Assignment of FIN-3103:

Human Resource
Management

AReportOn

ProblemfacedbyHRMdepartment&howtheysolvetheirproblem

Submittedto
SaudAhmed
CourseInstructor/Lecturer,
DepartmentofFinance,
FacultyofBusinessStudies
JagannathUniversity,Dhaka

Submittedby

SultanAhmedKhan
Representativeofthegroup
EpimetheusI
rd

BBA3 Batch
DepartmentofFinance,
FacultyofBusinessStudies
JagannathUniversity,Dhaka.

GroupName:EpimetheusI
GroupNo:
Nameofthemembersofthegroup:

SerialNo:

Nameofthemembersofthegroup

RollNumber

01

SultanAhmedKhan

091597

02

Md.MynulIslam

091633

03

MamunurRashid

07882747

04

Md.AnikMahmud

091636

05

ProtivaTalukder

091602

GroupRepresentative:SultanAhmedKhan.
GroupCoordinator:Md.MynulIslam.

Contact

:epimetheus.jnu@gmail.com

October31,2011
TheCourseInstructor,

SaudAhmed,
Lecturer,
DepartmentofFinance,
JagannathUniversity,Dhaka.
Sub:Thanksgivinglettertotherespectivefacultymember .

Sir,
WearethestudentofDepartmentofFinance(3rdbatch)ofJagannathUniversity,Dhaka&
also from the group named EpimetheusI. We are ve ry much enthusiastic about our
presentation.Wearereallyhappytohavesuchapresentationofchallengingandinteresting
like this presentation & also thanks to you for making us worthy for corporate. Our
presentationtopicisProblemfacedbyHRMdepartment&howtheysolvetheirproblem.
WehavelearnedmanythingsfromthistopicwhichwillhelpusinfuturetoconductasaHR
official in the organization. There were some obstacles we have faced at the time of
collectingdataaboutourtopic.Butwehaveovercomealltheobstaclesbytheendeavoreffort
byeachmemberofourgroupandtriedourbesttogiveanoverviewofourtopic.
WethegroupEpimetheusItriedourbesttomakethispresentationattractive,impeccable,
interesting,informativeandenjoyablebythehelpofelectronicandprintmediainassociation
withourhonorableteacher,mentor,counselor,instructorandadvocateSaudAhmed.We
arereallygratefultohim.Wehadlimitationsatthetimepreparingpresentation.Somistakes
mayoccurinourdemonstrationofourpresentation.Wehopethat,youwillexemptour
mistakes.

Thankinginanticipation,
YoursFidel,

SultanAhmedKhan
GroupRepresentative,

GroupEpimetheusI
rd

BBA3 Batch
DepartmentofFinance
JagannathUniversity,Dhaka.

FirstofallwewouldliketothanktheAlmightyforgivingusthestrength,andtheaptitudeto
completethisreportwithinduetime.Wearedeeplyindebtedtoourcourseteacher,mentor,
andcounselor, SaudAhmed forassigningussuchaninterestingtopicnamed Problem
facedbyHRMdepartment&howtheysolvetheirproblem.Wealsoexpressthedepth
ofmyappreciationtoourhonorablecourseteacherforhissuggestionandguidelines,which
helpedusincompletingthisreport.

HumanResourceManagement(HRM)isthefunctionwithinanorganizationthatfocuseson
recruitment of, management of, and providing direction for the people who work in the
organization.ActuallyHRDdealswiththehumanbeingandithasnospecificexplanations
because human is a complex being so the problem related to the employees are also
complicated.ButHRDtriestoexplaintheproblemrelatedtotheemployeesandsolvethe
problem.Actuallyatpresentworld,noorganizationcanmaketheiremployeestotallyutilized
withoutHRD.However,thebasictaskofHRDistofindouttheproblemandsolutionof
employeesintotheorganization.Actually,HRDworkswiththechallengesofhumanbeing
and study to solve it in a very logical manner. HRD solve the problem by practicing
Workforceplanning,Recruitment(Attraction&Selection),Careerdevelopment,Induction,
Orientation,SkillManagement,Training,Development,Personneladministration,Powerand
influence,Compensationinwageorsalary,TimeManagement,TravelManagement,Payroll,
Employeebenefitsadministration,Personnelcostplanning,Performanceappraisal&labor
relation. The basic motive of HRD is to develop employees performance and decrease
turnover.TherearealotofproblemrelatedHRDsuchasrecruitment,turnover,performances
etc.ActuallyHRDsolvetheirproblembymaintainingsomestrategy.Whentheygetthe
problemofperformancetheyarrangetrainingfacilitiesinBIBMorchangethedepartmentof
theemployees.Whentheygetanyunethicalpracticetheymaintainapunishmentprocess
bothfinancially&nonfinanciallyaspertheirrulesandregulations.ThemaintaskofHRDis
qualitymanagementtoimprovethecompanysperformance,maintainlowcost,andinduce
moreoutput.InasortHumanResourceDepartmentisoneofthemostdiscussed&influential
departmentintheorganization.

NAME

Pageno
ExecutiveSummary

Introduction

Chapter01

Introduction

01

Rationalofthestudy

01

Objectiveofthestudy

02

Scopeofthestudy

02

Methodologyofthestudy

02

Limitationsofthestudy

02

Bodyofthetermpaper

Chapter02

Chapter03

HumanResourceManagement

03

NatureofHRM&HRMPractices

04

ScopeofHRM

05

ObjectiveofHRM

06

FunctionofHRM

07

HRMinBangladesh

08

MajorChallengesofHRD

09

Toolsofinterviews

10

Interviewedcompanies

11

Challenges&solutionconductedbyHRD

12

Findingsofthestudy

19

Conclusion

20

Bibliography

20

Chapter- 01
Introduction
HumanResourceManagement(HRM)isthefunctionwithinanorganizationthatfocuses
onrecruitmentof,managementof,andprovidingdirectionforthepeoplewhoworkinthe
organization.
Fundamentally,HRMisbasedontheassumptionthatemployeesareindividualswithvarying
goalsandneeds.Humanresourcesshouldnotbecategorizedwithbasicbusinessresources
(trucks,filingcabinets,etc.).
InthisreportwetriedtoshowthathowHRDfacesthechallengesintheirfield&howthey
solveitwithcompleteness&howimportantitisfortheorganization.

Rationale of the study

ThecasestudyisassignedbyourcourseteacherSaudAhmedasapartofourHuman

Resource Management course. The topic of our report is Problem faced by HRM
department&howtheysolvetheirproblem.Byconductingthisreportwecanenhanceour
knowledgeandskilltoapplyvariousresearchmethodsinprofessionallifeonhighereducational
life.Thereporthasgivenusachancetoraiseourqualityindevelopingresearchinstrumentand
itsapplications.Bydoingso,wecanboostouracceptabilityinjobmarketanddevelopourreal
lifeknowledge.

Objective of the Case Study

Primaryobjective
ThemainobjectiveofthestudyistoknowaboutthechallengesfacedbytheHRD&how
theysolveit.

Secondaryobjective:
Thecasestudyhasthefollowingobjectives:
ToknowaboutHumanResourceManagement.
Toknowthenature&practiceofHumanResourceDepartment.
Relationshipbetweenthechallengesandworkperformance.
Causesbehindthechallenges&toolsofsolution.

Scope
TherewerehugescopestoworkintheareaofthisReport.Consideringthedeadline,and
exposure of the paper has been wideranging. The study Problem faced by HRM
department & how they solve their problem has covered overall scenario of Human
ResourceDepartmentofBangladesh.Itdealswiththeemployees&measurestheirquality.
Wegotachancetoworkontheoneofthetopmostdepartmentsintheorganizationwhich
suppliestheworkingforceintotheorganization.Bydoingtheassignment,weareableto
knowthattheimportanceofHRDtoassesshowtheemployeeoftheorganizationworkingin.
InthereportwehaveshowedhowtheHRDsolvestheprobleminterdepartmentally.

Methodology
Wehaveusedtheconceptofthecourse,informationofthereport.
SourcesofData
Herethesecondarysourcesofinformationwereused.Thesecondarysourcesare:
Books.
Website.

Directinterviews.

Limitations
WhileconductingthereportonProblemfacedbyHRMdepartment&howtheysolve
theirproblem,somelimitationswereyetpresentthere:
Becauseoftimeshortagemanyrelatedareacantbefocusedindepth.
WebsiteindifferentorganizationofBangladeshcontainspoorinformation.
RecentdataandinformationondifferentactivitiesconductedbyHRDarerestricted
NonsharingtendencyofHRofficials.

Chapter-2
Human Resource Management
HumanResourceManagement(HRM)isthemanagementofanorganization'semployees.
Whilehumanresourcemanagementissometimesreferredtoasa"soft"managementskill,
effective practice within an organization requires a strategic focus to ensure that people
resourcescanfacilitatetheachievementoforganizationalgoals.Effectivehumanresource
managementalsocontainsanelementofriskmanagementforanorganizationwhich,asa
minimum,ensureslegislativecompliance.
HumanResourceManagement(HRM)isthefunctionwithinanorganizationthatfocuseson
recruitment of, management of, and providing direction for the people who work in the
organization.HumanResourceManagementcanalsobeperformedbylinemanagers.
HRM is the process of acquiring, training, apprising & compensating employees & of
attendingtotheirlaborrelations,healthandsafety&fairnessconcern.

Thesubjectcoversareasofworkandemploymentasdiverseas
Equalopportunities

Recruitmentinwork

Careerdevelopment

Reward

Motivation

Employeerelation

Training

Powerandinfluence

Nature of HRM
HumanResourceManagementisaprocessofbringingpeopleandorganizationstogetherso
thatthegoalsofeacharemet.ThevariousfeaturesofHRMinclude:
Itispervasiveinnatureasitispresentinallenterprises.
Itsfocusisonresultsratherthanonrules.
Ittriestohelpemployeesdeveloptheirpotentialfully.
Itencouragesemployeestogivetheirbesttotheorganization.
Itisallaboutpeopleatwork,bothasindividualsandgroups.
Ittriestoputpeopleonassignedjobsinordertoproducegoodresults.
Ithelpsanorganizationmeetitsgoalsinthefuturebyprovidingforcompetent
andwellmotivatedemployees.
It tries to build and maintain cordial relations between people working at
variouslevelsintheorganization.
Itisamultidisciplinaryactivity,utilizingknowledgeandinputsdrawnfrom
psychology,economics,etc.

HRM Practices
Humanresources managementinvolves severalprocesses.Togethertheyaresupposedto
achievetheabovementionedgoal.TheseprocessescanbeperformedinanHRdepartment,
butsometaskscanalsobeoutsourcedorperformedbylinemanagersorotherdepartments.
Wheneffectivelyintegratedtheyprovidesignificanteconomicbenefittothecompany.
Workforceplanning

Recruitment(Attraction&
Selection)

Careerdevelopment

Induction,Orientation

SkillManagement

Training,Development

Personneladministration

Powerandinfluence

Compensationinwage
orsalary

TimeManagement

TravelManagement

Payroll

Employeebenefits
administration

Personnelcostplanning

Performanceappraisal
&laborrelations

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