What is Organizational Behavior?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
Rick Ligthelm

Class Agenda
What is organizational behavior?
Does it matter?
How do we know things about OB?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

What is Organizational Behavior?

Think of the single
worst coworker youve
ever had
What did he or she do
that was so bad?

Think of the single best

coworker youve ever
had
What did he or she do
that was so good?
2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
Michael Lokner

What is Organizational Behavior?

A field of study devoted to understanding, explaining,
and ultimately improving the attitudes and behaviors
of individuals and groups in organizations

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

 2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Does OB Matter?
Do firms who do a good job managing OB concepts become
more profitable as a result?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Does OB Matter?
The resource-based view
of the firm

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Does OB Matter?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Does OB Matter?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

So Whats So Hard?
The Rule of 1/8th
One must bear in mind that 1/2 of organizations
wont believe the connection between how they manage
their people and the profits they earn. 1/2 of those
who do see the connection will do what many
organizations have done--try to make a single change to
solve their problems, not realizing that the effective
management of people requires a more comprehensive and
systematic approach. Of the firms that make
comprehensive changes, probably only about 1/2 will
persist with their practices long enough to actually
derive economic benefits.
2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

10

How Do We Know Things about OB?

Where does the knowledge
in this textbook come
from?
Understanding that
requires an understanding
of how we know things, in
general

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
Rupa panda

11

How Do We Know Things about OB?

How do we know about what causes:
People to stay healthy?
Children to grow up happy?

Employees to be satisfied with their jobs?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

12

How Do We Know Things about OB?

Methods of Knowing
Experience
Intuition

Authority
Science

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
Rupa panda

13

How Do We Know Things about OB?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

14

Scientific Interests

STRONGLY
DISAGREE

DISAGREE

NEUTRAL

AGREE

STRONGLY
AGREE

1. I think being a scientist would be an interesting career path.

__________

2. Working as a scientist is something I could see myself enjoying.

__________

3. A scientific career path could be engaging, even if the work took a

long time to finish.

__________

4. Working with other scientists to make important discoveries would

offer meaning.

__________

5. Studying scientific knowledge to solve problems would be

intrinsically satisfying.

__________

15
2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

15

How Do We Know Things about OB?

Theory
A collection of
assertions (both verbal
and symbolic) that
specify how and why
variables are related,
as well as the
conditions in which they
should (and should not)
be related

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
Nathan ONions

16

How Do We Know Things about OB?

Is OB Common Sense?
In groups, build a theory
similar to the one at the
right, for each outcome
Job satisfaction
Strain

Motivation
Trust in supervisor

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

17

How Do We Know Things about OB?

To test our theory, we gather data on the variables
included in our hypotheses
We then use variants of the correlation coefficient to
test hypotheses, to see if they verify our theory

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

18

How Do We Know Things about OB?

The correlation
Perfect positive relationship: 1
Perfect negative relationship: -1
Strength of the correlation inferred from judging the
compactness of a scatterplot of the X-Y values
More compact = stronger correlation

Less compact = weaker correlation

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

19

The Correlation

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

20

The Correlation

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

21

The Correlation

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

22

The Correlation
How big is big?
Whats the correlation
between height and
weight?
Will the correlation
between job satisfaction
and job performance be
higher or lower?

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
regan76

23

The Correlation
Important disclaimer
Correlation does not prove causation

Proving causation requires:

Correlation
Temporal precedence

Elimination of alternative explanations

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

24

How Do We Know Things about OB?

The correlations from multiple studies get averaged
together using meta-analysis
Meta-analyses can then form the foundation for
evidence-based managementthe use of scientific
findings to inform management practice
Well supported theories become helpful tools for
answering why questions, like:
Why your best and worst coworkers act so differently
Why you sometimes think, feel, and act a certain way
2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

25

OB on Screen: Moneyball

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
Columbia Pictures/Photofest

26

Introspection

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

27

Next Time: Job Performance

2017 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or
distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in

Source:
Alex Rio Brazil

28