To: Sal Ferro Subject: John Bernaudo Dear Sal, My name is Anthony L. and so far the experience with your company has been very good. I would like to say that John is very personable and is knowledgeable with regard to your products. I met with two other companies with virtually very similar pricing and I chose your company because of John. Also, I would like to say that Joanne helped us tremendously. She guided us and told us exactly what we had to do to obtain the financing. We are starting our job in the next two weeks. Hopefully the rest of the experience will be the same. Thank You, Anthony & Kerri L.