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Leadership and Interpersonal Skills; the art of surviving within the corporate world
David G. Caban, MBA
June 2010
Importance of Leadership
to orchestrate society, because leaders help cultivate values and beliefs systems, which
affects daily living. For instance, government within society institutes rules and
allowed to create corporate rules such as policies, which guides society to conform to an
attitude and social behavior that is socially accepted within that particular environment.
attitude and social behavior within society (Kreitner & Kinicki, 2008, pg. 434).
because it fulfills the objective strategy. Objective strategy is a general term, which has
several distinct meanings, such as pursuing educational goals, making corporate profits to
benefit society, and enhancing human ability (Kreitner & Kinicki, 2008).
According to Kreitner & Kinicki (2008), purported that there are nine tactics to
2. Inspirational appeals are instilling values and beliefs system into society.
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3. Consultation is to gather others for planning and making decisions, which benefits
employee or subordinate and the organization, which the employee is a part of.
favors, such as additional duties that benefits the organization. For example,
driving to the post office to drop of mail, but the employee could leave early to
9. Legitimating tactics is the authority right that all employees either adjust to
inner maturity, because of the fact it is a system already imposed into societal since its
inception (Kreitner & Kinicki, 2008). Therefore, certain sociological changes may not be
imposing, because the leadership such as government may not deem suitable for any
particular sociological change (Tomlinson & Egan, 2002, pg. 79). Sociological changes
that may impact and-or influence society. For example, the technological changes within
society, just about every mechanical devices has computerize operations; such as cars,
cell phones and laptops. However, through all the changes that had, and still occurred
within society management still learn how to be leaders through observational learning.
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Because of the fact, leadership is a learn behavior, for example, parents, teachers,
students, just to mentioned a few. Anyone can poses the characteristics of leadership,
however, depending on the type of environment one is exposed can determine how one
can become an effective leader. For example, does the manager poses good product
knowledge? Service and product knowledge as well as good social interactions within the
environment can determine one’s success (Stone, 2009; Tomlinson & Edgar, 2002).
characteristics for every leader to poses, because all three characteristics resemble
elements of internal control, ability and leadership to drive an organization (Kreitner &
Kinicki, 2008). For instance, all three elements are required too institute sociological
The changes that exist within any organization are the technological changes,
which occur within organization (Tomlinson & Egan, 2002). However, it is vital to
remain competitive (Wang & Rafiq, 2009). For example, corporate changes as a result to
such as corporate mergers, buyouts and closure, which can result to changes in value and
belief systems (Bianco & Schermerhorn, 2006, pg. 457-458; Tomlinson & Egan, 2002).
It not only affects within a corporate setting such as banks and other profitable
institution, but also within any environment (Bianco & Schermerhorn, 2006, pg. 458).
grasp the concept regarding changes, because it involves the concept of adaptability
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(Stone, 2009). For instance, though active listening an employee can learn about
individual and corporate culture that benefits the environment. However, depending on
the subject it can create potential diversity issues such as the inequality of wages
(Sorenson, 2009, pg. 660). To overcome barriers within the workplace is to recognize the
problem by analyzing the situation (Alma, 2008, pg. 27). For instance, analyzing the
situation is the problem with my approach? Should I approach the matter differently?
professional sphere that can communicate information positively that can result
accomplishing any task. In other words, learning how to relate to other cultures in their
Cultural diversity is not just the attention of races, sex, and cultural background,
but also, the corporate and governmental background (Tomlinson & Edgar, 2002).
Because of the fact, corporation recognizes two sets of culture, the culture of its
employee’s (Stone, 2009), and the culture of the organization (Tomlinson & Edgar,
2002). Primary concept of any successful organization is for both employee as well as the
entity to become successful (Stone, 2009). The key is to become adaptable within the
work environment (Knouse, 2009). Within any successful organization will experience
conflict; such as, management competing along with its team to provide better services
that will both inspire the overall organization and secondly maintain its position (Wang &
Rafiq, 2009). Conflict still persists within management, as conflict exists within familial
Conflict first exist during the communication processes, which occurs through
either face to face, and-or Internet communication, such as emails and so forth (Stone,
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2009). In either case management must recognize were the problem exist, and it is the
the problem. Because of the fact, of individual background difference is where cultural
diversity is the main medium to help resolve any difference existing with any conflict
management and subordinates into one positive organization that describes the concept of
servant leadership. It can potentially lead into a successful organization, which suit the
aims of cultural diversity (Vargas & Hanlon, 2007, pg. 45-46). In addition, it brings
or subordinates. The key idea is earning the trust and respect of our subordinates to lead
instance, most Christian leader view themselves as servants to their parishioner’s. The
ideology of Jesus Christ who was a leader of twelve disciples was the feet of His
disciples, which symbolizes a servant type leadership. Therefore, to gain or to earn the
respect from leadership must bear some resemblance. Because of the fact, subordinates
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must determine whether or not he or she can either join or maintain relationship within
References
Alma, I. (2008). Managing and sustaining a world of workplace diversity: The Accenture
experience. Strategic HR Review, Vol. 75, pp. 11-16.
Bianco, A.T. & Schermerhorn, Jr. J. (2006). Self-regulation, strategic leadership and
paradox in organizational change. Journal of Organizational Change
Management. Bradford. Vol. 19, Iss. 4, pgs. 457-470
Kreitner, R. & Kinicki, A. (2008). Organizational Behavior (8th Ed.). McGraw Hill
Publishing Co. Boston, Ma.
Sorensen, J.B. (2007). Organizational Diversity, Labor Markets and Wage Inequality.
American Behavior Science, Vol. 50 Num., 5 pp. 659-676.
Vargas, P.A. & Hanlon, J. (2007). Celebrating a Profession: The Servant Leadership
Perspective. The Journal of Research Administration. Vol, 38, pgs. 45-49
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Wang, C.L. & Rafiq, M. (2009). Organizational Diversity and Shared Visions. Resolving
the Paradox of exploratory and exploitative learning. European Journal of
Innovation Management, Vol., 12, Num., 1 pp. 85-101.