Nikita Thakkar

G/404 Shridhar,
Beside Sun Phrma Industries,
Tandalja, Vadodara, Gujarat 390020
Mobile: 09638326943
Email: nikitathakkar0306@gmail.com

Career Summary
Results-oriented, resourceful and experienced professional with planning and organizational skills that
balance work, team support and ad-hoc responsibilities in a timely and professional manner while
adhering to best practice. Seeking a challenging position in I.T industry that provides access to utilize
my technical skills and customer service experience to maximize efficiency.

Professional Skills

Strong interpersonal and communication skills including verbal and written as well as an ability
to provide an outstanding level of customer service.
A high-energy, enthusiastic and efficient individual who excels in challenging and competitive
environments.
Deep knowledge of Relational Database Analysis, Design, and Performance Tuning.
Excellent interpersonal and communication skills.
Solid analytical, problem-solving and decision-making skills.
Experienced in system architecture and development for large ecommerce web applications.
Vast knowledge in different domains such as Travel Industry, Education, Hospitality, Healthcare,
Sales and Production.
Rich exposure to full Software Development Life Cycle, Test Driven Development and Agile
Methodologies.
Extensive knowledge and experience in C#.Net 3.5/4.0, ASP .NET 3.5/4.0, WCF, Web Services,
WPF.
Hands on experience in SQL Server 2005/2008/R2 and SQL Server Reporting Service (SSRS).
Proficient in AJAX, HTML, CSS, XML, XML Schema and JavaScript.
Experience with Data Accessing including ADO.NET, Entity Framework 4 Providers for data
manipulation.

Strong understanding of Object Oriented concepts for software design and implementation.

Expertise in the analysis, design, development and implementation of windows and web based
applications and distributed applications.
Hands on experience in 3-tier and N-tier layered architecture.
Sound knowledge of versioning tools like TFS, VSS.

Professional Experience

George Weston Foods Limited, Sydney, Australia

Technical Customer Service Officer

July 2013 June 2014

Key Responsibilities:

Explained detail functionality about the software to new user of the application.
Managed vendor inquiries both face to face and over the phone.
Ensured application was delivered on time, was a scalable, performance optimized and
maintainable.

Providing technical support to general customer as well as user of the application in the
technical department.
Resolved technical issues while occurring in running application using database management as
well as web development.

Achievements:
Developed and executed production launch plan for customer initiative, met customers
acceptance criteria which could help us to find a best customer satisfied solution and brought
the web application into a production environment.
Radix Web, Ahmedabad, INDIA
Senior Software Developer

Mar 2011 Sept 2012

Technologies: .Net 3.5, Asp.Net MVC, C# 3.5, SQL Server 2008, Web Service, WPF, HTML, CSS,
JavaScript, Ajax.
Key Responsibilities:
Planned, coordinated and conducted multiple complex software development activities by
devising new approaches.
Created and participated in and estimating tasks and schedules, status monitoring and
reporting.
Led and managed a project team of technical engineers and worked collaboratively to make
sure that all aspects of the project were delivered within timelines.
Optimized performance and security for project by integrating database design and build
schema with data access layer.
Liaised with clients for process flow, Requirements and improvements.
Achievements:
Quickly embraced for new technology MVC and provided my fruitful support throughout the
project life cycle.
Convinced team to develop new project in latest technology WPF and also delivered it to client
successfully and received personal commendation from project manager as initiator to
commence development in new technology.
Optimised application performance by 50% for the project within the strict timelines.

iPatientCare, Inc., Ahmedabad, INDIA

2011

May 2010 Feb

Software Developer
Technologies: .Net 3.5, C# 3.5, SQL Server 2008, HTML, CSS, JavaScript, Ajax.
Key Responsibilities:
Developed complex module for Medical Communication System including Design and develop
logical and physical data models that met application requirements, implementation, performed
different stages of testing deployment process, maintenance.
Performed systems analysis and management, provided systems support.
Designed and improved workflow procedures.
Provided troubleshooting problems and resolved complex issues.
Achievements:
Developed complex module like Invoice, Payment Details for Medical Communication System
based on timeline as per client requirements.
Implemented web service and utilisation in the project.
Avani Cimcon Technologies Ltd., Ahmedabad, INDIA
Software Developer

Oct 2008 Jan 2010

Technologies: .Net 2.0, C# 2.0, SQL Server 2005, HTML, CSS, JavaScript, Ajax.
Key Responsibilities:
Duties included Analysis, Design mockups, Specification Documents, Development and
implementation for travel industry web solution for online booking for bus, airline, and hotel
within timeline.
Maintained to the .NET protocols and standards set for developing the applications.
Followed up ISO process for coding standard.
Achievements:
Generated Complex reports using SSRS on Payment and Scheduling module.
Developed complex client side script using Java script to implement complex functionality for
web application.
Supported as subject matter expert and verify the contents of the user guides and manuals.
Kaira Software Pvt. Ltd., Ahmedabad, INDIA
Junior Software Developer

Oct 2007 Sept 2008

Technologies: .Net 2.0, C# 2.0, SQL Server 2005, HTML, CSS, JavaScript, Ajax.
Key Responsibilities:
Maintained and extended existing development activities.
Developed application that includes full SDLC process like Software analysis, design,
implementation, testing and maintenance to fulfill client requirements.
Wrote technical documentation including use cases and design documents.
Researched and evaluated software related technologies and products.
Achievements:
Developed multilingual application to provide functionality in different languages.
Modified applications and improve its functionality and security.

Academic Qualification
Bachelor of Engraining (Information Technology)
Institute: Shantilal Shah Engineering College, India.
Reference

References are available upon

request.

July 2003
2007

Aug