Lampiran 8 - Matriks Pematuhan Kepada Keperluan Sistem Aplikasi MIDS

PROJECT TITLE:
MRO INDUSTRY DEVELOPMENT SYSTEM (MIDS)

PART 2:
TECHNICAL SPECIFICATIONS
DIVISION 4:
FUNCTIONAL & TECHNICAL REQUIREMENTS
SECTION 1:
BUSINESS FUNCTIONAL REQUIREMENTS (BFR)
TENDERER'S RESPONSE (THE IMPLEMENTATION REQUIREMENT MATRIX MUST CROSS REFERENCE WITH THE TENDERER'S
PROPOSAL. IF THERE IS NO EXPLANATION IN THIS DOCUMENT AND NO SPECIFIC CROSS REFERENCE TO THE TENDERER'S
PROPOSAL IS PROVIDED, IT SHALL BE CONSIDERED AS NON-COMPLIANT/NOT COMPLY)
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
GENERAL
Ability to provide a centralize system to handle all processes.
COMPLY
Our proposed MIDS has the ability to provide a

centralize system to handle all processes.
2
3
Ability to provide the total solution in a web based

Ability to provide a solution for DCA to carry out the daily
operation at anytime and anywhere as long as the network
connection is present.
COMPLY
COMPLY
The Tenderer shall provide the Business Requirement

Architecture (BRA) for the major business processes. Tenderer
shall use BRA template provided in Part 3: Tenderer Response
Format.
COMPLY
Our total proposed solution is in a web based

solution for DCA to carry out the daily operation at
anytime and anywhere as long as the network
connection
is present.
We will provide
the Business Requirement
The proposed solution must be easily maintainable and

upgradeable.
Ability to provide online enquiry of information submitted.
COMPLY
Changes made to any record will be logged in the audit trail.

Please provide the details this can be captured in the audit log.
COMPLY
Please refer to section 6.3.3 (Audit Log) in

Lampiran 12.
The proposed solution will be the gateway of Aviation

information and data for DCA Stakeholders.
COMPLY
Our proposed solution will be the gateway of

Aviation information and data for DCA Stakeholders.
5
6
000000332703875.xls, S1-BFR
Architecture (BRA) for the major business processes.

We will use BRA template provided in Part 3:
Tenderer Response Format.
COMPLY
The proposed solution will be easily maintainable

and upgradeable.
Our proposed MIDS has the ability to provide online
enquiry of information submitted.
000000DEPARTMENT OF CIVIL AVIATION (DCA)
000000Page 1 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 1:
NO.
9

COMPLIANCE MATRIX
Ability to provide a complete and secured gateway
infrastructure for the transmission, end-to-end processing and
reporting of voluminous transactions and inquiries.
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
complete and secured gateway infrastructure for the
transmission, end-to-end processing and reporting
of voluminous transactions and inquiries.
COMPLY
We have the ability to provide a revised workflow
that allows for a more efficient work processes.
10
Ability to provide a revised workflow that allows for a more

efficient work processes.
11
Ability to provide the initiation of the workflow by the

designated user. These workflows can be automated for
scheduled or recurring activities.
COMPLY
12
Ability to define escalation rules for a task in a business

process.
COMPLY
13
The system must have the capability to be able to escalate the

approval task to another officer if the pre-assigned officer has
the following situations such as (but not limited to):
1. Officer on leave; and
2. Officer transferred.
COMPLY
The system will have the capability to be able to

escalate the approval task to another officer if the
pre-assigned officer has the following situations
such as (but not limited to):
1. Officer on leave; and
2. Officer transferred.
14
Status of the Online Applications can be viewed at any time by

Authorised Officers .
COMPLY
Status of the Online Applications can be viewed at

any time by Authorised Officers .
000000332703875.xls, S1-BFR
We have the ability to provide the initiation of the

workflow by the designated user. These workflows
will be automated for scheduled or recurring
activities.
Our proposed MIDS has the ability to define
escalation rules for a task in a business process.
000000Page 2 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 1:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS will allow the maintenance of
standardize definitions, classifications and codes.
15
Allow the maintenance of standardize definitions,

classifications and codes.
16
Ability to reference to a set of lookup tables which available in

the existing system.
COMPLY
17
A workflow to capture the request for new/updated code is

required. Once the code has been updated, a notification will
be sent automatically to the designated users to inform of the
new/updated codes.
COMPLY
18
A solution must provide option for user to print for all the
reports generated.
COMPLY
Our proposed MIDS has the ability to provide option

for user to print for all the reports generated.
19
Ability to monitor the progress of all activities conducted by the

Officer in charge. Each task can be monitored and a
notification sent to the officer assigned as well as the
supervising officer if the task does not meet the timeline.
Other activities that will be monitored will be :
1. KPI of officers, DCA personnel; and
2. Application progress.
COMPLY
Our proposed MIDS has the ability to monitor the

progress of all activities conducted by the Officer in
charge. Each task will be monitored and a
notification sent to the officer assigned as well as
the supervising officer if the task does not meet the
timeline.
Other activities that will be monitored will be :
1. KPI of officers, DCA personnel; and
2. Application progress.
000000332703875.xls, S1-BFR
Our proposed MIDS has the ability to reference to a

set of lookup tables which available in the existing
system.
We understood and comply.
000000Page 3 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 1:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to setup
reference file maintenance with search capabilities.
20
Ability to setup reference file maintenance with search

capabilities.
21
Ability to assign access entitlement for such reference file

maintenance.
COMPLY
Our proposed MIDS has the ability to assign access

entitlement for such reference file maintenance.
22
Ability to create ad-hoc reports easily for super users.
COMPLY
23
The Tenderer shall provide the source code of MIDS to DCA and
the IP rights will 100% belong to DCA.
COMPLY
Our proposed MIDS has the ability to create ad-hoc

reports easily for super users.
We will provide the source code of MIDS to DCA and
the IP rights will 100% belong to DCA.
000000332703875.xls, S1-BFR
000000Page 4 of 223
PROJECT TITLE:
MRO INDUSTRY DEVELOPMENT System (MIDS)
PART 2:
DIVISION 4:
SECTION 2:
TECHNICAL REQUIREMENTS (TR)
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
GENERAL
The solution shall be a web-based System.
COMPLY
Our proposed solution is a web-based System.
The solution shall be in Bahasa Malaysia for public access with

English as an option. For intranet, Tenderer has an option to go
with Bahasa Malaysia or English.
COMPLY
We support these features, please refer to section

2.1.7.1 (Top Menu) in Lampiran 12 for further
detail.
The Tenderer must show the flexibility of the program

infrastructure for DCA's BTM to leverage on in order to expand
the System in the future.
COMPLY
We are proposing VMWare virtual machine, so there

is no problem expanding the infrastructure
horizontally and vertically.
Ability to provide the client, presentation, business, integration

and resource layer design.
COMPLY
Please refer to section 3.2 (Solution Framework)

in Lampiran 1 for further detail.
Ability to perform version control on the source codes.
COMPLY
Our proposed MIDS has the ability to perform

version control on the source codes.
Ability to support high availability and able to load balancing

among the server/application component.
COMPLY
Ability to support active-active configuration with a flexible

architecture that distributes the workload to best meet DCA
business needs.
COMPLY
Our proposed MIDS has the ability to support high

availability and able to load balancing among the
server/application component with our High
Availability network design and Network Load
Our
proposed MIDS has the ability to support activeBalancer.
active configuration with a flexible architecture that
distributes the workload to best meet DCA business
needs with Network Load Balancer.
000000332703875.xls, S2-TR
000000Page 5 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
Ability to support the fail over capability.
Ability to scale the System horizontally and vertically.
10
Ability to integrate together all components in the solution to

deliver a single application, instead of running the
product/application separately.
11
Ability to integrate with Business Intelligence (BI) System to

deliver a web-based solution.
12
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to support the fail
over capability with Network Load Balancer &
Replication Auto Fail-Over
COMPLY
Our proposed MIDS has the ability to scale the
System horizontally and vertically with Microsoft
Windows Server 2008 R2
COMPLY
Our proposed MIDS has the ability to integrate
together all components in the solution to deliver a
single application, instead of running the
product/application
separately.
COMPLY
Our proposed MIDS has
the ability to integrate with
Business Intelligence (BI) System to deliver a webbased
solution.
Our proposed
MIDS has the ability to integrate with
Ability to integrate with knowledge management

System/Knowledge Portal to deliver a web-based solution.
COMPLY
13
Shall be flexible without major rework when System

requirement change over time.
COMPLY
Our proposed MIDS is flexible without major rework

when System requirement change over time.
14
Shall be carefully design of transaction, optimistic locking shall

be used.
COMPLY
We will be carefully design of transaction, optimistic

locking will be used.
000000332703875.xls, S2-TR
knowledge management System/Knowledge Portal

to deliver a web-based solution.
000000Page 6 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
15 Ability to design the software architecture and robust
COMPLY
We have the ability to design the software
framework to make use of reusability of common methods.
architecture and robust framework to make use of
These common framework and methods should help DCA in :
reusability of common methods. These common
1. Re-usability of codes/functions in future application
framework and methods will help DCA in :
development. The areas that will use many of these
1. Re-usability of codes/functions in future
components includes but not limited to performance tracking,
application development. The areas that will use
reference codes, validations, workflow, application processes;
many of these components includes but not limited
and
to performance tracking, reference codes,
2. Re-usability of framework to cater for new application
validations, workflow, application processes; and
development, workflow without having to start from scratch .
2. Re-usability of framework to cater for new
application development, workflow without having
to start from scratch .
16 Ability to have a dynamically generated menu list, items or
COMPLY
Menu list, items or functionalities are generated
functionalities based on the user group instead of hardcoding it
dynamically based on user access rights.
into the System.
17
Ability to allow users to have quick access to functionalities

without excessive mouse clicks .
COMPLY
Our proposed MIDS has the ability to allow users to

have quick access to functionalities without
excessive mouse clicks .
18
Ability to provide interactive front end and only new or

changed content is updated and no full page refresh. Please
state how this can be achieved.
COMPLY
Our proposed MIDS has the ability to provide

interactive front end and only new or changed
content is updated and no full page refresh through
jQuery and AJAX web development.
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000000Page 7 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.
19

COMPLIANCE MATRIX
In the event of not able to have high volume transactions via
real time online transactions due to network bandwith during
requirements study, the vendor must provide an alternate
solution. Please state possible viable models.
20
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Alternatively, off peak batch transaction is viable
where batches can be prioritised where critical
information will be updated first.
The Tenderer shall describe the framework that would be used

as the basis for the System development. The framework must
be a proven framework and must have been implemented
sucessfully in one of the Tenderer's reference site. The
Tenderer is to identify the reference site which is currently
the framework.
21 using
The Tenderer
shall ensure the MIDS Application can be
integrate with the existing systems at DCA and BLESS
Applications.
B
Platform & Technology
COMPLY

COMPLY
Please refer to section 3.5 (Integration

Architecture) in Lampiran 12 for further detail.
COMPLY
The proposed MIDS system is platform independent

(using Mono) but preferrably to run in Windows
Server. By using Mono ASP.Net can be run on many
operating systems including Android, BSD, iOS,
Linux, OS X, Windows, Solaris, Unix, and some for
game consoles such as PlayStation 3, Wii, and Xbox
360.
Shall be platform independent System.
000000332703875.xls, S2-TR
000000Page 8 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
The proposed MIDS system able to run on latest
technology on Java Enterprise Edition using Mono.
Shall be able to run on latest technology on Java Enterprise

Edition. E.g. Hibernate, JSF or approved equivalent.
System Performance
The System must response not more than three (3) seconds for
interactive user data entry.
COMPLY
For update, response time shall not more than five (5) seconds
for interactive user functions.
COMPLY
For displaying of the form, searching and displaying of search

result, response time shall not more than five (5) seconds for
interactive user functions.
COMPLY
For displaying of the form, searching and displaying

of search result, response time will not more than
five (5) seconds for interactive user functions, the
network round trip will be minimized to achieve this.
For displaying of the simple report i.e. form-based or listing to

retrieve max thousand (1000) records, response time shall be
less than ten (10) seconds.
COMPLY
For displaying of the simple report i.e. form-based or

listing to retrieve max thousand (1000) records,
response time will be less than ten (10) seconds, to
make this happen only intended fields will be
retrieved from the database.
000000332703875.xls, S2-TR
The System will response not more than three (3)

seconds for interactive user data entry and the size
of page will be optimised and managed under 400kb
to
thisresponse
possible.time will not more than five (5)
Formake
update,
seconds for interactive user functions, the network
round trip will be minimized to achieve this.
000000Page 9 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
5
For displaying of the medium report e.g. listing or with subCOMPLY
For displaying of the medium report e.g. listing or
reports to retrieve max 10-20K records, response time shall not
with sub-reports to retrieve max 10-20K records,
more than fifteen (15) seconds.
response time shall not more than fifteen (15)
seconds, proper query statement and proper
indexing for database will be used.
6
For displaying of the complex report e.g. statistical reports to
COMPLY
For displaying of the complex report e.g. statistical
aggregate from multiple data source tables, response time
reports to aggregate from multiple data source
tables, response time shall not more than twenty
shall not more than twenty (20) seconds.
(20) seconds, proper query statement and proper
index for database will be used.
7
COMPLY
Ability to support minimun three-hundred (300) concurrent
Our proposed MIDS has the ability to support threeusers.
hundred (300) concurrent users.
D
Administration and Maintenance
Shall provide the LDAP or Database solution that can meet the
requirement of DCA on storing of user information.
COMPLY
Ability to setup the organization structure as per DCA

organization structure.
COMPLY
Ability to provide the user management functionality and user

shall be able to link to the relevant department/state offices
created.
COMPLY
000000332703875.xls, S2-TR
We will provide the Database solution that can meet

the requirement of DCA on storing of user
information.
Our proposed MIDS has the ability to setup the
organization structure as per DCA organization
structure, it can be setup in Master File module.
Our proposed MIDS has the ability to provide the
user management functionality and user shall be
able to link to the relevant department/state offices
created.
000000Page 10 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
Ability to has the user, group and role relationship in the

System.
Ability to maintain the reference files in the System.
Integrated Business Process Management
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to generate the
user, group and role relationship in the System,
please refer to 1.1.10.3. Administrative Management
- User and User Group management.
COMPLY
Our proposed MIDS has the ability to maintain the

reference files.
E-1 General
1
Ability to implement the System by executing the process both

automated and manual.
COMPLY
Our proposed MIDS has the ability to implement the

System by executing the process both automated
and manual.
Ability to support both Systems (automated and human

workflow) in designing process model.
COMPLY
Ability to scale horizontally and vertically.
COMPLY
Our proposed MIDS has the ability to support both

Systems (automated and human workflow) in
designing process model.
Our proposed MIDS has the ability to scale
horizontally and vertically, modular design allow
flexibility to achieve this ability.
Ability to manage and keep track of the state of the processes.
COMPLY
000000332703875.xls, S2-TR
Our proposed MIDS has the ability to manage and

keep track of the state of the processes, all
processes are stamped with status.
000000Page 11 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
E-2 Workflow
1
Ability to add simple workflow to content with approval flow.
COMPLY
Ability to provide graphical design tool to allow user visual

workflow design using drag & drop, task palettes etc.
COMPLY
Ability to provide workflow console to allow administrator or

developers to interactively test workflow, debug and diagnose
the workflow process.
COMPLY
Workflow engine shall handle any combination of serial and/or

parallel processes.
COMPLY
Ablility to handle runtime workflow errors like automatic stop

or continue on failure.
COMPLY
Abiltity to store workflow definitions as templates that can be

updated or copied to form the basis of new workflows.
COMPLY
Our proposed MIDS has the ability to store workflow

definitions as templates that can be updated or
copied to form the basis of new workflows.
Ability to provide task assignment ability like assign task to

specific users or group, reassign task and delegate task.
COMPLY
Our proposed MIDS has the ability to provide task

assignment ability like assign task to specific users
or group, reassign task and delegate task.
000000332703875.xls, S2-TR
Our proposed MIDS has the ability to add simple

workflow to content with approval flow.
graphical design tool to allow user visual workflow
design using drag & drop, task palettes etc.
workflow console to allow administrator or
developers to interactively test workflow, debug and
diagnose
the workflow
Our proposed
MIDS hasprocess.
the ability engine shall
handle any combination of serial and/or parallel
processes.
Our proposed MIDS has the ability to handle runtime
workflow errors like automatic stop or continue on
failure.
000000Page 12 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to define the roles
for task.
Ability to define the roles for task.
Ability to provide centralized task list for individual officer.
COMPLY
10
Ability to provide query on the task item.
COMPLY
11
Ability to view the task list/in-box depending on user access

entitlement.
Ability to view the task list for the given search parameters ie.
Status, overdue task, etc.
COMPLY
Ability to provide centralized notification list for individual

officer.
Ability to link the task item to the business records.
COMPLY
COMPLY
16
Ability to automatically assign work item to a specific user or

group of users.
Ability to support multiple routing rule operations.
17
Ability to provide escalation and delegation rule.
COMPLY
12
13
14
15
000000332703875.xls, S2-TR
COMPLY
COMPLY
COMPLY

centralized task list for individual officer.
Our proposed MIDS has the ability to provide query
on the task item.
Our proposed MIDS has the ability to view the task
list/in-box depending on user access entitlement.
Our proposed MIDS has the ability to view the task
list for the given search parameters ie. Status,
overdue task, etc.
centralized notification list for individual officer.
Our proposed MIDS has the ability to link the task
item to the business records.
Our proposed MIDS has the ability to automatically
assign work item to a specific user or group of users.
Our proposed MIDS has the ability to support
multiple routing rule operations.
escalation and delegation rule.
000000Page 13 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
18 Ability to re-route a work item automatically to relevant user if
COMPLY
Our proposed MIDS has the ability to re-route a work
the intended assignee is not available.
item automatically to relevant user if the intended
assignee is not available.
19 Ability to manually assign pending work item to a specific user.
COMPLY
Our proposed MIDS has the ability to manually
assign pending work item to a specific user.
20 Ability to allow the supervisor the view those tasks that belong
COMPLY
Our proposed MIDS has the ability to allow the
to officers under their supervision.
supervisor the view those tasks that belong to
officers under their supervision.
21 Ability to allow supervisor to take over the task whenever
COMPLY
Our proposed MIDS has the ability to allow
required.
supervisor to take over the task whenever required.
22
Ability to setup holiday calendar for national and multiple state

and utilize these calendar for task assignment and escalation.
COMPLY
Our proposed MIDS has the ability to setup holiday

calendar for national and multiple state and utilize
these calendar for task assignment and escalation.
23
Ability to support different attributes associated with a work

item in a Workflow process such as priority and status
attributes.
COMPLY
24
Ability to assign and change the priority indicator for a work

item manually.
COMPLY

different attributes associated with a work item in a
Workflow process such as priority and status
attributes.
Our proposed MIDS has the ability to assign and
25
Ability to provide the audit log for workflow history.
COMPLY
Integration
000000332703875.xls, S2-TR
change the priority indicator for a work item

manually.
audit log for workflow history.
000000Page 14 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
F-1
General
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
Ability to provide the mechanism to integrate with OGAs and

to query the data directly from OGAs System.
COMPLY

mechanism to integrate with OGAs and to query
the data directly from OGAs System.
OGAs shall make their own decisions on procurement of ICT

infrastructure and solution to support their Systems that need
to integrate with the DCA System and the cost to be borned by
the OGAs. However, components such as APIs,technology,
configurations,etc required is to be highlighted to OGAs.
COMPLY
Ability to handle the different environments among OGAs e.g.

Computer Systems, platform, technologies and data formats
used.
COMPLY
OGAs will make their own decisions on procurement

of ICT infrastructure and solution to support their
Systems that need to integrate with the DCA System
and the cost to be borned by the OGAs. However,
components such as APIs,technology,
configurations,etc required is to be highlighted to
OGAs.
Our proposed MIDS has the ability to handle the
different environments among OGAs e.g. Computer
Systems, platform, technologies and data formats
used.
F-2
1
Service Integration
Ability to provide end to end interactive online services so that
people can access to DCA services anywhere and anytime
(provided that the internet connection is available).
000000332703875.xls, S2-TR
COMPLY
Our proposed MIDS has the ability to provide end to

end interactive online services so that people can
access to DCA services anywhere and anytime
(provided that the internet connection is available).
000000Page 15 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
2
Ability to share services and information because
COMPLY
Our proposed MIDS has the ability to share services
horizontalisation of the service provided will need to cut across
and information because horizontalisation of the
departments/divisions in DCA .
service provided will need to cut across
departments/divisions in DCA .
3
Ability to enable sharing and smooth flow of data and

information among DCAs Agency and OGAs through
integrated ICT applications.
COMPLY
Ability to provide quality of service using the transaction,

coordination and content.
COMPLY
Ability to manage services.
COMPLY
Ability to provide secure services. Secure services includes but

not limited to
1. Properly designed software architecture that exposes only
the right APIs; and
2. General security in managing information transaction across
the web
COMPLY
F-3
Our proposed MIDS has the ability to enable sharing

and smooth flow of data and information among
DCAs Agency and OGAs through integrated ICT
applications.
Our proposed MIDS has the ability to provide quality
of service using the transaction, coordination and
content.
Our proposed MIDS has the ability to manage
services.
Our proposed MIDS has the ability to provide secure
services. Secure services includes but not limited to
1. Properly designed software architecture that
exposes only the right APIs; and
2. General security in managing information
transaction across the web
Manage File Transfer
000000332703875.xls, S2-TR
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
manage file transfer solution and component to
transfer the file/data from Branch offices and OGAs.
Ability to provide the manage file transfer solution and

component to transfer the file/data from Branch offices and
OGAs.
Ability to adopt straight through process model in processing

the files.
Application Development
Java or any other programming language can be the language
used.
Development tool shall be capable of building Java or
appropriate programming tool for the appropriate proposed
programming language.
COMPLY
Our proposed MIDS has the ability to adopt straight

through process model in processing the files.
COMPLY
We will be using ASP.NET, VB.NET, Javascript, HTML

in developing MIDS.
Microsoft Visual Studio 2010 Professional will be
used to build the ASP.Net application.
Ability to provide the wrapper to convert the java code to webservices for Java platform but for other platform Tenderer shall
proposed the appropriate equivalent to meet the specification
intent.
COMPLY
The integration tool should have a one-click build and deploy

capability.
COMPLY
The System shall adopt Model-2 architecture when developing

the application or better (please propose).
COMPLY
G
1
2
000000332703875.xls, S2-TR
COMPLY

wrapper to convert the java code to web-services for
Java platform but for other platform Tenderer shall
proposed the appropriate equivalent to meet the
specification intent.
The integration tool will have a one-click build and
deploy capability.
We are proposing ASP.Net MVC architecture for
developing MIDS, please refer to section 3.4.3 in
Lampiran 8.
000000Page 17 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
We are proposing ASP.Net MVC architecture for
developing MIDS, please refer to section 3.4.3 in
Lampiran 8.
Java Server Faces (JSR 127/252) or better shall be used for the
application design and development for Java platform but for
other platform Tenderer shall proposed the appropriate
equivalent to meet the specification intent.
H
1
Information Management
Ability to store multiple types of data to support the
operational and managerial functions.
Database management System will be used to support the

metadata database.
COMPLY
Ability to support connection failover for active-active database

configurations.
COMPLY
Security

connection failover for active-active database
configurations with Network Load Balancer and
Replication.
COMPLY

trusted and secure front-end for public and users to
access the System.
I-1
1
COMPLY
Our proposed MIDS has the ability to store multiple

types of data to support the operational and
managerial functions.
Database management System will be used to
support the metadata database.
Application Security
Ability to provide a trusted and secure front-end for public and
users to access the System.
000000332703875.xls, S2-TR
000000Page 18 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.
2
3

COMPLIANCE MATRIX
Web based System security must be available, please state
what are the front end and backend security features provided
in the solution.
Ability to provide action item/link entitlement setting based on
the role instead of hardcode into the System.
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Please refer to section 4.5 (Applicatipn Security)
COMPLY
Our proposed MIDS has the ability to provide action

item/link entitlement setting based on the role
instead of hardcode into the System.
record filtering based on the user/group/role instead
of hardcode into the System.
Our proposed MIDS has the ability to encrypt the
confidential data during the transmission from client
to server and when store into the central repository.
Ability to provide the record filtering based on the

user/group/role instead of hardcode into the System.
COMPLY
Ability to encrypt the confidential data during the transmission

from client to server and when store into the central repository.
COMPLY
Audit log required for the record being added, modified,deleted

and updated.
COMPLY

Lampiran 12.
Ability to track field change history for business data.
COMPLY

Lampiran 12.
I-1
Respository Security
Confidential data need be stored in encrypted mode.
COMPLY
Network Security (Provided by others - Network Provider)
COMPLY
Please refer to section 6.3 (Administrative

Management) in Lampiran 12.
Network Security will be provided Network Provider.
All communication channels has to be encrypted.
COMPLY
All communication channels will be encrypted.
000000332703875.xls, S2-TR
000000Page 19 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
We will design the MIDS network securely by
implementing approach like Delimitarized Zones
(DMZ) and virtual LAN (VLAN) to make sure the
server and application are secured.
Proper zone design and placement of server component

requires to ensure the server and application are secured.
Application Server/Middleware
Shall support Java EE 5 for Java platform but for other platform
Tenderer shall proposed the appropriate equivalent to meet the
specification intent.
COMPLY
Our proposed MIDS System will support Java EE 5 for

Java platform with Mono.
Support SSL/TLS Security OR equivalent.
COMPLY
Ability to provide a central console for managing and

monitoring the complete middleware infrastructure.
COMPLY
The integration server must be clusterable for high availability.
COMPLY
The integration server should have an load testing feature.
COMPLY
The integration server shall have configurable logging

capability. Use of an open framework for logging is preferred.
COMPLY

SSL/TLS Security OR equivalent.
central console for managing and monitoring the
complete middleware infrastructure.
The integration server will be clusterable for high
availability.
The integration server will have a load testing
feature.
The integration server will have configurable logging
capability. We will be using an open framework for
logging.
Exception Handling
000000332703875.xls, S2-TR
000000Page 20 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
K-1 Alerts
1
Ability to view alert notifications.
COMPLY
Our proposed MIDS has the ability to view alert

notifications.
Our proposed MIDS support alerts triggered by userdefinable events.
Our proposed MIDS support alerts triggered by userdefinable thresholds.
Support alerts triggered by user-definable events.
COMPLY
Support alerts triggered by user-definable thresholds.
COMPLY
Ability to set target values, upper and lower bounds, time and
durations to trigger events.
COMPLY
Our proposed MIDS has the ability to set target

values, upper and lower bounds, time and durations
to trigger events.
Ability to set effective date and time for alerts.
COMPLY
Ability to support both batch and online alerts.
COMPLY
Our proposed MIDS has the ability to set effective

date and time for alerts.
Our proposed MIDS has the ability to support both
batch and online alerts.
K-2 Error Handling

1
2
Ability to trap and translate System errors into meaningful

messages.
Ability to provide facility to configure exception handling
action, message content and recipient.
000000332703875.xls, S2-TR
COMPLY
COMPLY
Our proposed MIDS has the ability to trap and

translate System errors into meaningful messages.
Our proposed MIDS has the ability to provide facility
to configure exception handling action, message
content and recipient.
000000Page 21 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 2:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to generate the
error logs report in a pre-determined format
specified by DCA.
Ability to generate the error logs report in a pre-determined

format specified by DCA.
Data Archival Requirement
The System must be developed with the capability to archive

data stored in the System.
COMPLY
The System will be developed with the capability to

archive data stored in the System.
The System must provide users with the following minimum

data archiving functionalities: 1. Define data retention and access policies;
2. Identify and group inactive business transactions;
3. Relocate inactive data to archive storage; and
4. Retrieval and restoration of archive storage.
COMPLY
The System will provide users with the following

minimum data archiving functionalities: 1. Define data retention and access policies;
2. Identify and group inactive business transactions;
3. Relocate inactive data to archive storage; and
4. Retrieval and restoration of archive storage.
000000332703875.xls, S2-TR
000000Page 22 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
AVIATION VALUE CHAIN REQUIREMENTS (AVC)
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
The Tenderer shall be responsible to gather the business

requirements, develop comprehensive business processes,
develop Enterprise Architecture, develop information and data
architecture, develop Applications Architecture, and develop
interfacing methods and integrations between sub processes
within the entire scope of MIDS complete with Applications
Integration and Workflow coupled with Human Workflow.
COMPLY
The Tenderer shall be responsible to identify all of the specifics

for each Aviation Value Chain Components. The components
illustrated in Division 3 only describe the brief components of
the Aviation Value Chain. The Tenderer shall be deemed
competent and expert in the Aviation field to expand the said
diagram and demonstrate the Tenderers capabilities in
understanding the Aviation Value Chain covering the full
breadth of the Aviation Industry and its associated components
and
The organisations.
Tenderer is deemed to have expertise and have previous
experience in Aviation Industry and to have a Subject Matter
Expert (SME) in the Aviation Industry.
COMPLY
Please refer to section 2.2 (Aviation Value

Chain) in Lampiran 12 for further detail.
COMPLY
Please refer to appendix Pasukan Projek for list of

our Subject Matter Expert in the Aviation industry.
A Web Based System shall be provided.
COMPLY
A Web Based System will be provided.
000000332703875.xls, S3-AVC
000000Page 23 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
5
COMPLY
Our proposed MIDS has the ability to create a
Ability to create a complete Aviation Value Chain (AVC) profiling
complete Aviation Value Chain (AVC) profiling
databse to address the entire Aviation Value Chain which shall
databse to address the entire Aviation Value Chain
include the profiling of the Aviation Industry.
which shall include the profiling of the Aviation
6
Aviation Value Chain Module is a comprehensive application to
COMPLY
Industry.
capture all of the Aviation Value Chain that would include the
internal and the external customers.
7
Main functions of the Aviation Value Chain are as follows:
COMPLY
Please refer to section 2.2.4 (Features and

Function) in Lampiran 12.
Aircraft Owner
Aircraft Owner
COMPLY
Airline Operator
COMPLY
Airline Operator
10
Aircraft Interior Designer
COMPLY
Aircraft Interior Designer
11
Aircraft Manufacturer
COMPLY
Aircraft Manufacturer
12
Aircraft leasing and mortgages provider
COMPLY
Aircraft leasing and mortgages provider
13
Aircraft Maintenance Organisation
COMPLY
Aircraft Maintenance Organisation
14
Training Organisations
COMPLY
Training Organisations
15
MRO Training Organisation
COMPLY
MRO Training Organisation
16
Flying School
COMPLY
Flying School
17
Aviation Security Training Organisation
COMPLY
Aviation Security Training Organisation
18
Air Traffic Controllers (ATC) Training Organisation
COMPLY
Air Traffic Controllers (ATC) Training Organisation
000000332703875.xls, S3-AVC
000000Page 24 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
19
COMPLY
Airport Operator
Airport Operator
20
Aviation Clubs
COMPLY
Aviation Clubs
21
Flying Clubs
COMPLY
Flying Clubs
22
Sports Aviation
COMPLY
Sports Aviation
23
External International Auditors such as ICAO
COMPLY
24
Aviation Panel Doctors
COMPLY
External International Auditors such as

ICAO
Aviation Panel Doctors
25
Ground handler
COMPLY
Ground handler
26
External Aviation Personnel
COMPLY
External Aviation Personnel
27
Aircraft Engineers
COMPLY
Aircraft Engineers
28
Aircraft Technicians
COMPLY
29
Pilots
COMPLY
Pilots
30
Flight Crew
COMPLY
Flight Crew
31
Aircraft Engineers
COMPLY
Aircraft Engineers
32
COMPLY
33
Groundhandlers
COMPLY
Groundhandlers
34
Security Screeners
COMPLY
Security Screeners
35
Others as deemed appropriate
COMPLY
36
Internal Aviation Personnel
000000332703875.xls, S3-AVC
COMPLY
Internal Aviation Personnel
000000Page 25 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
37
COMPLY
DCA Senior Management
DCA Senior Management
38
DCA Management
COMPLY
DCA Management
39
DCA Technical Staff
COMPLY
DCA Technical Staff
40
DCA Operations Support
COMPLY
DCA Operations Support
41
Air Traffic Controllers
COMPLY
Air Traffic Controllers
42
COMPLY
43
Tenderer shall develop the Aviation Value Chain (AVC) Profiling

Database in accordance to the above mentioned functions.
COMPLY
Please refer to section 2.2.4 (Features and

Function) in Lampiran 12.
44
The Aviation Value Chain Profiling database shall be the

platform for other application use. Thus, the AVC shall be
deemed as the single databasse pertaining to Organisation or
personnel database.
COMPLY
45
Database fields for the AVC shall be prepared by the Tenderer

as deemed appropriate and as deemed required by DCA.
COMPLY
46
The Tenderer is required to submit in their proposal to illustrate

the Information relationships between all applications called in
this Tender.
COMPLY
Database fields for the AVC will be prepared by the

us as deemed appropriate and as deemed required
by DCA.
Please refer to section 2.1.5 (Business
Packages) in Lampiran 12.
000000332703875.xls, S3-AVC
000000Page 26 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
47 The Tenderer shall submit in their proposal the Overall Diagram
COMPLY
Please refer to section 2.1 (Business Overview
indicating the overall Enterprise Architecture of Aviation Value
of Proposed Solution) in Lampiran 12.
Chain and its associated Information Architecture and
Applciations Architecture called in this tender document.
48
Human Workflow and Business Process workflow shall be

deemed required for this application. The Tenderer shall submit
its initial plan diagramatically on how to go about achieving
this requirement in their proposal.
COMPLY
Please refer to section 2.1 (Business Overview

of Proposed Solution) in Lampiran 12.
49
At present, DCA has some information in either Excel or in

Microsoft Access for some of the AVC profiles. In many cases,
DCA does not have a standardized format or there could be
some duplication on the information. The Tenderer is required
to submit in their proposal on how to address the issue of Data
Migration, Data Integration and any other methods for non
existence data. The Tenderer shall submit in their proposal on
how this requirement can be achieved.
COMPLY
For Data Migration, please refer to section

2.10.3.5 (Data Migration Services) and section
3.5 (Integration Architecture) for data
integration in Lampiran 12.
Integration and Interface
000000332703875.xls, S3-AVC
000000Page 27 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to access data
Ability to access data from disparate data sources with
from disparate data sources with interfaces for
1
interfaces for relational databases, spreadsheet files, flat files
relational databases, spreadsheet files, flat files or
or any ODBC/JDBC data sources.
any ODBC/JDBC data sources.
C
Flexibility
Ability to provide point and click, dialog-based development

and maintenance environment for rapid development.
Ability to provide sophisticated, flexible navigation to enable

meaningful information to be found quickly and easily.
Ability to allow users to print report in a readable format from

the browser.
Ability to allow users to print out hardcopy report as well as in

readable softcopy report.
Ability to able to purge reports periodically as defined by

central and departmental users.
000000332703875.xls, S3-AVC
COMPLY
Our proposed MIDS has the ability to provide point

and click, dialog-based development and
maintenance environment for rapid development.
COMPLY
Please refer to section 2.1.7 (GUI Standards &

Description) in Lampiran 12.
COMPLY

COMPLY

COMPLY
Our proposed MIDS has the ability to able to purge

reports periodically as defined by central and
departmental users.
000000Page 28 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
D
Accessibility
Ability to provide access and links among various technologies

with a single presentation layer making underlying
technology/environment transparent to users so that they can
focus on information and analysis displays that inform their
decision making.
Ability to perform reporting through a web browser.
Ability to view real time data and data can be filtered by status
of a request or any fields within the request online.
Availability
Ability to provide a continuous and overall availability of

service with no outages, such that users are allowed to
function regardless of what happens and in the event the
application does go down, it enables the users to get back as
quickly as possible.
000000332703875.xls, S3-AVC
COMPLY
COMPLY
Our proposed MIDS has the ability to provide access

and links among various technologies with a single
presentation layer making underlying
technology/environment transparent to users so that
they can focus on information and analysis displays
that inform their decision making.
COMPLY

COMPLY

continuous and overall availability of service with no
outages, such that users are allowed to function
regardless of what happens and in the event the
application does go down, it enables the users to
get back as quickly as possible with Network Load
Balancing and MySQL Replication.
000000Page 29 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 3:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to be able to
Ability to be able to support total and concurrent users that will
support total and concurrent users that will meet
2
meet DCA business requirements and must permit future
DCA business requirements and will permit future
growth.
growth.
F
Scalability
Ability to support of a true multi-tier architecture, and

distributed database architecture.
Ability to be able to handle at any one time, huge data and

many users who concurrently access the data warehouse with
less resource usage.
Responsiveness
Ability to provide a real-time processing performance.
000000332703875.xls, S3-AVC
COMPLY

in Lampiran 12.
COMPLY

handle at any one time, huge data and many users
who concurrently access the data warehouse with
COMPLY
Our proposed MIDS has the ability to provide a realtime processing performance.
000000Page 30 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 4:
AIRCRAFT CERTIFICATION REQUIREMENTS (AC)
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
Aircraft Certification Module is a comprehensive application in

terms of lifetime purchase of aircraft from an aircraft
application, application for approval of the aircraft interior
design, construction monitoring process of the aircraft, aircraft
inspection process before shipment monitoring, process
monitoring delivery of the aircraft, the aircraft inspection,
aircraft maintenance monitoring process, monitoring process of
restoration of the aircraft, aircraft repair process monitoring,
process monitoring expertise MRO training operators, process
compliance and training expertise of aircraft maintenance,
process monitoring and compliance records of aircraft
maintenance. Airworthiness Accreditation module provided by
the workflow process including the application process
workflows,
people
and business
and
The Tenderer
shall workflow,
be responsible
to gatherprocess
the business
triggering
alerts.
000000332703875.xls, S4-AC
COMPLY
Please refer to section 2.1.2 (Overall Solution)

in Lampiran 12.
COMPLY
000000Page 31 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 4:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
3
COMPLY
for each Aircraft Certification Components. The components
the Aircraft Certification Components. The Tenderer shall be
deemed competent and expert in the Aviation field to expand
the said diagram and demonstrate the Tenderers capabilities
in understanding the Aircraft Certification Components
covering the full breadth of the Aircraft Certification and its
associated components.
4
The Tenderer is deemed to have expertise and have previous
COMPLY
Please refer to section Pasukan Projek for our list
of Subject Matter Expert (SME) in the Aviation
Industry.
5
COMPLY
Aircraft Certification is an application that covers the entire

process of Aircraft Airworthiness. The process starts from an
application for the purchase of an aircraft until the aircraft is
disposed.
The Aircraft Certification Module shall be provided with a
complete business process workflow that shall be accompanied
with appropriate business process triggering and alert.
COMPLY
Please refer to section 2.3.1 (Overview) in

Lampiran 12.
COMPLY
Please refer to section 2.3.2 (Business Flow) in

Lampiran 12.
000000332703875.xls, S4-AC
000000Page 32 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 4:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
8
Predefined Reporting generation capabilities shall be provided
COMPLY
Predefined Reporting generation capabilities will be
for the Aircraft Certification.
provided for the Aircraft Certification.
9
Part of the Aircraft Certification is the Aircraft Registration. The

Aircraft Registration process shall begin with an application to
register an aircraft, application assessment process, the
approval process, and application status reporting and also
applicable for aircraft renewal process application. All aspects
of the application, renewal and appeal shall be conducted via
on-line and will be accompanied by the workflow process.
COMPLY

Lampiran 12.
10
Tenderer shall develop the Aircfraft Certificatione in accordance

to the above mentioned functions.
COMPLY

Lampiran 12.
11
The Aviation Certification shall use the profile from Aviation

Value Chain Database for its business process and also for the
human workflow process.
COMPLY
The Aviation Certification will use the profile from

Aviation Value Chain Database for its business
process and also for the human workflow process.
12
Tenderer shall develop the best pratice coupled with practical

adoption of the existing DCA business processes.
COMPLY
We will develop the best pratice coupled with

practical adoption of the existing DCA business
processes.
000000332703875.xls, S4-AC
000000Page 33 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 4:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
13 The Tenderer is required to submit in their proposal to illustrate
COMPLY
the Information relationships between the Aircraft Certification
Lampiran 12.
and other associated applications called in this tender
document.
14
The Tenderer shall submit in their proposal the Overall Diagram

COMPLY
Please refer to section 3.2.3 Overall Solution for

the architecture diagram.
15

COMPLY

Lampiran 12.

COMPLY


Flexibility
000000332703875.xls, S4-AC
000000Page 34 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 4:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
COMPLY
1
2


the browser.


Accessibility

decision making.
000000332703875.xls, S4-AC
COMPLY

COMPLY

COMPLY

COMPLY

departmental users.
COMPLY

000000Page 35 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 4:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
COMPLY
2
COMPLY

Availability
COMPLY

growth.
COMPLY

DCA business requirements and must permit future
growth.
Scalability
COMPLY


in Lampiran 12.
000000332703875.xls, S4-AC
000000Page 36 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 4:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
COMPLY
2
G
Responsiveness
000000332703875.xls, S4-AC
COMPLY
000000Page 37 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
AVIATION LICENCE/PERMIT MANAGEMENT REQUIREMENTS (ALPM)
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
Aviation Licence/Permit Management module (ALPM) is a

comprehensive application in terms of licensing and permits
and license management for pilots, flight engineers, aircraft
mechanics and other relevant aviation personnel. ALPM
module shall provide facilities for all aspects of Aviation
Licenses and Permits issued by the DCA to ensure that every
relationship Licenses and Permits will be confirmed with other
related processes. Each license and permit application,
renewal and approval process shall be provided with a
complete business workflow of the application until the
000000332703875.xls, S5-ALPM
COMPLY
COMPLY
000000Page 38 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
3
COMPLY
for each ALPM Components. The components illustrated in
Division 3 only describe the brief components of the Aircraft
Certification Components. The Tenderer shall be deemed
competent and expert in the Aviation field to expand the said
diagram and demonstrate the Tenderers capabilities in
understanding the ALPM Components covering the full breadth
of the Aviation Licence/Permit Management and its associated
components.
4
COMPLY
Please refer to section Pasukan Projek for list of
our Subject Matter Expert (SME) in the Aviation
Industry.
5
COMPLY
The Aviation License/Permit Management(ALPM) application

shall address all Aviation Related Licence and Permits that is
issued by DCA.
COMPLY

Lampiran 12 for further detail.
There are two (2) types of Licence/Permits issued by DCA,

either to Organisation or to Aviation Personnel.
COMPLY

Under this work scope, for Organisation, the following

License/Permits are deemed part of the works scope called in
this Tender:
COMPLY

000000332703875.xls, S5-ALPM
000000Page 39 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
9
Aicraft Maintenance Organisation
COMPLY
Aicraft Maintenance Organisation
10
Aerodrome
COMPLY
Aerodrome
11
Air Service Permit
COMPLY
Air Service Permit
12
ATCO
COMPLY
ATCO
COMPLY

13
Under this work scope, for Aviation Personnel, the following

License/Permits are deemed part of the works scope called in
this Tender:
14
Pilot
COMPLY
Pilot
15
Cabin Crew
COMPLY
Cabin Crew
16
Flight Engineer
COMPLY
Flight Engineer
17
Flight Operation
COMPLY
Flight Operation
18
Flight Instructor
COMPLY
Flight Instructor
19
Aircraft Maintenance Engineer
COMPLY
Aircraft Maintenance Engineer
000000332703875.xls, S5-ALPM
000000Page 40 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
20 The scope for ALPM shall include the process from an
COMPLY
application, processing until approval or rejection. The process
shall also include the process of renewal as well. The Tenderer
shall illustrate diagramatically complete with description on
how this process can be achieved and showing all other
pertinent business process relationship and other associated
process flow either application flow and human workflow.
21
The ALPM shall be provided with a complete business process

workflow that shall be accompanied with appropriate business
process triggering and alert.
COMPLY

22

for the ALPM.
COMPLY

provided for the ALPM.
23
Tenderer shall develop the Aircraft Certification in accordance

COMPLY
We will develop the Aircraft Certification in

accordance to the above mentioned functions.
24
The ALPM shall use the profile from Aviation Value Chain
Database for its business process and also for the human
workflow process.
COMPLY
The ALPM will use the profile from Aviation Value

Chain Database for its business process and also for
the human workflow process.
000000332703875.xls, S5-ALPM
000000Page 41 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
25 Tenderer shall develop the best pratice coupled with practical
COMPLY
We will develop the best practice coupled with
processes.
26

the Information relationships between the ALPM and other
associated applications called in this tender document.
COMPLY

27

COMPLY

28

COMPLY
We have design the preliminary workflow and

business process for every module in section 2,
please refer to section 2.1 to 2.12 titled Business
Flow.
000000332703875.xls, S5-ALPM
000000Page 42 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
1
COMPLY
C
Flexibility

COMPLY


COMPLY


the browser.
COMPLY


COMPLY


COMPLY

departmental users.
000000332703875.xls, S5-ALPM
000000Page 43 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
D Accessibility
1

decision making.
COMPLY
COMPLY
COMPLY

Availability

COMPLY

growth.
COMPLY

get back as quickly as possible, with Network Load
Balancing and MYSQL Replication
growth.
000000332703875.xls, S5-ALPM

000000Page 44 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 5:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
F
Scalability
1

COMPLY

in Lampiran 12.

COMPLY

Responsiveness
COMPLY
000000332703875.xls, S5-ALPM
000000Page 45 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
AVIATION CERTIFICATION REQUIREMENTS (A-CERT)
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
Aviation Certification Module is a comprehensive application

certification System other than those involving civil aircraft.
The Aviation Certification Module will be used by four primary
sectors/Division as follows:
Operations Division (Flight Operations)
COMPLY

in Lampiran 12.
COMPLY
Operations Division (Flight Operations)
Security Division (Aviation Security)
COMPLY
Security Division (Aviation Security)
Standards Division Airport (Airport Standards)
COMPLY
Standards Division Airport (Airport Standards)
Aviation Audit & Inspection
COMPLY
Aviation Audit & Inspection

000000332703875.xls, S6-A-CERT
COMPLY
000000Page 46 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
7
COMPLY
for each Aviation Certification Components. The components
the Aviation Certification Components. The Tenderer shall be
in understanding the Aviation Certification Components
covering the full breadth of the Aviation Certification and its
8
COMPLY
Industry.
9
COMPLY
10
The Aviation Certification application shall address all other

Certifications issued by DCA excluding the Aircraft Certification.
COMPLY

11
The main users for the Aviation Certifcation are as follows:
COMPLY
12
Flight Operations
COMPLY
Flight Operations
13
Aviation Security
COMPLY
Aviation Security
14
Airport Standard
COMPLY
Airport Standard
000000332703875.xls, S6-A-CERT
000000Page 47 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
15
Inspectorate
COMPLY
Inspectorate
16
Aviation Certification requirements issued by Flight Operations

called in this Tender Document shall include the Air Operator
Certificate, Facilities Certificate, Simulators Certificate,
Organisation Certificate, Training Organisation Certificate.
COMPLY

17
Aviation Certification requirements issued by Aviation Security

called in this Tender Document shall include theX-Ray Machine
Screeners, Aviation Security & Dangerous Goods.
COMPLY

18
Aviation Certification requirements issued by Airport Standard

called in this Tender Document shall include Aerodrome
Certificate.
Aviation Certification requirements issued by Inspectorate
called in this Tender Document shall include ATC Training
Organisation Certificate.
COMPLY

COMPLY

19
000000332703875.xls, S6-A-CERT
000000Page 48 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
20 The scope for the Aviation Certification shall include the
COMPLY
process from an application, processing until approval or
rejection. The process shall also include the process of renewal
as well. The Tenderer shall illustrate diagramatically complete
with description on how this process can be achieved and
showing all other pertinent business process relationship and
other associated process flow either application flow and
human workflow.
21
The Aviation Certification shall be provided with a complete

business process workflow that shall be accompanied with
appropriate business process triggering and alert.
COMPLY

22

for the Aviation Certification.
COMPLY

provided for the Aviation Certification.
23
Tenderer shall develop the Aviation Certification in accordance

COMPLY
We will develop the Aviation Certification in

24
The Aviation Certification shall use the profile from Aviation

Value Chain Database for its business process and also for the
COMPLY
The Aviation Certification will use the profile from

000000332703875.xls, S6-A-CERT
000000Page 49 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
25 Tenderer shall develop the best pratice coupled with practical
COMPLY
processes.
26 The Tenderer is required to submit in their proposal to illustrate
COMPLY
the Information relationships between the Aviation Certification
document.
COMPLY
28


000000332703875.xls, S6-A-CERT
COMPLY

COMPLY

000000Page 50 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
C
Flexibility
1

COMPLY


COMPLY


the browser.
COMPLY


COMPLY


COMPLY

departmental users.
Accessibility
000000332703875.xls, S6-A-CERT
000000Page 51 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
1
COMPLY
decision making.
2
COMPLY

COMPLY

Availability

growth.
COMPLY
COMPLY

growth.
000000332703875.xls, S6-A-CERT
000000Page 52 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 6:
COMPLIAN
CE
NO.
("COMPLY"
TENDERER'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
F
Scalability
1

COMPLY

in Lampiran 12.

COMPLY
Responsiveness

COMPLY
000000332703875.xls, S6-A-CERT
000000Page 53 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 7:
AVIATION AUDIT & INSPECTION REQUIREMENTS (AAI)
Tenderer'S RESPONSE (THE IMPLEMENTATION REQUIREMENT MATRIX MUST CROSS REFERENCE WITH THE Tenderer'S
PROPOSAL. IF THERE IS NO EXPLANATION IN THIS DOCUMENT AND NO SPECIFIC CROSS REFERENCE TO THE Tenderer'S
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
Aviation Audit & Inspection module is an application to ease

the management of audit processes and process Flight
Inspection. The main functions are as follows:
COMPLY
We will provide these functions for Aviation Audit &

Inspection Requirements module.
Audit Planning
COMPLY
Audit Planning
Audit Scheduling
COMPLY
Audit Scheduling
Audit Management
COMPLY
Audit Management
Risk Management
COMPLY
Risk Management
Time Recording
COMPLY
Time Recording
Recommendation Action Tracking
COMPLY
Recommendation Action Tracking
Online Questionnaires
COMPLY
Online Questionnaires
Electronic Working Papers
COMPLY
Electronic Working Papers
Performance Reporting
COMPLY
Performance Reporting
10
000000332703875.xls, S7-AAI
000000Page 54 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 7:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
11 The Tenderer shall be responsible to gather the business
COMPLY
12
13
14

for each Aviation Audit & Inspection Components. The
components illustrated in Division 3 only describe the brief
components of the Aviation Audit & Inspection Components.
The Tenderer shall be deemed competent and expert in the
Aviation field to expand the said diagram and demonstrate the
Tenderers capabilities in understanding the Aviation Audit &
Inspection Components covering the full breadth of the
Aviation Audit & Inspection and its associated components.
COMPLY
COMPLY

Industry.
COMPLY
000000332703875.xls, S7-AAI
000000Page 55 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 7:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
15 The Aviation Audits and Inspection application shall address a
COMPLY
The Aviation Audits and Inspection application will
comprehensive requirements of typical Audit Process and shall
address a comprehensive requirements of typical
be customised to the Aviation Industry requirements and DCA
Audit Process and shall be customised to the
Requirements.
Aviation Industry requirements and DCA
Requirements.
16 The main users for the Aviation Audits & Inspections are as
COMPLY
The main users for the Aviation Audits & Inspections
follows:
will be as follows:
17
Airworthiness
COMPLY
Airworthiness
18
Aviation Security
COMPLY
Aviation Security
19
Airport Standards
COMPLY
Airport Standards
20
ATS Inspectorate
COMPLY
ATS Inspectorate
21
The prime audit processes are required for the Airworthiness

Organisation Audit, Aviation Security Audit, Aerodrome
Inspection and ATC System Audit.
COMPLY
22
The Tenderer shall provide in details complete with diagrams,

work flow and descriptions of their proposal in their
submission.
The Aviation Audits & Inspections shall be provided with a
complete business process workflow that shall be accompanied
with appropriate business process triggering and alert.
COMPLY

COMPLY

23
000000332703875.xls, S7-AAI
000000Page 56 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 7:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
24 Predefined Reporting generation capabilities shall be provided
COMPLY
for the Aviation Audits & Inspection.
provided for the Aviation Audits & Inspection.
25
Tenderer shall develop the Aviation Audits & Inspection in

COMPLY
We will develop the Aviation Audits & Inspection in

26
The Aviation Audits & Inspection shall use the profile from
Aviation Value Chain Database for its business process and
also for the human workflow process.
COMPLY
The Aviation Audits & Inspection will use the profile

from Aviation Value Chain Database for its business
27

COMPLY
28

the Information relationships between the Aviation Audits &
Inspection and other associated applications called in this
tender document.
COMPLY
Tenderer will develop the best pratice coupled with

processes.
29
000000332703875.xls, S7-AAI
COMPLY

000000Page 57 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 7:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
30 Human Workflow and Business Process workflow shall be
COMPLY
B

Flexibility
COMPLY


COMPLY


COMPLY


the browser.
COMPLY

000000332703875.xls, S7-AAI
000000Page 58 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 7:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
4
COMPLY
5

COMPLY

departmental users.
Accessibility

decision making.
COMPLY
COMPLY

COMPLY
Availability
000000332703875.xls, S7-AAI

000000Page 59 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 7:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
1
COMPLY
2
COMPLY
growth.
growth.
F
Scalability
1

COMPLY

in Lampiran 12.

COMPLY
Responsiveness

COMPLY
000000332703875.xls, S7-AAI
000000Page 60 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
AVIATION APPROVAL REQUIREMENTS (AA)
NO.

COMPLIANCE MATRIX
GENERAL
Aviation Approval Module shall be an integrated application

that manages all aspect of aviation application, renewal and
approval process. The said application manage the following
functions:
Application for Key Aviation Personnel approval;
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Tenderer'S RESPONSE
We will provide these functions for Aviation Approval

Requirements module.
COMPLY
Application for Key Aviation Personnel approval;
Application for Flying Clubs approval;
COMPLY
Application for Flying Clubs approval;
Application for Flying Training Organisation approval;
COMPLY
Application for Aviation Security Training approval;
COMPLY
Application for Flying Training Organisation

approval;
Application for Aviation Security Training approval;
Application for Regulated Agents approval;
COMPLY
Application for Regulated Agents approval;
Application for Flight Approval; and
COMPLY
Application for Flight Approval; and
Application for Airline Tariffs & Charges Approval.
COMPLY
Application for Airline Tariffs & Charges Approval.
000000332703875.xls, S8-AA
000000Page 61 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
Tenderer'S RESPONSE
OR "NOT
COMPLY")
COMPLY

10
The Tenderer shall be responsible to identify all of the specific

for each Aviation Approval Components. The components
the Aviation Approval Components. The Tenderer shall be
in understanding the Aviation Approval Components covering
the full breadth of the Aviation Approval and its associated
components.
COMPLY
COMPLY

Industry.
COMPLY
11
12
000000332703875.xls, S8-AA
000000Page 62 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
NO.
13
14

COMPLIANCE MATRIX
The Aviation Approval application shall address a
comprehensive requirements of all aviation related approvals
as required by the Flight Operations, Aviation Security and Air
Transport.
Aviation Approval for the following type of approvals such as
flight approval, aviation security trainning, aviation perosnnel,
regulated agents, flying clubs, flying training organisation,
airline tariffs and charges approval, etc.
COMPLIAN
CE
("COMPLY"
Tenderer'S RESPONSE
OR "NOT
COMPLY")
COMPLY
The Aviation Approval application will address a
comprehensive requirements of all aviation related
approvals as required by the Flight Operations,
Aviation Security and Air Transport.
COMPLY
15
The application and the processing and the result

dissemination proceses shall be deemed inclusive in this work
scope. The Tenderer shall submit in their proposal on how
these requirements can be achieved.
COMPLY

16

submission.
The Aviation Approval shall be provided with a complete
business process workflow that shall be accompanied with
appropriate business process triggering and alert.
COMPLY

COMPLY


for the Aviation Audits & Inspection.
COMPLY

provided for the Aviation Audits & Inspection.
17
18
000000332703875.xls, S8-AA
000000Page 63 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
Tenderer'S RESPONSE
OR "NOT
COMPLY")
COMPLY
We will develop the Aviation Approval in accordance
19
Tenderer shall develop the Aviation Approval in accordance to

the above mentioned functions.
20
The Aviation Approval shall use the profile from Aviation Value
Chain Database for its business process and also for the
COMPLY
The Aviation Approval will use the profile from

21

COMPLY
22

the Information relationships between the Aviation Approval
document.
COMPLY

processes.
23

Applications Architecture called in this tender document.
COMPLY
000000332703875.xls, S8-AA

000000Page 64 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
24 Human Workflow and Business Process workflow shall be
COMPLY
B

Flexibility
COMPLY


COMPLY


COMPLY

000000332703875.xls, S8-AA
000000Page 65 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
Tenderer'S RESPONSE
OR "NOT
COMPLY")
COMPLY

the browser.

COMPLY


COMPLY

departmental users.
Accessibility

decision making.
COMPLY
COMPLY

000000332703875.xls, S8-AA
000000Page 66 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
3
COMPLY
E
Availability

COMPLY

growth.
COMPLY
Scalability

growth.

COMPLY

in Lampiran 12.

COMPLY

000000332703875.xls, S8-AA
000000Page 67 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 8:
NO.

COMPLIANCE MATRIX
Responsiveness
000000332703875.xls, S8-AA
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Tenderer'S RESPONSE
000000Page 68 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 9:
AVIATION E-PAYMENT REQUIREMENTS (E-PAY)
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
Aviation e-Payment shall be an integrated application that will

address all aspects of Aviation related payments which
primarily relates to Aviation collection. Aviation e-Payment shall
be provided will all required components and associated
functions and integrations with other MIDS modules for the
purpose of management and monitoring of Aviation payments
related.
The Aviation e-Payment shall also be capable and provided
with the capabilities of payments forecast, revenue
transactions online, the payment due, reminders, and more.
The Aviation e-Payment module shall allows customers to DCA
to conduct online transactions whether of using credit card
payment, online banking transactions, etc. The Aviation ePayment shall be capable and provided with electronic
payment means for all modules identified in the scope of the
MIDS, which require payment. Appropriate integration
mechanisms shall be provided to connect the e-Payment to the
Government approved e-payment gateway and existing DCA
financial System, e-SPKB. E-Payment module shall be provided
with appropriate reporting module integrated with the Business
Intelligence module for financial dashboard.
000000332703875.xls, S9-ePay
COMPLY
COMPLY
000000Page 69 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 9:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
3
COMPLY
4

for each Aviation e-Payment Components. The components
the Aviation e- e-Payment Components. The Tenderer shall be
in understanding the Aviation e-Payment Components covering
the full breadth of the Aviation e-Payment and its associated
components.
000000332703875.xls, S9-ePay
COMPLY
COMPLY

Industry.
000000Page 70 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 9:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
6
All of the MIDS requirements which involves online payment
COMPLY
related called in this Tender Document shall be linking to eLampiran 12 for further detail.
Payment solution. The Tenderer shall submit the details in their
proposal on their proposed solutions. The solutions shall be
integrated and shall address the entire MIDS applications
complete with Integration method with relevant application
deemed suitable for its intent and purpose.
7
Only Government authorized payment gateway shall be used.
COMPLY
The e-Payment shall be provided complete with e-Payment

Gateway and Integration method as deemed appropriate and
deemed approved for the Government use. The solution shall
include the coverage for online banking and credit card
payments.
COMPLY
The Tenderer shall submit in their proposal for the appropriate

applications integration and validations with other MIDS
applications for the e-Peyment purpose.
COMPLY
The Tender submission shall described the process for the

applications trigerring until full closure of the business cycle
with regards to e-Payment in relation this tender.
COMPLY
10
000000332703875.xls, S9-ePay
We will use only Government authorized payment

gateway.
Our proposed e-Payment will provide complete with
e-Payment Gateway and Integration method as
deemed appropriate and deemed approved for the
Government use. The solution will include the
coverage for online banking and credit card
payments.

000000Page 71 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 9:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
11 The Tenderer shall provide in details complete with diagrams,
COMPLY
submission.
12
The e-Payment shall be provided with a complete business

process workflow that shall be accompanied with appropriate
business process triggering and alert.
COMPLY

13
The e-Payment shall use the profile from Aviation Value Chain
workflow process.
COMPLY
The e-Payment will use the profile from Aviation

Value Chain Database for its business process and
also for the human workflow process.
14

COMPLY

processes.
15

the Information relationships between the e-Payment and other
associated applications called in this Tender Document.
COMPLY

16

Applications Architecture called in this Tender Document.
COMPLY
Please refer to section 2.8.2 (for Overall

Diagram) and section 2.8.2 (for Business Flow)
000000332703875.xls, S9-ePay
000000Page 72 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
AIRLINE ON TIME PERFORMANCE REQUIREMENTS (AOTP)
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
Airline On Time Performance shall provide the capabilities to

measure the airline on time performance for the Airline
companies paying special attention for the on time
performance for the flight departure, flight arrivals coupled
with the appropriate reasons for flight delays.
COMPLY
COMPLY

for each Airline On Time Performance Components. The
components illustrated in Division 3 only describe the brief
components of the Airline On Time Performance Components.
Tenderers capabilities in understanding the Airline On Time
Performance Components covering the full breadth of the
Airline On Time Performance and its associated components.
COMPLY
000000332703875.xls, S10-AOTP
000000Page 73 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
4
COMPLY
Industry.
5
COMPLY
The main scope of the Airline On Time Performance(AOTP)

Development Works to be undertaken by the Tenderer broadly
comprises the following components:
COMPLY

Flight Module Arrival
COMPLY
Flight Module Arrival
Flight Module Departure
COMPLY
Flight Module Departure
Report Module
COMPLY
Report Module
10
Maintenance Module
COMPLY
Maintenance Module
11
Report Module
COMPLY
Report Module
12
The AOTP outcomes shall ensure that the DCA On Time

Performance Reports (OTP) shall be done automatically to
ensure the OTP reports are produced ON TIME.
000000332703875.xls, S10-AOTP
COMPLY
The AOTP outcomes will ensure that the DCA On

Time Performance Reports (OTP) will be done
automatically to ensure the OTP reports are
produced ON TIME.
000000Page 74 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
13 System based OTP Data Entry and Reporting shall be done to
COMPLY
System based OTP Data Entry and Reporting will be
avoid human errors and time consuming processes.
done to avoid human errors and time consuming
processes.
14 OTP reporting shall be made available Online with user-friendly
COMPLY
OTP reporting will be made available Online with
reporting mechanism for faster dissemination and better
user-friendly reporting mechanism for faster
Analysis.
dissemination and better Analysis.
15 The AOTP shall be made available online to DCA, MOT and
COMPLY
Stakeholders key users.
16
The AOTP shall be able to provide Daily, Weekly, Monthly,

Quarterly and Yearly reporting.
COMPLY

17
At present, The On Time Performance (OTP) is produced

manually on a weekly, monthly, quarterly and yearly basis.
OTP data are keyed manually by each Air Traffic Controller
(ATC) on a weekly basis in Excel File and sent to DCA HQ for
manual processing. A total of 23 ATCs sent their data via e-mail
to DCA Statistician based at HQ which will then reformat and
produce a Weekly and Monthly OTP Reports.
COMPLY
We understood and comply. We will migrate these

data to the new MIDS application.
18
The AOTP shall enable DCA ATCs to key in the OTP Parameters
On-line and the System shall be able to produce various types
of reports automatically, either daily, weekly, monthly or
yearly.
COMPLY

000000332703875.xls, S10-AOTP
000000Page 75 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
19 The Reporting module shall be made accessible to DCA & MOT
COMPLY
Senior Management made available via web browser and
mobile device (BI Module). The report module shall be
extremely user friendly for the said target audience.
20

submission.
COMPLY

21
The AOTP shall be provided with a complete business process

workflow that shall be accompanied with appropriate business
process triggering and alert.
COMPLY

22

for the AOTP.
COMPLY

provided for the AOTP.
23
Tenderer shall develop the AOTP in accordance to the above

mentioned functions.
COMPLY

24
The AOTP shall use the profile from Aviation Value Chain
workflow process.
COMPLY
The AOTP will use the profile from Aviation Value

Chain Database for its business process and also for
the human workflow process.
25

COMPLY

processes.
000000332703875.xls, S10-AOTP
000000Page 76 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
COMPLY
Please refer to section 2.9.1 (Overall) in
Applications Architecture called in this Tender Document.
27


Flexibility

000000332703875.xls, S10-AOTP
COMPLY

COMPLY

COMPLY

000000Page 77 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
2
COMPLY
3

the browser.
COMPLY


COMPLY


COMPLY

departmental users.
Accessibility

decision making.
COMPLY

COMPLY

000000332703875.xls, S10-AOTP
000000Page 78 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
3
COMPLY
E
Availability

COMPLY

get back as quickly as possible with our proposed
Network Load Balancer and MySQL Replication

growth.
COMPLY
Scalability

growth.

COMPLY

in Lampiran 12.
000000332703875.xls, S10-AOTP
000000Page 79 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 10:
COMPLIAN
CE
NO.
("COMPLY"
Tenderer'S RESPONSE
COMPLIANCE MATRIX
OR "NOT
COMPLY")
2
COMPLY
G Responsiveness
1
000000332703875.xls, S10-AOTP
COMPLY
000000Page 80 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 11:
INTEGRATED AVIATION DATABASE REQUIREMENTS (AIDB)
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
GENERAL
DCA Integrated Aviation Database (IADB) shall provide all

aspects of data and information needs centrally for all of the
MIDS needs and also it shall merge the present e-DCA System
Database into this new Integrated Aviation Database.
COMPLY
At minimum, the IADB shall be provided the following

capabilities and functions:
Centralized & Integrated System for all MIDS System;
COMPLY
We will provide these functions for AIDB

Requirements module.
Centralized & Integrated System for all MIDS
System;
Data System for the existing e-DCA;
COMPLY
Data System for the existing e-DCA;
COMPLY
Database Software;
COMPLY
Database Software;
Backup Software;
COMPLY
Backup Software;
Data Migration Services;
COMPLY
Data Migration Services;
Data Cleansing Services;
COMPLY
Data Cleansing Services;
New Database Design Services; and
COMPLY
New Database Design Services; and
10
Database Implementation Services.
COMPLY
Database Implementation Services.
000000332703875.xls, S11-AIDB
000000Page 81 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 11:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
11
The Tenderer shall be responsible to develop Database

Architecture that will conform to the Enterprise Architecture
encompassing the Business Architecture, Information/Data
Architecture, Applications Architecture, and Technology
Architecture.
12

for IADB components. The components illustrated in Division 3
only describe the brief components of the IADB Components.
Tenderers capabilities in understanding the IADB Components
covering the full breadth of the IADB and its associated
components.
COMPLY
COMPLY

Industry.
Ability to store the data into a single database with proper

model design.
COMPLY
Our proposed MIDS has the ability to store the data

into a single database with proper model design.
13
14
000000332703875.xls, S11-AIDB
000000Page 82 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 11:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
simplified storage management, scalability,
flexibility, high availability and improved data
access, movement and backup.
15
Ability to provide simplified storage management, scalability,

flexibility, high availability and improved data access,
movement and backup.
16
Ability to allow storage to be externalized from the server and

centralized and in so doing permit data to be shared among
multiple system servers without impacting system
performance.
COMPLY
17
Ability to provide a single storage subsystem with storage

sharing, whose storage capacity has been physically
partitioned so that each system can access only the units
allocated to it for.
COMPLY
000000332703875.xls, S11-AIDB
Our proposed MIDS has the ability to allow storage

to be externalized from the server and centralized
and in so doing permit data to be shared among
multiple system servers without impacting system
performance.
single storage subsystem with storage sharing,
whose storage capacity has been physically
partitioned so that each system can access only the
units allocated to it for.
000000Page 83 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 11:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability to store following
information centrally;
a) Structured information
1. Operational database; and
2. Data warehouse/Multi-dimensional database.
b) Unstructured information
1. Content, such as documents, images, web
contents (HTMLs), etc.; and
2. Downloaded files, such as Fixed, CSV, XML, etc.
18
Ability to store following information centrally;

a) Structured information
1. Operational database; and
2. Data warehouse/Multi-dimensional database.
b) Unstructured information
1. Content, such as documents, images, web contents
(HTMLs), etc.; and
2. Downloaded files, such as Fixed, CSV, XML, etc.
19
Ability to provide an easy setup, management and

administration.
Ability to provide advanced copy function enables high-speed
backup during operation.
COMPLY
21
Ability to provide disk backup using cost-effective disk drives

ensures fast recovery on any data problem.
COMPLY
22
Ability to provide non-stop operation design.
COMPLY
23
Shall provide the LDAP Directory Service or DB solution that

can meet the requirement of DCA.
COMPLY
20
000000332703875.xls, S11-AIDB
COMPLY
Our proposed MIDS has the ability to provide an

easy setup, management and administration with
MYSQL
Workbench.
Our
proposed
MIDS has the ability to provide
advanced copy function enables high-speed backup
during operation with MySQL Replication.
Our proposed MIDS has the ability to provide disk
backup using cost-effective disk drives ensures fast
recovery on any data problem.
Our proposed MIDS has the ability to provide nonstop operation design with MySQL Replication.
We will provide database solution.
000000Page 84 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 11:
NO.

COMPLIANCE MATRIX
24
The tenderer shall present the details on how to dedrive the

hard disk size required for the System.
25
Ability to allow maintenance operations to be performed

without disrupting database operations or availability to users.
The database must provide the capability, but not limited to
the following :1. Indexes can be added, rebuilt, or defragmented;
2. Tables can be relocated or defragmented. Tables can be
redefined, changing table types, adding, dropping or renaming
columns, and changing storage parameters without
interruption to end-users who are viewing or updating the
underlying data; and
3. Cloning of indexes, grants, constraints, and other
characteristics of the table.
Data Retention
Ability to provide data retention of historical data without

requiring the use of special interfaces or application changes.
000000332703875.xls, S11-AIDB
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Please refer to section 3.6 (Hardware & Network
Architecture) in Lampiran 12 for further detail.
COMPLY
Our proposed MIDS has the ability to allow

maintenance operations to be performed without
disrupting database operations or availability to
users. The database will provide the capability, but
not limited to the following :1. Indexes can be added, rebuilt, or defragmented;
2. Tables can be relocated or defragmented. Tables
can be redefined, changing table types, adding,
dropping or renaming columns, and changing
storage parameters without interruption to endusers who are viewing or updating the underlying
data; and
3. Cloning of indexes, grants, constraints, and other
characteristics of the table.
COMPLY
Ability to provide data retention of historical data

without requiring the use of special interfaces or
application changes.
000000Page 85 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 11:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Ability to ensure historical changes to data are
protected from any updates which will be controlled
by record's status.
Ability to ensure historical changes to data are protected from

any updates.
Ability to allow authorized users to view historical data.
COMPLY
Ability to allow authorized users to view historical

data.
Ability to provide storage efficiency mechanism as historical

data may reach in terabytes in size.
COMPLY
Ability to provide storage efficiency mechanism as

historical data may reach in terabytes in size.
Data Concurrency
Ability to provide an efficient concurrency model.
COMPLY
Ability to manage the concurrency model in delivering

accuracy and performance.
COMPLY
Ability to support multi-version read consistency.
COMPLY
Ability to provide consistency whereby readers do not block

writers and writers do not block readers.
COMPLY
Ability to support non-escalating row level locking.
COMPLY

efficient concurrency model.
Our proposed MIDS has the ability to manage the
concurrency model in delivering accuracy and
performance.
Our proposed MIDS has the ability to support multiversion read consistency.
The proposed solution will be developed with the
delicate coding techniques and programming
practice.
Our proposed MIDS has the ability to support nonescalating row level locking.
000000332703875.xls, S11-AIDB
000000Page 86 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 11:
NO.

COMPLIANCE MATRIX
Must not support dirty read.
Ability to have no deadlocks under load.
000000332703875.xls, S11-AIDB
COMPLIAN
CE
TENDERER'S RESPONSE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our proposed MIDS has the ability does not support
dirty read.
COMPLY
Our proposed MIDS has the ability to have no
deadlocks under load.
000000Page 87 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
BUSINESS INTELLIGENCE REQUIREMENTS (BI)
NO.

COMPLIANCE MATRIX
GENERAL
Main functions required for the Business Intelligence (BI) are as
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
TENDERER'S RESPONSE
We will provide these functions for B.I Requirements

module.
Reporting;
Reporting;
COMPLY
Analysis;
COMPLY
Analysis;
Dashboards;
COMPLY
Dashboards;
Data Integration; and
COMPLY
Data Integration; and
BI Platform.
COMPLY
BI Platform.
The following Dashboards are required:
COMPLY
DGCA Dashboards; and
COMPLY
DGCA Dashboards; and
Management Dashboards.
COMPLY
Management Dashboards.
COMPLY
10
Reporting for Online Statistics for the followings:
11
MRO Statistics;
COMPLY
MRO Statistics;
12
OTP Statistics;
COMPLY
OTP Statistics;
000000332703875.xls, S12-BI
000000Page 88 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
NO.
13
14

COMPLIANCE MATRIX
Flight Ops Statistics; and
Other Aviation-related Statistics.
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
TENDERER'S RESPONSE
Flight Ops Statistics; and
COMPLY
Other Aviation-related Statistics.
15

COMPLY
16

for each BI Components. The components illustrated in Division
3 only describe the brief components of the BI components.
Tenderers capabilities in understanding the BI components
covering the full breadth of the BI and its associated
components.
COMPLY
COMPLY

Industry.
17
000000332703875.xls, S12-BI
000000Page 89 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
COMPLY Our proposed MIDS has the ability to support total
18 Ability to support total and concurrent users that will meet DCA
business requirements and must permit future growth.
and concurrent users that will meet DCA business
requirements and must permit future growth.
19
Ability to provide various type of analyses, including but not

limited;
1. Group or categorise the data based on its similarity or
characteristics;
2. Compare the data across different time periods; and
3. Compare different data values.
COMPLY
20
Ability to incorporate a well designed graphical user interface

which performs effectively in any environment.
COMPLY
21
Ability to support secure web-enablement functions and

features.
Ability to use relational database compliant. Preference will be
given to the databases that do not require extensive time for
database administration.
COMPLY
22
000000332703875.xls, S12-BI
COMPLY
Our proposed MIDS has the ability to provide various

type of analyses, including but not limited;
1. Group or categorise the data based on its
similarity or characteristics;
2. Compare the data across different time periods;
and
3. Compare different data values.
Please refer to section 2.11.3 (Features &
Functions) in Lampiran 12 for further detail.
Our proposed MIDS has the ability to support secure
web-enablement functions and features.
Our proposed MIDS has the ability to use relational
database compliant. Preference will be given to the
databases that do not require extensive time for
database administration.
000000Page 90 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
23 Ability to prevent unauthorised access to the System by using
COMPLY
user credentials, allow the System administrator to define
which
applications
a
user
may
access,
provide
menu/application level security and specify inquire, add,
change and delete capabilities.
24
Ability to support easy-to-learn and easy-to-use concept: with

data search and browse capabilities, on-line help texts and
organized entry of related information.
COMPLY
25
Ability to interface (or provide data file

capabilities) with other electronic Systems.
import/export
COMPLY
26
Ability to model data using relational and multidimensional

database schema.
COMPLY
27
Ability to perform the standardisation and centralisation of

data from the Core System or other sources to the data
warehouse or from the data marts to the data warehouse all
within one application.
COMPLY
000000332703875.xls, S12-BI
Our proposed MIDS has the ability to support easyto-learn and easy-to-use concept: with data search
and browse capabilities, on-line help texts and
organized entry of related information.
Our proposed MIDS has the ability to interface (or
provide data file import/export capabilities) with
other electronic Systems.
Our proposed MIDS has the ability to model data
using relational and multidimensional database
schema with Microsoft SQL Server Analysis Service.
Our proposed MIDS has the ability to perform the
standardisation and centralisation of data from the
Core System or other sources to the data warehouse
or from the data marts to the data warehouse all
within one application with Microsoft SQL Server
Integration Service.
000000Page 91 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
28 Ability to join data from multiple sources, clean the data,
COMPLY
Our proposed MIDS has the ability to join data from
synthesise new data, synchronise two or more databases on
multiple sources, clean the data, synthesise new
mixed platforms and summarise detail data.
data, synchronise two or more databases on mixed
platforms and summarise detail data with Microsoft
SQL Server Integration Service.
29
Ability to handle consolidation of divergent data entry, data

processing, sophisticated matching and merging.
COMPLY
Our proposed MIDS has the ability to handle

consolidation of divergent data entry, data
processing, sophisticated matching and merging.
30
Ability to periodically query the database to determine if any

programs should be executed and automatically begins
executing those programs.
COMPLY
31
Ability to utilise programs that can easily invoke batch

command files that can launch external applications written in
other languages.
COMPLY
Our proposed MIDS has the ability to periodically

query the database to determine if any programs
should be executed and automatically begins
Our proposed MIDS has the ability to utilise
programs that can easily invoke batch command
files that can launch external applications written in
other languages.
Metadata
Ability to create a metadata dictionary based on DCAs

industry requirements.
000000332703875.xls, S12-BI
COMPLY
Our proposed MIDS has the ability to create a

metadata dictionary based on DCAs industry
requirements.
000000Page 92 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
2
Ability to provide a centralised data dictionary based on a
COMPLY
relational database structure that can be indexed, merged,
centralised data dictionary based on a relational
searched, joined, filtered etc.
database structure that can be indexed, merged,
searched, joined, filtered etc.
3
Ability to maintain various types of metadata in the dictionary
COMPLY
Our proposed MIDS has the ability to maintain
which are helpful to users of the data warehouse including,
various types of metadata in the dictionary which
partitions,
segments,
users,
tables,
indexes,
views,
are helpful to users of the data warehouse including,
materialised views, columns, index columns, various sources of
partitions, segments, users, tables, indexes, views,
warehouse data, information about how the data is
materialised views, columns, index columns, various
transformed, filtered and pre-processed during the extraction
sources of warehouse data, information about how
of detailed data, information about the schedule and history of
the data is transformed, filtered and pre-processed
load, summarisation, purge, and other administrative jobs,
during the extraction of detailed data, information
definition on units of measure, information on how
about the schedule and history of load,
summarisations are performed, the business rules/logic for the
summarisation, purge, and other administrative
ETL processes, versioning of data structures and definitions
jobs, definition on units of measure, information on
and job execution status.
how summarisations are performed, the business
rules/logic for the ETL processes, versioning of data
structures and definitions and job execution status.
4
Ability to provide metadata management including data

mapping and process flow that describes the inter-relationship
between various processes source tables, intermediate tables,
output tables and information on the entire process of data
management in the application.
000000332703875.xls, S12-BI
COMPLY
Ability to provide metadata management including

data mapping and process flow that describes the
inter-relationship between various processes source
tables, intermediate tables, output tables and
information on the entire process of data
management in the application.
000000Page 93 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
Data Integration and Automation
27
Ability to provide the best practices template in performing the

data integration.
Please desribe in details on the best
practices techniques used in data integration.
COMPLY
Ability to provide best data model on data warehouse to allow

a best performance ETL, operational System. Please desribe in
details on the best data model to be used for this purpose.
COMPLY
27
Ability to exploit database-specific features, such as bulk copy

processing to ensure best write performance.
COMPLY
28
Ability to use data loading tools to provide bi-directional

replication of data between heterogeneous databases. Please
specified the tool to be used.
COMPLY
000000332703875.xls, S12-BI
TENDERER'S RESPONSE

best practices template in performing the data
integration. Please refer to section 3.5.1
(Integration Framework) in Lampiran 12 for the
process detail in data integration.
Microsoft SQL Server 2008 will meet DCA most
demanding data-warehousing requirements. Benefit
from enterprise-class scale and performance, and
gain actionable business insights affordably with
integrated BI and ETL tools. Take advantage of
hardware choice, data warehouse reference
architectures, and support for near real-time data.
Our proposed MIDS has the ability to exploit
database-specific features, such as bulk copy
processing to ensure best write performance.
Our proposed MIDS has the ability to use data
loading tools to provide bi-directional replication of
data between heterogeneous databases with
MySQL Replication.
000000Page 94 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
29 Ability to provide complete error handling (control and
COMPLY
recovery) capabilities with an interactive debugger to help the
complete error handling (control and recovery)
developer quickly produce scripts for ETL (Extract, Transform,
capabilities with an interactive debugger to help the
Load).
developer quickly produce scripts for ETL (Extract,
Transform, Load) with Microsoft SQL Server.
30
Ability to store program variables in the database/ETL job,

which should allow separate script tasks to share or pass-on
information for ETL.
COMPLY
Ability to use open standard client / server calls via APIs

(Application Programming Interface) or SQL (Structured Query
Language) to read and write data on databases.
COMPLY
Ability to provide access to a range of vendor-independent

groupware, relational databases, and PC databases and flat
files.
COMPLY
Ability to provide secure peer to peer communication using

communication protocols such as TCP/IP to enable data access.
COMPLY
Ability to utilise ETL data in open standard XML formats for

interfacing with other applications.
COMPLY
000000332703875.xls, S12-BI
Our proposed MIDS has the ability to store program

variables in the database/ETL job, which should
allow separate script tasks to share or pass-on
information for ETL.
Our proposed MIDS has the ability to use open
standard client / server calls via APIs (Application
Programming Interface) or SQL (Structured Query
Language) to read and write data on databases.
to a range of vendor-independent groupware,
relational databases, and PC databases and flat
files.
Our proposed MIDS has the ability to provide secure
peer to peer communication using communication
protocols such as TCP/IP to enable data access.
Our proposed MIDS has the ability to utilise ETL data
in open standard XML formats for interfacing with
other applications.
000000Page 95 of 223
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PART 2:
DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
7
Ability to provide interfacing with connectors via open
COMPLY
standards such as Java Message Services (JMS), Remote
interfacing with connectors via open standards such
Method Invocation (RMI), Simple Object Access Protocol (SOAP)
as Java Message Services (JMS), Remote Method
and Web Services for application integration.
Invocation (RMI), Simple Object Access Protocol
(SOAP) and Web Services for application integration.
8
Ability to provide a test platform and interface for the

configuration of connections and extraction of data using a
local or remotely accessible graphical interface, to enable
developers to easily create the transactions with minimum or
no coding effort.
COMPLY
Ability to provide real time, batch, and triggered transactional

connectivity in synchronous and asynchronous modes to
backend System.
COMPLY
10
Ability to provide proper session control, connection pooling,

auditing, to ensure managed connectivity to backend Systems.
COMPLY
Ability to run as a multi-threaded multi-tasking processor and

perform the work in transferring data between Relational
Database Management System (RDBMS) using Open DataBase
Connectivity (ODBC) and/or Java Database Connectivity (JDBC).
COMPLY
11
000000332703875.xls, S12-BI
Our proposed MIDS has the ability to provide a test

platform and interface for the configuration of
connections and extraction of data using a local or
remotely accessible graphical interface, to enable
developers to easily create the transactions with
minimum or no coding effort.
Our proposed MIDS has the ability to provide real
time, batch, and triggered transactional connectivity
in synchronous and asynchronous modes to backend
System.
Our proposed MIDS has the ability to provide proper
session control, connection pooling, auditing, to
ensure managed connectivity to backend Systems.
Our proposed MIDS has the ability to run as a multithreaded multi-tasking processor and perform the
work in transferring data between Relational
Database Management System (RDBMS) using Open
DataBase Connectivity (ODBC) and/or Java Database
Connectivity (JDBC).
000000Page 96 of 223
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DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
12 Ability to provide a scheduling / request workflow execution to
COMPLY
define when tasks for data ETL should run automatically based
scheduling / request workflow execution to define
either on the time of the day or some external event which is
when tasks for data ETL should run automatically
governed by the dependency rules designed according to
based either on the time of the day or some
DCAs requirements.
external event which is governed by the
dependency rules designed according to DCAs
requirements
SQL Server
Integration
13 Ability to provide functions which are incorporated with various
COMPLY
Our
proposed with
MIDSMicrosoft
has the ability
to provide
Service. which are incorporated with various DCA
DCA business rules to validate and clean data including
functions
functions to deal with data cleansing, duplicate records,
business rules to validate and clean data including
missing parents and de-normalised data.
functions to deal with data cleansing, duplicate
records, missing parents and de-normalised data
with N-Tier's Business Login Tier components.
14
15
16
The proper audit log shall be provided to track the ETL job
executed.
COMPLY
The proper audit log will be provided to track the

ETL job executed.
The System shall alert to recipient on status and error of ETL

via e-mail.
Ability to automatically translate data types between
databases, eliminating the need for user intervention.
COMPLY
Ability to utilize a scheduler to automate data downloads and

eliminate the effort involved in nightly extract. Please specify
the scheduler to be used.
COMPLY
The System will alert to recipient on status and error

of ETL via e-mail.
Our proposed MIDS has the ability to automatically
translate data types between databases, eliminating
the need for user intervention.
Our proposed MIDS has the ability to utilize a
scheduler to automate data downloads and
eliminate the effort involved in nightly extract with
Microsoft SQL Server Integration Service and/or
Windows Service.
000000332703875.xls, S12-BI
COMPLY
000000Page 97 of 223
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SECTION 12:
NO.

COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
Flexibility
Ability to reduce development time by providing a complete

and flexible scripting language and a generic interface to
database-specific APIs.
COMPLY
Ability to provide a multitude of pre-defined & re-usable

transformation operations to reduce the labour and time
involved in transformation and loading.
COMPLY
Ability to use a programming language to provide the unique

logic necessary to modify the data.
COMPLY
Ability to use manual or automatic scheduling/request

workflow execution which allows automatic loading of data to
and from databases - even dissimilar ones, such as host
departmental, and groupware databases - on a scheduled or
event-driven basis.
COMPLY
Accessibility and Connectivity
000000332703875.xls, S12-BI
TENDERER'S RESPONSE
Our proposed MIDS has the ability to reduce

development time by providing a complete and
flexible scripting language and a generic interface to
database-specific APIs.
multitude of pre-defined & re-usable transformation
operations to reduce the labour and time involved in
transformation and loading.
Our proposed MIDS has the ability to use a
programming language to provide the unique logic
necessary to modify the data.
Our proposed MIDS has the ability to use manual or
automatic scheduling/request workflow execution
which allows automatic loading of data to and from
databases - even dissimilar ones, such as host
departmental, and groupware databases - on a
scheduled or event-driven basis.
000000Page 98 of 223
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DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
1
Ability to perform in an environment where the data server,
COMPLY
Our proposed MIDS has the ability to perform in an
application server and client hardware are physically
environment where the data server, application
distributed across different localities but connected either
server and client hardware are physically distributed
locally or via internet protocol.
across different localities but connected either
locally or via internet protocol.
4
Ability to stream data into database through multiple
COMPLY
Our proposed MIDS has the ability to stream data
transformations in parallel.
into database through multiple transformations in
parallel.
5
Ability to use the scripting language for all generic data access
COMPLY
Our proposed MIDS has the ability to use the
commands (like Connect, Load, Store, Disconnect, and Send)
scripting language for all generic data access
for all data communication.
commands (like Connect, Load, Store, Disconnect,
and Send) for all data communication.
F
1
Availability
Ability to periodically query the database to determine if any

programs should be executed and automatically begins
Scalability
000000332703875.xls, S12-BI
COMPLY
COMPLY

get back as quickly as possible.
Our proposed MIDS has the ability to periodically
query the database to determine if any programs
should be executed and automatically begins
000000Page 99 of 223
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DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
1
COMPLY
Our proposed MIDS has the ability to support of a
true multi-tier architecture, and distributed database
architecture.
2
Ability to handle at any one time, huge data and many users
COMPLY
Our proposed MIDS has the ability to handle at any
who concurrently access the data warehouse with less
one time, huge data and many users who
resource usage.
concurrently access the data warehouse with less
resource usage.
H Responsiveness
1
COMPLY
2
COMPLY
get back as quickly as possible.
I
Query & Analysis
1
The System shall allow users to query on large current and
COMPLY
historical data with ability to drill-down, drill-across, slice-anddice all the analysis result, and to drill-through to underlying
transactional details.
2
Ability to supports drag-and-drop and many other familiar

features that even non-IT literate users would find easy to use.
000000332703875.xls, S12-BI
COMPLY
Our proposed MIDS has the ability to supports dragand-drop and many other familiar features that even
non-IT literate users would find easy to use.
000000Page 100 of 223
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DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
3
The System shall enables easy creation of Measures and
COMPLY
The System will enables easy creation of Measures
Dimension.
and Dimension.
4
Ability to support computation for more complicated
COMPLY
calculation. Users can set up computation based on a value
computation for more complicated calculation. Users
returned by sum/ mean/ average/ variance/ std dev/ maximum/
can set up computation based on a value returned
minimum or other mathematical calculations, MS Excel like
by sum/ mean/ average/ variance/ std dev/
formula, calculating percentage change/ percentage growth, or
maximum/ minimum or other mathematical
even calling an external scripting for advance analysis.
calculations, MS Excel like formula, calculating
percentage change/ percentage growth, or even
calling an external scripting for advance analysis.
6
The System shall allow users to view measures different angles
COMPLY
The System will allow users to view measures
or dimensions. Analysis can be made on one or more
different angles or dimensions. Analysis can be
dimensions like category, date (by year, quarter, month, day,
made on one or more dimensions like category, date
or day of week), time (by hour, minutes or customized
(by year, quarter, month, day, or day of week), time
grouping of time), locations etc.
(by hour, minutes or customized grouping of time),
locations etc.
7
Ability to support typical multi-dimensional queries such as the
COMPLY
Our proposed MIDS has the ability to support typical
comparison of actual and expected measures by region for the
multi-dimensional queries such as the comparison of
previous years of interest.
actual and expected measures by region for the
previous years of interest.
8
The System shall able to store and share measures,
COMPLY
The System will able to store and share measures,
computations, statistical functions and formulas for a particular
computations, statistical functions and formulas for
analysis only.
a particular analysis only.
000000332703875.xls, S12-BI
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PART 2:
DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
12 Ability to support insight information on how the business
COMPLY
Our proposed MIDS has the ability to support insight
factors, performance and other measures change over a
information on how the business factors,
specific time intervals.
performance and other measures change over a
specific time intervals.
13 Ability to support Column Link and Union Report to combine
COMPLY
multiple reports into one report easily. Drill Report also enables
Column Link and Union Report to combine multiple
drill down into a different report.
reports into one report easily. Drill Report also
enables drill down into a different report.
14 Ability to support various chart type such as bar, gantt, line,
COMPLY
pie, area, curve, area-curve, step, cube, doughnut, scatter,
coordinate and various 2-D/3-D chart types as well as
Row/Column charting.
15
Ability to support various data types for the formatting or

conversion of currencies, number and various date formats.
COMPLY
Our proposed MIDS has the ability to support various

data types for the formatting or conversion of
currencies, number and various date formats.
16
Ability to support Export to PDF/MS Excel/HTML/SVG(XML) with

professional templates.
COMPLY
17
Ability to support Exception Highlighting using color, font,

alignment, and even images.
COMPLY
Our proposed MIDS has the ability to support Export

to PDF/MS Excel/HTML/SVG(XML) with professional
templates.
Exception Highlighting using color, font, alignment,
and even images.
000000332703875.xls, S12-BI
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PROJECT TITLE:
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DIVISION 4:
SECTION 12:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
18 Ability to support Ranking and Sorting, including Top n/Bottom
COMPLY
n records based on any measure/column and provide option of
Ranking and Sorting, including Top n/Bottom n
group remainder records into 'Others' category and
records based on any measure/column and provide
ascending/descending sorting are available for all columns.
option of group remainder records into 'Others'
category and ascending/descending sorting are
available
for all
columns.
19 Ability to support creation of dynamic Compound Members
COMPLY
Our proposed
MIDS
has the ability to support
(View) like [Aging Bracket] of [<30 Days], [<60 days] etc.
creation of dynamic Compound Members (View) like
based on todays date or any other dynamic parameter.
[Aging Bracket] of [<30 Days], [<60 days] etc.
based on todays date or any other dynamic
parameter.
21 Ability to support Easy Toggle between Charts and Grid.
COMPLY
22
Ability to support Dynamic Measures to facilitate queries like

[total collection this week], [# cases in the past 10 days].
COMPLY

Dynamic Measures to facilitate queries like [total
collection this week], [# cases in the past 10 days].
26
Ability to support Slice & Dice features, including drill down by

row, drill by column, and drill down component.
COMPLY

000000332703875.xls, S12-BI
000000Page 103 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
ENTERPRISE KNOWLEDGE PORTAL REQUIREMENTS (EKP)
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
A GENERAL
1
Enterprise Knowledge Portal shall comprise the following main

functionalities:
COMPLY
We will provide these functions for EKP module.
Portal;
COMPLY
Portal;
Single-Sign-On Access;
COMPLY
Single-Sign-On Access;
Web Content Management;
COMPLY
Web Content Management;
Enterprise Content Management;
COMPLY
Enterprise Content Management;
Personalization Module;
COMPLY
Personalization Module;
Collaboration;
COMPLY
Collaboration;
Knowledge Management; and
COMPLY
Knowledge Management; and
Document Records & Imaging Management.
COMPLY
Document Records & Imaging Management.
10
The EKP shall be the main medium for accessing MIDS and eDCA applications. The EKP shall be provided with security
features that conform to Government Security Standards as
defined by MAMPU.
000000332703875.xls, S13-EKP
COMPLY
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DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
11 The EKP must follows and meets the MGPWA 2012 criteria of
COMPLY
assessment and seven (7) areas monitored by MAMPU so that
DCA shall be able to adapt best practices and obtain the 5-star
Strategic Achievers Rating. (Refer LAMPIRAN 3.1 and 3.2)
12

COMPLY
13

for each EKP components. The components illustrated in
Division 3 only describe the brief components of the EKP
components. The Tenderer shall be deemed competent and
expert in the Aviation field to expand the said diagram and
demonstrate the Tenderers capabilities in understanding the
EKP components covering the full breadth of the EKP and its
COMPLY
000000332703875.xls, S13-EKP
000000Page 105 of 223
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DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
14 The Tenderer is deemed to have expertise and have previous
COMPLY
Industry.
15
Ability to provide users with a single point of access to a

variety of content, core services and applications as well as the
management of login ids.
COMPLY
16
Ability to keep a profile for each users that is a member of the

portal.
Ability to provide user profile an editable set of roles to a
project or portlet.
COMPLY
The proposed portal must provide a means for users to login.

All users must login to the portal to access the member
specific content.
COMPLY
17
18
000000332703875.xls, S13-EKP
COMPLY
Our proposed MIDS has the ability to provide users

with a single point of access to a variety of content,
core services and applications as well as the
management of login ids.
Our proposed MIDS has the ability to keep a profile
for each users that is a member of the portal.
Our proposed MIDS has the ability to provide user
profile an editable set of roles to a project or portlet.
000000Page 106 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
19 Ability to have the portal integrate with single sign on with the
COMPLY
Our proposed MIDS has the ability to have the portal
following :
integrate with single sign on with the following :
1. MIDS AVIATION VALUE CHAIN;
1. MIDS AVIATION VALUE CHAIN;
2. MIDS AIRCRAFT CERTIFICATION;
2. MIDS AIRCRAFT CERTIFICATION;
3. MIDS AVIATION LICENCE/PERMIT MANAGEMENT;
3. MIDS AVIATION LICENCE/PERMIT MANAGEMENT;
4. MIDS AVIATION CERTIFICATION;
4. MIDS AVIATION CERTIFICATION;
5. MIDS AVIATION AUDIT & INSPECTION;
5. MIDS AVIATION AUDIT & INSPECTION;
6. MIDS AVIATION APPROVAL;
6. MIDS AVIATION APPROVAL;
7. MIDS AVIATION E-PAYMENT;
7. MIDS AVIATION E-PAYMENT;
8. MIDS AIRLINE ON TIME PERFORMANC;E
8. MIDS AIRLINE ON TIME PERFORMANC;E
9. MIDS BUSINESS INTELLIGENCE;
9. MIDS BUSINESS INTELLIGENCE;
10. MIDS External Web Portal; and
10. MIDS External Web Portal; and
11. MIDS Internal Web Portal.
11. MIDS Internal Web Portal.
Please describe in details how would this integration and single
Please describe in details how would this integration
sign on will be implemented. (Tenderer must consult MAMPU
and single sign on will be implemented. (Tenderer
for proposed solution)
must consult MAMPU for proposed solution)
20
Ability to integrate to LDAP or DB for primary authentication.

The portal must allow the id and password to be encrypted
before authentication.
COMPLY
21
Ability to have control that will allow the users to only view or
access portlets/windows that have rights granted to them.
COMPLY
000000332703875.xls, S13-EKP
Our proposed MIDS has the ability to integrate to

LDAP or DB for primary authentication however in
our proposal we will use DB for primary
authentication.
000000Page 107 of 223
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DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
22 Ability to integrate and is accessible to DOSMs local network
COMPLY
Our proposed MIDS has the ability to integrate and
via a secure firewall.
is accessible to DOSMs local network via a secure
firewall.
23 Ability to allow users to view all available portlets in a separate
COMPLY
window . The users are then able to select / use whichever
ones the user wanted . The viewing of the portlets are
controlled by access rights.
24
Ability to allow access to these users:

1. DCA internal staff, operational and management;
2. Stakeholder; and
3. Public with login.
000000332703875.xls, S13-EKP
COMPLY
Our proposed MIDS has the ability to allow access to

these users:
1. DCA internal staff, operational and management;
2. Stakeholder; and
3. Public with login.
000000Page 108 of 223
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DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
25 Ability to access the following with the proper access control:
COMPLY
Our proposed MIDS has the ability to access the
1. Files ,i.e., published documents to be downloaded or
following with the proper access control:
uploaded. These documents are sometimes accessed by
1. Files ,i.e., published documents to be downloaded
external party c . Documents that have been authorized or
or uploaded. These documents are sometimes
verified will not be able to be overwritten once it is in the
accessed by external party c . Documents that have
server.
been authorized or verified will not be able to be
2. Knowledge bank where users are able to access published
overwritten once it is in the server.
reports, circulars, how-to instructions. Newly created files,ie,
2. Knowledge bank where users are able to access
excel, doc will be automatically detected and allowed to be
published reports, circulars, how-to instructions.
downloaded as well as shown on screen. Other files,ie, html
Newly created files,ie, excel, doc will be
files will be shown on the screen instead.
automatically detected and allowed to be
downloaded as well as shown on screen. Other
files,ie, html files will be shown on the screen
instead.
26
Ability to have minimal intervention required from IT User in

order to change password and linked applications to the portal.
The System should also have a password forwarding
mechanism for users whom had forgotten their password.
000000332703875.xls, S13-EKP
COMPLY
Our proposed MIDS has the ability to have minimal

intervention required from IT User in order to change
password and linked applications to the portal.
The System will also have a password forwarding
mechanism for users whom had forgotten their
password.
000000Page 109 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
27 Ability to have 'must have' portlets that all authorized users
COMPLY
Ability to have 'must have' portlets that all
must have. These portlets/Windows include:
authorized users must have. These
1. Notification
portlets/Windows include:
2. Task
1. Notification
The user shall not have the ability to remove these
2. Task
portlets/Windows.
The user shall not have the ability to remove these
portlets/Windows.
28 The Task list and notification list shall host all notification and
COMPLY
The Task list and notification list will host all
task from all the busness application modules in MIDS.
notification and task from all the busness
application modules in MIDS.
29
Ability to integrate the progress status of all tasks for each

user.
Each individual tasks by the users can be categorized to a
bigger group and the group's status can also be displayed to a
supervising officer.
COMPLY
Our proposed MIDS has the ability to integrate the

progress status of all tasks for each user.
Each individual tasks by the users can be
categorized to a bigger group and the group's status
can also be displayed to a supervising officer.
30
Ability to provide user registration online through the portal.
COMPLY

30
The portal shall provide an option for DOSM administrator to

manage their online users or visitors to its portal. Depending
on the portal objectives, DCA administrator shall have the
ability to choose to require portal users to register before
viewing the contents.
COMPLY
The portal will provide an option for DOSM

administrator to manage their online users or
visitors to its portal. Depending on the portal
objectives, DCA administrator will have the ability to
choose to require portal users to register before
viewing the contents.
000000332703875.xls, S13-EKP
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DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
31 DCA Administrator may have two groups, internal
COMPLY
DCA Administrator may have two groups, internal
administrator to manage users from Intranet Portal and
administrator to manage users from Intranet Portal
external administrator to manage external user.
and external administrator to manage external user.
32
Ability to provide function to handle forgotten user password

through the portal.
COMPLY
33
Content available on the portal will consists of static and

dynamic data. The portal shall be able to automatically
retrieve, add, delete and update the relevant data based on
the data stored in DOSM. Any update or changes to the
relevant data shall be reflected in the portal automatically with
or without portal administrator/user intervention depending on
the type of the information to be published.
COMPLY

function to handle forgotten user password through
the portal by ''Forget Password' button will be
available
on Login on
page.
Content available
the portal will consists of static
Ability to manage users, defining what a user can and cannot

do within the System. Users belonging to a specific group shall
be able to perform the functions defined for that group.
COMPLY
and dynamic data. The portal will be able to

automatically retrieve, add, delete and update the
relevant data based on the data stored in DOSM.
Any update or changes to the relevant data shall be
reflected in the portal automatically with or without
portal administrator/user intervention depending on
the type of the information to be published.
34
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COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
35 Ability to provide easy access to the landing page for
COMPLY
Our proposed MIDS has the ability to provide easy
modification by DCA IT to change greetings, important
access to the landing page for modification by DCA
messages, news, notices, up coming events, graphics, etc
IT to change greetings, important messages, news,
without intervention by the contractor.
notices, up coming events, graphics, etc without
intervention by the contractor.
36 The proposed DCA Portal shall provide interdependence to the
COMPLY
The proposed DCA Portal will provide
server and operating platforms.
interdependence to the server and operating
platforms.
37
The proposed Portal framework shall allow access from

common web browser, i.e. Internet Explorer, Mozilla.
COMPLY
The proposed Portal framework will allow access

from common web browser, i.e. Internet Explorer,
Mozilla.
38
The proposed Portal shall also include:

1. Integrated Content Management;
2. Online user Collaboration facilities (i.e. email, forum,
bulletins); and
3. Web Content Management.
COMPLY

Content Management
000000332703875.xls, S13-EKP
000000Page 112 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
1
Ability to provide a knowledge management platform and
COMPLY
functionalities for the community to share knowledge and
knowledge management platform and
information, accordingly shall improve efficiency and
functionalities for the community to share
effectiveness on work.
knowledge and information, accordingly shall
improve efficiency and effectiveness on work.
2
Abilities to customize the metedata of the content as per

requirements from DCA.
COMPLY
Our proposed MIDS has the ability to customize the

metedata of the content as per requirements from
DCA.
Abilities to organize the contents into various folders as per

requrirements from DCA.
COMPLY
Our proposed MIDS has the ability to organize the

contents into various folders as per requrirements
from DCA.
Ability to allow the author to compile the following information

that is to be published, but not limited to:
1. Type of information;
2. Description of information;
3. Related URL (if any);
4. Attachments (if any); and
5. Recipients.
COMPLY

author to compile the following information that is to
be published, but not limited to:
1. Type of information;
2. Description of information;
3. Related URL (if any);
4. Attachments (if any); and
5. Recipients.
000000332703875.xls, S13-EKP
000000Page 113 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
5
Ability to allow the author to submit the created information to
COMPLY
his supervisor for approval.
author to submit the created information to his
supervisor for approval.
The System should allow selected recipients to view the

contents of the published information.
COMPLY
The System will allow selected recipients to view the

contents of the published information.
Ability to notification to relevant person, who would then

review the information and approve/reject the information for
publication.
COMPLY
Ability to publish the approved information to related

recipients.
COMPLY
Our proposed MIDS has the ability to do notification

to relevant person, who would then review the
information and approve/reject the information for
publication.
Our proposed MIDS has the ability to publish the
approved information to related recipients.
Ability to notify the following persons:

1. Author that the information update has been approved; and
2. Recipients that new information has been published.
COMPLY
Forum
Our proposed MIDS has the ability to notify the

following persons:
1. Author that the information update has been
approved; and
2. Recipients that new information has been
published.
Ability to provide users in initiating and controlling the

participants in a forum.
COMPLY

000000332703875.xls, S13-EKP
000000Page 114 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
2
Access to internally created forums in which the authorized
COMPLY
Access to internally created forums in which the
users are able to create forum topics.
authorized users are able to create forum topics.
3
Ability to initiate the forum based on posted content in content

management or generic forum.
COMPLY
Ability to allow the paticipants to view and provide comment

on the forum created.
COMPLY
D
1
Related Link
Ability to provide facilities to maintain Related
information details as follows, but not limited to :
1. Title;
2. Link Description; and
3. Related URL.
Contact Us
Ability to provide facilities to maintain Contact Us information.
FAQ
000000332703875.xls, S13-EKP
Links
Our proposed MIDS has the ability to initiate the

forum based on posted content in content
management or generic forum.
paticipants to view and provide comment on the
forum created.
COMPLY

facilities to maintain Related Links information
details as follows, but not limited to :
1. Title;
2. Link Description; and
3. Related URL.
COMPLY

facilities to maintain Contact Us information.
000000Page 115 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
1
Ability to provide facilities to maintain FAQ functionalities,
COMPLY
including :
facilities to maintain FAQ functionalities, including :
1. Creation of FAQ;
1. Creation of FAQ;
2. Approve or Reject FAQ; and
2. Approve or Reject FAQ; and
3. Publish FAQ.
3. Publish FAQ.
2
Ability to provide facilities to publish FAQ to relevant recipients.
COMPLY

facilities to publish FAQ to relevant recipients.
Q&A
Ability to provide facilities for users to post questions that

related to DOSM environment.
COMPLY
Ability to notify the users once the answers has been

published.
COMPLY

facilities for users to post questions that related to
DOSM environment.
Our proposed MIDS has the ability to notify the users
once the answers has been published.
Ability to provide an option for user to share it Q&A with other

users.
COMPLY
000000332703875.xls, S13-EKP

option for user to share it Q&A with other users.
000000Page 116 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
4
Ability to provide option for user to attach relevant documents
COMPLY
Our proposed MIDS has the ability to provide option
that pertaining to the questions or answers.
for user to attach relevant documents that
pertaining to the questions or answers.
D
Web Content Management
During the implementation cycle, the tenderer shall provide

the web Contents/structure required by DCA to be published on
Web site.
Ability to publishing content to different types of service
provider.
COMPLY
Ability to provide simple and understandable way for user to

create content.
COMPLY
Our proposed MIDS has the ability to provide simple

and understandable way for user to create content.
Ability to maintain a consistent layout format for all web pages.
COMPLY
Our proposed MIDS has the ability to maintain a

consistent layout format for all web pages.
Ability to prevent the production content from interrupting by

draft pages.
COMPLY
Our proposed MIDS has the ability to prevent the

production content from interrupting by draft pages.
000000332703875.xls, S13-EKP
COMPLY
During the implementation cycle, we will provide the

web Contents/structure required by DCA to be
published on Web site.
Our proposed MIDS has the ability to publishing
content to different types of service provider.
000000Page 117 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
6
Ability to get approval from authorized officer for Web content
COMPLY
Our proposed MIDS has the ability to get approval
publishing.
from authorized officer for Web content publishing.
7
Ability to minimize the implementation time needed for page

creation.
COMPLY
Our proposed MIDS has the ability to minimize the

implementation time needed for page creation.
Ability to provide automatic tracking of updated content.
COMPLY

automatic tracking of updated content.
Ability to provide deploy pages or history completely or newly

change to different servers while tracking the changes.
COMPLY
Our proposed MIDS has the ability to provide deploy

pages or history completely or newly change to
different servers while tracking the changes.
10
Ability to provide flexible publishing period control for the web

content.
COMPLY
Our proposed MIDS has the ability to provide flexible

publishing period control for the web content.
11
Ability to provide simple way for user to create and manage

web content without having to expose the complexity of the
web development environment.
COMPLY
12
Ability to protects underlying object from modification while

content creation.
COMPLY
Our proposed MIDS has the ability to provide simple

way for user to create and manage web content
without having to expose the complexity of the web
development environment.
Our proposed MIDS has the ability to protects
underlying object from modification while content
creation.
000000332703875.xls, S13-EKP
000000Page 118 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 13:
COMPLIAN
CE
NO.
TENDERER'S RESPONSE
("COMPLY"
COMPLIANCE MATRIX
OR "NOT
COMPLY")
13 Ability to let user make content links correction instantly.
COMPLY
Our proposed MIDS has the ability to let user make
content links correction instantly.
14
Ability to provide control mechanism for changes in the

content approval process.
000000332703875.xls, S13-EKP
COMPLY
Our proposed MIDS has the ability to provide control

mechanism for changes in the content approval
process.
000000Page 119 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
MIDS SUPPORTING INFRASTRUCTURE REQUIREMENTS (INFRA)
PROPOSAL
IS PROVIDED,
IT SHALL
BE CONSIDERED AS NON-COMPLIANT/NOT
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
A
1
GENERAL
The MIDS Infrastructure shall be deemed provided by the
Tenderer to have the ability to comply to provide 3 seconds
response time Performance Measurement based on the
following
criteria: users for all applications with the following
300 Concurrent
exceptions
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Our propose MIDS infrastructure will be able to

response within 3 seconds response time which
based on the followings Performance Measurement:-
COMPLY
Minimum of 300 Concurrent users for all applications

with the following exceptions (Max can be up to 400450 Concurrent Users)
500 Concurrent users for Enterprise Knowledge Portal
COMPLY
Minimum of 500 user Concurrent users for Enterprise

Knowledge Portal (Max can be up to 550-650
concurrent users)
20 Concurrent users, 60 named users for Business

Intelligence (BI) applications
COMPLY
Minimum of 20 Concurrent users, 60 named users for

Business Intelligence (BI) Applications (Max can be
up to 80-100concurrent users)
COMPLY
We understood and comply to this clause as NO

additional cost to DCA.
COMPLY
Our MIDS Infrastructure support but not limited to

the followings:
Application Servers (Virtualization Servers)
6
7
The following MIDS Infrastructure specifications shall serve as

a minimum requirements and does NOT waive the
responsibility of the Tenderer to achieve the predefined
performance measurement as described above. Therefore, the
Tenderer is deemed expert and responsible to perform
appropriate system sizing to achieve the said performance
measurement criteria, failing which, the Tenderer shall be
responsible to increase the capacity of the Infrastructure at NO
additional cost to DCA until the defined performance level is
MIDS supporting infrastructure shall be but not limited to the
followings:
Application Servers (Virtualization Servers)
000000332703875.xls, S14-INFRA
COMPLY
000000Page 120 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
8
9
10
11
12
13
14
15
16
17
18
19
B
1
Database Server
BI Server
Knowledge Portal Server
Backup & Server Management Server
ETL Integration server
Tape Backup
Tablets
Notebooks
PCs
Printers
The Tenderer shall be responsible to identify the appropriate
hardware, software and its associated accessories to support
the MIDS applications as described elsewhere in the tender
document. The MIDS Infrastructure shall be provided to
support the performance specifications described in the tender
document.
System Environment
Ability to provide a complete system hardware suite of
operation management tools for enterprise environment and
offers policy-based lifecycle management from the business
process point of view. Compliant to ITIL (Information
Technology Infrastructure Library) concept/methodology.
000000332703875.xls, S14-INFRA
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Database Server
COMPLY
BI Server
COMPLY
Knowledge Portal Server
COMPLY
Backup & Server Management Server
COMPLY
ETL Integration server
COMPLY
Tape Backup
COMPLY
Tablets
COMPLY
Notebooks
COMPLY
PCs
COMPLY
Printers
COMPLY
We comply and understood to this clause which we
will be fully responsible.
COMPLY
WE have attached our Subject Matter Expert (SME) in

the Aviation industry Resume. Refer to Appendix:
Pasukan Projek
COMPLY
We will provide a complete system hardware suite of

operation management tools for enterprise
environment and offers policy-based lifecycle
management from the business process point of view
(SOP) which compliant to ITIL methodology.
000000Page 121 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
We will provide complete hardware and software
configuration which will support the following: 1)
Development environment and, 2)Testing in both
internal and simulated production environment (refer
to LAMPIRAN 13: Spesifikasi Teknikal
Perkakasan dan Perisian)
Our MIDS infrastructure environment are very robust
COMPLY
and based on ITIL building Blocks concept in order to
optimize services and move towards Dynamic
infrastucture
All of our propose hardware/servers very high
COMPLY
Ability to provide a complete hardware and software

configuration which will support the :
1. Development
2. Testing in both internal and simulated production
environment
Shall be based on ITIL building block to optimize services and

move towards Dynamic IT infrastructure.
Ability to support high-reliability (clustering, server

redundancy) and large scale environment.
Ability to self-diagnose, can detect failure within itself.
COMPLY
C
1
Production Environment
Ability to allow and provide secure connectivity between the
HQ, branches and external systems.
COMPLY
We will provide secure connectivity between the HQ,

branches and external systems via the DCA Firewall
system/VPN for DCA Internet and Intranet.
Ability to support data sharing arrangements between DCA,

Branch offices, OGAs and Industry.
COMPLY
We will set-up centralised environment within the

DCA Local Area Network(LAN)/Wide Area Network
(WAN) which enable for data sharing between DCA,
Branch Offices, OGAs and Industry.
Ability to allow and provide secure connectivity to 3rd party

vendors (both external and internal) or merchant bank for
credit card payment.
COMPLY
We will provide secure connectivity to 3rd party

vendors by doing integration with 3rd party payment
gateway
000000332703875.xls, S14-INFRA
reliability (clustering, server redundancy) and able to

support large scale environment (expendables or
uprgadeable)
All of our propose servers, storage, pc and etc able to
perform self-diagnose functions .
000000Page 122 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
We propose that the new MIDS system be placed in
its own network zones, MIDS DMZ and MIDS
INTERNAL. MIDS DMZ shall be for external users and
MIDS INTERNAL for internal users. The two zones
shall have separate security and trust levels
accordingly to ensure minimum security exposure to
the system.
COMPLY
The proposed MIDS network design is heirachical and
modular, and shall adopt DCA's enterprise-wide
network naming and addressing scheme.
Ability to provide minimum security exposure through

appropriate security zoning design and multi-tier-in-depth
perimeter defense solution with separate trust level for internal
& external (clients/partners/consultants) users.
Ability to provide hierarchical and modular network design with

appropriate use of enterprise-wide network naming and
addressing scheme.
Ability to provide scalable and repeatable network architecture

design for rapid deployment and expansion.
Ability to provide network protection from external access by
ensuring only authorized entities are allowed to access the
network.
COMPLY
Ability to provide 10/100/1000 Gbps based Ethernet at access

and distribution layer.
COMPLY
Ability to allow only internal access to the development

environment. Development servers should not be visible to
users.
D external
Production
Servers/Components
D-1 Technical Requirements
1
Ability to support RedHat Linux OS.
2
Ability to support 32 / 64 bit OS.
3
Ability to support OS Virtualization.
000000332703875.xls, S14-INFRA
COMPLY
Our proposed network architecture design is fully

scalable and repeatable for rapid deployment and
expansion.
Network protection shall be handled by existing
firewall which can be configured to ensure only
authorized entities are allowed to access the
network.
The
system shall be connected to the core switch for
hierarchical network distribution to distribution and
access layer via 10.100/1000 (Gigabit) Ethernet
COMPLY
Development environment shall be placed in MIDS

INTERNAL zone, which is only visible to internal
users.
COMPLY
COMPLY
COMPLY
Supports RedHat Linux OS

Supports 32/64 bit OS with VMware Virtualization
Supports OS Virtualization with VMware Virtualization
000000Page 123 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
VMware vSphere provides high availability feature
Vmware vSphere provides virtualization security
COMPLY
COMPLY
All our servers components can be upgradeable
configuration to accommodate more powerful
processor, memory and latest technologyes for
future upgrading and expansion such as IBM x3850
X5 is scalable to 8 sockets in 2 chassis cascading
with QPI cables (native) or EXA cables (MAX5)
4
5
6
Ability to provide high availability.

Ability to support virtualization security.
Ability to allow upgradeable configuration to accommodate
more powerful processor, memory and latest technologies for
future upgrading and expansion.
Ability to provide high reliability i.e. advance server cooling

system.
Ability to allow data mirroring from one hard drives to another.
COMPLY
Ability to provide support for hot-plug drives for online repair

and capacity expansion, without interrupting library
operations.
Ability to provide fibre channel connectivity to central storage.
Ability to ensure all servers must be rack able with necessary
cable, power.
COMPLY
9
10
11
000000332703875.xls, S14-INFRA
COMPLY
COMPLY
COMPLY
Hot swap Power supplies, fans, hard disk drives, and

solid-state-drives.
Integrated RAID-0, RAID-1 with ServeRAID M1015 in
dedicated PCIe slot.
Optional RAID-5, 6, 10, 50, 60
Supports up to Eight 2.5" hot-swap SAS or sixteen
1.8" solid-state drives (SSD).
2 x QLogic 8Gb FC Single-port HBA proposed for
All proposed servers are rack mountable and comes
with cable, power and standard accessories.
000000Page 124 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
12
Ability to provide memory protection and high availability

features, which include online spare memory and error
checking and correcting memory (ECC) capability, hot-plug
power and cooling, hot-plug hard drives, and controller with
battery-backed write cache.
13
Ability to provide Ipv6 capability (Compulsory: please provide

prinsipal's web link to brochures for all of tenderer's proposed
products
D-2 Minimum Specifications

D-2-1 Virtualization Server (3 Units)
Server must be rack mountable form factor
1
2
Minimum Intel Xeon 10-Core Processor
3
4
5
Minimum Intel Xeon E7-4850 Processor (2.0GHz, 24MB

cache, 130W)
Number of processor: Min 4 units
Upgradeable to 8 processor
000000332703875.xls, S14-INFRA
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
The following memory protection technologies are
supported:
ECC
ChipKill
Memory Mirroring
Memory Sparing
Redundant Bit Steering (MAX5, or servers with E7
processors only, x4 DIMMs only)
Hot swap Power supplies, fans, hard disk drives, and
solid-state-drives.
COMPLY
Two 1 Gb Ethernet ports Broadcom 5709C controller

supports IPv6.
http://www.broadcom.com/collateral/pb/5709C-PB02R.pdf
COMPLY
COMPLY
COMPLY
IBM x3850 X5
4U rack mountable
4 x Intel Xeon 10C Processor Model E7-4850 130W
2.00GHz/24MB
2.00GHz/24MB
2.00GHz/24MB
IBM x3850 X5 is scalable to 8 sockets in 2 chassis
cascading with QPI cables (native) or EXA cables
(MAX5)
COMPLY
COMPLY
COMPLY
000000Page 125 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Intel Xeon E7 CPU Core (Socket) Disable for Fault
Resilient Boot feature disables a failing core (or
socket) at boot time, allowing the system to power
on despite the core (socket) failure.
Support CPU failure recovery in SMP configurations, allowing a

failed processor to be forced offline, the server rebooted, an
alert generated, and operation continued with the working
processor
7
8
9
Industry Standard Intel 7500 Chipset

24MB (1 x 24MB) L3 cache
Minimum 256 GB Memory PC3L-8500 CL7 ECC DDR3 1066MHz
LP RDIMM
Bootable USB Memory Key for Vmware hypervisor software
Supports up to eight 2.5-inch hot-swap bays for flexible
installation of HDDs
Must installed with 10Gb CNA card
Must come with redundant power supply
must come with DVD-RW
Min 4U form factor, Max 8U form factor
COMPLY
COMPLY
COMPLY
Information LED panel, diagnostics LED panel, and component

LEDs for visual indications of system well-being
COMPLY
10
11
12
13
14
15
16
17
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
Predictive Failure Analysis on disk options, memory,
processors, VRMs, power supplies, and fans in conjunction with
Management Software can alert the system administrator of an
imminent component failure
000000332703875.xls, S14-INFRA
Industry Standard Intel 7500 Chipset

24MB (1 x 24MB) L3 cache
256 GB Memory PC3L-8500 CL7 ECC DDR3 1066MHz
LP RDIMM
IBM USB Memory Key for VMware ESXi 5.0 Update 1
Supports up to Eight 2.5" hot-swap SAS or sixteen
1.8" solid-state drives (SSD).
Emulex 10 GB Virtual Fabric Adapter with FCoE
2 x 1975W Power Supply
IBM UltraSlim Enhanced SATA Multi-Burner
IBM x3850 X5 is scalable to 8 sockets in 2
chassis(8U) cascading with QPI cables (native) or
EXA Light
cables
(MAX5)
IBM
Path
Diagnostic
Predictive Failure Analysis (PFA) is designed to allow
the eX5 servers to detect impending failure of
supported components (processors, memory, PCIe
slots, VRMs, power supplies,
fans, and hard disk drives) before actual failure, and
alert the administrator through IBM Systems Director.
000000Page 126 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
18
Standard IMM enabling diagnostic, reset, POST, and autorecovery functions from remote locations and monitoring of
temperature, voltage, and fan speed; alerts generated when
thresholds are exceeded without utilizing an I/O slot
19
20
21
Min 3-Years On-Site Warranty inclusive of Parts and Labour

24 x 7 support coverage period/ 4 hrs response time
Installed with Vmware Enterprise plus virtualization hypervisor
with 3 years 24x7 support
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
The server contains IBM Integrated Management
Module (IMM), which provides advanced serviceprocessor control, monitoring, and an alerting
function. If an environmental condition exceeds a
threshold or if a system component fails, the IMM
lights LEDs to help you diagnose the problem,
records the error in the event log, and alerts you to
the problem.
COMPLY
3-Years On-Site Warranty inclusive of Parts and
COMPLY
24 x 7 support coverage period/ 4 hrs response time
COMPLY
Relevant VMware vSphere Enterprise Plus 5.1
licenses for all 3 virtualization servers have been
proposed to serve as the virtual infrastructure
hypervisor. The proposed solution also includes 3
years of support & maintenance.(24x7x4 onsite)
COMPLY
Understood and Comply. We will get IBM/VMWARE
certified engineer or IBM/VMWARE certified partner
engineer to configured and installed our propose
server and virtualization software.Please refer to
resume at Appendix: Pasukan Projek
22
The proposed solution must be configured/installed by

principal's engineer (only principal's staff with company name
tag trusted to enter server room for installation or other
related task) unless endorsed by principal (please provide
endorsement letter from principal)
23
All proposed equivalent items shall be specified in detail in

terms of technical specifications, model and version number.
COMPLY
We understood and comply . Please refer to our

response on the technical requirement response and
our Technical Proposal at LAMPIRAN 13.
24
All other related software, material, components and cabling

which are required to ensure full integration of the item must
be provided.
COMPLY
We will provide all other All other related software,

material, components and cabling which are required
to ensure full integration of the item.
000000332703875.xls, S14-INFRA
000000Page 127 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
25
26
27
28
D-2-2
1
2
3
4
5
6
7
8
9
10
The tenderer must make sure all the integration workable and
successful
User, operations and technical instruction manual must be
included.
Training for at least 2 person at certified location, applicable to
proposed server & hypervisor (please include principal
endorsement for the proposed location, training module and
other related document.
All hardware above (please specify all proposed products web
Virtualization Management Server (1 unit)
Server must be rack mount form factor
Intel Xeon 8C E5-2665 115W 2.4GHz/1600MHz/20MB
Min 1 CPU
Min 2.4 GHz
20MB L3 Cache
Memory 32GB RAM
4 x 300GB 2.5in SFF HS 15K 6Gbps SAS HDD
Supports SAS or SATA SFF HS disks , allow mixing different
drives
Server must come with integrated RAID controller card with
support for RAID 0, 1, 10, 5 and 50
The server must come with a minimum of 8 (Eight) Gigabit
Ethernet ports
Two redundant power supply, hot-swap / rear access / auto
restart / auto-sensing
000000332703875.xls, S14-INFRA
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
We will ensure all the integration are workable and
successful
COMPLY
We will provide User, operations and technical
instructions manual. Please refer to LAMPIRAN 16.
COMPLY
We will provide 2 (two) technical person CERTIFIED
training for IBM servers/storage and VMWARE 5 ENT
at CERTIFIED training Centre by IBM and VMWARE.
Please refer to LAMPIRAN 15.
COMPLY
http://www.redbooks.ibm.com/abstracts/tips0817.html
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
IBM x3550 M4
1U rack mount
20MB L3 Cache
32GB RAM
4 x IBM 300GB 2.5in SFF HS 15K 6Gbps SAS HDD
COMPLY
ServeRAID M5110 support for RAID 0, 1, 10, 5 and 50
COMPLY
COMPLY
8 x 1Gb Ethernet ports

2 x 550W High Efficiency Platinum AC Power Supply
000000Page 128 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
11
Installed with virtualization hypervisor management software
with 3 years 24x7x4 onsite support with OS
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Relevant VMware vSphere Enterprise Plus 5.1
licenses for all 3 virtualization servers have been
proposed to serve as the virtual infrastructure
hypervisor. The proposed solution also includes 3
years of support & maintenance.(24x7x4 onsite)
COMPLY
Understood and Comply. We will get IBM/VMWARE
certified engineer or IBM/VMWARE certified partner
engineer to configured and installed our propose
server and virtualization software.Please refer to
resume at Appendix: Pasukan Projek
12

13

COMPLY

14

be provided.
COMPLY

15
successful
included.
COMPLY

successful
instructions manual. Please refer to LAMPIRAN 16:
Manual dan Dokumentasi
Training for at least 2 person at certified location. (please

include principal endorsement for the proposed location,
training module and other related document.
COMPLY
16
17
000000332703875.xls, S14-INFRA
COMPLY

training for IBM servers/storage and VMWARE 5 ENT
at CERTIFIED training Centre by IBM and VMWARE.
Please refer to LAMPIRAN 15: Latihan.
000000Page 129 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX

link)
D-2-8 STORAGE Dual Controller with 30TB Usable
1
Required capacity: 30TB usable (RAID-5)
CE
("COMPLY"
OR "NOT
COMPLY") http://www-03.ibm.com/systems/x/hardware/rack/x3550m4/index.html
COMPLY
18
1
COMPLY
IBM Storwize V7000

Proposed Storage comes with 30TB usable capacity
in RAID-5
Proposed Storage comes with dual controller, running
in active-active mode with automatic failover
Storage Controller: The Storage System shall have a dual

controller configuration running in an active-active mode with
automatic failover capabilities in case of one controller failure.
COMPLY
Controller Cache Requirements: The system should have 16 GB

cache across the two controllers (8 GB per controller) with an
ability to protect data on cache. Cache should be mirrored and
battery backed. Cache battery backup should be at least 48
hours. Else the controller should support cache de-staging to
disk. Should support scalability of cache to 32GB in future
without having to replace controllers
Raid Level Support: The Storage System should support Raid
Levels 0,1,5,6,10
Host Interface Support: The Storage System shall have min 4 x
8Gbps FC host ports & 4 x 1Gbps iSCSI Host ports. Should have
the capability to add 10Gbps iSCSI ports in future if required.
COMPLY
Proposed storage comes with 16 GB across two

controllers with cache mirrored and battery backed of
48 hours. Cache is scalable up to 32GB with
clustering of controllers
COMPLY
Proposed Storage supports RAID 0,1,5,6,10
COMPLY
Proposed Storage supports 8x 8 Gbps FC host ports &

4x 1 Gbps iSCSI Host Ports. 10 Gbps iSCSI is optional
for upgrade.
Drive Technology Support: The Storage System should have

support for SSD, SAS/FC 2.5'/3.5' Drives, 3.5' NL SAS/SATA
Drives. The storage system should have support for 6Gbps SAS
2.0 in case SAS drives are being offered
COMPLY
Proposed Storage supports SSD, 2.5' SAS Drives, 3.5'

NL SAS Drives and supports 6 Gbps SAS 2.0 Drives
4
5
000000332703875.xls, S14-INFRA
000000Page 130 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
7
8
9
10
11
12
Storage scalability: The storage system should be scalable to

greater than 100TB with the addition of storage enclosures
only.
Storage Functionality: The Storage System shall support
advanced virtualization capabilities of combining storage from
multiple RAID Groups into a single pool and provision volumes
from this pool. The Storage System shall have the ability to
expand and shrink LUNS/Volumes on the storage online
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Proposed Storage is able to scale up to 100TB
COMPLY
Proposed Storage supports virtualization, combining

storage from multiple RAID Groups into single pool
and have the ability to expand and shrink
LUNs/Volumes on storage online
The Storage System should have the capability to support Data

migration across Volumes in the internal storage pool
The storage shall have the ability to create logical volumes
without physical capacity being available (Thin Provisioned) or
in other words system should allow over-provisioning of the
capacity. The feature should be made available for the
maximum supported capacity
The Storage should have the capability to provide QoS for the
different LUNs configured in the system. The QoS parameters is
user configurable. It should be possible to set throughput
thresholds for each volume.
COMPLY
Proposed Storage supports data migration across

Volumes in the internal storage pool
Proposed storage supports thin-provisioning, to allow
over-provisioning with alert to monitor the predefined thresolds
COMPLY
Proposed Storage supports QoS for different LUNs

configured in the system
The Storage System shall have the Capability to support

creation of instantaneous or Point In Time Snapshot copies of
volumes. The snapshot feature should support incremental,
thin provisionined and also have the capability for the
snapshot targets to become restore points for a source volume
without breaking the snapshot relationship.
COMPLY
Proposed Storage supports Point-in-Time Snapshot

copies of volumes, which supports incremental, thin
provisioned and capability for the snapshot targets to
become restore points for a source volume without
breaking the snapshot relationship.
000000332703875.xls, S14-INFRA
COMPLY
000000Page 131 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
13
14
15
16
The Storage System shall have the capability to support

Storage Tiering to automatically manage Hot Spots in the
system. The feature should automatically detect and non
disruptively move individual volumes and sub-volumes
between Solid State and Spinning Drives (HDDs) to optimize
price/performance ratio between the SSDs & HDDs
The Storage System Should provide support for host
Any licenses for the above functionality should be included in
the BOM
Additional Advanced Software Features Supported: The Storage
System shall support Synchronous & Asynchronous Replication
for DR Strategy. The replication service can be implemented
using either FC or IP Protocol
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Proposed Storage supports Easy Tier, the Automated
Storage Tiering feature that manage Hot Spots in the
System, which moves data non-disruptively in subvolume level betweeb SSD and HDD
COMPLY
COMPLY
COMPLY
Proposed storage supports host multipathing drives

All licenses are included in the BOM for the current
components in the proposed solution
Proposed Storage supports Synchornous &
Asynchronous Replication for DR Strategy,
implemented using FC or IP Protocol
17
The Storage System should have the ability to virutalize &

create storage pools from external storage contollers, without
requiring any external appliance.
COMPLY
Proposed Storage has the ability to virtualize and

create storage pools from external storage
controllers
18
The Storage System should have the capability to support NonDisruptive Data migration across Volumes in the external
storage pool to assist in data migration.
COMPLY
Proposed Storage supports non-disruptive data

migration across volumes in external storage pool
19
Performance: The cache IOPs of the offered storage system

should be greater than 600000 IOPs
Management:Easy to use GUI based and web enabled
administration interface for configuration, storage
management.
Should offer real time performance monitoring tools giving
information on CPU utilization, volume throughput, I/O rate and
latency
COMPLY
Proposed Storage's cache IOPS is able to go up to

600000 IOPS
Proposed Storage comes with Easy-to-use GUI in web
enabled administration interface
Proposed Storage comes with real time performance
monitoring tools
20
21
000000332703875.xls, S14-INFRA
COMPLY
COMPLY
000000Page 132 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Proposed Storage is VAAI certified and plug-in
COMPLY
Proposed Storage supports the following OS: LINUX,
MS Windows, HP-UX, SUN Solaris, IBM-AIX, Vmware
22
23
Should be VAAI certified and a plug in for vCentre should be

OS Support: Support for industry-leading Operating System
platforms including: LINUX , Microsoft Windows, HP-UX, SUN
Solaris, IBM-AIX,Vmware
24
Built in Redundancy: The system shall support Fully Redundant

& Hot Swappable Fans & Power Supplies. There shall be
support for Non Disruptive Microcode Update & Non Disruptive
Parts Replacement
COMPLY
Proposed Storage supports Fully Redundant & Hot

Swappable Fans & Power Supplies, where it supports
non-disruptive microcode update & non-disruptive
parts replacement
25
Rack Mountable: The proposed system must be mounted on a

standard 19 inch rack
Support and Warranty:
i. 3-Years On-Site Warranty inclusive of Parts and Labour
ii. 24 x 7 support coverage period
COMPLY
Proposed Storage is able to be mounted into 19" rack
COMPLY

COMPLY
Proposed Storage comes with the following warranty:

i. 3-Years On-Site Warranty inclusive of Parts and
Labour
ii. 24 x 7 support
coverage
Understood
and Comply.
Weperiod
will get IBM certified
COMPLY


be provided.
COMPLY

26
27
28
29
000000332703875.xls, S14-INFRA
engineer or IBM certified partner engineer to

configured and installed our propose storage.Please
refer to resume at Appendix:Pasukan Projek
000000Page 133 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
30
31
32
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
successful
COMPLY
COMPLY
training for IBM servers/storage at CERTIFIED
training Centre by IBM . Please refer to LAMPIRAN
15.
http://www-03.ibm.com/systems/storage/disk/storwize_v7000/index.html
COMPLY
successful
included.

link)
D-2-3 SAN Switch
min 8 ports external auto-negotiated FC ports (2Dbps, 4 Gbps
1
or 8 Gbps)
2
min 8 ports external 10GB Converged Enhanced Ethernet Ports
33
2
COMPLY
COMPLY
3
4
min 8-Port Activation

Complete with accessories, cabling for data and power
COMPLY
COMPLY
3 Years Parts Labour:24 Hrs x 7 Days x 4 Hrs,On-Site Service
COMPLY
D-2-4 Tape Library (2U)

Tape Library must be rack mount form factor
1
2
The proposed tape drive must have the latest 2 x LTO Ultrium 5
tape drives with 8Gbps FC attachment
The proposed tape drive must have up to 140 MB/second
3
native data throughput.
000000332703875.xls, S14-INFRA
1
COMPLY
COMPLY
COMPLY
IBM SAN24B-4
Proposed switch comes with min 8 ports external
auto-negotiated FC Ports (2 Gbps, 4 Gbps & 8 Gbps)
Proposed switch can be hooked up and integrated
with FCOE Switch in future with FC connections
Proposed switch comes with 24 FC ports activated
Proposed switch comes with accessories, cabling for
data and power
Proposed switch comes with 3 Years Parts Labour:24
Hrs x 7 Days x 4 Hrs,On-Site Service
IBM TS3200 (LTO 5)
Proposed Tape Library is in rack-mountable form
Proposed Tape Library comes with 2x LTO Ultrium 5
Tape Drives with 8 Gbps FC attachment
Proposed LTO5 drives can support up to 140 MB/s
native data throughput
000000Page 134 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Proposed Tape Library supports 2x Full-Height or 4x
Half-Height Tape Drives and support up to 48
cartridges slots within 4 U rack space
It shall support up to 2 Full Height or 4 Half-Height tape drives

of type LTO and up to 48 cartridge slots within a compact 4U
rack space.
Supports multi-path architecture allowing library to be shared

among multiple heterogeneous servers using a variety of tape
management software solutions
COMPLY
Proposed Tape Library supports multi-path

architecture
Supports control failover and data path failover feature for

availability purposes
Use servo track with surface control guiding feature to
improved reliability and data integrity for backup and restore.
The proposed tape drive must incorporate the graceful
dynamic brake feature to gradually decelerate rather than
stopping abruptly in the event of a power failure, increasing
the
life ofthe
thecoexistence
media.
Support
of various generations of LTO tape
COMPLY
Proposed Tape Library supports control failover and

data path failover
Proposed Tape Library uses servo track with surface
control guiding feature
Proposed Tape Library supports graceful dynamic
brake feature for gradual deceleration
7
8
9
10
11
12
13
drives with different interfaces such as FC and SAS/SCSI within

the same
Must
havelibrary.
a LCD display on the front panel that supports
convenient local review of library status and provides control
over
local functions.
The proposed
tape drive must be able to support standard
Ultrium tape media of 1.5TB of uncompressed/ native data per
cartridge.
The
proposed tape drive must be compatible with existing
media, read/write LTO Ultrium 4 cartridge and read Ultrium 3
cartridge.
The vendor must configure a sufficient amount of data and
cleaning cartridges.
000000332703875.xls, S14-INFRA
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
Proposed Tape Library supports co-existence of

various generation LTO Tape Drives
Proposed Tape Library comes with a LCD display on
the front panel
Proposed Tape Library supports standard Ultrium
tape media of 1.5 TB uncompressed/native data per
cartridge LTO5 drives are compatible with existing
Proposed
media - read/write LTO4 cartridge and read only LTO3
cartridge
Proposed backup solution comes with 60pax of LTO5
tape media
000000Page 135 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
14
15
The proposed tape drive must be supported by a wide variety

of backup software available in the market today eg CA
Brightstor ArcServe, Symantec, Commvault, Bakbone, Tivoli,
Backup Recovery and Media Management for AS/400 (BRMS)
etc.
Connectivity: The proposed tape drive must support the
following operating system: AIX, OS/400, i5/OS, Windows, SUN
Solaris, HP-UX, RedHat and SUSE.
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Proposed tape drives are supported by variety of
backup software of: CA Brightstor ArcServe,
Symantec, Commvault, Bakbone, Tivoli, Backup
Recovery and Media Management for AS/400 (BRMS)
etc.
COMPLY
Proposed Tape Library supports OS of: AIX, OS/400,
i5/OS, Windows, SUN Solaris, HP-UX, RedHat and
SUSE.
16
Data Cartridge: At least 50 tape media.
COMPLY
17
18
Characteristics: 1.5TB Ultrium Tape Cartridges

Cartridge physical capacity: At least 1.5 TB (3.0TB GB with 2:1
compression)
ii. 24 x 7 support coverage period
COMPLY
COMPLY

COMPLY
19
20
21
000000332703875.xls, S14-INFRA
COMPLY
Proposed backup solution comes with 60pax of LTO5

tape media
Proposed tape media is 1.5 TB Ultrium Tape Cartridge
Proposed tape media is at least 1.5 TB (3 TB with 2:1
compresion)
Proposed Solution's Support and Warranty:
Labour
ii. 24
7 support
coverage
period [Razak]
We
willx get
CERTIFIED
IBM engineers
or IBM
CERTIFIED Partner Engineer to install.Please refer to
Appendix: Pasukan Projek
COMPLY

000000Page 136 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
22

be provided.
23
successful
included.
COMPLY

link)
D-2-5 Server Rack And Accessories
1
Rack Size:42U
2
Doors: Perforated Front & Rear Door
3
Display: 1U Minimum 17in Flat Panel Monitor Console Kit
4
Keyboard & Mouse: Keyboard with Integrated Pointing Device3m Cable - Black - USB - US English
5
Console Switch: 1x8 Console Switch
6
Console Cables: 8 x 3m Console Switch Cable (USB)
7
Power Distribution Units: Power Distribution Unit (Worldwide) Universal, UTG0247 Connector, each with 4.3m (14-Ft)
3PH/32A Power Cord
COMPLY
24
25
COMPLY
COMPLY
26
000000332703875.xls, S14-INFRA
1
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY

successful
training for IBM servers/storage at CERTIFIED
training Centre by IBM . Please refer to LAMPIRAN
15.
http://www03.ibm.com/systems/storage/tape/ts3200/index.html
IBM NETBAY S2 42U RACK
42U
Perforated Front & Rear Door
1U 17in Flat Panel Monitor Console Kit
eyboard with Integrated Pointing Device- 3m Cable Black - USB - US English
1x8 Console Switch
8 x 3m Console Switch Cable (USB)
4 x IBM DPI C13 Enterprise PDU with 4.3m,
32A/230V, Souriau UTG to IEC 309 P+N+G (non-US)
Line Cord
000000Page 137 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
8
9
10
11
12
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Additional PDU not required
Power Distribution Units: Additional PDU to support equipments

proposed (if required)
ii. 24 x 7 x 4 support coverage period
COMPLY

Labour
ii. 24 x 7 x 4 support coverage period

COMPLY
We will get CERTIFIED IBM engineers or IBM

CERTIFIED Partner Engineer to install.Please refer to
Appendix: Pasukan Projek
COMPLY


be provided.
COMPLY

COMPLY

successful
13
successful
14 User, operations and technical instruction manual must be
included.
15 All hardware above (please specify all proposed products web
D-2-6 Professional Services
1
Rack & Accessories Setup & Installation
000000332703875.xls, S14-INFRA
COMPLY
COMPLY
http://ibm.com/systems/x/hardware/options/
COMPLY

CERTIFIED Partner Engineer to install.
000000Page 138 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
Server Setup and installation
SAN Storage Implementation
Brocade FC switch Implementation
LTO autoloader Implementation
Virtualization hypervisor setup & implementation
Virtualization Security setup & implementation
Backup & Recovery software setup & implementation
E
Development/Testing/Training Servers
E-1 Development & Testing Server (Qty 1 Nos)
1
Intel Xeon E5-2640 (min 6C, min 2.50GHz, min 15 MB cahce)
2
8GB (1x8GB) 2Rx4 L DDR3-1333 R ECC
3
4
5
6
600GB 2.5" 10K 6Gbps SAS HDD

RAID Controller Support RAID 5/6 and SAS/SATA
QLogic 8Gb FC Single-port HBA
Single Port 1 Gigabits Ethernet adaptor
000000332703875.xls, S14-INFRA
CE
("COMPLY"
OR "NOT
COMPLY")
1 Lot
COMPLY
1 Lot
COMPLY
We will get CERTIFIED BROCADE engineers or
1 Lot
COMPLY
BROCADE CERTIFIED Partner Engineer to install.
1 Lot
COMPLY
WE will get VMWARE certified engineer or VMWARE
1 Lot
COMPLY
partner engineer to install
1 Lot
COMPLY
WE will get VMWARE certified engineer or VMWARE
partner engineer to install
1 Lot
COMPLY
WE will get COMVAULT certified engineer or
COMVAULT partner engineer to install
COMPLY
16
COMPLY
8
1
2
2
COMPLY
COMPLY
COMPLY
COMPLY
IBM x3550 M4
Intel Xeon 6C Processor Model E5-2640 95W
2.5GHz/1333MHz/15MB
8GB (1x8GB, 2Rx4, 1.35V) PC3L-10600 CL9 ECC
DDR3 1333MHz LP RDIMM
600GB 2.5in SFF 10K 6Gbps HS SAS HDD
ServeRAID M5110 with RAID 5/6 support
QLogic 8Gb FC Single-port HBA
Broadcom NetXtreme I Quad Port GbE Adapter
000000Page 139 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
7
Multi DVD Drive
E-2 Training Server (Qty 1 Nos.)
1
Intel Xeon E5-2640 (min 6C, min 2.50GHz, min 15MB cache)
1
1
8GB (1x8GB) 2Rx4 L DDR3-1333 R ECC
3
4
5
6
E
1
600GB 2.5" 10K 6Gbps SAS HDD

RAID Controller Support RAID 5/6 and SAS/SATA
Single Port 1 Gigabits Ethernet adaptor
Multi DVD Drive
Virtualization Security Software
To supply software that has the following modules:
Deep packet inspection
4
1
2
1
1
Intergrity Monitoring
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
IBM x3550 M4
COMPLY
Intel Xeon 6C Processor Model E5-2640 95W
2.5GHz/1333MHz/15MB
8GB (1x8GB, 2Rx4, 1.35V) PC3L-10600 CL9 ECC
COMPLY
DDR3 1333MHz LP RDIMM
COMPLY
600GB 2.5in SFF 10K 6Gbps HS SAS HDD
COMPLY
ServeRAID M5110 with RAID 5/6 support
COMPLY
Broadcom NetXtreme I Quad Port GbE Adapter
COMPLY
COMPLY
COMPLY
COMPLY
Trend Micro Deep Security 9 is proposed in this

The proposed solution will be able to perform deep
packet inspection by enforcing defined security
policies on the servers or virtual machines being
protected.
The
proposed solution will be able to monitor critical
operating system & application files (files,
directories, registry keys & values etc) to detect
malicious and unexpected changes
Log inspection
000000332703875.xls, S14-INFRA
COMPLY
The proposed solution will be able to collect and

analyse OS and application logs for security events.
Log inspection rules optimize the identification of
important security events buried in multiple log
entries
000000Page 140 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
The proposed solution will allow JPA the flexibility to
choose from either agentless or agent-based (if
required) security & protection
Agentless anti-virus
Firewall
F
1
Client Computing
Ability to provide web browser software supported by Windows.
Ability to support security capabilities for client identification

process.
G Backup and Recovery
G-1 Data Retention
1
Ability to provide single point/centralized solution to
consolidate all backup and recovery operations for all
platforms.
2
Ability to provide management, alerting, reporting and

troubleshooting capabilities.
000000332703875.xls, S14-INFRA
COMPLY
The proposed solution includes a bi-directional

stateful firewall which will decrease the attack
surface of virtual servers with fine-grained filtering,
security policies and location awareness for all IP
based protocols and frame types. It also prevents
denial of service attacks
COMPLY
Yes, Able to provide web browser software supported

by Windows
Yes, Able to support security capabilities for clinet
identification process.
COMPLY
COMPLY
COMPLY
COMMVAULT SIMPANA 9
The proposed CommVault Simpana solution supports
the backup & recovery of multiple
platforms/applications within a single common
technology engine (CTE) to provide consolidated data
management operations
The proposed CommVault Simpana solution will allow
the configuration of automatic alerts/reporting and
relevant logs & recommendations to assist
administrators in the administration & monitoring of
backup & recovery operations
000000Page 141 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
Ability to provide dependable online and offline data backup,

restore and recovery procedures.
Ability to supports broad range of tape library, tape drive and

SAN interconnect technologies.
Ability to provide high data protection and security.
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
CommVault Simpana provides the capability of
performing online or offline backups of
databases/applications through its application aware
& specific agents. With these agents in place, backup
and recovery processes are integrated with
database/application APIs and can be performed
online while the database/application is still running
without any interruption
COMPLY
CommVault Simpana provides a documented and
wide range of support for storage devices (i.e. tape
library, drives, storage, SAN) for backup and recovery
use
COMPLY
CommVault
Simpana comes with multiple security
features, such as but not limited to data encryption,
proprietary indexing & user management to ensure
that backup data are managed in a secure manner
Ability to support multi-tier architecture, flexibility, and

scalability to adapt to expansion of the infrastructure.
G-2 Archiving
1
Ability to provide high data transfer; 80MBps (native) and
160MBps (compressed).
000000332703875.xls, S14-INFRA
COMPLY
COMPLY
With CommVault Simpana, storage devices and

backup policies can created to provide a tiered data
management framework. This will allow backup data
to be managed as per business criticality &
requirements while providing the flexibility &
scalability for future needs
COMMVAULT SIMPANA 9
CommVault will be able to support a wide range of
storage devices, with the option of either using
software/hardware compression (or both) at the
devices' native or compressed throughputs
000000Page 142 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
CommVault' CommCell Console is a Java-based GUI
to perform management, administrative &
operational tasks of the CommVault environment.
The GUI is very user-friendly and can also be
accessed via the web remotely
CommVault will integrate with tape
COMPLY
autoloaders/libraries to remotely manage the
inventory/loading/unloading and R/W of tape media.
This will automate the end-to-end backup recovery
process, from initiation of backup jobs to media
management
COMPLY
CommVault is able to provide high realiability and
security for data that is backup/archive
COMPLY
CommVault is able to support a wide range of
storage connectivity & technologies, such as FC,
iSCSI, NAS and many others
Ability to support remote management utility and user friendly

operator panel.
Ability to provide online cartridge insertion and extraction.
Ability to provide high reliability and secured archiving.
Ability to support FC or SCSI host interface for all platforms.
Ability to integrate with major Backup Software.
COMPLY
Commvault able to be integrate with any major

Backup Software such as Netbackup, HP data
Protector, CA Backup and etc
Ability to support Redhat Linux OS.
COMPLY
CommVault is able to support a wide range of Linux

platforms, including RedHat Enterprise Linux
COMMVAULT SIMPANA 9
G-3 Recovery
000000332703875.xls, S14-INFRA
000000Page 143 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
Ability to provide recovery up to the transaction processed, in

the event of disaster. An automatic recovery process that is
easy to implement is to be provided should the system or the
hard disk crash.
Ability to allow full or spatial recovery of operating system,

application, and data in a specified time frame when required.
Ability to provide both disk based recovery and tape based

recovery.
G-4 Enterprise Backup Management Software

1
Ability to manage and automate the backup and recovery in
the SAN and VTL environment
2
Ability to support synthetic backup
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
With CommVault's database aware agents, both the
databases and transaction logs can be backed up
online to allow the database to be recovered to its
latest or specific point in time. Recovery can be
initiated from within the CommVault console and is
GUI based, eliminating the need for database
scripting while performing recovery
COMPLY
CommVault Simpana provides the flexibility to
perform granular recovery (i.e. to a single file/folder
or tablespace) without having to recover the entire
system/database. This will be able to greatly reduce
the amount of time required to perform specific data
recovery
COMPLY
With the proposed CommVault solution, data can be
recovered from either disk or tape. Both recovery
approaches are independent of each other and can
still function should there be any hardware failure to
either one of them
COMPLY
COMPLY
COMMVAULT SIMPANA 9
With a comprehensive schedule policy framework,
CommVault will be able to provide fully automated
backup & recovery operations within the SAN and/or
VTL
environment
CommVault
can perform synthetic full backups to
greatly reduce the time required for full backups to
be taken
000000332703875.xls, S14-INFRA
000000Page 144 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Backup data from multiple streams can be multiplex
through CommVault's Multiplexing feature to
optimize the usage of backup media
Ability to support multiplex backup
Ability to support ASCII or binary catalog format
COMPLY
Ability to support online backup catalog
COMPLY
Ability to support operation management
COMPLY
CommVault will be able to backup data in both ASCII

or binary formats
CommVault's database engine runs on an MS SQL
engine. This database will serve as the catalog and
index of the system and can be backed up for
recoveryuser
purposes
Various
capabilities and roles can be defined
within CommVault to allow granular management of
the CommVault system
Ability to provide report of tape volume, drive and library

viewing
COMPLY
CommVault allows the generation of various types of

reports, including reports to provide tape media
information, library & drive configuration & status
Ability to support easy error message identififcation,

categorization, and troubleshooting through integrated
troubleshooter
COMPLY
Ability to support cross platform administration of backups

environments in Linux, Windows, UNIX and NetWare using
single GUI interface
COMPLY
CommVault's Job Controller provides details of job

status and provides error message identification,
categorization and recommended troubleshooting
steps should there be a failure to a backup/recovery
job
The proposed CommVault CommCell Console allows
the management of backup & recovery across
multiple platforms/applications within a single
console to provide consolidated data management
operations
000000332703875.xls, S14-INFRA
000000Page 145 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
CommVault wil be able to perform
discovery/detection of tape devices and associate
them with backup policies with a single click
10
Ability to support automatic robotic/tape drive configuration
11
Ability to support broad tape device and shall support virtual

tape library management (disk-to-disk backup)
COMPLY
12
Ability to support Enterprise data protection that integrates

industry leading backup management and disk storage
COMPLY
13
Ability to manage backup data across tiers of storage
COMPLY
14
Ability to support broad platform including all major Unix, MS

Windows, Linux and Novell Netware
COMPLY
15
Ability to support leading network topologies Leverage

Storage Area Networks (SANs), Network Attached Storage
(NAS) and Gigabit Ethernet (GbE) for backup and recovery
COMPLY

network connectivity & technologies, such as FC,
iSCSI, NAS, GbE and many others
16
The tenderer shall ensure the proposed backup management

software will work with the proposed tape library, Viirtual Tape
Library and deployment architecture.
COMPLY
The proposed CommVault solution wil be able to

integrated and work with the proposed disk storage
& tape library for backup/recovery purposes
000000332703875.xls, S14-INFRA
CommVault Simpana provides a documented and

wide range of support for storage devices (i.e. VTL,
tape library, drives, storage, SAN) for backup and
recovery useprovides the functionality of an
CommVault
enterprise data protection which integrates with
leading systems and disk storage devices
With CommVault Simpana, storage devices and

backup policies can created to provide a tiered data
management framework. This will allow backup data
to be managed as per business criticality &
requirements while providing the flexibility &
scalability for future needs
CommVault provides a documented wide range of
support of different platforms, including UNIX, LINUX,
Windows, Novell and many more
000000Page 146 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
With the proposed capacity based license, JPA will be
able to deploy any amount and type of backup agent.
This includes database agents to perform online
backups of databases.
17
Ability to provide agent to backup online database. Please

specify on Appendix 2 Proposed Backup Type and License
18
Ability to perform both online/hot and offline/cold database

backups for MSSQL, VMWARE, MS Exchange and INFORMIX
COMPLY
CommVault will be able to integrate with and perform

online/offline backups of a wide range of database
applications, including but not limited to MS SQL,
VMware, Exchange,MySQL and Informix
19
Ability to support SAN topology deployment
COMPLY
20
Ability to provide shared storage and tape capabilities across

the SAN network.
COMPLY
21
Ability to support Two-stage backup from disk to VTL and from

VTL to Tape Library
COMPLY

storage technologies, such as FC, iSCSI, NAS and
many
otherswill be able to support the use of shared
CommVault
storage & tape devices across the SAN fabric to allow
failover/load balancing of backup & recovery
operations
With CommVault's Storage Policies, there is great
22
Ability to perform full, copy, incremental and differential

backup.
COMPLY
23
Ability to allow users to restore only what is needed down to

the individual mailbox or file level.
COMPLY
000000332703875.xls, S14-INFRA
flexibiltiy to define backup policies in alignment with

JPA's requirements. This includes the capability to
perform D2D2T backup (disk to disk to tape) or Disk
to VTL to Tape
With CommVault, multiple backups types are made
available when a backup is executed, such as Full,
Synthetic Full, Incremental, Differential and Auxiliary
Copy backup jobs
CommVault Simpana provides the flexibility to
perform granular recovery (i.e. to a single file/folder
or tablespace) without having to recover the entire
system/database.
000000Page 147 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
24
Ability to support the virtualization solution
H
1
Server Infrastructure Management

Ability to monitor the system and network nodes operating
status (servers and routers).
Ability to monitor the MIB (Threshold/Extend MIB).
2
3
Ability to display performance monitoring map, and details

node performance between nodes
Ability to monitor server's CPU, Memory, Disk I/O and Disk

Usage.
Ability to do inventory management for system and network

information.
H-1 Application
1
Ability to perform automatic application discovery on monitor
node.
000000332703875.xls, S14-INFRA
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
The proposed CommVault solution will be able to fully
integrate with the proposed VMware virtual
infrastructure to provide backup/recovery of virtual
machines. Further more, CommVault is a leading
data protection, backup & recovery solution for
VMware and its partnership is well documented
within the industry
MANAGEENGINE APPLICATION MANAGER
ManageEngine Applications Manager capable to
COMPLY
monitor IT infrastructure mentioned in the
requirement.
COMPLY
SNMP MIB can be monitored via custom device
template and threshold can be configured as well.
ManageEngine Applications Manager comes with a
COMPLY
customizable dashboard allowing the administrator
to have topology map and detail node performance
monitoring.
COMPLY
Features
come by default in ManageEngine
Applications Manager which able to monitor server's
CPU, Memory, Disk I/O and Disk Usage
COMPLY
ManageEngine ServiceDesk Plus comes with a

complete inventory module which can satisfy the
requirement mentioned.
COMPLY
ManageEngine Applications Manager can discover

and monitor applications for monitoring purpose
000000Page 148 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
Ability to report and notify administrator by a range of

methods, including emails, audios and poD-up messages.
H-2 Fault Management /Helpdesk System
1
Ability to manage the status of events and the method and
progress of their action.
H-3 Asset Management
1
Ability to manage Hardware inventory such as CPU type,
amount of onboard physical memory and disk capacity.
2
Ability to store user information such as asset management
number, adminstrator name, and the administrator contact
H-4 information.
Management Console
1
Ability to centrally monitor and operate networks and systems
from the integrated monitoring window
Ability to monitor and control resources via a web browser,
2
which allows the system administrator to take actions remotely
from
console.
I
NOTEBOOKS
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
All the mentioned monitoring notification methods
supported in ManageEngine Applications Manager
COMPLY
ManageEngine ServiceDesk Plus offers complete

incident/event management.
COMPLY
ManageEngine ServiceDesk Plus can provide the

mentioned information in it's Inventory Management
module
ManageEngine
ServiceDesk Plus can store the
mentioned informations.
COMPLY
COMPLY
COMPLY
ManageEngine Applications Manager offers central

dashboard view for monitoring purpose.
ManageEngine solution is a fully web based solution
and can be accessed using normal web browser.
ACER TRAVELMATE 8481
46
Genuine Windows 7 Home Basic
COMPLY
Genuine Windows 7 Home Basic
The Tenderer shall provide Pro Desktop with MDOP through

Large Account Reseller (LAR) appointed by MOF
Intel Core i5-2467M processor (3 MB L3 cache,1.60GHz
with Turbo Boost up to 2.30 GHz, DDR3 1333 MHz, 17 W),
supporting Intel 64 architecture, Intel Smart Cache
COMPLY
Intel HD Graphics 3000, supporting Microsoft DirectX

10.1
COMPLY
We will provide Pro Desktop with MDOP from

PRESTARIANG SYSTEMS SDN BHD which appointed
by
MOF.Core i5-2467M processor (3 MB L3
Intel
cache,1.60GHz with Turbo Boost up to 2.30 GHz,
DDR3 1333 MHz, 17 W), supporting Intel 64
architecture, Intel Smart Cache
Intel HD Graphics 3000, supporting Microsoft
DirectX 10.1
000000332703875.xls, S14-INFRA
COMPLY
000000Page 149 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Acer InviLink Nplify 802.11b/g/n Wi-Fi
CERTIFIED Supporting Acer SignalUp wireless
technology
COMPLY
14" HD 1366 x 768 resolution, Acer ComfyView LEDbacklit TFT LCD
COMPLY
500 GB with enhanced Acer DASP (Disk Anti-Shock
Protection)
COMPLY
4GB DDR3 RAM (4GB x 1 upgradeable to 4GBx2)
802.11b/g/n Wi-Fi CERTIFIED Supporting wireless technology
14" HD 1366 x 768 resolution, LED-backlit TFT LCD
500 GB with Disk Anti-Shock Protection
4GB DDR3 RAM (4GB x 1 upgradeable to 4GBx2)
Gigabit Ethernet, Wake-on-LAN ready
COMPLY
Gigabit Ethernet, Wake-on-LAN ready
10
Bluetooth 3.0+HS
COMPLY
Bluetooth 4.0+HS
11
Webcam with 1280 x 1024 resolution
COMPLY
Acer Crystal Eye webcam with 1280 x 720 resolution
12
Fingerprint biometrics reader
COMPLY
Acer Bio-Protection fingerprint reader
13
Multi-in-1 card reader (SD, MMC, MS, MS PRO, xD)
COMPLY
Multi-in-1 card reader (SD, MMC, MS, MS PRO, xD)
14
COMPLY
15
Minimum One USB 3.0 and two USB 2.0 ports & one eSATA /
USB 2.0 port
External display (VGA) port & HDMI port with HDCP Support
16
43.8 Wh 2960 mAh 4-cell Li-ion battery pack
COMPLY
One USB 3.0 and two USB 2.0 ports & one eSATA /
USB 2.0 port
External display (VGA) port & HDMI port with HDCP
Support
43.8 Wh 2960 mAh 4-cell Li-ion battery pack
17
Battery life: 6.5 hours (Actual battery life may vary, depending
on usage and configuration)
COMPLY
Battery life: 6.5 hours (Actual battery life may vary,

depending on usage and configuration)
18
328.7 (W) x 239.9 (D) x 18/22.3 (H) mm
COMPLY
328.7 (W) x 239.9 (D) x 18/22.3 (H) mm
19
Antivirus Software
COMPLY
Avast End Point Protection
20
1.5 kg with 4-cell battery pack
COMPLY
1.5 kg with 4-cell battery pack
000000332703875.xls, S14-INFRA
COMPLY
000000Page 150 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
21
3 Years Local on site parts and labour Warranty & 1-Year

International Warranty
22
Carrying Bag and security lock
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
3 Years Local on site parts and labour Warranty & 1Year International Warranty
COMPLY
Acer Designed Carrying Bag and KENSINGTON

NOTEBOOK LOCK
ACER Z2610G
PERSONAL COMPUTERS
Intel Core i5 2400S Processor (2.50GHz / 6MB Cache / 4

Cores / 4 Threads / Turbo)
COMPLY
Intel Core i5 2400S Processor (2.50GHz / 6MB

Cache / 4 Cores / 4 Threads / Turbo)
COMPLY
The Tenderer shall provide Pro Desktop with MDOP through

Large Account Reseller (LAR) appointed by MOF
Genuine Windows 7 Home Basic with 64 bit option
COMPLY
We will provide Pro Desktop with MDOP from

PRESTARIANG SYSTEMS SDN BHD which appointed
by
MOF. Windows 7 Home Basic with 64 bit option
Genuine
Intel H61 Express Chipset
COMPLY
Intel B75 Express Chipset
COMPLY
4GB DDR3 Memory (upgradable to 8GB) Support Dual Channel

Memory on 2 DIMMs
1TB SATA 3 7,200rpm Hard Drive 6GB/s
COMPLY
4GB DDR3 Memory (upgradable to 8GB) Support

Dual Channel Memory on 2 DIMMs
1TB SATA 3 7,200rpm Hard Drive 6GB/s
DVD Writer Drive
COMPLY
DVD SuperMultiplus Writer Drive
Multi-in-1 Card Reader
COMPLY
Multi-in-1 Card Reader
Intel Core i3/i5 integrated graphics solution, featuring:
COMPLY
Intel Core i3/i5 integrated graphics solution,

featuring the followings:
Intel HD Graphics support
10
Intel HD Graphics support
000000332703875.xls, S14-INFRA
90
COMPLY
000000Page 151 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
11
12
13
14
Intel Dynamic Video Memory Technology (Intel DVMT)

support
Microsoft DirectX 10 support
VGA out for second screen
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
COMPLY
COMPLY
Intel Dynamic Video Memory Technology (Intel

DVMT) support
Microsoft DirectX 10 support
VGA out for second screen
COMPLY
15
20.1" Wide HD LED, 1600 x 900 resolution, 16:9 aspect ratio,

5ms response
Embedded High-Definition Audio
COMPLY
20.1" Wide HD LED, 1600 x 900 resolution, 16:9

aspect ratio, 5ms response
Embedded High-Definition Audio
16
2 MP integrated high-sense webcam
COMPLY
2 MP integrated high-sense webcam
17
Integrated 802.11bgn Wireless
COMPLY
Integrated 802.11bgn Wireless
18
Integrated 10/100/1000Mbps Gigabit Ethernet
COMPLY
Integrated 10/100/1000Mbps Gigabit Ethernet
19
6 x USB 2.0 ports, 1 x Serial port, 2 x PS/2
COMPLY
6 x USB 2.0 ports, 1 x Serial port, 2 x PS/2
20
135 Watt Adapter, Energy Star 5.0
COMPLY
135 Watt Adapter, Energy Star 5.0
21
COMPLY
22
All in One Design, Minimum size of 500 (W) x 345 (H) x 62 (D)
mm
Security - Kensington lock slots, System Recovery
23
USB Keyboard & USB Optical Mouse
COMPLY
All in One Design, Minimum size of 500 (W) x 345 (H)

x 62 (D) mm
Security - Kensington lock slots, OneButton
Recovery, TPM
ACER USB Keyboard & USB Optical Mouse
24
Other Software:
COMPLY
000000332703875.xls, S14-INFRA
COMPLY
We will provide additional software as per

tender requirements.
000000Page 152 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
25
26
27
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Avast End Point Protection
Antivirus Software
OS recovery management tool
Optional Enterprise Desktop Management Software
COMPLY
Acer eRecovery Management - Easy OS recovery

solution
COMPLY
Bundle together with MDOP Microsoft Desktop

Optimization Package
Latest Adobe Reader Version
28
Adobe Reader
COMPLY
29
Automated disk backup tool
COMPLY
30
Security Management tool
COMPLY
Acer Backup Manager - 3 steps for easy automated

data backup
Acer Proshield
31
TPM Based Drive, File/Folder Encryption
COMPLY
TPM Based Drive, File/Folder Encryption
32
File Shredder - US Department of Defense (DoD) 5220.22-M

standard compliant data removal & sanitization
COMPLY
33
BIOS Settings, Import / Export for mass deployment
COMPLY
File Shredder - US Department of Defense (DoD)

5220.22-M standard compliant data removal &
sanitization
BIOS Settings, Import / Export for mass deployment
34
Single-sign-on manager
COMPLY
35
3 years On-site Warranty
COMPLY
PRINTERS
K-1 A4 MONOCHROME PRINTER
000000332703875.xls, S14-INFRA
Credential Manager for Single sign-on

3 years On-site Warranty (Parts and Labour)
46
000000Page 153 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
Type: A4 Monochrome Laser
2
3
4
5
Performance
Up to 35 ppm (Letter), 33 ppm (A4)
8.5 seconds
64 MB Flash ROM (includes 4 MB for additional fonts and
macros) / 320 MB
400 MHz
80,000-page maximum monthly duty
Print Quality: Up to 1200 x 1200 dpi effective output
Paper Handling: Duplex printing
Page Sizes: A4, A5, Letter, Legal, Executive, Folio, ISO B5, JIS
B5, 3 x 5; Envelopes - Monarch, No.9, No. 10, DL, C5, C6;
Cardstock; Custom size - 76 x 127 mm - 215.9 x 356 mm
6
7
8
9
10
11
12
13
14
15
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
FUJI XEROX PHASER 3435DN A4 MONOCHROME
LASER PRINTER
COMPLY
COMPLIED
COMPLY
Up to 35 ppm (Letter), 33 ppm (A4)
COMPLY
First-Page-Out-Time: As fast as 8.5 secs
64 MB Flash ROM (includes 4 MB for additional fonts
COMPLY
and macros) / 320 MB
COMPLY
400 Mhz Processor
COMPLY
COMPLY
Print Quality: Up to 1200 x 1200 dpi effective
COMPLY
Page Sizes: A4, A5, Letter, Legal, Executive, Folio, ISO
COMPLY
B5, JIS B5, 3 x 5; Envelopes - Monarch, No.9, No.
Capacity Standard/Max: Multipurpose Tray, 50 sheets, Tray 1,

250 sheets / Max: 550 sheets
Media Types: Tray 1 and Tray 2(optional): 6090gsm/Multipurpose Tray: Plain Paper 60-90gsm; Others 60163gsm, Duplex: 75 - 90gsm
COMPLY
Networking & Software

Parallel, USB 2.0, Ethernet 10/100Base-TX
Windows 2000/ XP (32/64 bit)/ Vista (32/64 bit)/Server
2003 (32/64 bit), Linux (Ubuntu, Red Hat 8-9, Fedora Cores
1-4, Mandrake 9.2-10.1, SuSE 8.2 - 9.2), Mac OS X 10.3-10.5
COMPLY
COMPLY
COMPLY
000000332703875.xls, S14-INFRA
COMPLY
10, DL, C5, C6; Cardstock; Custom size - 76 x 127 mm 215.9 x 356 mm
Capacity Standard/Max: Multipurpose Tray, 50

sheets, Tray 1, 250 sheets / Max: 550 sheets
Media Types: Tray 1 and Tray 2(optional): 6090gsm/Multipurpose Tray: Plain Paper 60-90gsm;
Others 60-163gsm, Duplex: 75 - 90gsm
COMPLIED
Parallel, USB 2.0, Ethernet 10/100Base-TX
Windows 2000/ XP (32/64 bit)/ Vista (32/64
bit)/Server 2003 (32/64 bit), Linux (Ubuntu, Red
Hat 8-9, Fedora Cores 1-4, Mandrake 9.2-10.1,
SuSE 8.2 - 9.2), Mac OS X 10.3-10.5
000000Page 154 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
16
17
18
PCL5, PCL6, PostScript 3

Optional Features:
Additional 2, 50-sheets FeederWatermark/ Booklet/ Poster/ NUp Printing/ Fit-to-Page/ Overlay, Reduce/ Enlarge, Toner Save
Mode
19
20
K-2
1
2
3
4
5
6
7
8
9
10
Printer Management Software

3 year onsite warranty
A4 COLOUR PRINTER
Type: A4 Colour Laser
Performance
Color/Mono: 23ppm
As fast as 15.5 seconds
256MB / 768 MB
400 MHz
Print Quality: 600 x 600dpi multi level
Page Sizes: Standard Feeder and Manual Feeder: A4 SEF, B5
SEF, A5 SEF, Letter SEF, Executive SEF, Folio SEF, Legal
SEF, Envelop#10 SEF, Monarch SEF, DL SEF, C5 SEF,
Custom size: (W76.2 - 215.9mm x L127 - 355.6mm)
11
Capacity Standard/Max:Multipurpose Tray, 50 sheets, Tray 1,

250 sheets / Max: 550 sheets
Media Types: Standard Feeder and Manual Feeder: 60 - 216gsm
12
000000332703875.xls, S14-INFRA
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
PCL5, PCL6, PostScript 3
COMPLY
COMPLIED
COMPLY
Additional 2, 50-sheets FeederWatermark/ Booklet/
Poster/ N-Up Printing/ Fit-to-Page/ Overlay, Reduce/
Enlarge, Toner Save Mode
COMPLY
COMPLY
3 Years Onsite Warranty (Parts and Labour)
30
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
A4 Colour Laser (Fuji Xerox DP CP305D)
COMPLY
Multipurpose Tray, 50 sheets, Tray 1, 250 sheets /

Max: 550 sheets
Standard Feeder and Manual Feeder: 60 - 216gsm
COMPLY
23ppm (color/monochrome)
Standard - 256 / Max - 768MB
400 MHz
600 x 600dpi multi level
Automatic Duplex Printing
Standard Feeder and Manual Feeder: A4 SEF, B5 SEF,
A5 SEF, Letter SEF, Executive SEF, Folio SEF, Legal
000000Page 155 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
13
14
15
Networking & Software

Ethernet (1000BASE-TX / 100BASE-TX / 10BASE-T) USB 2.0
Windows 2000 (Limited Support), Windows XP (32bit / 64bit),
Microsoft Windows Server 2003 (32bit / 64bit), Windows Vista
(32bit / 64bit), Windows 7 (32bit / 64bit), Windows Server 2008
R2 (64bit), Windows Server 2008 (32bit / 64bit), Mac OS X
(10.4 -10.6), RedHat Enterprose Linux ES v.4 & v.5, SUSE Linux
Enterprise 10
16
17
18
PCL6, PCL5, Adobe PostScript 3

Optional Features:
Automatoc 2-sided printing, Auditron function to control print
volume and color usage, optional 250-sheet feeded, Run Black
mode.
19
20
K-3
1
2
3
4
5
6
7
8
Printer Management Software

3 year onsite warranty
4 in 1 Printer
Print Technology-A4 Multifunction Color Laser
Print Speed-Color/Mono: 23 ppm
First Page Out-As fast as 15.5 seconds
Memory (Std/Max)-256MB / 768 MB
533 MHz
Maximun Duty Cycle-40,000-page maximum monthly duty
Print Quality-600 x 600dpi multi level
Duplex printing-Standard
000000332703875.xls, S14-INFRA
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Ethernet (1000BASE-TX / 100BASE-TX / 10BASE-T)
COMPLY
COMPLY
Windows 2000 (Limited Support), Windows XP
(32bit / 64bit), Microsoft Windows Server 2003
(32bit / 64bit), Windows Vista (32bit / 64bit),
Windows 7 (32bit / 64bit), Windows Server 2008 R2
(64bit), Windows Server 2008 (32bit / 64bit), Mac OS
X (10.4 -10.6), RedHat Enterprose Linux ES v.4 & v.5,
SUSE Linux Enterprise 10
COMPLY
COMPLY
COMPLY
Automatoc 2-sided printing, Auditron function to
control print volume and color usage, optional 250sheet feeded, Run Black mode.
COMPLY
COMPLY
CentreWare Internet Service

3 year on-site warranty
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
A4 Multifunction Colour Laser (Fuji Xerox DP

23ppm (color/monochrome)
Standard - 256 / Max - 768MB
533MHz
600 x 600dpi multi level
Automatic Duplex Printing
18
000000Page 156 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 14:
PROPOSAL
IS PROVIDED,
IT SHALL
COMPLY)
NO. FUNCTIONAL
& TECHNICAL
REQUIREMENTS
QTY. COMPLIAN
TENDERER'S RESPONSE
COMPLIANCE MATRIX
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Standard Feeder and Manual Feeder: A4 SEF, B5 SEF,
A5 SEF, Letter SEF, Executive SEF, Folio SEF, Legal
Page Sizes-A4 SEF, B5 SEF, A5 SEF, Letter SEF, Executive SEF,

Folio SEF, Legal SEF, Envelop#10 SEF, Monarch SEF, DL SEF,
C5 SEF, Custom size: (W76.2 - 215.9mm x L127 - 355.6mm)
10
Capacity (Std/Max)-Standard: Multipurpose Tray, 1 sheet, Tray

1, 250 sheets / Max: 501 shets
Media Types-Standard Feeder and Manual Feeder: 60 - 216gsm
Connectivity -Ethernet (1000BASE-TX / 100BASE-TX / 10BASE-T)
Printer Driver-Windows 2000 (Limited Support), Windows XP
(32bit / 64bit), Microsoft Windows Server 2003 (32bit / 64bit),
Windows Vista (32bit / 64bit), Windows 7 (32bit / 64bit),
Windows Server 2008 R2(64bit), Windows Server 2008 (32bit /
64bit), Mac OS X (10.4 -10.6), RedHat Enterprose Linux ES v.4
& v.5, SUSE Linux Enterprise 10
COMPLY
Print Language-PCL6, PCL5, Adobe PostScript 3

Features-Automatic 2-sided printing, Auditron function to
control print volume and color usage, Run Black mode.
COMPLY
COMPLY
11
12
13
14
15
000000332703875.xls, S14-INFRA
COMPLY
COMPLY
COMPLY
Multipurpose Tray, 50 sheets, Tray 1, 250 sheets /

Max: 550 sheets
Standard Feeder and Manual Feeder: 60 - 216gsm
Ethernet (1000BASE-TX / 100BASE-TX / 10BASE-T)
Windows 2000 (Limited Support), Windows XP
(32bit / 64bit), Microsoft Windows Server 2003
(32bit / 64bit), Windows Vista (32bit / 64bit),
Windows 7 (32bit / 64bit), Windows Server 2008 R2
(64bit), Windows Server 2008 (32bit / 64bit), Mac OS
X (10.4 -10.6), RedHat Enterprose Linux ES v.4 & v.5,
SUSE Linux Enterprise 10
Automatoc 2-sided printing, Auditron function to
control print volume and color usage, optional 250sheet feeded, Run Black mode.
000000Page 157 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
IMPLEMENTATION REQUIREMENTS (IMP)
NO. FUNCTIONAL & TECHNICAL REQUIREMENTS
COMPLIANCE MATRIX
Project Management Methodology
The Tenderer shall be responsible for providing project

management services and this shall include, but is not limited
to :i. Day-to-day planning, control and management of the
Project;
ii. Issue management;
iii. Risk management;
iv. Quality Management;
v. Deliverable review and acceptance management;
vi. Change control;
vii. Action, decision, review and escalation management;
viii. Resource management;
ix. Communication and collaboration;
x. Stakeholder management;
xi. Contract and inventory management;
xii. Management of meeting;
xiii. Reporting; and
xiv. Document management.
000000332703875.xls, S15-IMP
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
TENDERER'S RESPONSE
We will provide project management services and

include the following, but not limited to:i. Day-to-day planning, control and
management of the Project;
ii. Issue management;
iii. Risk management;
iv. Quality Management;
v. Deliverable review and acceptance
management;
vi. Change control;
vii. Action, decision, review and escalation
management;
viii. Resource management;
ix. Communication and collaboration;
x. Stakeholder management;
xi. Contract and inventory management;
xii. Management of meeting;
xiii. Reporting; and
xiv. Document management.
000000Page 158 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Tenderer shall use a proven project management

methodology to implement the project. The methodology must
be a proven methodology and one suited to manage the
Project as described in the RFP.
COMPLY
We will be using PROJECT LIFE-CYCLE approach as

our project management methodology to implement
this project. Please refer to Appendix Project
Management section 1.3
In the RFP response the Tenderer shall describe in detail the

project management methodology and tools that will be used
in the Project. The following must be described :
COMPLY
i.Change Control Process
COMPLY
We will be using PROJECT LIFE-CYCLE approach as

our project management methodology to implement
this project. Please refer to Appendix Project
Management section 1.3 which covered the
followings process:i.Change Control Process
ii.Risk Management Process
COMPLY
ii.Risk Management Process
iii.Issue Management Process
COMPLY
iii.Issue Management Process
iv. Configuration Management Process
COMPLY
iv. Configuration Management Process
v. Project Reporting
COMPLY
v. Project Reporting
vi. Quality Assurance
COMPLY
vi. Quality Assurance
vii. Acceptance Process
COMPLY
vii. Acceptance Process
10
000000332703875.xls, S15-IMP
000000Page 159 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Project Management Plan shall minimally, include the but

not limited to the following plans :
i. Software Development Plan;
ii. Testing Plan;
iii. Implementation Plan;
iv. Project Quality Plan;
v. Configuration Management Plan;
vi. Risks Management Plan;
vii. Training Plan; and
viii. Post-implementation Support.
COMPLY
Our project management plan covered the following,

but not limited to the following plans:-
12
The Project Management Plan (PMP) which would be used to

guide and control the project must be submitted by the
Tenderer not latter then two weeks after the issuance of the
LOA.
COMPLY
WE will submit our Project Management Plan (PMP)

as a guide, monitoring and control the projects not
later then 2 (two) weeks after issuance of LOA from
DCA.
13
The Tenderer must present the Project Management Plan

during the project Kick-off Review.
COMPLY
WE will submit the Project Management Plan 5 days

before the Project Kick-off Review.
11
000000332703875.xls, S15-IMP
i. Software Development Plan;

ii. Testing Plan;
iii. Implementation Plan;
iv. Project Quality Plan;
v. Configuration Management Plan;
vi. Risks Management Plan;
vii. Training Plan; and
viii. Post-implementation Support.
000000Page 160 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
14
In the RFP response, the Tenderer is to provide both the table

of contents of the PMP as well as an overview of the proposed
contents of the Project Management Plan.
COMPLY
WE understood and comply. Please refer to Appendix

Project Management
15
In the RFP response, the Tenderer is to provide a sample of the

PMP submitted for one of the projects described in the
Tenderer's reference site.
COMPLY

Project Management
16
The Tenderer shall establish the project management

governance, standards, guidelines, procedures and templates
for the implementation of the entire Project.
COMPLY
Our Project Management Plan (PMP) using standard

project management governance,guidelines,
procedures and templates for the implementation of
the entire project.
17
The Tenderer is responsible to ensure that the project is

executed in compliance with the established standards,
guidelines and procedures.
COMPLY
We will ensure that our project team is executed in

compliance with the standards, guidelines and
procedures.
000000332703875.xls, S15-IMP
000000Page 161 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
18
The Tenderer shall be required to produce project status report

on a fortnightly basis over the entire duration of the Project.
During critical periods of the Project, Tenderer may be required
to prepare weekly or daily status reports for an undefined
period of time.
COMPLY
We will produce project status report on a fornightly

basis over the entire duration of the Project. During
critical periods of the project, we will prepare weekly
or daily status reports for an undefined period of
time based on DCA user request.
19
The Tenderer shall conduct end-of-stage evaluation reviews to

evaluate the progress of the project.
COMPLY
We will conduct end-of stage evaluation reviews

with DCA Project Team to evaluate the progress of
the project.
20
The Tenderer must have appropriate project personnel in

attendance at all meetings.
COMPLY
Our dedicated Project Manager (PM) and Project

Secretary will be attending all project meetings.
21
The Tenderer must assist DCA to prepare the necessary reports

for the DCA's IT Governance review.
COMPLY
We will assist DCA to prepare the necessary reports

for the DCA's IT governance review.
000000332703875.xls, S15-IMP
000000Page 162 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
22
The Tenderer shall act as the prime contractor who is

responsible for overseeing and working with other vendor(s)
(contracted by the Tenderer and DCA) to fulfil the services as
required for the implementation of the entire project.
COMPLY
Our Dedicated project manager and project team

will be responsible to overseeing and working with
other vendors to fulfil the services as required for
the implementation of the entire project.
23
The Tenderer shall provide a project secretariat to record

minutes of all project meetings including discussions with
users. Such minutes should be submitted to DCA on the next
working day.
COMPLY
We will appoint dedicated Project Secretary to record

minutes of all project meetings including discussions
with users. We will submit all minutes meeting on
the next working day.
24
Action Items will be recorded and assigned during the review.

The Tenderer shall resolve Action Items assigned the Tenderer
in the period defined by DCA. The Tenderer shall also track the
Action Items assigned to DCA and follow up with DCA to ensure
that the Action Items are resolved by DCA in the period
defined.
COMPLY
We understood and comply. WE will record and

review all actions items during project meeting and
resolve in the period defines by DCA. We also will
track and follow-up closely to ensure that all the
actions items are resolved by DCA in the period
defined.
000000332703875.xls, S15-IMP
000000Page 163 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
WE understood and comply. We using PROJECT LIFECYCLE METHODOLOGY . Please refer to Apeandix
Project Management at section 1.3 our project
management methodology.
25
The tenderer shall elloborate in details what Project

Management Methodology is used in the project
implementation cycle.
Project Team Structure
The Tenderer shall propose a project team structure which will

plan, execute, manage and support the implementation over
the entire duration of the Project.
COMPLY
WE understood and comply. Please refer to

Appendix Pasukan Projek for our complete
project team structure
Tenderer shall define the roles and responsibilities of each of

the teams members of the proposed project team.
COMPLY
The Tenderer is also to propose the DCA project team structure

that is to be setup by DCA to execute, manage and support the
implementation over the entire duration of the Project.
COMPLY

project team structure with roles and
WE
understood and comply. Please refer to
responsible.
project team structure and suggested DCA
project team.
000000332703875.xls, S15-IMP
000000Page 164 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Tenderer is to explain how both the Tenderer and DCA

project team shall work together to plan, execute, manage and
support the implementation over the entire duration of the
Project.
COMPLY

Appendix Project Management Section 1.5.4.
The Tenderers project team shall report directly to the DCAs

Project Management Office over the entire duration of the
project.
COMPLY
Our Project Team will report directly to DCA's project

mangement office over the entire duration of the
project
In the RFP response, the Tenderer must describe how the

Tenderer intends to structure the project team. The Tenderer
must provide :-
COMPLY

Pasukan Projek .
i. Project Organisation Chart
COMPLY
i. Project Organisation Chart
ii. Description of the teams, roles and responsibility
COMPLY
ii. Description of the teams, roles and

responsibility
000000332703875.xls, S15-IMP
000000Page 165 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The project team structure must be a consolidated structure

indicating how the Tenderer and DCA project team would be
organised and inter-related.
COMPLY

Appendix Project Management .
The Tenderer must have the appropriate management,

technical and business personnel in the project team.
COMPLY
Our project team members have over 3 years

experience in every fields . Please refer to Appendix
Pasukan Projek for our Project team resume.
10
The Tenderer is required to provide sufficient personnel for the

development of the system. They must be highly skilled and
experience in the latest development tools proposed, BI,
Content Management, s/w, database, Web application and
system integration, hardware.
COMPLY
We have about fifteen (15) dedicated project team

for the entire projects which very experience and
highly motivated and skilled in development
projects, BI, Content management, database, web
application, Hardware and integration
11
The project team required to execute the requirements study

activities must be formed at least 2 weeks after to the official
project kick-off.
COMPLY
We will perform requirement study activities in 2

weeks time after the official project kick-off.
000000332703875.xls, S15-IMP
000000Page 166 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
12
TENDERER'S RESPONSE
The Tenderer project team structure is to include, but not

limited to the following roles
COMPLY
Our project team structure includes the followings,

but not limited to the following:-
i. Project Manager
COMPLY
i. Project Manager
ii. Techncial/Solution Architect
COMPLY
ii. Techncial/Solution Architect
iii. Business Analyst
COMPLY
iii. Business Analyst
iv.
Developer
COMPLY
iv.
Developer
v.
Tester
COMPLY
v.
Tester
Technical Specialist (Network, Database, Security etc.)
COMPLY
In the RFP response, the Tenderer must provide the resumes,

detailing project role, years of experience, detailed work
experience, technical expertise and education
background/professional qualification for the following key
project personnel :-
COMPLY
vi.
Technical Specialist (Network, Database,
Security etc.)
Pasukan Projek which we include resumes, detailing
project role, years of experience, detailed work
experience, technical expertise and education
background/professional qualification for the
following key personnel:-
i. Project Manager;
COMPLY
vi.
13
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
000000332703875.xls, S15-IMP
i. Project Manager;
000000Page 167 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
ii.
14
TENDERER'S RESPONSE
COMPLY
ii.
iii. Quality Manager;
COMPLY
iii. Quality Manager;
iv.
COMPLY
iv.
v. Database Architect;
COMPLY
v. Database Architect;
vi. Lead Business Analyst;
COMPLY
vi. Lead Business Analyst;
vii. Aviation Framework Analyst;
COMPLY
vii. Aviation Framework Analyst;
viii.
Business Intelligence Analyst;
COMPLY
viii.
Business Intelligence Analyst;
ix.
Development Team Leader ;
COMPLY
ix.
Development Team Leader ;
COMPLY
x.
xi. Test Team Leader.
COMPLY
xi. Test Team Leader.
The Tenderer must assign an overall or lead Project Manager

full time to the project for the duration of the project
implementation.
COMPLY
Our Project Managerr will be full time to lead,

monitor and implement this entire project.
x.
Development Manager;
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
Lead Solution Architect;
Senior Developer; and
000000332703875.xls, S15-IMP
Development Manager;
Lead Solution Architect;
Senior Developer; and
000000Page 168 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
15
The Lead Project Manager must be assigned and attached to

the project no later then one (1) weeks after the receipt of the
LOA.
COMPLY
We understood and comply. We wil forward our FULL

TIME project manager to DCA in one (1) weeks upon
LOA.
16
The Lead Project Manager shall not take on any additional roles
in the project and shall be located on-site.
COMPLY
Our Project Manager will only concentrated on his

role as Project Manager and will be station on-site.
17
The Tenderer must assign a Project Manager who would

manage the design and development of the System full time to
the project for the duration of the project implementation.
COMPLY
Our Project Manager will be Full Time to manage the

design and development of the entire project
18
The Development Project Manager must be assigned and

attached to the project before the commencement of the
Design activity.
COMPLY
Our Development Manager will be assign and

attached to this project before the commencement
of the design activity.
19
The Tenderer must assign an overall or lead Solution Architect

who would direct the design of the solution and be responsible
for the design of the overall solution.
COMPLY
Our Solution Architect will design the whole solution

and will be responsible for the overall solution.
000000332703875.xls, S15-IMP
000000Page 169 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
20
The Solution Architect must have designed J2EE systems

similar to that descibed in the DCA RFP.
COMPLY
Our Solution Architect will designed based on ASP

.net solutions.
21
The Development Project Manager and Lead Solution Architect

must be assigned and attached to the project before the
commencement of the Design activity.
COMPLY
Our Development Manager and Solution Architect

will be assign and attached to this project before the
commencement of the Design Activity.
22
The Business Analyst is responsible for understanding the

business and user requirements of DCA and translating the
requirement into functional/system requirements. He must
have had experience leading user requirements sessions and
documenting the requirements.
COMPLY
Our Business Analyst will be responsible for

understanding the business flow and user
requirements of DCA day-to-day operations and
translating the requirement into functional/system
requirements. He also will work closely with our
Subject Matter Expert.
23
The Tenderer must assign an overall or lead Business Analyst

who would be responsible for the consolidating and
rationalising the business and user requirements. One of the
responsibilities of the Lead Business Analyst is to ensure that
there would not be conflicting or missing requirements.
COMPLY
Our Lead Business Analyst will be responsible for

consolidating and rationalising the business and
user requirements. He/she will ensure that there
would not be conflicting or missing requirements.
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
24
The Quality Manager is responsible for setting the quality

standards, carrying quality audits and ensuring that the
system adheres to the quality standards.
COMPLY
Our Quality Manager responsible is to set the quality

standards, carrying quality audits and ensuring the
system adheres to the quality standards.
25
The Tenderer shall not change or substitute any of the key

personnel or consultant without prior written approval of DCA.
If for any reason beyond the reasonable control of the Tenderer
it becomes necessary to replace any of the personnel, the
Tenderer shall provide as replacement, a person equivalent or
better qualification and experience acceptable to the DCA.
COMPLY
We will not change or substitute any of our key

personnel or consultant without prior written
approval of DCA.If happen, we will ensure to replace
with a equivalent or better qualification and
experience that can be acceptable by DCA.
26
The Tenderer shall provide efficient and suitably and

experienced personnel, and where necessary appoint
consultants, acceptable to the DCA, to carry out the Services
and shall submit their names and qualifications of such
personnel and consultants to the DCA prior to the
commencement of the Services for the DCAs approval.
COMPLY
We understood and comply. Our project team

members are efficient and suitably and experienced
personnel, we only appoint consultant which can be
acceptable by DCA to carry out the services and
submit their names and qualification for DCA
approval.
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DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
27
Where there are suitable personnel available locally, the

project team positions should be filled by Malaysians. Only
when the relevant personnel cannot be sourced locally can
foreign nationals be assigned to the project. The Tenderer must
show DCA documentary proof that the Tenderer has tried and
failed to recruit such personnel before seeking DCAs
permission to employ foreign nationals for the vacancies
available and it is prefered that not more than 20% of the total
personnel are foreign. In these circumstances, the Tenderer
shall abide by all Laws and Regulations governing the
employment of foreign expatriates.
COMPLY
We understand and comply. Our project team

members will be 100% Malaysian.
28
DCA reserves the right to request that project team members

be onsite in the DCA project site during the entire/selected
duration of the project to facilitate better coordination and
response time between the DCA's project team and Tenderer's
project team. The Tenderer is to comply with such request from
DCA.
COMPLY
We understood and comply to this clause.
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COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
Project Schedule
All systems/applications must be in production within twenty

(18) calendar months from receipt of LOA.
COMPLY
We will complete the whole systems in production

within fourteen (14) calendar months upon receipt
LOA. Please refer to LAMPIRAN 17: Jadual
Pelaksanaan.
The Tenderer shall develop, implement , maintain, integrate

and provide detailed implementation strategy and
implementation plan based on key priorities and project
datelines. This should show all tasks and activities, its timing
and duration, inter-relationship with other tasks and
deliverables, and the resources responsible for each task.
COMPLY
We understood and comply to this clause. Please

refer to LAMPIRAN 17: Jadual Pelaksanaan.
In the RFP response the Tenderer must describe the

implementation approach (e.g. phased approach, big bang,
parallel run etc.) and rationale for proposing the approach.
COMPLY

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DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The implementation plan and strategy must minimise

disruption to DCA daily operations. In the Tenderers RFP
response, the Tenderer is to explain the steps that would be
taken to ensure how this would be achieved.
COMPLY
WE will ensure our implementation strategy and

plan will not or try to minimise disruption to DCA
daily operations. Please refer to LAMPIRAN 17:
Jadual Pelaksanaan.
If a phased approach is adopted, the Tenderer must clearly

define the Projects Phases.
COMPLY

The project must include, but is not limited to the following

activities :i. Requirements Study;
COMPLY
Our project plan will includes the followings:-
COMPLY
i. Requirements Study;
ii. System Design;
COMPLY
ii. System Design;
iii. System Development;
COMPLY
iii. System Development;
iv. Testing by Tenderer;
COMPLY
iv. Testing by Tenderer;
v.
COMPLY
v.
COMPLY
vi.
vi.
Provisional Acceptance Testing (PAT) by DCA;

Final Acceptance Testing (FAT) by DCA;
000000332703875.xls, S15-IMP
Provisional Acceptance Testing (PAT) by DCA;

Final Acceptance Testing (FAT) by DCA;
000000Page 174 of 223
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DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
vii.
Training to DCA;
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
vii.
viii. Business Process Re-engineering;
COMPLY
viii. Business Process Re-engineering;
ix. Data Migration;
COMPLY
ix. Data Migration;
x. System deployment and cutover;
COMPLY
x. System deployment and cutover;
xi. System handover; and
COMPLY
xi. System handover; and
xii.
COMPLY
xii.
Post Implementation Review.
Training to DCA;
Post Implementation Review.
In the RFP response, the Tenderer shall provide a project

schedule detailing the Integrated Implementation Plan in
accordance with the details as specified in " Implementation
Response (Gantt Chart)".
COMPLY

In the RFP response, the Tenderer must provide a description of

:-
COMPLY

i. How the Tenderer intends to execute the activities;
COMPLY

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DIVISION 4:
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COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
ii. Deliverables of the activities;
COMPLY

iii. Involvement required from DCA; and
COMPLY

iv.
COMPLY

Dependency.
Project Mobilisation
The Tenderer would be given a maximum of one (1) month

from LOA to mobilise both the Tenderer's and DCA's project
team.
COMPLY
We will mobilise our project team member and DCA

team member within one (1) month upon LOA
During the mobilisation period, the Tenderer must carry out the
following activities :-
COMPLY
We will carry out the following activities during

mobilisation period.
i. Develop and submit the Project Management Plans to DCA

for approval and signoff;
COMPLY
i. Develop and submit the Project Management Plans

to DCA for approval and signoff;
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DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
ii. Develop and submit the Requirements Study schedule and

materials to DCA for approval and signoff; and
COMPLY
ii. Develop and submit the Requirements Study

schedule and materials to DCA for approval and
signoff; and
iii. Conduct the Project Kickoff meeting.
COMPLY
iii. Conduct the Project Kickoff meeting.
In the RFP response, the Tenderer shall describe :-
COMPLY
Understood and comply to this clause which we will

describe the followings:- (refer to Appendix Project
Management and LAMPIRAN 17)
i. The activities that would be carried out during the

project mobilisation;
ii. How the Tenderer intends to execute the project
mobilisation activities
iii. Deliverables of the project mobilisation;
COMPLY
COMPLY
i. The activities that would be carried out

during the project mobilisation;
ii. How the Tenderer intends to execute the
project mobilisation activities
iii. Deliverables of the project mobilisation;
iv. Involvement required from DCA; and
COMPLY
iv. Involvement required from DCA; and
v.
COMPLY
v.
Dependency.
COMPLY
Dependency.
Requirements Study
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
During the Requirements Study, the Tenderer shall carry out all
necessary activities to identify the system business and
technical requirements. The activities includes, but is not
limited to :-
COMPLY
During the requirement study, we will carry out

necessary activities to identify the system business
and technical requirements. The activities includes,
but is not limited to:-
i. Disucssions with the DCA business and technical users to

understand the current issues and requirements desired by the
users
COMPLY
i. Disucssions with the DCA business and technical

users to understand the current issues and
requirements desired by the users
ii. Study the existing systems, infrastructure and development

plans at DCA
COMPLY
ii. Study the existing systems, infrastructure and

development plans at DCA
iii. Study the existing business process
COMPLY
iii. Study the existing business process
The study of the existing systems, infrastructure and

development plans at DCA should include, but is not limited to
the following :-
COMPLY
We also will study the existing systems,

infrastructure and development plans at DCA, but is
not limited to the following:-
i. Strengths, weakness and problems of the existing

systems
COMPLY
i. Strengths, weakness and problems of the

existing systems
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E-4
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
ii. Process and data flow between the existing systems
COMPLY
iii. Integration between the exsiting systems
COMPLY
ii. Process and data flow between the existing

systems
iii. Integration between the exsiting systems
From the study of the existing systems, the Tenderer must

ensure that all the features and functionality of the current
systems are provided in the new systems. The Tenderer is also
to propose the improvements, additional functionalities and to
ensure that any weakness of the existing systems are resolved
in the new system. The Tenderer is to detail the advantages
and disadvantages of the proposed solution.
COMPLY
COMPLY
Understood and comply to this clause which we will

describe the followings:- (refer to Appendix Project
Management and LAMPIRAN 17)

Requirements
Study
ii. How the
Tenderer intends to execute the Requirement
COMPLY
i. The activities that would be carried out

during
ii. the
HowRequirements
the Tenderer Study
intends to execute the
Study activities
000000332703875.xls, S15-IMP
COMPLY
Requirement Study activities
000000Page 179 of 223
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DIVISION 4:
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COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
iii. Deliverables of the Requirement Study
COMPLY
iii. Deliverables of the Requirement Study
iv. Involvement required from DCA
COMPLY
v.
COMPLY
v.
Dependency
Dependency
The findings and recommendations of the Recommendation

Study is to be documented by the Tenderer in the User
Requirements Specification for DCA review and approval.
COMPLY
We will documented the Recommendation study in

the User Requirements Specification for DCA review
and approval

of contents of the User Requirements Specification (URS) as
well as an overview of the proposed contents of the URS.
COMPLY
We understood and comply. Please refer to

Appendex Project Management.

URS submitted for one of the projects described in the
Tenderer's reference site.
COMPLY

Appendex Project Management.
Design and Development
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
In the RFP response, the Tenderer shall describe the application

system / software design and development methodology and
approach.
COMPLY

LAMPIRAN 12.
The Tenderer shall provide the system and application design

documents for DCA review and approval before commencing
on the development of the solution.
COMPLY
We will provide the system and application design

documents for DCA review and approval before
commencing on the development of the solution.
The Tenderer shall conduct a detailed walk-through of the

Design with DCA as part of the review and approval process.
COMPLY
As part of the design walk through, the Tenderer is required to

develop a prototyp for DCA to visualise the system and to
confirm the requirements.
COMPLY
We will conduct a detailed walk-through of the

Design with DCA as part of the review and approval
process.
we will develop system prototype for DCA to
visualise the system and to confirm requirements as
part of the design walkthrough session
Only after the system design has been approved by DCA, can
the Tenderer commence on the development of the system.
COMPLY
000000332703875.xls, S15-IMP
We will only start development upon DCA approval

of our system design
000000Page 181 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The system design is to be documented in the Design

documents, which should include, but is not limited to the
following :-
COMPLY
We will documented system design which include

the following, but not limited to:-
i. Functional Specification
ii. Database Specification
iii. Technical Specification
COMPLY
COMPLY
COMPLY
i. Functional Specification
ii. Database Specification
iii. Technical Specification
The Functional Specification must describe the functions and

reports that would be available in the System i.e. :-
COMPLY
i. Screen / report format

ii. Description of the fields on the screen/report (i.e. name,
length, purpose etc.)
iii. Processing
of contents of the Functional Specification as well as an
overview of the proposed contents of the specification.
COMPLY
COMPLY
Our functional specification will describe the

functions and reports would be in the system which
is:i. Screen / report format
ii. Description of the fields on the screen/report
(i.e. name, length, purpose etc.)
iii. Processing
We understood and comply. Please refer to Appendix
Project Management
000000332703875.xls, S15-IMP
COMPLY
COMPLY
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DIVISION 4:
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COMPLIANCE MATRIX
10
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE

Functional Specification submitted for one of the projects
described in the Tenderer's reference site.
COMPLY

Project Management
COMPLY

Design and Development
COMPLY
ii. How the Tenderer intends to execute the Design and

Development activities
COMPLY
iii. Deliverables of the Design and Development
COMPLY
COMPLY
v.
COMPLY

Project Management, LAMPIRAN 12 and LAMPIRAN
17
17
17
17
17 understood and comply. Please refer to Appendix
We
17
Dependency
Testing by Tenderer
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
Before deliver of the solution to DCA, the Tenderer must test

that the solution is free from defects and meets the agreed
upon functionality, performance, reliability and availability.
COMPLY
We will perform internal testing and third party

testing board before handover the solution to DCA.
This includes, but not limited to the following testing :-
COMPLY
i. Installation testing
ii. Function testing;
iii. System testing;
iv. Integration testing;
v. Security testing;
vi. Exception testing;
vii. Business scenario testing;
viii. Usability testing;
ix. Performance testing;
x. Connectivity testing; and
xi. Backup and restore testing.
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
The testing will includes, but not limited to the

following testing:i. Installation testing
ii. Function testing;
iii. System testing;
iv. Integration testing;
v. Security testing;
vi. Exception testing;
vii. Business scenario testing;
viii. Usability testing;
ix. Performance testing;
x. Connectivity testing; and
xi. Backup and restore testing.
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
In the RFP response, the Tenderer shall describe their

understanding of the objectives of the different types of testing
listed above and the approach that would be used to carry out
the testing.
COMPLY
We understood and comply . Please refer to

Appendix Project Management and LAMPIRAN 17
The Tenderer shall use a testing methodology that is thorough

and strenuous to ensure the quality of the system delivered to
DCA.
COMPLY
We will use prototyping model methodology as our

testing methodology.
In the RFP response, the Tenderer shall describe the testing

methodology and approach.
COMPLY
We understoond and comply. Please refer to

The Tenderer is required to provide the test strategy and

approach, test plan, test scripts and test results and any other
information that would satisfy DCA that the Tenderer has fully
tested the solution and that the solution is free from defects.
COMPLY
We understoond and comply. Please refer to

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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
Only if DCA is satisfied that the Tenderer has tested the

solution and that the solution is free from defects, will DCA test
the solution.
COMPLY

Vendor Test Plan, Vendor Test Script and Vendor Test Result
Report used by the Tenderer for one of the projects described
in the Tenderer's reference site.
COMPLY
Please refer to "Appendix Sample Borang"
The Tenderer shall propose and describe the tools used to

conduct the testing.
COMPLY
We engaged Malaysia Software testing Board

(MSTB) as our third party tester.
COMPLY

Testing by the Tenderer
ii. How the Tenderer intends to execute the test activities
COMPLY
iii. Deliverables of the testing
COMPLY
Please refer to Appendix Project Management and

Appendix Sample Borang.We have response the
followings:i. The activities that would be carried out during
the Testing by the Tenderer
ii. How the Tenderer intends to execute the test
activities
iii. Deliverables of the testing
10
000000332703875.xls, S15-IMP
COMPLY
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CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE

v. Dependency
Testing by DCA
The Tenderer is responsible for the management and coordination of the PAT and FAT.
COMPLY
COMPLY

v. Dependency
COMPLY
We will be responsibe for management and coordination of the PAT and FAT
The Tenderer shall provide the necessary assistance and cooperation to DCA in the execution of PAT and FAT.
COMPLY
We will provide necessary assistance and cooperation to DCA in the execution of PAT and FAT.
During the PAT and FAT, the Tenderer personnel must be on-site
to support the testers.
COMPLY
Our Project Manager and other team members will

be on-site during PAT and FAT.
H
1
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PROJECT TITLE:
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DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Tenderer is responsible for developing, implementing and

managing all necessary procedures during the execution of PAT
and FAT. The procedures include but is not limited to the
following :i. Incident reporting and resolution
ii. Version control
iii. Change management
COMPLY
We will preapre necessary procedure during the

execution of PAT and FAT, The procedures include
but not limited to the following:- i) Incident reporting
and resolution, ii) Version Control, iii) Change
Management
Testing of the system by DCA will be carried out over 3

calendar months :i. PAT will carried over 2 calendar months
ii. FAT will be carried over 1 calendar months
COMPLY
We will carry out 3 month for system testing as per

below:- i) PAT will carried over 2 month and , ii) FAT
will be carried over 1 month
DCA will only commence on FAT on successful completion of

PAT. That is the Tenderer must have rectified all the PAT
incidents reported by DCA before DCA will commence on the
FAT testing.
COMPLY
WE understoond and comply to this clause which we

only will start FAT upon successful completion of PAT
and DCA project Team approval.
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PROJECT TITLE:
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DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
If during the user acceptance test, the system or any part of

the system fail to pass the test, the Tenderer shall at no cost to
DCA rectify the defect within two (2) working days from the
notification of the defect.
COMPLY
We understood and comply to this clause which we

will rectify the defect within two (2) working days
from notification without any additional cost to DCA.
The Tenderer is responsible to perform regression testing for all

the rectified errors and ensure all problems reported are tested
and closed.
COMPLY
We will perform regression testing for all the

rectified errors and ensure all problems reported are
tested and closed
The Tenderer is required to develop the FAT test strategy and

approach, test plan, test scenario, test script and test data
required for DCA to test the system.
COMPLY
We will provide FAT test strategy and approach, test

plan, test scenario, test script and test data required
for DCA to test the system.
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PROJECT TITLE:
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DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
10
The Tenderer shall submit test plan, test scenarios and test
script for DCAs approval, at least one month prior to testing.
The Tenderer shall make necessary amendments/inclusions to
the test plan should the testing specifications not contain
sufficient details to test all the functions and facilities of the
proposed System.
COMPLY
We will submit test plan, test scenarios and test

script for DCAs approval, at least one month prior to
testing.We will make necessary
amendments/inclusions to the test plan should the
testing specifications not contain sufficient details to
test all the functions and facilities of the proposed
System.
11
The Tenderer shall produce the test plan, test script and test
reports according to DCA defined standards and submitted to
DCA for approval.
COMPLY
we will produce the test plan, test script and test

reports according to DCA defined standards and
submitted to DCA for approval.
12
Just before the commencement of the PAT, the Tenderer is to

conduct a test briefing to the DCA testers.
COMPLY
We will conduct a test briefing to DCA testers before

the commencement of the PAT.
13
Before the commencement of the PAT, the Tenderer is to

conduct a user training to the DCA testers.
COMPLY
We will conduct user training to the DCA testers

before the commencement of PAT.
14
Just before the commencement of the FAT, the Tenderer is to

conduct a test briefing to the DCA testers.
COMPLY
We will conduct test briefing to the DCA testers

before the commencement of the FAT.
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DIVISION 4:
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COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
15
Before the commencement of the FAT, the Tenderer is to

conduct a user training to the DCA testers.
COMPLY
We will conduct user training to DCA Testers before

the commencement of the FAT.
16
The Tenderer shall provide the all necessary utilities, tools and
test equipment required by DCA to complete both PAT and FAT.
COMPLY
We will provide necessary utilities, tools and test

equipment required by DCA to complete both PAT
and FAT.
17
The Tenderer shall provide a load test tool to carry out the load
test or stress test. The tool shall be able to provide a report
detailing the duration taken from one point to another. This
shall highlight bottleneck if arises.
COMPLY
We will provide load test tool to carry out the load

test or stress test. Our tool will able to provide a
report detailing the duration taken from one point to
another. This shall highlight bottleneck if arises.Our
load test tool will be software based.
18
Both PAT and FAT will be carried out at DCA's premises.
COMPLY
19
The Tenderer is responsible for setting up the PAT and FAT test
environment. This includes the infrastructure, application
software and test data required by DCA to commence the
testing.
COMPLY
we will carried out both PAT and FAT at DCA's

premises
We will setting up the PAT and FAT test environment.
This includes the infrastructure, application software
and test data required by DCA to commence the
testing.
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DIVISION 4:
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COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
20
The Tenderer must ensure that the test environment is a

controlled environment.
COMPLY
We will ensure the test environment is a controlled

environment.
21
COMPLY
In our RFP response, we describe the following:(refer to Appendix Project Management)
i. The PAT and FAT approach and strategy
COMPLY
i. The PAT and FAT approach and strategy
ii. The activities that would be carried out during the PAT
and FAT
iii. How the PAT and FAT activities are to be executed
COMPLY
iv. Deliverables of the PAT and FAT
COMPLY
ii. The activities that would be carried out during

the PAT and FAT
iii. How the PAT and FAT activities are to be
executed
iv. Deliverables of the PAT and FAT
v. Involvement required from DCA
COMPLY
vi. Dependency
COMPLY
vi. Dependency
In the RFP response, the Tenderer must describe the scope of

service and the roles and responsibilities of all parties involved
in the PAT and FAT.
COMPLY
We understoof and comply to this clause. Please

refer to Appendix Project Management.
22
COMPLY
Business Process Re-engineering (BPR)
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Tenderers shall be responsible to review the current

business process, conduct gap analysis findings and propose
changes to address the gap.
COMPLY
We will review the current business process, conduct

gap analysis findings and propose changes to
address the gap.
The Tenderers must describe the BPR methodology used as

well as how the BPR sessions will be conducted.
COMPLY
Please refer to Appendix Project Management
In the RFP response, the Tenderer must describe the BPR

approach, activities, scope of service and the roles and
responsibilities of all parties involved in the BPR.
COMPLY
Please refer to Appendix Project Management
J
1
System Deployment
The Tenderer is responsible to develop and implement/execute
the deployment strategy and plan, and to manage and track all
deployment activities.
COMPLY
We will develop and implement/execute the deployment

strategy and plan, and to manage and track all deployment
activities.
000000332703875.xls, S15-IMP
000000Page 193 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The deployment / roll-out plan must take into consideration the

location of the DCA offices and the DCA organisation structure.
COMPLY
Our deployment /roll out plan will take into consideration of

DCA location offices and DCA organisation struture
In the RFP response, the Tenderer shall describe the system

deployment strategy.
COMPLY

Project Management.
The Tenderer is responsible for the management and coordination of the deployment activities.
COMPLY
We will be responsible for the management and coordination of the deployment activities
The Tenderer shall develop a checklist/procedure to do the

system installation to ensure correctness and completeness.
COMPLY
We will develop a checklist/procedure to the system install

and ensure the correctness and completeness,
The Tenderer is responsible to ensure all faults encountered are

recorded during installation and is addressed and closed before
the production cutover.
COMPLY
We will ensure all faults encounteres are recorded during

installation and its addressed and closed before the
production cut over.
The Tenderer is responsible to communicate the deployment

plan to all parties concerned.
COMPLY
we will be responsible to communicate the deployment plan

to all parties concerned.
000000332703875.xls, S15-IMP
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PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Tenderer shall describe how the proposed system can

leverage on the software delivery system for deployment.
COMPLY
We will describe how the proposed system can leverage

the software delivery system for deployment
The Tenderer shall describe what are the supported and

recommended software delivery system can help to automate
the deployment process.
COMPLY
We will be using third party tool to automate the deployment

process such as SPECOPS.
10
The Tenderer must provide a standard software delivery

process governance.
COMPLY
We will provide a standard software delivery process

governance.
11
COMPLY
i. The system deployment approach and strategy

ii. The activities that would be carried out during the
system deployment
iii. How the activities are to be executed
iv. Deliverables of the system deployment
vi. Dependency
COMPLY
COMPLY
In the RFP response, we describe the following in Appendix

Project management and LAMPIRAN 17
i. The system deployment approach and
ii. The activities that would be carried out during
the system deployment
iii. How the activities are to be executed
iv. Deliverables of the system deployment
vi. Dependency
000000332703875.xls, S15-IMP
COMPLY
COMPLY
COMPLY
COMPLY
000000Page 195 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
In the RFP response, We will describe the scope of service

and the roles and responsibilities of all parties involved in
the system deployment
COMPLY
We will be responsible to develop and implement/execute

the cut-over strategy and plan, and to manage and track all
cut-over activities.
12

in the system deployment
K
1
Production Cutover
The Tenderer is responsible to develop and implement/execute
the cut-over strategy and plan, and to manage and track all
cut-over activities.
The cutover strategy shall include, but is not limited to :-
COMPLY
Out cutover strategy will include but not limited to :-
i. cutover plan
ii. Contingency plan
iii. Rollback plan
iv. Cutover script
vi. How the old system would be cut off
The Tenderer is responsible for the management and coordination of the cut-over activities.
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
i. cutover plan
ii. Contingency plan
iii. Rollback plan
iv. Cutover script
vi. How the old system would be cut off
We will be responsible for the management and coordination of the cut-over activities
000000332703875.xls, S15-IMP
000000Page 196 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Tenderer's key project resources required to execute and

support the cutover activities must be onsite during the
cutover.
COMPLY
Our key project resources will be execute and support the

cutover activities onsite during the cutover
The Tenderer shall ensure that the cutover tasks are

automated as much as possible.
COMPLY
We will ensure that the cutover tasks are automated as

much as possible.
L
1
System Handover
The Tenderer shall describe the system handover activities.
The system handover activities shall include but not limited to
the following :
COMPLY
We will describe the system handover activities. Our system

handover will includes but not limited to the following:-
COMPLY
COMPLY
COMPLY
COMPLY
i. Knowledge Transfer
ii. Technical Documentation Handover
iii. Source Code handover
We will complete the handover activities before the system
in production.
i. Knowledge Transfer
ii. Technical Documentation Handover
iii. Source Code handover
All handover activities must be completed before the system is
in production.
000000332703875.xls, S15-IMP
000000Page 197 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
The Tenderer must ensure all the necessary technical and

operational documentation are reviewed, approved and
handed over to the DCA support team.
COMPLY
We will ensure all the necessary technical and operational

documentation are reviewed, approved and handed over to
the DCA support team.
The Tenderer must ensure all the necessary source code, which
applicable, are reviewed, approved and handed over to the
DCA support team.
COMPLY
WE will ensure all the necessary source code, which

applicable, are reviewed, approved and handed over to the
DCA support team
M
1
Post Implementation Review

The Tenderer shall submit a Post Implementation Review
document three (3) months or proposed reasonable period
after project is implemented to ensure the effectiveness of this
project implementation and further improvement required by
the project.
COMPLY
We will submit a Post Implementation Review document

three (3) months or proposed reasonable period after
project is implemented to ensure the effectiveness of this
project implementation and further improvement required
by the project.
000000332703875.xls, S15-IMP
000000Page 198 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
In the RFP response, we have describe the approach,

activities, scope of service and the roles and responsibilities
of all parties involved in the post implementation
review.Refer to Appendix Project Management, Pasukan
Projek and LAMPIRAN 17.
COMPLY
COMPLY
Our project at Jabatan Meteorologi Malaysia, MINDEF and

Ministry of Health doing development project.
In the RFP response, the Tenderer must describe the approach,

activities, scope of service and the roles and responsibilities of
all parties involved in the post implementation review.
P
1
Proof of Concept
The Tenderer shall be able to provide a benchmarking project
to prove that all claims made on system compliant can be
verified on a running system. Arrangement to test and witness
the system shall be made accordingly by Tenderer and DCA.
Q
1
Reference Site
The Tenderers shall provide and describe at least three
successful reference sites for similar implementation
The reference sites should preferably demonstrate that the

Tenderer has sucessfully implemented projects where :-
COMPLY
i. Implementation was for a Malaysian Government agency
COMPLY
i. Implementation was for a Malaysian Government

agency
000000332703875.xls, S15-IMP
000000Page 199 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 15:
COMPLIANCE MATRIX
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
ii. J2EE Development or Tenderer Proposed Development Tool
COMPLY
ASP .net development tool
iii. Implementing system for similar functionality
COMPLY
Implementing system
iv. Implementing project will simliar size
COMPLY
Implementing project
000000332703875.xls, S15-IMP
000000Page 200 of 223
PROJECT TITLE:
MRO INDUSTRY DEVELOPMENT System(MIDS)
PART 2:
DIVISION 4:
SECTION 16:
TRAINING REQUIREMENTS (TRAIN)
COMPLIANCE MATRIX
A
1
2
3
Training Requirements
The Tenderer is to provide adequate training to DCA to ensure
smooth implementation of the System in all sites.
The training shall include, but is not limited to the following
groups and types :A. IT Personnel
i. Operation, administration and maintenance of each of the
Application software module;
ii. Database administration and maintenance;
iii. Operating System administration and maintenance;
iv. Backup and storage;
v. Hardware installation, management, troubleshooting and
maintenance; and
vi. System software installation, management, troubleshooting
and maintenance.
B. User Group
i. Systemoverview; and
ii. Operation of the application software module for each of the
modules in the System.
C. Management Group
i. System overview; and
ii. Operation of the application software module for each of the
modules in the System
000000332703875.xls, S16-TRAIN
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
We will provide an adequate training to DCA to

ensure smooth implementation of the system in all
sites.
We will provide the training based on the following
groups and types:IT Personnel (Technical Group)
Operation, administration and maintenance of each
of the Application software module;
Database administration and maintenance;
Operating System administration and maintenance;
Backup and storage;
Hardware installation, management, troubleshooting
and maintenance; and
System software installation, management,
troubleshooting and maintenance.
User Group (End User/Key User)
System overview; and
Operation of the application software module for
each of the modules in the System.
Management Group
System overview; and
Operation of the application software module for
each of the modules in the System
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
000000Page 201 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 16:
COMPLIANCE MATRIX
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
We will plan and provide sufficient training to enable
DCA's IT personnel to maintain, fine tune, configure
and enhance the proposed solution after go live
date.Please refer to LAMPIRAN 15: Latihan our
complete training programme.
The Tenderer must provide sufficient training to enable DCAs

IT personnel to maintain, fine tune, configure and enhance the
proposed solution after go live date.
The knowledge transfer should include but not limited to

product training (application software, development tools,
report writing tool, project team training, System
administration training and infrastructure training).
COMPLY
The Tenderer must develop and execute/implement training

programmes for the management and technical staff as well as
end-users of DCA.
COMPLY
Information provided must include a brief description of each

course. The description of training courses along with the
contents of the training courses shall be submitted with the
tender
response.
The training
programme must be implemented/executed
COMPLY
Attached at LAMPIRAN 15: Latihan our brief

description of each course with the contents of the
training courses .
COMPLY
Understood and Comply. We will

implement/executed all the training before the
System is in production i.e all users (technical and
users).
We will study and analyse the training requirements
10
before the System is in production i.e. all users (technical and

end users) must be trained before the System is in production.
11
The Tenderer must study and analyse the training

requirements of DCA and submit the training plan and strategy
for DCA approval.
000000332703875.xls, S16-TRAIN
COMPLY
Our knowledge transfer programme/TOT will not

limited to product training (application software,
development tools, report writing tool, Project team
training, System administration training and
infrastructure training.
We will develop and execute training programme for
the management and technical staff as well as endusers of DCA as per our attached LAMPIRAN 15.
of DCA and submit the training plan and strategy for

DCA approval.
000000Page 202 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 16:
COMPLIANCE MATRIX
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
We will develop a training plan and will be used to
guide and control the training programme. Please
refer to LAMPIRAN 15.
12
The Tenderer must develop a training plan which would be

used to guide and control the training programmes.
13
The training plan shall clearly indicate how training will be

provided for remote offices / users.
The management and end user training can only commence
after completion of PAT and FAT.
The Tenderer must furnish DCA with the complete training
materials at least two weeks before the commencement of the
training. The Tenderer must make all necessary amendments
to the training materials should such a request be made by
DCA.
The Tenderer is responsible for setting up the training
environment. This includes the infrastructure, application
software and data required by to conduct the testing.
COMPLY
17
The Tenderer must carry our an evaluation of the effectiveness

of the training and present the results to DCA. Where in cases
the training provided is not up to expectation, the Tenderer
shall be required to repeat the courses without any extra cost
to DCA.
COMPLY
We will carry out an evaluation form to evaluate the

effectiveness of the training and present the results
to DCA. Where in cases the training provided is not
up to expectation,we willl repeat the courses
without any extra cost to DCA.Please refer to
LAMPIRAN 15 our evaluation form attached.
18
In the RFP response, the Tenderer shall describe :i.Training approach and strategy;
COMPLY
COMPLY
In LAMPIRAN 15: Latihan we includes the

i.Training approach and strategy;
14
15
16
000000332703875.xls, S16-TRAIN
COMPLY
COMPLY
COMPLY
We will indicate clearly how the training will be

executed for remote offices/users.Please refer to
LAMPIRAN
15.management and end user training
We will provide
upon completion of PAT and FAT.
We will furnish DCA with the complete training
materials at least two-three weeks before the
commencement of the training. We will make all
necessary amendments to the training materials
should such a request be made by DCA.
Our technical team and Training fascilitator will set
up training environment which includes the
infrastructure, application software and data
required to cinduct the testing.
000000Page 203 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 16:
COMPLIANCE MATRIX
ii. The training activities that would be carried out;

iii. How the training activities are to be executed and its
duration;
iv. Deliverables of the training;
v. Involvement required from DCA; and
vi. Dependency.
000000332703875.xls, S16-TRAIN
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
ii. The training activities that would be carried
COMPLY
iii. How the training activities are to be executed
and its duration;
COMPLY
iv. Deliverables of the training;
COMPLY
COMPLY
vi. Dependency.
000000Page 204 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 17:
DOCUMENTATION REQUIREMENTS (DOC)
COMPLIANCE MATRIX
A
Documentation Requirements
The Tenderer shall provide comprehensive manuals and

documentation pertaining to the project to DCA, in both soft
copy and hard copy. This includes, but is not limited to the
following areas of the project :-
i. Infrastructure;
ii. Business application;
iii. Plans; and
iv. Procedures and Guidelines.
The documents and manuals becomes the exclusive property
of DCA. The Tenderer shall not reproduce the manuals and
documentation in any form without the consent of DCA.
The manuals/documentation shall be prepared with high
quality printing and standards acceptable internationally to the
full satisfaction of DCA
All user manuals provided by the Tenderer must be written in
English or Bahasa Malaysia and expressed in a clearly and
easily understood manner
All other manuals and documentation provided by the Tenderer
must be written in English or Bahasa Malaysia and expressed
in a clearly and easily understood manner
000000332703875.xls, S17-DOC
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
We will provide comprehensive manuals and

documentation pertaining to the project to DCA, in both soft
copy and hard copy. This includes, but is not limited to the
following areas of the project :- refer to LAMPIRAN 16 (our
complete write-up on Manuals and Documentation
deliverables)
MIDs Infrastructure and current DCA infrastucture
MIDS Business application
Plans
Procedures and Guidelines
COMPLY
We comply and understood to this clause.
COMPLY
We prepared the manuals and documentation with high

quality printing and standards which can be accepted
internationally to the full satisfaction of DCA.
COMPLY
We will provide all the user manuals in English or Bahasa

Malaysia depending on DCA requirements which clearly
and easily to understand.
COMPLY
We will provide all the other manuals in English or Bahasa

Malaysia depending on DCA requirements which clearly
and easily to understand.
000000Page 205 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 17:
COMPLIANCE MATRIX
The following types of documentation must be provided by the

Tenderer :i. Manufacturer supplied documentation;
ii. Operations manuals and documentation;
iii. System manuals and documentation;
iv. User Manuals; and
v. Project documentation.
The documentation shall include documentation of the base
software, all enhancements and customizations made to the
base software and any other required documentation as well
as related amendments during the tenure of the project
The manufacturer supplied documentation shall include, but is
not limited to the following :i. Hardware manuals; and
ii. System software manuals.
The Operations Manuals and Documentation shall include, but
is not limited to the following
i. Network diagram;
ii. Operations manuals which would provide instructions on
starting/shutting down equipment;
iii.Hardware configuration and disk partitioning;
000000332703875.xls, S17-DOC
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
COMPLY
TENDERER'S RESPONSE
We will provide the followings types of documentations, but

not limited to the following:Manufacturer supplied documentation
Operations manuals and documentation
System Manuals and Documentation
User Manuals
Project Documentation
Our documentation will include documentation of the base
software, all enhancements and customizations made to
the base software and any other required documentation as
well as related amendments during the tenure of the project
Our manufacturer and technical team will provide the
standard documentation which include the following:Hardware manuals
System software manuals
We will provide the operation manuals and documentation,
but not limited to the following:Overall Network diagram and Infrastructure Diagram
Operations manuals which provide instructions on
starting/shutting down all equipment.
Hardware configuration and disk partitioning
000000Page 206 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 17:
COMPLIANCE MATRIX
10
11
12
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY") Operating System (OS) configurations and disk partitioning,
iv. Operating System configuration and disk partioning; and
COMPLY Virtualization configuration
Any other documentation related to the operation of the
v. Any other documents related to the operation of the
system eg Integration configuration, backup and restore,
System.
COMPLY Virtualization and etc.
We will provide system manuals and documentation, but
Systemmanuals and documentation shall include, but is not
COMPLY not limited to the following:limited to :
COMPLY System Design and System conceptual documentation
i.System Design documents;
COMPLY Source codes, Integration flow
ii. Source codes; and
COMPLY Workflow diagram
iii. Workflow diagram.
We will provide complete Database documentaiton which
iv. Database documentation which shall include the database
consist of Database design, data dictionary, entity relation
design, data dictionary and entity relation diagram
COMPLY diagram and etc.
We provide complete User manuals, but not limited to the
User manuals shall include, but is not limited to :COMPLY followings:COMPLY Daily operation manual and
i. Daily operation manual; and
COMPLY Application manual for each module in the system
ii. Application manual for each module in the System.
The Tenderer shall be responsible to provide two categories of
We will provide two (2) categories of project documentation
project documentation
COMPLY as per following:i. Project Deliverables Documentation for formal
acceptance by DCA at the achievement of a task or milestone;
Project Deliverables - Documentation for formal acceptance
COMPLY by DCA at the achievement of a tasj or milestone and
and
000000332703875.xls, S17-DOC
000000Page 207 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 17:
COMPLIANCE MATRIX
13
14
16
ii. Project Reference Materials Project documentation for

information and quality management purposes.
All Manuals must be delivered one month before the
commencement of the training to DCA
The Tenderer shall make necessary amendments/inclusions to
the documentation/manuals should the documentation/manual
not contain sufficient details required by DCA.
In the RFP response, the Tenderer is to list the documents that
would be provided.
000000332703875.xls, S17-DOC
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY") Project Reference Materials - Project documentation for
COMPLY information and quality management purposes.
We will deliver all the manuals in one(1) mointh time before
COMPLY the commecement of the training to DCA.
COMPLY
We will make necessary amendments/inclusions to the

documentation/manuals should the documentation/manual
not certain sufficient details required by DCA
COMPLY
Please refer to LAMPIRAN 16: Manual dan Dokumentasi

for a complete list of documents deliverables.
000000Page 208 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 18:
DATA MIGRATION REQUIREMENTS (DM)
COMPLIANCE MATRIX
Data Migration Requirements
The Tenderer shall propose and provide the data migration

strategy, plan and tools to migrate the data from the existing
systems to the new System.
The data migration exercise includes migration of data in

electronic storage. This includes data from the existing DCA EDCA System which is to be migrated to the AIDB.
The Tenderer must study and analyse the data migration

requirements of DCA and submit the plan and strategy for DCA
approval.
The Tenderer is responsible to ensure migration of data

between DCA internal and external systems are accurate,
reliable and the exercise is completed on time and on budget.
The Tenderer shall be responsible to migrate data in existing

System in DCA.
In the RFP response, the Tenderer shall describe the strategy

for data collection, cleaning, conversion and synchronisation.
000000332703875.xls, S18-DM
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
Please refer to section 2.10.3.5 (Data Migration

Services) in Lampiran 12 for further detail.
COMPLY
COMPLY
COMPLY
We will be responsible to ensure migration of data

between DCA internal and external systems are
accurate, reliable and the exercise is completed on
time and on budget achieved through Report
Comparison method.
We are responsible to migrate data in existing
System in DCA.
COMPLY
COMPLY

000000Page 209 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 18:
COMPLIANCE MATRIX
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
MySQL Server Workbench will be used to clean and
The Tenderer shall provide the tools necessary to clean and
migrate the data from the existing systems to the
migrate the data from the existing systems to the new system.
new system.
The Tenderer shall provide the necessary assistance and cooperation to DCA in the data migration exercise.
The Tenderer shall, with the assistance from DCA, define the
data validation and data reconciliation process.
10
11
12
The Tenderer shall provide documentation for the

conversion/transformation logic , migration and verification
process and etc. All the documentation must be agreed and
signoff by DCA before the actual data conversion and
migration process takes place.
in the data migration.
In the RFP response, the Tenderer shall describe :i. The data migration approach and strategy;
ii. The activities that would be carried out during the data
migration;
iii. How the data migration activities are to be executed;
000000332703875.xls, S18-DM
COMPLY

COMPLY

COMPLY

COMPLY

COMPLY
COMPLY
COMPLY

The data migration approach and strategy;
The activities that would be carried out during the data migration;
COMPLY
How the data migration activities are to be executed;
000000Page 210 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 18:
COMPLIANCE MATRIX
iv. Deliverables of the data migration;

vi. Dependency.
000000332703875.xls, S18-DM
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
Deliverables of the data migration;
COMPLY
Involvement required from DCA; and
COMPLY
Dependency.
000000Page 211 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
SERVICE DELIVERY REQUIREMENTS (SD)
COMPLIANCE MATRIX
A
Availability Management
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
Availability
1
The Tenderer shall describe how the proposed System

architecture address the availability requirements stated
below.
In the event of a System failure the System will recover and be

available to end-users within one (1) day.
TENDERER'S RESPONSE
COMPLY
1. Application Server Failure - Network Load

Balancer
2. Database Server Failure - Replication Automatic
Fail-Over
COMPLY
Reliability
Planned shutdown, if needed for maintenance purpose such as

release upgrade, backup, purging, should have no interruption
to business operations. Please specify any planned System
maintenance requirement activities for the system/application
that requires downtime.
Please refer to section 6.2 (IT Service Continuity

Management) in section Lampiran 12.
COMPLY
Maintainability
In the RFP response, the Tenderer shall describe maintainability

guidelines for the proposed system. For example, the ease of
making changes to a software System to cater faults,
adaptation of the System to meet a new requirement,
additional of new functionality, removal of existing
functionality and etc.
000000332703875.xls, S19-SD
We understood and comply. Please refer to section

6.1 (Availability Management) in section
Lampiran 12.
COMPLY
000000Page 212 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
COMPLIANCE MATRIX
In the RFP response, the Tenderer shall also describe the

maintainability of an IT infrastructure component to be
retained in, or restored to, an operational state. For example,
the anticipation of failures, the detection of failures, the
diagnosing of failures, the resolving of failures, the recovery
from failures, the restoration of the data and IT Service, the
levels of preventive maintenance applied to prevent failures
occurring.
The proposed solution should be implemented in a manner

that facilitates its modifiability and ongoing maintenance.
The proposed solution should be modular, accessed only

through well-defined interfaces.
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
We understood and comply. Please refer to section

6.1 (Availability Management) in section
Lampiran 12.
COMPLY
COMPLY
The proposed solution will be implemented in a

manner that facilitates its modifiability and ongoing
maintenance.
COMPLY
The proposed solution will be modular, accessed

only through well-defined interfaces.
Serviceability
000000332703875.xls, S19-SD
000000Page 213 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
COMPLIANCE MATRIX
9
10
11
12
In the RFP response, the Tenderer shall describe the System

administration activities of the proposed system. This shall
include but not limited to System monitoring, downtime
planning, repairing problems that arise, and upgrading of
hardware and software components.
The Tenderer shall propose the tools for monitoring the
network, server, database, application performance and etc.
The Tenderer is responsible to assist DCA to identify
maintenance tasks that require specific services to be
unavailable or partially unavailable.
The Tenderer is responsible to assist DCA to identify the usage
patterns of a deployment to determine windows of opportunity
for maintenance.
All other aspect of serviceability must be addressed during
post implementation activities.
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
Please refer to section 6.2 (IT Service Continuity

Management) in section Lampiran 12.
We are proposing Nagios Core as the tools for
monitoring the network, server, database,
application performance and etc.
COMPLY
We will be responsible to assist DCA to identify

maintenance tasks that require specific services to
be unavailable or partially unavailable.
COMPLY
We will be responsible to assist DCA to identify the

usage patterns of a deployment to determine
windows of opportunity for maintenance.
COMPLY
All other aspect of serviceability will be addressed

during post implementation activities.
COMPLY
The System is designed and built to have standard

built-in functionality to handle System tuning and
optimization using IIS Page Compression and
Memory Recycling functions in Windows Server.
COMPLY
SystemManagement
13
The System should be designed and built to have standard

built-in functionality to handle System tuning and optimization.
000000332703875.xls, S19-SD
000000Page 214 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
COMPLIANCE MATRIX
14
System has standard built-in functionality to perform data

archiving based on user defined criteria.
15
The Tenderer must provide/advise components to monitor for

pro-active handling of incidents/problems.
16
B
In the Tender response, the Tenderer shall describe the System

Management tools that would be provided with the System.
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY") Our proposed system has standard built-in
functionality to perform data archiving based on
COMPLY
user defined criteria.
COMPLY
We will provide/advise components to monitor for

pro-active handling of incidents/problems.
COMPLY
IIS Page Compression and Memory Recycling

functions in Windows Server.
IT Service Continuity Management

Backup and Restore
The Tenderer shall describe the database back-up strategy to

ensure data reliability and integrity.
The Tenderer is required to recommend appropriate back-up

solution to meet the availability and recovery requirements.
COMPLY
The Tenderer shall provide a detail explanation of how the

proposed System will provide facilities for restore, restart,
backup and automatic switching to alternative components to
ensure the required level of System availability with minimal
human intervention.
COMPLY
000000332703875.xls, S19-SD
COMPLY
Please refer to section 6.2.3 (Database Backup

Strategy) in Lampiran 12 for further detail.
Strategy) in Lampiran 12 for further detail.
We will provide a detail explanation of how the
proposed System will provide facilities for restore,
restart, backup and automatic switching to
alternative components to ensure the required level
of System availability with minimal human
intervention.
000000Page 215 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
COMPLIANCE MATRIX
5
6
The Tenderer shall propose and describe the backup and

restore test strategy.
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
The persistent data will be backed up on a daily basis. These

backups must take place while the application is active (online).
COMPLY
The restoration from backup should be until the point of failure.
COMPLY
000000332703875.xls, S19-SD
TENDERER'S RESPONSE

Strategy) in Lampiran 12 for further details.
The persistent data will be backed up on a daily
basis. These backups will take place while the
application is active (on-line).
The restoration from backup will be until the point of
failure.
000000Page 216 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
COMPLIANCE MATRIX
The backup design should provide rapid recovery in the event

of System failure.
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
The backup design will provide rapid recovery in the

event of System failure.
COMPLY
Please refer to section 6.2.5 (High Availability

Failover) in Lampiran 12 for further details.
High Availability Failover

8
The Tenderer shall propose and describe the high availability

failover drill framework.
The high availability design should minimize System downtime

and ensure maximum availability. The high availability design
should cater for no downtime for System maintenance such as
release upgrades for application software.
COMPLY
The high availability design will minimize System

downtime and ensure maximum availability. The
high availability design will cater for no downtime
for System maintenance such as release upgrades
for application software.
Our proposed high availability features will be
active-active rather than active-passive to ensure all
server capacity is not being left idle. We will also
using load balancer.
COMPLY
We will propose and describe the administrative

management of the proposed system.
COMPLY
All application administrative functions like user id

access and profile maintenance will be automated
online and user friendly.
COMPLY
10
Preferably the high availability should be active-active rather

than active-passive to ensure all server capacity is not being
left idle. Preferably should use load balancer.
Administrative Management
11
The Tenderer shall propose and describe the administrative

management of the proposed system.
12
All application administrative functions like user id access and

profile maintenance must be automated online and user
friendly.
000000332703875.xls, S19-SD
000000Page 217 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
COMPLIANCE MATRIX
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY") Our proposed MIDS has the ability to support roleCOMPLY
based security administration for user and group.
We will provides an easy to-use administrative and
COMPLY
user interface.
Our proposed MIDS has the ability to provide local
COMPLY
and remote administrative interfaces.
Our proposed MIDS has the ability to provide event
logging and auditing capabilities for administration
COMPLY
activities.
13
Ability to support role-based security administration for user

and group.
14
Provides an easy to-use administrative and user interface.
15
Ability to provide local and remote administrative interfaces.
16
Ability to provide event logging and auditing capabilities for

administration activities.
Capacity Management
The Tenderer shall describe how the proposed hardware sizing

meets the capacity and scalability requirements.
COMPLY
The Tenderer shall propose and describe the bandwidth

required to support the System environment setup. The
Tenderer shall specify the bandwidth requirements at each
location.
COMPLY
The Tenderer shall describe the transactional and bandwidth

requirements into and out of each of the layers.
COMPLY
300 concurrent user, 9Mbps, 6 full T-1 lines

The Tenderer shall describe the transactional and
bandwidth requirements into and out of each of the
layers.
The Tenderer shall describe how the proposed storage

structure supports the capacity and scalability requirements.
COMPLY
Since we are using a virtual machine solutions so

there is no problem in expanding the storage
structure horizontally and vertically.
000000332703875.xls, S19-SD
Since we are using a virtual machine solutions so

there is no problem in expanding the infrastructure
horizontally and vertically.
000000Page 218 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 19:
COMPLIANCE MATRIX
The proposed System shall be scalable to handle DCAs usage

volume for the next two (2) years.
The System shall be designed to be scalable and extensible for

enterprise-wide used.
Ability to scale hardware platform and communication links

responding to increased demand without fundamental
architectural changes.
10
11
Ability to effectively manage resources in order to improve

processing efficiency within and across machines.
Ability to load balance across multiple servers when the
utilization on the core server is too high.
Ability to take maximum advantage of System hardware
resources through the effective use of multiple processors and
running processing task in parallel.
Ability to support 300 concurrence user.
000000332703875.xls, S19-SD
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
Our proposed System will be scalable to handle

DCAs usage volume for the next two (2) years.
COMPLY
The System will be designed to be scalable and

extensible
for MIDS
enterprise-wide
used.
Our proposed
has the ability
to scale hardware
COMPLY
platform and communication links responding to

increased demand without fundamental
architectural changes.
COMPLY
Our proposed MIDS has the ability to effectively

manage resources in order to improve processing
efficiency within and across machines.
COMPLY
COMPLY
COMPLY
Our proposed MIDS has the ability to load balance

across multiple servers when the utilization on the
core server is too high using VMWare Load Balancer.
Our proposed MIDS has the ability to take maximum
advantage of System hardware resources through
the effective use of multiple processors and running
processing task in parallel.
Our proposed MIDS has the ability to support 300
concurrence user.
000000Page 219 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 20:
SERVICE SUPPORT REQUIREMENTS (SS)
COMPLIANCE MATRIX
A
1
Warranty Support
The Tenderer must provide the necessary support during cutover of the system, min twelve (12) months (unless spesified
otherwise in this Tender Document) warranty support on all
components (i.e. infrastructure, application software, etc)
supplied by the Tenderer, from the date of final acceptance of
the last component of the solution.
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
COMPLY
We will provide the necessary support during cutover of the system, twelve (12) months warranty
support on all components (i.e. infrastructure,
application software, etc) supplied by the us, from
the date of final acceptance of the last component
of the solution.
The Tenderer must describe the scope of service (e.g. reporting

process, response time, escalation procedure, status reporting,
etc) and the roles and responsibilities of the parties involved
during the warranty period.
COMPLY
Please refer to appendix Support, Maintenance &

Warranty.
Key project resources for post- cutover support must be onsite

at DCA during the first three (3) months after the production
cut-over.
COMPLY
Key project resources for post-cutover support will

be onsite at DCA during the first three (3) months
after the production cut-over.
During the first three (3) months of warranty support period,

the Tenderer must conduct performance tuning.
COMPLY
During the first three (3) months of warranty support

period, we will conduct performance tuning.
000000332703875.xls, S20-SS
000000Page 220 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 20:
COMPLIANCE MATRIX
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY")
The Tenderer is to propose the application post implementation
COMPLY
We will propose the application post implementation
support services to ensure the upkeep of the solution by
support services to ensure the upkeep of the
providing application development and maintenance services
solution by providing application development and
that will be used for developing new functions, continuous
maintenance services that will be used for
enhancements, refinement and client requested customisation
developing new functions, continuous
after Systemis cut-over and live.
enhancements, refinement and client requested
customisation after Systemis cut-over and live.
The Tenderer shall specify the application System/ software
COMPLY
We will specify the application System/ software
maintenance to be provided. The application System/ software
maintenance to be provided. The application
maintenance shall minimally include software upgrades and
System/ software maintenance will minimally
large patches.
include software upgrades and large patches.
The Tenderer shall provide preventive maintenance,
emergency maintenance and software maintenance for the
system.
The Tenderer and DCA shall agree on schedule of the
preventive maintenance.
COMPLY
The Tenderer shall provide automated application preventive

maintenance tasks like regular housekeeping, transaction logs
cleanup, database tuning.
COMPLY
We will provide automated application preventive

maintenance tasks like regular housekeeping,
transaction logs cleanup, database tuning.
10
The Tenderer is to provide both telephone support and on-site

support.
COMPLY
We will provide both telephone support and on-site

support.
000000332703875.xls, S20-SS
COMPLY
We will provide preventive maintenance, emergency

maintenance and software maintenance for the
system.
Our company and DCA shall agree on schedule of
the preventive maintenance.
000000Page 221 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 20:
COMPLIANCE MATRIX
Maintenance Support
000000332703875.xls, S20-SS
COMPLIAN
CE
("COMPLY"
OR "NOT
COMPLY")
TENDERER'S RESPONSE
000000Page 222 of 223
PROJECT TITLE:
PART 2:
DIVISION 4:
SECTION 20:
COMPLIANCE MATRIX
This Tender does not include the acquisition of maintenance

support after the thirty six (36) months warranty. The Tenderer
however is to provide details of the maintenance coverage
after warranty (e.g. reporting process, response time,
escalation procedure, status reporting, etc).
000000332703875.xls, S20-SS
COMPLIAN
TENDERER'S RESPONSE
CE
("COMPLY"
OR "NOT
COMPLY")
COMPLY
000000Page 223 of 223

Lampiran 8 - Matriks Pematuhan Kepada Keperluan Sistem Aplikasi MIDS

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PROJECT TITLE:

MRO INDUSTRY DEVELOPMENT SYSTEM (MIDS)

FUNCTIONAL & TECHNICAL REQUIREMENTS

Ability to provide a centralize system to handle all processes.

Our proposed MIDS has the ability to provide a

Ability to provide the total solution in a web based

The Tenderer shall provide the Business Requirement

Our total proposed solution is in a web based

The proposed solution must be easily maintainable and

Changes made to any record will be logged in the audit trail.

Please refer to section 6.3.3 (Audit Log) in

The proposed solution will be the gateway of Aviation

Our proposed solution will be the gateway of

Architecture (BRA) for the major business processes.

The proposed solution will be easily maintainable

000000DEPARTMENT OF CIVIL AVIATION (DCA)

FUNCTIONAL & TECHNICAL REQUIREMENTS

Ability to provide a revised workflow that allows for a more

Ability to provide the initiation of the workflow by the

Ability to define escalation rules for a task in a business

The system must have the capability to be able to escalate the

The system will have the capability to be able to

Status of the Online Applications can be viewed at any time by

Status of the Online Applications can be viewed at

We have the ability to provide the initiation of the

000000DEPARTMENT OF CIVIL AVIATION (DCA)

FUNCTIONAL & TECHNICAL REQUIREMENTS

Allow the maintenance of standardize definitions,

Ability to reference to a set of lookup tables which available in

A workflow to capture the request for new/updated code is

Our proposed MIDS has the ability to provide option

Ability to monitor the progress of all activities conducted by the

Our proposed MIDS has the ability to monitor the

Our proposed MIDS has the ability to reference to a

000000DEPARTMENT OF CIVIL AVIATION (DCA)

FUNCTIONAL & TECHNICAL REQUIREMENTS

Ability to setup reference file maintenance with search

Ability to assign access entitlement for such reference file

Our proposed MIDS has the ability to assign access

Ability to create ad-hoc reports easily for super users.

Our proposed MIDS has the ability to create ad-hoc

000000DEPARTMENT OF CIVIL AVIATION (DCA)

FUNCTIONAL & TECHNICAL REQUIREMENTS

The solution shall be a web-based System.

Our proposed solution is a web-based System.

The solution shall be in Bahasa Malaysia for public access with

We support these features, please refer to section

The Tenderer must show the flexibility of the program

We are proposing VMWare virtual machine, so there

Ability to provide the client, presentation, business, integration

Please refer to section 3.2 (Solution Framework)

Ability to perform version control on the source codes.

Our proposed MIDS has the ability to perform

Ability to support high availability and able to load balancing

Ability to support active-active configuration with a flexible

Our proposed MIDS has the ability to support high

000000DEPARTMENT OF CIVIL AVIATION (DCA)

FUNCTIONAL & TECHNICAL REQUIREMENTS

Ability to support the fail over capability.

Ability to scale the System horizontally and vertically.

Ability to integrate together all components in the solution to

Ability to integrate with Business Intelligence (BI) System to

Ability to integrate with knowledge management

Shall be flexible without major rework when System