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Important Definitions:
o Any reference to mobile means the combination of smartphone and tablet. When data is referring specifically smartphones
or tablets, it will be labeled accordingly.
o All mobile data is based on Age 18+ population.
o A unique visitor is a person who visits an app or digital media property at least once over the course of a month. This
metric, in app parlance, is equivalent to a monthly active user/MAU. A daily visitor is similar to a daily active user/DAU.
For more information about subscribing to comScore services, please contact us at www.comscore.com/learnmore.
Table of Contents
App Overview
13
20
31
Content Categories
41
46
App Overview
Digital media usage time, driven by mobile apps, has exploded since
2013, but growth across all platforms is beginning to slow.
Growth in Digital Media Time Spent
Source: comScore Media Metrix Multi-Platform & Mobile Metrix, U.S., Total Audience
Desktop
Mobile App
Mobile Web
1,600,000
+5%
+21%
1,400,000
77,081
124,787
+62%
864,328
+111%
+3%
+11%
97,440
+25%
778,954
+52%
800,000
600,000
118,299
+26%
1,200,000
1,000,000
% Change
vs. June 2013
621,410
409,847
+14%
+1%
-11%
400,000
200,000
476,553
480,967
550,522
491,743
Jun-2013
Jun-2014
Jun-2015
Jun-2016
70%
+16pts
65%
60%
58%
49%
+16pts
55%
50%
51%
+16pts
49%
45%
42%
40%
35%
33%
30%
Jun-2013
33%
-16pts
Dec-2013
Jun-2014
Dec-2014
Jun-2015
Dec-2015
With desktop
engagement finally
in decline, it is now
losing share to
mobile at a rapid
rate. The
convenience of
smartphones and
tablet devices, and
the innovation
around mobile apps
have completely
shifted the digital
media landscape in
favor of mobile.
Jun-2016
comScore, Inc. Proprietary.
TABLET
DESKTOP
9%
1% 3%
8%
SHARE OF
GROWTH
IN DIGITAL
TIME
(JUNE 2016 vs.
JUNE 2013)
80%
SMARTPHONE
While every
component is
contributing to
digitals massive
growth in time spent
over the past three
years, it is the
smartphone app
that has been the
biggest driver by far.
It has accounted for
80% of all growth in
digital media
engagement during
that period of time.
In fact, smartphone apps alone now account for nearly half of all
digital media time and 3 out of every 4 minutes on mobile in total.
Smartphone App Share of Platform Time Spent
Source: comScore Media Metrix Multi-Platform & Mobile Metrix, U.S., Total Audience
90%
+6pts
80%
79%
74%
70%
+8pts
66%
60%
50%
49%
40%
+16pts
33%
30%
Jun-2013
Dec-2013
Jun-2014
Dec-2014
Jun-2015
Dec-2015
Smartphone apps
have become the
primary access
vehicle to the
internet,
representing half of
total digital media
time spent. They
already account for
the vast majority of
total mobile and
mobile app time
spent and are
gaining share
among every
segment of the
market.
Jun-2016
comScore, Inc. Proprietary.
Jun-2015
100
90.6 93.5
82.5
80
Jun-2016
85.6
73.8
78.8
+37%
73.1
68.2
62.7
57.5
60
55.6
40.7
40
39.8 42.1
20
Millennials spend an
exorbitant amount
of time on their
smartphone apps,
and usage declines
with age. However,
every segment of
the population is
using their
smartphone apps
more over time, with
55-64 year-olds
seeing the greatest
year-over-year
increase with
growth of 37%.
0
Total
Age 18-24
Age 25-34
Age 35-44
Age 45-54
Age 55-64
Age 65+
comScore, Inc. Proprietary.
Jun-2015
Jun-2016
40
34.7
30
-35%
34.0
32.5
30.8
29.6
27.6
28.0
26.6
23.5
22.6
23.4
23.0
19.4
20
17.3
10
0
Total
Age 18-24
Age 25-34
Age 35-44
Age 45-54
Age 55-64
Age 65+
comScore, Inc. Proprietary.
10
Smartphone apps already drive the majority of web usage for 18-44
year-olds and are nearing that level for all but the oldest web users.
Share of Platform Time Spent by Age
Source: comScore Media Metrix Multi-Platform & Mobile Metrix, U.S., Age 18+, June 2016
Desktop
Smartphone App
Age 65+
Smartphone Web
Tablet App
58%
Age 55-64
20%
35%
Age 45-54
43%
37%
Age 35-44
0%
10%
62%
20%
30%
40%
50%
4%
12%
70%
80%
2%
7%
7%
2%
8%
7%
1%
8%
1%
8%
60%
3%
10%
6%
57%
22%
16%
6%
54%
27%
Age 18-24
2%
45%
31%
Age 25-34
Tablet Web
90%
Younger consumers
spend the largest
share of their time
on smartphone
apps, but nearly
every group outside
of the oldest
segment prefers this
platform. Possibly
due to familiarity
and their larger
screens, desktop
and tablets have a
higher share of
engagement as
users get older.
100%
11
App
Web
100%
13%
12%
17%
87%
88%
83%
Mobile
Smartphone
Tablet
80%
60%
40%
20%
0%
12
13
In the past two years, the average Top 1000 digital media propertys
audience is up 36% due to huge gains in mobile audiences.
Avg. Monthly Audience for Top 1000 Properties for Total Digital, Mobile, and Desktop
Source: comScore Media Metrix Multi-Platform, U.S., Total Audience
% Change
vs. June 2014
18
16.7
16
+36%
TOTAL DIGITAL
12
12.3
12.4
+81%
6.4
-4%
MOBILE
Mobile Surpassed
Desktop in June 2014
10
8
7.2
6.5
DESKTOP
Jun-2016
May-2016
Apr-2016
Mar-2016
Feb-2016
Jan-2016
Dec-2015
Nov-2015
Oct-2015
Sep-2015
Aug-2015
Jul-2015
Jun-2015
May-2015
Apr-2015
Mar-2015
Feb-2015
Jan-2015
Dec-2014
Nov-2014
Oct-2014
Sep-2014
Aug-2014
Jul-2014
Jun-2014
May-2014
Apr-2014
14
14
Apps
Mobile Web
+45%
+82%
vs. 2014
vs. 2014
12,000
10,000
8,000
6,000
4,000
2,000
Jun-2014
Sep-2014
Dec-2014
Mar-2015
Jun-2015
Sep-2015
Dec-2015
Mar-2016
A comparison of the
Top 1000 Apps vs.
the Top 1000 Mobile
Web Properties
shows that despite
apps dominance in
usage time, mobile
web is responsible
for big audiences on
mobile. Mobile web
audiences are
almost 3x the size
and growing 2x as
fast as app
audiences.
Jun-2016
15
But mobile web audiences also tend to be a mile wide and an inch
deep. As audiences increase, average time on mobile web declines.
Top 1000 Mobile Web Properties: Average Audience and Time Spent Trend
Source: comScore Mobile Metrix, U.S., Age 18+
14,000
+82%
12.0
10,000
10.0
8,000
8.0
-27%
6,000
6.0
4,000
4.0
2,000
2.0
0.0
Jun-2014 Sep-2014 Dec-2014 Mar-2015
12,000
14.0
Mobile web
audiences continue
to climb, but the new
audiences being
reached are lightly
engaged and bring
down the average
time spent figures.
Much of this new
traffic is drive-by
social referral. While
this traffic can help
establish larger
audience reach for
mobile media
properties, there may
also be limits to the
advertising
opportunity it creates
if users dont return.
Jun-2016
16
5-10 MM
140
123
Number of Apps
20 MM +
+4%
+29%
120
100
10-20 MM
28
27
95
133
+36%
+43%
80
21
60
23
45
33
-6%
+24%
40
20
51
63
59
Jun-2015
Jun-2016
0
Jun-2014
The growing
number of mobile
apps reaching large
audiences proves
that apps should not
only be viewed in
terms of
engagement metrics
alone. Big gains
were observed in
the number of apps
with 10-20 MM
users, signaling a
strengthening in the
second tier.
17
5-10 MM
10-20 MM
20 MM +
700
+36% 587
600
500
400
300
200
100
138
433
314
-8% 288
71
64
84
93
148
122
81
159
143
Jun-2015
Jun-2016
301
218
0
Desktop
Jun-2015
Jun-2016
Mobile Web
+7% 132
123
27
33
63
28
45
59
Jun-2015
Jun-2016
Despite growing
audiences on apps,
the existing digital
infrastructure makes
it harder to build
large audiences on
apps than on the
web. As evidenced,
the mobile web has
4.5x more web
properties with 5
million unique
visitors than apps
have, while also
growing at a faster
rate.
Mobile App
comScore, Inc. Proprietary.
18
11.4
188.6
3x
20x
mobile
app
mobile
web
4.0
9.3
App
Mobile Web
App
It may be more
challenging to build
a large audience on
apps, but those app
users are a very
loyal bunch. They
spend more than 3
hours per month on
the Top 1000 apps
on average about
20x greater than
what mobile web
visitors spend on
their Top 1000
properties.
Mobile Web
comScore, Inc. Proprietary.
19
20
0 Apps
49%
13%
1 App
11%
2 Apps
8%
3 Apps
6%
4 Apps
7%
5-7 Apps
6%
8+ Apps
1+ Apps
51%
Of those who do
download apps
during the course of
a month, the
average number
downloaded per
person is 3.5.
However, the total
number of app
downloads is highly
concentrated at the
top, with 13% of
smartphone owners
accounting for more
than half of all
download activity in
a given month.
Heavy App
Downloaders
* Note: comScore made significant improvements to the statistical weights and audience projections for MobiLens in 2015. Due to these changes,
comparisons of this chart with a similar version that appeared in The 2014 U.S. Mobile App Report should be avoided.
21
50
Age 13-17
Seattle (116)
Over-index
100
150
200
NYC (119)
100
Age 18-24
136
Age 25-34
135
Age 35-44
119
San Francisco
Bay Area (135)
DC (115)
Atlanta (111)
Dallas (114)
Age 45-54
73
Houston (137)
Age 55-64
Age 65+
57
42
Male
Female
Miami (134)
Hispanics
HH Size 4+
Index
Index
Index
131
132
131
110
90
Those who
download 5+ apps
per month are more
likely to exhibit
certain demographic
characteristics, such
as being 18-44
years old, male, and
Hispanic. They are
also much more
likely to be into
mobile gaming and
come from certain
urban centers, such
as Houston, San
Francisco, Miami
and Los Angeles.
22
1 Screen
2 Screens
3 Screens
4 Screens
Age 18-34
19%
27%
25%
Age 35-54
19%
26%
27%
Age 55+
16%
26%
27%
5+ Screens
21%
16%
14%
61%
8%
41%
13%
16%
25%
23
In Folder
+3 pts
2%
5%
8%
7%
9%
Other
70%
7 out of 10
smartphone users
prefer to keep their
most frequently
used app in the
location with the
least amount of
friction on their
phone one click
away on their home
screen. Nearly 1 in
10 keep their most
used app in a folder,
which is up from 7%
last year.
24
59%
56%
Easier access
75%
Purposely Moved Apps
to Home Screen
40%
27%
12%
3 out of 4
smartphone users
made the effort to
customize which
apps appear on
their home screen.
The desire to
access certain apps
easily and rapidly
are the key drivers
in determining
which apps get
placed on the home
screen.
25
App Store
Word-of-Mouth/Opinion
Advertising/Marketing
25%
21%
21%
% of Smartphone Users
20%
16%
14%
15%
16%
14%
11%
11%
9%
10%
8%
9%
9%
9%
8%
8%
6%
5%
0%
Searched app
store
Featured/ Top
List in app store
via comment/
via news/ print
review/ social site review/ TV show
Jun-2015
via a website
via Ad on device
browser/ app
via Ad on TV/
print/ billboard
App acquisition
appears to be moving
from pull to push.
App stores remain
the most important
method, but they are
no longer growing in
importance.
Meanwhile, more
users are now
discovering apps
from websites, digital
ads and traditional
media ads,
highlighting the
increasing
importance of
traditional push
marketing for user
acquisition.
Jun-2016
comScore, Inc. Proprietary.
26
Never
2015
9%
Rarely
Sometimes
22%
36%
+7 pts
2016
13%
25%
Often
Always
22%
11%
-6 pts
35%
19%
8%
* This question was only directed to those smartphone users who indicated that they received a request for push
notifications.
Push notifications
are a crucial method
for apps to keep its
users actively
engaged and from
abandoning it over
time. But as people
download more
apps, notifications
will be prioritized for
only the most
important ones.
38% of users now
claim they never or
rarely agree to
accept them, up
from 31% last year.
27
6x vs.
Millennials
% of Smartphone Users
40%
35%
30%
20%
18%
16%
10%
Higher levels of
comfort and
familiarity with the
device and a
greater tendency to
multi-task drive
Millennials singlehanded phone
usage, while their
parents generation
rely on both hands
to navigate their
phones.
6%
0%
Total Age 18+
Age 18-34
Age 35-54
Age 55+
28
Age 18-34
61%
Age 35-54
Age 55+
59%
46%
A significant portion
of one-handed
smartphone users
of all ages consider
thumb reach when
positioning apps on
their phone. While
overall it appears
that thumb reach is
an important
consideration
across all age
groups, younger
users tend to be
more conscious of
this variable.
* Represents the percentage of one-handed smartphone users who responded on a 5-point scale that they Strongly Agree or Somewhat Agree with the following statement:
Agree/Disagree: The ease with which Im able to reach an app with my thumb when operating my phone affects where I have positioned that app on my smartphone?
29
Smartphone
Tablet
70%
Avg. # of Different Apps Used per Month
61%
60%
50%
27
45%
14
40%
30%
Smartphone
Tablet
18%18%
20%
10%
10%
8%
7%
5%
5%
4% 3%
3% 2%
2% 1%
2% 1%
1% 1%
1% 0%
10
1%
0%
1
11+
Smartphone users
spend an
astonishing 45% of
their app time on
their #1 most used
app, and nearly
three quarters of
that time within their
Top 3. Tablet users
have even more
concentrated
activity, with 61%
dedicated to their #1
app and 87% within
their Top 3.
30
31
The Top 25 mobile apps are still dominated by the largest internet
companies, with Facebook and Google owning the top of the list.
Top 25 Mobile Apps by Unique Visitors (000) with Y/Y Growth
Source: comScore Mobile Metrix, U.S., Age 18+, June 2016
Y/Y %
Change
Social
Entertainment
Utilities
Retail
Facebook
Facebook Messenger
YouTube
Google Maps
Google Search
Google Play
Gmail
Pandora Radio
Instagram
Amazon Mobile
Apple Music*
Apple Maps
Snapchat
Pinterest
Google Drive
Yahoo Stocks
Twitter
The Weather Channel
Weather Channel Widget
Netflix
Spotify
Groupon
Walmart
eBay
Yahoo Mail
149,562
129,676
116,403
95,311
89,924
86,713
78,734
76,500
75,385
30,213
11%
12%
16%
3%
20%
55%
66,734
35%
22%
52%
26%
46,916
33,337
25%
51,428
47,770
37,821
18%
51,955
50,090
40,362
36%
67,489
60,351
39,511
19%
68%
3%
14%
13%
23%
16%
35%
40%
27,804
26%
27,547
10%
23,723
10%
* Apple Music, as it appears in comScores monthly reporting, is referring to Apples native music app, which captures all music activity within that app, including listening via the
comScore, Inc. Proprietary.
streaming service, radio service and users personally downloaded music libraries..
32
13 hours on
app in month
Accounts for
76% of Mobile
App Time Spent
in Social
Networking
Category
Appears on
Home Screens
Ranks in Top 5
most used apps
for 46% of
Smartphone
Users
for 5 in 6
smartphone
users
150 MM
88%
unique visitors,
highest among all
mobile apps
penetration of
Millennial app
population
The numbers
demonstrate
Facebooks immense
influence in the app
ecosystem and, more
broadly, in mobile.
Facebooks flagship
app leads all other
apps in total
engagement, home
screen incidence
and, of course,
audience reach
both among the total
app population and
Millennials.
33
Millennials concentrate more of their mobile app time within the Top
10 ranked apps in their cohort than older age groups do.
Top 10 Apps by Age Segment: Share of Total App Time Spent
Source: comScore Mobile Metrix, U.S., Age 18+, June 2016
Age
55+
35-54
18-34
3
4
5
Top 10 apps
share of all
app time
7
8
9
50%
39%
34%
10
All Others
Half of Millennials
total engagement
on mobile apps
occurs on the
groups Top 10
highest usage apps.
This concentration
of activity within the
Top 10 apps
decreases with age,
highlighting the
greater consensus
among younger
users on their
favorite apps to
spend time with.
* App ranks are based on the Top 10 apps by time spent among the aggregate age segment, not the Top 10 apps among individual users within the age segment
comScore, Inc. Proprietary.
34
99%
81%
Venmo
81%
Twitch
80%
Vine
78%
MeetMe
77%
GroupMe
76%
Tinder
75%
SoundCloud
74%
Wattpad
72%
70%
Snapchat
70%
YouTube Music
69%
Clash Royale
69%
68%
Color Switch
67%
Timehop
67%
66%
Kik Messenger
66%
Airbnb
66%
35
80%
Age 18-24
70%
70%
60%
% Reach
50%
Age 25-34
40%
41%
30%
29%
Age 35+
20%
14%
10%
6%
3%
0%
Jun-2013
Jun-2014
Jun-2015
Jun-2016
Snapchats core
audience of 18-to-24
year-olds is nearing
full saturation, but
going forward, much
of the growth should
come from older 2534 year-old
Millennials, where
theres still a huge
opportunity. Perhaps
most interestingly, the
35+ segment is now
approaching a critical
mass of users as it
nears 15%
penetration.
comScore, Inc. Proprietary.
36
Top 3
Top 5
Top 10
100%
86%
90%
80%
70%
70%
69%
61%
60%
49%
50%
43%
30%
39%
37%
40%
25%
22%
21%
20%
13%
10%
0%
Total
Age 18-24
Age 25-34
Age 35+
Snapchat has
become a primary
obsession among
many of its users,
ranking as of the
three most used apps
for of its users and
even higher among
18-24 year-olds.
Cracking into this
rarified air is an
impressive feat
considering wellentrenched positions
of high engagement
apps like Facebook,
Pandora, YouTube
and Instagram.
37
Source: comScore Custom Survey, U.S., Age 18+, August 2016; comScore Mobile Metrix, U.S., Age 18+, June 2016
100%
90%
80%
FB Messenger
YouTube
FB Messenger
Google Maps
70%
60%
(Aug. 2015)
50%
Pandora
40%
Snapchat
30%
Spotify
20%
10%
Shazam
Google Search
Instagram
Google Maps
(Aug. 2015)
Apple Maps
Amazon
Twitter
Yelp
ESPN
0%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
38
Many of the fastest growing apps are services that improve existing
real-world behaviors, such as hailing cabs, exercising and dating.
Fast Rising Apps Unique Visitor Trend
Source: comScore Mobile Metrix, U.S., Age 18+
% Change
vs. June 2014
20
+195%
18
16
Unique Visitors (MM)
+1,524%
14
+828%
12
10
+220%
8
+2,371%*
+492%
4
2
0
Jun-2014
Jun-2015
Jun-2016
* Bitmojis percent change figure represents its app audience growth from February 2015 to June 2016.
39
Pokmon GO
launched on July
6th, and in just a
matter of days it
was consistently
capturing more than
20 million daily
users. Throughout
the rest of the
month, Pokmon
GO never dipped
below that mark,
and it peaked with
28.5 million daily
users on July 13th.
28.5 MM
35
30
25
20
60% of
15
Pokmon Gos
users are
10
Age 18-34
5
0
7/1
7/7
7/11
7/15
7/19
7/23
7/27
7/31
40
Content Categories
41
Social Networking
Music*
20%
Games
26%
Multimedia
Instant Messengers
Retail
2%
2%
3%
3%
4%
Indicates
entertainment and
communication
categories.
16%
Photos
Search/Navigation
Portals
12%
5%
7%
News/Information
Social Networking,
Music and Games
contribute nearly
half of total time
spent on mobile
apps. The strength
of the top categories
highlights that
mobile devices are
more heavily used
for entertainment
and communication
than their desktop
counterparts.
Other
* As of January 2016, the Pandora Radio media property reclassified itself from the Radio category to the Music category. This had a significant and inorganic impact on both
categories time spent figures.
42
Music
96%
Instant Messengers
94%
Maps
93%
Photos
92%
Online Gaming
88%
Weather
80%
Personals
75%
Social Networking
+16
69%
Retail
54%
News/Information
35%
Sports
32%
Portals
Politics
+4
20%
+10
Mobile Apps
dominate total time
spent for social and
communication
categories, as well
as certain on-the-go
utilities like Music,
Maps and Weather.
The growth of apps
like Tinder in
Personals and
Amazon in Retail
contributed to the
double-digit gains in
mobile app share
for their respective
categories.
1%
comScore, Inc. Proprietary.
43
Mobile usage lives and dies by the success of apps. Categories with
strong app usage are more likely to shift from desktop to mobile.
Selected Content Category Share of Time Spent on Mobile & Apps
Source: comScore Media Metrix Multi-Platform & Mobile Metrix, U.S., Total Audience, June 2016
100%
Photos
90%
Maps
IM
Weather
Games
80%
Social Networking
70%
Beauty/Fashion Food
60%
Search
Humor
Entertainment News
50%
Newspapers
40%
Tech News
Sports
Food
(Aug. 2015)
30%
Beauty/Fashion
Politics
Portals
(Aug. 2015)
20%
10%
0%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
44
80%
76%
Social Networking
Multimedia
68%
70%
60%
50%
40%
30%
21%
20%
8%
10%
4%
4%
2%
1%
1%
1%
1%
0%
10
4%
1%
1%
1%
1%
0%
0%
0%
10
1%
1%
0%
10
0%
1
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Retail
Newspapers
45%
34%
26%
13%
8%
7%
7%
8%
3%
2%
2%
4
5
6
7
Top Properties in Category
2%
2%
2%
10
3%
1
1%
1%
5
6
7
8
Top Properties in Category
* Note that Instagram resides in the Photos category, but would otherwise be slightly larger than Snapchat.
45
46
Key Takeaways
1
More time is being spent on smartphone apps, but most of that time is concentrated
in the highest engagement apps owned by a few of the largest internet companies.
The smartphone app now accounts for half of digital media time spent and is still growing
strongly, but not at the rate it once was. And large internet companies command the
majority of app time, so it can be a challenging market for lesser-known brands.
While we havent yet reached Peak App the market is definitely tightening, and app
publishers need to rethink how to break through to the consumers screen.
People arent downloading as many apps anymore, they increasingly put those apps into
folders, and they are less likely to allow push notifications, making it harder than ever for
apps to be seen. Breaking through means having the rare novel app idea or relying on
traditional marketing and advertising for distribution.
Digital publishers must have a well-developed platform strategy for converting their
large mobile web audiences into highly engaged, loyal app users.
Mobile web is the primary vehicle for expanding audience reach, but apps are where heavy
engagement happens. Publishers must get better at onboarding mobile web visitors to the
app, and get their apps promoted to the home screen if they want to maximize usage.
comScore, Inc. Proprietary.
47
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Survey Research by
J.P. McElyea
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the
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For info
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refer to http://comscore.com/About_comScore/Patents