UNIVERSITI TEKNOLOGI MARA

ENT 300
SPARKLE LAUNDRY

PREPARED BY :
NAME
Eka Nurfateha Binti Mohd Rose Dzidan
Nur Shazana Binti Sharani
Siti Hanis Binti Rosli
Siti Zulaikha Binti Md Zaki

STUDENT ID
2014205268
2014296542
2014453538
2014202338

PREPARED FOR :
ENCIK MOHD FAIZOL RIZAL BIN MOHD RASID
DATE OF SUBMISSION :
04 MARCH 2016

CONTENTS
TITLE
Cover letter
Partnership Agreements
Acknowledgement
Executive summary
1. Main body :
1.1Introduction
1.2Purpose
1.3Company background
1.4Member(s) background
1.5Location of the business

PAGE
4-5
6-10
11
12
13
14-15
16
17
18-22
23-24

2. Marketing plan :
2.1Market objective
2.2List of services
2.3Target market
2.4Market size
2.5Competitors
2.6Market share
2.7Forecast
2.8Marketing strategy
2.9Marketing personnel
2.10 Marketing budget
3. Operations Plan :
3.1Process Planning
3.2Operation Layout
3.3Production Planning
3.4Material Planning
3.5Machine and Equipment Planning
3.6Forecast plan
3.7Manpower Planning
3.8Overhead Requirement
3.9Location Plan
3.10 Business Operation Hours
3.11 License , Permits and Regulations
3.12 Operation Budget
3.13 Implementation Schedule
4. Administration Plan :
4.1Introduction
4.2Organizational Chart
4.3Administration Personnel
4.4Schedule of Task and Responsibilities
4.5Schedule of Remuneration
4.6 Office Equipment
4.7Administration Budget

25
26
26
27
27
28
28
29
30-31
32
32
33
34-35
36
37
38
39
40
41
41
42
43
43
44
44
45
46
47

5. Financial Plan :
5.1Introduction
5.2Important of a financial plan
5.3Financial Input
5.4 Project Implementation Cost
5.4Budget
5.5Depreciation Schedule
5.6Pro Forma Cash flow statement
5.7Pro Forma Income statement
5.8Pro Forma Balance sheet
5.9Financial ratio analysis
6. Conclusion
7. Appendices

48
49-50
51
52-53
54
55
56
56
57-59
60
61-62
63-64
65
66
67
68
69-70
71-74

COVER LETTER
SPARKLE LAUNDRY
57-1, Jalan Dataran Suria 15/7,
42300 Bandar Puncak Alam,
SELANGOR DARUL EHSAN.

GENERAL MANAGER
BANK ISLAM BERHAD

25

September

2015

Business loan request for RM 10,000

Dear Sir,
The aim of this letter is to request a small business loan of RM 10,000

for my

business funding. For your information, we are new venture that wants to develop
our business. We plan to open the new business that serves laundry services around
Puncak Alam and we will try to expand to other areas especially around Selangor.
Our business is located at 57-1, Jalan Dataran Suria 15/7,42300 Bandar Puncak
Alam,Selangor.and all our facilities needed to operate our business can be found
there.
However, we do not have sufficient amount of capital to run the business. This
business needs a capital of RM237994.00 . As for now, we only have amount of
RM227994.00. Therefore, we would like to apply for a funding amount of
RM10000.00.
We would be much obliged if you could provide a business loan. We look forward to
hearing from you soon. I can be contacted at 017-7831803 if you wish to discuss
any of the above points. We are ready to furnish you with additional materials with
regards to this matter.

Thank you.
Sincerely,

Nur Shazana Binti Sharani

(General Manager of Sparkle Laundry)

PATNERSHIP AGREEMENT

This Partnership Agreement is made on JANUARY 2015 between Nur Shazana Binti
Sharani, Siti Hanis Binti Rosli, EkaNurfateha Binti Mohd Rose Dzidan and Siti
Zulaikha Binti Md Zaki.
1. Name of the Business
The parties hereby form a partnership under the same of Sparkle Laundry to serve a
professional laundry services. The laundry shall be at
2. Term
The partnership shall begin on 1 JANUARY 2015 and shall continue until every
partners agreed to terminate this partnership.
3. Capital
The capital of the partnership shall be contributed in cash by the partners as
follows:

A separate capital account shall be maintained for each partner.

Neither partner shall withdraw any part of their capital amount.

Upon the demand of either partner, the capital accounts of the partners shall

be maintained at all the times in the proportions in which the partners share in the
profits and losses of the partnership. The capital contribution to the partnership is
stated as follow:
Name

Position

Percentage (%)

Capital

Nur Shazana Binti

General Manager

7500.00

contribution(RM)
25%

Sharani
Siti
Hanis

Binti

Marketing Manager

7500.00

25%

Rosli
EkaNurfateha Binti

Operational

7500.00

25%

Mohd Rose Dzidan

Siti Zulaikha Binti

Manager
Financial Manager

7500.00

25%

Md Zaki
TOTAL

30,000.00

4. Profit and Loss

The net profit of the partnership shall be divided equally between the partners and
the net losses shall borne equally by them. A separate income account shall be
maintained for each partner. Partnership profits and losses shall be charged or
credited to the separe income account of each partner. If a partner has no credit
balance in their income account, losses shall be charged to their capital account.
5. Salaries and withdrawals
Partners shall receive any salary for services rendered to the partnership. Each
partner may from time to time, withdraw the credit balance in their income account.
6. Interest
No interest shall be paid on the initial contributions to the capital of the partnership
or on any subsequent contributions of capital.

7. Management Duties and Restriction

The partners shall have equal rights in the management of the partnership
business, and each partner shall devote their entire time to the conduct of the
7

business. Without the consent of the other partner neither partner shall on behalf of
the partnership borrow or lend money, or make delivery or accept any commercial
paper or execute mortgage, security agreement, bond, or lease or purchase or
contract to purchase or sell or contract to sell an property for or of the partnership
other than the type of property bought and sold in the regular course of its
business.

8. Banking
All funds of the partnership shall be deposited in its name in such checking account
or accounts as shall be designed by the partners. All withdrawals there form are to
be made upon checks signed by either partners.
9. Books
The partnership book shall be maintained at the main office of the partnership and
each partner shall at all the times have access the books. The books shall be kept
on a fiscal year basis and shall be closed and balanced at the end of each fiscal
year. An audit shall be made as of the closing date.
10. Voluntary Termination
The partnership may be dissolved at any time by agreement of the partners, in
which event the partners shall proceed with reasonable promptness to liquidate the
business of the partnership.
11. Death
Upon death either partner, the surviving partner shall have the right either to
purchase the interest of the decedent in the partnership or to terminate and
liquidate the partnership business.

12. Arbitration
Any controversy or claim arising out of or relating to this agreement, or the breach
here of, shall be settled by arbitration in accordance with the rules. In witness where
of the parties have signed this Agreement.
Executed this January, day of, 2015 in Puncak Alam. Each partner agreed and
signed this agreement to show their commitment to this partnership.

Best regards

(General Manager)
Name : Nur Shazana Binti Sharani
I/C Number: 921031-01-5698

Best regards,

(Marketing Manager)
Name: Siti Hanis Binti Rosli

I/C Number: 960717-10-6258

Best regards,

(Operating Manager)
Name: Eka Nurfateha Binti Mohd Rose Dzidan
I/C Number: 960206-08-5934

Best regards,

(Financial Manager)
Name: Siti Zulaikha Binti Md Zaki
I/C Number: 960425-10-6600

10

ACKNOWLEDGEMENTS
It is our proud privileges to express our deep sense of gratitude towards those who
have helped us completed this ENT300 business plan. In preparing this project, we
have followed the guidelines provided to us from UITM Student Portal and the
lecturer to achieve all the available goals, objectives while following the constraints
and regulation. This project discussion, meeting and planning were done mainly
Laman siswa, UITM Puncak Alam.
We would like to express our special appreciation and thanks to our lecturer, MR.
Mohd Faizol Rizal Bin Mohd Rasid., you have been a mentor for us. We would like to
thank you for encouraging and give advice to our group until this project done.

11

EXECUTIVE SUMMARY

Sparkle Laundry is a newly establish in January 2015 at Puncak Alam. This

company was set up by four expertise in business field. The main character in this
business is Nur Shazana Binti Sharani who hold a position as a General Manager.
She

has an experience in working as Manager before. Our Financial Manager

position was hold by Siti Zulaikha Binti Mad Zaki. EkaNurfateha Binti Mohd Rose
Dzidanhold the Operation Manager position while Siti Hanis Binti Rosli hold the
Marketing Manager Position. This line up of expertise are really helping and
inevitable in setting up a business.
Sparkle Laundry is a cleaning service company but, we sure that we not the
same as other cleaning service companies. For sure, we providing as many type of
services that we can such as, cleaning clothes, garments, blankets and carpets. In
this new world, we think that we need to do some changes to cleaning service
business, so we planned to set up a professional service and fast services within 24
hours.. We really confident that we can penetrate the market shares easily and
strengthen our company name.
We have chosen Puncak Alam as our business location because this place is
developing fast. There is many neighbourhood are build and some of them are still
in developing process. For this reasons we sure that people will choose our laundrys
services to save their time as they do not have enough time to doing all of this.
Moreover, Puncak Alam is one of educational city where many colleges and
12

university nearby with our business location. Most of the student will choose to send
their garments to the laundry shop and we are giving the a promotional student
price to attract them.
In marketing term, Sparkle Laundry has an expert person in this field, Siti
Hanis binti Rosli who were always stay positive in searching and delivering the
laundry information to our target market. Our target market is common people, and
students. We have all of them in Puncak Alam and they should know that they have
us to do their cleaning services.
We sure we also have an expert Financial Manager. Our Financial Manager,
Siti Zulaikha Binti Mad Zaki will manage this company capital, and other sources
very well. We planned to minimize the cost of doing business and try to maximize
our sales. This not a dream but it is an reality. Our operation progress, will be leadby
EkaNurfateha Binti Mohd Rose Dzidan. Who has been worked for 1 years as the
Operation Manager at Sony Company. We really sure that our operation progress will
run smoothly.
We know that establishing a business is a hard process but we also know, as
long as we giving the best services, we will gain the great results, we will be a
successful company in doing this business. As long as we have a high confident
level, we sure that we will be strong to loud out our company name to everyone out
there.This business come from expert like us, we know how to motivate ourselves,
we get down, soon we will get up, for what? Just for the two reasons, We are here
to give the best to all of our clients and Everyone out there should know Sparkle
Laundry is a successful service.

13

14

1.1. INTRODUCTION
Our company name is Sparkle Laundry. Sparkle Laundry is a company that serves
a professional fabric care services. The nature of the business is a laundry services
which offers fast services. Laundry services in industry is a strong and energetic
business. Laundry services are seen as a viable solution for people when they dont
have the time or desire to do your laundry at home. Aside from convenience, this
particular industry s deemed important because it offers speciality services to clean
items that require more attention. This business would be operated on 1 January
2016.
The location of our business is at 57-1, Jalan Dataran Suria 15/7,Bandar
Puncak Alam. This location is chosen because the location is very strategic and
many facilities provided at that location.
SPARKLE LAUNDRY is a business that has 4 main members who manage and
run the business flow. All business activities are divided into general, marketing,
operation and financial. Every role has its own responsibilities. Our company is one
of company that serves a professional laundry services.
Laundry Industry is a strong and energetic business. Laundry services are seen
as a viable solution when you dont have the time or desire to do your laundry at
home. Aside from convenience, this particular industry s deemed important because
it offers speciality services to clean items that require more attention.
Our proposal is for entrepreneurs make it as a guideline for the organization
in order to carry out plan of any business activity. Besides, it is used to convince
certain party for instance the bank in order to give a business's loan. Our proposal is

15

as a measure in determining whether the business can succeed and gain profit or
not.
Hopefully, our proposal can give more benefits to entrepreneurs to use. As a
company based on service, the marketing plan is essential for guidelines on how to
implement the activities and work with efficiency and increase sales. We
concentrate in Puncak Alam.

1.2. PURPOSE OF THE BUSINESS

Before starting a business, it is very important to the entrepreneur to know the purpose of the
business and why the business is to be set up at the area chosen. Thus, the purposes for this
business plan are stated as follow:
1.To allow the entrepreneur to view and evaluate the proposed business venture in an objective,
critical and practical manner. It is useful for entrepreneur to analyze and look to their mistake
during the process business occur.
2. To analyses and evaluate the viability of a proposed venture. It will make the product become
more creative and more interesting to attract people to buy our product.
3.To better understand the purpose of business and act as guideline to manage the
business effectively and efficiently.
4.Assist and help the financial institution to evaluate the capability of the proposed project
and provide loan for business.
5.As guidelines for companion operation. This is important to ensure that all the activities go
smoothly and are aligned with the organizational goals and objectives in achieving long-term
success in the industry.
6.To distribute business resources effectively. To become cost-efficient in every task and to
eliminate the wastage elements in all aspects of the business.
7.To attract banker .To convince in banker to attract black and white that the business is an
ideal investment and expected to flourish in industry.
16

8. To allocate business resources effectively and it is use as well as possible. Then, to get
the money we came out with idea to improve our product from time to time.
1.3. BACKGROUND OF BUSINESS
Name of Business

: Sparkle Laundry

Business address

: 57-1, Jalan Dataran Suria 15/7,42300 Bandar

Puncak Alam.
Correspondence address
Telephone number
Facsimile Number
Form of business
Main activity
Date of commencement
Date of registered
Registration Number
Name of bank
Bank account number

:
:
:

:
:

: SparkleLaundry@gmail.com
: 03-3516 4553
03-3516 4553
Partnership
We serve a professional fabric care service.
: 1 January 2016
: 1 December 2015
:PG12345X
Bank Islam Malaysia Berhad
03 108 03 000874 7

17

1.1

MEMBERS BACKGROUND
GENERAL MANAGER

Name of the partners

Nur Shazana bt. Sharani

Identify card number

921031-01-5698

Permanent address

No. 18, Jalan Bertam Indah 4, Taman Bertam Indah,

13200 Kepala Batas, Seberang Perai Utara, Pulau

Email address

Pinang.
Hurrunain96@yahoo.com.my

Telephone number

017-7831803

Date of birth

31.10.1992

Age

24

Marital status

Single

Academic qualifications

Diploma in Muamalat, UITM Puncak Alam

Course attended

Bachelor in Muamalat, Universiti Malaya

SijilKeusahaeanan PROSPER UsahawanMuda
Organized by PUNB(9-11 September 2014)

Skills

Negotiation skill

Working Experience

Able to lead people and give creative idea.

Project Manager for Quick cleaning company

Present occupation

General Manager of Sparkle Laundry

18

MARKETING MANAGER

Name of the partners

Siti Hanis bt. Rosli

Identify card number

960717-10-6258

Permanent address

No. 16, Jalan Permai 2, Taman Padu Permai, 45300 Sg.

Besar, Selangor.

Email address

shrqowiy07@gmail.com

Telephone number

017-21126296

Date of birth

17.07.1996

Age

20

Marital status

Single

Academic qualifications

Diploma in , UiTM.

Course attended

Marketing course by MATRADE, Marketing course by

MITI

Skills

Skills in Marketing and Sales

Working Experience

Sale Executive Of Padini Holdings

Promoter at Parkson

Present occupation

Marketing Manager of Sparkle Laundry

OPERATION MANAGER

19

Name of the partners

Eka Nurfateha bt. Mohd Rose Dzidan

Identify card number

960206-08-5934

Permanent address

Lot 4999, Jalan Rizab Zazuli, Kg. Bukit Hijau,

45800 Jeram, Selangor.

Email address

ekadzidan@gmail.com

Telephone number

017-3567556

Date of birth

06.02.1996

Age

20

Marital status

Single

Academic qualifications

Diploma in Operational Management, UiTM.

Course attended

Course of Operation Administrative by MARA

Entrepreneurship Course by MTI.

Skills

Able to maintain operating systems, inventory

control

Working Experience

and

production

planning

demand.
One year as a operating manager r at Sony
Company

Present occupation

based

Operating Manager of Sparkle Laundry

FINANCIAL MANAGER

20

on

Name of the partners

Siti Zulaikha bt. Md Zaki

Identify card number

940425-07-5838

Permanent address

52 Lorong Seri Damak 58, Taman Seri Andalas, 41200

Klang, Selangor.

Email address

zulaikhamdzaki@gmail.com

Telephone number

017-9378361

Date of birth

25.04.1994

Age

22

Marital status

Single

Academic qualifications

Diploma in Accounting,UiTM.

Course attended

Financial management training in Bank Negara

Skills

~ Fluent In Malay And English

~ Can Do Calculation Faster

Working Experience

Accountant clerk at Laundry Guy Company

Present occupation

Financial Manager of Sparkle Laudry

1.5. LOCATION OF THE BUSINESS

21

Sparkle Laundry is located at 57-1, JalanDataranSuria 15/7, Bandar Puncak Alam,

Selangor.
Factors influencing choice of business location:
1.Physical location.Our business located in business developing centers which has
easy access for suppliers and customer.
2. Basic amenities.Our premise is completed with water and electricity supplies,
internet connections and telephone lines. Therefore, it will be able to make all
employees to perform job efficiently.
3. Proximity. The nearness of the shop to plenty of potential clients is the most
important. We make sure the population nearby. Middle class residential areas are
some of the good potential markets since they could afford to pay for laundry
services.
4.Visibility of the shop is critical. Your laundry may be a few steps away from
the main street.

5. Good water supply. Water supply must not only be of sufficient quantity, but
must also be free of too much minerals that affect the cleaning process.
6. Affordability. We compute our projected profit so that we will know if the rental
22

expense can be accepted and still make a good income. Since nobody can be sure
of how much sales the location will generate, We are the one who be conservative
in our estimate.

23

2.1. MARKETING OBJECTIVES

To know the market size and sales forecast.

To be known well by society from all kind of places.
Sparkle Laundry provides the services of which are dry clean, normal wash
and ironing. Our laundry services are provided to the customer whoare busy
and not have time to wash their clothes.

2.2. LIST OF SERVICES

2.2.1 Normal wash
TYPES
Clothes

PRICE / KG (RM)
2.50
24

Comforter

10.00

2.2.2 Ironing
TYPES
Baju Kurung
Baju Melayu
Blouse
T-shirt
Trousers
Shirt

PRICE / PIECES
(RM)
2.00
2.00
1.00
1.00
1.50
1.50

2.2.3 Dry clean

TYPES
Baju kurung
Baju elayu
Trousers
Shirt

PRICE/PIECES
(RM)
12.00
10.00
5.00
5.00
Table 2.1: The List and Price of Services

25

2.3 TARGET MARKET

Our target market is the whole Puncak Alam and UniversitiTeknologi Mara Puncak
Alam. This is because:

Puncak Alam has a lot of new residential areas.

There are many laundry services but not with high class machine and
services.

Number of
residents

Residents use
laundry service
(40%)

Laundry service
assumption of
usage
(4 times /month)

Monthly market
size
(RM)

10 000
Families

4000 families

RM50.00

RM200 ,000

10 000
Students

4000 students

RM50.00

RM200,000

TOTAL

RM400,000

2.4. MARKET SIZE

The population for the whole Puncak Alam area are 20000 residents include families
and students. The business targets is 40% of the families and students as the
market size. One family and student in this market size will spend RM50/ month.
20000 x 40% = 8000 families and students.

.Table 2.2: The Market Size

26

2.5 COMPETITORS
Name of laundry

Strength

Aquanano

Weakness

Convenient
location
Good service
24hours services

Experience
management
Quick service

Everydays Laundry

Mama Laundry

Expensive
Inexperienced
management
Self service
laundry
Low class machine
Bad quality
detergent

Table 2.3: The Competitors

2.6 MARKET SHARE

Name of competitors

Before entering the

market
(month)
%
RM

After entering the

market
(month)
%
RM

Aquanano

70

280,000

65

260,000

Everydays Laundry

10

40,000

10

40,000

Mama Laundry

20

80,000

20

80,000

20,000

100

RM400,00
0

Sparkle Laundry
TOTAL

100

RM
400,000

Table 2.4: The Market Share

27

2.7. FORECAST SALE

YEAR

MONTH

SALE FORECAST
(RM)

20,000
2
20,350
3
20,500
4
20,650
5
20,700
6
21,670
7
21,798
8
21,754
9

2
3

10

21,830
21,548

11

21,459

12

21,700

Total (RM)
Total (RM)
Total (RM)

253,959
259,038.18
266,809.33

Table 2.5: The Forecast Sale

2.8. MARKETING STRATEGY

Sparkle Laundry adopted costumers oriented marketing strategies to attract
customers as much as it can.
service that is professional

It follows differentiation strategy emphasizes a

in the industry provides distinct advantage to the

consumers.
28

One the prominent marketing strategy of Sparkle Laundryis focusing on all classes
of costumers.
1. Promotion
Promotion represents all of the communications that a marketer may use in the
market place. Promotion has four distinct elements: advertising, public relations,
personal selling and sales promotion. A certain amount of crossover occurs when
promotion uses the four principal elements together, which is common in film
promotion.
2. Signboard & Banner
Signboard 3D is the way we introduce our company especially for our premises. Our
signboard is different than others.

It is because, we will locate the signboard

directly in front of our building so that when people pass by, they will know where
we are and what services we are producing. We will design and locate our banners
at the main locations where people always come

or pass by for example is, at

junctions of the roads, terminal bus, universities or colleges, and so on. The total of
the banners is around five depends on how much place we will locate them. There
are the ways to marketing our laundry.

3. Website
Other alternative that we will use is the website that has information about our
company and products. In spite of that, we also will use social networking sites such
as blog, facebook, instagram and so on. Online selling is important as it is save our
budget to promote our laundry.

4. Business card
One of the ways to introduce our company and make our customers keep informed
about our

services is by save our business card in their wallet . The information

provided includes:
29

Name of the company

Address of the company
Phone numbers - office and staffs
Companys logo
Companys e-mail
5. Flyers and Calendar
Sparkle Laundry provide the flyers to all houses at residential areas and universities
for our marketing strategy. The calendar also we provide to all customers especially
in new year. The image of the calendar is Sparkle Laundry logo.
6. Personal Marketing
Our laundry also provide a more efficient, faster and right to our customers and we
will maintain a good personal relations with the customers. The regular customers
will give a feedback about our service, if the feedback is good of cause they will
share and also promote our laundry to their friends.

2.9. MARKETING PERSONNEL

POSITION

NO. OF
STAFF

MONTHLY
SALARY
(RM)

Marketing
Personnel

900

EPF
CONTRIBUTI
ON
(13%)
117

TOTA
L

SOCS
O
(2%)

AMOUN
T (RM)

18

1,035
RM
1,035

30

Table 2.6: Remuneration of Marketing Personnel

2.10. MARKETING BUDGET

ITEM
Fixed asset:
Signboard
3D
signboard
Monthly
expenses:
Marketing
personnel:
Salary
EPF
SOCSO

FIXED ASSET
EXPENSES
(RM)

MONTHLY
EXPENSES
(RM)

OTHER
EXPENSES
(RM)

950.00

TOTAL
(RM)
950.00

900.00
117.00
18.00

Other expenses:
Promotions
Banner
Bussines
Card
Website
Flyers
Calendar

1,035.00

500.00
350.00
150.00
2000.00
1500.00

4,500.00

6,485
Table 2.7: The Marketing Budget

31

3.1. PROCESS PLANNING

3.1.1 The symbols used in the Process Chart
Symbol

Activity

Description

32

Operation

Activity that modify, transform or

give added value to the input.

Transportation

Movement of materials or goods

from one place to another.

Inspection

Activity that measure the standard

or quality.
Process is delayed because in
process materials are waiting for
next activity.

Delay

Storage

Finished product or goods are

stored in the storage area or
warehouse.

Table 3.1: Symbols Used in The Process Chart

3.1.2 The Activity Chart for laundry service

33

Receive clothes from customer.

Weight the loads.
Sort loads into piles according to the types of fabrics and
separate dark color clothes from white clothes.
Prepare the laundry for getting ready to wash. Select the
laundry product and dose according to water level.

Wash the loads depending on the time that has been set by
the washing machines.
Dry the clothes with dryer for 1 to 2 hours.
Iron the clothes if needed.
Fold the clothes.
Store the clothes according to the types and ready to be
returned to the customers.

3.2. OPERATIONS LAYOUT

34

Figure 3.1: The Operation Layout of Sparkle Laundry

3.3. PRODUCTION PLANNING

Normal Wash

35

Load / day 90 kg (10 kg x 9 times)

Daily income - 90 x RM 2.50 = RM 225.00

Monthly income RM 225 x 26 = RM 5850.00

Comforter 3 pieces / day- RM 30.00 (3 x 10)

Monthly income - RM 780 (26 x 30)

Total income / month RM 6,630

IRIONING

20 pieces shirt/trousers / day- RM 30.00 (RM 1.50 x 20)

Monthly income- RM 780 (26 x 30)

20 pieces baju kurung/baju melayu / day - RM 40.00 (RM 2.00 x 20)

Monthly Income RM 1040.00 (26 x 40)

20 pieces blouse/t-shirt / day- RM 20 (RM1.00 x 20)

Monthly Income- RM 520 (26 x 20)

Total Income / month- RM 2,340.00

DRY CLEANING

20 pieces shirt/trousers / day- RM 100.00 (RM 5.00 x 20)

Monthly Income - RM 2600.00 (26 x 100)

20 pieces baju kurung / day RM 240.00 (RM 12.00 x 20)

Monthly Income RM 6240.00 (26 x 240)

20 pieces baju melayu / day RM 200.00 (RM 10.00 x 20)

Monthly Income RM 5200.00 (26 x 200)

Total income / month RM 14,040.00

3.4. MATERIAL PLANNING

36

3.4.1 Raw Material required

MATERIAL
S

QUANTIT
Y

Detergent

50 kg

SAFETY
STOCK

5 kg

TOTAL
MATERIAL
REQUIREMEN
T
55 kg

PRICE
UNIT
(RM)

TOTAL
PRICE
(RM)

SUPPLIER

5.5

275.00

SYARIKAT
CHENG SOON
No. 31, Jalan Opera
F U2/F, TTDI Jaya,
Selangor, 40150
Shah Alam

Softener

20 liters

10 liters

32 liters

3.5

112.00

SYARIKAT
CHENG SOON
No. 31, Jalan Opera
F U2/F, TTDI Jaya,
Sekangor, 40150
Shah Alam.

Bleach

10 liters

5 liters

15 liters

2.9

29.00

SYARIKAT
CHENG SOON
No. 31, Jalan Opera
F U2/F, TTDI Jaya,
Sekangor, 40150
Shah Alam.

Perfume
lotion

15 liters

10 liters

25 liters

3.5

87.50

SYARIKAT
CHENG SOON
No. 31, Jalan Opera
F U2/F, TTDI Jaya,
Sekangor, 40150
Shah Alam.

Ink remover

2 liters

1 liters

3 liters

2.2

6.60

SYARIKAT
CHENG SOON
No. 31, Jalan Opera
F U2/F, TTDI Jaya,
Sekangor, 40150
Shah Alam.

510.10

Table 3.2: List of Raw Material Required

37

3.4.2. Forecasted acquisitions of stocks

Year

Month

Purchases (RM)

510.10

787

998

1,197

1,545

1,456

1,594

1,525

1,830

10

1,535

11

1,468

12

1,622

Total (RM)

16,819

Total (RM)

17,155.38

Total (RM)

17,670.04

2
3
Table 3.3: Forecasted Acquisitions of Stock
3.5. MACHINE AND EQUIPMENT PLANNING

ITEM

PRICE /
UNIT
(RM)

UNIT
REQUIRED

TOTAL
COST
(RM)

Washing machine

2,050

6,150

SUPPLIER
TAN ELECTRICAL
SERVICE
No. 6, Ground Floor,
Jalan Anggerik Aranda
Seksyen 31, Shah Alam,
40460, Shah Alam.

38

POSITION
Dryer

NO. OF
STAFF
1,800

Worker
(operation)

Worker
(packaging)
Iron

MONTHLY
SALARY
(RM) 3
900

EPF
SOCSO
AMOUNT
(13%)
(2%)TAN ELECTRICAL
(RM)
(RM)5,400 (RM)
SERVICE
No. 6, Ground Floor,

117

18Jalan Anggerik
1.035
Aranda,
Seksyen 31, Shah Alam,
40460, Shah Alam.

900
250

Total

117
3

750

1,800

18 TAN ELECTRICAL
1,035
SERVICE
No. 6, Ground Floor,

234

36Jalan Anggerik
2,070
Aranda
Seksyen 31, Shah Alam,
40460, Shah Alam.

Iron board

65

WELLMAC
MACHINERY

195

No.25 & 27, Jln.

Telok Bt. 2, Sek.36,
40470 Shah Alam.

Working table

80

WELLMAC
MACHINERY

80

No.25 & 27, Jln.

Telok Bt. 2, Sek.36,
40470 Shah Alam.

Scale

50

WELLMAC
MACHINERY

50

No.25 & 27, Jln.

Telok Bt. 2, Sek.36,
40470 Shah Alam.

Air Conditioner

1,000

TAN ELECTRICAL
SERVIC

2,000

No. 6, Ground Floor,

B31/B, Kota Kemuning,
Seksyen 31, Shah Alam,
40460, Shah Alam.

TOTAL

14,625

Table 3.4: List of Machine and Equipment Planning

3.6. MANPOWER PLANNING

Table 3.5: Remuneration of Operation Staff

3.7. OVERHEAD REQUIREMENT
PRICE/UNIT
NO.

ITEM

QUANTITY
39

(RM)

TOTAL
(RM)

1.

Packaging

50kg
(Small = 20kg
Medium =
20kg
Large = 5kg)

Small size =
3/kg
Medium size =

200

5/kg
Large size =
8/kg

2.
3.
4.
5.

Plastic bags
Glove
Hanger
Dry clean

50kg
7 pcs
155 pcs
100 pcs

3/kg
8
3.5
4

150
56
350
400

plastic bags
1,156
TOTAL

Table 3.6: The Overhead Requirement

3.8. LOCATION PLAN

Our shop is located at 57-1, JalanDataranSuria 15/7, Bandar Puncak Alam, Selangor.
It is near to Tesco Hypermarket and McDonalds. The main reasons why we choose
this place are because it is strategic as there is nearby housing area with a really
40

high growing population residents and recreational park. There are a few companies
that run the same business like us. This shows that the area is suitable for our
company to open up this business. With our shop lot is just a stone throw away from
University Teknologi Mara, we stand to gain maximum exposure and publicity. Also,
with the availability of public transport in this area, gives the opportunity for
customers to easily access to our shop.

3.9. BUSINESS AND OPERATION HOURS

Sparkle Laundry operates 6 days per week starting from 7.30am to 7.00pm from
Tuesday to Sunday and 2.30am to 7.30pm on Friday and we do not practice a shift
hour for our worker. Our shop will be closed on Monday but still operates during
festive seasons.
The operation hour for our shop:
DAY

TIME

Tuesday Sunday

7.30am 7.00pm

Friday

2.30 am 7.30 pm

Monday

Close
Table 3.7: Operation Hour

The rest hour for our shop is stated from 12.30 pm to 1 pm and except Friday.
3.10. LICENSE, PERMITS AND REGULATIONS
License = Suruhanjaya Syarikat Malaysia (SSM)
Permits and regulations = Signboards for the laundry shop.

41

3.11. OPERATIONS BUDGET

ITEM

FIXED ASSET
EXPENSES
(RM)

Fixed asset:
Machine and
Equipment

14,625

MONTHLY
EXPENSES
(RM)

Monthly
expenses:
- Operation
personnel:
Salary
EPF
SOCSO
-

OTHER
EXPENSES
(RM)

TOTAL
(RM)

14,625

1,800
234
36

2,580.10

510.10

Raw
Materials

TOTAL
Table 3.8: The Operation Budget

17,205.10

3.12. IMPLEMENTATION SCHEDULE

ACTIVITIES

DEADLINES
42

DURATIONS

Incorporation of business

Sept-Oct 2015

3 months

Application for permits

and license

Sept-Dec 2015

4 months

Searching for business

premise

July-Aug 2015

2 months

Sept Nov 2015

3 months

Recruitment of labors

Dec 2015

1 month

Installation of machines

Dec 2015

1 month

Procurement of machines
and
raw material

Table 3.9: The Implementation Schedule

43

4.1. INTRODUCTION
4.1.1. Vision
To be a market leader and to become a trusted and reliable laundry service provider in Malaysia.

4.1.2. Mission
Sparkle laundry wants to be a helping hands and provide finest quality dry cleaning and
laundry services to customers by express and personalized services with competitive
44

prices. Besides, the mission of the business is to establish value laden relationships with its
clients by providing them with convenient, professional, eco-friendly, efficient, effective and
hygienic oriented dry cleaning and laundry services

4.1.3. Objectives

To establish sustainable business by the end of the first year.

To provide fast service within 24 hours and professional in handling customers.

To provide our customers with a consistent, dependable-when-promised service.

To maintain a high standard of workmanship, which produce a quality services.

4.1.4. Logo and Description

45

Symbol
S, L

Meaning
To present our Companys name as well
as our brands

The shirt with tie

It shows that we are very professional in

handling customers

Black colour

It shows that we are having money or

profiting and doing well in business
while it give the appearance of a
dignified.

4.2. ORGANIZATION CHART

46

Figure

MMJC
LAUNDRY

GENERAL
MANAGER
AMIRATUL
NADHIRAH BT
AMRAN

MARKETING
MANAGER
MARDHIAH BT
MD JUNOS

OPERATIONAL
MANAGER
NOR JULIANA
FITRAH BT
HAZNAN

FINANCIAL
MANAGER
NUURUL
SYAIRAH BT
NOR ZAN

4.1: Chart Organization of Sparkle Laundry

4.3. ADMINISTRATION PERSONNEL

POSTION

NO.OF WORKER

General Manager

Marketing Manager

Operation Manager

Financial Manager

TOTAL

Table 4.1: List of Administration Personnel

47

3.4. SCHEDULE OF TASK AND RESPONSIBILITY

48

POSITION

TASK AND RESPONSIBILITY

Plan, coordinate and manage all business

operations to achieve corporate goals.

Develop strategies to improve overall

quality and productivity

Schedule regular team meetings to discuss
about business updates, issues and

General Manager

recommendations.
Respond to employee concerns in timely

manner.
Provide direction and guidance to

employees in their assigned job duties.

Identify business opportunities with new
and existing customers.

Create marketing and sales strategies.

Guide and direct on product development
processes.
Understand customer needs and current marketing
trends.
Marketing Manager

Develop logistics for commercial viability of

products.
Assist and support marketing and sales team in
product positioning, branding and pricing.

Manage and direct operations team to

achieve business targets.

Provide operational support and guidance

to staff.
Conduct performance review and provide

performance feedback to staff.

Support operational risk and audit process

for the purpose of preventive maintenance.

Maintain accurate and clear documentation

Operation Manager

for operational procedures and activities.

Manage financial administration activities

and monitor all IT service, prepare budgets
and evaluate expanses related to operating

budget.
49
Prepare financial cost reports on monthly
basis, administer various customer
initiatives for financial services and projects

Table4.2: Schedule of Task and Responsibility

4.5. SCHEDULE OF REMUNERATION

MONTHLY
SALARY
(RM)

POSITION
General

EPF
(13%)
(RM)

SOCSO
(2%)
(RM)

AMOUNT
(RM)

1,200.00

156.00

24.00

1,380.00

1,000.00

130.00

20.00

1150.00

1,000.00

130.00

20.00

1150.00

1,000.00

130.00

20.00

1150.00

4,200.00

546.00

84.00

4,380.00

Manager
Marketing
Manager
Operation
Manager
Financial
Manager
Total

Table4.3: Schedule of Remuneration

4.5.1. Compensation and Benefit

Salary

EPF and SOCSO

50

Maternity leave, Paternity Leave

Bonus

Annual leave

Working Days

Public Holiday

4.6. LIST OF OFFICE FURNITURE AND EQUIPMENT

51

QUANTITY

PRICE / UNIT
(RM)

TOTAL COST
(RM)

170.00

170.00

Office Chair

110.00

220.00

File Cabinet

130.00

130.00

Air Conditioner

1,500.00

3,000.00

Computer

1,300.00

1,300.00

Fans

300.00

300.00

Office Telephone

70.00

70.00

Dustbin

15.00

30.00

Cleaning Tools

80.00

80.00

Fire Extinguisher

280.00

280.00

First Aid Kit

89.00

89.00

ITEM

Reception Table

( Broom / Mop / cleaner Kit )

52
TOTAL

5,599.00

Table4.4: List of Furniture and Equipment

4.6.1. Office Layout

4.7. ADMINISTRATION BUDGET

ITEM

Fixed asset
expenses:
-Land and Building
-Office Equipment

FIXED
ASSET
EXPENSES
(RM)

MONTHLY
EXPENSES
(RM)

OTHER
EXPENSES
(RM)

TOTAL
(RM)

205,599

200,000.00
5,599.00

53

Monthly
expenses:
-Salaries, EPF &
SOCSO
- Utilities Bills

4,830.00

6,030.00

1,200.00

Other
expenses:
Business
Registration and
Licenses

2500.00

TOTAL

2,500.00

214,129

Table 4.5: List of Administration Budget

54

5.0

Introduction

A financial plan incorporates all financial data derived from the operating budgets
i.e. the marketing, production (or operations) and administration budgets. Financial
information from the operating budgets is then translated or transformed into a
financial budget.
Based on the financial data, projections are prepared via the following pro forma
statements:

Cash flow
55

Income (or profit and loss) statement

Balance sheet.

5.0.1 The Importance of Financial Plan

A financial plan is crucial to the overall business plan that is developed for a
particular business or project. Its importance can be summarized as follows:

To
To
To
To
To

5.1

determine the size of investment

identify and propose the relevant sources of finance
ensure that the initial capital is sufficient
analyze the viability of the project before actual investment is committed
be used as a guideline for project implementation

FINANCIAL INPUT

1. Projected administrative, marketing and operations expenditure:

ADMINISTRATIVE EXPENDITURE
Fixed Assets
RM
Land & Building

200,000.00

Office Equipment

5,599.00

56

Working Capital
Salaries

4,200.00

EPF&SOCSO

630.00

Other Expenditure
Other Expenditure

2,500.00

Pre-Operations
Deposit (rent, utilities, etc.)

1,200.00

TOTAL

214,129.00

MARKETING EXPENDITURE
Fixed Assets

OPERATIONS EXPENDITURE

RM

Signboard

Fixed Assets

950.00

RM

Machine & Equipment

Working Capital

14,625.00

Working Capital

Salaries

900.00

Raw Material

EPF&SOCSO

135.00

Salaries, EPF&SOCSO

Other Expenditure
Other Expenditure

510.10
2,070.00

Other Expenditure
4,500.00

Pre-Operations

Pre-Operations

TOTAL

6,485

TOTAL

17,205

2. Projected sales and purchases:

Year 1

Month 1
Month 2
Month 3
Month 4
Month 5
Month 6
Month 7
Month 8

SALES PROJECTION
20,000
20,350
20,500.00
20,650.00
20,700.00
21,670.00
21,798.00
21,754.00

PURCHASE PROJECTION
Month 1
510
Month 2
787
Month 3
998.00
Month 4
1,197.00
Month 5
1,545.00
Month 6
1,456.00
Month 7
1,594.00
Month 8
1,525.00

57

Month 9
Month 10
Month 11

21,830.00
21,548.00
21,459.00

Month 9
Month 10
Month 11

1,830.00
1,535.00
1,468.00

Month 12

21,700.00

Month 12

1,622.00

Total Year 1

253,959.00

Total Year 1

16,819.00

Year 2

Total Year 2

259,038.18

Total Year 2

17,155.38

Year 3

Total Year 3

266,809.33

Total Year 3

17,670.04

3. Collection for sales & payment for purchases:

COLLECTIONS FOR SALES
In the month of sale

PAYMENTS FOR PURCHASES

100%

In the month of purchase

100%

1 month after sale

1 month after purchase

2 months after sale

2 months after purchase

Total

100%

Total

100%

4. Economic life of fixed assets &depreciation method:

FIXED ASSETS

Econ. Life (yrs)

Building
Office Equipment
Machine and Equipment
Signboard

5
5
5
5

DEPRECIATION METHOD (1=straight line, 2=declining balance)

5. Increase in working capital (if any):

INCREASE IN WORKING CAPITAL (%)
Year 2
Year 3

2%
3%

6. Business background:
BUSINESS LEGAL ENTITY

NATURE OF BUSINESS

1 = Private Limited Company (Sdn. Bhd.)

1 = Manufacturing

2 = Partnership

2 = Trading

3 = Sole Proprietorship

3 = Service

58

7. Sources of finance:
TERMS OF LOAN (if required)
Interest rate
Loan duration
Interest payment method*

5%
10 years
2

* Method: 1 = flat rate 2 = annual rest

5.2

PROJECT IMPLEMENTATION COST

MMJC LAUNDRY
PROJECT IMPLEMENTATION COST & SOURCES OF FINANCE
Project Implementation Cost
Requirements

Cost

Sources of Finance
Loan

Fixed Assets

Hire-Purchase

Own Contribution
Cash

Land & Building

200,000.00

Office Equipment

5,599.00

Existing F. Assets
200,000.00

5,599.00

Signboard

950.00

950.00

Machine & Equipment

14,625.00

14,625.00

59

Working Capital

month
s

Administrative

4,830.00

4,830.00

Marketing

1,035.00

1,035.00

Operations
Pre-Operations & Other
Expenditure
10
Contingencies
%
TOTAL

5.3

2,580.10

2,580.10

8,200.00

7,819.1
0

174.90

174.90

237,994.00

7,994.0
0

380.90

30,000.00

200,000.00

BUDGETS

ADMINISTRATIVE BUDGET
Particulars
Fixed Assets
Land & Building
Office Equipment

F.Assets

Monthly Exp.

200,000.00
5,599.00

Working Capital
Salaries
EPF&SOCSO

Total
200,000.00
5,599.00

4,200.00
630.00

60

Others

4,200.00
630.00

Pre-Operations & Other Expenditure

Other Expenditure
Deposit (rent, utilities, etc.)
Business Registration &Licences
Insurance & Road Tax for Motor Vehicle
Other Pre-Operations Expenditure
Total

1,200.00

205,599

6,030

2,500.00

1,200.00
2,500.00

2,500

214,129

Others

Total

MARKETING BUDGET
Particulars
Fixed Assets
Signboard

F.Assets

Monthly Exp.

950.00

950.00

Working Capital
Salary
EPF&SOCSO

900.00
135.00

900.00
135.00

Pre-Operations & Other Expenditure

Other Expenditure
Deposit (rent, utilities, etc.)
Business Registration &Licences
Insurance & Road Tax for Motor Vehicle
Other Pre-Operations Expenditure
Total

950.00

1,035.00

4,500.00

4,500.00

4,500.00

6,485.00

OPERATIONS BUDGET
Particulars
Fixed Assets
Machine &Equipments

F.Assets

Monthly Exp.

14625.00

Working Capital
Raw Materials
EPF &SOCSO

61

Total
14625.00

510.10
270.00

Pre-Operations & Other Expenditure

Other Expenditure

Others

510.10
270.00

Deposit (rent, utilities, etc.)

Business Registration &Licences
Insurance & Road Tax for Motor Vehicle
Other Pre-Operations Expenditure
Total

14625.00

5.4

780.10

0.00

15405.10

DEPRECIATION SCHEDULES
SPARKLE LAUNDRY
DEPRECIATION &LOAN REPAYMENT SCHEDULES

Fixed Asset
Cost (RM)
Method
Economic Life
(yrs)
Yea
r

Annual
Depreciation

Signboard

Straight Line

Fixed Asset
Cost (RM)
Method

Economic Life (yrs)

Office Equipment
5,599

Accumulated
Depreciation

Book Value

Yea
r

950
Straight Line

Annual
Depreciation

Accumulated
Depreciation

Book Value

5,599.00

950

1,119.80

1,119.80

4,479.20

190

190

760

62

1,119.80

2,239.60

3,359.40

190

380

570

1,119.80

3,359.40

2,239.60

190

570

380

1,119.80

4,479.20

1,119.80

190

760

190

1,119.80

5,599.00

190

950

Fixed Asset
Cost (RM)

Fixed Asset
Cost (RM)

Machine & Equipment

Method

14,625
Straight
Line

Economic Life (yrs)

Annual

Accumulate
d

Year

Depreciation

Depreciation

Book Value

14,625

2,925

2,925

2,925

3
4
5

Building

Method

200,000
Straight
Line

Economic Life (yrs)

Annual

Accumulated

Year

Depreciation

Depreciation

Book Value

200,000

11,700

40,000

40,000

160,000

5,850

8,775

40,000

80,000

120,000

2,925

8,775

5,850

40,000

120,000

80,000

2,925

11,700

2,925

40,000

160,000

40,000

2,925

14,625

40,000

200,000

LOAN REPAYMENT SCHEDULE

Amount
Interest Rate
Duration (yrs)

10,000
10%
5
Annual Rest

Method
Year

Principal

Interest

Total Payment

Principal Balance

0
1
2
3
4
5

1,000.00
800.00
600.00
400.00
200.00

2,000.00
2,000.00
2,000.00
2,000.00
2,000.00

10,000.00
8,000.00
6,000.00
4,000.00
2,000.00
-

3,000.00
2,800.00
2,600.00
2,400.00
2,200.00

63

5.5

PRO FORMA CASH FLOW STATEMENT

64

5.6

PRO-FORMA INCOME STATEMENT

65

66

5.7

PRO-FORMA BALANCE SHEET

SPARKLE LAUNDRY
PRO-FORMA BALANCE SHEET
Year 1

Year 2

Year 3

Building

200,000

Machine & Equipment

14625.00

Office Equipment

5,599.00

950.00

30,000

Deposit

14,400.00

14,688.00

15,128.64

TOTAL ASSETS

265,574.00

14,688.00

15,128.64

30,000.00
254,763.20

332,012.00

370,716.73

Term Loan

36,000.00

33,600.00

31,200.00

TOTAL EQUITY &

LIABILITIES

320,763.20

365,612.00

401,916.73

FIXED ASSETS

Signboard
CURRENT ASSETS
Cash
OTHERS ASSETS

EQUITY
Capital
Accumulated Profit
CURRENT LIABILITIES
LONG-TERM LIABILITIES

67

5.8

FINANCIAL RATIO ANALYSIS

SPARKLE LAUNDRY
FINANCIAL RATIO ANALYSIS
Year 1
PROFITABILITY
Gross Profit Margin
Net Profit Margin
Return on Assets
Return on Equity
SOLVENCY
Debt to Equity
Debt to Assets
Time Interest Earned

6.CONCLUSION
68

Year 2

Year 3

1.07%
1.00%
0.96%
0.79%

1.07%
0.30%
5.26%
0.21%

1.07%
0.15%
2.56%
0.10%

0.11%
0.14%

0.09%
2.29%

0.08%
2.06%

As the conclusion, we will establish our company at January 2016 and

operates as well As the conclusion, we will establish our company at January 2016
and operates as well as the plan, with the contribution of 25% which is RM7, 500
from each members and the loan from the Bank Islam. We will operates with four of
us,

led

by

the

Administration

Manager,

Nur

ShazanabtSharani

EkaNurfatehabtMohd Rose Dzidan as Operation Manager, Siti HanisbtRosli as the

Marketing Manager and Financial Manager, Siti Zulaikhabt Md Zaki .
As our target vision to be a market leader and to become a trusted and
reliable laundry service provider in Malaysia, we also want to give our best service
for all people who need our service. In developing this Sparkle Laundry with the
mission ofwanting to be a helping hand and provide finest quality dry cleaning and laundry
services to customers by express and personalized services within five years, we are able
to improve the quality of services and further develop the fisheries sector. On the
other hand, we will also achieve our objectives to establish sustainable business by
the end of the first year, to provide fast service within 24 hours and professional in
handling customers, also to provide our customers with a consistent, dependablewhen-promised service and to maintain a high standard of workmanship, which
produce a quality services.
Our laundry services are provided to the customers who are busy and not
have time to wash their clothes. To achieve our target market, we are forecasting
the sales on total of RM 253,959 in the first year of the business. As the profit
margin we are expecting the increase of 3% for the next two years. There are many
companies that are selling the similar products such us like Aquanano Laundry ,
Everyday Laundry , Mama Laundry and the others. So as we enter the market, we
are only targeting the 5% on the market share.
For the main purpose of the Business Plan, is to apply loan for RM10, 000
from Bank Islam . So that we can use this loan as our capital to set up our company
such as buy the fixed asset, buy the washing machines and dryers and other thing.
Furthermore, it is to analyze and evaluate the viability of proposed venture and also
as guideline for managing business. For other purpose is to allow the entrepreneur
to view and evaluate the proposed business venture in an objective, critical and
practical. In addition, this Business Plan is crucial to convince relevant parties of the
69

investment potential of the project. Lastly, the purpose on doing the business plan
is to allocate business resources effectively.
All in all, we hope that our company, Sparkle Laundry will achieve our vision,
mission and also the objective on establishing the company and will be the one of
well-known company in Puncak Alam and also in Malaysia one day.

70

APPENDICES

MENTOR
1. PUAN MUSFIRAH
57-1,JALAN ALAM SURIA 15/7,42300 BANDAR PUNCAK ALAM,
SELANGOR DARUL EHSAN
2. MR MOHD FAIZOL RIZAL BIN MOHD RASID
LECTURER ENT300
UITM PUNCAK ALAM

COMFIRMATION LETTER

71

SIGNBOARD SPARKLE LAUNDRY

WASHING MACHINES

72

PLACE TO DRY THE CLOTHES & COMFORTER

IRONING SECTION

73

PLACE TO KEEP & HANG THE CLOTHES

74