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LAIR, RIVEIRO. La comunicacin efectiva

Tomado de CINCEL LTDA. Programa de calidad de vida laboral y productividad.

En el documento COMUNICACIN EFECTIVA se tratan estos temas con mayor profundidad.

Estos elementos fueron recogidos de la metodologa de la Universidad de Harvard para negociar

5)I : ): 9 0 : 9 A 0 D 2 4 2 DA @ )DI 9 C ): 9 4D)A : C

2 DA @ )DI 9 ): 9 4D)A D<

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