Escolar Documentos
Profissional Documentos
Cultura Documentos
ON
FAISALABAD
Submitted by,
Mubashar sharif
MBA®
DEDECATION
The Holy Prophet Muhammad (S.A.W.) The greater Social reformer and guide in
every sphere of life. My affectionate parents who taught me the first word of speak and
supported me morally and financially throughout my studies.
ACKNOWLEDGEMENTS
All praise to Almighty Allah, the most Gracious and compassionate. Who created the
universe and bestowed mankind with the knowledge and blessings of Allah be upon the
Holy Prophet Muhammad (S.A.W.) who guided mankind with the Holy Quran and
Sunnah, the everlasting source of guidance and knowledge for humanity.
I deem it an utmost pleasure to be able to express to heartiest gratitude and deep sense of
devotion to my reverend and worthy supervisor Mr. Muhammad Awais for his skillful
guidance, unfailing patience, inspiring attitude and invaluable suggestions to improve the
script of this report.
A deep sense of appreciation is owed to Mr. Shahid Mahmood for his kind attitude and
keen interest during my internship. I am also thankful to Mr. Waseem Ahmad who helps
me during my internship in Marketing department. I am also thankful to all the
executives of export department specially Mr. Muhammad Awais, Muhammad Yaseen
who provide me a valuable guidance during my internship program.
Last but not least I offer my humble heartfelt gratitude and deepest affections to my great
mother and respected father for being inspired for higher ideals of life, supported morally
and financially throughout my studies, and always prayed for glorious success about my
pursuits throughout all of my life.
MUBASHAR SHARIF
MBA FINANCE
LIST OF CONTENTS
INTRODUCTION 6
3 3.1 HISTORY 8
4 ORGANAZATIONAL STRUCTURE 12
CRITICAL ANALYSIS 30
10 SWOT ANALYSIS 34
Sitara Textile Industries Pvt. Limited Faisalabad has the privilege to be the first member
of the esteemed Sitara Group. Founded in 1972 by the most illustrious brothers, Haji
Abdul Ghafoor (late) and Haji Bashir Ahmad, is now led by the young Anees Ahmad, a
dynamic second generation leader of Pakistan textile industry.
Sitara Textile is one of the largest manufacturer and registered leading exporter of textile
goods in Pakistan. It is exporting high quality products. Its products of brand name such
as “Sapna” and “Mughal-e-Azam” are amongst leader in the market. Sitara Textile has
designing, stitching, and printing departments. The bedding and fabric collection of Sitara
Textile are exported to South America, USA, Canada, New Zealand and Europe.
Sitara Group by now is in textile cloth finishing and processing, textile spinning, color
alkali industries and power plant. Haji Abdul Ghafoor (Late) and Haji Bashir Ahmed the
present Chairman of the Group, the two creative and courageous men, latter joined by
second generation, making a blend of experience and modern business knowledge,
managed the business growth and development with assistance of highly qualified team
of professionals. Faith in Almighty Allah and in their own abilities & commitment to the
cause, untiring efforts and leadership qualities of the family, established the group, which
now stands amongst Leading Industrial Groups of the Country, under the Chairmanship
of Haji Bashir Ahmed.
UNITS
Textile sector is a backbone of our country .Our major export is consisting of textile
appliances. Following are the basic objectives of studying the Organization,
• Friendly Environment
STIL is renowned in Local and International markets due to its excellent services, Timely
delivery of Quality finished products to their valued customers. STIL’s Philosophy of
continues improvements relies on an intensive training programs / regular meetings,
discussions which emphasis the employee’s direct involvement. Our aim is to respond to
our customer’s ever-changing needs in the more Effective way.
BUSINESS VOLUME
PRODUCT LINES
Sitara Textile Industries Pvt. Limited Faisalabad has the privilege to be the first member
of the esteemed Sitara Group. Founded in 1972 by the most illustrious brothers, Haji
Abdul Ghafoor (late) and Haji Bashir Ahmad, is now led by the young Anees Ahmad, a
dynamic second generation leader of Pakistan textile industry.
Sitara Textile is one of the largest manufacturer and registered leading exporter of textile
goods in Pakistan. It is exporting high quality products. Its products of brand name such
as “Sapna” and “Mughal-e-Azam” are amongst leader in the market. Sitara Textile has
designing, stitching, and printing departments. The bedding and fabric collection of Sitara
Textile are exported to South America, USA, Canada, New Zealand and Europe.
Sitara textile is one of the largest manufacturers and government accredited exporters of
textile in Pakistan. Specializing in home textiles, printed, dyed, bleached fabrics, an
apparel and fashion garment, Sitara is exporting quality to virtually all parts of the world.
With latest “State-of-the-art” machinery and equipment, it is a complete printing, dyeing,
finishing and stitching plant. Three huge spinning mills, a high caliber weaving unit and a
made-up / garment unit is working under one roof. The unit is capable of producing high
quality with a capacity of 150 kilometers of finished cloth every day.
Sitara textiles industries private limited has proudly maintaining its leadership in 100
percent pure cotton products along with the man made fiber. The product range in pure
cotton is available as sateen both in mono cotton and poly cotton, bed sheets, pillow, quilt
covers, aprons, boxer shorts, and Bermuda shorts are available in most exotic and
fascinating designs.
Counts aren’t all that counts! While counts reflect on the durability of the cloth, what
reflect on the aesthetics of the end-user are the design, color combination and mood of
the fabric print. That is why; Sitara never under estimates the importance of an
enchanting design. Their design department is not only well equipped with latest
computers and peripherals but also manned with a highly sensitive and sensible team of
designers. These designs are based on unique but fascinating combination of age-old
traditional motifs and futuristic surreal forms given their customers a wide range to
choose from. Widening this choice further is their design library, one of the largest in
Pakistan, offering an extensive range from timeless floral and geometric to intriguing
contemporary designs and colors?
A sizeable percentage of Sitara textiles, daily textile production by the meter are
converted in-house into a ready, saleable retail product. There “Cut & Sew” division
enjoys the cutting edge in assembling and sewing of bed sheets and sets, quilt covers,
bolster, valances, curtains, table linen, bed spreads, comforter covers, pillow cases,
kitchen linen and ready made garments as per the specs defined by the customers.
From a fiber to a finished product, nothing gets spared from our ultra-sensitive, extra
vigilant laboratory. Equipped with the most modern and precision equipment, products
are frequently subjected to tests against most relevant international standards at every
stage of manufacture. Tests are conducted to control shrinkage (dimensional change),
pilling resistance, and abrasion, color fastness and washing fastness etc.
Much of their wide success and popularity is attributed to there technically being ahead in
there printing. There printing staff and design teams combine years of practical
experience in printing with top-of-the-range Austrian J. Zimmer rotary printing machines
producing 280 cm finished width up to 12 colors per design and maximum repeat of 91
cm. Flat bed printing facility comprised Reggiane machine with 320 cm working width
and 320 cm repeat.
Thanks to their modern and sophisticated facility, processing to finishes like chintz,
silicon, scotchgard, fire retardant down proof and raisin etc, is invariably a pleasure. With
Sitara, there world wide clientele gets quick quality sampling on Austrian J. Zimmers
latest rotary strike off machine facilitating production of strike offs up to 15 meter length.
NATURE OF BUSINESS
Sitara Textile is one of the leading organization which provide the a variety of Textile
products consist of following items such as Bed sheets, Pillows, Quilt covers, Aprons
Kitchen aprons, Boxer shorts, Bermuda shorts, Nighties, Bolster, Valances, Curtains,
Table linen, Bed spread, Comforter covers, Ready made garments.
Sitara Textile is multinational export in nature. It is specialized to produce the above said
items and distribute locally and internationally through their own distribution channels
and Agents.Sitara’s export spread over the 3 main continentals such as America, Europe
and Asia.
BUSINESS VOLUME
Sitara Textile deals with local and international Market. It contributes major share in
Pakistan Economy and provide its products locally on economic rates. Sitara Textile ‘s
business volume consist of US$25 million annually and local business consist of 10 to 15
crore. Sitar’s management is very efficient so they always looking new opportunities for
development of their business and increases the economic activities in the country.
PROFILE OF EMPLOYEES
Sitara Textile Industries consist of 1453 employees in Office, Production and Stitching
department. List are given below
Office and Production section consist of 636 employees .In which 452 employees are
Technical, 62 are Non Technical, and 122 is remaining staff which provide different
services.
STITCHING UNIT
Sitar’s stitching Unit consist of 817 employees in which 403 are Technical, 356 are Non
Technical and 58 employees are provide different services
PRODUCT LINES
Sitara Textile has a variety of products. Following are main products, which are
mentioned below
Main products:
Bed sheets
Pillows
Quilt covers
Aprons
Kitchen aprons
Boxer shorts
Bermuda shorts
Nighties
Bolster
Valances
Curtains
Table linen
Bed spread
Comforter covers
ORGANIZATIONAL STRUCTURE
CEO
GM
ADMIN
GM
PRODUCTION
GM
FINANCE
Mr. M.RAZZAQ
GM
EXPORT
Mr. M AWAIS
COMMERCIAL
MANAGER
CHIEF
ACCOUNTANT
DIRECTOR EXPORT
Zone 3
Mr. M. Imran
Zone 2
Mr. Abdul-Qayyum
Mr. M. Kashif
Exports are the major portion of Sitar’s textile production. More than 90 % of Sitara
textile’s products are exported to different countries of the world. The export department
is handling the international market in a very appropriate and proper way. Sitara textile
has been proudly maintaining its leadership in 100 percent pure cotton products along
with the man made fiber. Sitara textile industries limited is value adding to the country’s
silver fiber by vertical integration of the product line. The product range consists of the
following, but is not limited by this list. It has the ability to be immediately tuning its
infrastructure to meet any specialized requirements of the ever-demanding export markets
of both east and west.
The product range in pure cotton is available as Sateen both in mono cotton and poly
cotton, Bed sheets, Pillows, Quilt covers, Aprons, Kitchen aprons, Boxer shorts, Bermuda
shorts, Curtains, Comforter Shells, Bed in a bag, Swag set, Festoon set, Place mates,
Nighties, ready made garments, and are available in most exotic and fascinating designs.
Sitara textile has pioneered in the following fabrics unrivalled by any other in the
industry.
BUYER’S INQUIRY
The work of export department starts from Buyer’s inquiry. First the buyer inquires the
STIL regarding his required specified products, which he wants. Inquiries received from
customers by any one of the following sources,
Textile exhibitions
In the buyer’s inquiry, the buyer specifies the required quality, design and quantity of
fabric.
REPLY TO INQUIRIES
After receiving the inquiry from buyer, the Deputy export Manager ensures that all the
inquiries for the products are processed efficiently in STIL. The Deputy Export Manager
satisfies himself that the company has the capability of fulfilling the offer. Now the DEM
(Deputy Export Manager) and EM (Export Manager) make analysis of inquiry to make
decision to proceed it or not.
The Export Manager analysis the order confirmation sheet received from the customer
and prepares Grey Procurement accordingly. The Deputy Export Manager, General
Manager Export and Chief Executive sign the Grey Procurement sheet and also costing
sheet. This Grey Procurement sheet is faxed to Grey Fabric Procurement Department.
GREY PROCUREMENT
Buyers order no : 970002
Supplier : STIL
Buyer : LENNOTTE
Construction : 76 x 56 / 35 x 35
Width : 93``
Price / meter : . 45 $
Weight of fabric : 95 gm / m2
Weave : Plane
Loom : Power
Process : Printing
Export Manager
SALES CONTRACT
The export manager prepares the sales contract in accordance with the order confirmation
sheet. The Deputy Manager Export signs this sales contract and it is faxed to the
customer for his counter signature.
If customer wants some changes in the sales contracts then the Export Manager and the
Deputy Export Manager make analysis of these changes as per requirement of the
customer and make decision that whether these changes are workable for us or not. If
these changes are workable for the STIL then new sales contract as per new amendments
is faxed to the customer fort his counter signature.
PURCHASE ORDER
PURCHASE ORDER
DATE P. O. No.
22 / 06 / 2001 970002
VENDOR
6 KM Sargodaha Road,
Faisalabad.
PAKISTAN
SHIPMENT 01 / 07 / 2001
PRICES C & F us c 5%
Design HORIZONS
Table round
35815.00
Most of the customers send there own designs in the form of Artwork and fabric sample
in case of the printing of the design of the customers. The Deputy Export Manager and
Export Manager discuss the design comprehensively with the manager Design
department. Sitara has a rotary strike off machine from J-Zimmer Austria with 15 meters
blanket for making strike off’s as per buyer’s requirements. Strike Off program is
prepared by the Export Manager and it is distributed to all the concerned departments
e.g., Designing, Engraving and Printing, etc.
The Deputy Manager Export and Manager Export do inspection of the Strike Off as per
buyer’s instructions before its dispatch. If it is as per requirement of the customer then it
is dispatched to the customer otherwise it is processed again to meet the demands of the
customers.
If customer approve the strike off then we consider this for bulk production and if he
need some changes in design and colors then the Export Manager pass this information to
the Designing and Printing Department to meet the demand of customers.
Before the bulk production, the Deputy Export Manager asks the customer to open Letter
of Credit as per terms and conditions of the Sales Contract. The Deputy Export Manager
studies comprehensively all the clauses of L/C. if any amendment is required then this
amendment is managed with the customer.
The Export Manager prepares the Production Schedule as per requirements of the
customer and is signed by the Deputy Export Manager. The production schedule is
distributed to all the concerned departments.
PRODUCTION SCHEDULE
Order no : 786 / 01
SGP no : STIL 5
Quality Standards:
ASSORTMENT:
76x76 / 30x30
Dyed ivory color 11000 Mtrs. 93``, 83``
100% Cotton
SHIPPING MARK:
Manager Export
CC to,
QUALITY CONTROL
The Export Manager is responsible for quality of the work during processing. The Export
Manager daily visits the production department and gives the proper guidance to the
production department’s employees regarding the processing of Fabric. At each stage of
processing samples are sent to the laboratory for inspection, and laboratory tests are very
helpful for maintaining the quality.
The quest of quality in today’s technologically day in advancing era and STIL is enable
to analyze in detail the procedures of checks and numerous tests to balance out through
the involved stages of processing specially to enhance and make quality a consistent
feature at Sitara. Control Shrinkage, Pilling Resistance, Abrasion, Color Fastness, and
Washing Fastness are few very carefully monitored.
Acquisition of the best possible quality control equipment ensures best quality products.
Unit has a most modern and latest computerized equipment in its laboratory, for every
test required for fabric, including shrinkage, rubbing fastness, light fastness and vowing
of the fabric.
FINISHING
Finishing depends upon the buyer’s order, if the end product is made-up (in stitched
form) then the Export Manager prepares Stitching Schedule as per requirement of the
customer mentioning all the details of stitching and packing and send this schedule to the
stitching department.
The Export manager does inspection of the made-ups goods at every stage of production
of make-up, e.g. cutting, stitching, packing, etc. and before the shipment the Export
Manager does the inspection of the consignment.
Manager Export maintains all the records of the correspondence of the customers in very
organized way. He also maintains records for each shipment for future reference.
DISPATCHING
After completing the finishing of the cloth as per requirements of the buyer, then the
cloth is packed as per the buyer requirements. And shipped to the port or as per mentions
on the L/C.
All the documentation required is maintained in this department. The Export Manager
Banking supervises this department. This department prepares all the papers, which is
necessary for banking negotiations. They prepare these documents and send them to there
bank for collection of payments.
Following are the important documents, which are prepared in this department,
2/3 Original Bill of Lading (As per L/C requirement) 2/3 Copies
Certificate of Origin
These above are the important documents. These will send if the buyer required.
Weight Note
Visa form
THE MANAGER
FAISALABAD.
Sub: Documents for US$ 35000 for negotiation against the Letter of Credit no.
DEAR SIR,
We are please to enclose herewith the following documents for negotiation under above
mentioned Letter of Credit and credit the amount to our account no ******-** at the time
of negotiation.
Bill of Exchange
Letter of Credit
Commercial Invoice
Beneficiary’s Statement
Packing List
Certificate of Origin
Quota Statement
Textile Declaration
Inspection Certificate
Weight Note
Form E Duplicate
Thanking you
Yours Truly
Export Manager
BILL OF EXCHANGE
No. STI-331/03
At ________________ sight of this second of exchange (First of the same tenor and date
being unpaid) pay to HABIB BANK LIMITED corporate center Faisalabad, Pakistan. Or
order the sum of US$ 35000 only. Value received and charge the same to amount of 1002
cartoons printed made-ups made of Poly Cotton 52/48 and 70/30 %.
Drawn under first union national bank charlotte, charlotte, NC US. Letter of Credit no
***-****. Dated 25/06/03.
To
Charlotte, NC US.
Export Manager
BENEFICIARY STATEMENT
PO # 9002763
LC # ***-****
Along with two additional copies has been forwarded to expeditors INT, L of
Washington 2550 Ellsmere Ave, Norfolk, VA 23513 VIA courier at tie of shipment.
SIGNATURE
COMMERCIAL INVOICE
CALENDERED FABRIC,
WIDTH 91`` -12, 152 MTRS. OPTICAL
US $:
WHITE.
TOTAL C&F 35000.00
COUNTRY OF ORIGIN PAKISTAN.
AMOUNT. C AND F
DURBUN
BILL OF LADING
AWSU-191333-3 1X20’FCL.
WEIGHT NOTE
Ref: STI-331/03
Dated: 29/05/03
35,336 meters quality: 76x56 / 35x35 PC 70/30% weight per square meter.
92grms.
5,555 meters quality: 76x76 / 30x30 100% cotton weight per square meter:
120grms.
Export Manager
SUBJECT: Shipment of 228 cartons 1850 Pcs/units/set of duvet sets and curtain pairs as
per purchase order no 9003725 and Horizons designs as per purchase order no 9003726.
Export Manager
INSPECTION CERTIFICATE
EXIMPO, INC.
This is certify that 228 cartons are being shipped against invoice no STI-331/03 dated
20/07/03 are in accordance with purchase order no. 9003726 and 9003725.
The merchandise is 100% new and according to the specification required by M/S
Domestication USA.
Design Manager
TEXTILE DECLARATION
STI-331/03
I Export Manager hereby declare that the articles listed below and covered by the entry to
which this declaration relates are wholly the growth, product or manufacturer of a single
foreign territory or country or insular possession of the united states as identified below. I
declare that the information set forth in this declaration is correct and true to the best of
my information, knowledge and belief.
MARKETING STRATEGY
The export department is handling the international market in a very proper and
appropriate manner. The export department consists of competent and skilled team of
professionals. Taking in to consideration that the 90 % of total production of Sitara textile
is exported through out the world, the export department tries its best to generate valuable
customers through out the world. Following is the procedure of export department,
PRICING STRATEGY
When the DEM confirms that the required design is easily prepared in STIL, then he
replies to the buyer that we are in a position to make your order. Then the EM takes Grey
fabric price from the Grey fabric procurement department. The EM calculates the prices
then the DEM checks and signs the costing.
Most of the customers send there own designs in the form of Artwork and fabric samples
in case of printing of the design of the customers. On the instructions of DEM the EM
asks the sampling department and also coordinates for the sampling requirement and its
dispatch if the customer for quality purpose requires it. If the price quotation is workable
for the customer then he places order on terms and conditions.
Sometimes if prices are not workable for the customer he offers his target price. Then the
DEM and EM recalculate this price and if it is workable for STIL then DEM proceed to
ask the customer for order placing other wise do not proceed.
Indirect channel
Direct channel
STIL
CUSTOMERS
Indirect channel
STIL
CUSTOMERS
PROMOTIONAL STRATEGIES
Textile exhibitions
Print media
CRITICAL ANALYSIS
During internship, I was done critical analysis of Sitara Textile industries .In my point of
view following factors is disturbed the functionality of any organization.
POLITICAL FACTORS
Laws, Govt. agencies, and pressure groups that influence and limit various organizations
and individuals in a given society are included in political factors. Recent political
changes will hopefully have a favorable effect on the economy during the next financial
year. The sanctions, which were made by the Americans after the nuclear tests, have been
removed. Now the exports of the country increased and expand to more foreign countries.
In this way foreign exchange earnings increased. Govt. should have sound policies,
which helpful in marketing the textile sector.
The Govt. must take care of textile sector and make good policies for the textile sector for
exports and imports. The Govt. has favorable policies to encourage the exports of the
country especially in textile sector.
ECONOMICAL FACTORS
The Sitar’s products are at the maturity stage and have positive image in local and
international market. A present and future capacity of the products of Sitara textile is
forecasted to be good because of the designs which are made, up to the standards of new
generation. The economic environment consists of factors that effect consumer
purchasing power and spending pattern. In most of the international market the
consumption of Sitar’s products are considered best in quality. Changes in major
economic variables such as income, cost of living, interest rates and savings and
borrowing patterns have a large impact on the market place. So before entering to the
international market, the Sitara textile must considered these things.
SOCIAL FACTORS
The cultural and social environment is made up of institutions and other forces that affect
a society’s basic values, perceptions and preferences and behaviors. People grow up in a
particular society that shapes their basic beliefs and values.
This is the policy of Sitara textile that the products for exports are designed according to
the beliefs and values of the international consumers. The products are made according to
the changing lifestyles and liking and disliking of the customers.
TECHNOLOGICAL FACTORS
STIL has good financial resources and they are in a position to install the latest
machinery and introduce latest technology in their production department. They have a
ability to designs new products after the introduction of new technologies in designing
and production department. Introduction of new technologies creates new markets and
opportunities for Sitara textiles. Companies that do not keep up with technological
changes soon will find their products out dated and they will miss new product and
market opportunities. Because of good financial resources Sitara textile introduce new
technology in all its departments.
Sitara Textile is producing quality products throughout the world especially in local
market. This is because of its quality of yarn and fabrics. Fabrics is based on quality yarn
and yarn is based on the quality of cotton. Top Management is basically religious minded
people so the public respects its products. STIL started this unit for its production since
1967 because of Faisalabad oldest unit the demand of its product is very high
The prices of its product is very high due to high quality spinning, weaving and finishing
cost. That’s why most of its products are out of the range of the poor people. There is no
fare price shop in the unit as well as in the open Market.
• Masood Textile.
• Bissmillah Textiles
• Kamal Textiles
STIL is one of those well organized and established textile units which have ISO9001:
2000, ISO 14001:1996, OEKo-tex and working for the certification of SA800 and
WRAPE that is why the turnover of the employees are very low. To meet WTO
requirements top management is planning to invest huge investment in modernizing the
existing machinery set up and also extending buildings in this unit. This is the era of
information technology the top management is already develop IT cell in unit and
planning to develop E-Commerce. Future of this unit is very bright because top
management main focus is deadly strict on quality management in production and as well
as main focuses on time management.
SWOT ANALYSIS
STRENGTHS
• Specialized in printing
• Loyal customer
WEAKNESSES
• Less motivation
OPPORTUNITIES
THREATS
Sitara group of industries is one of the renowned industrial groups of the country. This
group started its industrial activity with textile weaving sector in 1956, under leadership
of two brothers. Sitara group by now is in textile cloth finishing and processing, textile
spinning, chlor alkali industries and power plant.
Sitara textile is one of the largest manufacturer and registered leading exporter of textile
goods in Pakistan, exporting quality products through out the world. Sitara has its own
designing both manual and computerized, developing and screen-making department.
Sitara has large number of designs and qualities of fabrics that comply with any
requirements and cover all the styles, in the most extensible range of colors and printed
on such varied fabrics as polycotton 50: 50 plain weave, 100 % cotton fabric plain weave,
percale, sateen in bleached, dyed and printed form.
Apart from fabrics Sitara has its own stitching department having 120 machines for
producing value added products i.e. bed sheet sets, quilt covers, comforter shells, pillow
covers, curtains, table cloth and also ready made garments.
Equitation of the best possible quality control equipments ensures best quality products.
STIL has a most modern and latest computerized equipments in its laboratory for every
test required for fabric, including shrinkage, rubbing fastness, pilling, light fastness,
bowing and washing of the fabric. In Sitara textile during my internship I noticed that
STIL is one of the major exporter in cloth sector of Pakistan. They are very properly
contributed their share in earning foreign exchange. According to my information STIL is
earning more than 30 million US $ foreign exchange, and 90 % of the products have been
exported while 10 % are sent to the major cities in Pakistan. And this 10 %, which is sent
to local market, has a very good reputation in Pakistani market.
There is no doubt that STIL is one of the leading companies in textile export in Pakistan,
but they achieve this position after many years of hard work and entering efforts. One
thing that I want to discuss here is that the wordings of the STIL, s chief executive to all
the managers and employees that, “ do work as that the whole company depends on you”
and CEO gives proper attention to all employees of the STIL.
During my intern ship in concluded that the following factors contribute in the success
and popularity of STIL. These factors are as follows.
The first thing which count in the success of every organization is the environment of the
organization, during my internship one thing which inspires me is the friendly
environment of STIL. The behavior of employees with each other and especially with
juniors as well as with internees. The CEO of STIL daily visits the all department and
personally knows about the work progress and difficulties during working of the
employees. Here one concept arises that the employees feed proud when they meet with
CEO and directly convey their problems to CEO.
An other factor that counts much in the success of STIL is the strict rules and regulations
of the organization. The credit of this goes to the human resource department. The
management and the employees have to abide by these rules and regulation in every
circumstance. The shifting time, Lunchtime and the HR department very strictly observes
closing time.
The most important factor is customer satisfaction. The satisfaction of customer is the
priority of STIL’s management. The STIL producing good quality products and exported
90 % of there products. I noted during my internship that proper care is given to the
export quality cloth during processing so that the customer must be satisfied with the
quality, which he receives from STIL. The bleaching dyeing, printing, finishing even
packing of export quality cloth is done taking in to consideration the requirements and
demands of the foreign parties concerned.
One thing that is the positive point for inexperienced persons that STIL offers variety of
training programs for the peoples coming from different institutions and fields. In the
entire department the peoples from different institutions and fields get proper training for
the betterment of there future.
The last but not the least important factor is the introduction of the computer technology
in all the departments. The computer system has increased the efficiency and
effectiveness of work by decreasing work time, load and labor. STIL is not only arranged
computer system in their organization but they also managed special short term training
programs for the employees so that they can use the computer system properly.
During my internship I noted that the Sitara group of industries is a big group. The Sitara
spinning is providing very fine quality yarn where as Sitara chemicals are producing fine
export quality chemicals and these things are necessary for the textile industry. Sitara
textile gets the yarn and chemicals from these units and thus they have assured the
continues supply of these and hence the shortage of yarn or unavailability of chemicals
like problems have been totally terminate by Sitara textile and this is the apparent cause
of their rapid success.
The other factor is the design studio of STIL. The designers of STIL are very skilled
persons and they are expert in there fields. The design store is producing very good,
innovative and unmatched designs, which really play important role in popularity and
acceptance of Sitar’s products. AZIZ FATIMA TRUST HOSPITAL is one of the
prominent health institutions in Faisalabad, which provides medical relief to the poor and
needy. It is run by donations of Sitara Group of Industries. The Hospital is equipped with
latest medical fixtures, equipment and instruments. It has almost all of the necessary
departments such as Medical, Endoscopies, Haemodialysis, CCU, Neurology, Radiology,
Pathology, Pediatrics, Gynecology, Urology, Eyes, and ENTand Orthopedic. It has highly
qualified and experienced doctors, specialists and other pera medical and administrative
staff. GHAFOOR BASHR CHILDREN AND MATERNITY HOSPITAL This hospital
has two operation theaters, recovery room, labour room and an I.C.U. Hospital Pediatric,
Pathology, Radiology and Anesthesia Departments situated in a very beautiful building
equipped with all modern facilities.
Sitara textile industry also provides residential facility to their employees, for this
purpose they have a Sitara colony, which is situated, at the rare site of the textile. The
residential facility is available for both the employees and trainees living out side the city.
The employees have to pay very small amount as fare where as this facility is free for the
trainees.
SOURCES
www.sitara textile.com