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Tema 02
Planejamento e Controle da Produo (PCP)
7HPD
Planejamento e Controle da Produo (PCP)
Autoria: Antonino Salvatierra
ndice
CONVITELEITURA
Pg. 3
ACOMPANHENAWEB
PORDENTRODOTEMA
Pg. 4
Pg. 5
Pg. 7
Pg. 9
Pg. 9
Pg. 10
Pg. 11
$QKDQJXHUD (GXFDFLRQDO 3URLELGD D UHSURGXomR QDO RX SDUFLDO SRU TXDOTXHU PHLR GH LPSUHVVmR HP IRUPD LGrQWLFD UHVXPLGD RX PRGLFDGD HP OtQJXD
SRUWXJXHVDRXTXDOTXHURXWURLGLRPD
CONVITELEITURA
Contedo
C
Habilidades
$RQDOYRFrGHYHUiVHUFDSD]GHUHVSRQGHUDVVHJXLQWHVTXHVW}HV
Qual a importncia do planejamento e controle da produo?
Quais os princpios fundamentais do PCP?
Quais so as prioridades do PCP?
PORDENTRODOTEMA
Planejamento
Pl
j
e Controle
C
l da
d Produo
P d
4XDOTXHUHPSUHVDTXHYHQKDSHQVDUHPUHGX]LUFXVWRHPD[LPDUOXFURGHYHWHUDSUHRFXSDomRHPSODQHMDUHSULRUL]DU
WRGDVDVVXDVDWLYLGDGHVSURGXWLYDV2SODQHMDPHQWRHFRQWUROHGDSURGXomRYLVDGLUHWDPHQWHHQJOREDUHVWUDWHJLFDPHQWH
o controle de todas as operaes da cadeia produtiva.
'HVGHPHDGRVGHFRPRLQtFLRGDJOREDOL]DomRDVHPSUHVDVEUDVLOHLUDVSDVVDUDPDFRPSHWLUFRPSURGXWRYLQGRGR
RXWURODGRGRPXQGRRTXHIH]RVLVWHPDSURGXWLYRVRIUHUDOJXPDVDOWHUDo}HVWUDQVIRUPDQGRHPQRYDVIRUPDVGHSURGX]LU
2VFOLHQWHVSDVVDUDPDVHUPDLVH[LJHQWHVHFRPHoDUDPDWHUPDLVGRPtQLRVREUHDFRPSUDHDVHPSUHVDVWLYHUDPTXH
VHDGHTXDUFRQIRUPHRLQWHUHVVHGRPHUFDGRRXHVWDULDPIRUDGHOH
'LDQWHGHVVHFRQWH[WRpTXHHQWUDDSURGXomRFRPXPQRYRGHVDRGHSURGX]LUSURGXWRVHVHUYLoRVTXHWHQKDPDLRU
FUHGLELOLGDGHHTXDOLGDGH1DUHDOLGDGHWRGDVDVHPSUHVDVTXHSHQVDPHPPDQWHUVHFRPSHWLWLYDGHYHVHSUHRFXSDUHP
SURGX]LUSURGXWRVTXHDWHQGDPDVQHFHVVLGDGHVGHVHXVFOLHQWHV
2VLVWHPDSURGXWLYRFRPHVVDVPXGDQoDVWHYHTXHVHDGDSWDUFULDQGRVLVWHPDVPDLVH[tYHLVDGDSWDQGRPXGDQoDVFRP
PDLVUDSLGH]HSURFXUDQGRSULRUL]DURlead timeHPVHXVFRQWUROHVGHVGHVXDJHVWmRGHHVWRTXHDWpDGLVWULEXLomRGRVVHXV
SURGXWRVSDUDDWHQGHUFRPRPHQRUWHPSRSRVVtYHOHFRPPHQRUSUHoRRVHXFRQVXPLGRUQDO
2SODQHMDPHQWRHFRQWUROHGDSURGXomRYrPDWHQGHUFRPHFLrQFLDHHFiFLDDH[LJrQFLDGHXPPHUFDGRH[WUHPDPHQWH
FRPSHWLWLYR3RVVXLDOJXPDVIHUUDPHQWDVTXHDMXGDPTXDOTXHURUJDQL]DomRDGHQLUTXDOpRVHXSDSHOHRVHXSODQRHP
WRGDVDVHVIHUDVGDSLUkPLGHGDDGPLQLVWUDomRHVWUDWpJLFRWiWLFRRSHUDFLRQDO23ODQHMDPHQWRH&RQWUROHGD3URGXomR
3&3GHYHHVWDUDOLQKDGRFRPRVREMHWLYRVHDVHVWUDWpJLDVGDRUJDQL]DomRWHQGRHPYLVWDTXHVmRPHWDVGHFXUWRPpGLR
HORQJRSUD]RDVHUHPDOFDQoDGDV23&3ID]SDUWHGHXPSURFHVVRFRQWHPSRUkQHRGHFRPSHWLWLYLGDGHTXHYHPVHQGR
DSHUIHLoRDGRYLVDQGRjEXVFDFRQWtQXDSHODH[FHOrQFLDGDTXDOLGDGHHPWRGRVRVSURFHVVRVSURGXWLYRVGDHPSUHVD3DUD
TXHR3&3IXQFLRQHDGHTXDGDPHQWHHPXPDHPSUHVDpSUHFLVRTXHHVWHMDLQWHJUDGRFRPRVGHPDLVGHSDUWDPHQWRVFRPR
QDQoDVPDUNHWLQJ5HFXUVRV+XPDQRVTXHVmRGHSDUWDPHQWRVTXHHVWmROLJDGRVGLUHWDPHQWHFRPDSURGXomR(VVD
LQWHJUDomRGHYHDFRQWHFHUGHIRUPDUiSLGDHVHJXUDSRLVVmRLQIRUPDo}HVTXHHQYROYHPGHVGHDVROLFLWDomRGHXPSHGLGR
GHFOLHQWHDWpDHQWUHJDGRSURGXWRDFDEDGR
ACOMPANHENAWEB
O Sistemas
Os
S
de Planejamento e Controle
C
da Produo e o Ambiente: Uma
Perspectiva Histrica
8PDUWLJRGHPXLWRLQWHUHVVHVREUHRVSULQFLSDLVFRQFHLWRVUHODWLYRVDR3&3
Disponvel em: KWWSZZZVLPSHSIHEXQHVSEUDQDLVDQDLVBDUWLJRVSGI!$FHVVRHPMXO
ACOMPANHENAWEB
Processo de Produo do Ao.
(VWHYtGHRDSUHVHQWD3URFHVVRGH3ODQHMDPHQWRH3URGXomRGH$oRGD*HUGDX
Disponvel em: KWWSZZZ\RXWXEHFRPZDWFK"Y YUJ4DT<,8 IHDWXUH UHODWHG!$FHVVRHPMXO
AGORAASUAVEZ
Instrues:
$JRUDFKHJRXDVXDYH]GHH[HUFLWDUVHXDSUHQGL]DGR$VHJXLUYRFrHQFRQWUDUiDOJXPDVTXHVW}HVGHP~OWLSOD
HVFROKDHGLVVHUWDWLYDV/HLDFXLGDGRVDPHQWHRVHQXQFLDGRVHDWHQWHVHSDUDRTXHHVWiVHQGRSHGLGR
Questo 1
$HFLrQFLDRFRUUHQDDGHTXDGDXWLOL]DomRGHUHFXUVRVHPSUHVDULDLV$VVLPFRPHQWHVREUH(FiFLD
Questo 2
0DUTXHSDUDHFLrQFLDHSDUDHFiFLD
QIDVHQRVQV
3UHRFXSDomRFRPPpWRGRVHSURFHGLPHQWRV
QIDVHQRVPHLRV
3UHRFXSDomRFRPUHVXOWDGRV
0HOKRUDSOLFDomRGRVUHFXUVRV
0HOKRUDOFDQFHGRVREMHWLYRV
([HFXWDUDWDUHIDTXHpLPSRUWDQWH
([HFXWDUFRUUHWDPHQWHXPDWDUHID
$WLQJLUREMHWLYRV
5HVROYHUSUREOHPDV
0DUFDUJROV
-RJDUEHPIXWHERO
(VWXGDUPXLWRHQmRIDOWDU
3DVVDUGHDQR
Questo 3
(VFUHYDTXDOpDQDOLGDGHSULQFLSDOHREMHWLYDGHVHUWHU3&3HPXPDHPSUHVD"
AGORAASUAVEZ
Questo 4
&RPHQWHVREUHDVLQWHUUHODo}HVGR3&3FRPDVGHPDLViUHDVGDHPSUHVD
Questo 5
'HWHUPLQHTXDLVVmRDVSULQFLSDLViUHDVTXHVHLQWHUUHODFLRQDPFRPDVGHPDLViUHDVGDHPSUHVDQRSURFHVVRGR3&3
Questo 6
(PXPDHPSUHVDPDQXIDWXUHLUDTXDQGRVHWUDWDGRSODQHMDPHQWRHFRQWUROHGDSURGXomRR3&3XWLOL]DVHGHSULQFtSLRVIXQGD
mentais tanto para o controle como para o planejamento.
&LWHTXDLVVmRRVSULQFtSLRVGHVFULWRVGHXPDIRUPDVLPSOHVHREMHWLYDSRU&KLDYHQDWR
Questo 7
'HQWUHRVSULQFtSLRVFLWDGRVSRU&KLDYHQDWRHGHDFRUGRFRPVHXFRQKHFLPHQWRH[SOLTXHSRUTXHSDUDTXHHFRPRVmR
XWLOL]DGRVHVVHVSULQFtSLRVQR3ODQHMDPHQWRH&RQWUROHGD3URGXomR
Questo 8
'HWHUPLQHTXDLVVmRDVSULRULGDGHVGR3&3"
Questo 9
4XDOIRLRHQWHQGLPHQWRTXHYRFrREWHYHTXDQGRVHWUDWDGDHFLrQFLDHHFiFLDQDSURGXomR"
AGORAASUAVEZ
Questo 10
3RUTXHXPDHPSUHVDTXHSUHWHQGHSHUPDQHFHUFRPSHWLWLYDQRPHUFDGRSUHFLVDLPSODQWDUIHUUDPHQWDVGR3ODQHMDPHQWRHR
Controle na Produo?
FINALIZANDO
'HSRLVGHUHDOL]DGDVWRGDVDVWDUHIDVSURSRVWDVHOHLWXUDVUHFRPHQGDGDVYRFrFKHJRXDRQDOGDDXODFRPXPD
'
L G
OL G
G
I
O L
G G
r K
OG
O
YLVmRDWXDOL]DGDHUHDOLVWDVREUHRVSULQFtSLRVHREMHWLYRVGR3ODQHMDPHQWRH&RQWUROHGD3URGXomR7HYHDRSRUWXQLGDGH
GHDSUHQGHUQRYRVFRQFHLWRVHSHUFHEHUDLPSRUWkQFLDGHVHWHUXPSODQHMDPHQWRHFRQWUROHGDSURGXomRDWXDQWHSDUD
VHPDQWHUFRPSHWLWLYD3HUFHEHXTXHRVDXWRUHVGHIHQGHPTXHRVJHUHQWHVHJHVWRUHVGHYHPSULRUL]DUR3&3GHQWURGH
DOJXQVIDWRUHVUHOHYDQWHVFRPRTXDOLGDGHFRQDELOLGDGHFXVWRHH[LELOLGDGH
REFERNCIAS
%$//285+Gerenciamento da Cadeia de Suprimentos:SODQHMDPHQWRRUJDQL]DomRHORJtVWLFDHPSUHVDULDOHG3RUWR
$OHJUH%RRNPDQ
&+,$9(1$72,GDOEHUWRPlanejamento e Controle da Produo(G%DUXHUL630DQROH
&+,1*+<Gesto de Estoque na Cadeia de Logstica IntegradaHG6mR3DXOR$WODV
*21d$/9(63DXOR6HUJLRAdministrao de materiais5LRGH-DQHLUR&DPSXV
3,5(66LOYLR5,Gesto da cadeia de suprimentos6mR3DXOR$WODV
6/$&.1LJHO&+$0%(566WXDUW-+2167215REHUWAdministrao da Produo6mR3DXOR$WODV
GLOSSRIO
Avaliao:WpFQLFDGHDIHULomRGHUHVXOWDGRVUHDOL]DGDSRUPHLRGDFRPSDUDomRGRVUHVXOWDGRVREWLGRVFRPSDUkPHWURV
GHGHVHPSHQKRSUHHVWDEHOHFLGRVDSOLFDQGRVHFULWpULRVSUySULRVFRPRREMHWLYRGHFRQKHFHUGLVSrQGLRVFDUDFWHUtVWLFDV
HWHQGrQFLDVGHGHWHUPLQDGDVLWXDomRGLDQWHGRPDLRURXPHQRUDMXVWDPHQWRFRPRSDGUmRGHGHVHPSHQKRGHQWURGH
XPDHVFDODGHYDORUHVTXHGHYHUHHWLUDDSUR[LPDomRDRVREMHWLYRVGHVHMDGRV
Capacidade de Produo:pDWD[DGHSURGXomRPi[LPDGHXPDRUJDQL]DomR7DPEpPFKDPDGDGHFDSDFLGDGHHIHWLYD
Estocagem (Storage):pXPDGDVDWLYLGDGHVGDDUPD]HQDJHP7UDWDVHGHXPDGDVDWLYLGDGHVGRX[RGHPDWHULDLV
HPXPDUPD]pPHRORFDOItVLFRGHVWLQDGRjORFDomRHVWiWLFDGRVPDWHULDLVSURGXWRV'HQWURGHXPDUPD]pPSRGHP
H[LVWLUYiULRVORFDLVGHHVWRFDJHPHQGHUHoRV
Flexibilidade: a facilidade de um sistema ou processo em ser manejado, a aptido para vrias coisas ou aplicaes.
3RGHVHHQWHQGHUSRUH[LELOLGDGHDFDSDFLGDGHTXHWDQWRRFOLHQWHTXDQWRRIRUQHFHGRUGHYHPWHUSDUDUDSLGDPHQWH
DGDSWDUHPVHDDOWHUDo}HVHVROLFLWDo}HVGHPHUFDGR
Inventrio:HVWRTXHVRXLWHQVTXHVHUYHPSDUDGDUVXSRUWHjSURGXomRPDWpULDSULPDLQVXPRVHPDWHULDLVHPSURFHV
VRDWLYLGDGHVGHDSRLRLWHQV052VXSULPHQWRVGHPDQXWHQomRUHSDURHRSHUDomRHDWHQGLPHQWRDRFOLHQWHSURGX
WRVDFDEDGRVHVREUHVVDOHQWHV
Misso:pDUD]mRGHVHURHVFRSRGHXPDRUJDQL]DomRHPTXHVHHVWDEHOHFHRFRPSURPLVVRGRQHJyFLRFRPRV
FOLHQWHV'HOLPLWDDLQGDDVDWLYLGDGHVUHTXHULGDVSDUDRFXPSULPHQWRGHVWHFRPSURPLVVR
Negcio:HQWHQGHVHSRUQHJyFLRXPHPSUHHQGLPHQWRTXHYLVDOXFURQRTXDORVULVFRVDSyVDQiOLVHSUpYLDIRUDPFRQ
VLGHUDGRVVXSRUWiYHLVHSURSRUFLRQDLVDRHVIRUoRQHFHVViULRDRVUHFXUVRVLQYHVWLGRVHDRUHWRUQRHVSHUDGR(PJHVWmR
GDTXDOLGDGHXPQHJyFLRpXPFRQMXQWRGHSURFHVVRVPHLRVGHVWLQDGRVDJHUDUSURGXWRVQVRXVDtGDVVREDIRUPD
GHEHQVHRXVHUYLoRVGHIRUPDDDWHQGHUjVQHFHVVLGDGHVGRVFOLHQWHVGDRUJDQL]DomRLQWHUQRVHRXH[WHUQRV
PCP: Planejamento e Controle da Produo.
Tarefa:pDSDUFHODGHXPDRSHUDomRTXHFDUDFWHUL]DDTXDQWLGDGHGHWUDEDOKRHDUHVSRQVDELOLGDGHGHXPFDUJRQD
LQIUDHVWUXWXUDGHXPDRUJDQL]DomReRFRQMXQWRGHDWLYLGDGHVLQWHUOLJDGDVH[HUFLGDVHPGHWHUPLQDGRSRVWRGHWUDEDOKR
YLVDQGRFXPSULUXPDHWDSDGHXPSURFHVVR&RQVWLWXLDXQLGDGHPtQLPDGHWUDEDOKRTXHGHYHVHUDWULEXtGDDXPWUD
EDOKDGRUGHSRLVGHEHPHVWXGDGDFDUDFWHUL]DGDHFRQKHFLGDQDVTXHVW}HVUHODWLYDVDTXDQWLGDGHTXDOLGDGHWHPSRH
velocidade, para permitir justa avaliao e remunerao.
GABARITO
Questo 1
Resposta: $HFiFLDVLJQLFDRDOFDQFHGRVREMHWLYRVSURSRVWRSHODHPSUHVDHVHUHODFLRQDDRVQVGRVREMHWLYRVD
serem alcanados.
Questo 2
Resposta:
QIDVHQRVQV
QIDVHQRVPHLRV
3UHRFXSDomRFRPPpWRGRVHSURFHGLPHQWRV
3UHRFXSDomRFRPUHVXOWDGRV
0HOKRUDSOLFDomRGRVUHFXUVRV
0HOKRUDOFDQFHGRVREMHWLYRV
([HFXWDUDWDUHIDTXHpLPSRUWDQWH
([HFXWDUFRUUHWDPHQWHXPDWDUHID
$WLQJLUREMHWLYRV
5HVROYHUSUREOHPDV
0DUFDUJROV
-RJDUEHPIXWHERO
3DVVDUGHDQR
(VWXGDUPXLWRHQmRIDOWDU
Questo 3
Resposta: $VVHJXUDUDREWHQomRGDPi[LPDHFLrQFLDHHFiFLDGRSURFHVVRGHSURGXomRGDHPSUHVD
Questo 4
Resposta: 2 3&3 SURFXUD XWLOL]DU UDFLRQDOPHQWH RV UHFXUVRV HPSUHVDULDV GLVSRQtYHLV HP XPD HPSUHVD FRPR SRU
H[HPSOR 5HFXUVRV 0DWHULDLV 5HFXUVRV +XPDQRV 5HFXUVRV )LQDQFHLURV RX VH Mi WRGRV RV UHFXUVRV TXH D HPSUHVD
dispe para atender a produo.
Questo 5
Resposta: UHD GH HQJHQKDULD TXH DWXD GHQWUR GD SURJUDPDomR SDUD XWLOL]DomR H IXQFLRQDPHQWR GH PiTXLQDV H
HTXLSDPHQWRV WDPEpP IRUQHFH EROHWLQV LQIRUPDFLRQDLV GH WRGDV DV RSHUDo}HV SURGXWLYDV UHD GH 6XSULPHQWRV H
&RPSUDVTXHSURFXUDDWHQGHUDVQHFHVVLGDGHVGHPDWpULDSULPDHIRUQHFHULQIRUPDo}HVGHWRGDDJHVWmRGRHVWRTXHH
GHFRPSUDVYHULFDQGRSDUDTXHWXGRTXHIRLSURJUDPDGRQDSURGXomRSRVVDVHUDWHQGLGRUHDGH5HFXUVRV+XPDQRV
GHQWURGRSURJUDPDGHSURGXomRDWHQGHUDPmRGHREUDTXHVHUiXWLOL]DGDSDUDDSURGXomRGRVSURGXWRVRXVHUYLoRV
HVWDEHOHFHQGRHGLVSRQLELOL]DQGRSHVVRDVWUHLQDGDVHFDSDFLWDGDVSDUDGHVHQYROYHUDVDWLYLGDGHVHVWDEHOHFLGDVHP
IXQomRGR3&3UHD)LQDQFHLUDGHIRUQHFHULQIRUPDo}HVQDQFHLUDVSDUDVHUHPXWLOL]DGDVFRPRFRQWUROHGHHVWRTXH
PDWpULDVSULPDVHFRQWUROHGHSURGXWRVDFDEDGRVHGLVSRQLELOL]DUUHFXUVRVQDQFHLURVSDUDDTXLVLomRGHSURGXWRVSDUD
XWLOL]DomRQDSURGXomR
Questo 6
Resposta: 2VSULQFtSLRVTXHUHJHPRSODQHMDPHQWRVmR
3ULQFtSLRGDGHQLomRGRREMHWLYRRREMHWLYRGHYHVHUGHQLGRGHIRUPDFODUDHFRQFLVDSDUDTXHRSODQHMDPHQWRVHMD
DGHTXDGRSRUTXHHVWHpIHLWRHPIXQomRGRREMHWLYRTXHVHSUHWHQGHDWLQJLU$QDOLGDGHGRSODQHMDPHQWRpGHWHUPLQDU
FRPRRREMHWLYRGHYHUiVHUDOFDQoDGR'HVVDIRUPDVHRREMHWLYRQmRIRUFODUDPHQWHGHQLGRRSODQHMDPHQWRVHUi
PXLWRYDJRHGLVSHUVLYR1RIXQGRRSODQHMDPHQWRFRQVWLWXLRPHLRSDUDDOFDQoDURREMHWLYRGHQLGR
3ULQFtSLRGDH[LELOLGDGHGRSODQHMDPHQWRRSODQHMDPHQWRGHYHVHUH[tYHOHHOiVWLFRDPGHSRGHUVHDGDSWDUD
VLWXDo}HVLPSUHYLVWDV(PRXWUDVSDODYUDVFRPRRSODQHMDPHQWRVHUHIHUHDRIXWXURDVXDH[HFXomRGHYHSHUPLWLU
FHUWDH[LELOLGDGHHDGDSWDomRDVLWXDo}HVTXHSRGHPVRIUHUDOWHUDo}HVLPSUHYLVWDV
2VSULQFtSLRVTXHUHJHPRFRQWUROHVmR
3ULQFtSLRGRREMHWLYRRFRQWUROHGHYHFRQWULEXLUSDUDRDOFDQFHGRVREMHWLYRVSRUPHLRGDLQGLFDomRGRVHUURVRXGDV
IDOKDVHPWHPSRKiELOSDUDSHUPLWLUDomRFRUUHWLYDRSRUWXQD
3ULQFLSLRGDGHQLomRGRVSDGU}HVRFRQWUROHGHYHEDVHDUVHHPSDGU}HVEHPGHQLGRV*HUDOPHQWHRVSDGU}HV
VmRGHQLGRVQRSODQHMDPHQWRRXVHMDDQWHVGDH[HFXomRGRVWUDEDOKRVHGHYHPFODUDPHQWHVHUYLUGHFULWpULRSDUD
RIXWXURGHVHPSHQKR
3ULQFLSLR GD H[FHomR HVVH SULQFtSLR GH FRQWUROH IRL IRUPXODGR RULJLQDOPHQWH SRU 7D\ORU XP GRV SHUFXVVRUHV GD
PRGHUQDDGPLQLVWUDomR7D\ORUFRQVLGHUDYDTXHDDWHQomRGRDGPLQLVWUDGRUQmRGHYHVHHVSDOKDUVREUHDVFRLVDV
TXHDQGDPEHP$RFRQWUiULRRDGPLQLVWUDGRUSUHFLVDHVWDUDWHQWRjVFRLVDVTXHDQGDPPDORXVHMDjVH[HFXo}HV
'L]HVVHSULQFtSLRTXHRFRQWUROHGHYHVHFRQFHQWUDUH[FOXVLYDPHQWHVREUHDVVLWXDo}HVH[FHSFLRQDLVLVWRpVREUH
RVGHVYLRVPDLVLPSRUWDQWHVHQmRVREUHDVFRLVDVQRUPDLV
3ULQFLSLR GD DomR R FRQWUROH VRPHQWH VH MXVWLFD TXDQGR SURSRUFLRQD DomR FRUUHWLYD VREUH GHVYLRV RX IDOKDV
DSRQWDGRV,VVRVLJQLFDTXHGHQDGDDGLDQWDXPFRQWUROHTXHQmRLQGLTXHSURYLGrQFLDVDWRPDURXIDOKDVDUHVROYHU
6HRFRQWUROHQmRFRQGX]DQDGDHQWmRpPHOKRUHOLPLQiOR
Questo 7
Resposta:3RUTXr"3DUDTXH"&RPR"$HPSUHVDTXHWHPDSUHRFXSDomRGHJDUDQWLUHPDQWHUXPVHUYLoRRXSURGXWR
GH TXDOLGDGH GHYH WHU XP SODQR EHP GHQLGR GHVVHV SULQFtSLRV FRP D UHVSRQVDELOLGDGH GH SURJUDPDU FRQWURODU H
planejar suas atividades do PCP.
Questo 8
Resposta:$OJXPDVGDVSULRULGDGHVGR3&3SRGHPVHU
D4XDOLGDGH&RQDELOLGDGH&XVWR)OH[LELOLGDGH:KHHOZULJKW
E)OH[LELOLGDGHHQWUHJDTXDOLGDGHFXVWRLQWURGXomRGHQRYRVSURGXWRV6ZDPLGDVV
F&XVWRGHHQWUHJDTXDOLGDGHVHUYLoRFRQiYHOH[LELOLGDGHGHSURGXWRH[LELOLGDGHGHYROXPHLQYHVWLPHQWR6NLQQHU
G4XDOLGDGHYHORFLGDGHFXVWRH[LELOLGDGHFRQDELOLGDGH6ODFNHWDO
H4XDOLGDGHHQWUHJDFXVWRXQLWiULRH[LELOLGDGHLQRYDomR/HRQJHWDO
Questo 9
Resposta:$HFLrQFLDGHDSOLFDUDGHTXDGDPHQWHWRGRVRVUHFXUVRVSDUDIDEULFDomRGRSURGXWRRXVHUYLoRV$HFiFLD
pDOFDQoDURVREMHWLYRV3RUH[HPSORIDEULFDUWRGRVRVSURGXWRVGHQWURGRVSDGU}HVLVVRVHULDHFLrQFLD8PDHPSUHVD
SODQHMDFUHVFHUQRPHUFDGRRXVHMDHVVHVHULDVHXREMHWLYRVHFRQVHJXLUIRLHFD]
Questo 10
Resposta:8PDHPSUHVDTXHTXHLUDSHUPDQHFHUFRPSHWLWLYDSUHFLVDHVWDUFRPVHX3ODQHMDPHQWRH&RQWUROHGD3URGXomR
EHPDOLQKDGRFRPRVREMHWLYRVGDRUJDQL]DomRVHQGRDFRPSDQKDGRSHODGLUHomRWiWLFDTXHVHMDPDYDOLDGRVSRUPHLRGH
LQGLFDGRUHVGHGHVHPSHQKRPHGLQGRRVVHUYLoRVSUHVWDGRVSDUDJDUDQWLUDTXDOLGDGHGRVSURGXWRVQDLV(GHYHPDQWHU
DWLYDDUHODomRFRPWRGRVRVGHSDUWDPHQWRVID]HQGRDLQWHJUDomRGDVLQIRUPDo}HVHPWRGDVDVFDGHLDVGDORJtVWLFD