009 11328 R14.0 - CCIS Features & Spec

A Publication of
NEC PHILIPS Unified Solutions Nederland B.V.

HILVERSUM, THE NETHERLANDS
Order No :
3522 009 11328
Date
September 2007
Great care has been taken to ensure that the information

contained in this handbook is accurate and complete.
Should any errors or omissions be discovered or should any users
wish to make suggestions for improving this handbook, they are
invited to send the relevant details to:
NEC PHILIPS Unified Solutions Nederland B.V.
P.O. BOX 32
1200 JD HILVERSUM
THE NETHERLANDS
NEC PHILIPS Unified Solutions Nederland B.V. 2007.

All rights are reserved. Reproduction in whole or in part is
prohibited without the written consent of the copyright owner. All
brand names and product names in this document are trademarks
or registered trademarks of their respective companies.
PREFACE
This manual is valid for the SOPHO 2000 IPS telephone system.
In this manual the term NEAX 2000 IPS or NEAX PBX telephone system represents the
SOPHO 2000 IPS system.
This book might refer to products not included in the SOPHO portfolio.
Certain items in this manual do not apply to the European market.
In case of doubt, please contact your supplier.
LIST OF TERMS
Abbr. NEC Description
NEC
(Trunk) Route Restriction Class
AIMWorX
Authorization Code
Background music (feature)
Abbr. PBC Description / Remarks

PBC
TRFC
Boss/Secretary dialing
Broker's call
Busy in/busy out - ACD
Class of Service
Coin lines
Consecutive Speed Dialing
Consultation hold
Development table
Dial conversion
Dynamic Dial Pad
Executive calling
Ground Start
Hearing Aid Compatibility
Home side trunk
User side
trunk
Legacy
Location number
Loop Start
Mate side trunk
Network
side trunk
MATWorX
Multi line terminal
Multiple Call Forwarding
My Line
Nailed down connection (data)
Night Connection - fixed
Night connection - fixed
Night Connection - flexible
Office Code
PLE
CLID
One touch key

OpenWorX
Operator
Party lines
Peer to peer
Pilot number
Preset dialing
Prime Line
Restriction Class
Route Advance
Route Pattern
Save and Repeat
Secondary appearance
ii
TRFC
LNR
Traffic Class
SMDR & CTI based management platform
PID code
When phone is idle, user can have
background music on speaker
Executive/Secretary
Shuttle : alternate between 2 parties
occupying one line
Group - Absent/Present switching
Facility Class Mark (sometimes traffic class)
Common number can be speed dial,
individual choice dialed manually
Enquiry
Analysis tree : table within numbering plan
Conversion from pulse to DTMF
Pressing numeric keys grabs a line as well.
VIP status assigned to a station.
Earth calling : analog trunk protocol
Voice volume control on terminals
For ISDN trunks
TDM based equipment (non IP)
Division based on capabilities or priorities in
the IP system
Subscriber signalling e.g. an ATU-SS
For ISDN trunks
Operational Maintenance interface tool
SOPHO Set / ErgoLine : digital terminal with
soft key assignment possible
Multi hop (maximum 5 hops allowed)
Users own station number.
Fixed connection between two data
adapters.
Permanent Line Extension
Permanent Line Extension
CF on night extension
Cluster Identity used for Open Numbering
Plans
Dterm keys, work (and programmed) like
speed dial function
CTI Application platform
PSTN operator / provider
Peer to peer : one to one relation on
functional level
Group number
En-block dialing : prepare number and send
it in one go (versus overlap dialing)
Seized line (trunk line or extension) when
going off-hook (or speaker)
Traffic Class
Alternative routing when trunk(s) busy
Tree : part of the number analysis table
Last Number Redial
park position / sub line

NEC
Single line terminal
Software Line Appearance
Split Call Forwarding
Stack Dial
Stack Dial
Station
Station Class
Sub Line
Tenant
Trunk Route
Voice Call
Whisper page
Account Code (Client Billing Code)
Authorization Code Facility
AC
ACF
ADF
ALM DSPP (External) Alarm Display Panel
ANI
Automatic Number Identification
ANS
AOC
AP
AP
ATND
AttCon
BATTM
BGM
BHCA
BK
BSY
BT
CAMA
CAS
CAT
CCIS
CCT
CF-D
Answer
Advice of charge
Application Card
Analog Port
Attendant
Attendant console
Battery Module
Back Ground Music service
Busy Hour Call Attempts
Black
Busy
Busy Tone
Centralized Message Accounting
Centralized Attendant Service
Customer Administration terminal
Common Channel Interoffice
Signalling
Common Control Switching
arrangement
CCIS Trunk
Call Forwarding - Destination
CFT
CIC
Conference trunk
Circuit Identification Code
CID
CIR
CIS
CM
CNP
CO
COT
CPN
CPN
CPU
CRD
CS
CSU
DAT
Call ID Display
Caller ID Receiver
Call Information System
Command
Closed Numbering Plan
Central Office
Central Office Trunk
Calling Party Number
Central Processing Unit
Call Redirect
Cell Station
CCSA

PBC
LNNR
Analog Phone
Virtual Extension
Separate CF for internal and external calls.
Last Number/Number Repetition
Outgoing calling list (5 entries)
Redial List : maximum 5 numbers
Extension /
DNR
FCM
Facility Class Mark
Lines on the stations, other then the prime
line
Analysis group : multi company on one PBX
Route
PID
Announcement without 3rd party hearing it.

Password integrated dialing
OAI related.
OAI related.
Caller subscriber number coming in with MF
signaling on T1 trunks
Operator console
A standard related to 911 service

Dterm used as programming device for PBX
Comparable to IMP
Customer specific leased lines/network, US
only
Call Forwarding Destination : no
preparation on originator necessary.
Trunk channel ID for virtual IP trunk
channels (Line number)
See Commands Manual
ISDN calling party number
Digital Announcement Trunk

iii

NEC

PBC
DBM
DCH
DD key
DDD
DDI
DDOVR
DeskCon
DID calls
D-Channel Handler
Do not Disturb Key
Direct Distance Dialing
Direct Digital interface
Do not Disturb Override
Desk Console
Direct Inward Dialing calls
DISA
DIT
Direct Inward System Access

DID trunk / Direct Inward Termination PLE
DLC
DM
DMS
DNIS
DOD
Digital Line Circuit

Distributed Module
Distributed Module Small
Dialed number Identification Service
Direct Outward Dialing
DDO
DP
DPC
DPC
DRS
(Rotary) Dial Pulse

Data Port Controller
Destination Point Code
Device Registration Server
DS
DSS/BLF
Differential Services (DiffServ)

Direct Station Select / Busy Lamp
Field
Device Server WorX
Dial Tone
Data Terminal Equipment
Digital (or IP) terminal
Digital Tone Generator
Digital Trunk Interface
Forced Account Code
Federal Communications
Commission
Floppy Disk
Forwarded - All calls
Forwarded - Busy
Forwarded - No answer
Frame Ground
Feature Group D format
Free Location Facility
DSW
DT
DTE
Dterm
DTG
DTI
FAC
FCC
FD
FDA
FDB
FDN
FG
FGD
FLF
FP
FX
HDT
HWT
ICH
ICI
ICM
IEC
ILC
IP
IPM
IPS
IPT
IPX
IVS
iv
Commands Manual - AP00 card
Firmware Processor
Foreign Exchange
Hold Tone
howler tone
ISDN channel handler
Incoming Call Identification
Intercom
International Electro-technical
Commission
ISDN line card
Internet Protocol
Indications per minute
Internet Protocol Server
IP trunk
Internet Protocol eXchange
Integrated Voice Server
T1/E1 interface to public network

SV
DDI
SuperVisor / Operator Console

Direct dialing in : not for FX and WATS
trunk (USA only)
Remote access to system
Permanent Line Extension(s) : for limited
direct inward dialing: 1/more trunk(s) related
to 1 station
For Dterm, Attendant and Desk Console.
Direct Dialing Out : setting up external calls

without attendant assistance
Pulse dialing
Kind of Cluster ID; for terminating office
Compare with Gatekeeper function:
registering endpoints
For Dterm assistant software
Dterm
Desktop Telephone (analog or digital)
American regulation office
Signalling format for ANI.

OIA related, Desksharing look-a-like.
NOT available for IPS 2000
Compare with PMC
Specific part of PSTN; US only
Alarm tone
IP
Internet Protocol
For flashing lamps / LEDs

NEC

PBC
KF
Key Feauture (registration)
KTF
LAN
LCR
Key Transfer Facility

Local Area Network
Least Cost Routing
LAN
LCCR
LDN
LDT
LEN
Listed Directory Number

Loop Dial trunk
Line Equipment Number
EHWA
LT
MAT
Line/Trunk
Maintenance Administration Terminal OMM
MB
Make Busy
MCI
MEM
MFG
MFR
MIB
MIC
MIS
MJ
MLDT
MN
MOC
MP
MRF
MSF
MSG
NEAX
NS
NTF
NTS
OAI
ODT
ODT
ONP
OPC
OPR
PAD
Message Center Interface

Main Memory
SETOUT
MF receiver / MFC receiver/sender

management Information Base
Microphone
management Information System
Major (alarm)
Melody Trunk
Minor (alarm)
PBR
PBSND
PC
PCK
PFT
PIM
Main Processor
Mode Reset Facility
Mode Set Feature
Message
NEC PBX
Network Station
Number Transfer Facility
Night Transfer Station
Open Application Interface
OD Trunk
Outband Dialing Trunk
Open Numbering Plan
Origional Point Code
Operator
(IP) Packet Assembler /
Disassembler
Push Button Receiver
Push Button Sender
Point Code
Pickup
Power Failure Transfer
Port Interface Module
PLO
PMS
Phase Locked Oscillator

Property Management System
PN
PNA
PPS
PROTIMS
PRT
PS
PS
QoS
Part Number
Phone line Network Alliance
Pulses per second
ISDN primary rate interface trunk
Personal Station
Portable Station
Quality of Service
Key systems are operating directly on

outside lines.
OAI related.
Local Area Network
Least cost call routing : number analysis
development manner
Equipment hardware Address : PIM nbr (0 ~

7)+ Port nbr (00 ~ 63) LEN = (000 ~ 763)
Operation Maintenance module : PC
needed in terminals mode
Set to Out Of Service : Out of Service / Not
installed situation for reset or maintenance
Interface for Voice Mail system
Microphone or its key
OM terminal window, part of MATWorX

Compare with CPU
OAI related.
OAI related.
SOPHO
OAI related.
Night Extension
CTI interface
2/4 wire E&M
Kind of Cluster ID; for originating office

Attendant
Used for TDM / IP translation
DTMF receiver
DTMF sender
Shelf : comparable with CSM and PM

shelves
PMS
Property Management System (in hotel

environments)
For example PN-8DLCC board
Used in pulse dialing
Proprietary protocol, used for building CCIS
NEC wireless system

NEC
RAS
RBT
RC
REN
RLS
ROT
RPIM
RSC
RST
RTP
SCF
SDT
SLT
SMDR
SMFN
SMFR
SOC
SP
SPID
SPN
SSFM
SSFR
SST
STA
STN
TAH
TAS
TCF
TCM
TDM
TDS
TDSW
TIC
TMF
TMSF
TNT
TRF
TSW
UAP
UCD
UNP
USOC
VC
VCT
VDSL
VM
VOIP
WAN
WATS
WCS
WH
WU
ZT
vi

PBC
Registration Admission Status

Ringback Tone
Room Cutoff
Ring Equivalence Number
Release
Reorder Tone
Remote PIM
Route restriction Class
Restricted
Real Time Protocol
Switch Control Facility
Special Dial Tone
Single Line Telephone
Station Message Detail Recording
FDCR
Status Monitor Facility (Notification)
Status Monitor Facility (Request)
System on chip
Soft Phone
Service Profile ID (ISDN)
BSP-ID
Special Part Number
Service Set facility Monitor
Service Set Facility Request
Service Set Tone
Station
Station
Trunk Appearance Hold
Trunk Answer Any Station
Terminal Control Facility
(Deluxe) Travelling Class Mark
Time division multiplexing
Time division switching
Time Division Switch
(Individual) Trunk identification Code
Terminal Multi-information transfer
Facility
(Terminal) Mode Set Facility
Tone/Music source interface
Transfer
Time Switched
User Application Processor
Uniform Call Distribution
Uniform Numbering Plan
User Service Order Code
Voice Compression
Voice CODEC circuit card
Very high data rate Digital Subscriber
Line
Voice Mail
Voice over IP
VOIP
Wide Area Network
WAN
Wide Area Telephone Service
Wireless Communication System
White
Wake up
Zone Transceiver
Registration Admission Status
OAI related.
Analog telephone
Full Detailed Call Recording
OAI related.
Basic Service Profile ID (ISDN)

OAI related.
OAI related.
Pickup incoming calls in night mode

OAI related.
Line numbers of trunk lines

OAI related.
OAI related.
Basic ACD. Distribution of calls based on

longest idle.
(Network) numbering plan
Other word for REN
Voice over IP
Wide Area Network
Specific part of PSTN, US only
"Analog DECT"
For Wireless system
Dterm icon
Meaning
Hold
Transfer
Speaker
Answer
Redial
Conf(erence)
Recall
Feature
MIC
Message
Directory
-/+
Help
Exit
vii
viii
Table of Contents
Page
Table of Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Attendant Camp-On with Tone Indication - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Attendant Controlled Conference - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Automatic Recall - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Brokerage - Hot Line - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Busy Lamp Field (BLF) - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Busy Verification - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Call Back - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Call Forwarding - All Calls - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Call Forwarding - Busy Line - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Call Forwarding - Dont Answer - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Call Forwarding - Intercept - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Call Forwarding - Override - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call Processing Indication - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Call Transfer - All Calls - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Call Transfer - Attendant - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Called Station Status Display - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Calling Name Display - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Calling Number Display - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
CCIS Networking via IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Centralized Billing - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Centralized Day/Night Mode Change - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Centralized E911 - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Consultation Hold - All Calls - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Data Line Security - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Deluxe Traveling Class Mark - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Dial Access To Attendant - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Digital Display - Station - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Digital Display - Trunk - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Direct-In Termination - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Distinctive Ringing - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Do Not Disturb - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Dual Hold - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Elapsed Time Display - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Flexible Numbering of Stations - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Hands-Free Answerback - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Hot Line - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
House Phone - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Incoming Call Identification - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Individual Attendant Access - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
LDN Night Connection - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
NEAX 2000 IPS CCIS Features and Specifications
NDA-24338, Issue 11
Page i
Table of Contents
Link Alarm Display - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Link Reconnect - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Message Waiting Lamp Setting - Attendant - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Message Waiting Lamp Setting - Station - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Miscellaneous Trunk Access - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Miscellaneous Trunk Restriction - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Multiple Call Forwarding - All Calls - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Multiple Call Forwarding - Busy Line - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Multiple Call Forwarding - Dont Answer - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Multiple Console Operation - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Network Station Number - CCIS (FCCS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Night Connection - Fixed - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Night Connection - Flexible - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Outgoing Trunk Queuing - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Paging Access - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Restriction from Outgoing Calls - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Service Display - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Single-Digit Station Calling - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Station-Controlled Conference - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Station-to-Station Calling - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Station-to-Station Calling - Operator Assistance - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Toll Restriction - 3/6 Digits - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Trunk Answer from Any Station - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Trunk-to-Trunk Restriction - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Uniform Numbering Plan - CCIS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Voice Call - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Voice Mail Integration - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Voice Mail Live Record - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Voice Mail Private Password - CCIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
APPENDIX 1: Dterm Fixed Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
APPENDIX 2: Dterm LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Page ii

NDA-24338, Issue 11
Table of Features
NEAX 2000 IPS
Feature
3000
3700 3700
3200 3200
3300 3400 3500 3600 R12. R12. 3800 3900
R6.1 R6.2
1
2
Attendant Camp-On with Tone Indication - CCIS
Attendant Controlled Conference - CCIS
Automatic Recall - CCIS
Brokerage - Hot Line - CCIS
Call Forwarding - All Calls - CCIS
Call Forwarding - Busy Line - CCIS
Call Forwarding - Dont Answer - CCIS
Call Forwarding - Intercept - CCIS
Call Forwarding - Override - CCIS
Call Processing Indication - CCIS
Call Transfer - All Calls - CCIS
Call Transfer - Attendant - CCIS
Called Station Status Display - CCIS
Calling Name Display - CCIS
Calling Number Display - CCIS
CCIS Networking via IP
Centralized Billing - CCIS
Centralized Day/Night Mode Change - CCIS

Note 3
Centralized E911 - CCIS
Consultation Hold - All Calls - CCIS
Data Line Security - CCIS
Deluxe Traveling Class Mark - CCIS
Dial Access to Attendant - CCIS
Digital Display - Station - CCIS
Digital Display - Trunk - CCIS
Busy Lamp Field (BLF) - CCIS
Note 1
Note 5
Busy Verification - CCIS

Call Back - CCIS
=
=
=
=
Note 2
available
not available
carried over to next level software
enhanced

NDA-24338, Issue 11
May, 2007
Page iii
Table of Features
NEAX 2000 IPS
Feature
3000
3700 3700
3200 3200
3300 3400 3500 3600 R12. R12. 3800 3900
R6.1 R6.2
1
2
Direct-In Termination - CCIS
Distinctive Ringing - CCIS
Do Not Disturb - CCIS
Dual Hold - CCIS
Elapsed Time Display - CCIS
Flexible Numbering of Stations - CCIS
Hands-Free Answerback - CCIS
Hot Line - CCIS
House Phone - CCIS
Incoming Call Identification - CCIS
LDN Night Connection - CCIS
Link Alarm Display - CCIS
Link Reconnect - CCIS
Message Waiting Lamp Setting - Attendant - CCIS

Note 3
Message Waiting Lamp Setting - Station - CCIS

Note 3
Miscellaneous Trunk Access - CCIS
Miscellaneous Trunk Restriction - CCIS
Multiple Call Forwarding - All Calls - CCIS
Multiple Call Forwarding - Busy Line - CCIS
Multiple Call Forwarding - Dont Answer - CCIS
Multiple Console Operation - CCIS
Night Connection - Fixed - CCIS
Night Connection - Flexible - CCIS
Outgoing Trunk Queuing - CCIS
Paging Access - CCIS
Restriction from Outgoing Calls - CCIS
Individual Attendant Access - CCIS
Network Station Number - CCIS (FCCS)
Page iv
=
=
=
=
Note 4
Note 3
available
not available
enhanced
May, 2007

NDA-24338, Issue 11
Table of Features
NEAX 2000 IPS
Feature
3000
3700 3700
3200 3200
3300 3400 3500 3600 R12. R12. 3800 3900
R6.1 R6.2
1
2
Service Display - CCIS
Single-Digit Station Calling - CCIS
Station-to-Station Calling - CCIS
Station-to-Station Calling - Operator Assistance CCIS
Toll Restriction 3/6 Digits - CCIS
Trunk Answer from Any Station - CCIS
Trunk-to-Trunk Restriction - CCIS
Uniform Numbering Plan - CCIS
Voice Call - CCIS
Voice Mail Integration - CCIS
Station-Controlled Conference - CCIS
Voice Mail Live Record - CCIS
Note 1
Note 5
Voice Mail Private Password - CCIS
=
=
=
=
available
not available
enhanced
Note 1:
An attendant/extension of the NEAX 2400 IPX must be a conference leader.
Note 2:
This service is available by the closed numbering plan.
Note 3:
As a remote office, this feature is avilable on the NEAX 2000 IPS.
Note 4:
This service is available when the Attendant Console is provided at the NEAX 2400 IPX on the network.
Note 5:
This service is available only for the NEAX 2000 IPS network, not available for the network including the
NEAX 2400 IPX.

NDA-24338, Issue 11
May, 2007
Page v
Introduction
Terms in this document
PBX system name
Usually, PBX system is designated as PBX or system.

When we must distinguish between PBX systems, they are designated as follows:
2000 IPS: NEAX 2000 IPS
2400 IPX: NEAX 2400 IPX
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NDA-24338, Issue 11
Attendant Camp-On with Tone Indication CCIS

General Description
This feature permits the Attendant, when the desired station at another switching office is busy, to hold an incoming call in a special waiting mode. A distinctive Camp-On tone is sent to the busy station when the Attendant sets Camp-On. When that station becomes idle, it is automatically rung and connected to the waiting trunk
party.
Station Application
Attendant Consoles
Operating Procedure
To activate a Attendant Camp-On with Tone Indication - CCIS from an Attendant Console:
1. Dial the desired station number at another switching office and receive busy tone.
2. Press the RELEASE key.
3. A Camp-On tone is sent to the busy station and Camp-On is set.
To cancel a Attendant Camp-On with Tone Indication - CCIS from an Attendant Console:
1. Press the LOOP key corresponding to the held call and connect to the waiting trunk party.
2. Press the DEST key and receive busy tone.
3. Press the CANCL key.
Service Conditions
1. This feature is available from an Attendant Console of either the 2400 IPX or 2000 IPS through the CCIS
network.
2. This feature is limited to one call waiting per station line.
3. The maximum number of simultaneous Camp-On calls is 32.
4. Attendant Camp-On may be denied if the busy station is:
Dialing or in Line Lockout mode
Receiving a System Generated Tone
Being rung
Protected from Camp-On by Class of Service
Being connected to an Attendant.
When Camp-On is denied, the Attendant will receive reorder tone.

NDA-24338, Issue 11
Page 1
5. The connecting link between the calling party and the called party will be reserved in the normal manner,
and the RELEASE key will be inoperative when the link between the two switching offices cannot be reserved.
6. All calls completed by the Attendant to a busy station are held waiting. A single 128 millisecond burst tone
is directed toward the busy station every eight seconds.
7. Only the called station hears the Camp-On tone.
Page 2

NDA-24338, Issue 11
8. The linking procedure between two switching offices is as follows in the next two illustrations:
Public
Network
Attendant Console
Satellite Office
Dial
4567 (BT)
Main Office
Music Busy
Tone
Tributary Office
Public
Network
B:4567
Attendant Transfer
to Busy Station
C:6789
ATTCON: Release
Public
Network
Attendant Console
Satellite Office
Release
Music
Main Office
Tributary Office
Public
Network
B:4567
Setting Camp-On
C:6789

NDA-24338, Issue 11
Page 3
Public
Network
Attendant Console
Satellite Office
Music
Main Office
Tributary Office
B:4567
Public
Network
Camped On Call hears

Music On Hold
C:6789
B: On Hook
Public
Network
Satellite Office
Attendant Console
RBT
RG
Main Office
Tributary Office
ROT
Public
Network
Called Party Release
and Camped On Call Hears
Ring Back Tone (RBT) and
Station 4567 Rings
Page 4
B:4567
C:6789

NDA-24338, Issue 11

General Description
This feature permits an Attendant (2400 IPX) to establish a conference, through CCIS, with up to eight parties
of stations and/or trunks (inside and outside parties).
Operating Procedure
To activate an Attendant Controlled Conference - CCIS:
1. A station (conference leader) calls an Attendant (2400 IPX only) to request a conference.
2. The Attendant connects the conference leader to one of the assigned line circuits.
3. The Attendant sequentially calls all desired parties and connects them to the other assigned line circuits.
4. Once all the parties are connected, any conference participant with a push-button telephone may dial a
"9" to block additional participants, thereby assuring privacy.
5. If any push-button station user connected to the conference trunk dials "0", all the conference participants will be disconnected. Otherwise, the conference is terminated only after all the parties hang up.
6. To be released from the conference trunk individually, a station user hangs up. The remaining conference participants can continue without interruption.
Service Conditions
1. A conference unit must be mounted on the 2400 IPX.
2. Stations and Attendants of the 2000 IPS cannot be the conference leader.
CFT
Conference leader
(Large type ATTCON)
CCIS
2000 IPS

NDA-24338, Issue 11
2400 IPX
Page 5

General Description
This service feature works as a time reminder. When an Attendant-handled call through CCIS remains on hold,
camped-on, or ringing unanswered for a fixed interval, the Attendant is automatically alerted.
Station Application
Attendant Console
Operating Procedure
No manual operation is required.
Service Conditions
1. Automatic Recall timing is flexible in system programming as follows.
a. Attendant Recall (Camp-On/No Answer)2.4 to 124.8 seconds (Default: 31.2 - 33.6)
b. Attendant Held calls2.4 to 124.8 seconds (Default: 31.2 - 33.6)
2. If the attendant re-enters a held or camped-on trunk, timing is reset when the trunk is returned to a hold or
transfer, the timer will restart.
3. When a recall occurs to the Attendant Console, a buzzer will sound (provided no calls are being processed)
in addition to the visual indication. The called station will continue to ring. If the called party answers after
the Attendant seizes the line again, a three-party conference is established.
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NDA-24338, Issue 11

General Description
This feature provides a ringdown connection between two stations, each using a Multiline Terminal, in different
offices in the CCIS network.
Operating Procedure
To access a Brokerage - Hot Line - CCIS from a Multiline Terminal:
1. Lift the handset or press the Speaker key.
2. Press the line/feature key associated with the assigned station. The destination station is automatically
dialed, ringback tone is heard and the destination station answers.
3. After completing the conversation, hang up or press the Speaker key.
To make another Brokerage - Hot Line - CCIS call immediately, press another line/feature key without going
on hook and off hook.
Service Conditions
Calling party:
1. Any Multiline Terminal, used for this feature, must be assigned a Primary Extension.
2. When a Brokerage - Hot Line - CCIS call is made from a Multiline Terminal with LCD, the LCD shows the
destination station number.
3. The feature is applicable for inter-office connections on the CCIS Network. The destinations must be a station or an Attendant Console at different offices.
4. There is a maximum of 100 Brokerage - Hot Line - CCIS destination assignments.
5. Attendant Camp-On, Executive Right of Way, and Busy Verification can be prohibited to the Brokerage Hot Line - CCIS connection through Class of Service-Individual.
Called party:
1. A Brokerage - Hot Line - CCIS call can be transferred to another station using the Call Transfer feature.
2. Call Forwarding is applied whenever the destination station of the Brokerage - Hot Line - CCIS call has set
Call Forwarding (All Calls, Busy and Dont Answer).
3. Station hunting works if the destination station is a pilot in a hunt group. The UCD function works if the
destination station is a pilot of a UCD group.
4. When a destination is an Attendant Console, the Brokerage - Hot Line - CCIS call terminates as a Tie Line
call.

NDA-24338, Issue 11
Page 7

General Description
This feature provides a busy status indication of the predetermined stations within the CCIS network. The visual
indication is provided with a red LED associated with each DSS button on the DSS/BLF Console and Multiline
Terminal. Pressing the DSS button allows a direct access to the programmed station within the CCIS network.
Station Application
All Multiline Terminals with DSS buttons and the associated LEDs, and DSS/BLF Console
Attendant Consoles and DSS/BLF Console
Operating Procedure
To initiate a call
1. Press the desired DSS key

2. Lift handset and converse when the party answers.
OR
1. Lift handset and receive dial tone.
2. Press the desired DSS key.
3. Converse when the party answers.
To display Busy or Line Lockout status
Service Conditions
Service Conditions on Network in General
1. This feature is available for the network configured with the 2000 IPS systems linked to CCIS (T1/E1) or
CCIS Networking via IP. This feature does not support the network linked to Event Based CCIS.
2. This feature is available for the network configured with the 2000 IPS systems only. This feature does not
support the network including 2400 IPX.
3. BLF messages are sent when the station status changes (idle to busy, etc.).
If the CCIS link failure occurred, the BLF messages cannot be sent again.
4. When this feature is implemented, the traffic over the CCIS link is increased and the traffic study of the network is required. One CCH can handle up to 10,000 messages per hour (equivalent to 2,000 CCIS calls).
This is the total number of messages for CCIS calls and BLF messages, so that when the BLF messages are
increased, the number of CCIS calls handled by CCH will be decreased.
5. The BLF message can be forwarded up to 8 times within the network.
If the system tries to forward the message more than 8 times, the message is cancelled.
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NDA-24338, Issue 11
Service Conditions on System sending BLF Message
1. Sending BLF messages over CCIS can be allowed or denied on a station basis in system programming.
2. Maximum number of destination offices for sending BLF messages is 8 per system and 8 per station.
3. Station statuses sent over CCIS are idle, busy, or line lockout.
4. The BLF messages are sent in a 4-second cycle, so that some delay will occur to change the display in the
destination office.
In the network configured with two systems, it will take about 4 to 5 seconds to change the display in the
destination office.
5. If a CCIS link failure occurs, such as link disconnection, the BLF messages cannot be resent after the recovery of the link.
6. When a Sub Line or Trunk Line of Mulitiline Terminal is used, the BLF indication for that station can be
provided in either of the following by system data programming:
a. BLF indication for the associated My Line is also provided.
When a Sub Line is used:
BLF indications for both My Line and Sub Line are provided.
When a Trunk Line is used:
BLF indication for My Line is provided.
b. BLF indication for the used line is provided.
When a Sub Line is used:
BLF indications for the Sub Line are provided.
When a Trunk Line is provided:
No BLF indication is provided
Service Conditions on System receiving BLF Messages
1. Receiving BLF messages over CCIS can be allowed or denied on a CCH basis in system programming.
2. The BLF indication over CCIS is provided by assigning the station numbers in other offices as virtual stations and assigning these numbers with DSS buttons on the DSS/BLF Console units or Multiline Terminals.
In case of open numbering plan, the number consisting of access code, office code and station number of
other office must be assigned as a virtual station number.
Note: Maximum number of virtual station numbers is a total number of virtual stations used in its own system
plus those used for BLF indications of other offices.
3. Assigning station numbers in other offices with a DSS/BLF Console unit is done by system programming.
4. Assigning station numbers in other offices with DSS buttons on Multiline Terminals is done by system programming or by pressing the Feature Key and the desired DSS key.
5. Pressing a DSS button on the DSS/BLF Console unit or Multiline Terminal allows access to the programmed stations in the other office.
6. Feature activation from the DSS/BLF Console unit (Message Waiting, Do Not Disturb, Room Cutoff, etc.)
is not available for stations within the other offices.
7. LED indication of the DSS/BLF Console unit is as follows:
Idle
: No lamp indication
Busy
: Steady red lamp
Line Lockout : Slow flashing red lamp or Steady red lamp (assigned by system programming)

NDA-24338, Issue 11
Page 9
8. LED indication of the DSS button on Multiline Terminal is as follows:

Idle
: No lamp indication
Busy
: Steady red lamp
Line Lockout : Slow flashing red lamp or Steady red lamp (assigned by system programming)
9. When the received station number is a dead number, the BLF message for that station is cancelled.
10. When the received station number is the one in the other office, the BLF message for that station is forwarded to the destination office. If the CCIS link to the office sending the BLF message fails, the message is cancelled and is not forwarded to the destination office.
11. The BLF message can be forwarded up to 8 times within the network.
If the system tries to forward the message more than 8 times, the message is cancelled.
Page 10

NDA-24338, Issue 11

General Description
This feature permits an Attendant, via the Attendant Console on the 2400 IPX or the 2000 IPS, to interrupt a
busy stations call at another switching office connected through CCIS.
Operating Procedure
To activate a Busy Verification - CCIS:
1. Press an idle LOOP key.
2. Dial the desired station number and receive busy tone.
3. Press the BV key.
4. A two-burst tone is sent to the connected parties.
5. The Attendant may monitor or join the conversation.
6. Press the RELEASE key to disengage.
Service Conditions
1. This feature can be activated from an Attendant Console of either a 2400 IPX or a 2000 IPS in a CCIS network.
2. This feature can be used to monitor two-party calls (station and trunk or another station).
3. This feature cannot be established to a busy station when the station is:
Dialing
Listening to a tone
Being rung
Protected from Busy Verification by Class of Service
Being connected to an Attendant

NDA-24338, Issue 11
Page 11
To STA/CO/TIE/CCIS
CCIS
STA
Attendant Console
BV
PBX-A
(2000 IPS)
PBX-B
(2400 IPX/2000 IPS)
By dialing the busy station number in PBX-A and pressing Busy/Verification Feature key, the Attendant Console can verify Busy
status of any station in PBX-A.
Page 12

NDA-24338, Issue 11
The linking procedure between two switching offices is as follows:
Attendant Console
Dial
4567 (BT)
Satellite Office
Main Office
Busy
Tone
Tributary Office
B:4567
Public Network
C:6789
ATTCON:BV
Attendant Console
Satellite Office
Main Office
Tributary Office
Public Network
B:4567
C:6789

NDA-24338, Issue 11
Page 13
Call Back - CCIS
Call Back - CCIS

General Description
This feature provides inter-office Call Back. A station who has dialed a busy station at another office can set
Call Back - CCIS by dialing a feature access code. When this feature has been set, the setting station will ring
when the busy station becomes available.
Operating Procedure
To set a Call Back - CCIS from a Single Line Telephone:
2. Press the hook switch and receive Feature Dial Tone.
3. Dial the Call Back feature access code and receive Service Set Tone.
4. Replace the handset.
5. When the busy station becomes idle, the station that set Call Back - CCIS rings.
6. When the station that set Call Back - CCIS answers, the station that was originally called will ring.
To cancel a Call Back - CCIS from a Single Line Telephone:
1. Lift the handset and receive dial tone.
2. Dial the Call Back cancellation code and receive Service Set Tone.
To set a Call Back - CCIS from a Multiline Terminal:
2. Press the Call Back feature key and receive Service Set Tone. The LCD shows:
SET
XXXX
(Time Display)
Called station number

4. When the busy station becomes idle, the setting station will ring. The LCD shows:
CALL BACK
XXXX
(Time Display)
Called station number

flashes at calling station
5. When the setting station answers, the originally called station will ring.
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NDA-24338, Issue 11
Call Back - CCIS
6. The originally called station's LCD shows:

XXXX
(Time Display)
Calling station number

To cancel a Call Back - CCIS from a Multiline Terminal:
1. Lift the handset or press the Speaker key; receive dial tone.
2. Press the Call Back feature key and receive Service Set Tone. The feature is canceled.
3. The LCD shows:
CANCEL
XXXX
(Time Display)
Service Conditions
1. If Call Back - CCIS is not answered within 30 seconds (at the calling station), ringing will stop and Call
Back - CCIS is automatically canceled.
2. Call Back - CCIS is allowed or denied via Class of Service.
3. Call Back - CCIS to a busy station cannot be established if that station is in the Line Lockout mode.
4. There is no time limit for Call Back - CCIS. Once Call Back - CCIS is activated, it will remain in status
memory until completed or manually canceled.
5. A station can set only one Call Back - CCIS. A busy station can accept only one Call Back - CCIS.
6. A station can use Call Back - CCIS and Outgoing Queuing - CCIS at the same time.
7. When the setting station is called back, Station Hunting and Call Pickup will not apply.
8. A maximum of 32 stations per system can access this feature simultaneously.
9. A station user calling a busy station line can be automatically connected to the called station when both stations are idle. The activating station may originate and receive calls while Call Back - CCIS is active.
10. Call Back - CCIS records are lost when the system is initialized.
11. If Call Back - CCIS is activated from a station in 2000 IPS and both the activating and called stations become idle, the activating station receives distinctive ringing. If the called station lifts the handset before the
activating station answers, ringback tone is heard at the called station and distinctive ringing is provided at
the activating station. When the activating station answers, a two-party talk state is established.
12. When Call Back - CCIS is activated from a station in a 2400 IPX, both the activating and called stations will
receive ringing at the same time. If either station lifts the handset before the other, ringback tone is heard by
the first station. When the other station answers, a two-party talk state is established.

NDA-24338, Issue 11
Page 15
Call Back - CCIS
13. When the calling party dials the Call Back - CCIS feature access code or presses the CALL BACK key, if
the called party goes idle (while the calling party is still off hook), the calling party hears ringback tone and
the called party hears ringing. If the called party lifts the handset, the parties can talk with each other.
Public
Network
Satellite Office
Main Office
Tributary Office
Busy
Tone
Public
Network
A:2345
C:6789
B:4567
C:Dials
(DT)-4567-(BT)
Setting
Call Back
Public
Network
Satellite Office
Main Office
Service Set Tone
A:2345
Tributary Office
Public
Network
B:4567
C:Dials
(DT)-4567-(BT)-SHF-1-(SST)
to set Call Back
C:6789
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NDA-24338, Issue 11
Call Back - CCIS
14. When the calling party waits on hook after having set Call Back - CCIS, the link is established as shown
below:
Public
Network
Satellite Office
Main Office
Tributary Office
Service
Set Tone
Public
Network
A:2345
B:4567
C:Dials
(DT)-4567-(BT)-SHF-1-(SST)
to set Call Back
C:6789
C: On Hook
Public
Network
Satellite Office
Main Office
Tributary Office
A:2345
Public
Network
B:4567
C:6789

NDA-24338, Issue 11
Page 17
Call Back - CCIS
15. If the called party goes on hook while the calling party is waiting on hook for Call Back - CCIS, both the
calling and called parties ring simultaneously, if the setting station is in the 2400 IPX.
When both parties go off hook, they can talk with each other. The party who answers first hears ringback
tone. If the setting station is in the 2000 IPS, the calling station is called first.
Public
Network
Satellite Office
Main Office
Tributary Office
Public
Network
A:2345
B:4567
C:6789
B: On Hook
Public
Network
Satellite Office
Main Office
RBT
ROT
RG
Tributary Office
A:2345
RBT
RG
Public
Network
C:6789
B:4567
Page 18

NDA-24338, Issue 11

General Description
This feature permits all calls destined for a particular station to be routed to another station or to an Attendant
Console. This station or Attendant Console can be in another office in the CCIS network, regardless of the status
(busy or idle) of the called station. The activation and cancellation of this feature may be accomplished by either
the station user or an Attendant.
Operating Procedure
To set a Call Forwarding - All Calls - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - All Calls feature access code and receive Feature Dial Tone.
3. Dial the outgoing trunk access code and receive a single burst of Service Set Tone.
(This operation is required for a network using Open Numbering Plan.)
4. Dial the desired target station number and receive Service Set Tone.
5. Wait approximately five seconds and receive Service Set Tone.
To cancel a Call Forwarding - All Calls - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - All Calls cancellation code and receive Service Set Tone.
To set a Call Forwarding - All Calls - CCIS from an Attendant Console:
3. Dial the originating station number.
To cancel a Call Forwarding - All Calls - CCIS from an Attendant Console:
2. Dial the Call Forwarding - All Calls cancellation code and receive Feature Dial Tone.
3. Dial the originating station number and receive Service Set Tone.
To set a Call Forwarding - All Calls - CCIS from a Multiline Terminal:
1. Lift the handset or press the Speaker key and receive dial tone.

NDA-24338, Issue 11
Page 19
2. Press the Call Forwarding - All Calls feature key and receive Feature Dial Tone.
5. Wait approximately five seconds and receive Service Set Tone. The LED lights and the LCD shows:
SET
XXXX
(Time Display)
Forwarding station number

6. Replace the handset or press the Speaker key.
To cancel a Call Forwarding - All Calls - CCIS from a Multiline Terminal:
2. Press the Call Forwarding - All Calls feature key. The LCD shows:
CF ALL YYY
(Time Display)
3. Dial and receive Service Set Tone. The LED of the associated feature key will go out. The LCD
shows:
CANCEL
(Time Display)
Service Conditions
1. Stations with this feature set may originate calls.
2. A maximum of 240 stations can set Call Forwarding (including - All Calls, Busy Line, Dont Answer CCIS) across CCIS simultaneously.
3. Stations can be allowed or denied this feature by Class of Service-Individual programming.
4. Call Forwarding - All Calls - CCIS can be set from a Multiline Terminal primary or secondary extension.
5. Call Forwarding - All Calls - CCIS may be set or canceled by either a station user or an Attendant. The Attendant can set or cancel this service only for a station in the same switching office.
6. Call Forwarding - All Calls - CCIS to an Attendant, when the system is in Night mode, will not be forwarded.
7. Call Forwarding - All Calls - CCIS can be used from any number of forwarding stations to the same designated station.
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NDA-24338, Issue 11
8. When calls are forwarded to the Attendant, the Incoming Call Identification feature does not allow the Attendant to identify the call as a forwarded call.
9. When Outgoing Trunk Queuing is provided, ringback is applied to the forwarding station and not to the designated station.
10. When a call is forwarded, the station number recorded for Station Message Detail is the forwarding station.
11. When an ACD/UCD group station activates call forwarding, only calls directed to that telephone number
are forwarded. Calls directed to the ACD/UCD pilot will bypass member stations that are forwarded.
12. If the forwarding station is the pilot station and the designated station is idle, a call to the ACD/UCD group
is routed immediately to the designated station. If the designated station is busy, a call to the ACD/UCD
group receives a busy tone.
13. When a forwarding station places a call using the Call Back - CCIS feature, the automatic callback rings at
the forwarding station, not the designated station.
14. When Attendant Camp-On is directed toward a station with Call Forwarding - All Calls - CCIS in effect, the
busy designated station receives call waiting treatment if the designated station is involved in a steady twoparty talking state and there is no call already waiting.
15. If a call with the Attendant Camp-On feature in effect is forwarded to a busy station that has Station Hunting,
the call hunts for an idle line and then waits on the designated station if no idle line is found.
16. If either of the restriction features listed below is active for the designated station, Call Forwarding - All
Calls - CCIS to that station should not be allowed. It should be noted that a non-restricted station can activate
Call Forwarding - All Calls - CCIS to the stations below, but incoming trunk calls that are forwarded will
not be completed (intercept arrangements will apply).
Fully Restricted Station
Inward Restricted Station
17. When Call Forwarding - All Calls/Busy Line/Dont Answer forwards a call through CCIS, the kind of Call
Forwarding and the station number that is setting the service can be indicated on the LCD of the forwarding
destination Multiline Terminal.
PBX-B
PBX-A
CCIS
STATION
/TRUNK
STATION 2000
Call is forwarded from

Station 2000 by
Call Forwarding - All Calls
/Busy Line/Dont Answer.

NDA-24338, Issue 11
Call Forwarding type

and station number 2000
are indicated on LCD.
Page 21
18. When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Dont Answer or UCD Hunting, the last forwarding station number or the pilot station
number of UCD Group is indicated.
PBX-B
PBX-A
STATION
/TRUNK
STATION 2000
CCIS
STATION 3000
Station 2000 by
CF/UCD
STATION 3001
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NDA-24338, Issue 11

General Description
This feature permits a call to a busy station to be immediately forwarded to a designated station or to an Attendant Console in another office in the CCIS network.
Operating Procedure
To set a Call Forwarding - Busy Line - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - Busy Line feature access code and receive Feature Dial Tone.
To cancel a Call Forwarding - Busy Line - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - Busy Line cancellation code and receive Service Set Tone.
To set a Call Forwarding - Busy Line - CCIS from an Attendant Console:
To cancel a Call Forwarding - Busy Line - CCIS from an Attendant Console:
2. Dial the Call Forwarding - Busy Line cancellation code and receive Feature Dial Tone.
To set a Call Forwarding - Busy Line - CCIS from a Multiline Terminal;
2. Press the Call Forwarding - Busy Line feature key and receive Feature Dial Tone.

NDA-24338, Issue 11
Page 23
SET
XXXX
(Time Display)

To cancel a Call Forwarding - Busy Line - CCIS from a Multiline Terminal:
2. Press the Call Forwarding - Busy Line feature key. The LCD shows:
CF BUSY YYY
(Time Display)
shows:
CANCEL
(Time Display)
Service Conditions
1. This feature may be set and canceled by either a station user or an Attendant in the same switching office.
2. Call Forwarding - Busy Line - CCIS data remains programmed even if the system is initialized again or a
power failure occurs.
3. If the called station is the pilot of an ACD/UCD group and activates Call Forwarding - Busy Line - CCIS,
the calling station will forward the call if all ACD/UCD group stations are busy.
4. If a calling Attendant Console receives busy tone after being Call Forwarded - Busy and activates CampOn, these services will be activated at the destination station.
5. Stations can be allowed or denied this feature by Class of Service - Individual.
6. A station programmed for access to Call Forwarding - Busy Line - CCIS is automatically allowed Call Forwarding - Dont Answer - CCIS.
7. If separate access codes are programmed into system data for Call Forwarding - Dont Answer - CCIS and
Call Forwarding - Busy Line - CCIS, separate feature keys must be programmed on the Multiline Terminal.
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NDA-24338, Issue 11
9. Call Forwarding - Busy Line - CCIS can be set from a Multiline Terminal primary or a secondary extension.
10. Individual Call Forwarding - Busy Line - CCIS supersedes system Call Forwarding.
11. Call Forwarding - Busy Line - CCIS, when set in a Station Hunting group member, is effective only when
the entire hunt group is busy.
12. If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings
at the idle group members station. If all members of the group are busy, the call remains in queue waiting
for a member to become available.
13. If any of the restriction features listed below is active for the designated station, call forwarding to that station should not be allowed. It should be noted that a non-restricted station can activate Call Forwarding Busy Line - CCIS to the stations below, but incoming trunk calls that are forwarded will not be completed
(intercept arrangements will apply).
14. Non-controlling ACD/UCD stations can activate Call Forwarding - Busy Line. All calls directed to the extension are forwarded.
15. Call Forwarding - Busy Line - CCIS to an operator will receive reorder tone when the system is in Night
mode.
16. When the Call Forwarding - Busy Line - CCIS feature is in effect, if the forwarding station is idle and the
designated station is busy, the forwarding station continues to ring.
17. Call Forwarding - Busy Line - CCIS can be used from any number of forwarding stations to the same designated station.
18. When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to
identify the call as a forwarded call.
19. When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the
designated station.
20. When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is
the forwarding station.
21. When Call Forwarding - All Calls/Busy Line/Dont Answer forwards a call through CCIS, the Call Forwarding type and the station number that is setting the service can be indicated on the LCD of the forwarding destination Multiline Terminal.
PBX-B
PBX-A
CCIS
STATION
/TRUNK
STATION 2000

Station 2000 by

NDA-24338, Issue 11

Page 25
22.When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Dont Answer or UCD Hunting, the last forwarding station number or the pilot station number of UCD Group is indicated.
PBX-B
PBX-A
STATION
/TRUNK
STATION 2000
CCIS
STATION 3000
Station 2000 by
CF/UCD
STATION 3001
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NDA-24338, Issue 11

General Description
This feature permits a call to an unanswered station to be forwarded to a designated station or to an Attendant
Console in another office, when the called station does not answer after a predetermined time period.
Operating Procedure
To set a Call Forwarding - Dont Answer - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - Dont Answer feature access code and receive Feature Dial Tone.
To cancel a Call Forwarding - Dont Answer - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - Dont Answer cancellation code and receive Service Set Tone.
To set a Call Forwarding - Dont Answer - CCIS from an Attendant Console:
To cancel a Call Forwarding - Dont Answer - CCIS from an Attendant Console:
2. Dial the Call Forwarding - Dont Answer cancellation code and receive Feature Dial Tone.
4. Press the LOOP key.
To set a Call Forwarding - Dont Answer - CCIS from a Multiline Terminal;
2. Press the Call Forwarding - Dont Answer feature key and receive Feature Dial Tone.

NDA-24338, Issue 11
Page 27
5. Wait approximately five seconds and receive Service Set Tone. The LED lights. The LCD shows:
SET
XXXX
(Time Display)

To cancel a Call Forwarding - Dont Answer - CCIS from a Multiline Terminal:
2. Press the Call Forwarding - Dont Answer feature key. The LCD shows:
CF NANS
YYY
(Time Display)
shows:
CANCEL
(Time Display)
Service Conditions
1. This feature may be set and canceled by a station user or an Attendant in the same switching office.
2. Stations can be allowed or denied this feature by Class of Service - Individual programming in system data.
3. A station programmed for access to Call Forwarding - Dont Answer - CCIS is automatically allowed Call
Forwarding - Busy Line - CCIS.
4. If separate access codes are programmed into system data for Call Forwarding - Dont Answer - CCIS and
Call Forwarding - Busy Line - CCIS, separate feature keys must be programmed on Multiline Terminals to
equip them with both features.
6. Call Forwarding - Dont Answer - CCIS can be provided on either a Tenant or an individual basis.
7. Individual Call Forwarding - Dont Answer - CCIS supersedes Tenant-basis Call Forwarding.
8. Call Forwarding - Dont Answer - CCIS is applicable to Consultation Hold - All Calls - CCIS and Call
Transfer - All Calls - CCIS.
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NDA-24338, Issue 11
9. Call Forwarding on a system basis allows direct incoming trunk calls that are not answered to be forwarded
to a predetermined station or the attendant console.
10. The operator answering a Call Forwarding call can identify the called station number on the Attendant Console display if the calling party line is a trunk.
11. When the Attendant extends a call to a station in the same switching office that has set Call Forwarding Dont Answer - CCIS, the called station will ring for 30 seconds. If, after this time the call has not been
answered, Automatic Recall is activated. If desired, this timing can be changed through the Variable Timing
Parameter feature.
12. When the Attendant extends a call to a station in another switching office in the CCIS network that has set
Call Forwarding - Dont Answer - CCIS, the call will be forwarded if the called station does not answer
within a predetermined time period.
13. If any of the restriction features listed below is active for the designated station, call forwarding to that station should not be allowed. It should be noted that a non-restricted station can activate call forwarding to
the stations below, but incoming trunk calls that are forwarded will not be completed (intercept arrangements will apply).
14. If the forwarding number is an ACD/UCD group number and a member of the group is idle, the call rings
at the idle station. If all members of the group are busy, the call remains in queue until a member becomes
available.
15. Non-controlling ACD/UCD stations can activate Call Forwarding - Dont Answer - CCIS. Only calls to the
extension number are forwarded.
16. Call Forwarding - Dont Answer - CCIS to an Attendant will continue to ring the called station when the
system is in Night mode.
17. When the Call Forwarding - Dont Answer - CCIS feature is in effect, if the forwarding station is idle and
the designated station is busy, the forwarding station continues to ring beyond the no answer time period.
18. Call Forwarding can be used from any number of forwarding stations to the same designated station.
19. When calls are forwarded to the operator, the Incoming Call Identification feature allows the Attendant to
identify the call as a forwarded call.
20. When Outgoing Trunk Queuing is provided, ringback is provided to the forwarding station and not to the
designated station.
21. When a call is forwarded, the station number recorded for Station Message Detail Recording (SMDR) is
the forwarding station.
22. When an incoming trunk call is forwarded by Call Forwarding - Dont Answer - CCIS, to an operator in the
distant office, the call is appeared on the NANS key of the Desk Console. (Series 3700 R12.2 enhancement)

NDA-24338, Issue 11
Page 29
23. When Call Forwarding - All Calls/Busy Line/Dont Answer forwards a call through CCIS, the Call Forwarding type and the station number that is setting the service can be indicated on the LCD of the forwarding destination Multiline Terminal
PBX-B
PBX-A
CCIS
STATION
/TRUNK


Station 2000 by
STATION 2000
24. When a call is forwarded through CCIS, and then forwarded to another station by Call Forwarding - All
Calls/Busy Line/Dont Answer or UCD Hunting, the last forwarding station number or the pilot station
number of UCD Group is indicated.
PBX-B
PBX-A
CCIS
STATION
/TRUNK
STATION 3000
Station 2000 by
STATION 2000
CF/UCD
STATION 3001
25. When a call is forwarded to a station in another office by Call Forwarding - Dont Answer - CCIS but the
forward destination station is busy, the calling party hears busy tone or the forwarding station can be recalled. (Series 3700 R12.2 software enhancement)
PBX-B
PBX-A
STATION
/TRUNK
RECALL
STATION 2000
CCIS
STATION 3000
Station 2000 by
Call Forwarding - Dont
Answer.
BUSY
STATION 3001
If Station 3000 is busy,

Station 2000 can be recalled.
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NDA-24338, Issue 11

General Description
This feature allows calls to an inoperative number, through a CCIS trunk, to be intercepted and automatically
routed to a recorded announcement informing the caller that an inoperative number was dialed and giving the
Listed Directory Number for information.
Digital Announcement
Trunk Card
Public
Network
Main Office
Satellite Office
Tributary Office
B:4567
Public
Network
C:6789

NDA-24338, Issue 11
Page 31
Operating Procedure
No manual operation is required once this feature has been programmed in system data.
Service Conditions
1. This feature requires a Digital Announcement Trunk (DAT) Card.
2. This feature is provided on a system basis.
3. Calls to restricted codes will receive reorder tone.
4. Only one common message can be provided for the different intercept conditions.
5. The following call conditions are routed to Call Forwarding - Intercept - CCIS:
Vacant level
Unassigned station number
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NDA-24338, Issue 11

General Description
This feature allows a target station user (Station A) to call a station (Station B) that has set Call Forwarding All Calls - CCIS.
Operating Procedure
Service Conditions
1. This feature is allowed to all stations in the system, except Attendant Consoles.
2. Any station that has set Call Forwarding - All Calls - CCIS can activate any feature, if the station is allowed
the feature, via Class of Service.

NDA-24338, Issue 11
Page 33

General Description
This feature provides visual indications of all CCIS calls being processed or awaiting processing at the Attendant Console.
Station Application
Attendant Console
Operating Procedure
Service Conditions
1. Each Attendant Console is provided with 6 dedicated switching loop keys. Each loop key is associated with
an LED to display the status of the call on that loop. The indicators may be on, off, or flashing, and green
or red.
2. When the Attendant Loop Release feature is activated, the status of the call is removed from the console
until recalled by the Automatic Recall feature.
3. When the Attendant Console is calling a station, the LCD display shows the called stations status (BSY,
RST, PCK, FDA, FDN, FDB).
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NDA-24338, Issue 11

General Description
This feature allows a station user to transfer incoming or outgoing Central Office, intra-office and inter-office
calls to another station in the CCIS network, without Attendant assistance.
Operating Procedure
To transfer a call in progress from a Single Line Telephone:
1. Press the hookswitch momentarily and receive Feature Dial Tone.
2. Dial the third party and receive ringback tone.
3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation Hold - All Calls - CCIS. When the station user hangs up, the first and third parties will be automatically connected.
To transfer a call in progress from a Multiline Terminal:
1. Press the Transfer key and receive Feature Dial Tone.
2. Dial the third party and receive ringback tone.
3. Wait for the third party to answer and announce the transfer while keeping the first party on Consultation Hold - All Calls - CCIS. When the station user hangs up, the first and third parties will be automatically connected.
Service Conditions
1. When Trunk-to-Trunk Connection is provided, an incoming or outgoing network or Tie Line call may be
transferred to an outgoing network trunk, provided that the trunk can provide release supervision. The station user who transfers the call gives line control to the two remaining parties upon hanging up. Therefore,
if the trunk is loop-start, Call Transfer - All Calls - CCIS from trunk to trunk will not function when loop
release supervision is not provided.
2. The linking sequence between switching offices in the CCIS network is shown in the following diagrams.

NDA-24338, Issue 11
Page 35
The linking procedure between two switching offices is as follows in the next two illustrations:
Party A
Public
Network
Main Office
Satellite Office
Tributary Office
Station C Transfers
Party A to Station B in
Satellite Office
Public
Network
B:4567
C:6789
C: Dials
SHF + 4567
+
B: Answer
Public
Network
Main Office
RBT
ACTION 1:
Using Speed Dial, Station C
Transfers Calling Party to
Station B in Satellite Office.
Calling Party Hears Music On Hold,
Transferring Party (C) Hears Ring
Back Tone (RBT) while Station B Rings.
Satellite Office
RG
Public
Network
B:4567
Dials
SHF:(SPD) - 4567 - (RBT)
Music
C:6789
Page 36

NDA-24338, Issue 11
Public
Network
Main Office
RBT
Satellite Office
RG
Tributary Office
Public
Network
B:4567
Music
C:6789
ACTION 2:
B Answers Station Cs Call.
C Goes On Hook.
B Is Talking to Calling Party
B: Answer
+
C: On Hook
Public
Network
Satellite Office
Main Office
Tributary Office
Public
Network
B:4567
RESULT:
Speech Path Channel Between
Main Office and Tributary Office
Becomes Idle and Available for
Next Caller.

NDA-24338, Issue 11
C:6789
Page 37

General Description
This feature permits a station user, while connected to a CCIS network call, to transfer a call to an Attendant
Console via the CCIS network.
Operating Procedure
To transfer a call to an Attendant Console:
1. While engaged in a Central Office trunk call, press the hookswitch momentarily and receive Feature
Dial Tone.
2. Dial the operator access code.
3. The ATND lamp on the Attendant Console flashes and the buzzer sounds. The station receives ringback
tone.
To answer from an Attendant Console:
1. Refer to the Attendant Console Users Guide.
If the station wishes to return to the Central Office trunk call while the Attendant Console is being called:
1. Press the hookswitch momentarily. The ATND lamp on the Attendant Console goes out and the buzzer
stops.
2. Ringback tone ceases; the station returns to the Central Office trunk call.
Service Conditions
1. This feature is activated to an Attendant Console in a 2000 IPS or a 2400 IPX in the CCIS network.
2. This feature is available for incoming or outgoing Central Office trunk calls and for station-to-station calls.
3. The feature allows a station user, while participating in a two-party connection (two stations or a station and
a trunk), to call the operator so that the operator may transfer the call or provide other assistance as required.
4. If all registers are busy and the station user hookswitch flashes, the hookswitch flash is ignored by the system and the parties remain connected.
Page 38

NDA-24338, Issue 11

General Description
This service feature provides, on the LCD display of the calling Multiline Terminal, a display of the called station status of the remote office within the CCIS network.
Station Application
All Multiline Terminals with LCD
Operating Procedure
1. Lift handset or press the Speaker key and dial desired station.
2. The LCD display indicates the status of the Called Station.
Service Conditions
1. If the called station is idle, the display flashes its number until the call is answered.
2. If the called station is busy, the LCD displays:
BUSY
XXXX
Called Station
3. If the called station is in Do Not Disturb, the LCD displays:

DND
XXXX
Called Station
4. If the calling station encounters a restricted station, the LCD displays:

RESTRICT XXXX
Called Station

NDA-24338, Issue 11
Page 39

General Description
This feature permits the station name of a calling or called party at another switching office, through the CCIS
network, to be displayed either on a Multiline Terminal or an Attendant Console.
Operating Procedure
Service Conditions
1. The calling/called station name (maximum of sixteen characters) is displayed on the lower line of the LCD
of a Multiline Terminal or an Attendant Console.
2. The called station name will be displayed on the calling Multiline Terminal during ringing period. The duration of display after the call is answered can be selected by system data programming (display for 6 seconds or continuously). (Series 3300 software enhancement)
3. The calling station name will be flashing while the Multiline Terminal is ringing on its Prime Line. The duration of display after the call is answered can be selected by system data programming (display for 6 seconds or continuously). (Series 3300 software enhancement)
4. If Call Forwarding - Outside forwards the call, the called name displayed at the calling Multiline Terminal
or Attendant Console will be the name of the station that answers the call.
5. If the network includes an office in which Calling Name Display is restricted, or is connected by no CCIS
line, this feature may not be allowed.
6. If 56k CCIS is used, ESF (24 multiframe) must also be used.
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NDA-24338, Issue 11

General Description
This feature permits the number of a calling or called party at another switching office to be displayed either on
a Multiline Terminal or an Attendant Console.
Operating Procedure
Service Conditions
1. The called party number (maximum of 16 digits) is displayed on the calling Multiline Terminal during ringing period. The duration of display after the call is answered can be selected by system data programming
(display for 6 seconds or continuously). (Series 3300 software enhancement)
2. The calling party number is flashing while the Multiline Terminal is ringing on its Prime Line. The duration
of display after the call is answered can be selected by system data programming (display for 6 seconds or
continuously). (Series 3300 software enhancement)
3. If Call Forwarding - All Calls, Call Forwarding - Busy Line, etc., forwards the call, the called number display at the calling Multiline Terminal will be the number of the station that answers the call.
4. When a call with calling party number information (ISDN CPN/Caller-ID/T1-ANI) is received over CCIS,
the information can be transferred. A maximum of 16 digits (with some conditions) can be displayed on the
LCD of the Multiline Terminal, and it also can be sent to the SMDR, or MCI with ANI if provided. Below
shows the conditions whether the calling party number is displayed/output or not when the call is transferred
or forwarded to another station.
a. Call Transfer
When the call is transferred to the station of another office over CCIS, the LCD of the transferred
station displays the calling party number (9 to 16 digits). If the calling party number does not exceed
8 digits, the calling party number is not displayed.
When the call is transferred to the station of another office over CCIS, SMDR/MCI with ANI of the
transferred station displays the calling party number (9 to 16 digits). If the calling party number does
not exceed 8 digits, the calling party number is not output. (Series 3400 software enhancement)
b. Call Frowarding
When the call is forwarded to the station of another office over CCIS, the LCD of the forwarded station displays the calling party number (up to 16 digits).
When the call is forwarded to the station of another office over CCIS, SMDR/MCI with ANI of the
forwarded station outputs the calling party number (up to 16 digits).
5. When using Least Cost Routing (LCR), the calling party number over CCIS tandem connection can be
transferred to ISDN network.

NDA-24338, Issue 11
Page 41

ISDN
network
CCIS
Office-B
(Tandem)
Office-A
6. The calling party number over CCIS tandem connection can be transferred to Q-SIG network. (Series 3200
R6.1 software enhancement)
7. Table below shows the maximum digits of calling party number and the kind of characters that can be transferred in tandem connections.
Digit, Kind
Connecting Pattern
Maximum digits
Kind of
Characters
CLI
CPN
CCIS <-> Q-SIG
16
0 - 9, *, #
CCIS -> ISDN
16
0 - 9, *, #
ISDN -> CCIS
16
0 - 9, *, #
CCIS <-> CCIS
16
0 - 9, *, #
CLI : Calling Line Identify (Station Number)

CPN : ISDN Calling Party Number
8. Examples of number displays for inter-office connections are shown in the attached diagrams for the following cases:
Multiline Terminal to Multiline Terminal
Multiline Terminal to Attendant Console
Multiline Terminal to trunk
Attendant Console to Multiline Terminal
Trunk to Multiline Terminal
Intermediate station number display (1)
Intermediate station number display (2)
Page 42

NDA-24338, Issue 11
Multiline Terminal to Multiline Terminal

2400 IPX/2000 IPS
820
822
CCIS
CCIS
821
CCIS
A: 2000
A: Dial 8224211
2000 IPS
B: 4211
2000 IPS
Called party (B)
Calling party (A)
8202000
8224211
(Time Display)
(Time Display)
CALLING
Calling station
number flashes
office code +
station number
(Maximum 8 digits)
Called station
number
8224211
8202000
(Time Display)
CALLED
PARTY
ANSWERS
Elapsed time
Called station
number

NDA-24338, Issue 11
(Time Display)
Elapsed time
Calling station
number
Page 43
Multiline Terminal to Attendant Console

2400 IPX/2000 IPS
821
822
820
CCIS
2000 IPS
A: 2000
A: Dial 0
B: ATTCON
2000 IPS
Called party (B)
Calling party (A)
CALLING
ATND lamp lights
Called station
number
OPR
(Time Display)
CALLED
PARTY
ANSWERS
Elapsed time
Elapsed time
Called party
Office code
Page 44
8202000
822
Calling station
number
ATND lamp lights

NDA-24338, Issue 11
Multiline Terminal to Tie Trunk Line

2400 IPX/2000 IPS
822
820
TIE
A: 2000
821
CCIS
2000 IPS
2000 IPS
A: Dial
824-4211
Calling party (A)

8244211
(Time Display)
CALLING
Dialed number
...
TIE
(Time Display)
CALLED
PARTY
ANSWERS
Called party
Type of trunk

NDA-24338, Issue 11
Page 45
Attendant Console to Multiline Terminal

2400 IPX/2000 IPS
822
820
821
CCIS
2000 IPS
A: ATTCON
RT= 10
TK = 1234
Called party (B)
Calling party (A)
B: 4211
2000 IPS
820
OPR
(Time Display)
CALLING
Calling party
number flashes
Called station
number
Office code
8224211
820
OPR
(Time Display)
CALLED
PARTY
ANSWERS
(Time Display)
Elapsed time
Called station
number
Elapsed time
Calling party
Office code
Page 46

NDA-24338, Issue 11
Central Office to Multiline Terminal

2400 IPX/2000 IPS
822
820
821
CCIS
RT= 10
TRK = 123
2000 IPS
B: 4211
2000 IPS
822-4211
Called party (B)
...
DDD
(Time Display)
CALLING
Calling party
number flashes
Type of trunk
CALLED
PARTY
ANSWERS
...
DDD
(Time Display)
Elapsed time
Calling party
Type of trunk

NDA-24338, Issue 11
Page 47
Intermediate Station Number Display (1)

2400 IPX/2000 IPS
822
820
C: 5000
821
CCIS
B: 4211
2000 IPS
A: 2000
A: Dial 822-4211
2000 IPS
B: Intermediate station
B
C Call forwarding all calls
Called party (C)
Calling party (A)
8202000
8224211
(Time Display)
(Time Display)
CALLING
Dialed number
Type of
forwarding
Calling party
number flashes
Intermediate
station number (B)
8225000
CALLED
PARTY
ANSWERS
(Time Display)
Elapsed time
Called station
number
8202000
(Time Display)
Elapsed time
Calling station
number
Type of trunk
Page 48

NDA-24338, Issue 11
Intermediate Station Number Display (2)

2400 IPX/2000 IPS
822
820
821
CCIS
B: 4211
2000 IPS
A: 2000
A: Dial 822-4211
C: 5000
2000 IPS
B: Intermediate station
B
C Call forwarding all calls
Called party (C)
Calling party (A)
8202000
4211
(Time Display)
(Time Display)
CALLING
Dialed number
Calling party
number flashes
8225000
CALLED
PARTY
ANSWERS
(Time Display)
Elapsed time

NDA-24338, Issue 11
Called station
number
8202000
(Time Display)
Elapsed time
Calling station
number
Page 49

General Description
This feature provides CCIS networks with Voice over IP (VoIP) capabilities to provide a converged infrastructure over corporate Wide Area Networks (WAN). The IP Enabled D term can communicate with other IP Enabled Dterm over the CCIS network (IP based) on a peer-to-peer connection basis. The legacy terminals (TDMbased terminals) can communicate with other legacy terminals or IP Enabled D term terminals over the CCIS network, via IP Packet Assembler/Disassembler (IP-PAD). Voice compression of G.729a (8 kbps) and G.723.1
(5.3 kbps / 6.3 kbps) is available for those connections. The CCIS Networking via IP provides users with all
TDM-based CCIS functionality, such as feature transparency, centralized management, and centralized facilities.
There are two types of connections available for CCIS Networking via IP:
CCIS Networking via IP (Peer-to-Peer Connections Basis)
When the distant systems are 2000 IPS, the systems are connected on a peer-to-peer basis. The CCIS call
control signals are transmitted between the built-in IP trunks (CCIS Handler; CCH) on the MP card, over
the Local Area Networks and Wide Area Networks (LAN and WAN). For connections between IP Enabled
Dterm terminals, voice signals are also transmitted over the LAN and WAN. For connections between legacy terminals, voice signals are transmitted via IP-PADs. This connection is also available when the distant
systems are 2400 IPX supporting peer-to-peer connections.
Page 50
CCIS Networking via IP between IP Enabled D term Terminals (Peer-to-Peer Connections)

(Distant systems are 2000 IPS)

NDA-24338, Issue 11
CCIS Networking via IP between Legacy Terminals (Peer-to-Peer Connections)

(Distant systems are 2000 IPS)
CCIS Networking via IP (Non Peer-to-Peer Connections Basis)
When the distant systems are 2000 IVS2, the systems are connected with IP trunks [including Voice Compression Trunks (VCT)], via Time Division Switch (TDSW). Voice signals of IP Enabled D term terminals
are transmitted via IP-PADs, while those of legacy terminals are directly connected to the IP trunks. Call
control signals between the systems are also transmitted over the IP trunks. Voice compression of G.729a
(8 kbps) and G.723.1 (5.3 kbps / 6.3 kbps) can be provided by the IP trunks with VCT cards. This connection is also applicable when the distant systems are 2400 IPX not supporting peer-to-peer connections.

NDA-24338, Issue 11
Page 51
Alternate Routing (Series 3200 R6.2 enhancement)
If a destination IPT has a failure, calls can be originated to the IPT other than the faulty IPT in the destination office. If an outgoing IPT has a failure or all lines are busy, the outgoing CCIS call can be routed over
an alternate trunk route.
Pattern 1
Office B
Office A
Intranet
IPT #0
IPT #0
IP Address 00
IPT #1
IP Address 01
Alternate
Routing
Pattern 2
Office A
Office B
IPT failutre
Intranet
IPT #0
IPT #0
IPT #1
IPT #1
IP Address 00
IP Address 01
Alternate
Routing
Pattern 3 (Note: In Series 3200 R6.1 or earlier version of software, only pattern 3 is available.
Office B
Office A
Intranet
IPT #0
IPT #0
IP Address 00
IPT #1
IP Address 01
Alternate
Routing
Trunk
GSTN
Office C
Pattern 4
2000 IPS
Failure
Trunk
Trunk
Tandem
connection
Page 52
IPT #0
Intranet
Alternate Routing (Same as Pattern 1 to 3)

NDA-24338, Issue 11
Link Down Notice (Series 3200 R6.2 enhancement)
This feature displays the link state between a main office and a remote office on the designated Multiline
Terminal or IP Enabled Dterm at both offices, and allows users at both offices to notice the link failure.
GSTN
Remote
Router
Main
DOWN!
Intranet
Router
1. Notice button is flashing
Main Office
Administrator
2. Press the button and the message is

displayed on LCD: Link Down to
CCIS
Remote Office
Administrator
1. Notice button is flashing
2.2. Press the button and the message is

displayed on LCD: Link Down to
CCIS
Station Application
Not applicable
Operating Procedure
To display CCIS link down notice on a Multiline Terminal:
1. When a link down occurs, the Link Down Notice button of Multiline Terminal that has been designated in
system programming flashes rapidly in red (240IPM).
2. Press the flashing button. Link Down to CCIS is displayed on the LCD and the button flashes slowly in
red (60IPM).
3. After six seconds, the LCD display returns to Clock/Calendar display. If you press the button again, the message is displayed every time.
To confirm CCIS link recovery notice on a Multiline Terminal:
1. When a link recovers, the lamp of Link Down Notice button goes out.
2. Press the Link Down Notice button. Normal Condition: CCIS is displayed on the LCD.

NDA-24338, Issue 11
Page 53
Service Conditions
1. Intranet must be used for a CCIS network via IP. (Internet is not supported.)
2. Maximum number of nodes in the CCIS network via IP is 255.
3. All CCIS features are available in the CCIS networking via IP.
Conditions on Peer-to-Peer Connections
1. Peer-to-peer connections over CCIS Networking via IP are available when the distant systems are 2000 IPS
or 2400 IPX supporting peer-to-peer connections.
2. The built-in IP trunks (CCH) on the MP card are assigned with the Virtual Application Processors (AP), and
can support up to 127 trunks per system. One Virtual AP can support up to 64 trunks, and up to two Virtual
APs can be assigned per system.
3. IP-PADs are required for connections between legacy stations/trunks, and IP Enabled D term terminals and
legacy stations/trunks over the CCIS networking via IP. The IP-PAD converts voice packet data to PCM
signals, and one IP-PAD can provide 32 PCM channels. The number of IP-PADs depends on the traffic volume of those connections, and up to eight IP-PADs can be accommodated per system, thus providing 256
PCM channels in total. Up to two IP-PADs can be controlled by the MP without FP cards, and additional
IP-PADs can be controlled by the FP cards (two IP-PADs per FP card).
Note: Legacy stations/trunks means the ones connected to the Time Division Switch (TDSW). Examples of legacy
station/trunk cards are LC, DLC, COT, PRT, CCT, DTI, etc.
4. Following types of IP-PAD are available.

32IPLA/16VCTA
The IP-PAD consists of one PN-32IPLA card and up to two PN-16VCTA cards. The 16VCT cards are
required for voice compression.
The number of 16VCT cards depends on the number of IP-PAD channels required as follows:
Number of voice compression channels
required
IP-PAD Configuration
Up to 16 channels
One 32 IPLA and one 16VCTA card
17 to 32 channels
One 32 IPLA and two 16VCTA cards
The 32IPLA card and 16VCTA cards are connected by front cable.
8IPLA/24IPLA
PN-8IPLA card provides 8 channels of IP-PAD with VCT function per card. Adding PZ-24IPLA
daughter-card on the 8IPLA card provides up to 32 (Note) channels of IP-PAD with VCT function.
Maximum of 8 IP-PAD cards can be accommodated per system, thus providing 256 PCM channels in
total. By system data setting (CM0A, YY=73), the used ports for IP-PAD can be changed to 8/16/24/
32 ports. After changing the data, the IP-PAD reset is required. This data setting is also effective for
the existing IP-PAD card (32IPLA). The used ports for existing IP-PAD (32IPLA) can be changed to
16/24/32 ports. The existing IP-PAD (32IPLA) and new IP-PAD (8IPLA) can be accommodated in the
same system. (Series 3300 software enhancement)
Note: Up to 24 channels of IP-PAD are provided when using G.723.1 codec.
Page 54

NDA-24338, Issue 11
5. Voice compression is available for following connections.

Connections between IP Enabled Dterm terminals
a. The following type of voice compression is available:
G.711 (64 kbps)
G.729a (8 kbps)
G.723.1 (5.3 kbps / 6.3 kbps)
b. Voice compression can be assigned on a call basis or terminal basis, by system programming.
Connections via IP-PAD

a. Voice compression is available for CCIS networking via IP from/to legacy stations/trunks.
b. The following type of voice compression is available:
G.711 (64 kbps)
G.729a (8 kbps)
G.723.1 (5.3 kbps / 6.3 kbps)
c. Voice compression can be assigned on a call basis or terminal basis, by system programming.
d. For details on IP-PAD channel selection mechanism, refer to IP Enabled D term in Business/Hotel
Features and Specifications.
6. For the major specifications of the built-in IP trunks on the MP card, refer to Service Conditions #6 in the
Non-Peer to-Peer Connections (IP trunk connections).
7. The 6/10-party conference using CFTA/CFTB card is not available through CCIS Peer-to Peer Connection.
Conditions on Non Peer-to-Peer Connections (IP trunk connections)
1. IP trunk connections over CCIS Networking via IP are available when the distant systems are 2000 IVS 2,
2400 IMX, or 2000 IPS/2400 IPX not supporting peer-to-peer connections.
2. The IP-PAD is required for connections between IP Enabled D term terminals and IP trunks.
3. Maximum one IP trunk card can be accommodated per PIM.
Maximum eight IP trunk cards can be accommodated in the system.
4. Maximum voice channels per IP trunk card depends on the payload size as follows (payload size can be
assigned in system programming):
Payload Size
10 ms
20 ms
30 ms
40 ms
Maximum Voice Channels per IP Trunk Card

G.729a
G.711
G.723.1
4
8
16
16
4
8
16
16
16
-
Maximum 127 voice channels can be provided per system (point-to-multipoint connection).
5. IP trunk cards must be connected with the intranet via router.

NDA-24338, Issue 11
Page 55
6. Major specifications of IP trunks are as follows:

Description
QoS signaling
Speech encoding/decoding
Payload size
FAX communications protocol

FAX mode detection timer
PAD control
Tandem connection
IPT connection mode
Dynamic jitter buffer
Specifications
IP Precedence/Diffserve
G.711/G729a/G723.1
G.711/G.729a
: 10ms, 20ms, 30ms, 40ms
G723.1
: 30ms (fixed)
T.30
0 to 5 minutes (1 minute increments)
Controlled in the node basis.
IPT to IPT/IPT to ACIS
: available
( but voice quality may deteriorate)
IPT to ISDN
: available
Fixed Connection Mode or Automatic Disconnect
Mode can be assigned per IPT trunk or per destination node in system programming.
10 to 600 ms (10 ms increment)
Conditions on Alternate Routing (Series 3200 R6.2 enhancement)
1. When T1 timeout of IAI is occurred or a message of all lines busy is received from a destination office, an
outgoing CCIS call can be routed over an alternate trunk route. This Alternate Routing can be allowed or
denied on a trunk route basis in system programming. The alternate trunk route can be assigned by CM8A.
2. Maximum eight destination IP addresses can be set per one destination office in system programming. If the
destination IPT has a failure, calls can be originated to the IPT other than the faulty IPT in the destination
office.
3. Alternate Routing is available for the IPT card and built-in IP trunks on the MP card.
4. Alternate Routing is available for tandem calls to CCIS in system programming.
5. Kind of available terminals (state) and trunks
a. Station (Call origination, station call on hold, trunk call on hold)
Single Line Telephone, Multiline Terminal, PS
Note: ISDN Terminal is not available.
b. Attendant Console (Call origination, station call on hold, trunk call on hold)
c. Trunk (Tandem connection)
Incoming trunk = All kinds of trunks except MFC trunk
(COT, LDT, ODT, DTI, CCIS (DTI, IPT), ISDN (PRI, BRI))
Outgoing trunk = CCIS (CCT, DTI, IPT, Built-in IPT, LDT, ODT), Event Based CCIS
Alternative trunk = All kinds of trunks
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NDA-24338, Issue 11
d. Trunk (Routing to public network)

Outgoing trunk = CCIS (CCT, DTI, IPT, Built-in IPT, LDT, ODT), Event Based CCIS
Alternative trunk = COT (DID), ISDN (DID/Called Party Subaddress)
Alternate Routing must be available for the outgoing trunk route and the incoming trunk route of tandem
connection in system programming (CM35>186, 192).
6. Kind of available calls
a. Usual call origination
b. Call Forwarding All Calls
c. Call Forwarding Busy Line
d. Call Forwarding No Answer
7. Alternate Routing is not available in the following features.
a. Call Back - CCIS
b. Centralized Billing - CCIS
c. Centralized Day/Night Mode Change - CCIS
d. Message Waiting Lamp Setting-Attendant/Station - CCIS
e. Voice Call - CCIS
f.
Centralized MAT CCIS
g. Remote MAT (Fault grade display)

h. Busy Lamp Field (BLF) - CCIS
i.
8. Number of Alternate Routing

Maximum number of Alternate Routing is six times. This means seven times including the first call origination attempt.
9. Selection order of destination IP address
The destination IP address for outgoing calls is set by the IP address pattern per LCR pattern number, and
maximum eight IP addresses can be set per IP address pattern. When the call origination fails, the next order
of failed IP address number becomes the first order of IP address number for the next call or later.
Conditions on Idle IPT channel search and Allotter for incoming calls
(Series 3200 R6.2 enhancement)
1. Idle IPT channel search for incoming calls

When all channels of incoming IPT are busy, other idle IPT channels can be used in system programming.
2. Allotter for incoming calls
When a call is terminated to IPT, the system can search an idle circuit of VCT within the IPT by allotter in
system programming. The system automatically starts searching from the next number of VCT circuit that
was used one time ago.
3. Idle IPT channel search and Allotter for incoming calls are available only for IPT card with CCIS Point-toMultipoint connection.

NDA-24338, Issue 11
Page 57
4. Conditions of trunk search

a. CM35 YY=02 is set to 1 (Incoming Trunk) or 3 (Both way Trunk).
b. VCT for IPT is mounted.
c. After L1 lamp is lit, during IPT is in RUN state.
d. Make-busy canceled state by software (CME5 Y=1>1)
e. Restriction of trunk calls by tenant (CM63 Y=2) does not work.
Note: CM63 Y=2 is not effective for incoming calls through CCIS.
5. Available destinations of idle IPT channel search

a. Station
Single Line Telephone, Multiline Terminal, PS, ISDN Terminal
b. Attendant Console
c. Trunk (Tandem connection)
All types of trunks except MFC trunk
Conditions on Link Down Notice (Series 3200 R6.2 enhancement)
1. Link Down Notice is available only for Multiline Terminal and IP Enabled D term accommodated in 2000
IPS. This is not available for a single line telephone and Attendant Console.
2. For message display, Multiline Terminal/IP Enabled Dterm with 24-digit or more LCD is recommended.
3. Notification message can be displayed regardless of idle or busy state of Multiline Terminal, writing the
message over the present display. After six seconds, the display returns to the clock/calender display automatically.
4. 2000 IPS detects Link Down on condition that TCP connection for Peer-to-Peer CCIS is interrupted for 1520 seconds. This condition is equivalent to the condition of fault information registration (Fault Kind=22H/
32H).
5. 2000 IPS regards one connection of link down or link recovery as a fault occurrence or fault recovery in
multiple connections (Point-to-Multipoint).
6. Link Down Notice is not available for TDM based CCIS. This is available for IPT card and built-in IP trunks
on the MP card.
7. When a CCIS link recovers, the flashing lamp of button goes out immediately. 2000IPS detects Link Recovery on condition that TCP connection is established. In Point-to-Multipoint connection, note that the link
connection is established when an actual call is connected.
Page 58

NDA-24338, Issue 11

General Description
This feature is used to collect billing information from each office within the network and to direct it to the associated center office. Billing information is then forwarded to the central billing centers via RS232C or TCP/
IP interfaces.
Operating Procedure
No manual operation is required. The call record outputs are produced automatically.
Service Conditions
1. The 2000 IPS is generally used as a local office, however it can be used as a center office for centralized
billing if all the PBXs within the network are 2000 IPS.
When 2400 IPX is a center office
CO
2000
IPS
Local/
Tandem
Office
CCIS
2400 IPX
Center
Office
CO
SMDR
AP00 or
Built-in SMDR
When 2000 IPS is a center office

CO
2000 IPS
Local/
Tandem
Office
CCIS
2000 IPS
Center
Office
CO
SMDR
AP00 or
Built-in SMDR

NDA-24338, Issue 11
AP00-RS port
or
MP-LAN port
Page 59
2. Two types of SMDR formats are available in Centralized Billing - CCIS as follows:
a. 2400IMS Standard format
b. 2400IMS Extended format (Series 3400 software enhancement)
3. As a center office, one type of SMDR is available among the following patterns of output.
a. SMDR on IP (2400IMS Standard and Extended format) (Series 3400 software enhancement)
b. SMDR with AP00B MRC-C (2400IMS Standard format only)
c. SMDR with AP00B MRC-E (to-I) (2400IMS Standard and Extended format)
d. SMDR with AP00D MRC-A/B/C (2400IMS Standard and Extended format)
As a local office, one type of SMDR is available among the following patterns of output.
a. Built-in SMDR (2400IMS Standard or Extended format) <Recommended>
b. SMDR with AP00B MRC-C (2400IMS Standard format only)
c. SMDR with AP00B MRC-E (to-I) (2400IMS Standard format only)
d. SMDR with AP00D MRC-A/B/C (2400IMS Standard format only)
4. Both of 2400IMS Standard format and Extended format can be used in local offices of a network. Each local
office can select the output format to the center office, from either 2400IMS Standard format or Extended
format.
When the center office supports Extended format, the SMDR received from each local office can be output
from the AP00-RS port or MP-LAN port with either of standard format/extended format. When the center
office does not support Extended format (Series 3300 or earlier), only the SMDR standard format received
from the local office can be output from the AP00-RS port.
5. The Centralized Billing system is composed of local office, tandem office, and center office.
Conditions on Center office (2000 IPS)
a. Maximum of eight local offices can be accommodated.
b. Maximum of 3600 calls/hour can be received. If the center office receives more calls, billing
information is stored at local office.
c. The billing information of own office (center office) can be stored as follows and system
initializing does not lose stored information.
AP00B MRC-C without expansion memory: up to 800 calls
AP00B MRC-C with expansion memory: up to 27000 calls
AP00B MRC-E (to-I) without expansion memory: up to 1310 calls
AP00B MRC-E (to-I) with expansion memory: up to 22270 calls
AP00D MRC-A/B/C (no expansion memory is required): up to 22270 calls
Page 60
May, 2007

NDA-24338, Issue 11
Conditions on Local office

By predetermined office data, local office number of the calling station can be forwarded to the cetner office, and output to the SMDR.
1. In case of using Built-in SMDR
a. The billing information cannot be output at local office.
b. When a failure of the center office occurs or the CCIS link is disconnected, the local office stores
billing information for a maximum of 1024 calls.
System initializing loses stored information.
c. Maximum of 3600 calls per hour can be sent to center office/tandem office.
d. When the 2400IMS Extended format is required, the Built-in SMDR must be used in the local
office.
2. In case of using AP00
a. Built-in SMDR cannot be used.
b. Maximum of 3600 calls per hour can be sent to center office/tandem office.
c. The billing information of local office can be stored as follows and system initializing does not
lose stored information.
AP00B MRC-C without expansion memory: up to 1600 calls
AP00B MRC-C with expansion memory: up to 27000 calls
AP00B MRC-E (to-I) without expansion memory: up to 2620 calls
AP00B MRC-E (to-I) with expansion memory: up to 23580 calls
AP00D MRC-A/B/C (no expansion memory is required): up to 23580 calls
d. The billing information can be sent to center office/tandem office and at the same time it can be
output at local office.
e. When SMDR output is required in local office, the AP00 must be used in the local office.
Conditions on Tandem office

a. One center office and maximum of seven local offices can be accommodated.
b. Maximum of 3600 calls per hour can be received from local office. If the local office receives
more calls, billing information is stored at local office.
c. Maximum of 3600 calls per hour can be sent to center office.
d. Tandem office also can function as a local office.
e. The SMDR 2400IMS Extended format is supported, in addition to the Standard format. (Series
3400 software enhancement)
f.
When SMDR output is required in tandem office, the AP00 must be used in the tandem office.

NDA-24338, Issue 11
May, 2007
Page 61
6. When an 2400 IPX is used as a center office, either the Sub Line or the My Line number can be selected by
system programming to be sent to the SMDR terminal. If the 2000 IPS is used as a center office, only the
My Line number can be sent to the SMDR terminal. When a call is originated from a station (Station A) of
a local office (without AP00), via a COT of a center office (with AP00), a message is sent to the center office
from the local office via CCIS. According to the station number of the calling party, the AP00 of the center
office generates billing information to the SMDR terminal. Following is an example of network.
COT
Local
office
Station B
Center
office
SMDR
Terminal
Station A
MP
MP
AP00
Billing Message
7. Maximum digits of station number is as follows:

a. Built-in SMDR, SMDR with AP00B MRC-E (to-I), SMDR with AP00D MRC-A/B/C: six digits
b. SMDR with AP00B MRC-C: four digits (if the fifth digit of the station numbers is the same, up to
five digits)
8. Multiple center offices can be accommodated in CCIS network of 2400 IPX and 2000 IPS or the network
of all 2000 IPS. Each local office can set one center office, to send the billing information. Following is an
example of network.
Page 62
May, 2007

NDA-24338, Issue 11
2000 IPS
Center 2
2400 IPX
Center 1
SMDR
SMDR
/AP00
CCIS Network
2000 IPS
Local A
2000 IPS
Local B
SMDR
/AP00
Local A/B is set to send the billing
information to Center 1.
Note 1:
Note 2:
2000 IPS
Local C
2000 IPS
Local D
SMDR
/AP00
Local C/D is set to send the billing

information to Center 2.
Local A/B/C/D cannot send the billing information to both of Center 1 and 2. Only one center office can be
set to each local office.
Billing information can be sent to center office and local office.
9. 2000 IPS can connect maximum of two SMDR terminals via RS232C. For example, when two SMDR terminals are used in center office, the billing information of own center office and the billing information of
local offices can be output separately.
Conditions on SMDR on IP (Series 3400 software enhancement)
1. In Centralized Billing - CCIS, the SMDR on IP is available only in the center office (2000 IPS).
2. In the case of LAN output, the MP in the center office does not have the buffer to store the billing information received from the local office. When the communication is interrupted, the billing information is stored
in the local office.
3. If the power is off or the system is initialized in the center office, the stored information is abandoned and
cannot be output.
4. For further details of SMDR on IP, refer to "Station Message Detail Recording (SMDR)" in the Business/
Hotel Features and Specifications.
Conditions on Centralized Billing for Station-to-Station Calls (Series 3800 software enhancements)
1. Centralized Billing for station-to-station calls is available from Series 3800 software.

NDA-24338, Issue 11
Page 63
2. Below table shows an availability of this feature by type of SMDR output in case of the center office.
Type of SMDR Output
(Center Office)
2400IMS Standard
Format
2400IMS Extended
Format
Available
Available
Built-in SMDR (MP-RS232C)
Not Available
Not Available
SMDR with AP00B MRC-C
Not Available
Not Available
SMDR with AP00B MRC-H/I
Available
Available
SMDR with AP00D MRC-B/C
Available
Available
SMDR on IP
3. Below table show an availability of this feature by type of SMDR output in case of the local office.
Type of SMDR Output
(Local Office)
2400IMS Standard
Format
2400IMS Extended
Format
SMDR on IP
Available
Available
Available
Available
Not Available
Not Available
Not Available
Not Available
Not Available
Not Available
Note: When 2400IPX is the center office, SMDR output format is "2400 Standard Format", regardless of system
data programming (CM0401>07).
Conditions on Centralized Billing for Virtual Station Number (Series 3800 software enhancements)
1. When the Call Forwarding - Outside feature is set to a virtual station number, that virtual station number
can be output in the calling party number field or called party number field of the centralized billing.
Below table shows an availability of this feature by type of SMDR output.
Type of SMDR Output
Center Office
Local Office
Available
Available
Not Available
Available
Not Available
Not Available
Available
Available
Available
Available
SMDR on IP
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May, 2007

NDA-24338, Issue 11

General Description
This feature switches the Day/Night mode of a remote office, linked to the main office (2400 IPX) via CCIS.
The mode is switched in accordance with the Day/Night mode switching on the Attendant Console at the main
office.
Operating Procedure
Main Office:
1. The Attendant executes Day/Night mode changeover operation using the normal Attendant Console
method or the master Attendant Console method.
2. After a specified time, the Day/Night mode at the remote office is changed over.
Remote Office:
1. No operation is required.
Service Conditions
1. The 2000 IPS can only be used as a remote office.
2. At a remote office, only one Tenant (Tenant number 01) can use this feature.
3. When a remote office is equipped with an Attendant Console, a changeover of the remote offices Day/Night
mode should not be performed from the Attendant Console of the remote office.
4. An indication on external equipment at a remote office can be provided when Day/Night mode status is
changed by the Attendant Console of the main office. The external equipment is to be provided by the customer and to be connected with a PN-DK00 card. The indication is as follows:
Status
NIGHT mode
DAY mode
Indication
ON
OFF

NDA-24338, Issue 11
Page 65

General Description
This feature allows the system to transmit a calling party number to the 911 Emergency system over CCIS tandem connection.

Network
911 Emergency Route
CCIS
Office-B
(Tandem)
Office-A
Station Application
All stations and Attendant Consoles.
Operating Procedure
1. Lift the handset and receive a dial tone.
2. Dial the trunk access code and telephone number (for example, 911).
3. The system automatically completes a call and sends the pre-assigned number: calling area code + calling
station number.
Service Conditions
1. The Calling Party Information Transferring Service must be provided between calling office and tandem office.
2. The calling to CCIS must be Least Cost Routing (LCR) calling.
The following flow chart describes the calling party number sent to the 911 Emergency Route.
Page 66

NDA-24338, Issue 11
start
Is Calling Number
sent to PSTN?
No
A
(CM08>474)
Yes
Is Calling Trunk
CCIS?
Yes
Is Calling
Number transmitted to E911?
Yes
(CM35 YYY=145)
No
No
No
Is Trunk name
number assigned?
Is Calling
Number
received from
CCIS?
No
Yes
(CM35 YY=03)
Yes
Is Calling
Number assigned to
Local Office Code?
No
A
(CM50 YY=05)
Yes
Assigned Calling
Number is sent

NDA-24338, Issue 11
Calling Number is
not sent.
Calling Number received from CCIS

is sent.
Page 67

General Description
This feature permits a station user, within the CCIS network, to hold any incoming or outgoing public network
or Tie Line call while originating a call to another station within the CCIS network.
Operating Procedure
To hold the original call and place a second call from a Single Line Telephone:
2. The original call is placed on hold and receives Music On Hold, if provided.
3. Dial the second station number and receive ringback tone.
4. The second station answers. The original call is now on Consultation Hold - All Calls - CCIS.
To return to the original call from a Single Line Telephone:
1. In any of the following cases, the calling station can return to the original call by momentarily pressing
the hookswitch:
a. The second station called is busy.
b. The calling station cannot gain access to the second station due to restriction.
c. The second station does not answer.
2. If the second party hangs up, the calling station will automatically be returned to the original call.
3. If the originating station momentarily presses the hookswitch, a three-party Conference will be initiated.
To hold the original call and place a second call from a Multiline Terminal:
1. Press the Transfer key and receive Feature Dial Tone.
2. The original call is placed on hold and receives Music On Hold, if provided.
3. Dial the second station number and receive ringback tone.
4. The second station answers. The original call is now on Consultation Hold - All Calls - CCIS.
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NDA-24338, Issue 11
To return to the original call from a Multiline Terminal:

1. In any of the following cases, the calling station can return to the original call by pressing the Transfer
key:
a. The second station called is busy.
b. The calling station cannot gain access to the second station due to a restriction.
c. The second station does not answer.
2. If the second station hangs up, the calling station will automatically be returned to the original call.
3. If the second station remains in the conversation, pressing the Transfer or Answer key returns the original call to the Multiline Terminal while the second call enters Consultation Hold -All Calls - CCIS.
4. By pressing the Conf key, a three-party conference will be initiated.
Service Conditions
When Trunk-to-Trunk Connection is provided, an outgoing exchange network or Tie Line call can be made by
the station user.

NDA-24338, Issue 11
Page 69

General Description
This feature allows the lines that are used for data transmission through CCIS to be protected from interruptions
such as Attendant Camp-On, Busy Verification - CCIS, Executive Right of Way, and Attendant Override.
Operating Procedure
Service Conditions
1. This feature is assigned in system data programming on a per-station basis.
2. Data Line Security functions on all calls.
3. Data Line Security cannot prevent disruptions from interfering with data transmission when the disruption
occurs outside the system.
4. The following connections are restricted when Data Line Security is allowed since transmitted tones are involved in their operation. All interrupt attempts directed towards stations with a Data Line Security call in
progress result in reorder tone:
Attendant Camp-on with Tone Indication - CCIS
Attendant Override
Executive Right of Way
Attendant Camp-On
5. The ringing interval provided to a station assigned for Data Line Security is fixed at 1 second ON.2 seconds
OFF.
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NDA-24338, Issue 11

General Description
This feature provides outgoing call restrictions within the CCIS network.
The following three types of restrictions are allowed:
Deluxe Traveling Class Mark Restriction
Route Restriction
Numbering Restriction
Operating Procedure
Service Conditions
1. The Route Restriction Class (RSC) of the calling party is sent to the called office as a Deluxe Traveling Class
Mark (TCM), which is used for call restriction.
2. A maximum of eight restriction levels can be sent as a TCM.
3. The Transmitted Restriction Class (TRC) is used to check restrictions on calls outside the CCIS network,
from a different switch.
4. The Route Restriction method is used to restrict a call based on the callers restriction class and the selected
route.
5. Numbering Toll Restriction is used to restrict a call based on the number dialed.
6. The following additional restriction features can be used by an office within the CCIS network:
Time of Day Change
Day of Week Change

NDA-24338, Issue 11
Page 71
Dial Access To Attendant - CCIS

General Description
This feature allows a station user to call an Attendant Console by dialing an operator call code through the CCIS
network.
Operating Procedure
To call an Attendant Console:
1. The station user dials the operator call code and receives ringback tone.
2. The ATND lamp for Incoming Call Identification flashes on the Attendant Console; the Attendant answers the call.
Service Conditions
1. The operator call code must be an Individual Attendant Access - CCIS number.
2. This feature allows any station user or dial repeating Tie Trunk to call an Attendant Console by dialing an
operator call code.
3. This feature is available when the Attendant Console is in a 2000 IPS or a 2400 IPX in the CCIS network.
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NDA-24338, Issue 11
2400 IPX/2000 IPS

821
822
820
A: 2000
CCIS
2000 IPS
A: Dial 0
B: ATTCON
2000 IPS
Called party (B)
Calling party (A)
0
(Time Display)
CALLING
ATND lamp lights

Dialed number
OPR
8202000
822
(Time Display)
(Time Display)
CALLED
PARTY
ANSWERS
Elapsed time
Elapsed time
Called party
Office code

NDA-24338, Issue 11
Calling station
number
ATND lamp lights
Page 73

General Description
This feature provides a display of the station number on the Attendant Console, during an Attendant-to-station
connection, within the CCIS network.
Station Application
Attendant Console
Operating Procedure
The Digital Display is automatically activated whenever the Attendant answers an incoming call from a station,
or originates a call to a station.
Service Conditions
1. Station number is displayed on the top line of the LCD display of Attendant Console.
2. Call Forwarding: When this feature is activated by (or for) the called station, the terminating station number
is indicated on the digital display rather than the called station number when the Attendant extends a call.
3. Station Hunting: When this feature is applied due to the called station being busy and the station being in a
hunt group, the terminating station number is indicated on the digital display rather than the called station
number when the Attendant extends a call.
4. The Digital Display - Station will occur automatically whenever a call is answered or originated by the Attendant.
5. The Digital Display - Station feature will occur whenever the Attendant:
a. extends an incoming call to a station user within the CCIS network.
b. originates a call to a station user within the CCIS network.
c. answers a recall or call forwarding call within the CCIS network.
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NDA-24338, Issue 11

General Description
This feature provides the Attendant with a visual indication of incoming and outgoing trunk calls during an attendant-to-trunk connection within the CCIS network. Trunk Group number and trunk identification code are
displayed.
Station Application
Attendant Console
Operating Procedure
The Digital Display is automatically activated whenever the Attendant answers an incoming trunk call or originates a trunk call.
Service Conditions
1. By pressing the LOOP Key of a call that is in Attendant Camp-On mode and using the DEST key, the Attendant can determine both trunk and station number onto which the call is camped.
2. The Trunk Group number and Trunk code are displayed on the top line of the LCD display of Attendant
Console.
3. A Digital Display will occur automatically whenever a call is answered or originated by the Attendant.
4. The Digit Display - Trunk feature will occur whenever the Attendant answers/originates:
a. an incoming ISDN call
b. an incoming tie line call
c. an intercept call
d. an outgoing ISDN call
e. an outgoing tie line call
f.
or re-enters a held trunk call

NDA-24338, Issue 11
Page 75

General Description
This feature automatically routes incoming exchange calls through CCIS to an assigned station in the network,
without Attendant assistance.
Operating Procedure
The outside calling party dials the telephone number, as usual. The call is answered at a predetermined station,
within the CCIS network, by passing the Attendant Console.
Service Conditions
1. Bothway trunks can be used for Direct-In Termination - CCIS. However, incoming trunks are recommended.
2. It is not necessary to order special DID trunks from the telephone company. However, care should be taken
in the application of Incoming Signaling Groups (Central Office Hunting).
3. Destination station numbers at another office are stored in System Speed Dialing.
4. The maximum number of destination stations is 100.
5. Call billing to the outside party starts when the incoming call connects to the CCIS trunk.
6. If the called station does not answer, after a predetermined time, the incoming call (without release signal),
is automatically cut off.
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NDA-24338, Issue 11

General Description
This feature provides distinctive station ringing patterns for terminated calls, through the CCIS network, so that
a station user can distinguish between incoming internal and external calls.
Operating Procedure
Service Conditions
1. Ringing patterns for incoming internal calls on the CCIS network:
a. 1 second ring, 2 seconds silence
b. 2 seconds ring, 4 seconds silence
2. Ringing patterns for incoming external calls on the CCIS network:
a. 2 seconds ring, 4 seconds silence
b. 2 seconds ring, 2 seconds silence
c. 4 seconds ring, 2 seconds silence
d. 1 second ring, 2 seconds silence
3. When calling a third station (Conference, Consultation - Hold, etc.), the ringing signal to the called station
is the same as an incoming internal call.

NDA-24338, Issue 11
Page 77

General Description
This feature allows a station user to establish Do Not Disturb (DND) status on a temporary basis, during which
time access to the station from incoming CCIS calls will be denied.
Station Application
All stations
Operating Procedure
To set Do Not Disturb from a Single Line Telephone or Multiline Terminal:
2. Dial the Do Not Disturb - CCIS feature access code and receive Service Set Tone.
To cancel Do Not Disturb from a Single Line Telephone or Multiline Terminal:
2. Dial the Do Not Disturb - CCIS cancellation code and receive Service Set Tone.
To set Do Not Disturb - CCIS from a Multiline Terminal:
1. Press the Speaker key and receive dial tone.
2. Press the Do Not Disturb feature key, and the associated LED lights. If the Multiline Terminal is
equipped with an LCD, the display will indicate SET.
3. Press the Speaker key.
To cancel Do Not Disturb - CCIS from a Multiline Terminal:
1. Press the Speaker key and receive dial tone.
2. Press the Do Not Disturb feature key and the associated LED is extinguished. If the Multiline Terminal
is equipped with an LCD, the display will indicate CNCL.
3. Press the Speaker key.
To call a station that set DND (DND Override) from a Multiline Terminal:
2. Dial the station number and the DD LED flashes and busy tone is received.
3. Press the DDOVR key.
4. The station will ring.
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NDA-24338, Issue 11
To call a station that set DND (DND Override) from the Attendant Console:
2. Dial the station number and the DD LED flashes and busy tone is received.
3. Press the DDOVR key.
4. The station will ring.
Service Conditions
1. Calls to stations that are in Do Not Disturb - CCIS mode will receive reorder tone. On a tenant basis, such
calls can be assigned to transfer to the Attendant or a designated station within that PBX.
2. A station in Do Not Disturb - CCIS mode can originate calls in the normal manner.
3. Call Forwarding can be set to a station in Do Not Disturb - CCIS.
4. A Do Not Disturb - CCIS station will be omitted from a Station Hunting chain.
5. This feature can only be set or canceled while the station is receiving internal dial tone.
6. When a Multiline Terminal is set to DND, calls to the primary and secondary extensions will not ring.
Trunks programmed to ring will not ring while DND is set, but flashing LED indications are still provided.
DND will not deny an Executive Override.
7. If the Do Not Disturb feature key is pressed while connected to a trunk or station, the following interruptions
are denied until that call is completed:
Attendant Camp-On with Tone Indication
Attendant Override
Boss - Secretary Override
Call Waiting - Terminating
Call Waiting - Stations
Voice Call - CCIS
8. DND is displayed on a Multiline Terminal with LCD or an Attendant Console, when calling a station in
DND over CCIS. (Series 3600 software enhancement)
9. Do Not Disturb Override over CCIS (Series 3700 R12.1 software enhancement)
An operator (Multiline Terminal attendant position or Attendant Console) can override a DND station in the
distant office connected via CCIS.
When the DND station is idle, the DND station will be rung.
When the DND station is busy, the operator can override the busy connection and 3-party conference is
established.
This is not available from the Consultation Hold between station and trunk.

NDA-24338, Issue 11
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Dual Hold - CCIS
Dual Hold - CCIS

General Description
This feature allows two connected Multiline Terminals to be placed on hold simultaneously over the CCIS link.
This enables the held parties to answer or originate a call from a secondary extension or the idle primary extension.
Operating Procedure
To operate Dual Hold - CCIS from a Multiline Terminal:
1. The user at Station A presses the Hold key. The user at Station B is placed on hold.
2. The user at Station B presses the Hold key. The user at Station A is placed on hold.
3. Dual Hold - CCIS is now in progress.
Service Conditions
1. This feature is available for inter-office calls, through CCIS.
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NDA-24338, Issue 11

General Description
This feature provides an LCD which shows the duration of time that a Multiline Terminal is connected to any
trunk through the CCIS network.
Operating Procedure
Service Conditions
1. The elapsed time is displayed in the left side of the LCD.
2. The elapsed time can reach a maximum of 9 hours, 59 minutes and 59 seconds, after which the clock returns
to zero.
3. A continuous time display appears when a call is retrieved from Consultation Hold - All Calls - CCIS, Conference Call, Exclusive Hold and Non-Exclusive Hold retrieved by the same station.
4. When a call is transferred, the elapsed time of the party receiving the transfer begins at zero.
5. The elapsed time is not displayed when the station is in conference.

NDA-24338, Issue 11
Page 81

General Description
This feature allows voice and data station numbers to be assigned to any instrument in the CCIS network, based
solely upon numbering plan limitations.
Office location is indicated by all digits of the station number, as the following figure shows.
Satellite Office
Public
Network
Main Office
53XX
Tributary Office
4XXXX
Public
Network
51XX
6XXXX
52XX
6XXXX
Operating Procedure
Service Conditions
1. Careful consideration should be given to the network numbering plan to avoid needless loss of access codes
or duplication of station numbers.
2. Tenant Service is not provided, i.e., numbers cannot be duplicated for different tenants.
3. One to eight digits can be assigned as a station number.
4. The first digit or second digit of a station number distinguishes one system from another system.
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NDA-24338, Issue 11

General Description
This feature allows a Multiline Terminal station user to respond to a voice call, through the CCIS network, without lifting the handset.
Operating Procedure
To answer a Voice Call - CCIS:
1. Press the Feature key followed by 1 to turn on the microphone; the LED associated with MIC lights.
2. Respond to the call in a hands-free manner.
Service Conditions
1. Hands-Free Answer Back - CCIS may only be used when responding to a Voice Call - CCIS on the primary
extension of a Multiline Terminal.
2. Refer to the Voice Call - CCIS Features and Specifications for further information.

NDA-24338, Issue 11
Page 83
Hot Line - CCIS
Hot Line - CCIS

General Description
This feature allows two stations, at different nodes in the CCIS network, to be mutually associated on an automatic ringdown basis through the CCIS network.
Operating Procedure
To place a Hot Line - CCIS call:
1. The user at Station A lifts the handset.
2. Station B is rung.
3. The user at Station B lifts the handset and the connection is established.
Service Conditions
1. If both phones in a Hot Line - CCIS pair are equipped with dials, either one may transfer a Hot Line - CCIS
call to another station, in the CCIS network, using the Call Transfer - All Calls - CCIS feature.
2. A maximum of 100 (inclusive) Hot Line or Brokerage Hot Line stations are permitted in the system.
3. Hot Line - CCIS assignments are programmed into system data via the Maintenance Administration Terminal (MAT) or the Customer Administration Terminal (CAT).
4. The System Speed Dialing feature is used to call the station in the other office.
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NDA-24338, Issue 11
House Phone - CCIS
House Phone - CCIS

General Description
This feature allows selected stations to call an Attendant Console, through the CCIS network, simply by going
off hook.
Operating Procedure
To call an Attendant in another office:
1. The House Phone - CCIS user lifts the handset.
2. The Attendant in another office is automatically called. The ATND lamps on the Attendant Console
flash and the console buzzer sounds.
Service Conditions
1. House Phone - CCIS may be equipped with or without dials.
2. House Phone - CCIS assignments are programmed into system data using the Maintenance Administration
Terminal (MAT) or the Customer Administration Terminal (CAT).
3. A maximum of 100 House Phones is permitted in the system.
4. The System Speed Dialing feature is used to call an Attendant in another office.
5. This feature is available when an Attendant Console is in the 2000 IPS or the 2400 IPX in the CCIS network.

NDA-24338, Issue 11
Page 85

General Description
This feature allows an Attendant to visually identify the type of service and/or trunk group that is arriving or
waiting to be answered at the Attendant Console through the CCIS network.
Operating Procedure
Service Conditions
1. A flashing lamp indicates a call waiting to be answered.
2. A steady lamp indicates an answered call.
3. A maximum of 12 lamp and key groups can be associated with Incoming Call Identification.
4. An example of lamp and key assignment is as follows:
LDN
ATND
RCL
ICPT
NANS
BUSY
TIE
C.O. Incoming Calls

Operator Calls
Operator Recall
Intercept Calls
Do Not Answer Calls
Busy Line Calls
Tie Line Incoming Calls
5. More than one Incoming Call Identification (ICI) lamp can be lit at one time on the Attendant Console. The
Attendant can select any incoming call by pressing the associated key.
6. Calls can be answered via the ANSWER key for first-in, first-out priority.
7. Attendant Consoles are limited to 6 unique Incoming Call Identification indications. However, more than one
incoming trunk group can be programmed for the same Incoming Call Identification.
8. Assignment of ICI lamp and key can be assigned on a trunk route basis.
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NDA-24338, Issue 11

General Description
This feature permits a station user to call a specific Attendant Console, in the CCIS network, using an individual
Attendant Identification Number.
Operating Procedure
1. The station user dials an individual Attendant Identification Number.
2. The Attendant at the directed Attendant Console receives an Incoming Call Identification indication and can
answer using the normal operating procedures.
Service Conditions
1. An Attendant Identification Number must be assigned to each Attendant Console.
2. This feature is available when the Attendant Console is attached to the main 2400 IPX in the CCIS network.

NDA-24338, Issue 11
Page 87

General Description
This feature routes Listed Directory Number (LDN) calls to a selected station in the CCIS network when the
Night mode has been entered.
Operating Procedure
Service Conditions
1. The maximum number of LDNs is eight.
2. The destination party is assigned to Day/Night mode.
Examples:
a. There is an Attendant Console in the same office.
DAY
Incoming to Attendant Console in the same office.
NIGHT
Incoming to station or TAS line in the other office.
b. There is an Attendant Console in the other office.
DAY
Incoming to Attendant Console in the other office.
NIGHT
Incoming to station or TAS line in the same office.
3. When the system is in the Night mode, a DID incoming call with an LDN from another switching office
through CCIS can be routed to a designated TAS line or station in the system.
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NDA-24338, Issue 11

General Description
This feature provides an indication on external equipment when the CCIS link is connected/disconnected, when
the system is initialized, or when the CCH is in make-busy.
Operating Procedure
Service Conditions
1. External equipment is to be provided by the customer and to be connected with a PN-DK00 card.
2. The indication is as follows:
Status
Link disconnected
Link connected
System Initialized
CCH make busy
Indication
ON
OFF
ON
ON
3. When the CCH is in make-busy, an external indication is provided about one minute later.

NDA-24338, Issue 11
Page 89

General Description
This feature provides the system connected to CCIS network with the capability to release the redundant CCIS
link connection and re-connect the link within the system for efficient usage of the CCIS links.
Station Application
Not Applicable
Operating Procedure
Service Conditions
1. The link re-connect capability is provided for the following types of calls:
A station call over CCIS is transferred or forwarded to another station or trunk within the same office
as the call originating station (Figure 1).
2000 IPS
2000 IPS
2000 IPS
Station A
2000 IPS
Station A
CCIS
CCIS
Station B
Station C/
Attendant
Console
CCIS
2000 IPS
Station B
CCIS
2000 IPS
2000 IPS
Station A
Station C/
Attendant
Console
2000 IPS
Station A
CCIS
C.O./ISDN/TIE/CCIS
CCIS
CCIS
Station C/
Attendant
Console
C.O./ISDN/
TIE/CCIS
CCIS
Station C/
Attendant
Console
Station A, B and C must be Single Line Telephone, Multiline Terminal or PS

Note: When the station A holds the call, or in the conference, the link re-connect is not provided.
Figure 1 Link Reconnect for Station Calls
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NDA-24338, Issue 11
A trunk call (C.O./ISDN/TIE/CCIS) over CCIS is transferred or forwarded to another station or trunk
within the same office as the original incoming trunk (Figure 2).
2000 IPS
2000 IPS
2000 IPS
C.O./ISDN/TIE/CCIS
2000 IPS
C.O./ISDN/TIE/CCIS
CCIS
CCIS
C.O./ISDN/TIE/CCIS
Station/
Attendant
Console
CCIS
2000 IPS
C.O./ISDN/TIE/CCIS
2000 IPS
2000 IPS
C.O./ISDN/TIE/CCIS
Station/
Attendant
Console
CCIS
2000 IPS
C.O./ISDN/TIE/CCIS
CCIS
CCIS
Station
Station /
Attendant
Console
CCIS
Station
Station /
Attendant
Console
CCIS
Station must be Single Line Telephone, Multiline Terminal or PS

Figure 2 Link Reconnect for Trunk Tandem Calls
A trunk call (C.O./ISDN/TIE/CCIS) over CCIS is transferred or forwarded to the Digital Announcement Trunk (DAT) for Delay Announcement - UCD within the same office as the original incoming
trunk (Figure 3).
2000 IPS
2000 IPS
2000 IPS
C.O./ISDN/TIE/CCIS
CCIS
A
CCIS
DAT
D
2000 IPS
C.O./ISDN/TIE/CCIS
Station /
Attendant
Console
CCIS
DAT
D
Station /
Attendant
Console
CCIS
Station must be Single Line Telephone, Multiline Terminal or PS

Figure 3 Link Reconnect for Delay Announcement - UCD
2. In Link Reconnect for Delay Announcement - UCD, queuing priority at Trunk C (before Link Reconnect)
is maintained at Trunk A (after Link Reconnect).

NDA-24338, Issue 11
Page 91
3. After Link Reconnect for Delay Announcement - UCD, when a UCD station becomes available and the call
is answered, SMDR for Trunk A to the UCD station will start, if provided.
4. Link Reconnect for Delay Announcement - UCD does not support SMFN for OAI, so this feature should
not be used in the system with OAI applications.
5. For Peer-to-Peer link re-connect, the 2000 IPS must be connected with Peer-to-Peer CCIS for both way.
(Series 3200 R6.2 software enhancement)
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NDA-24338, Issue 11
Message Waiting Lamp Setting - Attendant CCIS

General Description
This feature allows an Attendant, in the 2400 IPX, to set or cancel a Message Waiting lamp indication, through
the CCIS network, on a station in 2000 IPS.
Operating Procedure
To set a Message Waiting indication:
1. Press an idle LOOP key and receive dial tone.
2. Dial the Message Waiting feature access code (maximum of three digits) and receive Feature Dial Tone.
3. Dial the station number and receive Service Set Tone.
4. Message Waiting indication is set.
5. Press the RELEASE key to return to an idle condition.
To cancel a Message Waiting indication:
1. Press an idle LOOP key and receive dial tone.
2. Dial the Message Waiting cancellation code (maximum of three digits) and receive Feature Dial Tone.
3. Dial the station number and receive Service Set Tone.
4. Message Waiting indication is canceled.
5. Press the CANCEL key to return to an idle condition.
Service Conditions
1. The Message Waiting lamp on a Single Line Telephone or a Multiline Terminal lights when this feature is
activated.
2. If an Attendant attempts to set Message Waiting to a station which has already Message Waiting set, the
Attendant will receive Service Set Tone.
3. Message Waiting indications are retained when the system is initialized.
4. An Attendant Console or station in a 2000 IPS does not have the facility to set or cancel a Message Waiting
lamp on a station at another switching office, through CCIS.

NDA-24338, Issue 11
Page 93
5. An LC card with the Message Waiting function is required. Single Line Telephones must be equipped with
Message Waiting lamps for 70 vdc.
2000 IPS
2400 IPX
STA
STA
MWL ON/OFF
Control
Large type ATTCON
MWL
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NDA-24338, Issue 11
Message Waiting Lamp Setting - Station CCIS

General Description
This feature allows a station user, in the 2400 IPX, to set or cancel a Message Waiting lamp indication, through
the CCIS network, to a station in a 2000 IPS with this feature.
Operating Procedure
To set a Message Waiting indication:
2. Dial the Message Waiting feature access code (maximum of three digits) and receive Feature Dial Tone.
3. Dial the desired station number and receive Service Set Tone.
4. Message Waiting indication is set at the station.
To cancel Message Waiting indication:
2. Dial the Message Waiting cancellation code (maximum of three digits) and receive Feature Dial Tone.
3. Dial the desired station number and receive Service Set Tone.
4. Message Waiting indication at station is canceled.
Service Conditions
1. If a station attempts to set Message Waiting to a station which has already Message Waiting set, the station
will receive Service Set Tone.
2. This service can be allowed or denied by Class of Service.
3. Message Waiting indications are retained when the system is initialized.
4. Message Waiting for one station can be controlled from the Attendant Console and any other station at the
same time.
5. Message Waiting cannot be activated on a Multiline Terminal virtual line.
6. An Attendant Console or station in a 2000 IPS does not have the facility to set or cancel a Message Waiting
Lamp on a station at another switching office through CCIS.

NDA-24338, Issue 11
Page 95
7. If the recipient of the Message Waiting is a Multiline Terminal of a 2000 IPS without a Message Waiting key
assigned, the LCD will indicate MSGX. When scrolling through Message Waiting indications, the station
number which set the Message Waiting will not be indicated.
2400 IPX
2000 IPS
STA
STA
MWL ON/OFF
Control
Large type ATTCON
MWL
8. An LC card with the Message Waiting function is required . Single Line Telephones must be equipped with
Message Waiting lamps for 70 vdc.
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NDA-24338, Issue 11

General Description
This feature provides access to all types of external and customer-provided equipment/facilities, such as Tie
Line and exchange network, along with Dictation, Paging Access - CCIS and Code Calling through the CCIS
network.
Operating Procedure
Service Conditions
1. Access to these trunk routes is allowed or denied via Class of Service - Individual.
2. An interface circuit must be provided for each required trunk.
3. Miscellaneous Trunk Access - CCIS is programmed in system data via the Maintenance Administration Terminal (MAT) or the Customer Administration Terminal (CAT).

NDA-24338, Issue 11
Page 97

General Description
This feature denies certain stations and dial-repeating tie trunks access to specific trunk groups, such as Tie
Line, exchange network, Dictation or Paging Access - CCIS through the CCIS network.
Operating Procedure
Service Conditions
1. Restricted call attempts will receive reorder tone.
2. Station line access to a given miscellaneous trunk group is controlled by assigning a Route Restriction Class
(RSC) to each line. There can be a maximum of eight different RSCs (1-8) per system, each of which can be
programmed to restrict an assigned station from none, one, or more than one miscellaneous trunk group
(maximum of 64 trunk groups).
3. This feature can be assigned to stations or dial-repeating tie trunks in Class of Service - Individual restrictions.
4. If a station users Class of Service - Individual allows outgoing route completion via the Attendant, the station user can dial the Attendant access code for completion of miscellaneous trunk calls.
5. The Call Transfer - All Calls feature will operate as follows:
If the restricted station line is the second party, this station cannot add a trunk from which this station is
restricted.
If the restricted station line is not the second party, the second party cannot connect the restricted station
line to a trunk from which the station is normally restricted.
If a restricted station user calls another station, the called station cannot use the Call Transfer feature to
connect the calling station to a trunk group to which the restricted station is denied dial access. If a transfer is attempted, the second party station will receive an immediate transfer recall.
6. Night Service: Restrictions can be changed for a given station when the system is in the Night mode of operation.
7. Tie Line Access: If the station user accesses a tie trunk to a distant PBX, access to outside exchanges can
only be controlled by the distant PBX.
8. Miscellaneous Trunk Restriction - CCIS is programmed in system data via the Maintenance Administration
Terminal (MAT) or the Customer Administration Terminal (CAT).
Page 98

NDA-24338, Issue 11

General Description
This feature allows the last hop of a Multiple Call Forwarding - All Calls sequence to be forwarded over a CCIS
network to a station in another office.
Operating Procedure
To set Call Forwarding - All Calls from a Single Line Telephone:
To cancel Call Forwarding - All Calls from a Single Line Telephone:
2. Dial the Call Forwarding - All Calls cancellation code and receive Service Set Tone.
To set Call Forwarding - All Calls from the Attendant Console:
To cancel Call Forwarding - All Calls from the Attendant Console:
2. Dial the Call Forwarding - All Calls cancellation code and receive Feature Dial Tone.
To set Call Forwarding - All Calls from a Multiline Terminal:
1. Lift the handset or press the Speaker key, and receive dial tone.
2. Press the Call Forwarding - All Calls feature key and receive Feature Dial Tone.

NDA-24338, Issue 11
Page 99
SET
XXXX
(Time Display)

To cancel Call Forwarding - All Calls from a Multiline Terminal:
2. Press the Call Forwarding - All Calls feature key. The LCD shows:
CF ALL
XXXX
(Time Display)
shows:
CANCEL
(Time Display)
Service Conditions
1. Multiple Call Forwarding - All Calls - CCIS service can forward a call up to five times within the same office.
2. If the calling station is set as the destination in a multiple hop scenario, Multiple Call Forwarding - All Calls
- CCIS will not be performed. That is, an infinite loop will not occur.
3. If the incoming call terminates to one of the stations that has once taken part in the process of a multiple
hop scenario (Busy Line or All Calls), Call Forwarding - All Calls - CCIS service from that station will be
performed and the system will not try to forward the call again. That is, the call will terminate at the station
prior to an infinite loop taking place.
4. If a station is Call Forwarding - All Calls - CCIS to another station in a different tenant and that station is
Call Forwarded - Busy Line or All Calls - CCIS to the Attendant Console, the calling station (via CCIS) will
be connected to the called stations Attendant Console.
5. For Multiple Call Forwarding - All Calls - CCIS service, the display on a Multiline Terminal will show the
terminating station number for the calling party. For the terminating station, the display on the Multiline Terminal will show the called station number and the calling party number (station or trunk).
Page 100

NDA-24338, Issue 11
6. If a calling station has been forwarded using Call Forwarding - All Calls - CCIS five times within the same
office and encounters a sixth Call Forwarding - All Calls - CCIS condition, the calling station will not be
forwarded and will ring at the fifth destination.
7. If two stations have set Call Forwarding - All Calls - CCIS to each other, an incoming call will not be forwarded.
8. If the destination station in a Multiple Call Forwarding - All Calls - CCIS situation is busy and has not set
Call Forwarding - Busy Line, the calling party will receive busy tone.
9. Multiple Call Forwarding - All Calls - CCIS and Call Forwarding - Busy Line - CCIS may be mixed; a single
call may be forwarded up to five times using any combination of these features.
10. When combining Call Forwarding - Busy Line and Call Forwarding- All Calls - CCIS, if the destination
station is busy, then the calling party will hear busy tone after the PBX forwards a call five times.
11. If an incoming call encounters Multiple Call Forwarding - All Calls - CCIS and the destination is the attendant, the incoming call will light the LDN lamp.
12. Each call forward over a CCIS link will impact the BHCA rating of the respective CCIS link.
13. When multiple Call Forwarding over CCIS link is allowed in system programming, number of Call Forwarding over CCIS link is up to seven combined with Multiple Call Forwarding - All Calls/Busy Line/Dont
Answer.
14. When multiple Call Forwarding over CCIS link is not allowed in system programming, Call Forwarding
over CCIS link is available only once.
15. The cases of multiple Call Forwarding over CCIS link are shown in following figures:
Office-D
Office-C
CCIS
Office-A
Office-B
Office-C
Office-D
Office-B
CCIS
Counter = 1
Counter = 2
Multiple CF over CCIS

Allowed
Allowed
Allowed
Allowed

NDA-24338, Issue 11
Office-A
CCIS
Number of CF
over CCIS = 2
Page 101
Office-D
Office-C
Office-B
Office-A
CCIS
CCIS
CCIS
Counter = 1
Counter = 2
Counter = 0
Office-A
Office-B
Office-C
Office-D

Not allowed
Allowed
Allowed
Allowed
Office-D
Office-C
CCIS
Number of CF over CCIS = 2
Office-B
CCIS
Office-A
CCIS
Counter = 0
Office-A
Office-B
Office-C
Office-D
Page 102

Allowed
Not allowed
Allowed
Allowed

but Office-B is not allowed,
so Counter = 0.

NDA-24338, Issue 11
16. When there is a tandem office in network, the cases of multiple Call Forwarding over CCIS link are shown
in following figures:
Office-D
Office-C
Office-B
Office-A
CCIS
CCIS
CCIS
Counter = 1
Counter = 2
Counter = 2
Tandem
Office-A
Office-B
Office-C
Office-D

Allowed
Allowed
Allowed
Allowed
Office-D
Office-C
CCIS
Office-B
Office-A
CCIS
CCIS
Counter = 0
Counter = 2
Tandem
Office-A
Office-B
Office-C
Office-D

Not allowed
Allowed
Allowed
Allowed

NDA-24338, Issue 11
Page 103
Office-D
Office-C
CCIS
Office-B
Office-A
CCIS
CCIS
Counter = 0
Counter = 0
Tandem
Office-A
Office-B
Office-C
Office-D
Page 104

Not allowed
Not allowed
Allowed
Allowed

NDA-24338, Issue 11

General Description
This feature allows the last hop of a Multiple Call Forwarding - Busy Line sequence to be forwarded over a
CCIS network to a station in another office.
Operating Procedure
To set Call Forwarding - Busy Line - CCIS from a Single Line Telephone:
To cancel Call Forwarding - Busy Line - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - Busy Line cancellation code and receive Service Set Tone.
To set Call Forwarding - Busy Line - CCIS from the Attendant Console:
To cancel Call Forwarding - Busy Line - CCIS from the Attendant Console:
2. Dial the Call Forwarding - Busy Line cancellation code and receive Feature Dial Tone.
To set Call Forwarding - Busy Line - CCIS from a Multiline Terminal:
2. Press the Call Forwarding - Busy Line feature key and receive Feature Dial Tone.

NDA-24338, Issue 11
Page 105
SET
XXXX
(Time Display)
Forwarding Station Number

To cancel Call Forwarding - Busy Line - CCIS from a Multiline Terminal:
2. Press the Call Forwarding - Busy Line feature key. The LCD shows:
CF BUSY
XXXX
(Time Display)
shows:
CANCEL
(Time Display)
Service Conditions
1. Multiple Call Forwarding - Busy Line - CCIS service can hop up to five times within the same office.
2. If the calling station is set as the destination in a multiple hop scenario, Multiple Call Forwarding - Busy
Line - CCIS will not be performed. That is, an infinite loop will not occur.
3. If the incoming call returns to one of the stations that has once taken part in the process of a multiple hop
scenario, Call Forwarding - Busy Line - CCIS service from that station will not be performed.
4. If all the stations are busy in a multiple call forwarding environment, the calling station may then activate
Call Back to the called station.
5. If the called station to which incoming calls are forwarded in multiple hop service, Call Forwarding - Busy
Line will not be performed at that station.
6. If a station is Call Forwarded - Busy Line to another station in a different tenant and the station is Call Forwarded - Busy Line to the Attendant Console, the calling station (via CCIS) will be connected to the called
stations Attendant Console.
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NDA-24338, Issue 11
7. For Multiple Call Forwarding - Busy Line service, the display on a Multiline Terminal will show the terminating station number for the calling party. For the terminating station, the display on the Multiline Terminal
will show the called station number and the calling party number (station or trunk).
8. When multiple Call Forwarding over CCIS link is allowed in system data, number of Call Forwarding over
CCIS link is up to seven combined with Multiple Call Forwarding - All Calls/Busy Line/Dont Answer.
9. When multiple Call Forwarding over CCIS link is not allowed in system data, Call Forwarding over CCIS
link is available only once.
Office-D
Office-C
CCIS
Office-A
Office-B
Office-C
Office-D
Office-B
Office-A
CCIS
CCIS
Counter = 1
Counter = 2

Allowed
Allowed
Allowed
Allowed
Office-D
Office-C
Number of CF
over CCIS = 2
Office-B
Office-A
CCIS
CCIS
CCIS
Counter = 1
Counter = 2
Counter = 0
Office-A
Office-B
Office-C
Office-D

Not Allowed
Allowed
Allowed
Allowed

NDA-24338, Issue 11
Page 107
Office-D
Office-C
CCIS
Office-B
CCIS
Office-A
CCIS
Counter = 0
Office-A
Office-B
Office-C
Office-D

Allowed
Not allowed
Allowed
Allowed

so Counter = 0
Office-D
Office-C
Office-A
CCIS
CCIS
Counter = 1
Counter = 2
Counter = 2
Office-A
Office-B
Office-C
Office-D
Page 108
Office-B
CCIS

Allowed
Allowed
Allowed
Allowed

NDA-24338, Issue 11
Office-D
Office-C
CCIS
Office-B
Office-A
CCIS
CCIS
Counter = 0
Counter = 0
Tandem
Office-A
Office-B
Office-C
Office-D

Not allowed
Allowed
Allowed
Allowed
Office-D
Office-C
CCIS
Office-B
Office-A
CCIS
CCIS
Counter = 0
Counter = 0
Tandem
Office-A
Office-B
Office-C
Office-D

Not allowed
Not allowed
Allowed
Allowed

NDA-24338, Issue 11
Page 109
Multiple Call Forwarding - Dont Answer CCIS

General Description
This feature allows the last hop of a Multiple Call Forwarding - Dont Answer sequence to be forwarded over
a CCIS network to a station in another office.
Operating Procedure
To set Call Forwarding - Dont Answer - CCIS from a Single Line Telephone:
To cancel Call Forwarding - Dont Answer - CCIS from a Single Line Telephone:
2. Dial the Call Forwarding - Dont Answer cancellation code and receive Service Set Tone.
To set Call Forwarding - Dont Answer - CCIS from the Attendant Console:
To cancel Call Forwarding - Dont Answer - CCIS from the Attendant Console:
2. Dial the Call Forwarding - Dont Answer cancellation code and receive Feature Dial Tone.
To set Call Forwarding - Dont Answer - CCIS from a Multiline Terminal:
2. Press the Call Forwarding - Dont Answer feature key and receive Feature Dial Tone.
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NDA-24338, Issue 11
SET
XXXX
(Time Display)
Forwarding Station Number

To cancel Call Forwarding - Dont Answer - CCIS from a Multiline Terminal:
2. Press the Call Forwarding - Dont Answer feature key. The LCD shows:
CF NANS
XXXX
(Time Display)
shows:
CANCEL
(Time Display)
Service Conditions
1. Multiple Call Forwarding - Dont Answer - CCIS service can be forwarded as many times as desired. The
call will stop forwarding when it terminates to an Attendant Console or to a station that is not assigned this
feature.
2. When a station encounters a Call Forwarding - Dont Answer - CCIS condition and is forwarded to a busy
station in the same office, the system will check the status of the busy station at intervals of approximately
ten seconds.
3. Multiple Call Forwarding - Dont Answer - CCIS service can be used by the following incoming calls:
Intra-Office
Direct Inward Dialing (DID)
Direct-In Termination (DIT)
Night Connection
Hot Line

NDA-24338, Issue 11
Page 111
4. If a station transfers a call to another station with Call Forwarding - Dont Answer - CCIS service and releases from the connection, Recall will override Call Forwarding - Dont Answer - CCIS if the call is unanswered after a predetermined time.
5. Multiple Call Forwarding - Dont Answer - CCIS will not be activated if the calling party encounters a busy
station that has activated Call Forwarding - Busy Line - CCIS service.
6. If a station is Call Forwarding - Dont Answer - CCIS to another station in a different tenant and that station
is Call Forwarding - Dont Answer - CCIS to the Attendant Console, the calling station (via CCIS) will be
connected to the called stations Attendant Console.
7. For Multiple Call Forwarding - Dont Answer - CCIS service, the display on a Multiline Terminal will show
the terminating station number for the calling party. For the terminating station, the display on the Multiline
Terminal will show the forwarding stations number and the calling party number (station or trunk).
8. When multiple Call Forwarding over CCIS link is allowed in system data, number of Call Forwarding over
CCIS link is up to seven combined with Multiple Call forwarding - All Calls/Busy Line/Dont Answer.
9. When multiple Call Forwarding over CCIS link is not allowed in system data, Call Forwarding over CCIS
link is available only once.
Office-D
Office-C
CCIS
Office-A
Office-B
Office-C
Office-D
Page 112
Office-B
Office-A
CCIS
CCIS
Counter = 1
Counter = 2

Allowed
Allowed
Allowed
Allowed

NDA-24338, Issue 11
Office-D
Office-C
Office-B
Office-A
CCIS
CCIS
CCIS
Counter = 1
Counter = 2
Counter = 0
Office-A
Office-B
Office-C
Office-D

Not allowed
Allowed
Allowed
Allowed
Office-D
Office-C
CCIS
Office-B
CCIS
Office-A
CCIS
Counter = 0
Office-A
Office-B
Office-C
Office-D

Allowed
Not allowed
Allowed
Allowed

NDA-24338, Issue 11

so Counter = 0
Page 113
Office-D
Office-C
Office-B
Office-A
CCIS
CCIS
CCIS
Counter = 1
Counter = 2
Counter = 2
Tandem
Office-A
Office-B
Office-C
Office-D

Allowed
Allowed
Allowed
Allowed
Office-D
Office-C
CCIS
Office-B
Office-A
CCIS
CCIS
Counter = 0
Counter = 0
Tandem
Office-A
Office-B
Office-C
Office-D
Page 114

Not allowed
Allowed
Allowed
Allowed

NDA-24338, Issue 11
Office-D
Office-C
CCIS
Office-B
Office-A
CCIS
CCIS
Counter = 0
Counter = 0
Tandem
Office-A
Office-B
Office-C
Office-D

Not allowed
Not allowed
Allowed
Allowed

NDA-24338, Issue 11
Page 115

General Description
This feature provides console operation where Attendant Consoles are installed in more than one node in the
CCIS network.
Station Application
Attendant Console
Operating Procedure
Service Conditions
1. Call transfer among Attendant Consoles in different nodes is possible, but call identification information cannot be transferred from one node to another.
2. When Attendant Consoles are installed in multiple nodes, Day/Night mode changeover is controlled independently in each node.
3. The following types of calls on the CCIS network are identified by the lamps on the Attendant Console:
LDN
FX
WATS
CCSA
TIE
ATND
4. When Attendant Consoles are installed in multiple nodes, an incoming call is only indicated at the terminating Attendant Console. No indication is given on the Attendant Consoles at the other nodes.
5. The maximum number of consoles per Firmware Processor (FP) is 8.
6. The maximum number of consoles allowed per system is 8.
7. Each incoming call is displayed on a console whether idle or busy. If all Attendants are involved in processing calls when another Central Office call arrives, Call Waiting (CW) displays on all console LCDs.
8. If one of the consoles enters the Night mode, all calls addressed to the Attendant will be directed to the
other consoles. However, the console which has entered the Night mode must complete processing of
all calls already connected to its loop.
9. A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple
connections will result in reorder tone being sent to the Attendant.
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NDA-24338, Issue 11

General Description
When a 2000 IPS is connected to a 2400 IPX via CCIS link, the Network Station Number can be moved to another office within the network by a simple command operation from the Centralized MAT in the 2400 IPX.
Operating Procedure
Normal operating procedures apply.
Service Conditions
1. A network must include at least one 2400 IPX. A network station can be accommodated in the 2400 IPX
and its neighboring 2000 IPS. The connection via Event-based CCIS is not available.
office-1
2400 IPX
CCIS
office-2
office-3
CCIS
CCIS
CCIS
O : available
X : not available
office 1~4 : 2000 IPS
Accommodate network station

Call network station
office-4
office-1 2400 IPX office-2 office-3 office-4

O
O
O
X
X
O
O
O
O
O
2. The network must use a closed numbering plan.

3. The maximum digit of network station number is eight.
4. The network station can be assigned to:
Single Line Telephone
Multiline Terminal
Software Line Appearance
PS
Data extension and ISDN Terminal are not available.

NDA-24338, Issue 11
Page 117
5. The procedure of Number Portability is as follows:
Office-1
2400 IPX
a-3
Office-2
Office-3
a-2
b-1
a-1
Station-A
Station-A
Station-B
Station-C
Office 1~3 : 2000 IPS
a. When Station-B calls Station-A,

Station-A is registered as network station (CM20:81x) in office-2: call Station-A within Office-2 (a1 in figure)
Station-A is not registered as network station (CM20:A129) in office-2: call the 2400 IPX via CCIS
link in accordance with office data (CM8A). (a-2 in figure) The following process of calling StationA depends on the 2400 IPX. (a-3 in figure)
b. When Station-C calls Station-A, office-3 calls office-2 via CCIS link (b-1 in figure) and the following
process depends on office-2.
6. When accommodation of network station is changed, some modifications in the 2400 IPX and/or 2000 IPS
are required as shown below:
Changing Pattern
System Required Data Change
No. of
Changed Offices
Moving network station in 2400 IPX to 2000

IPS
2400 IPX, 2000 IPS
Adding/Removing network station in 2000

IPS
2400 IPX, 2000 IPS
Moving network station in the same 2000 IPS
2000 IPS
Moving network station in 2000 IPS to other

2000 IPS
2400 IPX, 2000 IPS, other 2000 IPS
Moving network station in 2000 IPS to 2400

IPX
2400 IPX, 2000 IPS
3
2
Note: In above table, office data in 2000 IPS is changed by CM10.
7. When a station is called from Multiline Terminal and the station number is not registered as network station
(CM20:A129), the network station number and elapsed time are displayed on LCD.
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NDA-24338, Issue 11
8. The network station can be registered as a called station by Speed Calling - Station/System and One-touch
key.
9. When office data between the 2000 IPS and the 2400 IPX/other 2000 IPS is changed after calling a network
station, setting Redial/Save and Repeat/Stack Dial to the network station is available. However, if access
code is changed (CM20:81x), you cannot set those features.
10. The calling name of Station Speed Dialing/System Speed Dialing is displayed as follows:
Registered as network station:
station name (CM77)
Not registered as network station:
CCIS name
11. When a network station is assigned as the target station of Call Forwarding - All Calls/Busy Line/Dont Answer, maximum number of setting is 496 combined with Call Forwarding - Outside setting.
12. When a network station is assigned as the target station of Call Forwarding - All Calls/Busy Line/Dont Answer, the call can be forwarded to the network station even if office data between the 2000 IPS and the 2400
IPX/other 2000 IPS is changed.
13. When a network station is assigned as the target station of Call Forwarding - Destination, the forwarding station and the target station must be accommodated to the same 2000 IPS. After setting, even if the target station is changed to a station in the 2400 IPX/other 2000 IPS, the setting is effective.
14. When a network station is assigned as the target station of Attendant Call Forwarding - Setup and Cancel, the
forwarding station, the target station and Attendant Console must be accommodated to the same 2000 IPS.
After setting, even if the target station is changed to a station in the 2400 IPX/other 2000 IPS, the setting is
effective.
15. When a network station is assigned as the target station of Call Forwarding, trunk restriction class of the target
station is effective.
16. When a network station is in Do Not Disturb, Call Forwarding setting to the network station is restricted.
17. When access code (CM20:81x) is changed after setting call forwarding, the setting is not available.
18. Available patterns of tandem connection are as follows:
CCIS to CCIS
Event Based CCIS to CCIS
ISDN In-dial to CCIS
ISDN Sub-address to CCIS
LD/OD to CCIS

NDA-24338, Issue 11
Page 119

General Description
This feature routes calls normally directed to the Attendant Console to a selected station in another office,
through the CCIS network, when the Night mode has been entered.
Operating Procedure
To answer a Night Connection - Fixed - CCIS call:
1. An incoming call to the Attendant Console in Night mode is automatically transferred to a selected
Night Connection station belonging to a different office.
2. The calling party hears ringback tone.
3. Ring signal is sent to the Night Connection station.
4. The Night Connection station lifts the handset to answer the incoming call.
Service Conditions
1. The night stations to which calls are routed are designated by Speed Calling - System.
2. There is a maximum of 100 destination stations.
3. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
4. Destination stations can be part of a Hunt Group.
5. A destination station can be changed using the Call Forwarding - All Calls - CCIS feature.
7. If the called station does not answer after a predetermined time, the incoming call (without release signal)
Page 120

NDA-24338, Issue 11

General Description
This feature provides an inter-office night connection service, via the CCIS network, when the calling station
and the night station belong to different offices.
Operating Procedure
To set Night Connection - Flexible - CCIS:
1. The Attendant or fixed night station user in the destination office sets Call Forwarding - All Calls - CCIS
to a station in another office.
To answer Night Connection - Flexible - CCIS calls:
1. In the Night mode, incoming calls to the Attendant Console are automatically transferred to a selected
Night Connection station belonging to a different office.
2. The calling party hears ringback tone.
3. Ring signal is sent to the Night Connection station.
4. The Night Connection station lifts the handset to answer the incoming call.
Service Conditions
1. The night stations to which calls are routed via this service are designated by Night Connection - Fixed and
Call Forwarding - All Calls - CCIS.
2. The night stations to which calls are routed via this service can be assigned on an individual trunk basis.
3. Destination stations can be part of a Hunt Group.
4. Destination stations are assigned on a flexible basis via the Call Forwarding - All Calls - CCIS feature.
6. If the called station does not answer after a predetermined time, the incoming call (without release signal)

NDA-24338, Issue 11
Page 121

General Description
This feature allows a CCIS network station, upon encountering an all trunk busy signal, to dial a specified access
code and enter a first-in, first-out queue. As soon as a CCIS trunk becomes available, stations in the queue will
be called back on a first-come, first-served basis.
Operating Procedure
To activate Outgoing Trunk Queuing - CCIS:
1. Dial the trunk access code and receive dial tone.
2. Dial the desired number and receive busy tone.
4. Dial the Outgoing Trunk Queuing - CCIS feature access code and receive Service Set Tone.
To cancel Outgoing Trunk Queuing - CCIS:
1. Dial the Outgoing Trunk Queuing - CCIS cancellation code and receive Service Set Tone.
Service Conditions
1. When an outgoing trunk becomes available, the user's station will ring for 30 seconds. If not answered within that time, the station will automatically be dropped from the queue.
2. The system will automatically dial out the called subscriber number when the handset is lifted.
3. Individual stations can only initiate one Outgoing Trunk Queue - CCIS at a time. Subsequent attempts will
result in reorder tone.
4. Stations may be allowed or denied by Class of Service - Individual.
5. This feature is allowed from a station without a held call.
6. This feature is not available for an Attendant Console.
7. The maximum number of simultaneous Outgoing Trunk Queues is 32.
8. Call Pickup Group cannot be used to answer a call directed to another station using the Outgoing Trunk
Queuing feature.
9. Outgoing Trunk Queuing is common to all the Central Office type trunks (DDD, FX, WATS, etc.) in the
system.
10. The Outgoing Trunk Queuing callback will return to the originating station, not the Call Forwarding terminating station.
11. Account Code information can be recorded on the Station Message Detail System (SMDR) when used in
conjunction with Outgoing Trunk Queuing - CCIS.
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NDA-24338, Issue 11
12. This feature is not available under the following conditions:

When a station user in the system encounters a situation where all the outgoing trunks from another
switching office (connected through CCIS) are busy.
When a station user in another switching office (connected through CCIS) encounters a situation where
all the outgoing trunks from the system are busy.
13. If a station user dials a station in another office, via CCIS, and encounters a situation where all the CCIS
trunks are busy, the system can automatically provide an alternate route employing the Least Cost Routing
(LCR) feature.

NDA-24338, Issue 11
Page 123

General Description
This feature provides dial access to paging equipment from an Attendant Console or a station, through the CCIS
network.
Operating Procedure
To access paging equipment through CCIS:
2. Dial the Paging feature access code.
3. The connection to paging equipment is established.
Service Conditions
1. Amplifiers and speakers must be provided by the customer.
2. One trunk circuit from a Central Office Trunk (COT) circuit card is required for each Paging Access.
3. Where Tenant Service is provided, separate access codes and hardware should be provided for each tenant.
4. A maximum of three digits can be used for the Paging feature access code.
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NDA-24338, Issue 11

General Description
This feature automatically restricts users of selected stations from placing outgoing calls and/or certain miscellaneous trunk calls through CCIS, without Attendant assistance.
Operating Procedure
Service Conditions
1. The restricted station will automatically receive reorder tone upon attempting to place a restricted outgoing
call.
2. This feature is programmed in system data from the Maintenance Administration Terminal (MAT) or Customer Administration Terminal (CAT).
3. Non-restricted stations within the system can use the Call Transfer - All Calls feature for outgoing calls to
stations restricted by this feature.
4. Refer to the Class of Service - Individual and Day/Night Class of Service Features and Specifications for
further details.
5. Station line access to a given trunk group is controlled by assigning a Route Restriction Class (RSC) to each
line. There can be a maximum of eight different RSCs (1-8) per system, each of which can be programmed
to restrict an assigned station from none, one, or more than one trunk route (maximum of 64 trunk routes).
6. Call Transfer - All Calls: If a restricted station user calls another station, the called station cannot use the
Call Transfer feature to connect the calling station to a trunk route to which the restricted station is denied
dial access. If a transfer is attempted, the second party station is rung back.
7. Tie Line Access: If the station user accesses a tie line trunk to a distant office (outside the CCIS network),
access to outside exchanges can only be controlled by the distant office.
8. Conference: If a restricted station user calls another station, the called station cannot add on an outside exchange party via a trunk route in which the restricted station is denied dial access. An attempt to add on will
result in a split connection, via hookswitch flash.
9. Night Service: Restrictions can be changed for a given station when the system is in the Night mode of operation.

NDA-24338, Issue 11
Page 125

General Description
This feature generates LCD displays on the Multiline Terminal corresponding to the various features as they are
initiated.
Station Application
Operating Procedure
Service Conditions
1. Each display is automatically generated when a service feature is initiated.
2. The contrast on the LCD display panel is controlled by pressing the (UP) and
lower front side of the Multiline Terminal. While in an on-hook state, press the
image or the (DOWN) key for a lighter image.
Page 126
(DOWN) key on the

(UP) key for a darker

NDA-24338, Issue 11

General Description
This feature allows the assignment of Single-Digit Station numbers.
Operating Procedure
2. Dial the Single-Digit preprogrammed station number.
3. The called station will be rung.
Service Conditions
1. The Single-Digit station number must be different from the first digit of:
A Trunk Access Code
A Service Feature Access Code
Other Station Numbers
2. Timing start is not available with this feature.

NDA-24338, Issue 11
Page 127

General Description
This feature allows any station of the 2400 IPX to establish a conference among a maximum of eight parties of
stations and/or trunks (inside and outside parties) of the 2000 IPS, through CCIS.
Operating Procedure
To initiate a Station-Controlled Conference:
1. The station user wishing to establish the conference (the conference leader) calls all parties and advises
them of the conference.
2. All participating stations then call the Conference extension number.
3. The conference participants are automatically connected.
4. Any push-button station within the conference can dial 9 to lock out additional parties, thereby ensuring privacy.
5. If the conference leader desires, each participant may be transferred into the conference.
To release from a Station-Controlled Conference call:
1. If any push-button station user in the conference dials 0, all the conference participants will be disconnected. Otherwise, the conference is terminated after all the parties have hung up.
2. Any conference participant can be released from the conference call by hanging up. All other conference participants remain connected.
Service Conditions
1. A conference unit must be mounted in the 2400 IPX.
2. Stations and Attendants of the 2000 IPS cannot be the conference leader.
2000 IPS
CFT
2400 IPX
Conference leader
(Station)
CCIS
Page 128

NDA-24338, Issue 11

General Description
This feature permits any station user to dial another station directly, through CCIS, without Attendant assistance.
Operating Procedure
To place a Station-to-Station Call:
2. Dial the desired station number.
Service Conditions
1. If the called station is off-hook, the originating station receives a busy tone. Otherwise, the called station
will ring and the caller will hear ringback tone.
2. Station-to-Station Calling between tenants in the CCIS network will not be restricted.
3. The maximum number of digits per station number (not including the office code) is eight.
4. The same station numbers cannot be duplicated in the same system.
5. The release process is First Party Release.

NDA-24338, Issue 11
Page 129
Station-to-Station Calling - Operator Assistance - CCIS
Station-to-Station Calling - Operator Assistance - CCIS

General Description
This feature allows a station user to call another station in the CCIS network, with the assistance of an Attendant
Console operator.
Operating Procedure
To place a Station-to-Station Call through the Attendant Console:
2. Dial the operator access code.
3. Relay the desired station number to the Attendant.
4. The Attendant dials the station number.
5. The calling and called parties are connected when the Attendant presses the RELEASE key.
Service Conditions
1. The Attendant may drop out of the connection either before or after the called party has answered.
2. If the called station does not answer within 30 seconds, the Automatic Recall feature will not be activated.
Page 130

NDA-24338, Issue 11
Toll Restriction - 3/6 Digits - CCIS
Toll Restriction - 3/6 Digits - CCIS

General Description
This feature allows the system to be programmed to restrict outgoing calls, through CCIS, according to specific
Area and/or Office Codes. This restriction is determined on the basis of a three-digit Area Code or six-digit Area
and Office Code numbering plan.
Operating Procedure
Service Conditions
1. The programmed restriction pattern can consist of codes to be allowed or codes to be denied.
2. The Toll Restriction - CCIS feature is assigned on a per-line, Class of Service - Individual basis.
3. When a toll call is denied, reorder tone is returned to the calling party.
4. The Toll Restriction feature is assigned on a per-line, Route Restriction Class (RSC), Class of Service basis.
When provided, this feature is applicable on a per-trunk route basis.

NDA-24338, Issue 11
Page 131

General Description
This feature allows any station, not restricted from incoming calls, to answer incoming calls when the network
is in Night mode.
When this feature is activated, incoming exchange network calls will activate a common alert Trunk Answer
from Any Station (TAS) signal at the customer premises. By dialing a specified code, any station may answer
the call and extend it to any other station, through the CCIS network, using Call Transfer - All Calls - CCIS.
Operating Procedure
To answer an incoming call in Night mode:
1. The TAS signal (bell, buzzer, etc.) sounds indicate an incoming call.
3. Dial the TAS access code.
4. Connect to the incoming call.
Service Conditions
1. A Listed Directory Number (LDN) incoming call, from the main office on the CCIS network, will be forwarded to the TAS equipment.
2. A TAS indicator can be provided on a CCIS trunk route basis.
3. A maximum of eight LDNs can be assigned in the same system.
4. A LDN incoming call, from the main office in the CCIS network, will be terminated in the following order:
a. Night Connection - Flexible - CCIS
b. Night Connection - Fixed - CCIS
c. Trunk Answer from Any Station - CCIS
5. Individual stations can be denied access to this feature via Class of Service - Individual.
6. A C.O. incoming call, terminating in Night mode, may be forwarded to the main office through the CCIS
network.
7. This feature is a combination of the Night Connection - Fixed and Listed Directory Number Display - Attendant features.
Page 132

NDA-24338, Issue 11

General Description
This feature allows Trunk-to-Trunk tandem restriction by callers information sent from each office (e.g., caller
is a trunk) through the CCIS network.
Case 1: A tandem connection at the following office can be restricted by Trunk Restriction Class of Trunk A
and Outgoing Connection Restriction data of Trunk B.
Incoming
Trunk
Outgoing
Trunk
CCIS
Office
A
Office
B
Trunk A
Trunk B
Case 2: When Station B transfers an Incoming Call through CCIS to Trunk C, a trunk-to-trunk connection can
be restricted by Trunk Restriction Class of Trunk A and Outgoing Connection Restriction data of Trunk
C.
Incoming
Trunk
Office
A
CCIS
Office
B
Trunk A
Station B
Transfer by
Consultation
Hold
Trunk C
Operating Procedure
Service Conditions
1. This feature is programmed in system data on a trunk route basis.
2. When the distant office employs a 2400 IPX, transfer of Trunk Restriction Class must be set in system data.

NDA-24338, Issue 11
Page 133

General Description
In a CCIS network, a Uniform Numbering Plan enables a station user to call any other station in the network.
Two alternative numbering plans are provided. In the first plan, the station user dials any digit station number
from three to eight. The location of the office is identified by the first one-, two-, or three-digit of the station
number. In the second plan, the station user dials a one-, two- or three-digit office code and any digit station
number from two to eight.
Operating Procedure
To call a station located in another office by using Numbering Plan 1:
2. Dial any digit station number three to eight.
3. The call is routed to another office according to programmed routing information, and the called station
rings.
4. The called station answers and the parties are connected.
To call a station located in another office by using Numbering Plan 2:
2. Dial the access code for CCIS.
3. Dial the one-, two- or three-digit office code and any digit station number from two to eight.
4. The call is routed to the office designated by the office code. The called station rings.
5. The called station answers and the parties are connected.
Service Conditions
Numbering Plan 1:
1. All the station numbers must be up to eight digits in length.
2. The location of the office can be identified by one-, two-, or three-digit of the station number.
Numbering Plan 2:
1. Each office in the CCIS network is assigned a one-, two- or three-digit office code and each station in the
office is assigned any digit station number from two to eight.
2. Within the same office, a station-to-station call is made by simply dialing any digit station number from two
to eight.
Page 134

NDA-24338, Issue 11
Satellite Office
Public
Network
Main Office
3XXX
Tributary Office
4XXX
3 to 8-Digit
Station Numbers
First 1 to 3-digit
indicate the Office Location
Public
Network
51XX
52XX
6XXXX
54XX
Station Number - Uniform Numbering Plan
Office Code
Satellite Office
Public
Network
Main Office
233
222
XXXX
Tributary Office
XXXX
1,2 or 3-Digit Office Code
2 to 8-Digit Station Numbers
XXXX
XXXX
244
XXXX
Public
Network
XXXX
Office code and station number - Uniform Numbering Plan

NDA-24338, Issue 11
Page 135
Voice Call - CCIS
Voice Call - CCIS

General Description
This feature provides a voice path, through the CCIS network, between a Multiline Terminal in one office and
a Multiline Terminal in another office. This path is established from the calling party to the called partys builtin speaker. If the called partys MIC lamp is on, the called party can have a conversation in hands-free.
Operating Procedure
From a Multiline Terminal to another Multiline Terminal:
1. The originating Multiline Terminal user dials the desired station number in another office, and receives
ringback tone.
2. The calling party presses the Voice Call feature key. A signal tone is transmitted over the CCIS network
to the called partys speaker. The calling partys LCD shows:
VOICE CALL
(Time Display)
XXXX
Called Multiline Terminal

3. The called party presses the MIC key (if the MIC LED is not lit) to allow two-way conversation with
the calling party.
Service Conditions
1. Once a Voice Call - CCIS has been activated, the called station will appear busy on Multiline Terminal with
a secondary extension.
2. A Voice Call will follow Call Forwarding - All Calls - CCIS and Call Forwarding - Busy Line.
3. A Voice Call - CCIS will terminate at the station whose primary extension equals the called extension.
4. Only the called station user can respond in a hands-free manner.
5. The Hands-Free - Answerback feature, for answering a voice call, is possible only when the MIC lamp of
the called Multiline Terminal is illuminated.
Page 136

NDA-24338, Issue 11

General Description
This feature allows any station user in the CCIS network to use the Voice Mail System (VMS) with the Message
Center Interface (MCI).
Operating Procedure
To record a message into the VMS:
2. Dial the voice mail station number and receive ringback tone.
3. Follow the instructions given by the VMS.
To retrieve a message from the VMS:
2. Dial the voice mail station number and receive ringback tone.
The LCD shows:
[
xxx]
VMS: Voice mail station number
To set call forwarding to the VMS:

Call Forwarding - Busy Line
Call Forwarding - Dont Answer
Split Call Forwarding - All Calls
Split Call Forwarding - Busy Line
Split Call Forwarding - Dont Answer

2. Dial the Call Forwarding or Split Call Forwarding feature access code, and receive Special Dial Tone.
3. Dial the voice mail station number and receive Service Set Tone.
The LCD shows:
[SET xxxx]
To call a station number whose call forwarding is set to VMS:

NDA-24338, Issue 11
Page 137
2. Dial the desired station number and receive ringback tone.

The LCD shows:
[FDA xxx]
Service Conditions
1. Rotary telephones are denied access to the VMS.
2. A station user in either the 2000 IPS or the 2400 IPX may set call forward outside to the VMS. Any calls
forwarded to the VMS will be directed to the personal Mail Box of the station user.
3. Once a message is left in the VMS, the VMS can send Message Waiting Indication to the forwarded station.
4. The destination station number of the VMS must be assigned in system programming for message retrieval
via the Message Wait feature.
5. The station user may set Call Forwarding - All Calls, Busy Line, Dont Answer - CCIS to transfer an incoming call to the VMS.
6. When a call is received from the CCIS trunk to the VMS, the ANI information is not added to the call connection status information even though the ANI information is sent from the network.
Page 138

NDA-24338, Issue 11

General Description
This feature allows a Multiline Terminal user to record the conversation with another station/trunk within the
CCIS network by the Centralized Voice Mail. The conversation in the office without Voice Mail can be recorded to Centralized Voice Mail in other office via CCIS network.
Station Application
All Multiline Terminals
Operating Procedure
To record conversation:
1. Press the Live Record - CCIS Start key during 2-party connection between stations or between station
and trunk.
2. The key lamp is flashing red while calling the centralized voice mail.
3. The centralized voice mail answers and recording is started. The key lamp lights on red.
To end recording:
1. Press the Live Record - CCIS Start key again or press the Live Record - CCIS End key during recording.
2. After the recoding ends, two-party is continuously connected. The key lamp goes off.
OR
1. The operating station goes on-hook.
2. The recording ends and the key lamp goes off.
To retrieve / delete / transfer the message:
2. Dial the centralized voice mail number and receive ring back tone.
OR
Press the Live Record - CCIS Retrieve key. (No need to enter the voice mail number)
3. Follow the instructions given by voice mail.

NDA-24338, Issue 11
Page 139
Service Conditions
1. This feature is available from Series 3700 R12.1 software. The office accommodating centralized voice
mail and other offices without voice mail are required to apply Series 3700 R12.1 or later software.
2. Active Voice voicemail (VM) system supporting extended AAINFO message (AD-8, etc) is required.
3. Conditions of terminals operating start recording, end recording and retrieve message are as follows:
These operations are available on Multiline Terminal, DtermIP and SoftPhone.
These operations are unavailable on SLT, Attendant Console, PS, WLAN terminal and ISDN terminal.
These operations are available from terminals in main site and remote site.
Conditions of CCIS Network
1. CCIS network must be established with any of the following systems.

CCIS connection via virtual IP trunk (P2P-CCIS)
No.7 CCIS connection (TDM)
2. Conditions of connection with IPX
Live recording to VM in IPX is not available.
Live recording operation to VM in IPS is not available from stations in IPX.
3. CCIS route must be set as the first priority route of VM station in other office. When all calls via the first
priority route are busy, recording and retrieval is not available.
4. At CCIS origination, they are not stored in Stack Dial.
5. Conditions of Tandem connection
This feature is operable even when an intervening office exists through CCIS network (tandem connection).
This feature can be used even if the tandem office does not support this feature.
Conditions of recording operation [operating side]
1. Start of recording is available from 2-party connection using any of my-line, sub-line and trunk key.
2. Recording is denied even during above 2-party connection, under the following situation:
a. Call waiting is set for the station from other station/trunk
b. Camp on is set for the station from other station/trunk
c. Whisper Page is set for the station from other station
d. The station is monitored from other station
e. Privacy Release is set for the station
f.
During 2-party connection with ISDN terminal
g. During 2-party connection with Attendant Console

h. While the station is put on hold by operation of other party (a station) in other office connected via
P2P-CCIS.
3. After pressing the start key, if VM is not connected in a given amount of time (3 seconds; fixed) due to VM
all port busy or VM failure for instance, the recording is denied.
4. Since Conference Trunk (CFT) is used when recording, if there is no vacant CFT, the recording is denied.
Page 140

NDA-24338, Issue 11
5. The VM-BOX number to which recorded conversation is registered by this feature is my-line number of the
station who did recording. Depending on network configuration, the following data must be input.
When using open numbering plan, VM-BOX number is [Access code + office number of station + myline number]
When using closed numbering plan, VM-BOX is [stations my-line number]
Up to 8-digits is available as VM-BOX number.
6. Conditions of LCD display on Multiline Terminal
LCD display is not changed from the moment pressing the start recording key and during recording, as
well as when recording is denied. (Other party information is continuously displayed.)
Conditions during recording
1. During VM recording, operating station and its connected party cannot operate hold/transfer (hooking). Recording must be ended to operate hold/transfer.
2. If the recording station or its connected party dials during recording, the dialing is denied (PB sending is
not available). Therefore, services during VM recording, which is available in VM in own office, (such as
re-recording, pause, cancel) are not operable.
3. During recording, a confirmation tone that indicates now recording to the recording station and its connected party can be sent, if required. It can be set in system data programming of the office accommodating
a recording station.
Conditions to end recording
1. If a recording exceeds its maximum recording time, the recording is ended and the status is returned to
former 2-party connection.
Conditions of retrieving message
1. The operation is available from my-line or sub-line.

2. When operating from sub-line, a user can retrieve message from VM-BOX for either using sub-line number or my-line number.
Conditions of MW lamp/ LCD display on Multiline Terminal when registering live recorded message
1. The MW lamp service of recording Multiline Terminal can be set in system data programming of the office
accommodating Centralized VM. While CCIS link is not connected, the MW lamp service is not executed.
2. Message can be displayed on the LCD of Multiline Terminal when any message for the station has been
stored in Centralized VM in other office. It can be set in system data programming of the office accommodating a recording station.

NDA-24338, Issue 11
Page 141

General Description
Voice Mail Password can be prevented from displaying in LCD of Multiline Terminals when connected to the
voice mail system via CCIS.
Station Application
Operating Procedure
Normal password entry to Voice Mail System.
Service Conditions
1. This feature is effective when Multiline Terminal is calling via CCIS, and connecting with VMS by two-way
calling.
Page 142

NDA-24338, Issue 11
APPENDIX 1: Dterm Fixed Function Keys
APPENDIX 1: Dterm Fixed Function Keys

Series i
Series E
Series III
Description
Answer
Answer
ANS
To answer a waiting call
Conf
Conf
CNF
To establish a three-way conversation
Directory
To display the directory of Dial by Name for Station Speed Dialing
Feature
Feature
FNC
To activate terminal setup functions and to program One-Touch Speed

Dial/Feature Keys
Hold
Hold
HOLD
To place an internal or external call on hold
Message
To search Message Waiting
MIC
To control the Microphone ON/OFF
Recall
Recall
LNR/SPD
To terminate established call and re-seize internal dial tone
Redial
Redial
RECALL
To activate Last Number Call and Speed Calling
Speaker
Speaker
SPKR
To control the built-in speaker which can be used for Hands Free dialing/monitoring
Transfer
Transfer
TRF
To transfer established calls to another station, without attendant

assistance

NDA-24338, Issue 11
Page 143
APPENDIX 2: Dterm LCD Displays
APPENDIX 2: Dterm LCD Displays

Description
Series i/Series E
Series III
Clock/Calendar Display
10:06 PM MON 10 JUN 2002
Busy
BUSY
XXXX
BSY
XXXX
Restriction
RESTRICT
XXXX
RST
XXXX
Do Not Disturb
DND
XXXX
DND
XXXX
CF ALL
XXXX
FDA
XXXX
Call Forwarding - Busy Line
CF BUSY
XXXX
FDB
XXXX
Call Forwarding - No Answer
CF NANS
XXXX
FDN
XXXX
Call Transfer
TRANSFER
XXXX
XFR
XXXX
Conference
CONF
XXXX
CNF XXXX
XXXX
Non Exclusive Hold
HOLD
XXXX
HLD
XXXX
Exclusive Hold
E-HOLD
XXXX
EHD
XXXX
Stack Dial
REDIAL [*/#] / SPEED

(Link down notice)
Link Down to CCIS
Link Down to CCIS

(Link recovery notice)
Normal Condition: CCIS
Normal Condition: CCIS
Page 144
XXXX
10:06 PM
-1
82625563
RDL [*/#] / SPD
MON 10
-1
82625563

NDA-24338, Issue 11

009 11328 R14.0 - CCIS Features & Spec

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A Publication of

NEC PHILIPS Unified Solutions Nederland B.V.

3522 009 11328

Great care has been taken to ensure that the information

NEC PHILIPS Unified Solutions Nederland B.V. 2007.

Abbr. PBC Description / Remarks

One touch key

Abbr. NEC Description

Abbr. PBC Description / Remarks

Announcement without 3rd party hearing it.

A standard related to 911 service

See Commands Manual

ISDN calling party number

Digital Announcement Trunk

Abbr. NEC Description

Abbr. PBC Description / Remarks

Direct Inward System Access

Digital Line Circuit

(Rotary) Dial Pulse

Differential Services (DiffServ)

Commands Manual - AP00 card

T1/E1 interface to public network

SuperVisor / Operator Console

Direct Dialing Out : setting up external calls

For Dterm assistant software

Desktop Telephone (analog or digital)

American regulation office

Signalling format for ANI.

Abbr. NEC Description

Abbr. PBC Description / Remarks

Key Feauture (registration)

Key Transfer Facility

Listed Directory Number

Message Center Interface

MF receiver / MFC receiver/sender

Phase Locked Oscillator

Key systems are operating directly on

Equipment hardware Address : PIM nbr (0 ~

Microphone or its key

OM terminal window, part of MATWorX

Kind of Cluster ID; for originating office

Shelf : comparable with CSM and PM

Property Management System (in hotel

NEC wireless system

Abbr. NEC Description

Abbr. PBC Description / Remarks

Registration Admission Status

Registration Admission Status

Basic Service Profile ID (ISDN)

Pickup incoming calls in night mode

Line numbers of trunk lines

Basic ACD. Distribution of calls based on

For Wireless system

NEAX 2000 IPS CCIS Features and Specifications

Attendant Camp-On with Tone Indication - CCIS

Attendant Controlled Conference - CCIS

Automatic Recall - CCIS

Brokerage - Hot Line - CCIS

Call Forwarding - All Calls - CCIS

Call Forwarding - Busy Line - CCIS

Call Forwarding - Dont Answer - CCIS

Call Forwarding - Intercept - CCIS

Call Forwarding - Override - CCIS