Cases for ISP KSS project

1. Service parameters
- Application KIS (English edition);
- Subscription period open-ended;
- Maximum number of PCs application is allowed to be installed on 1
- Billing Type (xSP-EU) monthly
- Reported period (xSP-KL) 1 calendar month
- Billing period (xSP-KL) 1 calendar month
- Test period the rest of the current month plus the next month fully
2. Operations with subscription
2.1 To buy a subscription license
Scenario. The subscriber informs ISP about his/her intention to order Kaspersky Internet Security
subscription through its personal web account on ISP web portal.

2.2 Date/time in commands

Activate: start date equal to the date of subscription purchase (no end date because subscription is
open-ended);
Soft-Cancel (Date/time since which the subscription must be soft-cancelled): End Time is equal to the
last day of subscription maintenance inclusive;
Renew (New date/time of subscription expiry. After subscription soft-cancellation): indefinite (because
subscription is open-ended);
HardCancel (Date/time of subscription hard cancel): last day of subscription maintenance inclusive.
Pause (Date/time of subscription pause): End Time is equal to the last day of subscription inclusive;
Resume (Date/time of subscription resumption): current date
3. Operations with subscription
3.1 Trial period
Trial period will be provided by ISP to its subscribers.
The duration will be the rest of the current month plus the next month fully starting from the order
subscription day.
Activate
command

Active

Active

Active

June 30

May 12

July 1
July 31

Trial period (free)

Chargeable period 1
calendar month

3.2 Migration from trial to commercial subscription

After the trial period is over the chargeable period is started.
If a user wishes to continue use of the subscription he/she will be charged on a monthly basis.

3.3 Subscription renewal

A Renew command can be sent at any time for the subscription that was previously soft-cancelled.
Subscription renewal starts since the command will be processed in KSS (since the current period). The
period when a Renew command has come is chargeable.

Renew
comman
d
Soft-cancelled

No updates
and
protection

Updates and protection are

enabled

Chargeable period - 1
calendar month

Chargeable period - 1
calendar month

3.4 Subscription hard-cancellation

The HardCancel command is used to discontinue subscription on the Subscribers initiative.
Subscription hard-cancellation (time specified in a HardCancel command) will be started since the
beginning of the next billing period, i.e. since the first day of the next calendar month. So a HardCancel
command should have an End Time parameter dated to the last day of the current calendar month (last
day of the subscription in the Active status).
Hard-cancel command
with the End Time equal to
the last day of the current
month
Active
Active

Updates and
protection
are enabled
Chargeable period - 1
calendar month

Hard-cancelled

No updates and
protection
Non-chargeable period
1 calendar month

3.5 Subscription re-Activation

The Activate command will be used to re-activate subscription after it has been hard-cancelled.
To re-activate previously hard-cancelled subscription ISP should send an Activate command with the
same SubscriberID that was used to activate the subscription initially.
Activate command with
the Start Time equal to
the current date

Hardcancelled

Active
Acti

No updates
and
protection

Active

ve
Updates and protection
are enabled

Chargeable period - 1
calendar month

Chargeable period
1 calendar month