Establish rapport Thank/congratulate parties for choosing process
Explain Benefits of Mediation over Litigation
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Party self-determination v third party (judge or jury) directed outcome
Flexibility can reach agreements that judge/jury cannot apology/change future conduct/provide new opportunities for parties Time, cost, stress (of both living with problem and going through trial experience) Risk of losing all (or even some) at trial v certainty of outcome they can both live with
Explain Role as Mediator
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We will be neutral what we do for one side we will do for both
We will be non-judgemental (not judges will not order anything) Stress confidentiality during the process
Explain what is expected of Parties
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Patience and courtesy
Flexibility (no line in sand) be willing to compromise Creativity (think outside the box)
Explain Process -
Will be working together (conference)
Will hold separate meetings with parties (caucuses) Hope to conclude with final agreement that will end dispute now