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Attempt to uncover the communication practices, whether they be

interpersonal, team-based, or organization-wide, that serve to promote an


unhealthy imbalance in organizations.
Similarly, an organization's culture begins life in the head of its founder, springing from the
founder's ideas about truth, reality, and the way the world works.

Every organization has its own culture. Every culture consists the expectations
related to behavior. These norms and values are not in writing but it tell employees
the way things really are. Perception of all the persons in business from chief
executive to the lowest rank is influenced by these norms. Employees of any
organization contribute to the success or failure of the organization; follow the norms
by supporting and accepting them.

Organization culture
Corporate culture is the combination of shared values, norms and beliefs that give
meaning to the persons of an organization and provide them with the rules for
behavior in the organization.
Organization culture is concerned with how employees concerned with six basic
features such as individual, autonomy, structure, consideration, conflict and
structure.
Every organization explains in its own way what it means by culture. Some of them
called it ethos, core, manner, ideology, philosophy, roots, style, vision, patterns and
the way and the purpose.

Constituents of the culture


Organization culture is made up of tow dimensions

Guiding beliefs
Daily beliefs
Guiding beliefs- there are external beliefs relating to how to compete and how to
direct the business and also there are internal beliefs relating to how to manage,
how to direct the business. The philosophical foundation of every organization is
built with these roots and principles. These roots and principles are held as universal
truths and are enough to accommodate any variety of circumstances.
Daily beliefs are those rules and feelings that are related to everyday behavior.
They are dynamic, situational and change to meet circumstances.

Functions of organization culture


Today organization can not neglect its human side. Employees of the organizations
are the real fortune maker of the organization who play a great role in making the
organizations strong and growing unit. It is necessary for organization to develop an
organization identity and to nurture the spirit of oneness .organization culture
performs four different types of functions.

Desired behavioral pattern


Employees must learn to behave according to basic organizations philosophy. And
they should understand their surroundings.

Collective commitment
Organization culture is the result of team efforts. Culture is that visible bond of
feelings and emotions that ties the employees at all the levels to develop collective
commitment.

The fooling of organizational identity


Good Organization culture has ability to attract develop and keep talented people.
Organization can not grow without strong commitment of its employees.

Socialization of members
The organization must uniformly develop system of promotions, remuneration and
behavior patterns which can socialize the employees without any conflicts between
them.

DIAGNOSING AND CHANGING ORGANISATIONAL


CULTURE: BASED ON COMPETING VALUES
EMPLOYEE MORALE
It is the relationship that a particular employee or a group of employees have for
their work and for their organizations they work for. If there is high employee morale
means employees are happy and this is also reflective in the kind of job they do. On
the other hand if there is low employee morale it will result in low productivity and
pessimism in employees. It is important for all the organizations to make continually
efforts to keep morale high.

Significance

Employees' morale is a part of workforce culture. When there is high employee


morale employees are happy, they become more efficient because they enjoy their
work. It is important that employees do not feel overload and burdened by their job.

Develop
Better communication always improves employee morale. Encouraging employees
to communicate their ideas and thoughts effectively will result in better
understanding of each other. This also helps in developing the leadership styles in
employees and teaching the employees how to be assertive. Top management
should also talk sincerely to their employees and staff and build a solution to resolve
the issues among the employees.

Effects
If there is high employee morale then it shall result in effective team. A supportive
environment helps employees to work effectively and share their ideas without fear
of being ridiculed. High morale is also an induction of job satisfaction. Employees
should also be forward in asking for help and support of any kind in an organization.

Considerations

Human resource department helps a lot in improving the employee's morale by


participating in various activities and events that would help in raising the
employees' morale. Team building exercises play a great role because when
employees work in harmony in teams , they tend to help each other.

Expert insight
The best way to improve high morale is to reward the hard work of employees. An
employee may sometimes feel overloaded with the amount of work he needs to be
done and could start of thinking the value of the work comparing the amount of pay
he receives. When employees feel that they would appreciated then they shall more
likely to want to shoe their skills and contribute more.

Impact of organization culture on employees' morale


The nature of organization culture that exists in the company decides the degree to
which the desired results from the employees are obtained. The perception of
members about the organization usually determines that type of the organization
culture.

An organization culture consists of two components The primary value of the organization
The existing systems and styles of management
These two components mainly determine the degree to which the desired results
shall obtained from the employees. The value systems of the employees indicate the
direction in which the employees' originations are likely to move in the future. A
strong culture is the lover for guiding behavior of employees. It helps employees to
do their job better. Organization culture can be stated in following five features
Conflict
Consideration
Organizational structure
Individual autonomy
Reward for the employees
The essence of the organization culture is mainly concerned with how
workers perceive each of the five features stated above whether positive or
negative. A system of informal rules can be necessary for an effective culture
that spells out how employees in organizations are behaving most of the time.
It also enables people to feel better about what they have done, so that they
are more likely to work harder. It provides a sense of common direction and
rules for day to day activities.
If organization culture is such that they give reward and appreciate the
employees for their work done then there will be an high employees morale in
an organization. Most of the people thrive on feeling appreciated. Every
organization can improve employee morale by showing appreciation in simple
ways such as rewarding employees by saying well done and than you for the
good work.
Psychological research shows that atmosphere greatly and also directly
affects the employees' morale and motivation level. Providing comfortably and
aesthetically pleasing furniture is one way to motivate people. Lighting flowers
and artwork can be the method help improve employee morale.
If in the organization employers are friendly and interested in employees then
there will be high employee morale sincere query and a warm smile shall help
in motivating employees.

Every organization must encourage social interaction between employees


and must resolve conflicts immediately to improve the employee morale.
Social events such as picnics and softball or baseball games can create a
sense of belongingness between employees. Social interactions help in
positively influences the cooperation about coming to work everyday. On the
other hand if there are no interactions then such situation of isolation can
cause depression and a lack of motivation.
Providing a pleasant atmosphere is sometimes not possible like in factories
and repair shops. In these types of environments offering a proper relaxation
time period and a break room helps to improve motivation level. In any work
environment, safe and comfortable conditions raise employee morale by
providing a reasonable sense of security.
There are many issues that stems from practices embedded within in an
organization culture affecting employee morale and productivity. These
include Little or no accountability
Employees need to know that mistakes may count for learning instead of
punishing criminals for repeat offenses.
Leadership not serving as examples
Today some leaders are ruthless, demeaning and narcissists. Leaders need
to act always in harmony and ensure equal treatment of all like the
organizational culture in McDonalds and FedEx.
Departmental infighting

This Essay is
a Student's Work
This essay has been submitted by a student. This is not an example of the work
written by our professional essay writers.
EXAMPLES OF OUR WORK

Companies are in business for one reason: to create clients. End the fighting
and focus on the most vital asset. When the fighting ends perhaps harmony
shall arrive.
Career planning and succession planning is null
Most of the CEO's and senior managers join an organization from competitive
industries and companies. In the organization there is null career planning
then there will be very less employee morale and the motivation level.

How employee's morale benefits your


business?
If compared to employees who are motivated with disengaged workers we
shall find that disengaged workers do their work less efficiently, miss more
workdays and also cost organization thousands of dollar due to loss of
productivity. Keeping the employees motivated and high morale is one the
best way you can maintain the productive workforce.
For getting employees and to feel connected to the company, managers must
ensure that employees clearly understand their roles. Managers must provide
good training and continuous feedback to ensure high motivation level of
employees.
High morale of employees shows the setting of high standards and shows
commitment toward the organization. When it comes to things like customer
service and quality then act in such a manner that consistent with what you
demand from your employees.
Make employees feel valued and connected by asking for their feedback and
suggestions and giving them room to make decisions by involving employees
as equal members of your team.
If the organization promotes policies that support employees in taking action
to resolve issues then there will be less wastage of time and energy that will
no doubt shall effects the organization productivity
Direct relationship between employees morale and organization culture
Therefore to have a high employee morale there must be favorable organization
culture. There are some of the pointers to improve the organization culture Say "thank you "often and sincerely face to face.

Offer the options to the employees to come an hour late on Monday mornings
or leaving the employees an hour early on Friday afternoons when possible.
Employers must take time to meet with employees one at a time.
Acknowledge special events either through cards, meetings ad news letters.
Encourage a sense of ownership in work.
Publicly appreciate hard work and an initiative on the company bulletin board,
in the news letters and board meetings.
Suggestions - for high employees' morale
With the helps of survey determine what motivates employees. Gauge the
areas in career development, recognition and rewards, status, task
accomplishment activities, leadership, and praise, problem solving
achievement and guiding others.
Communicate with employees about how company's basic goals, vision and
mission connect to individuals employee goals. Set up a display about the
employees' proudest moments. Create such environment that expresses
concern for employees.
Allow time to the employees at the beginning of the shift so that they can
review past and ongoing goals. Instill a sense of confidence and
encouragement in the company's ability to provide resources to employees for
succeed. Highlight the accomplishments and success stories of employees.
Use themed apparel and a casual dress day to promote a sense of tea spirit.
Provide a relaxation breaks and pictures of great vacation or picnics as
rewards for group achievements. Encourage them to start book clubs, craft
circles and other activities that they can share with co-workers.
Organization must also promote open communication system in work
environment. Employees who are dedicated to the company's future and
goals instinctively work towards accomplishing their goals.
Employers should model the behavior which they want to seek in the
employees. Leaders need to be enthusiastic and confident about company's
goals and vision.

Encourage the staff to be proactive problem solves and welcome their


contributions. Help them in identifying the challenges and encourage work
together to overcome obstacles and explain how to maintain individual
success.
Respect their personal lives
If manages are putting so many hours in the work, everything else is probably
suffering. It can be highly motivating to show concern about a manager's life
outside work.
Occasionally talk about life
Organization need to set aside time for one-on-one meetings, to talk about
managers' career development and personal agenda.
Create closure
One the major reasons that their work is never done, no matter how many
hours they put in, employees get to finish their project but the manager comes
back to the same desk every morning.

Tips and warnings


Morale is the responsibility of every organization. In the end, employees are
responsible for the value the place on morale
Be creative in conveying the importance of morale by coming up with new
ways to create an exciting place to work.
Print posters with inspirational sayings and place them in highly visible areas.
Do not focus all your efforts on negative and non motivated employees. If
accountable, their actions eventually cause them to improve or leave.
Balance self motivation with company motivation to improve morale.

GOOGLE'S ORGANISATION CULTURE


Google has one of the interesting organizational cultures. They are one of the
top among 100 companies to work for according to fortune (2008).it is one of
the most fastest and useful web searches around the world. Google strives to

have the reliable search engine in order to accomplish this Google hires
employees that are the best in their technological field.
Google rewards the hard work of their employees with an extremely relaxed
workforce that encourages creativity through gun activities such as office
picnics, roller hockey, and softball and through a casual dress code. Google
also provide the services of gym and massage inside the company building
Google build such loyalty with their employees that many of the employees
see each other and Google management as a family. In Google, there is an
emphasis on team achievements and pride in individual accomplishments that
contribute to the company's overall success.
Google's group orientation is the primary feature of its culture. It encourages
its employees to work and also play together so that a family bond is formed.
Google's culture is the combination of various things such as ethical,
customer-responsive and spiritual. Its employees are encouraged to be
creative in problem solving which sometimes calls for risk taking.
Google's employees are allowed an enough freedom so that they do not take
it for granted and this keeps them on ethical ground. They also have a sense
of team rather than self so this encourage them to work together to achieve
organization's goals.
Google's employees understand that 'thinking out of the box' is what they are
known for so they go beyond others would do to satisfy a customer need
while maintaining company values.
This 'out of the box' type of organization puts the company into the spiritual
type of organization. They are also encouraged to have fun with their job.
Google has a unique and comfortable way of conducting business that
appeals too many. It is a give take relationship both sides get something out
of it. Google's culture is of such a sort that creates individuals a desire and the
motivation to stay with the company.
Thus, we can say that Google's culture is very strong. It hires people that embody
their company's values and feel the same intense desire. This desire allows the
company's employees to work towards the same goals and intensifies the bond the
share. Google receives 1300 applications' a day and tends to have a low turn over
rate.

A good job isn't just about the paycheck and insurance benefits. Most
people want to feel like their work is contributing to the greater good of

the world. And they want their workplaces to be fun, not miserably
stressful, given how many hours of their lives they will spend there.

Conclusion
The top management of every company should involve in the process of
developing right organization culture. Also it is not only the responsibility if
human resource department. And why not after all the company's culture has
a major impact on employee morale and productivity.
However, there are many companies who view their organizational culture
only as a recruitment tool and element in employee motivation and
communications.
But now focus is shifting and organizations are now realizing that an effective
culture engages employees at a fundamental level, and translates that
engagement into high performance.
Culture helps the every organization to accomplish what it desires to achieve.
The organization culture as a management tool has great motivating impact to
motivate employees to improve their own organizational performance.

10 Drawbacks to Traditional Organizational Culture


1.

Slow to react to external/internal changes as systems are designed for


stability

2.

Too many structural layers slow down and reduce communication


effectiveness

3.

Authority Is maintained centrally, reducing the effectiveness of front-line staff

4.

Problems take too long to solve and keep recurring, wasting time and
resources

5.

Purposes are often in conflict (Ex: finance wants to save depts. need to
spend)

6.

The structures and systems create problems by dividing and boxing people

7.

Most people are excluded from the decision-making and thinking processes
thereby limiting potential to change and adapt quickly

8.

People are not involved or included in the purpose of the organization and
feel apart from it rather than a part of it

9.

Failure is a greater focus than success

10.

The organization does not perform as well as it should or could

Factors Affecting Organization


Culture
Culture represents the beliefs, ideologies, policies, practices of an organization. It gives the employees a
sense of direction and also controls the way they behave with each other. The work culture brings all the
employees on a common platform and unites them at the workplace.
There are several factors which affect the organization culture:

The first and the foremost factor affecting culture is the individual working with the
organization. The employees in their own way contribute to the culture of the workplace. The
attitudes, mentalities, interests, perception and even the thought process of the employees affect
the organization culture.
Example - Organizations which hire individuals from army or defence background tend to follow a
strict culture where all the employees abide by the set guidelines and policies. The employees
are hardly late to work. It is the mindset of the employees which forms the culture of the place.
Organizations with majority of youngsters encourage healthy competition at the workplace and
employees are always on the toes to perform better than the fellow workers.

The management and its style of handling the employees also affect the culture of the
workplace. There are certain organizations where the management allows the employees to take
their own decisions and let them participate in strategy making. In such a culture, employees get
attached to their management and look forward to a long term association with the organization.
The management must respect the employees to avoid a culture whe,re the employees just work
for money and nothing else. They treat the organization as a mere source of earning money and
look for a change in a short span of time.

1. Top Leadership Principles


How an organizations leadership team runs the business affects the policies,
procedures and rules set for employees. Look at any great leader and youll see

that the values and philosophies of that leader trickle down to employees to
deliver end results for the organization.
Howard Schultz, the CEO of Starbucks, is a leader that has a simple leadership
philosophy: treat people with dignity and respect. This one philosophy appears
time after time in the Starbucks organizational culture, and can be measured in
the quality of service a customer experiences.
2. Nature Of The Business
The purpose, market and operations of an organization have an impact on
employees behavior. Does your organization make a meaningful difference
through your products and services in the lives of your clients and customers?
That has a direct impact on your organizational culture and how your employees
feel about working for you.
3. Company Values, Policies and Work Ambience
Employees develop the values emphasized in the policies, procedures and work
environment. At TruPath, we asked our employees to identify and define the
fundamental truths that serve as the foundation for our system of beliefs and
behaviors.
Our employees created five TruPrinciples and offered their definitions for each:
The TruPrinciples, or company values, guide our policies and behaviors to help
promote an organizational culture that we all want to be a part of.

4. Clients and External Parties


Who you work with is one thing, but who you work for is another. The clients that
the company serves are an often overlooked factor that affects organizational
culture.
Why are clients part of the culture? Because these are the people that directly
affect the employees well being. If a customer is upset and takes it out on an
employee, that employees behavior directly impacts those around them. If a
client has a big success and thanks the employee for a job well done, that
employee can uplift their whole team.
5. Recruitment and Selection
Perhaps no factor is more important to organizational culture than recruiting and
selecting the right types of employees. The type of employees hired by an

organization has the largest effect on its culture especially when a company is
in high growth mode and is rapidly adding new employees.

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