PROFESSIONAL SUMMARY FOR DR.

PAULINE ARNEBERG
Social Construction: Here, There, Everywhere
Phone: (818) 783-3414
Email: pauline.arneberg@gmail.com

Pauline has over 30 years of international teaching, organization development consulting,

facilitation and training experience.
INTERNATIONAL EXPERIENCE: (HIGHLIGHTS)
This began with an invitation from the Asia Foundation to do an organization audit. She
has been a trainer for the Singapore Civil Service College, IPAM for the past twentyfive years. She regularly teaches:
Fundamentals of Organization Development,
DIALOGUE: The Art of Generative Conversations,
Appreciative Inquiry,
Principles of Capacity Building and
PRAXIS: The integration of theory and practice.
She has done extensive organization development work with the
Ministry of Education including piloting The Psychology of the
Transference with Superintendents. This is a cornerstone program to
surface normative re-educative approaches to power, influence and
authority and is based on Jungian psychology.
Additionally, she is piloting the Reflect and Renew Program, a five
day leadership laboratory for experienced principals. She conducted a
pilot organization development project for five schools; a book outlining
selected interventions has been published. Local trainers were
understudies to these interventions.
She has conducted customized programs for the Ministry of Law,
the Singapore Police Force, The Police Academy, Port Authority of
Singapore, the Work Force Development Agency and the Immigration
Department, as well as the Singapore Institute of Management.
She has served as principal consultant on organization change with
the Singapore Economic Development Board. This included training,
coaching internal change agents.
She and Peter Block are founding partners of the Flame Centre,
Singapore. (flamecenter.com)

Her international experience began with the: Government of Bahrain, a 3 year project
while based at the University of Southern California, School of Policy, Planning and
Development, to develop a Civil Service Reform Project and to plan a Civil Service
Training Center. Interventions were piloted at Salmania Hospital, Manama, Bahrain.
Conducted the first executive development workshop for women serving the Government
of BAHRAIN government.
Government of Thailand, USAID/UNDP/World Bank Capacity Development at the
Royal Thai Civil Service Institute. Train local trainers in organization development and
team building; supervise the execution of these new skills and approaches to
organizational learning.
Government of Indonesia, USAID, and US State Department Project for Pustiklat
Development. Strategic Planning to develop collaboration between headquarters and
schools This included approaches to managing conflict.
Government of Hong Kong, Civil Service College. Mid career participants; workshops
conducted included Power, Influence, and Authority Skills and the Manager as Change
Agent.
In Malaysia she has worked for Universiti Utara Malaysia, where she conducted a two
week, intensive immersion workshop in Action Training and Research for faculty. This
included assisting faculty to develop transferable entrepreneurial skills for small business
development.
Petronas Headquarters, Kuala Lumpur, train trainers for organizational change.
INTAN, Petaling Jaya this is a government of Malaysia training center. She trained their
faculty in tools for experiential learning in an action research/organization development
context.
She has served as a consultant to CIMB bank, Organization Effectiveness Unit; and
UOB, bank Human Resources, Kuala Lumpur, Malaysia. She is currently coaching HR
executives.
She worked in partnership with the Government of Korea, Personnel Division both in
Seoul, and at USC. The project was with the Ministry of Manpower to bring best
practices to the human resources function. She also conducted an executive development
program for Korean officials in LA, Washington, and Pennsylvania.
She worked for five years on a USAID/AED project to develop consulting capacity for
five Pakistani NIPAs. (National Institutes of Public Administration.) Faculty learned
action research consulting skills; the project involved supervision of new change
initiatives with selected ministries. Piloted WOMEN HELPING WOMEN and this
program has sustained itself for many years.

She is currently involved in a leadership development initiative with Habib Bank,

Karachai, Pakistan.
Her African experience includes a six month training needs assessment for BWAST
Ministries Garborone, Botswana. This project was funded by USAID/AED. She has also
conducted assessment projects in Kenya, Cameroon and Sierra Leone.
She has conducted organization development interventions for the coconut industry in
Manilla, Phillippines.
She recently completed a week long capacity development training for the Chancellors
and their direct reports of six Afghan universities in Kabul, Afghanistan. . This was
funded by USAID/UMASS. Each university produced a 5 year vision, and a plan for
creating a development function for their University.
She conducted a ten day leadership development workshop in Zurich, Switzerland for the
WORLD ECONOMIC FORUM. This assignment included follow on coaching for
participants.

US BASED TRAINING/DESIGN/CONSULTING EXPERIENCE:

Southern California Edison (7 years) Participated in the restructuring of the training
function; piloted and implemented TEAMWORKS CURRICULUM throughout the
organization; key consultant in the strategic sourcing initiative; extensive experience with
IT and Legal Groups; assisted with downsizing and right sizing initiative; worked with all
business units and most field divisions including SONGS. Process consultant for
Engineering and Transmission Business Unit. Helped form Consultants Collaborative.
A partial list of US based consulting/training engagements include: Federal Aviation
Administration, Social Security Administration, America One, Center for Non Profit
Management, Sanwa Bank, National Council of Christians and Jews, National Court
Reporters Association, the City of Los Angeles, City of Santa Monica, Los Angeles City
Schools, Maximus, LA County Department of Public Social Services, Life Steps
Foundation, Ernst and Young, County of Santa Barbara, City of Malibu, and LA County
Department of Housing and Urban Development, Elliott Institute, National Court
Reporters Association and Genentech. City of Burbank, NCCJ,
LA Trust Talks and Aerospace Corporation, Young Leaders Program.
UNIVERSITY OF SOUTHERN CALIFORNIA School of Public Administration.
While at the University of Southern California she served as Convenor of the Applied
Behavioral Sciences Group, and Founder/Director of the Center for International
Training and Development. She also founded the CERTIFICATE PROGRAM IN
TRAINING AND HUMAN RESOURCES DEVELOPMENT and served as Director
of the INTERNATIONAL TRAINING OF TRAINERS PROGRAM as well as THE

CENTER FOR INTERNATIONAL TRAINING AND DEVELOPMENT. All

programs sponsored by the Center used Action Research methodology and
qualitative tools for data collection. The Cemter specialized in ethnographic
research. Large, multiyear projects included: ARMENIAN EXECUTIVE
DEVELOPMENT PROGRAM, KOREAN EXECUTIVE PROGRAM, and
INDONESIAN SCHOOLS LEADERSHIP PROGRAM.
She was first hired by the INSTITUTE FOR DISASTER PREPAREDNESS to design,
and deliver disaster simulations to thirteen cities in San Diego County. The project also
allowed for the delivery of management /organization development workshops and she
has been doing that ever since.
She continues to teach part time at USC, and California State University Northridge,
MPA Program. She has also taught at the UCLA Graduate School of Management,
Antioch College, Woodbury University, American University, and Pepperdine
University, School of Education, She currently teaches Organization Theory and
Behavior in the Public Sector, Human Resources in the Public Sector and Leadership in
the Public Sector at the MPA program at California State University Northridge.
Current projects include:
Development and delivery of a two day course for Division I Managers, Psychology of
the Transference for the Institute of Public Administration and Management, Singapore.
Development and Delivery of a two day Coaching Skills course for Raffles Junior
College, Singapore.
Development and delivery of a 16 week Basics of Management course for Life Steps,
Los Angeles.
Simulation Design: Blue Cross of Southern California
County of Santa Barbara, A Conversational Approach to Ethics, -- Managing Thru
Priority Conversations and An Appreciative Approach to Customer Service Leadership..
City of Malibu: Strategy and Team Development using Appreciative Inquiry.
She has broad experience in the not for profit world as well as with professional
associations. She served on the ATDLA Board for seven years; and was Chapter
President. She has presented to the National and local ODNetwork group as well as the
Asian ODNetwork. She has also presented to PIRA, and NHRA chapters. She has
delivered keynote presentations to the in2inTHINKING Conference for the past four
years. She serves on the Board of LifeSteps, Children and Family Services.
Publications: Jung and Organization Development in Murry Stein, Organization
Transformation.

Some of her FAVORITE WORKSHOPS include:

Building the Bridge As We Walk on It: The Leaders Role
Appreciative Inquiry: Beyond Deficit Based Thinking.
Facilitative Consulting
DIALOGUE SKILLS for Managers
Overcoming Our Immunity to Change
Ethical Dilemmas: An Entre to Organization Development
Human Resources Management: The Next Frontier
Its About Energy, Not Time.
Diagnosing Organization Culture
PRAXIS: The Integration of Theory and Action
Learning How We Learn: 11 Domains of Language
LMS COMPETENCY: Moodle, Sakai, Blackboard
OTHER PASSIONS: Gardening, Spirituality, Mind/Body Approaches to Wellness.

Project details, and references are available on request.