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Abstract
Emergency department (ED) triage is used to identify patients level of urgency and treat them based on their
triage level. The global advancement of triage scales in the past two decades has generated considerable research
on the validity and reliability of these scales. This systematic review aims to investigate the scientific evidence for
published ED triage scales. The following questions are addressed:
1. Does assessment of individual vital signs or chief complaints affect mortality during the hospital stay or within
30 days after arrival at the ED?
2. What is the level of agreement between clinicians triage decisions compared to each other or to a gold
standard for each scale (reliability)?
3. How valid is each triage scale in predicting hospitalization and hospital mortality?
A systematic search of the international literature published from 1966 through March 31, 2009 explored the British
Nursing Index, Business Source Premier, CINAHL, Cochrane Library, EMBASE, and PubMed. Inclusion was limited to
controlled studies of adult patients (15 years) visiting EDs for somatic reasons. Outcome variables were death in
ED or hospital and need for hospitalization (validity). Methodological quality and clinical relevance of each study
were rated as high, medium, or low. The results from the studies that met the inclusion criteria and quality
standards were synthesized applying the internationally developed GRADE system. Each conclusion was then
assessed as having strong, moderately strong, limited, or insufficient scientific evidence. If studies were not
available, this was also noted.
We found ED triage scales to be supported, at best, by limited and often insufficient evidence.
The ability of the individual vital signs included in the different scales to predict outcome is seldom, if at all,
studied in the ED setting. The scientific evidence to assess interrater agreement (reliability) was limited for one
triage scale and insufficient or lacking for all other scales. Two of the scales yielded limited scientific evidence, and
one scale yielded insufficient evidence, on which to assess the risk of early death or hospitalization in patients
assigned to the two lowest triage levels on a 5-level scale (validity).
Introduction
Triage is a central task in an emergency department
(ED). In this context, triage is viewed as the rating of
patients clinical urgency [1]. Rating is necessary to identify the order in which patients should be given care in
an ED when demand is high. Triage is not needed if
* Correspondence: Nasim.farrokhnia@medsci.uu.se
1
The Swedish Council for Health Technology Assessment and Dep of
Medical Sciences, Uppsala University Hospital, Uppsala, Sweden
Full list of author information is available at the end of the article
2011 Farrohknia et al; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative
Commons Attribution License (http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and
reproduction in any medium, provided the original work is properly cited.
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
http://www.sjtrem.com/content/19/1/42
Objectives
The following questions are addressed:
1. In triage of adults at EDs, does assessment of individual vital signs or chief complaints affect mortality
during the hospital stay or within 30 days after arrival at the ED?
Page 2 of 13
2. In adult ED patients, what is the level of agreement between clinicians triage decisions compared
to each other or to a gold standard for each scale (i.
e. the reliability of triage scales)?
3. In adult ED patients, how valid is each triage scale
in predicting hospitalization and hospital mortality?
Methods
A systematic search of the international literature published from 1966 through March 31, 2009 explored the
British Nursing Index, Business Source Premier,
CINAHL, Cochrane Library, EMBASE, and PubMed.
Inclusion was limited to studies of adult patients (15
years) visiting EDs for somatic reasons. Another criterion for inclusion was that the study design must contain
a control, i.e. randomized controlled trials (RCT), observational studies with a control group based on previously collected data, and before-after studies.
Descriptive studies without a control group and retrospective studies were excluded.
Inclusion criteria for vital signs and chief complaints used
in triage scales
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
http://www.sjtrem.com/content/19/1/42
Results
Figures 1 and 2 illustrate the results of the primary
search.
Vital signs and chief complaints
Abstracts identified
through database
seaching
4 185
Articles studied
in full text
89
Articles identified through
other sources
10
Low quality
1
Medium quality
3
Page 3 of 13
Abstracts excluded
by relevance
4 096
Articles excluded
by relevance,
study design and
non-sufficient
eligibility
95
High quality
0
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
http://www.sjtrem.com/content/19/1/42
Abstracts identified
through database
seaching
2 776
Articles studied
in full text
168
Articles identified through
other sources
1
Low quality
11
Medium quality
9
Page 4 of 13
Abstracts excluded
by relevance
2 608
Articles excluded
by relevance,
study design and
non-sufficient
eligibility
149
High quality
0
Figure 2 Results of literature search and selection process regarding reliability (10 articles), and validity (10 articles) of triage scales.
One article studied both reliability and validity and was rated differently due to the studied endpoint, low quality regarding reliability and medium
quality regarding validity.
in a group of 11 751 patients receiving care for nonsurgical disorders. With a decrease of one step on the
RAPS scale, 67% of the patients showed an increased
risk of mortality within 30 days.
Level of consciousness
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
http://www.sjtrem.com/content/19/1/42
Page 5 of 13
Table 1 Does assessment of certain vital signs and chief complaints in emergency department triage of adults have an
impact on 30-day or in-hospital mortality?
Author
Year,
reference
Country
Primary
outcome
Outcome Frequency RR
(relative risk), OR (odds
ratio) P-value, 95% CI
(confidence interval)
Study
quality and
relevance
Comments
Goodacre
S et al
2006 [23]
United
Kingdom
Observational
Cohort
Retrospective
database
review
Mortality
in
hospital
during
the stay
Moderate
Emergency medical
admissions, life threatening
category A emergency calls
N = 5 583
Female: 2 350 (42.3%)
Male: 3 233 (57.7%)
Mean age 63.4 years
Observational
cohort
Prospective
Nonsurgical emergency
department (ED) patients
n = 11 751
Female: 51.6%
Male: 48.4%
Mean age 61.9 (SD 20.7)
Mortality
in
hospital,
within 48
hours
Observational
cohort
Retrospective
database
review
Comparison
patients /
75 years
Mortality
inhospital/
within 30
days
Acceptable
external
validity
Good/
acceptable
Rapid Emergency Medicine internal
Score (REMS - Blood
validity
pressure, pulse, GCS, RR) in
only 2 215 (39,7%). Missing Age, GCS and
in 60.3%.
saturation
independent
New Score (GCS,
predictors of
saturation, age) in 2 743
mortality.
(49.1%). Missing in 50.9%
Blood
pressure is
not a useful
predictor
Moderate
Good internal
validity
Low
Convenience
sampleselection bias
Confounders,
such as comorbidity not
described
Acceptable
intern validity
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
http://www.sjtrem.com/content/19/1/42
Page 6 of 13
Table 1 Does assessment of certain vital signs and chief complaints in emergency department triage of adults have an
impact on 30-day or in-hospital mortality? (Continued)
Arboix A
et al
1996
[24]
Spain
Observational
cohort
Stroke
n = 986
Female: 468
Male: 518
Mean age = ?
Inclusion criteria: First-ever
stroke, admitted to hospital.
Setting: Department of
neurology, university hospital
Moderate
Chief complaints
All 11 articles that were found to answer the question concerning reliability of triage scales and met the defined
inclusion criteria were observational studies. They
addressed reliability of the ATS [26], CTAS (including
eTriage) [19,27-30], MTS [31], SRTS [6], and two locally
produced scales without names [8,32] (Table 3). Based on
the quality review, 9 articles [6,8,19,26-31] were found to
be of low and 1 [32] of medium quality. One article was
excluded due to deficient quality resulting from high internal dropout [16]. Deficient external validity was the major
reason for the low- and medium-quality ratings of the studies. Selection of patients and triage nurses were both
found to be irrelevant or insufficiently described. Hence,
10 articles remained as a basis for the conclusions.
The scientific evidence was found to be insufficient to
assess the reliability of ATS, CTAS, MTS, SRTS and the
Age
Table 2 Appraisal of scientific evidence according to GRADE - Association between vital signs/chief complaints and
acute mortality after arrival at the emergency department.
Effect measure (endpoint)
Effect (OR,
odds ratio*)
Scientific
evidence
Comments
11 751
1 study [22]
1.9
Insufficient
1.4
1.7
Limited
11 751
1 study [22]
1.7
Insufficient
18 320
3 studies [22-24]
2.1
1.7
11.7
Limited
28 446
4 studies [22-25]
1.7
1.3
2.6
1.1
Moderate
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
http://www.sjtrem.com/content/19/1/42
Page 7 of 13
Results: -values,
percentage agreement
(PA)/triage level
Drop
out (%)
Considine J
et al
2000, [26]
Australia
ATS
Triage level:
1: 59.7% PA
2: 58% PA
3: 79% PA
4: 54.8% PA
5: 38.7% PA
0%
Low
Dong S et al
2006, [28]
Canada
ETriage
(CTAS)
569 patients
49.4 years
51 % male
Unknown amount of RNs
0.40 (unweighted )
Triage level:
1: 62.5% PA
2: 49.5% PA
3: 59.7% PA
4: 68.5% PA
5: 43.5% PA
1%
Dong S et al
2005, [29]
Canada
CTAS/
eTriage
693 patients
48 years
49 % male
73 RNs
0.202 (unweighted )
Triage level:
1: 50% PA
2: 9% PA
3: 53.5% PA
4: 73.3% PA
5: 7.2% PA
4%
Manos D et al
2002, [30]
Canada
CTAS
42 scenarios
5 BLS
5 ALS
5 RNs
5 Drs
0.2%
10 scenarios
31 RNs
Low
External validity can not be assessed, internal
validity is excellent while sample size is of
uncertain adequacy
Low
External validity can not be assessed, internal
validity is acceptable while sample size is of
uncertain adequacy
Triage level:
1: 78% PA
2: 49% PA
3: 37% PA
4: 41% PA
5: 49% PA
Beveridge R
et al
1999, [27]
Canada
CTAS
Gransson K
et al
2005, [19]
Sweden
CTAS
50 scenarios
10 RNs
10 Drs
15%
50 scenarios
55 RNs
Maningas P
et al
2006, [6]
USA
423 patients
29.7 years
44% male
16 RN pairs
SRTS
Low
0.46 (unweighted )
Triage level:
1: 85.4% PA
2: 39.5% PA
3: 34.9% PA
4: 32.1% PA
5: 65.1% PA
0.8%
0.48 (unweighted )
Triage level:
2: 9.8% PA
3: 35.5% PA
4: 22% PA
7.5-35.7% Low
0.87 (weighted )
Triage level:
1: 85.7% PA
2: 86.7% PA
3: 86.8% PA
4: 93.9% PA
5: 74.2% PA
Low
External validity can not be assessed, internal
validity is acceptable while sample size is of
uncertain adequacy
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
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Page 8 of 13
4-tier
system
22 patient scenarios
45 RNs
8 Drs
4%
0%
Triage level:
1: 61% PA
2: 49.6% PA
3: 74.2% PA
4: 75.5% PA
Brillman J et al 4-tier
1996, [32]
system
USA
5 123 patients
64% < 35 years
54% male
Unknown amount of RNs and
Drs
Low
10%
Moderate
External validity is clear, internal validity is good
while sample size is of uncertain adequacy
ATS = Australasian Triage Scale; CTAS = Canadian Emergency Department Triage and Acuity Scale; MTS = Manchester Triage Scale; SRTS = Soterion Rapid Triage
Scale; RNs = registered nurses; Drs = doctors; BLS = Basic Life Support; ALS = Advanced Life Support
Swiss scale (Table 4). However, limited scientific evidence was found in assessing the reproducibility of the
Brillman scale (North America) as having moderate
interrater agreement.
Validity of triage scales regarding acute mortality and
hospital admission rates
Mortality
Discussion
Our systematic review shows that when adjudicated by
standard criteria for study quality and scientific evidence, the triage scales used in EDs are supported, at
Triage
scale
Scientific
evidence
Comments
Reliability
ATS
10 cases
(1 study) [26]
38.7%-79%
Insufficient
CTAS
1372 patients/cases
(5 studies) [19,27-30]
0.20-0.84
(-value)
Insufficient
MTS
50 cases
(1 study) [31]
0.48 (-value)
Insufficient
SRTS
423 patients
(1 study) [6]
0.87 (-value)
Insufficient
Rutschmann 22 cases
(1 study) [8]
0.28-0.40
(-value)
Insufficient
Brillman
0.45 (-value)
Limited
5123 patients
(1 study) [32]
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
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Page 9 of 13
Table 5 Studies on how the assessment of the urgency of need to see a physician according to different triage
systems could predict hospital mortality
Author Year,
reference Country
Triage
system
Patient
characteristics: Age
Gender
Outcome
Dong SL et al
2007, [43]
Canada
ECTAS
29 346 patients
47 years
48% female
Dent A et al
1999, [35]
ATS
42 778 patients
Age & sex not given
In-hospital
mortality
Triage level:
1: 16%
2: 5%
3: 2%
4: 1%
5: 0.1%
p < 0.0001
Moderate
Widgren BR et al
2008, [10]
Sweden
METTS
8 695 patients
65 years
45% female
In-hospital
mortality
Triage level:
1: 14%
2: 6%
3: 3%
4: 3%
5: 0.5%
p < 0.001
Doherty SR et al
2003, [36]
ATS
84 802 patients
Age & sex not given
24 hours
mortality
Triage level:
1: 12%
2: 2.1%
3: 1.0%
4. 0.3%
5: 0.03%
p < 0.001
- Consecutive patients
Results (Mortality
Remarks
frequency per triage level)
Study quality
and relevance
Moderate
Moderate
Mortality figures (%) are shown for each triage level for patients admitted to a hospital emergency department.
CTAS = Canadian Emergency Department Triage and Acuity Scale; ATS = Australian Triage Scale; METTS = Medical Emergency Triage and Treatment System
in patients assigned to the two lowest triage levels in 5level scales; the studies showed the risk of death to be
low, but a need for inpatient care was not excluded
(about 5% hospital admission rate on average). Studies
on validity of the triage scales across all levels, i.e. their
ability to distinguish the urgency in patients assigned
the five different levels, were generally of low quality.
Consequently, evidence was insufficient to assess the
validity of the scales.
As none of the studies reported on mortality rates
adjusted for differences in age and gender between the
Table 6 Appraisal of scientific evidence (according to GRADE) - Validity of 5-level triage scales measured by acute
mortality
Effect measure
(endpoint)
Triage
scale
Scientific
evidence
Comments
Patient mortality
CTAS
29 346
(1 study) [43]
0%
Limited
ATS
127 079
(2 studies) [35,36]
0.03%-0.1%
Limited
METTS
8695
(1 study) [10]
0.5%
Insufficient
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
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Page 10 of 13
Table 7 Studies on how the assessment of the urgency of need to see a physician according to different triage
systems could predict hospitalization
Author Year,
reference Country
Triage
system
Patient
characteristics: Age
Gender
Outcome
Van Gerven R et al
2001, [39]
The Netherlands
ATS
3 650 patients,
Age & sex not given
Hospital
admission
Triage level:
1: 85%
2: 71%
3: 48%
4: 18%
5: 17%
p < 0.0001
Moderate
Chi CH et al
2006, [16]
Taiwan
ESI2
3 172 patients
47 years
47% female
Hospital
admission
Triage level:
1: 96%
2: 47%
3: 31%
4: 7%
5: 7%
p < 0.0001
- ESI scored in
Moderate
retrospect
- Unclear
inclusion criteria
Wuerz RC et al
2000, [40]
USA
ESI
493 patients
40 years
52% female
Hospital
admission
Triage level:
1: 92%
2: 61%
3: 36%
4: 10%
5: 0 %
p < 0.0001
- Unclear
Low
inclusion criteria
Dent A et al
1999, [35]
ATS
42 778 patients
Age & sex not given
Hospital
admission
Triage level:
1: 83%
2: 69%
3: 49%
4: 33%
5: 9%
p < 0.0001
Eitel DR et al
2003, [37]
USA
ESI2
1 042 patients
7 different EDs
43 years
47% female
Hospital
admission
Triage level:
1: 83%
2: 67%
3: 42%
4: 8%
5: 4%
p < 0.001
- Not
consecutive
patients
Moderate
Tanabe P et al
2004, [38]
USA
ESI3
403 patients
45 years
49% female
Hospital
admission
Triage level:
1: 80%
2: 73%
3: 51%
4: 6%
5: 5%
p < 0.001
- Not
consecutive
patients
- Retrospective
triage
Low
Wuerz RC et al
2001b, [41]
USA
ESI
8 251 patients
Age & sex not given
Hospital
admission
Triage level:
1: 92%
2: 65%
3: 35%
4: 6%
5: 2%
p < 0.001
- consecutive
patients
Moderate
Doherty S et al
2003, [36]
ATS
84 802 patients
Age & sex not given
Hospital
admission
Triage level:
1: 79%
2: 60%
3: 41%
4: 18%
5: 3.1%
p < 0.001
- consecutive
patients
Moderate
Maningas PA et al
2006, [6]
SRTS
33 850 patients
Age 30, 56% female
Hospital
admission
Triage level:
1: 43%
2: 30%
3: 13%
4: 3.0%
5: 1.4%
p < 0.0001
- consecutive
patients
Moderate
Hospitalization figures (%) are shown for each triage level for patients admitted to a hospital emergency department.
ATS = Australian Triage Scale; ESI = Emergency Severity Index; SRTS = Soterion Rapid Triage Scale.
Comments
Moderate
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
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Page 11 of 13
Table 8 Appraisal of scientific evidence (according to GRADE) - Safety of 5-level triage scales as measured by
hospitalisation rates in patients at triage level 5.
Effect measure (endpoint)
Triage
scale
131 230
3.1%-17%
(3 studies) [35,36,39]
Limited
ESI
13 361
(5 studies)
[16,37,38,40,41]
0%-7%
Limited
SRTS
33 850
(1 study) [6]
1.4%
Limited
Comments
Farrohknia et al. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine 2011, 19:42
http://www.sjtrem.com/content/19/1/42
Conclusions
This systematic literature review reveals shortcomings in
the scientific evidence on which presently available
triage scales are based. Stronger scientific evidence is
needed to determine which of the vital signs and chief
complaints have the greatest prognostic value in triage.
Interrater agreement (reliability), validity, and safety of
triage scales need to be investigated further, and headto-head comparisons are needed to determine whether
any of the scales have advantages over others.
Limitations
This review was confined to ED triage scales for adult
ED patients with non-psychiatric illnesses or injuries. In
Page 12 of 13
the absence of an internationally agreed outcome measure for ED triage scale validity, the proxy variables hospital admission and mortality were used in the current
study. These proxy variables have limitations with
regards to ED triage scale validity as the variables may
be affected by events occurring after the triage assessment. Further, comparison between ED triage scales
need to be done with caution as there may be contextual differences influencing the result.
Author details
1
The Swedish Council for Health Technology Assessment and Dep of
Medical Sciences, Uppsala University Hospital, Uppsala, Sweden. 2Dept of
Clinical Science and Education and Section of Emergency Medicine,
Sdersjukhuset (Stockholm South General Hospital) Stockholm, Sweden.
3
School of Health and Social Studies, Dalarna University, Falun, Sweden.
4
Dept of Medicine, Uppsala University Hospital, Uppsala, Sweden. 5Dept of
Emergency Medicine, Helsingborg Hospital, Helsingborg, Sweden. 6Dept of
Orthopedics, Uppsala University Hospital, Uppsala, Sweden. 7Dept of Public
Health and Clinical Medicine, University Hospital, Ume, Sweden. 8Dept of
Emergency Medicine, Karolinska University Hospital, Solna, Sweden. 9Dept of
Medicine, Karolinska Institutet, Solna, Sweden.
Authors contributions
All authors contributed to study concept and design, and acquisition,
analysis, and interpretation of the data. Finally all authors read and approved
the submitted manuscript.
Competing interests
The authors declare that they have no competing interests.
Received: 11 April 2011 Accepted: 30 June 2011
Published: 30 June 2011
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doi:10.1186/1757-7241-19-42
Cite this article as: Farrohknia et al.: Emergency Department Triage
Scales and Their Components: A Systematic Review of the Scientific
Evidence. Scandinavian Journal of Trauma, Resuscitation and Emergency
Medicine 2011 19:42.