CURRICULUM VITAE

Em ai l : kadam.anil06@gmail.com
Cel l : 9741269394

Anil Ravi Kadam.

Residence Address:

Room no. 44, Siddharth Nagar, Near

Muktabai Hospital, Bhatwadi, Ghatkopar
(West), Mumbai - 400 084
Obj ecti ve:
Seeking a challenging environment that encourages learning creativity which
provides exposure to new ideas and stimulates Personal and professional growth.
P r of essi onal Sum m ar y :

Have expertise skills in troubleshooting of PC's and Networking

Performing hardware and software installations, configuration, troubleshooting of

network.

Monitoring system performance.

Educati onal Qual i f icati ons:
Degr ee

Y ear

U ni v ersi ty/ Boar d

M edi um

M ar k ( % )

B.Com

Mar.2012

Mumbai University

English

63%

Techni cal Qual i f icati ons:

Advance Diploma in Com puter Har dw ar e and Netw or k i ng from

MICT Computer

Inst
W or k Sequ ence:
Custom er Sup por t Engi neer i n I T Sour ce P v t Ltd. F or 12 M onths

Job pr of i le I nv ol v ed
P l aced as a Si te Engi neer f or 3 Gl obal ser vi ces Ltd.

Handling all sort of Desktop Level issues on windows XP Professional.

Resetting and unlocking windows account through Admin directory.
Application Installation and troubleshooting.
Liaising with the in house IT team for escalation.
Configuration of Cisco VOIP phones (7960 series).
Troubleshooting and Maintenance of the VOIP Phones.
Troubleshooting issues with MS Outlook 2003/2007 client side.
Co-coordinating with system administrator for escalation purpose.

Worked with 3i InfoTech As First Line Support Engineer for 2 years

Job pr of i le I nv ol v ed

Handling all sort of Desktop Level issues on windows XP Professional.

Installation and Troubleshooting in Amadeus Selling Platform software.
Troubleshooting in Hardware related calls.
Installing and configuring Anti virus's software's such as Symantec etc.
Configuring and troubleshooting Outlook and outlook express related issues.
Installations and maintenance of different types of printers like Wipro Lx/Dx 800, Hp
LaserJet etc.
Worked in Gigahartz as a Desktop Engineer for 12 months
Job pr of i le I nv ol v ed

Handling all sort of Desktop Level issues on windows XP Professional.

Configuration and Troubleshooting of Avaya 4620/4621 IP Phones.
Installation of Microsoft Security patches, updates on monthly basis.
Updating MacAfee Antivirus definition files through EPO Server.
Resetting and unlocking windows account through Admin directory.
Installation of MS office 2007 and troubleshooting issues with MS Outlook
2007client side.
Installation and Troubleshooting of Citrix related issues.
Co-coordinating with Technology Operations Team regarding escalation of Web
base applications.
Troubleshooting with Operating Systems.

Troubleshooting in Hardware issue like Sound, Display etc

Installation and Configuration of MacAfee Enterprise, Symantec, Norton, anti
viruses.
Installation and Troubleshooting of Various Software's like MS Office, CorelDraw,
Photoshop Etc.

P er sonal Detai ls:

Gender

: Male

Nati onal i ty

: Indian

M ar ital Status

: Single

Locati on

: Mumbai

Ty pe of W or k Ex pect

: As a Network Administrator, Desktop Support.

Lang uages Know n

: English, Hindi, and Marathi

Date:
Place:
Ani l Rav i Kadam