A.

B.

C.
D.

Support package replaces an object affected by an error, unlike manual

corrections support packages are not recognized as modifications during
upgrade and are overwritten.
Support packages are to be applied in the correct order by creating a patch
queue and required confirmation at each step. SAP support package manager
(SPAM) is the sap tool which has to be used for applying support packages.
Support packages will alter the user developed programs wherever necessary,
which are belonging to any user created namespaces.
During the support package application, modification adjustment may be
required using SPDD and SPAU. Modifications request appears for every sap
standard object which is changed from its original (ex for applying an OSS
note. ) Modification adjustment performed once can be transported to other
systems in the landscape.

Support packages delivered by SAP contain tools and standard

advance corrections. A support package eliminates an error in an SAP
system.

# 1 .Which of the following statements are true regarding the Support packages?
A.

B.

C.
D.

Support package replaces an object affected by an error, unlike manual

corrections support packages are not recognized as modifications during
upgrade and are overwritten.
Support packages are to be applied in the correct order by creating a patch
queue and required confirmation at each step. SAP support package manager
(SPAM) is the sap tool which has to be used for applying support packages.
Support packages will alter the user developed programs wherever necessary,
which are belonging to any user created namespaces.
During the support package application, modification adjustment may be
required using SPDD and SPAU. Modifications request appears for every sap
standard object which is changed from its original (ex for applying an OSS
note. ) Modification adjustment performed once can be transported to other

systems in the landscape.

2 .In a system landscape of multiple SAP Instances, how does SAP application take care
of data consistency and scalability? (Choose all that apply.)
A.
B.
C.

D.
2 .In a
system
landsc
ape of
multip
le SAP
Instan
ces,
how
does
SAP
applic
ation
take
care of
data
consist
ency
and
scalabi
lity?
(Choo
se all
that
apply.)

Presentation servers can log on to any application or to a group of application

servers, which can be controlled by login load balancing.
Message server takes care of controlling the updates, being executed by the
individual application servers and well as by the central instance.
Several application servers can be installed and each of them configured to
create buffers. Application servers communicate with the Central Instance (CI),
where CI controls the integrity of the application and each of the apps, takes its
share of load.
Message server co-ordinates the updates, which are performed on the central
instance.

A.
B.
C.

D.

Presentation servers can log on to any application or to a group of application

servers, which can be controlled by login load balancing.
Message server takes care of controlling the updates, being executed by the
individual application servers and well as by the central instance.
Several application servers can be installed and each of them configured to
create buffers. Application servers communicate with the Central Instance (CI),
where CI controls the integrity of the application and each of the apps, takes its
share of load.
Message server co-ordinates the updates, which are performed on the central
instance.

What
is the
role of
SAP
lock
mecha
nism,
how
does it
help in
mainta
ining
the
consist
ency
of data
in a
logical
unit of
work
(LOW
).
(Choo
se all
that
apply.)

A.

There exists a lock server on every sap application server apart from the central
instance server.

B.
C.
D.

The purpose of lock mechanism is to ensure that same data is not modified by
two users in the database simultaneously.
Lock entries should never be deleted, even if they are several days.
Locks are generated automatically according to the definition of the object in
the ABAP dictionary. Locks entries in the enqueue table are usually set and
deleted automatically when user programs access a data object and release it
again.

4 .Error messages such as System panic, Not enough core, No space left on device,
which refer to memory bottlenecks or more precisely a swap space bottleneck are
observed in the system log. What could be the causes? (Choose all that apply.)
A.

B.
C.

D.

There is not enough free swap space available in the operating system, the swap
space in the operating system is consumed, this could also happen due to nonsap application running on the same system.
The amount of physical RAM should be twice the amount of the swap space
The problem could be with SAP processes, or external processes, the operating
system could not allocate any more heap memory, this lead to the stopping of
the work processes.
The highest value set in the sap profile parameter that limits the swap space
usage has been exceeded.

Ans is correct
5 .The
Intern
et
comm
unicati
on
manag
er as
an
integra
l part
of the
SAP
WAS,
and it
serves
which
of the
follow
ing

functi
ons?
(Choo
se all
that
apply.)

A.
B.
C.
D.

ICM processes the incoming request using threads the threads communicate
with the work processes to complete a task.
ICM ensures communication between the SAP WAS and the outside world
using HTTP, HTTPS and SMTP protocols.
ICM generates the Internet server cache to optimize performance when
redundant requests.
ICM acts like a firewall and ensures that the communication is encrypted and
signed with a digital certificate.

# 6 .Asynchronous update is usually used in a SAP Logical unit work (SAP LUW).
How does this process help the users in relevance to updating? (Choose all that apply.)
A.
B.

C.

Asynchronous update allows multiple users to update the same record and
consistency is verified after the completion of transactions.
Asynchronous update uses in a SAP-LUW allows the system to temporarily
collect changes made by users and then at the end of the dialog phase, make the
necessary changes to the database in a separate update work process.
Asynchronous update does not affect the way the database performs an update,
the database remains consistent at all times.

7 .Snapshots of sm50 show several work processes in PRIV mode frequently. Which of
the following this does NOT indicate?
A.
B.
C.
D.
E.

#8
.What
role

Extended memory or the limit for the extended memory should be increased.
A few users might be executing queries which high amount of resources, the
user context data should be analyzed for resource intensive queries.
Transactions ST02 and ST06 should be analyzed for buffer swaps.
The swap space at the OS level is not sufficient for the current user load.
The work processes currently in PRIV mode are stopped and waiting for
resources.

does
SAP
memo
ry
manag
ement
play to
avoid
bottlen
ecks
in the
system
?
(Choo
se all
that
apply.)

A.

B.
C.

D.

9 .An
error
occurr
ed in
the
Oracle
databa
se,

A user request is not processed in just one work process, the user switches in
and out of work processes during a transaction, making an optimal usage of
work processes.
The dispatcher prevents the users from using excessive memory by locking the
users after a certain memory limit.
SAP memory provides buffer sharing, user context data is not always stored in
a local memory; instead it resides in extended memory after using initial roll
memory. Extended memory is a configurable amount of common memory area
for all the user context data. This feature provides efficient memory usage.
When the context of a work process changes, the user context is not copied,
instead it is assigned to alternating work processes by mapping operations. Less
data is copied and mapping is not work-intensive. This improves response times
and is resource efficient.

which
makes
the
databa
se
unusa
ble,
ex. A
user
deletes
a table
from
the
databa
se.
How
would
you
correct
such
an
error?
(Choo
se all
that
apply.)

A.

B.
C.

D.

Restoration of the database can be a solution, provided it is followed by a point

in time recovery, however there can be a data loss, any changes which were
made to the object from the break down moment would be lost.
Lost data and the table can be recovered by creating the table and data can be
loaded into the table using programs.
In general, you cannot use the Oracle Export/Import tools to recover a lost SAP
object. The reason for this is that the SAP database tables are often shared
system-wide. A user cannot import the ATAB (central control table) to recover
an individual SAP table, for example, as this would risk overwriting the work
of other users.
An object from the ABAP Dictionary or the ABAP Repository is involved. The
ABAP/4 Dictionary and the correction system both perform version backups of
these objects within the SAP System. If you can carry on working with that
version of the object (ideally, the object has not been changed recently), then
you can restore it.

E.

10 .An
error
occure
d in
the
Oracle
databa
se
after
which
the
Oracle
instan
ce
stoppe
d
respon
ding.
This
failure
can
happe
n due
to
CPU
or
memo
ry
overlo
ad or
due to
hardw
are
failure
also.
The
follow
ing
points
are
true in

You had exported the table earlier using the SAP utility R3trans, thus backing it
up. You can use this copy to restore the condition of the table at the time of the
export. (Take into account possible database inconsistencies).

such a
situati
on.
(Choo
se all
that
apply.)

A.

B.
C.
D.

11
.The
transa
ction
for
update
manag
ement
(sm13
)
displa
ys a
numbe
r of
record
s with
status
error
.
What
could
be the

Oracle database will need a instant recovery after a restart, this recovery will be
performed automatically by the system recovery (SMON) if the file system is
intact.
Only Transactional data of the SAP application involving an update will be lost,
other transactional data will be retrieved from the SAP extended memory.
All transaction data involved in the sap transactions which is not saved by the
user will be lost.
Database administrator intervention may be required for the recovery if the file
system is not intact i.e. if control file, data files or redo log files are not
available.

probab
le
reason
s?
(Choo
se all
that
apply.)

A.
B.
C.

D.

12
.How
can
we
judge
wheth
er the
Oracle
databa
se
perfor
mance
is
good
and if
there
is any
scope
for
impro
vemen

The system is too busy with a batch loading process and hence could not
perform any updates.
Many users are in the middle of executing transactions and did not press the
save button yet.
By selecting the error record in the update management, the relevant error
information recorded in the update header can be displayed. Isolated local
problems are usually errors in update function modules or in the associated
programs.
There could be a problem affecting the entire database, the update problem
would be resolved when the system error is eliminated.

t?
(Choo
se all
that
apply.)

A.

B.

C.
D.

Transaction ST03 gives a snapshot and historical information of the

performance data, the database time is displayed in the overall response time,
the database time should not exceed more than 40% of the total response time.
A snapshot of the OS also indicates the free CPU time, paging and memory, a
resource crunch in the OS will automatically slow down the database
performance. An idle time of 30% for the CPU is an indication of resource
availability.
Check whether the Oracle shared processes are running at the OS level
Disk access times can be found in transaction ST04, this gives response time
for the data files information of the access times for queries, if response time is
more than 10ms, reorganization or distribution of data files is recommended.

13
.Whic
h of
the
follow
ing are
recom
menda
tions
for a
logon
load
balanc
ing?
(choos
e all
that
apply.)

A.

In a landscape with several application server instances, specific servers

B.
C.
D.

should be assigned to specific application workgroup.

It is not practical to assign separate application servers if the users are not
using many application components, common logon groups are recommended.
Always have more than one application server in a logon group so that users
are directed to the available server in case one is down.
If there are two application servers assign each server to a separate logon
group to optimize the resources.

How
does
SAP
Web
applic
ation
server
functi
on as a
Web
server
and a
Web
client?
(Choo
se all
that
apply.)

A.
B.
C.
D.

Which
of the
follow
ing is
NOT

SAP WAS can create a HTTP request in an ABAP program in its Client Role.
SAP WAS can accept HTTP, HTTPS and SMTP protocols from a Web Client.
A configured J2EE server alone acts a web Server.
The in-built HTTP application server, with or without J2EE server can be a
Web server and also a Web Client.

one of
the
securit
y
feature
s
provid
ed in
the
SAP
WAS?

A.

B.
C.

D.

16
.What
are the
advant
ages
of
using
a SAP
Web
dispat
cher?
(Choo
se all
that
apply.)

SAP trust manager supports the use of public-key technology to establish trust
infrastructure. The trust manager performs the PSE and certificate maintenance
functions such as generating key pairs, creating certificate requests to be signed
by a Certification Authority (CA), and maintaining the list of trusted CAs that
the server accepts.
SAP WAS supports the Secure Sockets Layer (SSL) protocol.
Information about system resources and system services (system ID,
application configuration, printer configuration) requires kerberos
authentication.
User authentication is provided using either logon tickets or X.509 client
certificates.

A.
B.

C.
D.

SAP web dispatcher can be a one point access for HTTP(S) providing load
balancing, by dispatching the request to the server with the greatest capacity.
SAP web dispatcher decides whether the incoming HTTP request be forwarded
to ABAP or a J2EE server, it determines the group of servers that could execute
the request. Load is then balanced within this group.
Web dispatcher can also be used to start and stop the sap web server.
SAP Web dispatcher is useful for load balancing in the Web environment. In the
classic SAP system, load balancing is done by the message server

17
.Whic
h one
of the
follow
ing
step
cannot
lead to
a clue
if
proble
ms
occur
during
startup
of
SAP
applic
ation
on
Windo
ws
platfor
m?

A.

Check the startup log located in the work directory, Check the trace files of the
individual SAP processes, dev_ms for developer trace of message server,
dev_disp for developer trace of dispatcher, dev_w (m number of work process)
for developer trace of work processes.

B.

C.
D.

18
.Some
users
experi
ence
slow
respon
se
time
and
others
experi
ence
good
respon
se
time
on a
regula
r day
when
access
ing a
SAP
applic
ation.
What
could
be the
possib
le
reason
s?
(Choo
se all

Event Viewer to access the Administrative Tools (Common) Select

Programs Application. You are shown aWindows event log. In the menu
bar, select Log list of errors, warnings, and information generated by the
application software. You can display detailed information by clicking on a
particular log.
Check if Windows operating system password has been changed for the
SIDadm user.
Check that the SAP service (SAP_, e.g. SAPC11_00) was started.

that
apply.)

A.

B.
C.

D.

19
.Whic
h of
the
follow
ing
statem
ents
are
true
regard
ing the
startup
proced
ure of
an
SAP
system
on
Windo
ws
OS?
(Choo
se all
that
apply.)

A database lock created automatically by the system in a users transaction, can

lock the update for a particular object, other users required to use the same
transaction have to wait until the lock is released.
Database may not be available at this point of time.
Dialog processes have been loaded with long running dialog steps, a few users
have occupied many dialog work processes. And the remaining dialog work
processes have to attend a large number of users, who face long response time.
One or more work processes must have been in PRIV mode, check sm66 for the
work process status.

A.
B.

C.

D.

R/3 processes read the instance profile for the parameter values and start
accordingly.
Sapstart triggered from the SAP MMC console program starts the message
server, dispatcher, collector and the sender. On a dialog instance, message
server is not started.
R/3 processes read the appropriate parameters from a C source in the R/3
kernel, these values are replaced from the values in the default profile and the
instance profile subsequently.
Work processes are created according to the information provided in the
profiles. And the work processes get connected to the database.

20
.What
is zero
admin
istrati
on
memo
ry
mana
gemen
t, in
refere
nce to
Windo
ws
operati
ng
system
, how
effecti
ve is
it?
(choos
e all
that
apply.)

A.

Zero administration memory management works by dynamically managed

extended memory, providing a nearly unlimited memory resource.

B.
C.
D.

Since, most of the user context data is located in the extended memory instead
of local memory, memory utilization is very efficient.
Unlimited memory is allocated to individual work processes, ensuring the
completeness of the user request.
Under zero administration memory management, extended memory extends
itself as user requirement increases, however the max limit for this extension is
the Windows page file.