Syed Saad Ali

Cellular +92 344 4482637

DOB 1st September, 1991
Karachi, Pakistan
syedsaadali19@gmail.com
Skype: syedsaadali19@gmail.com

Profile
3 years of proven technical & management experience in a Data Center career span with diverse expertise in
running day-to-day 24x7 Tier-II/III certified Data Center Operations and Data Center Facility Management. Well
versed in Data Center Standards TIA-942 and CDCP best practices along with the hands-on experience in system and
hardware management of various vendors such as IBM, HP, Dell, and Sun Oracle as well as virtualization platforms
such as VMware. Equipped with CCNA & ITIL skills to design network infra and implement IT service strategies while
leading multiple Data Center projects. Successful in building, migrating and optimizing data centers operational
structures, services, technologies, teams and SOPs to improve performance, minimizing risk and enabling
competitive growth.

Personal Specifics:
Residential Address: House # A-251 Block T North Nazimabad Karachi.
Residential Phone:

+92213-6720937

Experience
Work Experience
Recent Employer
Recent Role

3 Years
Multinet Pakistan (Pvt) Limited
Network Engineer Data Center

Specialties

Data Center 24x7 Operations

Data Center Facility Management
Data Center Designing & Strategic Planning
Project Management

Career Highlights
Network Engineer Data Center

October 2013 to Present

Multinet Pakistan Pvt. Ltd. Karachi, Pakistan

Monitoring & managing the 24x7operations of TIER-II/III compliant Data Centers.

Level 1 & 2 IT & Power support to all DC emergencies & operational queries.
Supervising PMs for DC equipment and aligning contractors & vendors for PMs, faults & emergency
queries.
Ensuring that the Service Level Agreements (SLAs) are being followed accordingly.
Generating 99% notifications (E-mail, SMS) and RCAs/RFOs for any DC emergency/mishap.
Ensuring that relevant DC environmental parameters are maintained as per standards. (Relative
humidity, ambient temperature).
Ensuring the proper functioning of environmental equipment (Cooling systems, Humidifiers and Air
Purifiers).
Monitoring & maintaining entire Data Center IT & Power Network as per standards of TIA-942.
Installation, mounting & dismantling of Telecom & IT equipment (including PDUs, Breaker Panels,
DWDM, SDH, ODF, Servers, SANs, Firewalls, Switches & Routers).
Laying of power cables, fiber cables & Ethernet cables for Data Center according to standards of TIA942.
Provisioning of power sources (AC/DC), Fire Suppression Systems, VESDA, UPS, Gensets, HVACs, Air
Purifiers, Humidifiers, CRACs& CRAHs.
Maintaining backup of Access Control Systems, CCTV recordings and Environmental control systems.
Providing 24/7 technical & managerial support to internal & external customers co-located in Data
Centers.

Data Center Engineering and Planning

Designing, Planning & Optimizing of Data Centers according to TIA-942standards.

Documented help desk tickets/resolutions, and provided overall assistance in daily administration.
Optimizing the current infrastructure of Data Center to meet TIA-942 Standards.
Maximizing the Data Center space and racks Utilization.
Supervises all construction activities and installations, in coordination with internal and external
construction resources, to ensure system design, installation and testing adhere to operational
standards. Witness testing of all equipment during commissioning and validate sequence of
operations and receipt of all operational documentation.
Ensuring that Data Center SOPs are followed in day to day operations.
Ensuring that Trouble Tickets summaries are published on board on daily, weekly & monthly basis.
Staff scheduling and assigning positions to DC team members at different Data Center locations
across the country.
Handle all staffing concerns including recruitment, training, coaching, performance reviews
Responsible for cost analysis, budget planning including utilization & planning for CAPEX & OPEX.
Plan carefully for new IT/Power Infrastructure requirements for systems upgrade & minimum cost
availability for future hardware upgrades.
Responsible for the facility management and operations of Tier II/III/IV compliance data centers of the
company.
Creating & updating Data Center Layouts in MS Visio/AutoCAD and providing Data Center solutions &
consultancy.
Prepare and maintain maintenance logs and reports to accurately document the condition of systems
in the data center.
Read, comprehend and work from complex technical information (i.e. blueprints, sketches, building
plans and schematics) pertaining to electrical and mechanical systems that serve the data centers.
Adhere to Standard Operating Procedures and formal change control processes to implement
changes.
Review current data center environments and identify any design or operational risks.
Writes and reviews Data Center related technical/non-technical documents like SOPs, RCAs, RFOs and
Research sheets.
Implementing plans and programs in support of data center infrastructure, operations and
management.

Network& Systems Support

Installations, configurations, monitoring & maintenance of all equipment (switches, routers, firewalls,
servers) including OS.
Provide level 1-2 technical support to co-located customers and troubleshooting during test runs,
deployment and maintenance phases of Network/IP &cloud services while monitoring network traffic
on Solarwinds NPM.
Deployment and Configuration of virtual machines, storage& resource allocation with 95% achievable
rate.
Create servers/hardware health check reports
and resource utilization reports
on
daily/weekly/monthly basis.
Implementing ITIL process tools and develop understanding of cloud based solutions (IAAS, PAAS,
and SAAS).

Electrical Design Engineer Data Center

Civil Electrical Mechanical Engineering (CEME) - Karachi, Pakistan

Participate in the design and provisioning of data center electrical infrastructure.

Provide and analyze energy efficient solutions to minimize power losses.
Travel to datacenter sites for engineering studies, electrical systems audits and full commissioning,
as required.
Participate in equipment failure or power outage related incident Root-Cause-Analysis (RCA).
Provide written and verbal instructions to design consultants, installation contractors and validate
quality of installed works

Projects

May 2013 till October

2013

Migration of MPPL Data Center (239DC) Avari Towers Project

NIB Bank Data Center
MPPL Islamabad Data Center IDC Project (Containment Solution)
MPPL Karachi New Data Center KDC-02 Project (Multiplex Data Center)
Revamping of HVAC/CRAC units in a live Data Center

Education
BS Electrical Engineering
National University of Computer and Emerging Sciences

Aug 2009 May 2013

HSSC (Pre-Engineering)
Aga Khan Higher Secondary School

Aug 2007 July 2009

SSC (Science Group)

Bahria Foundation College

May 2007

Skills & Knowledge

Data Center Operations
24x7 daily operations.
Ensuring SOPs are being
followed.
Data Center Facility
Management
Ensuring availability of all DC
equipment (PMs of UPS, HVACs,
FSS, and Air Purifiers etc.).
Racks & Space utilization.
Vendor Management
Evaluation of 3rd party service
providers. Manage & procure
services.
Order distribution & cost
controlling.
Develop, manage & control
contracts & SLAs.

Data Center Engineering (Designing &

Planning)
Proposing plans & layouts of DCs on AutoCAD
& MS Visio.
Consultancy & Solutions for Data Centers.
Administration & Managerial
Excellent communication skills.
Creative & Pro-active.
Quick learner & problem solver.
Proficiency in English.
Team player & team leading skills.
Computer Literacy
Installation of hardware & software.
Maintenance & IT support of computers &
laptops.
Excellent in MS office suit

Networking
(TCP/IP Protocols, Switching,
Routing & Troubleshooting)

Certifications & Participations

Training of Cisco Certified Network Associate - CCNA 8.0 at CTTC Karachi
In-house training on Business Communication at Multinet Pakistan.
In-house training on Certified Data Center Professional at Multinet Pakistan
In-house training on Level-1 & 2 Remote Hands Support To Critical Customers at Multinet Pakistan
In-house training on Using Project Management Tools at Multinet Pakistan
Six Sigma White Belt Certification (Aveta Business Institute)
Online Training for Schneider Electric Energy University Data Center Certified Associate
Examination