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PRINCIPLES OF MANAGEMENT
Rapid organizational changes, increased regulatory and
PRINCIPLES OF MANAGEMENT
1.1 DEFINITION:
Levels of management
PRINCIPLES OF MANAGEMENT
GENERAL MANAGEMENT FUNCTIONS:
1. Planning
2. Organizing
3. Directing
4. Controlling
Planning
1.
Planning:
According to Mike Monahan of Healthcare
Resources Associates, Planning is bringing the
future into the present so you can do something
about it now.
Forecasting (both short-range and long-range
planning)
Planning (Cont)
Every organization must plan for change in order to
Planning (Cont)
Strategic planning: is the process of developing and
Planning (Cont)
The tasks of the strategic planning process include:
Define the mission.
A mission is the purpose of the organization. It is
why the organization exists. It directs the
organization, as well as all of its major functions and
operations, to its best opportunities. A mission
statement should be short - no more than a single
sentence. It should be easily understood and every
employee should be able to recite it from memory.
Planning (Cont)
Conduct a situation or SWOT analysis by assessing
Planning (Cont)
Set goals and objectives.
Planning (Cont)
Tactical planning provides the specific ideas for
Planning (Cont)
Monitor the plan.
A systematic method of monitoring the
Planning (Cont)
Organizing (Cont)
Organizations are groups of people, with ideas
Organizing
2. Organizing and staffing:
Identifying duties to be performed within the
framework of a common organizational goal
Defining authority and responsibility
Establishing chain of command (organizational
structure)
Establishing division of labor
Recruiting, hiring, and retaining adequate,
competent personnel.
Organizing (Cont)
Organizing Function
The organizing function deals with all those
Organizing (Cont)
Delegation:
Organizing (Cont)
Directing
3. Directing
Initiating and maintaining action toward desired
objectives
Closely intertwined with leadership
Success through:
-- Delegation
-- Communication
-- Training
-- Motivation
Directing Process
Teambuilding
Agreeing (Consensus Building)
Selecting
Training
Leading
Motivating
Controlling
controlling the resources of the organization.
Controlling
Control is the process through which standards for
performance of people and processes are set,
communicated, and applied.
Effective control systems use mechanisms to monitor
activities and take corrective action, if necessary.
Controlling is directly related to planning. The
controlling process ensures that plans are being
implemented properly.
Controlling (Cont)
The supervisor observes what happens and
Controlling (Cont)
Controlling Process:
Coaching day-to-day ongoing instructing of
employees.
Counseling is a process through which one
Controlling (Cont)
Evaluating
Terminating
Controlling (Cont)
There are four steps in the control process:
establishing performance standards,
measuring actual performance,
established standards,
and taking corrective action.
Summary
Planning involves devising a systematic process
Summary (Cont)
Controlling
involves verifying that actual performance matches
the plan. If performance results do not match the
plan, corrective action is taken.
Improving:
Knowing or establishing objectives that relate to a
particular course of action;
Measuring actual performance against the
objectives;
Correcting deviations when necessary;
PRINCIPLES OF MANAGEMENT
Thank You