ANTHONY R.

DONADIO
Staten Island, NY 10306
Little Egg Harbor, NJ 08087
https://www.linkedin.com/in/anthonydonadio

ardonadio@comcast.net

917-567-1356

EXECUTIVE OPERATIONS MANAGEMENT

(Director of Operations, Security, Property Management)
Strategic and hands-on operations professional, accomplished leader with track record of revitalizing,
accelerating growth, and maintaining ROI for operations in intensely competitive markets. Record of
targeted, growth-oriented leadership incorporating strategic approaches to optimize lean operation
principles. Recognized for ability to distill complex issues to fundamentals, create blueprints for growth,
and implement systems to guarantee profitability and sustainable competitive advantage.
Management professional with leadership experience in coaching, counseling and supervising employees
in daily operations. Demonstrated abilities in leading business organizations by providing strategic
direction to operation teams, Skilled at developing highly functional teams strategic planning,
scheduling, training, and facilitating briefings and presentations. Demonstrated abilities in managing
multi location processes, crisis management, event planning and counseling programs. Proven abilities in
the implementing and maintain security policies, procedures ad programs, facility security systems and
access.
Quality Processes High Performance Team Building Project Management P & L Loss Prevention
Productivity & Performance Management Process Engineering Strategic Key Alliance Cost Control

EXECUTIVE EXPERIENCE
CARVEL, CINNABON, COFFEE BEANERY, MAIN STREET PIZZA & BAGELS 2005 to April 2015
Managing Member
Started up and managed state-of-the-art ice cream parlor, Cinnabon, coffee shop, bagel store and pizzeria including
site selection, recruiting and training the operations team as well as developing and installing all financial and
operational controls.

HERITAGE REALTY ASSOCIATES CORPORATION, 1991 to April 2015

President
Knowledge of commercial property management of large and small residential and business structures. Highly
effective in developing plans and ideas to assist client retailers in increasing their overall profit status.
Developed operational procedures that have cut costs and increased revenues. Skilled in management of
multi-disciplinary teams with responsibilities in the areas of contractor liaison, budget management, fee
and contract negotiations, project planning and monitoring, scheduling and design coordination.

SGI INC., Malvern, PA 2011- December 2012

Director of Operations
Reported to President; managed 13 National accounts, 13 managers and 200 employers with an $8M revenue
budget. Provided specialized services (safety, hospitality, cleaning, landscaping/maintenance) to the
business improvement district industry employing ambassadors, throughout the United States,
Added three new national accounts within first year
BLOCK BY BLOCK INC., Louisville, KY 2008-2011
Regional Vice President
Reported to President; Managed 14 accounts, 14 managers, 250 employees in 8 states and the District of Columbia.
Developed the system of building high performing teams which resulted in the highest profitability of all of Block by
Blocks four regions three years in a row.
Increased profits; added 5 new accounts; producing 4 million to 8 million dollars in revenue in
less than three years.
Initiated region-wide chemical supply program which resulted in cost reduction of waste and
consumption. As a result of its success, this program was implemented after completion of its
pilot program; the President adopted it nation-wide.
Implemented Joint Pressure Washing Program between Georgetown Business Improvement
District and Rosslyn Business Improvement District resulting in a cost savings from the area of
supervision to efficient coordination of equipment and personnel.
AT SYSTEMS INC, Wilmington, DE 2007-2008
Corporate Security Investigator
Duties: all in-house investigations related to theft, workers comp. and insurance fraud as well as workplace violence
issues and executive protection. Reported to Frank McCoy Senior VP. Closed 150 cases;
recovered $750,000.00; arrested and/or terminated five
employees.
NEW YORK CITY POLICE DEPARTMENT, New York, NY 1984-2006
Anti-Crime Supervisor
1992-2006
Precinct Sergeant
1989-2006
Police Officer
1984-1989

Restructured Robbery Response Plan for pattern robberies, created new outline for plan that
outlined appropriate steps to follow. This plan became official model to follow by all Commands
borough wide.

Adjusted work schedules to cover assignment shared by 3 independent units. Extended time
assignment was covered while accommodating meal and training periods; thus allowing one unit
to focus on spiking crime trends which drastically reduced street crime.

Increased efficiency, communications and problem solving ability between Detective Bureau
and Patrol by establishing a position for clearing operational issues and creating a liaison which
allowed both units to function more efficiently and productively.

THE SERGEANTS BENEVOLENT ASSOCIATION, 1991-2006

Brooklyn South Director/Delegate

Duties: contract negotiating, arbitrating, political action committee, civil hearing representation and discipline
meetings dealing with union responsibilities of 700 active and retired sergeants.

A NEW HERITAGE LIMOUSINES, 1993 to 2003

Owner/General Manager
Started up and managed a full line limousine business servicing the tri-state New York Metro area. Built
business from its inception into a multi-million-dollar enterprise developing exclusive contracts with
several of the most prestigious restaurants, hotels and casinos.

Created the premise for a New Heritage Limousine: "Safe, prompt courteous service.

Managed staff of 34 to perform tasks efficiently in a courteous manner.

Formulated budgets and set competitive pricing to operate and prosper under budget
guidelines.

Initiated Chauffer Incentive Programs reducing payroll while achieving higher pay for
employees.

Directed managers to closely monitor specific aspects of the business eliminating waste as well
as larceny.

Organized other limousine companies to become part of a network allowing all to service
larger and more demanding clients.

Opened new markets allowing additional revenue generators, i.e. Foxwoods Casino. Corporate
Jet Sharing not traditionally sought after by limousine companies.

Developed strategic response program for A New Heritage Limousine in order to deal with
Sands Hotel and Casino (A New Heritage's largest client) chapter 11 announcement. Immediately
traded in 90% of limousine fleet for new model year allowing company to reduce overhead by
65%. Utilized time frame to secure new corporate contract with Foxwoods Casino resulting in a
30% increase in revenues while continuing as Staten Island's newest fleet.

EDUCATION & AWARDS

St. John's University - B.S. in Criminal Justice and Business Administration
Inducted into the NYPD Honor Legion May 1990
Thirty-one Commendations, Meritorious Police Duties and excellent Police Duties
One World Trade Center Bar for responding to and taking action on September 11, 2001