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Task 1
A. Compare the different management style that organisations have or that you have
observed and discuss the leadership characteristics of senior managers
The classical management theory is represented by the move of human relations because
is addressing to human capability of work. The behavioural theory has the opinion that in
order to improve productivity, organisations must understand the employees behaviour at
work such as expectations, conflicts, and motivation and so on.
The transformational leader believes that employees are motivated by the objective that
they must perform. The company if has a good structure it can be more successfully and
people are giving what they are having best in order to perform in the company. For the
company to perform in long term it is necessary that employees collaborate between them so
that can minimize stress.
Positive aspects of Richard Branson transformational management theory:
Transformational leadership theories can be adaptive and support the fulfilment of
needs at people
Have great leader position and support of those who are being led
The leadership theories are bringing harmony introduce ethics, community and
cooperation in relation with the higher human values.
Transformational leadership theories can bring harmony to a situation that could
otherwise be exacerbated by a quarrelsome organization.
Long-range goals are established in order to increase the system survivability.
It has been showed in studies, such as in gaming theory, that cooperation, as opposed
to competition, is more successful in achieving goals.
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well with a motivated team, with well defined procedures and within a productive
business framework.
Deal of control over organizational strategy decisions, standardization and bestpractices are often highlight, work is consistently completed efficiently and
effectively.
Disadvantages
Willing to take the right risks: Transformational leaders take risks which are calculated,
they trust their instinct as well as their team in order to gather the intelligence necessarily.
Organizational consciousness: Transformational leaders are sharing the conscious of their
company. They understand which actions to take in order to evoke changes and are making
decisions to the growth of the organisations.
Adaptability: they are adapting and are always seeking new ways to constantly respond to
the changing market of the business environment.
Autocratic leaders assume that their workers motivation doesnt come through
empowerment but by making various rewards for who are wonting and punishments
for workers who doesnt perform.
Autocratic leadership finish the work they want to be done by evoking fear to
employees and applying punishments.
Autocratic leaders most important characteristic is to deal with the hard work and
not to develop activities.
Autocratic managers are assuming the organisation responsibility and take al the
credit for the employees work.
B.
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Regarding Michael OLearys model it appears that the culture used in his organization is
represented by power culture. This power culture appears where all the power systems from
the top of the hierarchy and then works down to the employees.
When the people in the company recognize and realise the organisation culture will be
needed to support the success and progress of the company because it may occur changes
which are not easily and not very pretty.
Task 2
A. Assess your own management skills and performance using the format provided by
tutor and analyze your own strengths, weakness, opportunity and treats
SWOT Analysis
Strengths
Strengths are peoples internal and positive attributes, which may be controlled by them.
Examples include:
Weaknesses
Weaknesses are peoples internal and negative attributes, which as well as their strengths;
weakness can be also controlled by them. Examples include:
Opportunities
Are external attributes which cant be controlled by peoples. Examples include:
Threats
Are external attributes which are as well uncontrollable by peoples. Examples including:
I want to effectively adapt to the changing environment within five years by improving my
work which will be seen in my market.
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I want to maintain a continuing growth within ten years by continuously adapting to the
changing environment which will allow my company to have a good name on the market.
Specific: I will maintain a continuing growth.
Measurable: I will measure my progress by having a good name on the market.
Attainable: I will continuously adapting to the changing environment.
Relevant: will allow the company have a good name on the market.
Time-Based: I will maintain a continuous growth within ten years.
Task 3
A. Lead and motivate a team to achieve an agreed goal or objective
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Main roles of manager include planning, organizing, leading and controlling. Leading
involves motivating subordinates, influencing individual or teams as they work, selecting the
most effective communication channels, or dealing in any way with employee behaviour
issues. Motivating and rewarding employees is one of the most important, and one of the
most challenging, activities that managers perform.
To motivate the employees manager has to consider the following suggestions.
Recognize individual differences
Employees are not identical. They have different needs, attitudes, personality, and other
important individual variables. Therefore it is managers responsibility to identify the
characteristic of each employee.
Match people to jobs
Theres a great deal of evidence showing the motivational benefits of carefully matching
people to jobs.
Use goals
The literature on goal-setting theory suggests that managers should ensure that employees
have hard, specific goals and feedback on how well theyre doing in achieving those goals. If
the participation is inconsistent with the culture, use assigned goals.
Ensure that goals are perceived as attainable
Regardless of whether goals are actually attainable, employees who see goals as unattainable
will reduce their effort. Managers must be sure, therefore, that employees feel confident that
increased efforts can lead to achieving performance goals.
Individual rewards
Manager should use their knowledge of employee differences to individualize the reward
they control, such as pay, promotions, recognition, desirable work assignments, autonomy,
and participation.
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Team Development
Work teams are one of the realities and challenges of managing in todays dynamic global
environment. Manager has to create an effective team. Manager has to consider the
following characteristics when forming a team (Robbions, S & Coulter,M p 385),
1. Clear goals
2. Relevant skills
3. Mutual Trust
4. Unified Commitment
5. Good Communication
6. Negotiating skills
7. Appropriate leadership
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B. Justify the managerial decisions you may have made or you would make to support
the achievement of agreed goals and objectives
Decision Making: Making good decisions is something that every manager strives to do
since the overall quality of managerial decisions has a major influence on organizational
success or failure.
Responsible for choosing an effective leadership style. This allows managers to
helping the groups they lead be successful as the group goes through various stages
of development.
Coach the employees
by
providing
instructions,
guidance,
advice,
and
your own.
Compromising: resolving conflicts by each party giving up something values
Collaborating: Resolving conflicts by seeking an advantageous solution for all parties
Forcing: Resolving conflicts by satisfying ones own needs the expense of another.
Planning: It is managers responsible for defining the organizations goals,
establishing an overall strategy for achieving those goals, and developing a
Task 4
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A. Explain how your own managerial and personal skills will support career
development
Career Development is a process where employees strategically explore, plan, and create
their future at work by designing a personal learning plan to achieve their potential and fulfil
the organization's learning, seeking opportunities, taking risks, and finding ways to
contribute to the organization in a productive and motivated fashion.
Working as a manager in trade tourism the most important skills that I have to develop is
the communication skills. The main reason for the communication skills development is that
in most cases when managers are based in a service industry, customers most of the time
gives them complaints than praise for a job satisfactory done. In a service based industry the
relation of employees with customers is the most taken in consideration.
In hospitality trade the most important factor for service represent the customer
satisfaction .This sector is so competitive that if the standard of services arent met as
customer needs the company will not survive. So for the success of managers good
communication is important. The company must effectively monitor the structure of team
management and in order to obtain a better performance must be held weekly meeting.
B. Review career and personal development needs, current performance and future
needs to produce a development plan
Current
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