OSS Addressing OSS Issues For IP Network Management

1207
1129_06F9_c2x
1999, Cisco Systems, Inc.
Operations Support Systems

Session #1207
Issues for IP Network Management
Mark J. Effinger
Executive Director and
Chief OSS Architect
Telcordia Technologies, Inc.
+1 (732) 699-3490
Effinger@telcordia .com
1207
1129_06F9_c2x
Copyright 1998, Telcordia Technologies, Inc. All rights reserved. Printed in USA.
OSS Issues for IP Network Management
Page #1
Telcordia
We develop and deploy applications for
world-wide telecommunications market
TMN & Standards based, Mission-Critical,
Quality, Scalability, Reliability, Availability,
Off-the-Shelf
80% of the USA telecommunications

network depends on software invented,
developed, implemented, and/or
maintained by Telcordia
1207
1129_06F9_c2x
Telcordia OSS
Approach to IP Network Management
Dual-Mode OSS
Single set of systems that
simultaneously supports both:
Current Circuit-Switched networks and
New World / IP / Packet-Switched networks
1207
1129_06F9_c2x
Page #2
Telcordia OSS
Vision and Strategy
1207
1129_06F9_c2x
OSS Vision for

Next Generation Networks
Dual-Mode for Old and New
Adjunct
Adjunct
CIRCUIT
SWITCH
Adjunct
Adjunct
Open
Open Service
Service
Application
Application Layer
Layer
Open
Open Call
Call
Control
Control Layer
Layer
Standards-Based
Standards-Based
Service
Service Elements
Elements and
and
Platform
Platform Layers
Layers
1207
1129_06F9_c2x
Page #3
Key Drivers to
NGN OSS Evolution
Customer Demands
Offer rapid, new competitive services
Lower anticipated operations costs
Upgrade network without impacting
service delivery to customers
Eliminate gaps in mission-critical
systems
Provide overall Next Generation
Network management solution
1207
1129_06F9_c2x
NGN Network Layering

The Bell Heads Meet the Net Heads
10MegEthernet
Data/IP
FR512
FDDI
FR128
ATM
VPs/VCs
Legend
ADMs/SONET X-connects
ATM switches/VP x-connects
STS3
STS
STS1
STS3
STS12
Routers/servers
STS192
OC3Ring
SONET/SDH
Oc22Ring
Oc292Link
Fiber/DWDM/RF
1207
1129_06F9_c2x
Page #4
Telcordia OSS
Approach to Networks
Cross Domain Management
DATA, VOICE, VIDEO,...
ATM
SONET
FIBER
1207
1129_06F9_c2x
xDSL
SATELLITE &
WIRELESS
IP
IP
CONTROL
CONTROL
& MANAGEMENT
MANAGEMENT
&
APPLICATIONS
DWDM
SONET and SDH Transport
ATM - SONET/SDH
FR - SONET/SDH
IP - FR - SONET/SDH
FR - ATM - SONET/SDH
Voice - IP - SONET/SDH
Voice - ATM - SONET/SDH
Voice - IP - ATM - SONET/SDH
xDSL - ATM - SONET/SDH
(DSLAM model)
xDSL - ATM - SONET/SDH
(Integrated Line Card model)
Wireless local access
Broadband (HFC) local access
Operations Impacts of NGN

Myth: Operations Processes are
So Much Simpler
Our Studies Show:
Customers will expect service levels and
performance to be Carrier-Class
Operations Standards of todays PSTN
Voice Networks will be applied to VoP
OSSs for VoP need to perform many of
the same functions needed in PSTN
1207
1129_06F9_c2x
10
Page #5
Operations Impacts of NGN

Assignment/Activation
Activation/Provisioning support for IP routers, ATM switches,

and servers. PVC/SVC configuration management. End-toend cross-domain solutions. Customer network management
Fault/Performance Mgmt.
End-to-end management of multi-layer, heterogeneous

network (event correlation), IP/ATM traffic monitoring,
surveillance on new NEs (e.g., routers and ATM switches),
QoS monitoring, customer network monitoring.
Testing
Customer Num./Address Mgmt.
Testing of new network elements, testing of virtual

connections/services, interfaces to new Element
Management systems, new network management protocols
(SNMP)
IP and ATM (E.164, ICD and DCC) address management, IP
address/TN relationships, network access locations (POP)
Work Flow Mgmt.
New flows to support new services, networks and devices,

client programmability
Network/Equipment Inv.
New network elements. Planning based on new service and

traffic considerations.
Customer Care/Billing
Interactive ordering from the internet, packet billing and

separations, single bill for all services
Trouble Ticket Mgmt.
Manage customer troubles in the new network, packet

telephony ( QoS), ensure rapid repair/restoral
Wholesale/Retail Gateway
Provide secure access, competitive parity
Work Force Mgmt.
Manage multi-disciplinary mobile work force, Optimize job

loading
1207
1129_06F9_c2x
11
Operations Costs and NGN

In volume, operations costs could erase profits
Access line operations costs have declined dramatically from 1970 to 1995
Network Creation
Service Activation
Service Negotiation and CC

Service Assurance
$800
$700
$600
$500
$400
$300
$200
$100
$0
1970 - $728
1996 - $208
2000 - $?
operations cost per access line

1207
1129_06F9_c2x
12
Page #6
Telcordias
OSS Architecture Principles
SML
Access
Common
Data &
Processes
Services
NML
Network
EML
Network Element Hardware
Next Generation OSS Characteristics

Multi-Vendor (Network Suppliers) support by Network Management Layer
Flexible NML/EML interfaces supported CORBA, CMIP, TL1, etc.
Total flow-through operations supported
Inter-Domain Management integrate multiple technology domains
Network as the database
Dynamic path selection
Flexible service requests de-coupled from billing
Break down stove pipes access, connection, transport
Real-time service negotiation access to network data
1207
1129_06F9_c2x
Distributed computing
13
OSS Generic Functional

Architecture
Customer
Service Rep
TMN
TMN Layers
Layers
SML
User
User Access
Access
NML
Industry
Interconnection
Services
Service
Mgmt.
Performance
Analysis
Circuit
Switch
FCAPS
NEL
Customer
Netwk Mgmt
EML
Network
Creation
1207
1129_06F9_c2x
Customer Care
& Billing
Activation/
Assurance
Controller &
Exception Mgmt
Transport &
Access Inv. &
Assignment
Transport
FCAPS
Access
FCAPS
Local Digital Transport /

Switches Access / xDSL
Signaling
Network
Corporate
Corporate Data
Data &
&
Common
Common Functions
Functions
Interconnection
Fault
&
Performance
Testing
Controller
Capacity
Planning
Address &
Number
Management
Work Force
Management
Physical
Traffic Net.
Inventory
Data
Collection
Physical
Network
Inventory
Signaling
FCAPS
IP
Router
FCAPS
IP Gateways
& Servers Routers
Frame &
ATM
FCAPS
Wireless
Frame Relay Local
& ATM
Loop
Switches
Spare
Inventory
Management
14
Page #7
Telcordias OSS Solution

Offering
Dual-Mode OSS for
Existing Networks and
New World Networks
1207
1129_06F9_c2x
15
Telcordias OSS Product Line

Customer
Service Rep
NML
Industry
Interconnection
Services
Exchange
Link
Service Management
SOA
SMS
Activation Controller
& Exception Mgmnt
Performance
Point
Delivery
& PAWS
Network
Engineer
EML
1207
1129_06F9_c2x
Customer Billing
Care
Network
Creation
NEL
Customer
Netwk Mgmnt
Customer Care & Billing
Performance
Analysis
Work
Centers
FLEXCOM
Corporate
Corporate Data
Data &
&
Common
Common Functions
Functions
TMN
TMN Layers
Layers
SML
User
User Access
Access
LDS
Config.
Net
Memory
Interconnection
Trouble
Ticket Mgr
Fault &
Performance
NMA
NetManager
ServiceGate
PWB
Traffic Star
Testing
Controller
Traffic Data
Collection
Network
Configuration
OcuSpan
DCOS2000
Access
EMS
Transport
EMS
HFC-EM
NetPilot
IGCS
MA
Local Digital Transport /

Signaling
Switches Access / xDSL Network
IP
Gateways
& Servers
xDSL
Elmnt
Mgmnt
Router
Elmnt
Mgmnt
Frame &
ATM
EML
xDSL
EML
Router
EML
Frame
& ATM
Frame
Relay &
Routers ATM Switches Satellite
ALOC &
CNUM
Capacity
Planning
Transport & Access

Inventory & Asgnmt
Transport Signaling IP Tel.

Config.
Config.
Support
Address &
Number Mgmt
Work Force
Management
Force
Physical Net.
Inventory
Network
Data
Spare Inv.
Management
SIMM
16
Page #8
The Telcordia 3 S Strategy for

OSS Infrastructure Change
SURROUND
SUPPLEMENT
SUPPLANT
SURROUND
Modernize User Interfaces to Existing
Production Systems
SUPPLEMENT
Add new systems as Adjunct Processors to
Legacy Architecture to manage new
business and operations challenges
SUPPLANT
Where Legacy is out of Stretch, replace old
with new
1207
1129_06F9_c2x
17
Telcordia OSS
Solutions for NGN
Supporting NGN Services & Networks
ATM, Frame Relay, and IP Solutions:
VToP (Voice Trunking over Packet) Tandem
Replacement
PLoP (Private Line over Packet)
Integrated Access for Small, Medium, and Large
Business Customers (e.g. xDSL)
Frame Relay Services
Integrated Access to Large Carriers, IXCs
Local Circuit Switch (Class 5) Replacement
IP Services (e.g. VPN, DEN Services)
RAS (Remote Access Server) and VoIP Gateway
1207
1129_06F9_c2x
18
Page #9
Functional Components of
IP VPNs for OSS
Service Providers Core
VPN Customers
Routing Network
ATM/SONET (WDM)
Network
VPN Customers Access
Network
IP - VPN Security Management

QoS
Tunneling
Policy Routing
Policy
Server
Encryption Authentication & Authorization
LDAP
Directory
User
Application
Digital
Profile
Profile
Certificates
Policy
Server
1207
1129_06F9_c2x
Directory Enabled
Networks (DEN)
LDAP
Directory
19
IP VPN Services & Networks

from an OSS Perspective
IP-VPN Carrier Network
Service Provider NOC

+ Configuration Management
+ Fault Management
+ Service Assurance Management
+ Performance Management
+ Capacity Management
+ Service Providers
share network
Enterprise Customer + IP-VPN Customer Access

(Pays bills)
Network
+ IP-VPN Routing Network
IP-VPN Enterprise
Network
User
(Employee of
Enterprise)
1207
1129_06F9_c2x
Enterprise Customer or
Service Provider Enterprise
Network Management NOC
+ LAN Network Management
+ User Profiles
+ Services
- Authentication
- Class of Service
- Authorization
- Policy Routing
- Encryption
+ Application
- Public Keys
Profiles
- Access Privileges
20
Page #10
Telcordia OSS
Differentiators
The Power of Telcordia plus Cisco
1207
1129_06F9_c2x
21
Telcordia OSS
Certified Quality
Faults Per Thousand Function Points
Cumulative Fault Density

50
QMO
Compliance
ISO 9001
Certification
(Phase I)
40
ISO 9001
Certification
(All Business Units)
30
20
Best In C
lass
CMM
Level 3
CMM
Level 5
10
0
4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q
1994
1995
1996
1997
1998
1999
Source: Software Productivity Research
1207
1129_06F9_c2x
Telcordia results are 10 times better than Industry Average

22
Page #11
Telcordia OSS
On-Time Delivery
98% On-Time
180
160
140
166
Releases Shipped
162
98% On-Time
145
Releases Shipped On-Time
142
120
100
100% On-Time
91% On-Time
80
67
77
77
61
60
40
20
0
1995
1207
1129_06F9_c2x
1996
1997
1998
23
Why Telcordia plus Cisco?

Telcordia is the leader in
software, engineering,
and professional services
for telecommunications
Cisco Systems is the

leader in networking
for the Internet
Unique and Complementary Talent Pools
1207
1129_06F9_c2x
24
Page #12
Telcordias Local Switch (Class 5)

Replacement
JAVA
Service
Definition
GUI
Applic.
SCP
Call Agent
Customer
Care &
Billing
TC
AP
/SS
7
Telcordia
AMA Records
Accounting
Gateway
CP
CP
Announcement
Server
Interconnection
VoP
1207
1129_06F9_c2x
Public
Signaling
Network
TCAP/SS7
ISUP/SS7
MG
MGCP
Telcordia
OSS
LNP
800
Res/SOHO
Gateway
Voice
Over
Packet
VoP
PSTN
Trunking
Gateway
Backbone
Network
25
Differentiation
Customer Care & Billing

(Customer Intimacy)
Operations Support
Systems
(Operational Excellence)
Network Technologies
(Technical Excellence)
1207
1129_06F9_c2x
26
Page #13
Best of Suite Approach to OSS

Integration
Growing complexity is forcing

carriers to look for turnkey
software solutions.
The software marketplace is
switching from best-of-breed
to best-of-suite.
Chandan Sarkar,
SoundView Financial Group
1207
1129_06F9_c2x
27
Conclusion
Value Today Flexibility for Tomorrow
COST
OSSs must provide industrial strength solutions
GROWTH
OSSs must solve complex problems
QUALITY
Your OSS provider must be experienced
NETWORK
UTILIZATION
Your OSS provider must be vendor neutral
INTEGRATION
Your OSS provider must have

experience in resilient systems
ENABLE GREENFIELD START

Your OSS provider must have scaleable products
1207
1129_06F9_c2x
28
Page #14
Copyright 1999 Telcordia

Technologies
All Rights Reserved
An SAIC Company
1207
1129_06F9_c2x
29
Please Complete Your

Evaluation Form
Session 1207
1207
1129_06F9_c2x
30
Page #15
1207
1129_06F9_c2x
31
Page #16

OSS Addressing OSS Issues For IP Network Management

Enviado por

Dados do documento

Título original

Direitos autorais

Formatos disponíveis

Compartilhar este documento

Compartilhar ou incorporar documento

Opções de compartilhamento

Você considera este documento útil?

Este conteúdo é inapropriado?

Direitos autorais:

Formatos disponíveis

OSS Addressing OSS Issues For IP Network Management

Enviado por

Direitos autorais:

Formatos disponíveis

1207

1999, Cisco Systems, Inc.

Operations Support Systems

1999, Cisco Systems, Inc.

80% of the USA telecommunications

1999, Cisco Systems, Inc.

1999, Cisco Systems, Inc.

1999, Cisco Systems, Inc.

OSS Vision for

1999, Cisco Systems, Inc.

1999, Cisco Systems, Inc.

NGN Network Layering

1999, Cisco Systems, Inc.

1999, Cisco Systems, Inc.

Operations Impacts of NGN

1999, Cisco Systems, Inc.

Operations Impacts of NGN

Activation/Provisioning support for IP routers, ATM switches,

End-to-end management of multi-layer, heterogeneous

Testing of new network elements, testing of virtual

Work Flow Mgmt.

New flows to support new services, networks and devices,

New network elements. Planning based on new service and

Interactive ordering from the internet, packet billing and

Trouble Ticket Mgmt.

Manage customer troubles in the new network, packet

Provide secure access, competitive parity

Work Force Mgmt.

Manage multi-disciplinary mobile work force, Optimize job

1999, Cisco Systems, Inc.

Operations Costs and NGN

Service Negotiation and CC

operations cost per access line

1999, Cisco Systems, Inc.

Network Element Hardware

Next Generation OSS Characteristics

1999, Cisco Systems, Inc.

OSS Generic Functional

Local Digital Transport /

1999, Cisco Systems, Inc.

Telcordias OSS Solution

1999, Cisco Systems, Inc.

Telcordias OSS Product Line

Customer Care & Billing

Local Digital Transport /

1999, Cisco Systems, Inc.

Transport & Access

Transport Signaling IP Tel.

The Telcordia 3 S Strategy for

1999, Cisco Systems, Inc.

1999, Cisco Systems, Inc.

IP - VPN Security Management

Encryption Authentication & Authorization

1999, Cisco Systems, Inc.

IP VPN Services & Networks

Service Provider NOC

Enterprise Customer + IP-VPN Customer Access

1999, Cisco Systems, Inc.

1999, Cisco Systems, Inc.

Cumulative Fault Density

Source: Software Productivity Research

Telcordia results are 10 times better than Industry Average

Releases Shipped On-Time