IBS Hyderabad

Academic Year: (June 2016 October 2016)

Course Handout
Course Name: Information system for managers

Semester: I

Faculty Name: A Sandeep

Room No:E208

Wing No: E

Consultation Hours: Friday 4.00 pm to 5.00 pm

Mobile No:

9849493018

Email: asandeep@ibsindia.org

Course Objective: Course is designed to impart knowledge on functioning, building and management of
information systems. It equips students with modeling and analytical skills to meet challenges of dynamic business
environment.
Main objectives are:
(1) To understand significance of information systems in business
(2) To know process involved in design and development of information systems
(3) To realize emerging challenges in managing new-age information systems.
Learning Outcomes: At the end of the course a student is expected to understand the significance of information
systems in business and apply the IT knowledge for better decision making.

Recommended Text Book:

TEXT BOOK
Management Information Systems
- Managing the Digital firm

AUTHOR / PUBLICATION
Kenneth C Laudon and Jane P Laudon, 14th edition, Pearson
Education, 2016

Suggested books:
BOOKS

AUTHOR / PUBLICATION

Management Information Systems The Manager's view

Management Information Systems
Text and cases A Digital firm
perspective

Robert Schultheis and Mary Sumner, Tata McGraw-Hill, 1999 (21st

reprint 2011)
Waman S Jawadekar, 4th edition, Tata McGraw-Hill, 2009

Microsoft Excel Data Analysis and

Business Modeling
Step by Step MS Office Access 2007
ICMR cases

Wayne L. Winston, PHI, 2009

Steve Lambert, M. Dow Lambert III and Joan Preppernau, PHI, 2007
ICFAI Publications

Course Outline:
Course Outline
Date

Session
No.

Topic / Area
Covered

Key Concepts

Learning
Outcomes

Case details

Chapter
Reading

Introduction to Information Systems

1-3

Introduction
to
Information Systems:
Functions and levels of
management,
Framework
for
Information Systems,
Stages
of
New
Information Technology
(IT) growth, Systems
concepts, Systems and
their
environments,
How a system works,
Systems approach to
problem
solving,
Transition to learning
organization

Introduction of ISM
ISM Frame Work,
It growth.

To understand What
is Information
Systems
Understand what is
Information
Technology, and
growth of IT.

The Dominos PULSE

System
Text case: Pages. 38-40

Chapter 1&2
(Robert
Schultheis
et.al)

How system works

and how problems
are solved.

Business process and Information Systems

4-5

Business process and

Information
systems:
Impact
of
IT,
Reengineering of work,
IT and Business process
redesign, Management
challenges

Information systems,
and impact of It.
Business process
redesign.

To understand what is
business process.
Understand how IT
affect the business
process

IT infrastructure and
Business process
synergy at Meru
Cabs.

Chapter 2
(Kenneth C.
Laudon et.al)

IBSCDC OM0038

Global e-Business and Collaboration

6-7

Global e-business and

collaboration: Types of
IS
(transaction
processing,
decision
support,
enterprise
system, and e-business),
Collaboration systems
and tools, IS function

Business process and

information systems.
Types of information
system.
Systems of
collaboration and
teamwork

To understand what is
business and how it is
related to IS.
To understand why are
systems are needed for
collaboration and team
work.

Ranbaxy: Taking ERP pill

Text book case: Pages 81:82

Chapter 2
(Kenneth C.
Laudon et.al)

IT infrastructure and emerging technologies.

8-9

IT infrastructure and
emerging technologies:
IT
infrastructure,

Defining
It
infrastructure.
IT
infrastructure
components.

To understand what
is IT infrastructure
and what are their
components used for

The pleasures and Pitfalls of

BYOD
Text book case: Pages
222:224

Chapter 5
(Kenneth C.
Laudon et.al)

business process.
To understand the
various
current
software
and
hardware platforms.

Infrastructure
components,
Current
hardware
trends,
Current software trends,
Open source software,
Cloud computing

Spread sheet concepts, functions & DSS

10-16

Spreadsheet concepts:
Overview of MS Excel,
Insert,
Delete,
Clipboard,
Font,
Alignment,
Editing,
Name Manager, Open
and Save files.
Functions:
Text
functions,
Date-time
functions, Mathematical
functions,
Logical
functions,
Statistical
functions.
Financial
functions (NPV, IRR,
PMT),
Lookup
functions
(VLookup,
HLookup, Match and
Index)
Presentation:
Filters, Charts.

Spreadsheet
concepts.

Get
practice
knowledge about MSExcel.

Problems and Exercises

Spreadsheet
Functions:
Spreadsheet
Decision Support
and analysis and
goal.

Sort,
Chapter 12
(Kenneth C.
Laudon et.al)

Decision Support (DSS)

using Excel: what-if
analysis, Goal seek,
Scenario manager, Data
tables, Pivot tables

DBMS using MS-Access

17-22

Database Management
Systems (DBMS) using
MS-Access:
Data
organization in file
system,
Database
approach,
Relational
DBMS features, Data
warehouses,
Online
analytical processing,
Data and web mining.
MS Access as DBMS
tool: Tables, Data input,
Query, Form, Report

Defection of DBMS.
Function of DBMS.
Some important
principal of Database
designs,
Data administration
and data quality
assurance.

To understand what is
data and what is
Management.

Problems and Exercises

Chapter 6
(Kenneth C.
Laudon et.al)

Does Big Data Bring Big

Rewards ?
Text book case: Pages
264: 266

Chapter 12
(Kenneth C.
Laudon et.al)

Understand the various

types of data used in
business and how they
are stored and
retrieved for the
various business
operations.

Business Intelligence
23-24

Business
Intelligence
(BI): Decision making
and IS, Enterprise BI,

Decision making and

information systems.
Business intelligence

To understand what
are the different types
of decision used for
business process.

Decision support for

management levels

in the enterprise.
Business intelligence
constituencies.

How do different
decision making in an
organization used.

Knowledge management
25-26

Knowledge
Management
(KM):
Knowledge landscape,
Enterprise KM systems,
KM Work systems,
Intelligent techniques,
Expert systems

The knowledge
management
landscape.

To understand the role

of
knowledge
management in our
business.

Knowledge work
systems.

Whats Up with IBMs

Watson?
Text book case: Pages
489:492

Chapter 11
(Kenneth C.
Laudon et.al)

Bumrungrad's Hospital
2000
Information
System.

Chapter 13
(Kenneth C.
Laudon et.al)

Understand the major

types of knowledge
work systems and how
provide value to the
firms.

Intelligence
techniques.

Building IS projects
27-28

Building IS projects:
Overview of systems
development, Alternate
systems development
approach, Application
development for digital
firm

Overview of the
systems developments.
Alternative system
building approaches.

To understand how
does building new
systems based on
organization change.
What are the activities
and methodologies for
modeling the systems.

Application
development for
digital firm

(ICMR Vol V)

Enterprise Applications
29-30

Enterprise applications:
Enterprise
systems,
Supply
chain
management systems,
Customer relationship
management systems,
Next-gen applications

Enterprise systems.
Supply chain
management systems,
the supply chain ,
information system
and supply chain
management.
Enterprise applications
in new opportunities
and challenges.

To understand how ES
help the organization
decision
and
operational excellence.

Unilever restructures its

SCM practices.

Chapter 9
(Kenneth C.
Laudon et.al)

ICMR OPER/027

How SCM and CRM

systems are helping
the
organization
decision
policy,
planning, forecosting.

E-Commerce
31

E-commerce:
Ecommerce and internet,
Business
models,
Mobile
e-commerce,
Building website

E-commerce: and
the internet, Ecommerce today.

To understand the
unique features of
E-commerce.

E-commerce
business and
technology.

How mobile ecommerce is used in

business operations.

Mobile commerce with

Airtel Money

Chapter 10
(Kenneth C.
Laudon et.al)

Text book case: Pages

449:450

Types of Ecommerce, Ecommerce business

model.

Information Security
32 - 33

Information Security:
System
vulnerability
and abuse, Business
value
of
security,
Establishing
a

System
vulnerability, why
systems are
vulnerable.

To understand why are

IS are Vulnerable.
The
various
components
of
organization security.

Securing
Information:
the HSBC Way
Text book case: Page
362-363

Chapter 8
(Kenneth C.
Laudon et.al)

framework,
Technologies and tools

Establishing a
framework, identity
management and
authentication,
information systems
controls.

Evaluation Timelines
Component
Class Participation
Class Participation
Class Participation
Test-1
Test-2
Test-3
End exam

Component
Expected slot /
Number
due date
1
Session 11
2
Session 22
3
Session 33
1
Session 9
2
Session 18
3
Session 27
At the end of the semester
Total

Marks declaration
by
Session 11
Session 22
Session 33
Real time
Real time
Real time

Weightage
10
10
10
10
10
10
40
100

Brief profile of the Faculty Member

A.Sandeep did his B.Tech in Electronics&Communication from IIT Madras and M.Tech in
Industrial Management from IIT Bombay. He has around 20 years of experience in the IT
industry and 1 year at IBS.