VinDec Enterprise Solutions

32A/55, Khuldabad, Allahabad 211003

Phone : 09335102124, (0532) 2656483
Email : vindec@rediffmail.com
ROLE OF INFORMATION TECHNOLOGY IN MEDICAL DIAGNOSTIC SERVICES
Computerized Lab Management Systems are the cornerstone of the modernization plans
for any Diagnostic Labs. These modernization plans are picking up at fast pace in labs. Today a
critical issue faced by all the diagnostic labs is how to develop & implement a cutting edge
solution. In most of the cases, Medical softwares & computers are used as a GLORIFIED
TYPEWRITERS performing routine reporting tasks. The power of Information Technology
here is deeply under-utilized. Quality software solutions on the contrary encourage
COMPLETE LAB MANAGEMENT thus ensuring quality, speed and faster growth.
To keep yourself high in the industry value chain, quality medical software is
mandatory. Software should always be treated as an INVESTMENT rather than an
EXPENSE. Revenues from any Analyzers or Equipment are derived over a period, and it is
the case with software too. Customers are quality conscious and always appreciate better quality
and service. Achieving quality is not one-time phenomenon, but is through continuous
correction and feedback. Accurate feedback is possible only through empirical data. Quality
software can analyze empirical data for feedback.
Being medical software consultants, we take this opportunity to share our views on how
Quality Lab Information Software could help saving time, improve quality, ensure customer
satisfaction and hence increase revenue.
These are our views:
Patients must be registered on the computer and their database should be maintained.
This will help in search and will eliminate the use of registers. This can also help in
generating booking slips and receipts at the reception counter.

Worksheets should be generated for various patients or investigations. Technicians will

record information in these worksheets and send it to the computer operator.

Flagging for abnormal values must be inbuilt in the software. Warning for critical/panic
range at the time of data entry reduces the occurrence of typing error.

If required, reports should be faxed, e-mailed or SMS to the referring doctors, patients or
other centers. Lab should never e-mail reports in the form of text file or Word documents
because, these can be changed at the receiving end. Such kind of e-mailing may be
detrimental to the Labs image. PDF format should be preferred.

It is good practice to provide special facilities to frequently visiting patients (like diabetic
patients). Tracking and printing their blood sugar levels over the period, sending
reminders via SMS etc. will help the lab in retaining them.

VinDec Enterprise Solutions

32A/55, Khuldabad, Allahabad 211003
Phone : 09335102124, (0532) 2656483
Email : vindec@rediffmail.com

Software should have inbuilt flexibility to create and configure any kind of
Investigations or Tests. Provision for designing custom reporting formats maintains the
exclusivity of the report. So even if you are using ready-made software, you will not find
your reporting formats being used by some other Lab.

Security features for Lab Information System is imperative. This should prevent
unauthorized access to the software and also to some critical modules. Recording the
user-name, date & time at important data entry points help in controlling and monitoring
the Lab through software. Smart Security options may also reduce the risk of money
embezzlement in the Lab.

Features like data-backup, automated data-backup and data-restore, minimize the risk of
data loss. A lab taking regular data-backups on reliable storage device will always keep
them on a safer side.

As far as the analysis of empirical data is concerned, the software, on the basis of
patients, income, expenditure, doctors, PRO, dues, collection centers should generate
analysis reports over a period. Comparison of reports should help in understanding the
performance of the lab and trends.

Exporting important data like Patients register, Receipt register, Doctors etc to MS
Excel gives the flexibility of analyzing data on any parameters. This can also help in
generating and maintaining accounts.

The software should provide the feedback of the progress, quickly and accurately, thus
helping in taking better and quality decisions ensuring a definite Business Growth.

We have seen in the above points what kind of features one should have in Quality Lab
Information Software. The list above is not exhaustive; there are some optional features that a
lab can look into. These features are generally tailor-made. These are:

Classification for Histopathology and Cytology.

Interfacing Analyzers with the Lab Management Software.

Capturing scanned images from Microscope, Ultrasound, Doppler, X-Ray etc.

Storage and statistical analysis of calibration & control.

Implementation of Bar Codes.

Exporting vouchers to Accounting Software Tally.

Automated bi-directional SMS messaging system.

VinDec Enterprise Solutions

32A/55, Khuldabad, Allahabad 211003
Phone : 09335102124, (0532) 2656483
Email : vindec@rediffmail.com

BI-DIRECTIONAL AUTOMATED SMS RESPONSE SYSTEM

Short messaging service (SMS) has taken the world by storm. There has been explosion of SMS
as cheaper way of communication than a short voice call. SMS has started being considered as
an official mode of communication.
The phenomenal growth of SMS has brought new technology into the market. This technology
typically provides means of sending AUTO GENERATED SMS from the computer. Banking
industry and other commercial markets are enjoying the benefit of this technology.
VinDec has expertise in bi-directional SMS technology and Lab Information software. We are
the 1st Software Company in India and among very few in the world that has developed bidirectional SMS enabled software for Pathology. Through our expertise:
1. A Lab can send reports to patients or doctors without any manual interference on their
mobile phone (both GSM and CDMA). The software will trigger the report to prespecified mobile number(s) as soon as the report is ready and verified.
2. A lab can send auto reminders to; e.g. Diabetic patients about their forthcoming Fasting PP etc. dates.
3. Patients or doctors can also query their report from the software by sending SMS. The
software will SMS them their queried report back. E.g. a patient can ask for his/her
report by typing "REPORT {Lab No}" and send it to the lab's auto SMS number. The
software will query the report from its database and will send the report of that {Lab
No.} back.
4. A Pathologist can also query lab critical information from any place through SMS.
5. A Pathologist / Lab Administrator can also handle the software from any place through
SMS.
These are very few examples of using SMS in the Labs. There can be several other areas in
Pathology where SMS can play a vital role. Please feel free to call us (0532-3102124) or write to
us to know more about bi-directional SMS technology. We will be delighted to send you the
desired information.
ABOUT US
We, at VinDec Enterprise Solutions have designed and developed range of Diagnostic
Lab Management Software on above-mentioned framework. These softwares are developed
after studying the overall Diagnostic Industry and best practices have been incorporated. Our
development team consists of only Microsoft Certified Professionals, thus ensuring high
quality user friendly Software Solutions. VinDec has hundreds of satisfied clients and they
ranges from small Pathology Labs to big Hospitals like Jeevan Jyoti Hospital (Allahabad),
Shekhar Hospital (Lucknow), Mariampur Hospital (Kanpur), M K Bhandari Hospital
(Karnataka) etc. So, whatever your Lab size may be and whatever type of Medical Diagnostic
Service you offer, we have software to suit your need and pocket.

VinDec Enterprise Solutions

32A/55, Khuldabad, Allahabad 211003
Phone : 09335102124, (0532) 2656483
Email : vindec@rediffmail.com
Our software starts with simple but powerful Reporting Software to exhaustive Lab
Information System. You can pick the software for Pathology, Radiology or complete
Diagnostic Center. These softwares also come with a choice of networking (LAN) options.
To end with, the main purpose of this document was to give you a broad overview of a
Quality Lab Information System. This document should help you take a better software purchase
decision. Remember, software purchase decision is as important as purchasing any Equipment
for your Diagnostic Centre. Finding a Lab system is not unlike searching for the lost city of
gold. Traversing the jungle with machete in hand, hacking through the dense vegetation, seeing
your destination, and just as you walk toward it, QUICKSAND! So please feel free to call us,
we can provide you cutting edge software solutions that work for you.
Contact Info:
Mr. Pawan Rastogi
(M.D.)
VinDec Enterprise Solutions
32A/55, Khuldabad,
Allahabad 211 003
Call: 09335102124, 0532-2656483
Email: vindec@rediffmail.com