Trouble Shooting Guide

CS Operations

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Ver.1.0

Date: 2014.02

KONICA MINOLTA Confidential

Table of Contents
1. OPERATING NOISE ..................................................................................................................... 3
1.1 Reduction of cooling fan noise .................................................................................... 3
2. TROUBLE CODE .......................................................................................................................... 4
2.1 0094 error (defective operation of solenoid) ............................................................... 4
2.2 C0094 error (2nd Image Transfer Pressure / Retraction failure) ............................... 5
2.3 0F5x error (TE level sensor/x malfunction) ................................................................. 7
2.4 0502 error (Thermistor open-circuit failure)................................................................ 8
2.5 Scanner lock error ...................................................................................................... 10
3. ERROR MESSAGE/ ABNORMAL DISPLAY............................................................................ 11
3.1 Incorrect toner error.................................................................................................... 11
3.2 Toner Irrecognition error ............................................................................................ 13
3.3 After replacing PU, the life end message remains or the remaining PU does not
become 100% .................................................................................................................... 15
4. OTHERS...................................................................................................................................... 17
4.1 Change of consumables life attention message ..................................................... 17
4.2 Color toner is consumed quickly although print jobs are mainly BW .................... 19
4.3 Transportation procedure of Scanner Unit ............................................................... 21
4.4 PU Rail replacement procedure ................................................................................. 22
4.5 How to lock the Scanner Lock ................................................................................... 24

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KONICA MINOLTA Confidential

1. OPERATING NOISE
1.1 Reduction of cooling fan noise
1. Symptom
The operation sound of the cooling fan motor which runs periodically when MFP is in sleep
mode (idle), the users may feel it noisy during nighttime. (As the fan runs suddenly, they may
think mistakenly that MFP has received faxes.)

2. Cause
The cooling fan operation during Sleep Mode is due to .the operations of the following
specification to secure image quality.
a) It is operated 1 time / hour for environment measurement (temperature and humidity
change).
b) It is operated 1 time / 3 days for preventing deformation of Fusing Roller.
3. Countermeasures
*The fan operation can be turned off by the following procedure.
Functional Limitation
After applying this settings, the MFP does not operate measurement of the inside temperature
and humidity; thus, image quality will not be guaranteed
a) Please apply the following firmware version or greater one
[FW Version]
Model
New Version
bizhub C35

A121-50G1-1100-00 (MR)

bizhub C35P

A0VD-50G0-1300-00 (Special)

bizhub C25

A2YF-50G0-0200-00 (MR)

magicolor 4750DN

A0VD-50G1-1300-00 (MR)

magicolor 3730DN

A0VD-50G5-0500-00 (Special)

b) Please set the engine Dip SW newly added in the Service Mode.
[Dip SW Setting Procedure]
1. Service Mode -> Engine Dip SW -> Engine Dip SW 21 to ON.
OFF: Default (Normal operation)
ON: Restrict fan operation during Sleep Mode (idle) to reduce fan noise.

4. Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

2. TROUBLE CODE
2.1 0094 error (defective operation of solenoid)
1. Symptom
Sometime after machine installation, C0094 error (2nd image transfer pressure / retraction
failure) occurs when power ON or printing etc.
2. Cause
Operation failure that the lever of paper feed solenoid (A034M20000) in the Vertical Transport
Assy sticks to the seal material (A034214000) and does not part easily due to deterioration of
the seal material.
Paper Feed Solenoid
(A034M20000
)

Vertical
Transfer
(FRONT)

(BACK)

Seal (sound-deadening material)

(A034214000)

3. Countermeasures
Please replace the seal of the paper feed solenoid with A034220100 (Production Application:
Ref. PMN).
* The above problem is different from 0094 error described on the section 2.2 that is caused by
Lack of Torsion Coil spring force of the IDC / Burr on Cover / Tight fitting between the cover
and the guide.
4. Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

2.2 C0094 error (2nd Image Transfer Pressure / Retraction failure)

1. Symptom
C0094 error occurs when power ON or in operation.
2. Cause
IDC Cover (A0VD7061) whose motion is linked to 2nd image transfer retraction does not move
smoothly.
a) Lack of Torsion Coil spring force of the IDC Cover (A0VD7062).
b) Burr on the IDC Cover
c) Tight fitting between the IDC cover and the guide (secondary factor).
3. Countermeasures
a) Please replace the Torsion Coil spring A0VD706201 -> A0VD706203 (0.09N -> 0.14N
(Strengthened). Production Application: Ref. PMN).

b) [Temporary] Shave the burr off on the cover. (Handling: SE)

Please remove only the burr part using a box-cutter etc.
* Please use caution during work to prevent injury.
Burr Position

[Permanent] The supplier strictly controls burr shaving.

C) Please replace IDC Cover with the countermeasure one.
(A0VD706101 -> A0VD706102 Secure larger gap between the cover and the guide.
Production Application: Ref. PMN)

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KONICA MINOLTA Confidential

4. Production Application
[Temporary] Screening inspection is conducted (checked by excessive stress)
Application Date: From 2013/05/03 production
5. Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

2.3 0F5x error (TE level sensor/x malfunction)

1. Symptom
0F5x error occurs when the printer is installed or a toner cartridge is replaced.
x is color of toner cartridge.
2.

Cause
When toner stays unbalanced in the cartridge, toner cannot be supplied to PU. As a result
0F5x error occurs.

3.

Countermeasures
Shake the cartridge to level the surface of toner when installing the machine and replacing
toner cartridges.
After 05Fx error occurs, please shake the toner cartridge of the indicated color well when
replace it.

4.

Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN

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KONICA MINOLTA Confidential

2.4 0502 Error (Thermistor open-circuit failure)

1. Symptom
0502 error occurs when the fuser unit is replaced or jam paper in the fuser unit is cleared.
2. Cause
a) If the fuser unit is not correctly installed in the machine, the connection of Drawer connector
becomes insufficient (half lock), thus the temperature (thermistor line) of the fuser unit
cannot be sent correctly to PRCB, which results the temperature of heater lamp to increase.
And if this continues, the thermostat will work and 0502 error occurs.
b) When air comes in from the paper exit, the temperature around the fuser thermistor shifts,
therefore the thermistor falsely detects the temperature as low then it turns on the heater to
increase the temperature. Due to this, thermostat turns on and the heater lamp turns off
resulting in 0502 error.
3. Countermeasures
*When 0502 error occurs, either the cause is a) or b), the fuser unit needs to be replaced.
a) Check if the fuser unit is correctly installed in the machine after replacement.
If the cause seems to be half lock, install the stopper (A0VD168200).
Right Door

Install the
Stopper

Stopper
A0VD168200
(Please refer to PMN for
Production Application.)

b) [Temporary]
After replacing the fuser unit, change the installation place. (Please do not place the
product in the place where wind hits.)
(Such as the place where air from air conditioner or wind comes in from a window hits the
machine.)

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[Permanent]
Replace the fuser unit with the modified fuser.
The shape of the windshield of the fuser is changed. (It will be applied into Mass
Production. The part number will not be changed as the part will be changed
sequentially.)
Addition of
windshield
releasing
shape

Addition of windshield

4. Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

2.5 Scanner lock error

1. Symptom
When turning on the power, Scanner lock error may be displayed when the scanner cannot
detect the home position.
2. Cause
1) The home position where the scanner returns varies therefore when the home position cannot
be detected as there is not enough time to detect it, then the error occurs.
2) When inserting the flat cable of IR Unit, the contact of terminal becomes turned over, then the
error occurs due to contact failure.
3) Other than above, MFPB/1 (Controller Board) or inside the Scanner Unit factor cause the error.
3. Countermeasures
Please refer to the followings:
No. Check Item
Solution
1. Update the scanner FW to
1. Check scanner FW version
A121-230G0-0403-00.
2. If A121-230G0-0402-00 or older
2. Refer to CSES ID-No. DLBT1322922JP for
1
version, perform Solution 2.
details of update.
*Do NOT turn the machine OFF during
update. (It may damage MFPB.)
Check the connection of the scanner flat
2
Reconnect the scanner flat cable.
cable.
1. Check the scanner flat cable
-Correct the turned-over of the terminal of the
2. If there is/are turned-over(s) on the
cable.
3
terminal of the cable, perform
-If the turned-over cannot be corrected, replace
Solution 2.
Scanner Unit.
1. Replace MFPB/1 then check the
behavior.
2. If it returned to normal condition, go to
4
Replace MFPB/1.
Solution.
3. If the problem persists, perform No.5 of
Solution.
Above No.1to 4 does not solve the
5
Replace Scanner Unit.
problem.
4. Models
bizhub C35

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KONICA MINOLTA Confidential

3.

ERROR MESSAGE/ ABNORMAL DISPLAY

3.1 Incorrect toner error

1. Symptom
INCORRECT TONER is displayed for a genuine toner bottle (TB).
Product Name

Message

bizhub C35

INCORRECT TONER

bizhub C25

Wrong Toner

bizhub C35P

INCORRECT TONER

magicolor 4750DN

INCORRECT TONER

magicolor 3730DN

INCORRECT T/C

2. Cause
Communication error between the contact of main body and the chip on TB. Some oxide layer,
accumulated on the contact of main body, is assumed to be the cause of the error.
3. Countermeasures
[Temporary] After FW update, please refresh the contact.
[Engine FW List] *Mass-production program has implemented from Feb., 2013 production.
Product Name
bizhub C35
bizhub C25
bizhub C35P

FW Version

DL

Version

Early PRCB: A121-50G0-1100-00

DLBT1300167EN*

Special

Later PRCB: A121-50G1-1100-00

DLBT1300402EN*

MR

A2YF-50G0-0200-00

DLBT1300219EN*

MR

DLBT1300509EN*
DLBT1300221EN*
DLBT1300510EN*
DLBT1300223EN*
DLBT1300403EN*

Special
MR
Special
MR
Special

Early PRCB: A0VD-50G0-1300-00

Later PRCB: A0VD-50G1-1300-00

magicolor 4750DN
magicolor 3730DN

A0VD-50G5-0500-00

* Whether the TBs that have falsely detected can be recognized as genuine is depends on
the timing of FW update. (Refer to below Case1, Case2)
If a false detection occurs after FW update and the falsely detected TB is recognized
correctly afterward by refreshing contact etc, the TB will be recognized as genuine. (Case
1).
Case1
True detection
False detection
FW update

Refresh Contact

Genuine

Incorrect

Genuine

On the other hand, when a TB is detected falsely before FW update, in most cases, it will
not be recognized as genuine anymore. (However, please update FW as a preparation
for recurrence of the problem.)
Case2

FW update

Genuine

True detection

False detection

Refresh Contact

Incorrect

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Incorrect

KONICA MINOLTA Confidential

* Regarding refresh of contact of CSIC contact holder

Please perform the followings and repeat those for approx. 10 times to refresh contacts of
main body to prevent false detection.
[Procedure]
1. Place a TB on main body. (TB must be equipped with chip)
2. Rattle the TB so that the chip on TB will rub the contact of main body.
* Do not wipe contacts with cloth or paper. Fiber may adhere to the contact and cause
opposite effects.
[Permanent] Please update Engine FW as well as replace the contact holder with
modified one.
The contact holder is installed on TB drive Assy, however both parts of new and old ones
do not have compatibility. Therefore, for the old TB drive Assy, replace with old CSIS
contact holder and for the new TB drive Assy, replace with new one. Please refer to
section 3.2 (Countermeasure d) for details.

4. Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

3.2 Toner irrecognition error

1. Symptom
The following messages that the toner cartridge is not recognized are displayed.
Product Name
bizhub C35
bizhub C25
bizhub C35P
magicolor 4750DN
magicolor 3730DN

Message
Toner Cartrige Missing x
NOT INSTALLED TONER CHECK x
TONER MISSING x
TONER MISSING x
x TONER NOT INSTALLED

*The color of toner(C/M/Y/K) is displayed in x.

2. Cause
a) [magicolor 3730DN only]
As the front lower frame is curved backward CSIS contact holder goes back side, which
create a contact failure with CSIC of PU. As a result, it cannot communicate with machine
then the errors occur.
[Occurrence color: M/C/K]

b) When there is missing information in CSIC of PU or IC other than Y Toner (Y-IC), it

respond as Y, thus the machine detects two cartridges of Y toner are installed and
generate the error as it is abnormal. [Occurrence color: Y]
c) The harness that is for connecting to the CSIC contact holder is caught between the screw
and the protect cover, which creates an earth fault with the main body then the error
occurs. [Occurrence color: C/M/Y/K]
d) Due to defects of CSIC earth plate, the contact of the Toner Holder Assy or bended pins of
contact, communications cannot be established normally resulting in the error.
[Occurrence color: C/M/Y/K]
[Earth Plate does not return]
[Contact return failure]

3. Countermeasures
a) To prevent the frame curving, replace M/C/K of PU rail with the modified part (P/N:
A0VD112000). (Please refer to the section 4.4 for replacement procedure.)
[Difference between old and new PU rail]
Old type
Modified part

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KONICA MINOLTA Confidential

b) There is missing information in CSIC of the PU (IC) that was replaced right before the
problem occured, therefore, please replace the PU.
c) Remove the harness that is caught between the protect cover of the power supply and the
screw.
-If there is a tear on the wire harness cover, please wrap it with the insulating tape.
-If the core of a wire harness is cut, please replace the Harness Assy.
d) Please replace the CSIC Contact Holder.
Note) New types of TB Drive Assy and CSIC Contact Holder are not compatible with their
old types.
Please follow the combinations below when replace the parts.
Model
TB Drive Assy
Contact Holder
Remark
If Old Contact Holder is not
[Old] Contact Holder:
available, replace with New TB
[Old] A121R70000
A0VD134202
Drive Assy and New Contact
bizhub C35
Holder.
[New]
[New] Contact Holder
A121R70011
(TBD)
If Old Contact Holder is not
[Old]
[Old]Contact Holder:
available, replace with New TB
A2YFR70000
A0VD134202
Drive Assy and New Contact
bizhub C25
Holder.
[New]
[New] Contact Holder
A2YFR70011
(TBD)
If Old Contact Holder is not
[Old] Contact Holder:
available, replace with New TB
bizhub C35P
[Old]A0VDR70600
A0VD134202
Drive Assy and New Contact
&
Holder.
magicolor
4750DN
[New]
[New] Contact Holder
A0VDR70611
(TBD)
-[New] Please refer to PMN for the part number of the Contact Holder.
-[Old] If Old Contact Holder is not available, please replace with New TB Drive Assy and
New CSIC Contact Holder.
- Also when replacing TB Drive Assy, please check they are New version or Old one then
install the Contact Holder.

4. Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

3.3 After replacing PU, the life end message remains or the
remaining quantity does not become 100%
1. Symptom
The remaining quantity will not become 100% or Life End message will not be cleared even
after replacing the bundled PU & IC or service parts PU & IC with new PU.
Refer to the messages below that are applicable for this symptom.
Product
Name
bizhub
C35

bizhub
C25
bizhub
C35P
magicolor
4750DN
magicolor
3730DN

Message
Replace imaging unit
soon.

Replace Imaging Unit

Replace imaging unit.

Imaging Unit Missing

Prepare new imaging

unit. X

Open front door and

replace imaging unit by
following the instruction.

Replace imaging unit.

X

Install imaging unit and

close all doors.

I-UNIT LOW x

I-Unit End x

I-Unit END
REPLACE x

I-UNIT LOW X

I-UNIT END REPLACE X

I-UNIT END X

NOT INSTALLED
I-UNIT CHECK x
I- UNIT MISSING CHECK
X

I-UNIT LOW X

I-UNIT END REPLACE X

I-UNIT END X

I- UNIT MISSING CHECK

X

X TONER LOW

REPLACE TONER X

X TONER NOT
INSTALLED

2.

Cause
a) The connection failure between CSIC of PU/IC and CSIC Contacts due to the curved frame
at the front bottom side of main body.
b) Due to defects of connector earth plate, the contact, or bended pins of contact of CSIC on
the main body PU side, communications cannot be established normally resulting in the
error.

3.

Countermeasures
a) For the machines with the serial number (main body) before the countermeasure is
implemented, replace the three PU rails.
(Please refer to the section 4.4 for replacement procedure.)

Before
modification

326mm

After
modification

328.35mm

A0VD112000

[Production Application S/N.]

Please refer to PMN

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KONICA MINOLTA Confidential

b) Corret or replace the CSIC Contact (Hold Holder Assy: A0VD134103).

Hold Holder Assy

4. Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

4. OTHERS
4.1 Change of consumables life attention message
1. Contents
Choices of changing the life attention messages for Imaging Unit / Transfer Belt / Transfer
Roller / Fusing Unit have been added.
The message on the panel shows as below when choosing the settings.
(IU: Delaying the timing of life display, Other Units: No life display)
Before Change:
Normal FW

Near Life
Display
on the panel

Rate

Rate

n/a

Transfer Roller

n/a

Fuser Unit

n/a

Rate

LifeStop
Display
on the panel

(Life stopp
(Message)
150% message: need to
100% Replace imaging
(*2) replace Imaging
unit X
unit)

Imaging Unit CMYK 80% No Display (*1)

Transfer Belt Unit

Life
Display
on the panel

(Message)
100% Replace image
transfer belt
(Message)
100% Replace transfer
roller unit
(Message)
100%
Replace fusing

n/a

n/a
n/a

After Change:
Latest FW

Rate

Near Life
Display
on the panel

Imaging Unit CMYK 80% No Display (*1)

Rate

Life
Display
on the panel

100% No message

Rate

Display
on the panel

LifeStop
Display
Rate
on the panel

(Life stopp
(Message)
167% message: need
162% Replace imaging
(*2) to replace
unit X
Imaging unit)

Transfer Belt Unit

Transfer Roller

n/a

100% No message

n/a

n/a

Fuser Unit

(*1) I-Imaging Unit Low: OFF, (*2)I-IU Yield Settings: Long

*Display on PSES / PSWC will be changed as well as those on the operation panel. (The
behavior differs depends on Controller FW. Refer to the next section.)
Note)
If this choice is enabled, each unit can be used even after exceeding its life. However, the
image quality after the unit life is not guaranteed by KMI QA, therefore please replace the unit
when SE assesses the timing of replacement based on the expected image quality by users.

2. Application Method
a) Update Controller FW and Engine FW

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The behavior of this feature differs depending on the combination of FW. Updating to the
newest FW is recommended.
[Behavior of each FW combination]
Controller FW

A121-30G0-1106-88
(Special) and those
based on this FW

A121-30G0-1303-05
(MR) and onward

Engine FW
A121-50G1-1000-00 (Special)
and onward
A121-50G1-1100-00 (MR) and
onward
A121-50G1-1200-00 (MR) and
onward
A121-50G1-1000-00 (Special)
and onward
A121-50G1-1100-00 (MR) and
onward
A121-50G1-1200-00 (MR) and
onward

Life
Displa
y

Life
Stop

145%

150%

162%

167%

145%

150%

162%

167%

PSES/PSW
C
Support

Not
Supported

Partly
Supported
(Only IU)

b) Set the following items in Service Mode:

I-IU Yield Settings: Long
I-Imaging Unit Low: OFF
Soft Switch 11: bit5 = 1 (Input 32 on the operation panel.)
*The switch of Engine Dip SW22 to OFF should not be used when you apply the setting
to change life attention message. (Please refer to section 4.2.)
4. Models
bizhub C35

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4.2 Color toner is consumed quickly although print jobs are

mainly BW
1. Symptom
Although color print is rarely used and the user mainly prints in BW, color toner consumption is
rather quick.
2. Cause
Color toner is consumed by AIDC Process even when color print is not used.
3. Countermeasures
Updating the engine FW to the followings as well as changing the settings decreases the
number of AIDC process. After updating to this Special FW, output quality is not guaranteed.
[FW version]
Model

New Version

bizhub C35

A121-50G1-1100-00 (MR)

bizhub C25

A2YF-50G0-0200-00 (MR)

bizhub C35P

A0VD-50G1-1300-00 (MR)

magicolor 4750DN

A0VD-50G1-1300-00 (MR)
A0VD-50G5-0500-00
(Special)

magicolor 3730DN

[Service Mode Setting Procedure]

<bizhub C35 / bizhub C25 / magicolor 4750DN>
Initial value of Engine Dip SW22 is [OFF]: Does not reduce the number of AIDC Process
Set Engine Dip SW22 to [ON]: Reduce the number of AIDC Process
<magicolor 3730DN>
Initial value of Engine Dip SW22 is [0]: Does not reduce the number of AIDC Process
Set Engine Dip SW22 to [1]: Reduce the number of AIDC Process
[bizhub C35]
-Service Mode -> Engine Dip SW ->Set Engine Dip SW22 to ON
[bizhubC25]
-Service Mode -> Soft SW -> Engine SW ->Set Engine Dip SW22 to ON.
[bizhub C35P & magicolor 4750DN]
-Service Mode -> Engine Dip SW -> Set Engine Dip SW22 to ON
[magicolor 3730DN]
-Service Mode -> Engine SW -> Set Engine Dip SW22 to 1
*After updating FW and setting Engine Dip SW22, Calibrating may be indicated on the panel,
however, actually calibration is not performed
4. Request for instructing customers regarding the setting
Since the Special FW greatly reduces the number of AIDC Process, it may result in decreasing
output quality (image quality, density) depending on the machine installation / usage
environment. When it happens, please instruct the customer to manually perform AIDC
Process on the operation panel. (Please refer to the following procedure for the settings.)
[AIDC procedure on the operation panel]

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[bizhub C35] Admin Setting -> P

]rinter Setting -> Quality Settings -> Gradation Adjustment -> AIDC Process
[bizhubC25] MACHINE SETTING -> CALIBRATION
bizhub C35P & magicolor 4750DN] QUALITY MENU -> CALIBRATION -> AIDC PROCESS
[magicolor 3730DN] ENGINE -> ENGINE SERVICE -> COLOR CALIBRATION
5. AIDC after the settings
AIDC Process is performed only for the following items by this Special FW.
1. When turning the power ON or opening and closing the door when a new IU, insertion of IU or
a new transfer belt is detected.
2. When a large environment change occurs (temperature / humidity)

6.

Models
bizhub C35 / bizhub C35P / bizhub C25 / magicolor 4750DN / magicolor 3730DN

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KONICA MINOLTA Confidential

4.3 Transportation procedure of Scanner Unit

1. Symptom
The scanner drive belt in the scanner unit may be off-hooked when it is sent to KMI.
2. Cause
When the scanner unit is sent without using the scanner lock, the scanner part (CCD) moves by
the handling and vibration during transportation, and the scanner drive belt comes off.

3. Countermeasures
Check the scanner is at home position first, and then turn the main power switch OFF. Then,
lock the scanner lock lever.
[Procedures]
1. Check the scanner is at the home position, and then
turn the main power switch OFF.
2. Slide the scanner lock lever to lock position.
*If the scanner does not return to the home position due
to a malfunction in the main body, please refer to section
4.5.

4. Models
bizhub C35

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4.4 PU Rail replacement procedure

1. PU rail removing procedures
*Please replace the rails for 2 colors at one time.
1) Open the Tray 2. Then open the front cover and remove the Waste Toner Box.

2) Remove the toner bottles of Y/M/C/K. (except magicolor 3730DN)

Then remove the PU or IC (magicolor 3730DN).

3) Remove the PU rail of M/C/K. (One screw each)

2. PU rail installation procedures

Install the M/C/K PU rail. *Do not scratch or contaminate the glass part of the PH unit.

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1) The back of the PU rail is set. 2) Pull the claw of the PU rail toward you until it touches
the surface of the front side of the front frame then
push the claw against the frame while sliding it down
to put it in the square hole.

3) When the claw is inside the hole, push it upwards so that the PU rail can be set completely.
Then secure the each rail using screws.
*Please check there is no space between the front
frame and PU rail
<PU >

4) Set Y/M/C/K PU or IC (magicolor 3730DN) and tonner bottle (except magicolor 3730DN).
5) Set the Waste Toner BOX then close the front cover and the cassette. (End)

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4.5 How to lock the Scanner Lock

<When the scanner failed to return to the home position>
1. Remove the scanner unit.
2. Tilt the scanner unit to set the scanner at the home position.

3. Slide the scanner lock lever to the lock position.

4. Check if the scanner is locked. (Please repeat the procedure if it is not locked.)

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