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doi: 10.1177/0273475311420241
10.1177/107769580906400202
APPENDIX A
Email invitation:
Good morning!
My name is Janessa Brickman, and I am a sophomore Communication major in Integrated
Marketing Communication. For my CO 201: Intro to Communication Research class, Anne
Brennan, Mary Colleen Rumsey and I are conducting research about JCU students preparedness
for their internship experience. The data from the focus group will be used to help the Tim
Russert Department of Communication evaluate how well they are preparing interns.
You are receiving this email inviting you to participate in a focus group conversation about your
internship experience through the Tim Russert Department of Communication. Your names were
selected from among a list of students who met these requirements.
We will be asking you about your Internship and how your experiences as a John Carroll student
prepared you. You will be able to say as much or as little as you like and to follow-up on
someone elses comments to agree or disagree with him or her.
The focus group will be conducted on Wednesday April 6, 2016 at 6:15 pm in the
Communication Conference Room (OC 47). Please reply to my email by Monday April 4
indicating whether you will be able to participate. Thank you.
Email follow-up:
Thank you to everyone who has responded about the focus groups. Just a reminder to please
notify me if you are able to participate in the focus group about internships by tonight. Once
again, the focus group will be Wednesday April 6, 2016 at 6:15 pm in the Communication
Conference Room (OC 47). Thank you.
APPENDIX B
Focus Group Questions:
Introduce yourself and tell us where you interned at and when.
How were you feeling as you started your internship? How long did it take you to feel
comfortable in the work environment?
What was your job at your internship including your role and tasks completed?
If it was a positive experience, what were the factors contributing to that? If it was a negative
experience, what were the factors contributing to that?
What was the most important skill you needed to be successful in your internship experience?
Do you feel you built any personal relationships with your supervisor through your internship
experience?
Was your supervisor helpful throughout the process or did you rely on previous knowledge to be
successful?
Do you feel your John Carroll education prepared you for your internship/potential job
experience?
What specific classes and projects did you feel helped your preparedness for your internship
experience?
Are there any additional comments you have about your experience as an intern or how your
John Carroll education affected your internship?
APPENDIX C
Focus Group Notes and Comments:
Thank you for coming today and participating in our focus group. As I mentioned in the email,
we are conducting this focus group for our CO 201: Intro to Communication Research class. We
are looking at the experiences of interns on John Carrolls campus within the Tim Russert
Department of Communications and how prepared interns felt for their experience.
Introduce yourself and tell us where you interned at and when.
-Student 1: Fahlgren-Mortine
-Student 2: Suburban Temple
-Student 3: Brand intern at Sherwin-Williams
-Student 4 Marketing intern-Destination Cleveland
-Student 5:Parson Parsol, semester
How were you feeling as you started your internship? How long did it take you to feel
comfortable in the work environment?
-2:Never felt uncomfortable, but never feel like you ran the joint
-if you never experienced it beforehand it can get uncomfortable. Adjusting to the general work
environments
-within the first month when youre meeting all the different people in a company and realize the
roles that they play it becomes more comfortable. Never felt uncomfortable
-1:Felt she had the skills to know she wouldn't mess up the internship, but no understanding of
general work culture (deadlines)
-5: Know what its like to be prepared for the specific days. Understanding what its like to be
prepared
-Understanding how the organization works, getting acclimated to the space
What was your job at your internship including your role and tasks completed?
-2:man & staff a think tank: prepare all materials (competitive audits, best practices and uses of
media, website and platform developments) and analyze temples. Facilitated conversation at
think tank. General research
-1:Clip reporting, news releases, press releases, social media content and monitoring for big
companies (McDonalds, Elmers, etc.), crisis communications
-3:Website maintenance, social media content writing, brand outreach
-4:Research events to get diverse and high number of people (Indians home opener, Cavs playoff
season) and think about what would be best to have there to help advertise. A grassroots
campaign for how to activate programs through downtown Cleveland. Learning to get things
approved and all the hoops you have to jump through.