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It says scan failure, cycle power and try again. what should I do?

1. Visit the below document and perform the steps provided in the document.
http://h10025.www1.hp.com/ewfrf/wc/document?
docname=c00787271&cc=us&lc=en&dlc=en&product=441125
2. if issue still persists,
Disconnect the power cable from power source without turning off the product.
press and hold Ok and Cancel button while inserting power cord into printer.
SOURCE:
Scanner Failure
Scanner failure means the scanner is not making enough light to see the home position. It happens when
the scanner lamp ages or is covered with dust. Cycle power is just power off and on again, and see if it
goes away.
SOURCE:
Scanner Failure Cycle Power and try
Hi,
Please try below resets one after the other if issue is not solved by 1st method.
Power Drain:
Turn OFF the printer, disconnect the power cable from backside of the printer and from wall outlet.
Press and hold the Power button for 60 seconds.
Connect the cable and turn ON the printer.
Partial Reset
Remove the power cable from back side of the printer while its ON.
Press and hold "#" and "3" button, while holding them both insert the power cable and release the
button after 10 seconds.
If printer turns OFF, press power button to turn it ON.
Semi-Full reset
Remove the ink cartridges.
Remove the power cable from back side of the printer while its ON.
Press and hold "#" and "6" button, while holding them both insert the power cable and release the
button after 10 seconds.
If printer turns OFF, press power button to turn it ON.
Insert the ink cartridges.
NVM Reset

Remove the ink cartridges.


Remove the power cable from back side of the printer while its ON.
Press and hold "OK" and "Cancel" button, while holding them both insert the power cable and release
the button after 10 seconds.
If printer turns OFF, press power button to turn it ON.
Insert the ink cartridges.
Regards
Riztech
Posted on Jan 11, 2011
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Printer will not scan
he HP All-in-One product displays one of the following error messages on the control panel when
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Scanner failure, power off and on
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Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order
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Press the Power button (c01602202.gif ) to turn off the product.
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Cycle power and scan again
just go ahead and try to connect with different wall outlets
:just check if power adaptor is warming up

:the problem is that it is nt able to provide enogh boost of power to help it scan
:after that take out the power cable
;press the power button fr 30 secnds
:while u are holding the power button
plug back the power cable
:u will able to fix the problem
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Cycle power and scan again
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Below is the document that i want you to follow.
CLICK HERE ===>> DOCUMENT
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Scanner Failure Message keeps popping up
Here it is all over, with all the steps.
1.Unplug power cable from printer.
2.Hold Cancel and Enter. OR you could Hold Cancel and Black Copy Button. Whichever is easier
3.Then plug back in the power cable, while still holding those 2 buttons.
4.It should turn on, lights blink, then it should say FULL RESET on the little screen thingy .
5.Let go of the buttons, and hopefully, it fixed your problem.
I found this solution at HP website. It worked for me. Good luck!

A Scanner Bulb Error message is received as a result of the HP LaserJet 3300mfp series product scanners
inability to find the home reference point.
SOLUTION:
Perform the following steps to walk the scan assembly from the home base and resolve the issue.
1. Remove and replace the power cord from the unit.
2. Wait approximately 35 seconds for the scanning assembly to walk out" and then quickly remove the
plug again.
3. Repeat steps 1 and 2, three to four times until the head moves approximately 1 inch away from its
normal resting place.
4. Replace the plug and let the product fully finish the boot cycle.

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