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12 Diversity Practices
of High-Performance
Organizations
i4cp research shows that openness, collaboration, and
heightened awareness of the many facets of diversity
are hallmarks of a high-performance culture. Inclusion
is the key to unlocking the full potential of a diverse
pool of employees and is essential to ensuring success
and long-term sustainability. From opening vital talent
High-performance organizations:
10
11
12
High performers
10%
Low performers
23%
Supports culture
11%
and branding
Inverse
relationship
11%
6%
18%
Sound controversial?
Signs of progress
10%
Level 2 Its the Right Thing to Do
(Image-Based Business Drivers)
15%
Level 3 Its a Business Imperative
(Market-Based Business Drivers)
58%
76%
Low performers
80%
12%
Organizations with mature D&I functionsthose
with market and talent-based business drivers
will not only attract the best talent, but retain it.
These organizations foster inclusive cultures that
keep them agile while opening communication
pathways for innovative exchanges of ideas.
Toy-maker Mattel is an
High-performance
organizations have
a more inclusive
definition of diversity
While there are wide-ranging perspectives on
what constitutes inclusion, higher-performance
organizations operationalize the concept in broader
National origin
78%
Age
Ethnic/cultural
background
86%
Race
82%
Gender
72%
65%
Sexual orientation
(GLBT)
57%
Religious
affiliation
59%
Languages
spoken
Global
experience
41%
Thought
41%
Budget, leadership,
and reporting
structure
HPOs are almost 2x as likely to specifically
46%
28%
budgeted.
High-performers report
training and recruiting as major
components of their D&I strategy
Employee retention
53%
Diversity training
49%
Diversity recruiting
Source: i4cp
56%
Low performers
69%
High performers
Employee engagement
High performers
54%
Low performers
54%
51%
High performers
36%
Low performers
increase
s
e
g
a
t
n
e
Perc
with
for those
focused
a talentcase
business
High performers
46%
Low performers
46%
Diversity scorecards
43%
High performers
Low performers
26%
Source: i4cp, 2010
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