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VaultusestheGmailindextomanageyourVaultsearches.Gmailindexes1MBperemail,ortheequivalent
ofabout250pages.
WhenGmailfindsamatchtoyoursearch,theresultsdisplayintheVaultinterface.
Searchforemail
Afteryoucreateamatter,youcansearchyourdomain'sGmaildataforinformationrelatedtothematter.
Tosearchforemail:
1.
Clickamattername.
2.
ClickSearchintheleftpane.
3.
4.
5.
6.
ChooseaSource:
AlldataSearchalldatainyourorganization'sGoogleAppsaccount.
HelddataSearchalldataonlitigationholdforthematter.
UnprocesseddataSearchthemetadataofattachmentsthatwerenotindexed.
SelectMailtosearchformailmessagessentandreceivedbyaccountswithinyourdomain.
(SearchDriveforfiles.)
7.
SelectaSearchmethod:
AccountsSearchalllicensed(activeandsuspended)Vaultusersinthedomain,
orspecificusers.Leaveblanktosearchtheentiredomain,orenterupto500
accounts.
OrganizationIfyouhaveorganizationalunitsconfigured,searchwithina
specificorganizationalunit.Ifyouchooseanorganizationalunitwith
suborganizationalunits,allofthesuborganizationalunitswillbesearched.
8.
(Optional)SpecifyaSentdaterange.
9.
(Optional)UseTermstospecifyoneormoresearchterms.Usesearchoperatorsforcomplex
searches.
10. (Optional)ChecktheExcludedraftsboxtoexcludeemaildraftsfromthissearch.
11. ClickSearch.
12. (Optional)ClicktheSearchdropdownarrowto:
CountresultsDisplaysthenumberofresultsfoundbythesearchtermsyou've
entered.Youcanthenmodifyyoursearchcriteriatofurtherexpandorrestrictthe
results.
ExportresultsSkipssearchpreviewandimmediatelyexportsthesearch
results.
DuplicatesearchformLoadsanothersearchdialogprepopulatedwiththe
informationyou'vealreadyentered.
ResetClearsthesearchform.
Previewsearchresults
WhenyousearchformailorfilesinGoogleAppsVault,yourresultsappearinalistontheSearchpage.
Thelistshowsthefollowingforeachmessageordocument:TheSubjectofthesearchresult,theOwnerof
theresult,andtheDateitwascreated.
Previewinganemailresult
Whenyouopenanemailresult,themessage'sentireconversationisdisplayed.Messagesthatcontainthe
textofyoursearchqueryareexpanded,andmessagesthatdonotcontainthequeryarecollapsed.Click
theheadingofamessagetoexpandorcollapseit.
Toviewbasicheaderinformationforamessage,clickshowdetails.
Toviewamessageinitsentirety,includingallheaderinformation,clickoriginal.
Toprintanindividualmessage,clickprint.
Toprintallmessagesinaconversation,clickPrintall.
Formessageswithattachments,youcanDownloadtheattachedfiles.Forsomefiletypes
(suchas.docx,.ppt,and.pdf)youcanViewtheattachmentwithoutdownloadingit.
Mailexports
WhenyouexportmailfromVault,youcandownloadthefollowingitems:
AcompressedmboxfileContainsdetailsandcontentsoftheexportedmessages.After
expandingthe.zipfile,youcanopenanmboxfilein:
Someemailprograms,suchasMozillaThunderbird.
Atexteditor,suchasMicrosoftNotepadorWordpad.Youcanseetheheaders,
sender,recipients,subject,andbodytextforeachmessage.However,file
attachmentsappearintheirencodedformonly,soyoucan'tviewtheminatext
editor.
Somelitigationsupportsystems.Someofthesesystemsincludeemail
conversiontools.
AnXMLfileContainsrelevantmessagemetadataasitexistsinGmail.Openthisfileinatext
editoranduseittoconnectmessagemetadatawiththemessagecontentsfromthemboxfile.
ACSVfileContainsaddressesofmessageownersincludedintheexport,alongwiththe
numberofmessagesownedbyeachuser.
Anmboxfileisastandardformatforstoringmailmessages.Itcontainsallofthedetailsfortheexported
messages,includingmessagetextandanyattachments.TheVaultXMLfilereflectsthemessagemetadata
asrecordedbyGmail.TogetherthesefilesprovidealinkbetweentheemailstoredonGoogleserversand
thedatayouveexportedfromVault.
Viewingmessagesinanemailapplication
Youmaywanttolookattheexportedmessagesinanemailapplication.Thisisusefulwhenmessages
includeHTMLformattingorattachments,likeJPEGsandPDFs,thatcannotbedisplayedbyatexteditor
YoucanimportthemboxfiletoathirdpartyemailclientlikeThunderbird,andthencorrelatethemessages
usingtheMessage-IDparameterfromthemboxfileforexample:
From 1463030154355209614-d7f2c19a-73f3-40e4-a17a-130b90c37aac.mbox@xxx Wed Mar
19 06:38:02 2014
MIME-Version: 1.0
From 1463030154355209614-d7f2c19a-73f3-40e4-a17a-130b90c37aac.mbox@xxx
Wed Mar From 1463030154355209614-d7f2c19a-73f3-40e4-a17a-130b90c37aac.mbox@xxx
Wed Mar 19 06:38:02 2014
MIME-Version: 1.0
Received: by 10.52.13.193 with HTTP; Wed, 19 Mar 2014 11:38:04 -0700 (PDT)
Date: Wed, 19 Mar 2014 11:38:04 -0700
Delivered-To: jasper@solarmora.com
Message-ID:
<CANf-FYVyxqKXWK5gSO=Ffcp6VNEGcf5oNs=NzSJ_TN8ZSBq88Q@mail.solarmora.c
om>
WhenyouopenthemessagesinThunderbird,clickView>Headers>Alltodisplayalloftheheadersfor
eachmessage.ThisdisplayrevealstheMessageIDfield,whichlinksthemessagetothecontentsofthe
mboxandtheVaultXMLfiles: