Escolar Documentos
Profissional Documentos
Cultura Documentos
Submitted by:
Roll #
Supervised by:
INTERNSHIP REPORT ON
NATIONAL BANK OF PAKISTAN
KHOLA KEHAL BRANCH ABBOTTABAD (1876)
Submitted by:
Roll #
Supervised by:
This internship report is submitted in partial fulfillment of the
requirements for the degree of Bachelors of Business
Administration awarded by the Hazara University,
Mansehra
APPROVAL SHEET
Approval Committee
1. Supervisor
Signature______________________
2. Head of department
Mr. Mushtaq Ahmad____________ Signature_____________________
Designation Principal GCMS Abbottabad
3. External Examiner
Mr.______________________ Signature______________________
DEDICATION
To my parents and siblings for their love & encouragement throughout my life.
ABSTRACT
Banks play very important and vital role for the economic growth and sustainability of
economy. The bank deals in money, such institution are also required to fulfill other financial
needs such as provision of place to deposit money, serving for the utilities and advancing
money in order to facilitate the needs of householders and the businesses. In this report the
financial position of NBP has been studied and analyzed.
****************************
TABLE OF CONTENTS
Chapter 1 ............................................................................................................................... 1
Introduction Of Study ......................................................................................................... 1
1.1 Background Of Study ................................................................................................... 1
1.2 Objectives Of Study ...................................................................................................... 1
1.3 Scope Of Study ............................................................................................................. 2
1.4 Limitations Of The Work .............................................................................................. 2
1.5 Benefits Of The Study .................................................................................................. 2
1.6 Research Methodology ................................................................................................. 3
1.6.1 The Major Sources For Primary Data Includes .................................................. 3
1.6.2 The Major Sources For Secondary Data Includes .............................................. 3
1.7 Scheme Of The Report.................................................................................................. 4
Chapter 2 ............................................................................................................................... 5
Introduction To Organization (NBP) .................................................................................. 5
2.1 They Aim To Be An Organization That Is Founded On ........................................... 5
2.1.1 They Aim To Be People Who ......................................................................... 5
2.1.2 They Have Confidence That Tomorrow They Will Be................................... 6
2.1.3 Evaluation Of Banking / Industry In Pakistan .................................................... 6
2.2 Historical Introduction To The Organization (National Bank Of Pakistan) ............... 7
2.2.2 Credit Rating ...................................................................................................... 9
2.2.3 Present Status...................................................................................................... 9
2.3 Organizational Structure Of NBP ................................................................................11
2.3.1 Board Of Directors ........................................................................................... 12
2.4 Senior Management .................................................................................................... 13
2.4.1 Senior Management For Overseas Operation................................................... 15
2.5 Vision And Mission Statements .................................................................................. 16
2.5.1 Mission ............................................................................................................. 16
3.1.5
ACKNOWLEDGEMENTS
With the name of ALLAH the Most Beneficial and Merciful. I completed my internship in
National Bank of Pakistan Khola Kehal branch. I am really pleased to have a professional
learning experience in one of leading organizations of country. In these 8 weeks I worked in
different departments and I am truly thankful to all officers and staff who entirely give
assistance to me. I am also grateful to my honorable teacher, Sir Sardar Muhammad Arshad
and all other teachers who motivated me to work hard and taught me techniques to learn
work. The account of acknowledgement will remain incomplete if I do not express my
sincere appreciation, indebtedness and gratitude to my parents and siblings. They have
always been a source of encouragement for me.
And last but not the least I would like to express my gratitude to all the staff of NBP Khola
Kehal branch Abbottabad.
LIST OF ABBREVIATIONS
BOD
Board of Directors
D.D
Demand Draft
EBIT
EPS
EVP
I.T
Information technology
L/C
letter of credit
M/T
Mail Transfer
MIS
NBP
PLS
SBP
SEVP
SVP
SWOT
SS
Specimen signature
VP
Vice president
EXECUTIVE SUMMARY
My report is comprised upon six section 1st section denote the introduction of internship, and
purpose of purpose, and 2nd is over all role and functioning of bank (Highlights the operations
and functions of bank) and 3rd one is about NBP history, introduction, performance, policies
and strategies of NBP and 4th section denote the financial analysis and ratios analysis.5th is
about SWOT analysis, pest analysis and chapter 6th consist on some recommendations and
suggestion. Banks acts as financial agents to their customer; in return they get reward for
their services. Banks play important role in development of society. A strong economy must
have a good banking system.
National Bank of Pakistan is one of the leading banks in Pakistan. According to international
standards of banking system it is one of the best banks in South Asian region as well as the
bank, which is, come the top ten in the world. This report explains how different functions of
NBP works and what are their services.
Introduction denotes that what is the purpose of my internship. After that how banking enter
in the Pakistan. What is its working structure? It is review and organizational structure.
CHAPTER 1
INTRODUCTION OF STUDY
Starting with the name of Allah, I am going to write my internship report as
part of the academic requirement for the completion of Four years study in
BBA. Therefore, we the students of Management Sciences are required to
undergo an internship program for the period of 8 weeks as an internee in
an organization. This internship helps me to gain the practical knowledge of
working environment of the banking sector of Pakistan.
1.1 BACKGROUND OF STUDY
NBP established in 1949, National bank of Pakistan has grown to become
the largest commercial bank in the country, maintaining its position as
Pakistans premier bank determined to set higher standards of
achievements. The bank came in to existence by the order promulgated by
governor general and started functioning from Nov 20, 1949. NBP is the
major business partner for the government of Pakistan with special
emphasis on developing Pakistans economic growth through aggressive
and balanced lending policies, technologically oriented products and
services offered through its large network of more than 1403 branches
locally, 23 branches internationally and 11 regional offices (Annual report
NBP, 2015).
1.2 OBJECTIVES OF STUDY
As part of the academic requirement for completing BBA Hons students
are required to under go eight Weeks of internship with an organization.
The internship is to serve the purpose of acquainting the students with the
practice of knowledge of the discipline of banking administration.
Internet
Official web site of NBP and some other relevant sites mentioned in the
references
1.7 SCHEME OF THE REPORT
This internship report is divided into five chapters, which are:
Chapter 1 includes background, purpose of study, Scope of study, some
limitations, merits, and scheme of this Report.
Chapter 2 includes background and history of banking in Pakistan as well
as Introduction to NBP, Khola Kehal branch Abbottabad .
Chapter 3 includes the financial statement, Products, and services offered
by NBP to its valued customers.
Chapter 4 includes the SWOT and ratio analysis and their interpretation.
Chapter 5 includes some of the conclusion and some of the
recommendations.
CHAPTER 2
INTRODUCTION TO ORGANIZATION (NBP)
NBP contains its position as Pakistan's premier bank determined to set
higher standards of achievements. It is the major business partner for the
Government of Pakistan with special emphasis on fostering Pakistan's
economic growth through aggressive and balanced lending policies,
technologically oriented products and services offered through its large
network of branches locally, internationally and representative offices.
2.1 THEY AIM TO BE AN ORGANIZATION THAT IS FOUNDED
ON
Practice integrity, honesty and hard work. We believe that these are
measures of true success.
Leaders in industry.
Quaid-e-Azam Muhammad Ali Jinnah on 1st July 1948. This bank lost on
time in meeting the national requirements of banking, currency and took
following remedial measures. Requested Government of state a new bank
of nation wide services accordingly National Bank of Pakistan was formed
in 1949 which opened many branches and in 1952 took over the emperor
Bank of India. It will draw Indian Currency notes of Rs: 125 crore from
General Circulation and send these for recovery to reserve Bank of India.
2.2 HISTORICAL INTRODUCTION TO THE ORGANIZATION
(NATIONAL BANK OF PAKISTAN)
National Bank of Pakistan main tains its position as Pakistan's premier
bank, determined to set higher standards of achievements. It is the major
business partner for the Government of Pakistan with special emphasis on
fostering Pakistan's economic growth through aggressive and balanced
lending policies, technologically oriented products and services offered
through its nation wide branches.
Operation group
bankers.
NBP has
launched
an
ambitious
business
10
President Secretariat
Board of Director
Operations Group
Compliance group
11
12
Nausherwan Adil
SEVP & Group Chief Operations Group/Corporate Communication
Division
Mudassir H. Khan
SEVP & Group Chief, Commercial & Retail Banking Group
Nusrat Vohra
SEVP & Group Chief, Treasury Management Group
Tariq Jamali
SEVP & Group Chief, Logistics Support, Security & Engineering
Group
Asif Hassan
SEVP & Group Chief, Audit & Inspection Group
Wajahat A. Baqai
SEVP & Group Chief, Credit Management Group
13
Aamir Sattar
SEVP & CFO, Financial Control Division
Sultana Naheed
SEVP & Group Chief, Risk Management Group
Mahmood Siddique
EVP, Divisional Head & CIO, IT Division
Shaharyar Qaiserani
EVP & Divisional Head, Agriculture & Business Development
Division
14
Zubair Ahmed
SEVP & Regional Chief Executive, Middle East, Africa & South
Asia Region
M. Rafiq Bengali
SEVP & Regional Chief Executive, Americas Region
Khawar Saeed
15
16
17
RRMC
Cad.
RBC
ROC
Manager
RCC
Operating
Complain
Officer
Manager
Officer
Deposit Sector
Remittance
Govt. Section
Accountant
Foreign Exchange
Credit Deptt:
Chief Cashier
18
2.8.1
LOCATION
The Location of the Bank Branch is Sardar Peer Khan Plaza, Khola kehal
& kunj Kehal thats why this branch is named as khola kehal branch
Abbottabad .
2.8.2
OVERVIEW
consist of one
gives a
Number of Employees
19
CHAPTER 3
PRODUCT AND SERVICES
A/C opening.
Current a/c
Saving a/c
Cheque cancellation
Avoid frauds.
Negligence.
20
Copy of CNIC.
Stale cheque
21
5.30%
6months
5.60%
22
1year
5.80%
2year
6.10%
3year
6.40%
4year
6.70%
5year
7.10%
Above 5
7.80%
25million=1.50%
23
25m
to
50m
=2%
50m
to
100m =2.30%
100m
to
2.50m =2.60%
2.50m
to
500m =2.80%
500m
to
1000m =3.10%
1000m to
2000m =3.30%
2000m to
5000m =3.50%
5000m &
above =3.75%
24
year. Loan will be given 85% of face value of certificate. Loan will be
sanctioned for one year and lump sum payment will be made.
3.2.10 Rates
1 year
7.50%
2year
8.50%
3year
9.50%
4year
10.50%
5year
11%
Minors accounts
That person who has not up till attained the age of 18years is considered as
minor. Under section 11 of contract act, 1872 minor is incompetent to enter
25
into contract. Therefore in bank, contract with minor is avoided. There are
two types of minors account.
3.2.13.1 According to will of guardian
Bankers in Pakistan allow minor to open to an account but on the request of
his guardian. Title of account remain s on the name of both guardian &
minor Until age of 18 year minor cant made transaction, after 18 year both
can do transactions.
3.2.13.2 after death of guardian
In case of death of account holder the credit balance in his account will be
payable to his legal heirs. They have to prove themselves through court.
Bank will present the details of his account in court. If any one of them is
minor then he will not be given balance. His account will be opened in the
Bank according to orders of court and Senior Civil Judge will be guardian
of account until he attained the age of majority. After that he can withdraw
money from the account.
3.3 PROBLEMS IN PERSONAL ACCOUNT
26
Project financing
Staff loan
Gold finance
Cash finance
Running finance
27
One person cannot take additional loan on other grams of gold with
same name.
If after one year payment is not made to bank. Bank send 3 notice to
borrower
Documents
I.D. Card
Goldsmiths documents.
Undertaking
up basis
28
reduces he will pay the loan. Loan is sanction for one year. After one year it
can be renewed. Markup is paid in quarterly.
The 85% loan is given because more liquid as property in the name
of bank.
In one year he can with draw & deposit amount several time but
cant exceed the loan limit.
Minimum documentation.
Grade 1
: 2 lacks
Grade 2
: 1 lack 50 thousand
Documents
Application form
29
Undertaking
And receivables.
Guarantee IB 29
order
to
receive
money.Original
I.D.
card.Original
Driving
30
Before banks cut charges from parties account. But now they cant do so.
NIFT charges 8 Rs per instrument from bank, which bank can not deduct
from partys account. Now it is advantage for party.
Procedure
The agent of NIFT visits 3times a day.In morning he brings cheque
which is drawn on NBP Khola Kehal branch Abbottabad .After 2- hours he
visits again to take back if any cheque, draft or Government receipt is to be
returned with objection.In eve he visits to take cheque for next day
clearance from other banks. Which he will present to them in next
morning.All cheque of other banks are kept in a bag which is sealed with a
specific seal no.
3.7.2.1 In-Word Clearing Books
The bank uses this book for the purpose of recording all the cheque
that are being received by the bank in the first clearing. All details of the
cheque are recorded in this book.
3.7.2.2 Out-Word Clearing Book
The bank uses outward clearing register for the purpose of recording
all the details of the cheque that the bank has delivered to other banks.
deal NBP transactions of F.C are.NBP New York deals the transactions of
dollar..United National Bank London (UNB) deal Pound.Same procedure
of opening account like in Pakistan Rs.Here minimum balance required is
1000$.If less then monthly $3 as services charges will be deducted.If
31
Head office will credit the account of that bank which is dealing the
transactions of that F.C.
US $5.00
Maximum
US $25.00
Plus telex/ SWIFT charges Rs.2.50 per telex/ SWIFT case of TT.
Inward TT in FC
If any one sends TT from foreign bank to National Bank in
Pakistan then NBP will be debited and credit account of that person.And
will take credit from H.O by F-16 & will also prepare FET along with that.
Head office will debit that bank and credit NBP.
When any one send TT to Dr foreign currency amount in F.C. account then
bank will Dr, Cr foreign currency amount at updating rates but when
anyone ask to deposit in Pak
Short Credit in F.C
If checks are of any bank out of country then bank will send these
cheque to standard chartered Bank Karachi for clearance.The account of
Standard Chartered is in H.O Standard Chartered Bank will credit the
required amount of cheques in their account in H.O But until 21 days bank
32
will not ask for money by FET. Standard chartered will physically present
those cheques in relevant banks out of country.
Revaluation of accounts
At the end of each month revolution of accounts is done by updating
rates. By revaluation of account there arise differences in account. If rate
increases bank take additional amount from head office through F-16. If
rate decreases then extra money will be debited to HO by F-15.
Revaluation of in-hand-cash account
Revaluation is also done here at the end of month but here Head
Office is not involved. It is loss or profit of bank itself. Bank has cash with
it which it has purchased and is its asset. It does not belong to customers.
Here bank Dr and Cr interest account.
Cash department
Cash department performs the following functions
Cash Receipts
The money, which either comes or goes out from the bank, its
record should be kept. Cash department performs this function. The
deposits of all customers of the bank are controlled by means of ledger
accounts. Every customer has its own ledger account and has separate
ledger cards When the bank receives the cash from the customer, the bank
credits the customers account which is then used for paying their bills or
remitting it to their creditors or suppliers as the case may be.
Cash Payments
It is a bankers primary contract to repay money received for this
customers account usually by honoring his cheque.
33
It should be in writing
Payment on Demand
Parties to Cheque
The normal Cheque is one in which there is a drawer, a drawer banker and
a payee, or no payee but bearer.
The Drawer
The Drawer
The Payee
34
35
Demand Draft
Telegraphic Transfer
Pay Order
Mail Transfer
3.11
Up to
Rs.100, 000/-
0.10%
Minimum Rs.50/-
Up to
Rs.1, 000,000/-
0.05%
Minimum Rs.100/-
Over
Rs.1, 000,000/-
0.04%
Minimum Rs.400/-
36
If account is not in branch where TT has sent then the responding branch
will prepare TT payment order and will send to the address of the receiver
but it will take time and benefits of TT will not be availed
3.12.1 Charges for Issuance of TTS
Up to
Rs.100, 000/-
0.10%
Minimum Rs.50/-
Up to
Rs.1, 000,000/-
0.05%
Minimum Rs.100/-
Over
Rs.1, 000,000/-
0.04%
Minimum Rs.400/-
Rs.50/-
Rs.100/-
3.12.5
Rs.50/-
Rs.100/-
3.12.7
Rs.100/-
37
Rs.150/-
Rs.50/-
Rs.100/-
3.12.9
NBP has an agency agreement with some Banks which includes Citibank,
Standard Chartered, Grand lay and Oman exchange etc. These Banks have
their accounts in Head Office Karachi. When instruments of these banks are
presented in NBP City Branch the Bank make the payment in advance.
NBP purchases the instrument from customer and make payment of
benevolent fund, pension funds etc on behalf of these banks.
3.12.10
Compliance department
In this department the review of all the works in the bank is done. The
responsibility of compliance officer is to check whether works are done
according to procedure recommended or not. His duty is just to point out
the mistakes, if any, and he will not be liable if relevant department has do
not correct the mistakes even after his notification. He reviews different
works at different time periods.
3.13 COMPUTER DEPARTMENT
The objective of this Department is to facilitate customers in payment of
their cheques. The main functions performed by this department are:
Checking balance.
38
39
CHAPTER 4
FINANCIAL ANALYSIS
4.1 FINANCIAL ANALYSIS
Financial
analysis (also
referred
to
2014
2014%
Rs in 000
2015
2015%
Rs in 000
ASSETS
Cash and balance
15,823,0033
11%
982,46,783
6%
18388738
1%
12543964
1%
40
Lending to financial
51941866
4%
111794127
7%
Investments
396411825
29%
561767518
36%
Advances
620163029
45%
630229649
41%
Operating fixed
34568864
2%
33353526
2%
10968824
1%
9884256
1%
Other assets
81576084
6%
91839258
6%
1,372,249,263
100%
1,549,659,081 100%
Bills payables
13894667
1%
11011827
1%
Borrowings
23258971
2%
38208413
2%
1101845283
81%
1234405050
80%
Finance lease
3636
0%
1691
0%
Deferred tax
0%
0%
Other Liabilities
72583176
5%
83439108
5%
Total liabilities
121,1585,733
89%
1,367066089
88%
Net Assets
160663530
11%
182592992
12%
Share capital
21275131
2%
21275131
1%
Reserves
33536713
2%
32996496
2%
inst
assets
LIABILITIES
accounts
liabilities
41
inappropriate profit
49734161
4%
59751578
4%
equity
104546005
7%
114023205
7%
Surplus on
55296862
4%
67852770
4%
160,663,530
11%
182,592,992
12%
revaluation of Assets
Interpretation
The major components in the balance sheet of banks are deposits, advances
and investments. Advances decreased from 2014 and o 2015, increased
from 41 % to 45%. Investment increased from 2014 to2015. Although it is
not comparable to previous years, still it is showing improvement from
2014. This is due to low interest rates in 2014 and higher interest rate
in2015 and . Bankers are left with only option of investing in short-term
investment, to increase their profit margin. Investments, as being a noninterest source of income are more promising than advances that are
becoming more profitable due to inclining interest rates. Bankers prefer to
give advances when the interest rate was high but then prefer to invest in
non interest income in 2015 .
42
2014
2014%
Rs in ooo
2015
2015%
Rs in ooo
Markup revenue
100,192,320
100
115,251,748 100
Markup Expense
60894358
61
70099505
39
Net Markup
39297962
47
45152243
61
25
11083973
12
19
1441758
58
65
12
non
performing
advances
Reversal
provision
diminution
of 1397122
for
in
investment values
Bad debt written 3020
off
43
64
3392200
64
14
9303015
14
26
35,849,228
28
sheet
obligations
19567702
Net
Markup 19,730,260
Income
SOURCE: Annual Report 2014-2015
Interpretation
The Vertical Analysis of Income Statement of NBP as given in the above
table shows a decreasing trend in 2014 and then increasing trend in 2015.
Markup expenses are actually cost of sale in case of a bank. Increasing
trend in gross profit shows the efficiency of the bank`s management in
controlling markup expenses. A look at the figure of total of total income of
the bank reveals a decrease. As total income is the sum of both markup
income and the non markup income, this decrease in total income
is due
to the decrease in the markup income. This organization`s total non markup
income consists of fee and commission, dividend income, exchange income
and other income.
4.1.1.3 Horizontal Analysis of NBP`s Balance interpretation
Year
2014
2015
2015 vs
Rs in 000
Rs in 000
158,230033
982,46783
37%
18388738
125,43964
-31%
2014 %
ASSETS
Cash and balance with treasury
bank
Balance with other banks
44
519,41866
111794127
115%
Investments
396411825
561767518
41%
Advances
620163029
630229649
2%
34568864
33353526
-3%
10968824
9884256
-10
Other assets
81576084
91839258
13
2015
2014
Rs in ooo
Rs in ooo
Markup revenue
115,251,748
100,192,320
Markup Expense
70099505
60894358
Net Markup
45152243
39297962
2014
vs
2015%
45
17459330
performing advances
Reversal of provision 1441758
for
diminution
1397122
in
investment values
Bad debt written off
Provision
balance
3020
against 3392200
70230
sheet
obligations
9303015
19567702
35,849,228
19,730,260
46
and in interpreting them. Although there are several ratios, which an analyst
can employ yet the type of ratios he would, use entirely depends on the
purpose for which the analysis is done i.e., a creditor would keep him
abreast about the ability of a concern to cover up its current obligations and
so would care about current and liquid ratios, Turnover of receivables,
coverage of interest by the level of earnings etc.
4.2.1 Liquidity Ratios
In graphs 2015should be near origin. Round the figures upto 2 decimal
places We need to provide complete working of the ratios. we are required
to carefully study the table regarding maturities of assets and liabilities.
Where you can easily find the current and long term part of assets and
liabilities. Assets and liabilities having upto 1 year maturity are considered
as current assets and current liabilities. This table is given in the annual
report of the selected bank. You need to re-calculate the current and longterm parts of assets and liabilities according to this table.
These are includes:
Current Ratio:
Current ratio = current asset/current liabilities
1711874168
Fixed asset
33300674
Other asset
80091712
Current Asset=1711874168-(33300674+80091712)
1711874168-253208962
1549659081
47
1549659081/1372249263
1372249263/1211585733
Comments:
The current ratio of 2015 and 2014 is almost same. It means that its current
ratio is less liquid. There is small increase in industrys ratio which can
meet the short term obligations of 2015 and 2014.
Current Ratio
100%
80%
60%
40%
Sales
20%
0%
2014
2015
48
1549659081-561767518-
1372249263-396411825-
40975977/1367066089
37677868/1211585733
0.69
0.73
Comments
the acid test ratio shows the liquidity by showing its ability to pay off its
current liabilities with quick assets has decreased from 0.73 to 0.69 in 2015.
If a firm has enough quick assets to cover its total current liabilities
20%
0%
2014
2015
49
5%
CHAPTER -5
SWOT ANALYSIS
CHAPTER 6
CONCLUSION AND RECOMMENDATIONS
6.1 CONCLUSION
To know how NBP can compete well and how to maintain its position in
the market as a best services organization. In conclusion we can say that the
global economic environment has changed, creating challenges and
opportunities for the worlds policy makers. The privatization drive has
emerged as a strong tool of transformation, which is being recognized as an
REFERENCES
1. Gibson, Charles H, (2002); Financial Reporting & Analysis, 7th Edition.
Prentice Hall International Corporation.
2. Lawrence J.Gitman, (2008); Principles of managerial Finance. 11th
Edition, San Diego State University.
3. Siddiqi, Asrar H (2008); Practices and law Banking in Pakistan, (8th Ed),
Royal Book Company, Karachi.
4. NBP Annual report (2014), (2015 National Bank of Pakistan
5. National bank of Pakistan 2015, executive committee, viewed 05 March,
2016, <http:// www.nbp.com.pk>
6. National bank of Pakistan 2015, publications, annual reports, accessed on
09 March 2016<http:// www.nbp.com.pk/Publications/index.aspx>
7. Business
recorder
2014,
highest
rating,
viewed
05
may,2015,
<http://www.brecorder.com/top-stories/0/1175012/>
50