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H ANNELISE L ERIDA
M A R K E T I N G E V E N T S C U S T O M ER S E R V I C E B U S I N E SS D E V E LO P M E N T
A proactive, driven, and ambitious marketing professional who constantly seeks challenges to
accelerate my career and personal ambitions. Dedicated and target driven with excellent time
management, interpersonal skills, and an expert ability to solve problems. A team player who
thrives under pressure. Varied experience makes me a good fit in any number of organizations
where I can bring immediate and strategic value.
CORE COMPETENCIES
Business Development
Sales
Social Media
Client Relations
Customer Service
Training/Developme
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E D U C AT I O N
Southern New Hampshire University, Manchester, NH: 2016
International MBA with a concentration in Marketing
University of Central Florida, Orlando, FL: 2013
Bachelor of SciencePsychology, MinorWriting and Rhetoric
FREELANCE WORK
Frost & Sullivan 12th Annual Customer Contact East April 18-20
Executive Chronicles Scribe
Participated in all activities and networked with others.
Wrote notes on each session and round table activity.
Observed and listened to the speakers, while also recording their presentation for the
chronicles.
A D D I T I O N A L E X P E R I EN C E
H&M, Orlando, FL: Sales Advisor, 2011-2012
Served customers using the five step customer service standard, promoted new products
on the sales floor, and advertised store events and promotions.
GAP, Miami, FL: Sales Associate, 2009
Increased sales by promoting merchandise, assumed responsibility for stock control and
management.
ADDITIONAL CREDENTIALS
TECHNICAL
SKILLS
LANGUAGES