KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY, KUMASI

COLLEGE OF ARCHITECTURE AND PLANNING

BUILDING TECHNOLOGY DEPARTMENT
BT 555 COMPUTER APPLICATIONS
2013/14 ACADEMIC YEAR
EXERCISE
1. You find in APPENDIX A, a typical table of contents for a project report which was
not auto generated by MS Word.
You are required to:
a. Format this table of contents in the outline view mode applying the various
Format Styles, and Headings.
b. Generate the Table of Contents automatically for the report.
2. You find in APPENDIX B, the list of tables and list for figures for the above
mentioned report. You are required to:
a. Convert the table titles or figure titles to MS Word Captions
b. Generate automatically the List of Table or List of Figures using the MS
Word Command
3. You find in APPENDIX C, references for the above mentioned report. Use MS Word
to organize and generate references automatically
4. Find in APPENDIX D, a typical bill of quantities; use MS Excel to organize and
introduce relevant formulars.

APPENDIX A

TABLE OF CONTENTS
CHAPTER ONE.........................................................................................................................
1.0

INTRODUCTION..........................................................................................................

1.1

BACKGROUND..........................................................................................................

1.2

PROBLEM STATEMENT............................................................................................

1.3

THE PURPOSE OF THE RESEACH.........................................................................

1.4

RESEARCH AIM.........................................................................................................

1.5

RESEARCH OBJECTIVES.........................................................................................

1.6

RESEARCH HYPOTHESIS.........................................................................................

1.7

RESEARCH METHODOLOGY...................................................................................

1.8

RESEARCH JUSTIFICATION...................................................................................10

1.9

SCOPE OF STUDY....................................................................................................11

1.10 RESEARCH LIMITATIONS.......................................................................................11

CHAPTER TWO......................................................................................................................13
2.0

LITERATURE REVIEW.............................................................................................13

2.1

INTRODUCTION........................................................................................................13

2.2

CLIENTS.............................................................................................................15

2.2.1

Construction clients...............................................................................................15

2.2.2

Types of construction clients...................................................................................16

2.2.3

Importance of clients to the construction process...................................................17

2.2.4

The voice of the client...........................................................................................21

2.2.5

Clients requirements...............................................................................................22

2.3

PROCESSES OF CAPTURING CLIENTS REQUIREMENTS/ USER DEMAND

30

2.4

CRITERIA FOR ASSESSMENT OF ARCHITECTS PERFORMANCE.................34

2.4.1

Client focus..............................................................................................................35

2.4.2

Constructability/buildability of design....................................................................36

2.4.3

Quality of works......................................................................................................38

2.4.4

Management systems...............................................................................................38

2.5

SUMMARY.....................................................................................................................40

CHAPTER THREE..................................................................................................................43
3.0

RESEARCH METHODS...........................................................................................43

3.1

INTRODUCTION........................................................................................................43

3.2

LITERATURE REVIEW.............................................................................................44

3.2.1 Identification of the performance criteria................................................................44

3.3

QUESTIONNAIRE DESIGN......................................................................................45

3.3.1

Questionnaire Survey..............................................................................................45

3.4

SAMPLE SELECTION...............................................................................................46

3.5

QUESTIONNAIRE SURVEY.....................................................................................53

3.6

MEASUREMENT OF PERFORMANCE/ DATA ANALYSIS..................................53

3.6.1 Assumptions in Mann-Whitney U test:....................................................................55

3.6.2 Testing Assumptions.................................................................................................55
3.7

PERFORMANCE ANALYSIS....................................................................................56

3.8

DATA ANALYSIS AND DISCUSSIONS...................................................................57

3.8.1 Hypothesis Texting..................................................................................................55

CHAPTER FOUR.....................................................................................................................60
4.0

DATA COLLECTION, ANALYSIS AND DISCUSSIONS......................................60

4.1

INTRODUCTION........................................................................................................60

4.2

PRESENTATION OF RESPONSE TO DATA COLLECTION..................................60

4.2.1 Clients Rating of Criteria of Importance:.................................................................66

4.2.2 Clients Assessment of Architects Achievement.........................................................69
4.3

RANKING ORDER OF PERFORMANCE INDEX ACROSS SECTORS....................80

4.4

DISCUSSIONS............................................................................................................85

4.4.1 Hypothesis testing of differences in mean importance...

85
4.4.2 Comparison of architects performance across sectors.............................................9

CHAPTER FIVE......................................................................................................................94
CONCLUSIONS AND RECOMMENDATIONS......................................................................94
5.1

SUMMARY OF MAJOR FINDINGS.........................................................................94

5.2

CONCLUSIONS.........................................................................................................98

5.2.1 Introduction..............................................................................................................98
5.2.2 Identified Performance criteria................................................................................98
5.2.3 Measured Performance of architect across the two Sectors....................................99
5.2.4
5.3

Comparison of performance of Architects between the two sector clients...........100

RECOMMENDATIONS.....................................................................................101

5.3.1 Specific Recommendations to Architects................................................................101

5.3.2 Recommendation for Further studies or Future Research.....................................102
BIBLIOGRAGPY...................................................................................................................104
APPENDIX..1
11
QUESTIONNAIRE SURVEY.............................................................................................111
Introduction........................................................................................................................111
List of Tables......................................................................................................................119

APPENDIX B

LIST OF TABLES
Table
3.1

Population of Ministries... 47

3.2

Population of Departments of Agencies... 47

3.3

Population of Tertiary Institutions.. . 47

3.4

Population of Health Institutions.

48

3.5

Population of Licensed Banks.

48

4.7 -

Mann Whitey U and Wilcoxon tests of mean achievements between public

and Private Sector building Projects 89

4.8 -

Mann Whitey U and Wilcoxon tests of mean performance between Public

and Private building Projects..

4.9(a) Classification Architects Performance in Public and Private Sector....

4.6 (b) Classification Architects Performance in Public and Private Sector.

90
92
93

LIST OF FIGURES
Figure
2.1:

The Iron Triangle of Time, Cost and Value............................................................ 13

2.2:

Components of Clients body....................................................................

2.3:

Cycle of Clients development process...................................................................... 19

15

APPENDIX C

References
Abasi, I. P. (2012) Inventory Management Practices in Health Care Delivery The Case of
Seventh-Day Adventist Hospital, Kumasi.
Abiola, R.O. (2000), Management implications of trends in the construction cost in
Nigeria, The Quantity Surveyor, Vol. 30 No. 11, pp. 35-40.
Addo-Abedi, F. Y. 1999. Sustained development of the local contracting industry in a
developing country. In: Construction Industry Development in the New Millennium,
Proceedings of the Second International Conference on Construction Industry Development.
University of Singapore, Singapore.
Barrett, P.S., Stanley, C. (1999), Better Construction Briefing, Blackwell Science, Oxford
Barry, T.J. (1991), Management Excellence through Quality, ASQC Quality Press,
Milwaukee, WI,
Bertelsen, S., Fuhr Petersen, K., Davidsen, H. (2002), The Client as Agent for Changes
Towards a New Culture in Building Bygherreforeningen Danmark, Fonden Realdania,
Byggecentrum, Ballerup.
Byggherre Forum (2006), The Role and Mission of the Construction Client, Swedish
Construction Clients Forum, Stockholm
Chan, A.P.C. (1997), "Measuring success for a construction project", The Australian Institute
of Quantity Surveyors