3ODQHMDPHQWRH&RQWUROHGD3URGXomR

Autoria: Antonino Salvatierra

Tema 01
A Produo

7HPD
A Produo

Autoria: Antonino Salvatierra

Como citar esse documento:
SALVATIERRA, Antonino. Planejamento e Controle da Produo: A Produo. Caderno de Atividades. Anhanguera Publicaes: Valinhos, 2014.

ndice

CONVITELEITURA
Pg. 3

ACOMPANHENAWEB

PORDENTRODOTEMA
Pg. 4

Pg. 7

Pg. 9

Pg. 13

Pg. 13

Pg. 14

Pg. 15

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SRUWXJXHVDRXTXDOTXHURXWURLGLRPD

CONVITELEITURA
Contedo
C

Nesta aula, voc estudar:

 Conceito da Produo.
 &ODVVLFDo}HVH6LVWHPDVGH3URGXomR
 )DWRUHVGH3URGXomRH5HFXUVRV(PSUHVDULDLV
Habilidades
$RQDOYRFrGHYHUiVHUFDSD]GHUHVSRQGHUDVVHJXLQWHVTXHVW}HV
 4XDODLPSRUWkQFLDGDSURGXomRRVLVWHPDHVXDVFDUDFWHUtVWLFDV"
 4XDLVRVSULQFLSDLVUHFXUVRVHPSUHVDULDLV"
 3RUTXHPVmRDGPLQLVWUDGRVRVUHFXUVRVHPSUHVDULDLV"

PORDENTRODOTEMA
AP
Produo
d
$SURGXomRFRPHoRXDVHUPDLVGLIXQGLGDQRVPHLRVHPSUHVDULDLVQD5HYROXomR,QGXVWULDOTXDQGRDVLQG~VWULDV
SDVVDUDP D SURGX]LU HP JUDQGHV HVFDODV 'HVGH HQWmR D SURGXomR FRQWLQXD HP IDVH GH PXGDQoDV SRLV YHP
DFRPSDQKDQGRRVDYDQoRVWHFQROyJLFRVTXHFDGDYH]PDLVIDFLOLWDPHPRGHUQL]DPRVVLVWHPDVSURGXWLYRV$OLDGDD
WHFQRORJLDGHLQIRUPDomR7,FRPGHVHQYROYLPHQWRGHVRIWZDUHHVLVWHPDVGHLQIRUPDo}HVSURFXUDPMXQWRVRWLPL]DUH
JHUHQFLDUWRGDVDVcadeias produtivas$SURGXomRHVWiSUHVHQWHHPWRGDVDVHVIHUDVGRVQHJyFLRVVHQGRYLVWDFRPR
DDWLYLGDGHSULQFLSDOQDSURGXomRGHEHQVHVHUYLoRV
$JOREDOL]DomRHDGLVSRQLELOLGDGHGHSURGXWRVYLQGRVGHWRGRVRVFDQWRVGRPXQGRIH]FRPTXHDVHPSUHVDVEXVFDVVHP
PHLRVGHWRUQDUHPPDLVHQ[XWDVHFRPSHWLWLYDV
8PJUDQGHH[HPSORGHSURGXomRHQ[XWDpRGD7R\RWDFRQVLGHUDGDXPDGDVPDLRUHVIDEULFDQWHVGHYHtFXORVGRPXQGR2
VLVWHPD7R\RWDGH3URGXomRpDEDVHSDUDJUDQGHSDUWHGRPRYLPHQWRGHSURGXomRHQ[XWDTXHYHPVHQGRFRQVLGHUDGD
XPDUHIHUrQFLDHPDSOLFDomRMXQWDPHQWHFRPR6HLV6LJPDGHXPDPHWRGRORJLDGLIHUHQFLDGDGHRXWURVVLVWHPDV
$QDORTXHpHQ[XWD"1ROLYURGH/HDQ7KLQNLQJ-DPHV:RPDFNH'DQLHO-RQHVDSURGXomRHQ[XWDpGHQLGDFRPR
XPSURFHVVRGHFLQFRSDVVRVGHQLomRGRYDORUGRFOLHQWHGHQLomRGRX[RGHYDORUID]rORXLUSX[DUDSDUWLUGR
FOLHQWHHOXWDUSHODH[FHOrQFLD
6HJXQGR/LNHUSDUDVHUXPDLQG~VWULDHQ[XWDpSUHFLVRGHXPPRGRGHSHQVDUTXHVHFRQFHQWUHHPID]HURSURGXWR
XLUSRUPHLRGHSURFHVVRVLQWHUUXSWRVGHDJUHJDomRGHYDORUX[RXQLWiULRGHSHoDVXPVLVWHPDSX[DGRTXHSDUWDGD
GHPDQGDGRFOLHQWHUHDEDVWHFHQGRVRPHQWHRTXHDRSHUDomRVHJXLQWHIRUFRQVXPLUHPFXUWRVLQWHUYDORVHXPDFXOWXUD
QDTXDOWRGRVOXWHPFRQWLQXDPHQWHSDUDDPHOKRULD
'HSHQGHQGRGRSRUWHGDRUJDQL]DomRHGDFRPSOH[LGDGHGRPHUFDGRWRGDHPSUHVDpFODVVLFDGDTXDQWRDRWLSRGH
SURGXomR
 Empresas primrias ou extrativas:(VWDVVmRDVTXHGHVHQYROYHPDWLYLGDGHVH[WUDWLYDV([HPSORDVDJUtFRODV
SDVWRULVGHSHVFDGHPLQHUDomRGHSURVSHFomRHH[WUDomRGHSHWUyOHRVDOLQDV(VVDVVmRFKDPDGDVSULPiULDV
SRUTXHVHGHGLFDPEDVLFDPHQWHjREWHQomRHH[WUDomRGHPDWpULDVSULPDVRHOHPHQWRSULPiULRGHWRGDDSURGXomR

PORDENTRODOTEMA
 Empresas secundrias ou de transformao: 6mR DV TXH SURFHVVDP DV PDWpULDVSULPDV H DV WUDQVIRUPDP
HPSURGXWRVDFDEDGRV6mRFRQKHFLGDVFRPRHPSUHVDVSURGXWRUDVGHEHQVRXPHUFDGRULDVLVWRpGHSURGXWRV
WDQJtYHLVRXPDQXIDWXUDGRVRXVHMiWRGDVDVLQG~VWULDVHPJHUDO
 Empresas tercirias ou prestadoras de servios: 6mRDTXHODVTXHH[HFXWDPHSUHVWDPVHUYLoRVHVSHFLDOL]DGRV
$TXLVHLQFOXHPRVEDQFRVDVQDQFHLUDVRFRPpUFLRHPJHUDORVKRVSLWDLVDVHVFRODVHXQLYHUVLGDGHVRVVHUYLoRVGH
FRPXQLFDo}HVUiGLR79LPSUHQVDWHOHIRQLDLQWHUQHWHWRGDDH[WHQVDJDPDGHVHUYLoRVUHDOL]DGRVSRUSURVVLRQDLV
OLEHUDLVFRPRDGYRJDGRVFRQWDELOLVWDVHQJHQKHLURVPpGLFRVGHQWLVWDVFRQVXOWRUHV
2VWLSRVGHSURGXomRDFRQWHFHPHPWRGRVRVQtYHLVWDQWRHPHPSUHVDVSULPiULDVHVHFXQGiULDVFRPRHPHPSUHVDV
WHUFLiULDV9HMDRH[HPSORDSHQDVQDSUHVWDomRGHVHUYLoRHPXPDHPSUHVDKRVSLWDODU
D $PDWpULDSULPDGLUHWDVHULDRVPpGLFRVHRVHQIHUPHLURVHDPDWpULDSULPDLQGLUHWDVHULDPRVPHGLFDPHQWRV
E 2SURGXWRVHULDRSDFLHQWHTXHSRUDOJXPDGHFLrQFLDVHULDDWHQGLGRHPHGLFDGR
F 2 GHSDUWDPHQWR GH HPHUJrQFLD VHULD XP GRV FHQWURV GH GLVWULEXLomR GR KRVSLWDO HP TXH RV SDFLHQWHV VHULDP
HQFDPLQKDGRVSDUDWHUWRGRRWUDWDPHQWRGHDFRUGRFRPFDGDHQFDPLQKDPHQWR
3RU HVVH H[HPSOR p SRVVtYHO VDEHU TXH D SURGXomR HVWi SUHVHQWH HP WRGRV RV QtYHLV LQGHSHQGHQWH GR SRUWH GD
RUJDQL]DomR
2XWUR SRQWR UHOHYDQWH TXH D SURGXomR WHP p GH VHU PXOWLGLVFLSOLQDU PRYLPHQWDQGR YiULDV DWLYLGDGHV SRU PHLR GH
VXEVLVWHPDVHVLVWHPDVHQWHQGLGRVSRUDOJXQVDXWRUHVSRUVXESURFHVVRHSURFHVVRV(VWHVGHVHPSHQKDPHLQWHUOLJDP
XPGHSDUWDPHQWRDRRXWURRXVHMDDSURGXomRGHSHQGHGDFRQWUDWDomRGHSHVVRDVSDUDRSHUDUHPRVVHXVVLVWHPDV
SURGXWLYRVHHVVHVVmRIRUQHFLGRVSHORUHFXUVRVKXPDQRVTXHRVFDSDFLWDPHSUHSDUDPSDUDDVDWLYLGDGHVQDLV2XWUR
H[HPSORpRGHSDUWDPHQWRGHFRPSUDTXHID]DDTXLVLomRGDFRPSUDGDPDWpULDSULPDHHQFDPLQKDSDUDDSURGXomR
RQGHRVVHUmRWUDQVIRUPDGRVHPSURGXWRVDFDEDGRV
1DSURGXomRH[LVWHPWUrVWLSRVGHVLVWHPDVGHSURGXomR
 Produo sob Encomenda: 6LVWHPDXWLOL]DGRSHODHPSUHVDTXHSURGX]VRPHQWHDSyVWHUUHFHELGRXPSHGLGRRX
HQFRPHQGDGHVHXVSURGXWRVRXVHUYLoRV'HDFRUGRFRPDHVWUDWpJLDGHYHQGDDHPSUHVDRIHUHFHRVHXSURGXWRRX
VHUYLoRDRPHUFDGRHTXDQGRUHFHEHRSHGLGRGRFOLHQWHHODERUDWRGDDSURJUDPDomRSDUDDFRQIHFomRGRSURGXWR
RXVHUYLoRUHTXLVLWDGR

PORDENTRODOTEMA
 Produo em Lotes:6LVWHPDGHSURGXomRXWLOL]DGRSRUHPSUHVDVTXHSURGX]HPXPDTXDQWLGDGHOLPLWDGDGHXP
SURGXWRGHFDGDYH](VVDTXDQWLGDGHOLPLWDGDpGHQRPLQDGDORWHGHSURGXomR7HUPLQDGRXPORWHGHSURGXomRD
HPSUHVDLQLFLDLPHGLDWDPHQWHRXWURORWHGHSURGXomRHDVVLPSRUGLDQWH
 Produo Contnua:6LVWHPDGHSURGXomRXWLOL]DGRSRUHPSUHVDVTXHSURGX]HPXPGHWHUPLQDGRSURGXWRVHP
PXGDQoDVSRUXPORQJRSHUtRGRGHWHPSR2ULWPRGDSURGXomRpDFHOHUDGRHDVRSHUDo}HVVmRH[HFXWDGDVVHP
LQWHUUXSomR3RUVHUVHPSUHRPHVPRSURGXWRRSURFHVVRGHSURGXomRQmRVRIUHPXGDQoDVHSRGHVHUDSHUIHLoRDGR
FRQWLQXDPHQWH
$SURGXomRpYLVWDKRMHFRPRXPDHVWUDWpJLDGHGHOL]DomRGRFOLHQWHSRLVGHYHID]HUSDUWHGRFRPSRVWRHPIDEULFDU
SURGXWRVFRPTXDOLGDGHHVDWLVID]HUDQHFHVVLGDGHGRFOLHQWH&ODURTXHH[LVWHPRXWUDVIRUPDVGHWUDWDPHQWRFRPR
FOLHQWHPDVHVWDpXPDGDVSULQFLSDLVIDEULFDUSURGXWRVHVHUYLoRVFRPTXDOLGDGHVHTXHDWHQGDPWRGDVDVQHFHVVLGDGHV
GRVFOLHQWHVSDUDLVVRGHYHPVHUTXHVWLRQDGRIDEULFDURTXHTXDQWRHRQGHSURGX]LUDGTXLULU

ACOMPANHENAWEB
Produo Enxuta (Lean Production): Nas reas de Licitaes das Empresas
Pblicas
 /HLDDPDWpULD6$17263DXOR%DUUHWRGRVProduo Enxuta (Lean Production): Nas reas
de Licitaes das Empresas Pblicas.
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  LG !$FHVVRHPMXO

Modelo Toyota de Produo Industrial - O Sistema Toyota de Produo

 9HMDWDPEpPRVLWH5(,66LPRQH3LQWRModelo Toyota de Produo Industrial - O Sistema
Toyota de Produo  2 DUWLJR WUDWD VREUH D SURGXomR HQ[XWD XP PRGHOR XWLOL]DGR SHOD
7R\RWD
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Reestruturao Industrial, terceirizao e Redes de subcontratao

 /HLD R $UWLJR 1(72 -RmR $PDWR Reestruturao Industrial, terceirizao e Redes de
subcontratao (VWH DUWLJR WUDWD GH UHHVWUXWXUDomR ,QGXVWULDO H VHUYH FRPR IHUUDPHQWD SDUD
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5,=$&$25$(SGI!$FHVVRHPMXO

ACOMPANHENAWEB
Mega Mquinas: Cervejaria Heineken
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'LVSRQtYHOHPKWWSZZZPXQGRIR[FRPEUYLGHRVYLHZPHJDPDTXLQDVFHUYHMDULDKHLQHNHQ!.
$FHVVRHPMXO

iCarros - Passo a passo da produo de um carro

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Instrues:
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HVFROKDHGLVVHUWDWLYDV/HLDFXLGDGRVDPHQWHRVHQXQFLDGRVHDWHQWHVHSDUDRTXHHVWiVHQGRSHGLGR

Questo 1
$VHPSUHVDVVmRFODVVLFDGDVSHORYROXPHGHUHFXUVRVTXHHODGLVS}HSDUDVXDVDWLYLGDGHV
$SUHVHQWHDVFODVVLFDo}HVTXDQWRDRWDPDQKRGDVHPSUHVDV

Questo 2
3DUDFDGDWLSRGHSURGXWRVRXVHUYLoRVVmRHODERUDGDVGLYHUVDVIRUPDVGHVHSURGX]LU1HVVDOLQKDGHSHQVDPHQWRGHWHUPLQHD
FODVVLFDomRGRWLSRGHSURGXomRGDVHPSUHVDV

Questo 3
'HSRLVGHFRQKHFHUDFODVVLFDomRGRWLSRGHSURGXomRLGHQWLTXHTXDLVGHODVFRQWULEXHPFRPPDLRUYROXPHSDUDR3URGXWR
,QWHUQR%UXWR3,%

Questo 4
([SOLTXHTXDODGLIHUHQoDHQWUHEHQVGHFRQVXPRHEHQVGHSURGXomR"

Questo 5
'LVFRUUDHH[HPSOLTXHVREUH6LVWHPDVDEHUWRVH6LVWHPDV)HFKDGRV

AGORAASUAVEZ
Questo 6
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62%207HPFRQKHFLPHQWRTXHRVXEVLVWHPDGHSURGXomRSURFHVVDHWUDQVIRUPDRVPDWHULDLVHDVPDWpULDVSULPDVHPSURGX
WRVDFDEDGRVRVTXDLVVmRHVWRFDGRVQRGHSyVLWRGHSURGXWRVDFDEDGRVDWpVXDHQWUHJDDRVFOLHQWHVHFRQVXPLGRUHV&RQWXGR
+XJRSHUFHEHTXHVRPHQWHHVVHFRQKHFLPHQWRQmRpVXFLHQWHSDUDHQWHQGHUFRPRIXQFLRQDDLQWHUOLJDomRGRVVXEVLVWHPDVTXH
HQYROYHPWRGRRSURFHVVRGDSURGXomR
$QDOLVHDVDUPDWLYDV
, $GHSHQGrQFLDGRVGHSDUWDPHQWRVSDUDRSURFHVVDPHQWRGDVLQIRUPDo}HVpPXLWRJUDQGHQmRSURYRFDQGRLQXrQFLDVHQWUH
RVGHPDLV7UDWDVHGHWUrVVXEVLVWHPDVQmRGHSHQGHQWHVXPGRRXWUR
,, $LQWHUGHSHQGrQFLDHQWUHRDOPR[DULIDGRRVXEVLVWHPDSURGXWLYRHRGHSyVLWRpPXLWRJUDQGHID]HQGRFRPTXHTXDOTXHU
DOWHUDomRHPXPGHOHVSURYRTXHLQXrQFLDVVREUHRVGHPDLV7UDWDVHGHWUrVVXEVLVWHPDVLQWLPDPHQWHLQWHUUHODFLRQDGRVH
LQWHUGHSHQGHQWHV
,,,$LQWHUGHSHQGrQFLDHQWUHRVWUrVVXEVLVWHPDVVHULD$OPR[DULIDGRGHPDWpULDVSULPDVTXHUHFHEHHHVWRFDPDWpULDVSULPDV
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9 $QmRGHSHQGrQFLDWRWDOHQWUHRVWUrVVXEVLVWHPDVFRODERUDFRPWRGDVLVWHPiWLFDTXHHQYROYHDSURGXomRQmRSURYRFDQGR
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6mRYHUGDGHLUDVDSHQDVDVDUPDWLYDV
a) 9H9
b) H9
c) 9H9
d) H
e) H9



AGORAASUAVEZ
Questo 7
&RQKHFHURVVLVWHPDVGHSURGXomRpIXQGDPHQWDOSDUDR$GPLQLVWUDGRUTXHFRUULTXHLUDPHQWHLUiVHGHSDUDUHPVLWXDo}HVGH
WRPDGDVGHGHFLV}HVLPSRUWDQWHVTXHHQYROYDPDDGPLQLVWUDomRGHSURGXomR1DDGPLQLVWUDomRGDSURGXomRH[LVWHPWUrVVLVWH
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6mRFDUDFWHUtVWLFDVIRUPDLVGDSURGXomRHPORWHV&RQVLGHUHDVDUPDWLYDV
, 4XHSURGX]VRPHQWHDSyVWHUUHFHELGRRSHGLGRGHVHXVSURGXWRV2SURGXWRRXVHUYLoRHRIHUHFLGRDRPHUFDGR
,, 8WLOL]DGRSRUHPSUHVDVTXHSURGX]HPXPGHWHUPLQDGRSURGXWRVHPPXGDQoDVSRUXPORQJRSHUtRGRGHWHPSR
,,,8WLOL]DGRSRUHPSUHVDVTXHSURGX]HPXPDTXDQWLGDGHOLPLWDGDGHXPSURGXWRGHFDGDYH]
,94XDQGRWHUPLQDGDDSURGXomRGHXPVHLQLFLDDSURGXomRGHRXWURHFDGDXPUHFHEHXPFyGLJRGHLGHQWLFDomR
9 &RPRRSURGXWRpVHPSUHRPHVPRDRORQJRGRWHPSRRSURFHVVRGHSURGXomRQmRVRIUHPXGDQoDVHSRGHVHUDSHUIHLoRDGR
FRQWLQXDPHQWH
6mRYHUGDGHLUDVDSHQDVDVDUPDWLYDV
a) 9H9
b) H9
c) 9H9
d) H
e) H9

Questo 8
(PXPDLQG~VWULDRQGHDGHPDQGDGHSHGLGRVVHMDGHSURGXomRXQLWiULDVHMDGRWLSRGHRFLQDSDUDDWHQGHUVHXVFOLHQWHVRSH
UDPFRPRVLVWHPDGHSURGXomRSRUHQFRPHQGDFDIiFLOGHLGHQWLFDUTXH
a) )LFDHQWUHGRLVH[WUHPRVHPWHUPRVGHSUHYLVLELLGDGHGHSURGXomR
b) PS}HXPEDL[RJUDXGHSUHYLVmRGHUHVXWDGRV
c) 3HUPLWHXPHHYDGRJUDXGHSUHYLVLELLGDGHGRVUHVXWDGRVRSHUDFLRQDLV
d) 1mRKiSUHYLVmRSDUDWpUPLQRGDVRSHUDo}HVFRQWtQXDV
e) )LFDVXMHLWDDGHPDQGDHDSUHYLVmRGDDTXLVLomRGDPDWpULDSULPD



AGORAASUAVEZ
Questo 9
2VHFRQRPLVWDVGL]HPTXHWRGRRSURFHVVRSURGXWLYRGHSHQGHGHWUrVIDWRUHVGHSURGXomRQDWXUH]DFDSLWDOHWUDEDOKReFHUWR
GL]HUTXHWHPLQWHJUDGRXPTXDUWRIDWRUTXHVHULD
a) 6RFLHGDGH
b) 3RSXDomR
c) *RYHUQR
d) (PSUHVD
e) Acionista.

Questo 10
6DEHQGRTXHDVHPSUHVDVVmRGRWDGDVGHUHFXUVRVSDUDSRGHUHPIXQFLRQDUDGHTXDGDPHQWHTXDLVVmRRVUHFXUVRVGHQLGRV
SRU&KLDYHQDWR"
a) 5HFXUVRVPDWHULDLVRXItVLFRVUHFXUVRVQDQFHLURVUHFXUVRVKXPDQRVUHFXUVRVPHUFDGRyJLFRVUHFXUVRVDGPLQLVWUDWLYRV
b) 5HFXUVRVPDWHULDLVItVLFRVHTXtPLFRVUHFXUVRVQDQFHLURVUHFXUVRVKXPDQRVUHFXUVRVPHUFDGRyJLFRVUHFXUVRVDGPLQLVWUDWLYRV
c) 5HFXUVRVPDWHULDLVItVLFRVTXtPLFRHELRyJLFRUHFXUVRVQDQFHLURVUHFXUVRVKXPDQRVUHFXUVRVPHUFDGRyJLFRVUHFXUVRV
DGPLQLVWUDWLYRV
d) 5HFXUVRV PDWHULDLV RX ItVLFRV UHFXUVRV WHFQRyJLFRV UHFXUVRV QDQFHLURV UHFXUVRV KXPDQRV UHFXUVRV PHUFDGRyJLFRV
UHFXUVRVDGPLQLVWUDWLYRV
e) 5HFXUVRVQDQFHLURVUHFXUVRVKXPDQRVUHFXUVRVPHUFDGRyJLFRVUHFXUVRVDGPLQLVWUDWLYRVUHFXUVRVGHLQIRUPiWLFD



FINALIZANDO
'HSRLVGHUHDOL]DGDVWRGDVDVWDUHIDVSURSRVWDVHOHLWXUDVUHFRPHQGDGDVYRFrFKHJRXDRQDOGDDXODFRPXPD
'
L G
OL G
G
I
O L
G G
r K
OG
O 
YLVmRDWXDOL]DGDHUHDOLVWDVREUHD3URGXomRRIXQFLRQDPHQWRHVXDFRPSOH[LGDGH7HYHDRSRUWXQLGDGHGHDSUHQGHU
QRYRVFRQFHLWRVHSHUFHEHUTXHDSURGXomRDFRQWHFHHPWRGRVRVQtYHLVGDLQG~VWULDGR&RPpUFLRHRGD3UHVWDomRGR
6HUYLoRHTXHSDUDTXHDVHPSUHVDVVREUHYLYDPQRPHUFDGRSUHFLVDPHVWDUFDGDYH]PDLVFDSDFLWDGDVHFRPSHWLWLYDV
$ SURGXomR ID] SDUWH GH WRGDV DV FDGHLDV GD ORJtVWLFD VLPXOWDQHDPHQWH FXPSULQGR FRP YiULRV SDSpLV EHP FRPR
VDWLVID]HUQHFHVVLGDGHVGRFOLHQWHJHUDUULTXH]DDJUHJDUYDORUGLVWULEXLUDULTXH]DJHUDGDUHVSHLWDURPHLRDPELHQWHH
FRODERUDUFRPDFRPXQLGDGHSURPRYHQGRDVXVWHQWDELOLGDGH

REFERNCIAS
%$//285+Gerenciamento da Cadeia de Suprimentos:SODQHMDPHQWRRUJDQL]DomRHORJtVWLFDHPSUHVDULDOHG3RUWR
$OHJUH%RRNPDQ
&+,$9(1$72,GDOEHUWRPlanejamento e Controle da Produo(G%DUXHUL630DQROH
&+,1*+<Gesto de Estoque na Cadeia de Logstica IntegradaHG6mR3DXOR$WODV
*21d$/9(63DXOR6HUJLR$GPLQLVWUDomRGHPDWHULDLV5LRGH-DQHLUR&DPSXV
3,5(66LOYLR5,Gesto da cadeia de suprimentos.6mR3DXOR$WODV
6/$&.1LJHO&+$0%(566WXDUW-+2167215REHUWAdministrao da Produo6mR3DXOR$WODV



GLOSSRIO
Cadeia de Valor (Value Chain):FRQFHLWRFULDGRSRU0LFKDHO3RUWHUHPTXHVHGHVDJUHJDXPDHPSUHVDHPDWLYLGDGHV
HVWUDWpJLFDVSDUDVHFRPSUHHQGHURFRPSRUWDPHQWRGRVFXVWRVHDVIRQWHVGHUHFHLWDVHRVSRWHQFLDLVGHGLIHUHQFLDomR
7UDWDVHGHLGHQWLFDUDVDWLYLGDGHVGHQWURGHXPDHPSUHVDTXHDJUHJDPYDORUDRVSURGXWRVHRXVHUYLoRVTXHDHP
SUHVDYHQGHHTXHFRPRFRQVHTXrQFLDJHUDPUHFXUVRVSRGHQGRVHUIRQWHVGHGLIHUHQFLDomRFRPSHWLWLYD2FRQFHLWR
WDPEpPVHDSOLFDDRFRQMXQWRGHHPSUHVDVGHXPDPHVPDFDGHLDGHDEDVWHFLPHQWR
Cadeias produtivas:XPVLVWHPDTXHDSURGXomRGHEHQVSRGHVHUUHSUHVHQWDGDQDTXDORVGLYHUVRVDWRUHVHVWmRLQ
WHUFRQHFWDGRVSRUX[RVGHPDWHULDLVGHFDSLWDOHGHLQIRUPDomRREMHWLYDQGRVXSULUXPPHUFDGRFRQVXPLGRUQDOFRP
RVSURGXWRVGRVLVWHPD
Canal de Distribuio:FDPLQKRSHUFRUULGRSHORVSURGXWRVVHUYLoRVGHXPDHPSUHVDDWpFKHJDUHPDRVVHXVFOLHQWHV
XVXiULRVQDLVRXRURWHLURSHORTXDOXPDHPSUHVDGLVWULEXLVHXVSURGXWRVVHUYLoRV3RGHVHUGHQLGRDLQGDFRPRWR
GRVRVLQGLYtGXRVRXRUJDQL]Do}HVHQYROYLGRVQRSURFHVVRGHPRYLPHQWDomRGHSURGXWRVVHUYLoRVGHVGHRIDEULFDQWH
DWpRFRQVXPLGRUXVXiULRQDO
Distribuio Fsica:VHJPHQWRGDORJtVWLFDHPSUHVDULDOUHODWLYRDRFRQMXQWRGDVRSHUDo}HVDVVRFLDGDVDRX[RItVLFRGH
PDWHULDLVGHVGHRORFDOGHVXDSURGXomRDWpRORFDOGHFRQVXPRXWLOL]DomRQDOHGRX[RGHLQIRUPDo}HVUHODFLRQDGR
7DPEpPFKDPDGRGHoutbound logisticsRXORJtVWLFDH[WHUQDWHPRREMHWLYRGHJDUDQWLUTXHRVPDWHULDLVFKHJXHPDRGHV
WLQRHPFRQGLo}HVGHFRQVXPRXWLOL]DomRQRWHPSRFHUWRHFRPFXVWRVFRPSHWLWLYRV'HIRUPDVLPSOLFDGDpRSURFHVVR
GHID]HUFRPTXHRVSURGXWRVVHUYLoRVGHXPDRUJDQL]DomRFKHJXHPDRFOLHQWHXVXiULRQDOGHIRUPDHFD]HOXFUDWLYD
Lead Time (Tempo de Ciclo):XWLOL]DVHSDUDRFLFORSURGXWLYRLead TimeGH3URGXomRSDUDRFLFORGHSHGLGRLead Time
GR3HGLGRHSDUDRFLFORWRWDOGDRSHUDomRORJtVWLFDLead TimeGHUHVVXSULPHQWRVHQGRHQWHQGLGRFRPRRWHPSRGHFRP
SUDPDLVRWHPSRGHWUDQVSRUWH2Lead Time/RJtVWLFRRX7HPSRGH&LFORWRWDOpRWHPSRGHFRUULGRGHVGHDHPLVVmRGH
XPDRUGHPDXPIRUQHFHGRUDWpRDWHQGLPHQWRGDRUGHPGRFOLHQWHQDO7DPEpPFKDPDGRGH7HPSRGH5HVSRVWDSDUD
GHVLJQDURWHPSRFRPSUHHQGLGRHQWUHRLQtFLRGDSULPHLUDDWLYLGDGHDWpDFRQFOXVmRGD~OWLPDHPXPDVpULHGHDWLYLGDGHV



GABARITO
Questo 1
Resposta:6mRFODVVLFDGDVSHORVHXWDPDQKRHSRUWHFRPRVHJXH
Empresa de Grande Porte: VmR HQRUPHV H GH JUDQGH YROXPH GH UHFXUVRV LQVWDODo}HV FDSLWDO  SRVVXHP PDLV GH
TXLQKHQWRVHPSUHJDGRV
Empresa de Mdio Porte: VmR GH SRUWH LQWHUPHGLiULR H GH YROXPH UD]RiYHO GH UHFXUVRV SRVVXHP GH FLQTXHQWD D
TXLQKHQWRVHPSUHJDGRV
Empresas Pequenas: VmR GH SHTXHQR SRUWH SHTXHQR YROXPH GH UHFXUVRV H FRP XP Q~PHUR LQIHULRU GH FLQTXHQWD
HPSUHJDGRV$VHPSUHVDVSHTXHQDVTXDQGRPHQRUHVSRGHPVHUFKDPDGDVGHPLQLHPSUHVDVpRFDVRGHHPSUHVD
FRPPHQRVGHGH]HPSUHJDGRV4XDQGRPHQRUHVDLQGDVmRGHQRPLQDGDVPLFURHPSUHVDV
Questo 2
Resposta: Empresas Primrias: 'HVHQYROYHP DWLYLGDGHV H[WUDWLYDV FRPR DV DJUtFRODV SDVWRULV GH SHVFD GH
PLQHUDomRGHSURVSHFomRHH[WUDomRGHSHWUyOHRDVVDOLQDVHQWUHRXWUDV
Empresas Secundrias:$VTXHSURFHVVDPDVPDWpULDVSULPDVHDVWUDQVIRUPDPHPSURGXWRVDFDEDGRV6mRSURGXWRUDV
GHEHQVRXPHUFDGRULDVGHSURGXWRVWDQJtYHLVPDQXIDWXUDGRV
Empresas Tercirias: $VTXHSUHVWDPVHUYLoRVHVSHFLDOL]DGRVFRPREDQFRVDVQDQFHLUDVRFRPpUFLRHPJHUDORV
KRVSLWDLVDVHVFRODVHXQLYHUVLGDGHVRVVHUYLoRVGHFRPXQLFDo}HVUiGLR79LPSUHQVDWHOHIRQLDLQWHUQHW
Questo 3
Resposta:$VHPSUHVDVSULPiULDVHVHFXQGiULDVWrPPDLRUFRQWULEXLomRSDUDR3URGXWR,QWHUQR%UXWRGRSDtVWHQGRSRU
VHUHPHPSUHVDVPDQXIDWXUHLUDVHPRYLPHQWDPXPDFDGHLDHQRUPHJHUDQGRHPSUHJRVHVHUYLoRV
Questo 4
Resposta: Bens de Consumo:8P$XWRPyYHOTXHSRGHVHUFRPSUDGRSDUDDWHQGHUDREHPHVWDUGHXPFRQVXPLGRU
RXSDUDVHUXWLOL]DGRFRPRXPWD[LEHPGHSURGXomR



2XWURH[HPSORpDFRPSUDGHXPFRPSXWDGRUTXHSRGHVHUXWLOL]DGRSRUXPXVXiULRSDUDVXDGLYHUVmRHSRGHVHU
FRPSUDGRSDUDVHULQWHJUDGRDXPHVFULWyULRGHXPDHPSUHVDQHVWHFDVRXPEHPGHSURGXomR
Questo 5
Resposta: Sistemas Abertos:)XQFLRQDPGHQWURGHUHODo}HVGHFDXVDHHIHLWRGHVFRQKHFLGRVHLQGHWHUPLQDGRVGH
PRGRSUREDELOtVWLFRHPDQWpPXPLQWHUFkPELRLQWHQVRFRPSOH[RHLQGHWHUPLQDGRFRPRDPELHQWH1DUHDOLGDGHDV
HPSUHVDVVmRVLVWHPDVDEHUWRVHPFRQVWDQWHLQWHUFkPELRFRPVHXDPELHQWH([HPSORDHPSUHVDLPSRUWDUHFXUVRV
GR DPELHQWH SRU PHLR  GH VXDV HQWUDGDV SURFHVVDP H WUDQVIRUPDP HVVHV UHFXUVRV H H[SRUWDP R UHVXOWDGR GHVVH
SURFHVVDPHQWRHWUDQVIRUPDomRGHYROWDDRDPELHQWHSRUPHLRGHVXDVVDtGDV
Sistemas Fechados:)XQFLRQDPGDVUHODo}HVSUHGHWHUPLQDGDVGHFDXVDHHIHLWRPRGRGHWHUPLQtVWLFRHPDQWpPXP
LQWHUFDPELRWDPEpPSUHGHWHUPLQDGRFRPRDPELHQWH'HWHUPLQDGDVHQWUDGDVSURGX]HPGHWHUPLQDGDVVDtGDVFRPRp
RFDVRGDVPiTXLQDVHGRVHTXLSDPHQWRVFHUWDTXDQWLGDGHGHHQWUDGDGHPDWpULDVSULPDVSURGX]GHWHUPLQDGDVDtGD
GHSURGXWRVDFDEDGRV7RGRVRVPHFDQLVPRWHFQROyJLFRVVmRVLVWHPDVIHFKDGRV
Questo 6
Resposta:$OWHUQDWLYD'
Questo 7
Resposta:$OWHUQDWLYD%
Questo 8
Resposta:$OWHUQDWLYD%
Questo 9
Resposta:$OWHUQDWLYD'
Questo 10
Resposta: Alternativa A.