ITM105 - Tools For SAP HANA Operations: Public

ITM105 Tools for SAP HANA Operations
Public
Speakers
Las Vegas, Sept 19 - 23
Bangalore, Oct 5 - 7
Barcelona, Nov 8 - 10
Jos Ramos
Shreyas Desai
Stephanie Lewellen
Stephanie Lewellen
Biddappa C K
Addi Brosig
2016 SAP SE or an SAP affiliate company. All rights reserved.
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Disclaimer
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This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms
directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice.
The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality.
This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied
warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational
purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this
presentation, except if such damages were caused by SAPs intentional or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially
from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only
as of their dates, and they should not be relied upon in making purchasing decisions.
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Agenda
SAP HANA native tools for database administration
SAP DB Control Center
SAP HANA cockpit
Additional tools for SAP HANA operations

SAP Solution Manager
SAP Landscape Management
SAP IT Operations Analytics (ITOA)
Demo
Future Outlook of SAP HANA tooling
Summary
Q&A
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Today
Tools for managing SAP HANA systems and landscapes

Which tool to use, for what..
Native Tools for SAP HANA Database Administration
SAP HANA Cockpit
SAP HANA Studio
Use it for: Core administration and detailed

monitoring of a single SAP HANA database
Use it for: Administration and monitoring of

the entire SAP HANA database landscape
Use it for: SAP HANA administration tasks and

development including modeled views
Web-based SAP Fiori launchpad

Runs on SAP HANA XS Classic

Eclipse-based IDE
No longer in feature development
SAP IT Operations Analytics
Use it for: End-to-end root cause analysis

and unified alert inbox for entire landscape
and for business process reporting
Use it for: Automating advance SAP HANA

operations and avoiding business downtime
during maintenance activities
Use it for: Obtaining a holistic view of the

entire data center in real-time with additional
insights to predict critical events
Central alerting and monitoring

infrastructure
Runs on SAP NetWeaver AS for ABAP
Central landscape management solution

Runs on SAP NetWeaver AS for Java
Collect and analyze log and master data

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SAP DB Control Center and SAP HANA Cockpit

Overview
Web-based tool to perform database administration and aggregate monitoring of SAP database products
SAP HANA Cockpit

Web-based tool for core administration and monitoring of a single SAP HANA database
HANA
cockpit 1
HANA
cockpit 2
IQ
Cockpit 1
IQ
Cockpit 2
ASE
Cockpit 1
ASE
Cockpit 2
HANA 1
HANA 2
IQ 1
IQ 2
ASE 1
ASE 2
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Overview
Enterprise management for SAP databases
Centralized enterprise alert visibility with drill-down
to a system-specific SAP HANA cockpit
Aggregation and storage of system health
indicators
Derive, capture and compare system configurations
Supported monitored databases include SAP
HANA, SAP ASE, SAP IQ and SAP SQL Anywhere
Built following the SAP Fiori design principles
Focus on usability
Enables monitoring on mobile devices
URL of SAP DB control center
http://<host>:<port>/sap/hana/dbcc
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Alert Monitor
Use the Alert Monitor to:
Provides centralized visibility of underlying
system alert conditions
Systems organized based on weighted
value of high/medium/low priority alerts
User can drill into Cockpit alert console via
alert detail
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Enterprise Health Monitor
Use the Enterprise Health Monitor to:
See number of running systems in your
enterprise
Check aggregated health indicators for
availability, capacity, and performance
Check the number of high and medium
priority alerts, with the ability to quickly
switch to the Alert Monitor for more details
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Configuration Manager
Use the Configuration Manager to:

Compare current configurations (i.e.
parameters inside INI files) between
monitored systems
Compare current system configuration
with a previously defined configuration
snapshot
Compare two previously defined
system configuration snapshots
Keep configuration versions and detect
variances between systems
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SAP HANA Cockpit

Overview
Persona-oriented design principle based on
SAP Fiori
SAP Fiori Launchpad offers high-level dashboard and
access to wide range of applications
Applications designed to offer solutions for
typical DBA tasks
Focus on usability
Enables monitoring on mobile devices
Web-application installed as SAP HANA

auto-content
Integration with other tools via URL redirect
Ready for cloud deployments
URL of SAP HANA cockpit

http://<host>:<port>/sap/hana/admin/cockpit
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SAP HANA Cockpit

Multitenant Database Container Support
DMM261 (HO2)
SAP HANA Multitenant Database

Containers
Administration for System and tenants DBs

System administrators
Manage databases:
Create/delete/start/stop tenant databases
Monitor overall availability, resource usage and
performance of tenant databases
System alerts:
Number of alerts raised in tenant databases
Identify conditions with potentially system-wide impact
Alerts exposing data in tenant databases
not visible in SYSTEMDB
Tenant databases
Same as the SAP HANA cockpit for
SAP HANA configured as single-database system
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SAP HANA Cockpit

System Administration and Monitoring
Service Management
Overall status of database running/running with issues/stopped
Number of hosts
Details of all services, including startup date/time,
port numbers and memory/CPU consumption
Start/stop/kill/remove services
Visualize and explore memory allocation history of the components
of each service
Service Restarts
Number of services restarted, either automatically or manually
See alert details behind why service was restarted
Number of Dumps
Number of trace files in the system
Access to trace file catalog to investigate individual trace files
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SAP HANA Cockpit

System Administration and Monitoring
System Replication
Displays system replication status, including
replication and operation mode
Monitor the status of replication between
the primary system and the secondary system(s)
View details of log files
Present alerts from secondary system(s)
Manage offline secondary system(s)
Backup
Displays status of current data backup (successful,
running, cancelled, error)
Open backup catalog, showing size of entire
catalog and information on the last data
backups (status, start time, backup type,
duration, size, destination type and comment)
Create backups and view schedules
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SAP HANA Cockpit

Alert Management
Alert Monitoring
Visibility into alert conditions of individual SAP HANA
databases
Obtain detailed alert information (description, category, run
interval, recommendation)
Examine historical occurrence of all alerts (up to 30 days)
Alert Configuration
Change the threshold values that trigger alerts of different
priorities
Enable/disable run interval (i.e. turn alert on/off)
Set up e-mail notifications so that specific personnel is
informed when alerts are issued
Run checks on an ad-hoc basis, regardless of their
configured schedule or status
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SAP HANA Cockpit

Performance Analysis and Monitoring
Memory, CPU, and Disk Usage
Indicates total amount of memory, CPU and disk used
by the SAP HANA database
Values displayed for both single-host and multi-host
systems
Drills down to Performance Monitor, showing historical
performance data across a range of key performance
indicators
Can also customize displayed information:
Add other KPIs
Add other hosts and index servers
Increase/decrease date range of collected data
Zoom in to a specific time
Analysis of performance over time can help you
pinpoint bottlenecks, identify patterns and forecast
requirements
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SAP HANA Cockpit

User Tables
Shows comparative memory utilization by host and
number of high/medium priority alerts
Visualize tables by size
Explore usage history of tables
Move tables to extended storage (SAP HANA dynamic
tiering) particularly useful for infrequently accessed large
in-memory tables
Threads
Monitor longest-running threads and quickly analyze any
blocking situation
View information about the 1,000 longest-running threads
currently active in the database
Ability to cancel threads
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SAP HANA Cockpit

Workload in the Context of SAP HANA
Workload is a set of requests with common characteristics:
Source of request (user, application)

Query types (ad-hoc, batch, analytical, transactional)
Business importance (high, low, best effort)
System Level Objectives (SLOs), e.g. response time, throughput
ETL
SQL
Analytics
SQL
Transactions
SQL
Workload has certain resource demands to the system:
CPU
Memory
Disk I/O
Network bandwidth
DRAM
DRAM
DRAM
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SAP HANA Cockpit

Workload Management Configuration
DMM208 (L1)
Workload Management for SAP

HANA
Optimize resource state and maximize

overall system performance
Open the Workload Classes application via the
Manage Workload Classes tile
See a list of all defined workload classes
Create workload classes and mappings via the
menu button Create
Maintain defined workload classes via Edit
Workload Class on the detailed screen
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SAP HANA Cockpit

Monitor Statements
Analyze the most critical statements currently running in the database

Identify the application, the application user and the database user running the statement
Monitor the amount of memory used by a single statement execution and see its corresponding Workload Classes
View resource limitations at the statement level
Assist in identifying the root cause of poor performance, CPU bottlenecks, or out-of-memory situations
Ability to cancel a session (useful during blocking situation)
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SAP HANA Cockpit

SAP HANA Workload Capture and Replay
DMM107 (L1)
Capturing and Replaying Workload in

SAP HANA
Simulate and analyze workloads for tuning and testing

Capture, preprocess and replay all workload types from a
productive SAP HANA system.
Capture Workload indicates the number of captured workloads
and current status
Replay Workload indicates the number of replayed
workloads, workloads ready for replay, as well as
workloads in preprocessing
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SAP HANA Cockpit

SAP HANA Workload Analyzer
Analyze database performance using
thread samples
Solution to provide further insight into
system workload and includes flexible, chartbased analysis options
Drill-down to evaluate possible root cause of
performance issues either by analyzing realtime or historical data
Allow administrators to view the current state
and health of a system at a glance
Supports multi-dimensional performance
analysis to evaluate existing dominant
bottlenecks
Dimension (Context)
(Application, Thread,
Session, Statement,
Transaction, Pop, etc.)
Thread samples on
workload in HANA
Performance Measure
(Elapsed time, CPU, Memory, # of
executions, Network, Wait time, etc.)
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SAP HANA Cockpit

Security Administration
Manage Users and Roles
Security Dashboard
Add/delete/edit/search users
Edit/search roles
Information about network security settings and the crypto configuration

Audit policy management
Password policy management
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SAP HANA Cockpit

Platform Lifecycle Management
SAP HANA Platform Lifecycle Management (PLCM)
Installation and update of an SAP HANA server, mandatory components, and
additional components, as well as the post-installation configuration
PLCM Administration
Host management
System landscape directory registration communication
Inter-service communication configuration
System re-configuration
PLCM Installation and Update

System installation and update
Component installation and update
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SAP HANA Cockpit

SAP HANA Options
Only available in SAP HANA cockpit if the option is installed
SAP HANA dynamic tiering (DT)
Configure extended storage, monitor connections and memory used
by DT
SAP HANA smart data streaming (SDS)

Monitor, manage, and configure SDS server nodes, clusters, stream
adapters and projects
SAP HANA accelerator for SAP ASE

Perform operational tasks related to the administration, monitoring,
and maintenance an SAP ASE server
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SAP HANA Cockpit

SAP HANA Cockpit for Offline Administration
Offline administration and diagnosis
The SAP HANA cockpit for offline
administration is a version of the SAP HANA
cockpit that communicates with SAP HANA
using SAP Host Agent.
SAP HANA cockpit

(for Offline Administration)
SAP HANA cockpit
Database offline/
un-responsive
Database online
SAP Host
Agent
ODATA/
SQL
Perform administration tasks

Start, stop, or restart the system
Troubleshoot a system experiencing
performance problems
Access as operating system user <sid>adm.
HANA
URL of SAP HANA cockpit for offline

administration:
https://<host>:1129/lmsl/hdbcockpit/<SID>/index.html
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Administration and Monitoring

Product road map overview - key themes and capabilities
Today
Planned Innovations
Future Direction
System Performance
Enterprise Monitoring
Enterprise Monitoring
Extended statement monitor
Configuration management
Backup monitoring
Improved performance monitor with load view
User interface scalability improvements
Enterprise SQL execution
Workload management configuration
Maintenance updates
Historical data analysis
Administration
SAP DB Control Center migration
Shared groups
Host and port information available for alerts in the SAP

HANA Statistics Server
Configuration and Monitoring
Configuration and Monitoring
Resource administration
Topology
Alerting of secondary system in the SAP HANA Statistics

Server
Database performance analysis
Detailed resource monitoring
Offline administration
Supportability features
Security
Security
User, license and roles management
Supportability features
Auditing and security dashboard
HANA Runtime Tools
HANA Runtime Tools
SQLScript debugger
Integration into SAP HANA cockpit
Merge and search tracing files
Catalog Browser
Import/export with SAP Mobile Docs
Tracing and diagnosis
Browse and create remote functions/procedures
SLD for secondary system
SQL Console
Import/export schema objects
Browse and create remote sources
This is the current state of planning and may be changed by SAP at any time.
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Introduction
IT Service Management
IT Portfolio and Project Management
Incident
Business
Requirement
Problem
Portfolio
Enhancement
Service
Request
Minor Release
Urgent Change
Request for
Change
Single
SAP
Source
Solution
of
Truth
Manager
Project
Major Release
Design Mgmt
Business Process Monitoring

and Analytics
Build Mgmt
Build
Execution
Test Mgmt
Test
Execution
Release &
Deployment
Mgmt
Deployment
execution
Change
Monitoring of Systems, Technical
Scenarios and End User Experience
Run SAP like a Factory

Build SAP like a Factory

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Use Solution Manager for
Monitoring the entire stack (HANA DB and application layer)
SAP EarlyWatch Alert reporting
Monitoring of SAP HANA via SAP Solution Manager
Root Cause Analysis of SAP HANA with SAP Solution Manager
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Considering SAP HANA with the application layer
Client
Client
SAP Business Objects

Business Intelligence
Application
Data Models
XS
SAP HANA
Application logic managed by SAP

HANA
SAP Solution Manager receives data
from HANA (and SAP Business
Objects)
Side-By-Side Scenario
Client
Client
SAP NetWeaver
Application Server
SAP NetWeaver
Application Server
MDX
HTTP(S)
Client
Integration Scenario
SQL
Native HANA Usage
SAP HANA

NetWeaver AS
SAP Solution Manager receives
data from SAP NetWeaver AS and
HANA
Existing
DB
SAP HANA

NetWeaver AS
SAP Solution Manager receives data
from SAP NetWeaver AS and HANA
Replication with existing DB
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HANA and SAP Solution Manager data exchange flow
SAP HANA Host
Root Cause
Analysis
Technical
Monitoring
File System
Browser
System
Monitoring
<< pull >>
Diagnostics
Agent
CPU
Memory
SAP Host Control
File
system
Logs
Availability
LMDB
SAP HANA Database
SLD
sldreg
Database Structure
Information
push
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SAP EarlyWatch Alert - Overview
SAP
Solution
Manager
Monitored
System
SAP Support
If red rating
Send EWA Data

Collect Data
Process EWA Data

Implement
Check EWA Report
automated forward to
SAP*
Check red rated EWA

Report
Contact Customer and

create Service Plan
recommendations
Implement
Deliver Services
Contact Customer
recommendations
(for example Early

Watch)
Customer
SAP
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Example: SAP EarlyWatch Alert reporting (I)
Within SAP Solution
Manager, you can
access the SAP
EarlyWatch Alerts.
Icons next to the EWA
documents indicate the
overall report status or
outcome.
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Example: SAP EarlyWatch Alert reporting (II)
SAP HANA Technology Chapter
in the SAP EarlyWatch Alert
report
The EWA report starts with an
rating table giving an overview on
all topics checked. A complete
sample report is available in the
documents section.
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Example: SAP EarlyWatch Alert reporting (III)
Use the SAP EarlyWatch
Alert report to check KPIs.
The EWA report provides the
CPU consumption for each
database host over the
analyzed week.
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Example: SAP EarlyWatch Alert reporting (IV)
Move to the SAP
HANA cockpit.
Determine which
service is consuming
the most resources.
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System Monitoring
Database metrics in SAP Solution Manager reflect all alerts from SAP HANA / DBA Cockpit
View on complete stack
Configuration Alerts
(by DBA Cockpit)
Availability Alerts
(by SAP Host Agent)
Special SAP HANA
Alerts (Exceptions)
(by DBA Cockpit)
SAP HANA
Performance Alerts
- Memory Usage
- CPU Usage
(by DBA Cockpit)
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Monitoring modern BI scenario and objects
BO Web Application
Server Systems
SAP BI Platform Systems

(BusinessObjects Enterprise)
SAP Business Warehouse SAP HANA DatabasesSAP ERP Systems

(SAP HANA)
Systems
running SLT
(SAP BW)
Queries / Templates
BO Jobs
BOE Web
Application
Reports
SBOP Data
Services Systems
SBOP DS
Info
provider
Real Time
push - SLT
Process
Chains
End user
Backend Systems
/ Data Sources
e.g. SAP ERP
Monitored BI objects (process chains, queries and templates in SAP BW system; jobs in BO system)
Monitored systems in BI scenario grouped by BI component type.
BI monitoring scenario
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End-to-End (E2E) Root Cause Analysis for SAP HANA
E2E Change Analysis
E2E Workload Analysis
E2E Exception Analysis
System, Host & Database

Analysis
E2E Trace Analysis
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Example: E2E Trace Analysis (I)
Create a trace
summary in
Solution
Manager.
If the SAP HANA
system has long
running
processes, you
can dive deeper
and identify the
query that is
causing the issue.
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Example: E2E Trace Analysis (I)
Move to the SAP
HANA cockpit.
Cancel the session of
the long-running query.
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Example: E2E Change Analysis (I)
Open the Change
Analysis tab in
Solution Manager.
You can see the number
of parameter changes to
the SAP HANA database
over time.
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Example: E2E Change Analysis (II)
Dive deeper to view
information of
individual
parameters.
Verify that the parameter
setting is correction. View
the change history.
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Example: E2E Change Analysis (III)
Move to the SAP HANA native
tooling.
Correct the parameter setting, if
necessary.
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Roadmap SAP Solution Manager

SAP HANA related
Today
Planned Innovations
SAP HANA Core

System Monitoring
DBA Cockpit
E2E Change Analysis
E2E Trace Analysis
Business Intelligence Monitoring
SAP EarlyWatch Alert
System Monitoring
SAP HANA Options
SAP HANA System Replication
Scenarios
SAP Solution Manager Release 7.2
SAP Solution Manager runs on
SAP HANA
Future Direction
Root Cause Analysis for SAP HANA

Options
E2E Change Analysis
E2E Trace Analysis
EarlyWatch Alert
SAP Solution Manager runs on the
SAP HANA Cloud Platform
SAP Solution Manager 7.1

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(SAP LaMa)
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Name change
Why ??
[Old name]: SAP Landscape Virtualization Management (SAP LVM)
// Our customers thought SAP LVM:
# is just another Virtualization Manager, e.g. vCenter (nope!)
# can only manage a virtualized SAP landscape (nope!)
It is an SAP Landscape Management solution that can manage all types of environments
(physical, virtualized, private cloud or hybrid)
[New name]: SAP Landscape Management (SAP LaMa)
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SAP Landscape Management (SAP LaMa)

Making SAP landscape management easier
SAP Landscape Management is an
automation and orchestration solution
to simplify automate centralize the
management of your SAP landscapes
DEV
QAS
PRD
Simplify landscape management and

standardize SAP operations
SAP Applications
Operating System and Database

RHEL | Windows | AIX | HANA | DB2
IT Infrastructure
Virtualization | Storage | Network | Server
On-Premise | Cloud | Hybrid
3rd Party Tools
non-SAP Apps
S/4HANA | CRM | ERP | BW | SCM
Automate repetitive, time-consuming

tasks and orchestrate to your needs
Centralize landscape operations and
gain landscape-wide visibility
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Addressing your landscape management needs
ITM115 (L1)
Simplify and Automate SAP HANA
Landscape Management and Operations
Centralize Landscape Management
Manage SAP HANA Landscapes
Centralized landscape operations with built-in support

for system dependencies and landscape-wide visibility
Management, provisioning and orchestration of SAP

system and landscapes powered by SAP HANA
Capabilities: Dashboards, landscape visualization,

mass-operations, scheduling engine, RKS**
Capabilities: (Automated) system copy/refresh,

takeover/failback, nZDM* maintenance for SAP HANA
Automate SAP System Provisioning
Extensibility and Orchestration
End-to-end automation for SAP system provisioning

tasks including post copy/refresh automation (PCA)
Tailor to your specific needs, integrate your own

procedures and orchestrate your own processes
Capabilities: (Automated) system clone, copy, refresh,

app. server installation, standalone PCA
Capabilities: (Custom) operations, hooks, instances,

and automation studio for creating custom processes
* Near Zero Downtime (nZDM)
** Rolling Kernel Switch (RKS)
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Managing SAP HANA
ITM206 (L2)
SAP HANA Platform HA/DR: Avoid

Planned and Unplanned Downtimes
Create
dashboards,
and reports.
Visualize
landscapes
Clone, copy,
SAP HANA
systems
Perform
single/mass
operations with
dependency
support
SAP BW to
SAP HANA
migration
support
Rename, and
refresh SAP
HANA systems
Landscape Management
for SAP HANA
Set up* SAP
HANA system
replication.
Trigger
takeover and
failback*
Monitor singlehost and scaleout systems

Automation for
post-copy
processing
tasks for SAP
HANA based
applications
*Available with SAP LaMa 3.0

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Dashboards
Dashboard
An array of pods, which
display system information as
a stacked bar chart or pie
chart. You can configure pods
to display information, like:
System and instances

System hosts (virtual and
physical)
Planned tasks and ongoing
activities
Diagnostic messages
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Reports
Reporting
Based on SAP Crystal Reports to
provide reports that you can run on
demand. Includes reports for:
System provisioning and refresh
Pool summary/detail
SAP system load
Virtual machine list
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Landscape visualization
Landscape visualization
Using defined intersystem
dependencies, you can view
the relationship between
system in graphical form.
Includes views for:
Pools
Virtualization managers
Networks
Storage managers
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Monitor single-host and scale-out systems
Operation monitoring
Display the log of all tasks involved in
cloning, copying, refreshing, or
renaming your system.
Performance monitoring
Display metrics for specific entities
(such as SAP systems, specific
instances, or virtual machines) for a
specific time period.
Display aggregate data:
Over time Configure

housekeeping for data depending
on minute, hour, and day periods.
Over multiple entities

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Example: Performance monitoring (I)
If you are using SAP
LaMa, you can view
aggregate instance and
host health information
in the dashboard.
If there is a detected error
on one of the instances or
hosts. You can go to the
monitoring tab, and review
the activites, log,
performance tabs.
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Example: Performance monitoring (II)
Move to the SAP
HANA cockpit.
Check which service is
down and view the
associated trace file.
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Example: Performance monitoring (III)
Move to the SAP
HANA cockpit.
If the attempt to go
open the SAP HANA
cockpit doesnt work,
you can view system
status with the offline
cockpit.
Error
The application cant be opened. Try again later.
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Example: Performance monitoring (IV)
Move to the SAP HANA
cockpit for offline
administration.
The xsengine service is
having a problem, which is
the reason cockpit is down.
Access the trace files from
the Diagnosis Files
application.
View or download them.
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Perform single or mass operations with dependency support
Mass operations with
dependency support
Perform operations such as
prepare, start, stop,
unprepare, or relocate on
single or multiple instances.
Take care of inter-instance
or system dependencies and
shutting down or starting up
instances and systems in
the right sequence.
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Access SAP HANA DCC/Cockpit from SAP LaMa
Access SAP HANA DCC/Cockpit from
SAP LaMa using Custom tabs
Centralize your SAP HANA
administration and monitoring by
accessing SAP HANA DB Control
Center and Cockpit via SAP LaMa
Custom tabs helps your launch
external web applications from SAP
LaMa and enables you to centralize
your SAP landscape management and
operations
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Setup*, takeover, failback* for SAP HANA system replication
Trigger a takeover for
SAP HANA
landscapes with
system replication.
With SAP LaMa 3.0, it
is also possible to set
up SAP HANA system
replication, or trigger
failback.
*Available with SAP LaMa 3.0

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Release plan
2014
2015
2.0
2016
ITM114 (L1)
Watch SAP Landscape Management

3.0 Live in Action
2017
GA
Planned end of
maintenance
Dec-2015
2.1
Ramp-up
Continuous improvements delivered in 2015
3.0
GA
Ramp-up
GA
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SAP Landscape Virtualization Management

Product road map overview key themes and capabilities
Today
Future Direction
Planned Innovations
Automate and Orchestrate Advance Operations

End-to-end automation for system clone, copy, rename
and refresh procedures including SAP HANA and SAP
S/4HANA (on-premise) systems
Post-copy automation (PCA) for ABAP and Java based
systems (standalone and integrated) including SAP
HANA
Synchronized clone
Template based execution
Simplify and Centralize Landscape Management
Centralized management and operations for SAP
systems with built-in support for dependencies
Enhanced dashboards and landscape visualization
Single and Mass operations on systems and hosts
Task scheduler and template management
Automation for SAP HANA takeover procedure
Automated rolling kernel switch procedure
Extensibility
Enhanced EC2 adapter for AWS
OpenStack adapter
Custom provisioning, operations, hooks, tabs
(Release 2.1)

Provisioning for SAP HANA multitenant database
containers (MDC) setups
Scheduling for SAP system provisioning activities
Automated setup for SAP HANA replicated systems
Automated system refresh using backup/restore
Management of SAP HANA MDC setups
Template based execution for operations
Enhanced user experience for operations
New user experience based on SAP UI5
New scheduling engine
Automation for SAP HANA Failback procedure
Near zero downtime for SAP HANA maintenance
Visualize disaster recovery setups for SAP HANA
Integration with SAP HANA Cockpit and DCC
Automatic sync for SAP Landscape Virtualization
Management
Extensibility
Automation studio
New integrations with partner technologies

Using replicated SAP HANA as source for system
provisioning activities
Integration with SAP TDMS
Extended support for SAP HANA native usage
Flexible provisioning templates
SAP landscape refresh
Extended integration with SAP HANA Cockpit
Automated software maintenance for SAP HANA such
as applying software updates
Support for SAP HANA dynamic tiering setups
Enhancements in scheduling views
New landscape reporting engine
Mobile apps for basic management tasks
Extensibility
User defined relations in automation studio
Integration with new partner technologies
Integration with third-party management tools
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(SAP ITOA)
Public

Product description
ITM102 (L1)
SAP IT Operations Analytics: Gain

Holistic Control of Your Data Centers
SAP IT Operations Analytics (ITOA) allows you to obtain and maintain a holistic, real-time overview of complex datacenter
landscapes. It supports in collecting, processing and analyzing massive volumes of log data in order to find root causes of
datacenter issues and resolve them swiftly, or to predict issues and prevent them from happening in the first place.
Data acquisition and big data handling
Acquire relevant data from various sources and of different types

Process structured as well as unstructured data
Correlate events from various sources, and combine with master data
Built on top of the SAP HANA big data platform
Dashboards
Build easy-to-consume dashboards of the most relevant metrics and KPIs
No UI development required
Predictive capabilities
Predict trends in event and log data using predictive libraries
Visualize predictive trends in dashboards
Root-Cause-Analysis
Support dependency visualization in order to support root-cause-analysis
across technology stacks
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SAP IT Operations Analytics 2.0 SP01

Data Acquisition
SAP IT Operations Analytics 2.0 allows log data to be read from any sources that support the Syslog-ng format, which can be
logically grouped in so-called buckets.
Clients supporting Syslog-ng
Application logs
Server logs
Network syslogs
Nagios data
Grouping of data sources in buckets

Flexible grouping of data sources in buckets according to data source
groups, organizational units, or authorization levels
Union bucket in order to join information from more than one bucket
Support for multiple adapters

Multiple adapters streaming data into one bucket
Supporting scenarios like: regional distribution, multiple security zones,
and high-load/high-availability via load balancers
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Analytics
SAP IT Operations Analytics 2.0 allows you to peruse all log entries, merge them with master data, apply filters, and add the
result tables or chart views to a dashboard for later reuse.
Bucket Detail View
Select log data from a bucket based on a time range (preset time range, or manually
adjusted time range)
Free text search within shown log data
Browse through attribute domains and apply inclusive and exclusive filters in order to
narrow down the result set of log data
Save filters for later reuse
Add attributes from multiple domains to result set data via drag & drop
Create charts on top of filtered data, selecting from a rich set of different chart types
Attribute Editor
Provide rules and regular expressions in order to parse and extract valuable information
from cryptic and chatty raw log messages
Prediction
Forecast prediction and outlier detection based on forecast smoothing
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Interaction
SAP IT Operations Analytics 2.0 allows IT operations users to analyze their IT operations, gain insights themselves via e.g.
dashboards, share them, and train the system to be notified about alerts detected by the system.
Dashboards
Create multiple dashboards tailored to specific needs and
target audiences
Add table views as well as chart views to dashboards
Share dashboard with specific users and/or groups
Export
Export results from analyses into CSV or PNG formats for
offline sharing
Alerts and Notifications

Define alert definitions with conditions on information from
multiple sources and outlier detection mechanism
Define email notifications
Parameterize alert title and description as well as email
notification
Work on list of active alerts within the Alert Management
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Product road map overview - key themes and capabilities

Today
Future Direction
Planned Innovations
Data Acquisition
Clients supporting Syslog
Buckets and Union Buckets (incl. authorizations)
Support for multiple adapters
Analytics
Search, Attribute Browser, Attribute Editor, chart
and table views on custom dashboards
Prediction: time series forecast and outlier
detection
Analytics Builder for complex queries and
interactive visualizations
Insight-to-Action
Creating and sharing dashboards
Alerts and notifications based on rules and
predictive results
Integration
SAP BusinessObjects Lumira and SAP
BusinessObjects Predictive Analytics
Data Acquisition
Content for SAP IT Operations Analytics
Integration of Logstash as open-source log

mediation in order to support more clients
Master data plug-in
SAP HANA smart data access & SAP HANA smart
data integration
SAP Host Agent
Analytics
Root-cause-analysis
Additional predictive algorithms in Analytics Builder
Insight-to-Action
SAP HANA Vora
Integration
Out-of-the-box content for standard use cases

Open ecosystem around plug-ins and extensions
SDK for data acquisition plug-ins
SDK for application extensions
Analytics
Reports (scheduled, different output formats etc.)
Machine Learning for automated pattern,
dependency, threshold and response detection
Intelligent observation dashboard
Insight-to-Action
Actions for triggering REST-based APIs or script

execution
Big Data and Data Tiering
ITM832
Road Map Q&A for SAP IT Operations

Analytics
Collaboration on insights and alerts

Smart alerts
Autonomous responses on insights and alerts
User Experience
Support for SAP Fiori 2.0 and SAP Fiori launchpad
Deployment and Operations

Support for (hybrid) cloud environments
Release 2.0 SP01

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Demo
SAP HANA database administration with SAP HANA cockpit and SAP DB Control Center
Public
Future Outlook: SAP HANA Tooling vision and strategy
The next generation SAP HANA tooling
Persona-based SAP HANA toolsets

Harmonized user experience across toolsets
Built on SAP HANA XS Advanced technology
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Persona-driven tooling with harmonized user experience

Target Personas
CIO / IT Executives
Architects/Designers
Visibility to state of high priority IT systems

impacting the business
Boardroom of the CIO: modeled after the
SAP Digital Boardroom
Design enterprise architecture and

visualize, understand and manage
enterprise change
Project leads, IT planners, BW modelers
Developers
Administrators
Design, implement and deploy SAP HANA

artifacts and applications
Application and database developers
Examine system health across entire

enterprise, maintain systems at peak
performance and ensure availability
IT managers and support engineers
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SAP HANA persona-based toolsets
Architects / Designers
Design and planning
Developers
Implementation and
deployment
Administrators / CIO
Administration
and monitoring
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SAP HANA toolsets built on SAP HANA XS Advanced technology

SAP Enterprise Architect
SAP Web IDE for SAP HANA
Holistic view of the enterprise

Enables governance and
compliance
Impact analysis through all
abstraction layers and topics
Consistency of metadata
Communication between IT and
business
End-to-end development
Core administration and detailed
experience for creating SAP HANA
monitoring of SAP HANA
native applications and working
databases at both individual and
with SAP HANA Deployment
landscape levels
Infrastructure containers
Integrates SQL development
Encompasses SAP HANA Studio
capability required by administrator
functionality for developers in initial
persona (SAP HANA Runtime
and subsequent deliveries
Tools)
Encompasses SAP HANA Studio
functionality for administrators
SAP HANA Cockpit
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SAP HANA Tooling proposed detailed architecture
SAP HANA XS Advanced
SAP HANA
Enterprise
Architect
SAP Web IDE for

SAP HANA
SAP HANA
Cockpit
Extensions
HRTT
SAP Landscape
Management
API
SAP IT Operations
Analytics
HRTT
Design and planning

services
Development
services
Administration
services
SAP ASE
SAP IQ
SAP HANA
Non-SAP databases
SAP SQL Anywhere
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Today

SAP HANA Cockpit
SAP HANA Studio
Use it for: Core administration and detailed

monitoring of a single SAP HANA database
Use it for: Administration and monitoring of the

entire SAP HANA database landscape
Use it for: SAP HANA basic administration

tasks and development including modeled views


Eclipse-based IDE
No longer in feature development




infrastructure


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Future

SAP HANA Cockpit
Use it for: Core administration and detailed monitoring of SAP
HANA databases at both individual and landscape levels
Web-based HTML5 user interface
Runs on SAP HANA XS Advanced




infrastructure


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Summary
Public
Summary
Feature
SAP HANA cockpit / studio*
SAP DCC
SAP LaMa
SAP ITOA
Supported Systems
SAP HANA
SAP database products

(IQ, ASE, HANA, )
Entire stack of SAP

systems
Entire stack of SAP

systems + VM
Collect and analyze

log and master data
Starting / stopping SAP HANA systems
Starting / stopping database services
Managing multitenant database containers
Database backup
Database recovery
Alerting
E2E
Basic
Monitoring / analysis
E2E
Basic
Long term history of KPIs
E2E
Managing tables
Configuring SAP HANA system properties
Configuring high availability
Configuring traces
E2E
System replication setup, failback, and takeover
Incl. application
Database user management and security administration
Operating system monitoring
Via LaMa/others
Change analysis
E2E
Landscape monitoring
E2E
Via LaMa/Others
SAP system provisioning (clone, copy, refresh, ) incl. applications
Forecast prediction
Creating custom dashboards
* Some of the features are only available in either SAP HANA studio or SAP HANA cockpit. At the current time both tools are required for full SAP HANA administration and monitoring.
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SAP TechEd Online

Continue your SAP TechEd
education after the event!
Access replays of
Keynotes
Demo Jam
SAP TechEd live interviews
Select lecture sessions
Hands-on sessions
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81
Further information
Related SAP TechEd sessions:
SAP HANA
ITM160 SAP HANA Database Operations: Beginner
ITM206 SAP HANA Platform HA/DR: Avoid Planned and Unplanned Downtimes
ITM214 Data Center Architecture for SAP HANA (On Premise, Hybrid, Cloud)
ITM361 SAP HANA Database Operations: Advanced
DMM107 Capturing and Replaying Workload in SAP HANA
DMM208 Workload Management for SAP HANA
DMM261 SAP HANA Multitenant Database Containers
SEC165 Configure, Manage, and Monitor Security in SAP HANA
TEC120 SAP Solution Manager: Road Map and Strategic Direction for 7.2 and Beyond
ITM837 Road Map Q&A for SAP Solution Manager
ITM114 Watch SAP Landscape Management 3.0 Live in Action
ITM115 Simplify and Automate SAP HANA Landscape Management and Operations
SAP ITOA
ITM102 SAP IT Operations Analytics: Gain Holistic Control of Your Data Centers
ITM832 Road Map Q&A for SAP IT Operations Analytics
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Further information
SAP Public Web
scn.sap.com
www.sap.com
SAP HANA International Focus Group
http://help.sap.com/hana/SAP_HANA_Administration_Guide_en.pdf
http://help.sap.com/hana/SAP_HANA_Performance_Analysis_Guide_en.pdf
http://www.sap.com/pc/tech/business-process-management/software/solution-manager/index.html
https://help.sap.com/solutionmanager71onhana
http://wiki.scn.sap.com/wiki/display/SM/Solution%20Manager%207.1
SAP Education and Certification Opportunities

www.sap.com/education
HA100: SAP HANA Introduction
HA200: SAP HANA Operations & Administration
HA360: SAP HANA Hands-on Lab
C_HANATEC_11 SAP HANA (Edition 2016)
Watch SAP TechEd Online

www.sapteched.com/online
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Feedback
Please complete your
session evaluation for
ITM105.
Contact information:
Jos Ramos
SAP HANA Product Management
jose.ramos@sap.com
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84

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ITM105 Tools for SAP HANA Operations

2016 SAP SE or an SAP affiliate company. All rights reserved.

2016 SAP SE or an SAP affiliate company. All rights reserved.

Additional tools for SAP HANA operations

Tools for managing SAP HANA systems and landscapes

SAP DB Control Center

SAP HANA Studio

Use it for: Core administration and detailed

Use it for: Administration and monitoring of

Use it for: SAP HANA administration tasks and

Web-based SAP Fiori launchpad

Web-based SAP Fiori launchpad

SAP Solution Manager

SAP Landscape Management

SAP IT Operations Analytics

Use it for: End-to-end root cause analysis

Use it for: Automating advance SAP HANA

Use it for: Obtaining a holistic view of the

Central alerting and monitoring

Central landscape management solution

Collect and analyze log and master data

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP DB Control Center and SAP HANA Cockpit

SAP HANA Cockpit

SAP DB Control Center

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP DB Control Center

SAP DB Control Center

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP DB Control Center

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP DB Control Center

Use the Configuration Manager to:

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

Web-application installed as SAP HANA

URL of SAP HANA cockpit

SAP HANA Cockpit

SAP HANA Multitenant Database

Administration for System and tenants DBs

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

SAP HANA Cockpit

SAP HANA Cockpit

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

Source of request (user, application)

Workload has certain resource demands to the system:

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

Workload Management for SAP

Optimize resource state and maximize

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

Analyze the most critical statements currently running in the database

2016 SAP SE or an SAP affiliate company. All rights reserved.

SAP HANA Cockpit

Capturing and Replaying Workload in

Simulate and analyze workloads for tuning and testing