Agenda

AGENDA
BOARD OF DIRECTORS REGULAR MEETING

WEDNESDAY, SEPTEMBER 19, 2012 3:30 P.M.
Board Room, 9300 Fanita Parkway, Santee, CA
CALL TO ORDER
PLEDGE OF ALLEGIANCE
OPPORTUNITY FOR PUBLIC COMMENT
Opportunity for members of the public to address the Board (Gov. Code 54954.3)
APPROVAL OF MINUTES
Recommendation: Approve the minutes of the Regular Board meeting of August
15, 2012 and September 5, 2012.
ITEMS TO BE ADDED, WITHDRAWN, OR REORDERED ON THE AGENDA
CONSENT AGENDA
Items are considered to be routine and will be acted upon by a single motion without
discussion, unless a Board Member, staff, or the public request a specific item be removed
from the consent agenda for discussion.
CONSENT ITEMS
1.
DEMAND PAYMENTS
Recommendation: Approve the Register of Audited Demands, and payment of
warrants from July 31, 2012 - August 31, 2012.
2.
DIRECTORS COMPENSATION AND EXPENSE CLAIMS

Recommendation: Approve claims and authorize payments.
3.
RESOLUTION RECOGNIZING DIANA M. LEVIN ON THE OCCASION OF HER

RETIREMENT
Recommendation: Adopt Resolution recognizing Diana M. Levin, Safety & Risk
Manager, upon her retirement after 12 years of service with the District.
4.
STUDY FOR THE WALMART/CARLTON HILLS DIVERSION STRUCTURES AND

ASSOCIATED SEWER CONVEYANCE SYSTEM (JN 211022)
Recommendation:
1. Authorize the Chief Executive Officer/General Manager to execute
professional services agreement with Brown and Caldwell to provide
engineering services for the Study for the Walmart/Carlton Hills Diversion
Structures and Associated Sewer Conveyance System Project (Project). The
total fee amount will be on a time and material basis with a not to exceed
upper limit of $101,453.
2. Authorize the Director of Engineering and Planning to modify the agreement
up to 10% ($10,145) for contingency.
5.
SUNRISE RESERVOIR SITE IMPROVEMENTS (JN 210026)

Recommendation:
1. Reject all four (4) bids received on August 28, 2012 and return all bid security.
2. Consider bid protest from Whillock Contracting, Inc. as moot given the
recommendation to reject all bids.
3. Direct staff to revise the plans and specifications (evaluating cost savings) and
rebid the project.
6.
DISTRICT-WIDE INFORMATION SYSTEMS REPLACEMENT PROJECT - SELECTION

OF SOFTWARE PROVIDER FOR NEW FINANCIAL AND HUMAN RESOURCES
INFORMATION SYSTEM
Recommendation:
1. Approve Tyler Technologies proposal for the purchase and implementation of
its Financial and Human Resources Information System (FHRIS) software in the
amount of $390,460, (first year maintenance fee waived), a travel/per diem
budget for Tyler Staff of $65,600 and a 10% contingency of $45,606.
2. Authorize the CEO/General Manager to enter into a Professional Services
Agreement with Advanced Utility Systems subject to negotiation of final terms
as approved by the CEO/General Manager and General Counsel.
ACTION AGENDA
Items on the Action Agenda call for discussion and action by the Board. All items are
placed on the Agenda so that the Board may discuss and take action on the item if the
Board is so inclined.
ACTION ITEMS
7.
PUBLIC HEARING: REVISED HOURLY OVERHEAD BILLING RATE SCHEDULE

ADJUSTED FOR CURRENT SALARY RANGES
Recommendation:
1. Open Public Hearing to receive public comments.
2. Close Public Hearing.
3. Adopt Resolution approving the revised hourly overhead billing rates (avg 1.9%)
based on 07/01/12 Salary Ranges and overhead rate.
[September 19, 2012]
Page 2 of 4
[Agenda]
8.
9.
AB 340, THE CALIFORNIA PUBLIC EMPLOYEES PENSION REFORM ACT

Recommendation: Hear staff report on the changes made in AB 340, The
California Public Employees Pension Reform Act. No action required.
REPORTS
The following items are reports and are placed on the Agenda to provide information to
the Board and the public. There is no action called for on these items. The Board may
engage in discussion upon which a specific subject matter is identified but may not take
any action other than to place the matter on a future agenda.
BOARD REPORTS
Recommendation: Hear report from Directors for the following meetings:
A.
B.
C.
D.
E.
Presidents Report
County Water Authority (CWA) Board of Directors Meeting
Employee Involvement Team Meeting
Santee Chamber of Commerce Board/Governance Committee Meeting
Other meetings/conferences/events attended by Directors per AB1234
(Council of Water Utilities, CSDA San Diego Chapter, etc.)
DIRECTORS COMMENTS
DISTRICT COUNSELS REPORT
Directors comments are to be related to District business which may be of interest to the
Board. They are placed on the agenda to enable individual Board Members to convey
information to the Board and the Public. There is to be no discussion or action taken on
comments made by Board Members.
10.
GENERAL MANAGERS REPORT

Recommendation: Receive General Managers report covering the following:
operations, finances, projects, legislation, and other information.
11.
INFORMATIONAL REPORTS
Recommendation: Review, note, and file the following reports:
A. Park Committee Minutes of July 25, 2012
B. Facilities Development & Operations Committee Minutes of August 27, 2012
CLOSED SESSION
12.
CLOSED SESSION
At any time during the regular session, the Board may adjourn to closed session to
consider litigation, or discuss with Legal Counsel matters within the attorney-client
privilege, subject to the appropriate disclosures.
A. Conference with Legal Counsel Existing Litigation (Gov. Code 54956.9 (a))
1) Viejas Band of Kumeyaay Indians v. Padre Dam Municipal Water District
San Diego Superior Court Case Number 37-2011-00093203
2) Native American Heritage Commission v. Padre Dam Municipal Water District
Page 3 of 4
[Agenda]
B. Conference with Legal Counsel - Anticipated Litigation

Significant exposure to litigation pursuant to subdivision (b) of Government
Code Section 54956.9: 1 case
13.
ADJOURNMENT
This agenda was posted at least 72 hours before the meeting in a location freely accessible to the public. No
action may be taken on any item not appearing on the posted agenda, except as provided by Gov. Code
Section 54954.2. The complete agenda package is available for public review on the Districts website,
www.PadreDam.org. Any written materials provided to a majority of the Board of Directors within 72 hours
prior to the meeting regarding any item on this agenda will be made available for public inspection at the
Districts office located at 9300 Fanita Parkway. For questions or request for information related to this
agenda contact Amy Pederson, Board Secretary, at 619.258.4614 or amyp@padre.org.
Padre Dam Municipal Water District does not discriminate on the basis of disability in
admission to, access to, or operations of its programs, services or activities. This notice
is available in alternate formats. Questions or requests for additional information or
accommodations under the Americans with Disabilities Act (ADA) may be forwarded to
our ADA Coordinator: Diana M. Levin at 619.258.4678 or dlevin@padre.org
PUBLIC COMMENT PROCEDURES

Members of the public may address the Board regarding items not appearing on the posted agenda, which are
within the subject matter jurisdiction of the Board. Speakers are requested to state name, address and
topic, and observe a time limit of 3 minutes each. Public comment on a single topic is limited to a total of
15 minutes. Anyone desiring to address the Board regarding an item listed on the agenda should fill out a
request to speak form and present it to the Board Secretary. These forms are available in the Board Room
on the counter near the entrance doors.
NEXT RESOLUTION NO. 2012-45

NEXT ORDINANCE NO. 2012-07
CERTIFICATION OF POSTING
I certify that on September 13, 2012, I posted a copy of the foregoing agenda near the regular
meeting place of the Board of Directors of Padre Dam Municipal Water District, said time being at
least 72 hours prior to the meeting, in accordance with Gov. Code Section 54954.2(a).
______________________________
Amy Pederson, Board Secretary
Page 4 of 4
[Agenda]
September 2012
September 2012
October 2012
S M T W T F S
S M T W T F S
2 3 4 5 6 7
9 10 11 12 13 14
16 17 18 19 20 21
23 24 25 26 27 28
30
Monday
Tuesday
Wednesday
Thursday
1
8
15
22
29
1 2 3 4 5
7 8 9 10 11 12
14 15 16 17 18 19
21 22 23 24 25 26
28 29 30 31
Friday
6
13
20
27
Sat/Sun
September 1
Labor Day
Office Closed
5
3:30pm Board Mtg
(Boardroom)
10
11
6
7:30am Santee
Chamber
Board Mtg
12:00pm Metro
Commission/J
- Cancelled
13
14
12
7:30am EIT 2012
Meetings
(Boardroom)
15
16
17
8:30am Santee
Governance
Cmte
24
1:30pm Finance &
Admin Svcs
Cmte
(Boardroom)
18
7:30am COWU
19
20
3:30pm Board Mtg
10:30am Faciltiies
(Boardroom)
Development
& Ops Cmte
(Boardroom)
25
26
3:30pm Park
Committee
(Park Club
House)
27
21
9:30am LAFCO
Special
Districts
Advisory
Cmte CANCELLED
22
23
28
29
9:00am CWA Board

Mtg
30
Agenda Calendar
9/12/2012 11:27 AM
October 2012
Monday
October 1
November 2012
S M T W T F S
1 2 3 4 5
7 8 9 10 11 12
14 15 16 17 18 19
21 22 23 24 25 26
28 29 30 31
Tuesday
Wednesday
Thursday
3
3:30pm Board Mtg
(Boardroom)
October 2012
S M T W T F S
6
13
20
27
1 2
4 5 6 7 8 9
11 12 13 14 15 16
18 19 20 21 22 23
25 26 27 28 29 30
Friday
4
Sat/Sun
5
7:30am Santee
Chamber
Board Mtg
10:00am Park Shelters
Ribbon
Cutting
Ceremony
(Lake 1
Gazebo)
12:00pm Metro
Commission/J
10
7:30am EIT 2012
Meetings
(Boardroom)
3
10
17
24
11
12
13
14
15
8:30am Santee
Governance
Cmte
16
7:30am COWU
17
3:30pm Board Mtg
(Boardroom)
18
19
20
9:30am LAFCO
Special
Districts
Advisory
Cmte
21
22
1:30pm Security
Committee
(Boardroom)
23
24
3:30pm Park
Committee
(Park Club
House)
25
26
27
9:00am CWA Board

Mtg
28
29
Agenda Calendar
30
31
9/12/2012 11:27 AM
November 2012
Monday
Tuesday
November 2012
December 2012
S M T W T F S
S M T W T F S
1 2
4 5 6 7 8 9
11 12 13 14 15 16
18 19 20 21 22 23
25 26 27 28 29 30
Wednesday
Thursday
November 1
7:30am Santee
Chamber
Board Mtg
1:00pm Metro
Commission/J
3
10
17
24
2 3 4 5 6 7
9 10 11 12 13 14
16 17 18 19 20 21
23 24 25 26 27 28
30 31
Friday
1
8
15
22
29
Sat/Sun
2
10
3:30pm Board Mtg

(Boardroom)
11
Veterans' Day (Office Clos
12
13
14
7:30am EIT 2012
Meetings
(Boardroom)
15
6:00pm CSDA
Quarterly
Mtg
16
17
9:30am LAFCO
Special
Districts
Advisory
Cmte
18
19
8:30am Santee
Governance
Cmte
20
7:30am COWU
21
3:30pm Board Mtg
(Boardroom)
22
Office Closed
Thanksgiving
9:00am CWA Board
Mtg
23
24
25
26
1:30pm Facilities
Dev. & Ops
Cmte
(Boardroom)
Agenda Calendar
27
28
29
30
3:30pm Park
Committee
(Park Club
House)
9/12/2012 11:27 AM
December 2012
December 2012
January 2013
S M T W T F S
S M T W T F S
2 3 4 5 6 7
9 10 11 12 13 14
16 17 18 19 20 21
23 24 25 26 27 28
30 31
Monday
Tuesday
Wednesday
Thursday
1
8
15
22
29
1 2 3 4
6 7 8 9 10 11
13 14 15 16 17 18
20 21 22 23 24 25
27 28 29 30 31
Friday
5
12
19
26
Sat/Sun
December 1
5
3:30pm Board Mtg
(Boardroom)
10
11
6
7:30am Santee
Chamber
Board Mtg
12:00pm Metro
Commission/J
13
14
12
7:30am EIT 2012
Meetings
(Boardroom)
15
16
17
8:30am Santee
Governance
Cmte
18
7:30am COWU
24
Office Closed 1/2 day
1:30pm Finance &
Admin Svcs
Cmte
(Boardroom)
19
3:30pm Board Mtg
(Boardroom)
25
Christmas Day
Office Closed
20
26
3:30pm Park
Committee
(Park Club
House)
21
9:30am LAFCO
Special
Districts
Advisory
Cmte
27
22
23
28
29
9:00am CWA Board

Mtg
30
31
Office Closed 1/2 day
Agenda Calendar
9/12/2012 11:27 AM
MINUTES OF THE REGULAR MEETING

OF THE BOARD OF DIRECTORS OF PADRE DAM
MUNICIPAL WATER DISTRICT HELD ON
WEDNESDAY, AUGUST 15, 2012
The regular meeting of the Board of Directors of Padre Dam Municipal Water
District was held on Wednesday, August 15, 2012, at the appointed meeting place, the
Board Room at the District Administration Building, located at 9300 Fanita Parkway,
Santee, California.
President Pommering called the meeting to order at 3:30 p.m. A quorum was
declared, and the following Directors were present: Caires, Peasley, Pommering, Scalzitti
and Wilson.
Directors absent: None
Staff members present: Allen Carlisle, CEO/General Manager; Al Lau, Director of
Engineering & Planning; Frank Kowalski, Director of Operations & Water Quality; Karen
Jassoy, CFO/Director of Finance; Debi Baczynski, Director of Human Resources;
Johnathan Skinner, Director of Park & Recreation; Amy Pederson, Board Secretary; Paula
de Sousa, District Counsel; Melissa McChesney, Communications Officer; Gary Canfield,
Plant Manager; Paul Clarke, Operations Manager; Brian Thornburgh, Assistant Operations
Manager; John DeDonato, Construction and Maintenance Supervisor; Jason Mulick,
Electrician/Instrumentation Control Technician; Aaron Hazard, Corrosion Control
Visitors present: Tom Gould, HDR Engineering; Valerie Doyle, Santee resident;
Andy Kiddie, Santee resident; Nancy Poty, Santee resident; Nancy Fink, Santee resident;
Bill Matella, Santee resident; Gene Kimery, Santee resident; Brian Billings, Santee
resident; Holly Savage, Santee resident; Joshua Wells, Santee resident
There were no public comments.
APPROVAL OF MINUTES
On motion of Director Wilson, seconded by Director Pommering, and unanimously
carried, the minutes of the Special Board Meeting of July 26 2012, and the Regular Board
Meeting of August 1, 2012 were approved as submitted.
PRESENTATION
Frank Kowalski, Director of Operations and Water Quality, recognized John A.
DeDonato, Construction and Maintenance Supervisor, and Jason M. Mulick,
Electrician/Instrumentation Control Technician, for 10 years of District service. The
Board congratulated and thanked both employees for their contributions.
There were no items to be added, withdrawn, or reordered at this time.
CONSENT AGENDA
CONSENT ITEMS
On motion of Director Caires, seconded by Director Peasley, and unanimously
carried, the Board approved items 1 through 4 as submitted.
1.
DEMAND PAYMENTS
The Board approved the Register of Audited Demands, and payment of warrants
from July 6, 2012 - July 30, 2012.
2.
DIRECTORS COMPENSATION AND EXPENSE CLAIMS

The Board approved the claims and authorized payments.
3.
GENERAL MANAGERS EXPENSE CLAIM

The Board approved the claim and authorized payment.
4.
RESOLUTION RECOGNIZING DON J. MEIER ON THE OCCASION OF HIS

RETIREMENT
The Board adopted Resolution 2012-41 recognizing the retirement of Don J. Meier,
Industrial Code Compliance Specialist, upon completion of 26 years of service with the
District.
ACTION AGENDA
ACTION ITEMS
5.
CITY OF SANTEES TRANSIENT OCCUPANCY TAX (TOT)

On motion of Director Pommering, seconded by Director Caires, and unanimously
carried, the Board tabled consideration of this item pending potential action from the
Santee City Council to exempt the Parks Long-Term campers and directed staff to
bring it back to a future board meeting.
6.
PUBLIC HEARING: TIME CERTAIN 6:00 P.M. TO CONSIDER INCREASES IN WATER

AND SEWER RATES FOR FISCAL YEARS 2013-2017 AS PROPOSED BY HDR
CONSULTING AND ASSUMED IN THE 5-YEAR BUSINESS PLAN AND BUDGET
Allen Carlisle, General Manager/CEO, kicked off the rate hearing with a
presentation on the rising costs associated with water, sewer and infrastructure
maintenance. Mr. Carlisle also reviewed changes that the District has made to right
size itself due to deflated water sales.
Tom Gould with HDR Engineering continued by presenting the results of the water
and sewer schedules along with providing information on water allocations and bill
comparisons.
[August 15, 2012]
Page 2 of 5
[Minutes]
Mr. Gould noted a correction to the Prop 218 Notice in which the RS4 allocation in
Tiers 2 - 4 increased.
At 6:50 p.m. President Pommering opened the Public Hearing.
The following members of the public addressed the Board to oppose the District
increasing water and sewer rates:
Nancy Fink, Santee resident; Valerie Doyle, Santee resident; Brian Billings, Santee
resident; Holly Savage, Santee resident; Susan Craig, Santee resident; Nancy Poty, Santee
resident; and Joshua Wells, Santee resident.
At 7:05 p.m. President Pommering closed the Public Hearing at which time board
members and staff answered questions raised during public comment.
On motion of Director Caires, seconded by Director Wilson, with Director Scalzitti
voting no, the Board adopted ordinance 2012-05, by roll call vote, adopting Padre Dams
water rates and billing structure for FY 2013 FY 2017.
On motion of Director Caires, seconded by Director Peasley, with Director Scalzitti
voting no, the Board adopted ordinance 2012-06, by roll call vote, adopting Padre Dams
sewer rates and billing structure for FY 2013 FY 2017.
REPORTS
7.
BOARD REPORTS
A. Presidents Report
At President Pommerings request, Frank Kowalski, Director of Operations and
Water Quality, shared photos and provided an update on the fire service blow
out at Plaza de Cuyamaca shopping center and line break on Harbison Canyon
Road.
B. County Water Authority (CWA) Board of Directors Meeting
Director Wilson reported on a special board meeting regarding the Carlsbad
Desal Project in which board members are looking at the details and impacts
of this project.
C. Employee Involvement Team Meeting
Director Scalzitti reported that EIT members reviewed input from employees
on updating the Districts Intranet.
D. Santee Chamber of Commerce Board/Governance Committee Meeting
Director Pommering reported the Chamber voted to support the Citys TOT
over the objections of 1 member. He also mentioned hes been appointed to a
committee to redraft bylaws and new policies for the Chamber.
[August 15, 2012]
Page 3 of 5
[Minutes]
E. Other meetings/conferences/events attended by Directors per AB1234

Allen Carlisle reported that he and President Pommering met with other GMs
and Board Presidents to establish the agenda for the Joint Board Meeting with
Padre Dam, Helix, Otay, Sweetwater and Lakeside. Padre Dam will host the
meeting.
8.
DIRECTORS COMMENTS
None

Paula de Sousa provided an update regarding litigation on the Delta Smelt case.
Mr. Carlisle reported the Value of Water presentation he recently gave to the
Crest/Dehesa/Harbison Canyon Planning Group went well.
CLOSED SESSION
9.
CLOSED SESSION
At 4:25 p.m., the Board recessed to convene in Closed Session to discuss the
following:
Code Section 54956.9: 3 cases
C. Conference with Real Property Negotiator (Gov. Code Section 54956.8)
Property: 398-290-27-00
Agency Negotiator: Allen Carlisle, CEO/GM
Negotiating Parties: Kenneth Vallone; Mary Lou Arakelian; Diane ValloneDudgeon; Pamela Boucher
Under negotiation: Price and terms of payment.
The Board reconvened in open session at 4:40 p.m. No action was taken in closed
session.
[August 15, 2012]
Page 4 of 5
[Minutes]
At 4:40 p.m. President Pommering declared a recess and reconvened the meeting
at 6:00 p.m. to consider agenda item 6.
10.
ADJOURNMENT
President Pommering declared the meeting adjourned at 7:40 p.m.
______________________________
Board President
ATTEST:
______________________________
Board Secretary
[August 15, 2012]
Page 5 of 5
[Minutes]
MINUTES OF THE REGULAR MEETING

OF THE BOARD OF DIRECTORS OF PADRE DAM
MUNICIPAL WATER DISTRICT HELD ON
WEDNESDAY, SEPTEMBER 5, 2012
The regular meeting of the Board of Directors of Padre Dam Municipal Water
District was held on Wednesday, September 5, 2012, at the appointed meeting place, the
Board Room at the District Administration Building, located at 9300 Fanita Parkway,
Santee, California.
President Pommering called the meeting to order at 3:30 p.m. A quorum was
declared, and the following Directors were present: Caires, Peasley, Pommering, Scalzitti
and Wilson.
Staff members present: Allen Carlisle, CEO/General Manager; Al Lau, Director of
Engineering & Planning; Frank Kowalski, Director of Operations & Water Quality; Karen
Jassoy, CFO/Director of Finance; Johnathan Skinner, Director of Park & Recreation; Amy
Pederson, Board Secretary; Paula de Sousa, District Counsel; Gerry Canfield, Right of Way
Agent; Paul Clarke, Operations Manager; Brian Thornburgh, Assistant Operations Manager;
Courtney Mael, Engineering Technician.
Visitors present: Don Braun, Mountain View Ranch Homeowners Association in
Alpine; representatives from the County of San Diego.
There were no public comments.
APPROVAL OF MINUTES
There were no minutes to approve.
Item 1 was pulled from the consent agenda for discussion.
CONSENT AGENDA
CONSENT ITEMS
On motion of Director Peasley, seconded by Director Caires, and unanimously
carried, the Board approved consent items 2 through 4 as submitted, with Item 1 pulled
for clarification.
1.
PARTIAL QUITCLAIM OF A SEWER EASEMENT FOR LAS COLINAS (JN 207014)

Responding to Director Scalzitti, Mr. Mael clarified that since the Districts
easement spans beyond the boundary of the project only a portion of the easement is
being quitclaimed.
On motion of Director Scalzitti, seconded by Director Wilson, and unanimously

carried, the Board adopted Resolution 2012-42 accepting the Partial Quitclaim of the
existing sewer easement in favor of a new easement.
2.
QUITCLAIM OF A WATER EASEMENT FOR LAS COLINAS (JN 207014)

The Board adopted Resolution 2012-43 accepting the Quitclaim of the existing
water easement in favor of a new easement.
3.
UTILITY CONSTRUCTION AGREEMENT BETWEEN THE SAN DIEGO COUNTY FLOOD

CONTROL DISTRICT AND PADRE DAM FOR WOODSIDE AVENUE FLOOD CONTROL
IMPROVEMENTS
The Board approved the Utility Construction Agreement between the San Diego
County Flood Control District and Padre Dam Municipal Water District that specifies the
details and protections for Padre Dam for the Countys construction project that involves
the relocation of a portion of the 36-inch El Capitan pipeline.
4.
REFINANCE THE DISTRICTS TERM LOAN WITH CALIFORNIA BANK AND TRUST
(CB&T)
The Board adopted Resolution 2012-44 approving the Second Amendment and
Renewal of Term Loan Agreement with CB&T.
ACTION AGENDA
ACTION ITEMS
5.
COUNTY OF SAN DIEGO REQUEST TO AMEND AND EXTEND LEASE FOR AN

ADDITIONAL 20 YEARS AND TO CONSTRUCT A NEW TOWER AT THE ALPINE
HEIGHTS RESERVOIR FOR SHERIFFS DEPARTMENT EMERGENCY RADIO
COMMUNICATION FACILITY
President Pommering called on public speaker, Don Braun representing Mountain
View Ranch HOA, who spoke in favor of staffs recommendation as it relates to not
renewing the ground lease with Crown Castle that will expire in December 2013.
Mr. Braun provided a brief history of the facilities that have grown at the tower
since the beginning of the lease and the number of growing complaints since the Crown
Castle acquisition of the site.
Mr. Braun explained that in concept the HOA supports the negotiations with the
County and requested the motion be amended to include direction to staff to work
cooperatively with neighbors and actively involve them in the future planning process.
On motion of Director Caires, seconded by Director Scalzitti, and unanimously
carried, the Board approved the following:
1. Authorized staff to pursue negotiations with the County of San Diego to amend
the Communications Site Lease Agreement for the emergency communications
facility at Alpine Heights Reservoir.
[September 5, 2012]
Page 2 of 5
[Minutes]
2. Agreed with staff to not renew the ground lease with Crown Castle that will
expire December 2013.
The Board also suggested that staff work collaboratively with surrounding
homeowners and include them in future discussions regarding facilities within the site.
6.
CITY OF SANTEES TRANSIENT OCCUPANCY TAX (TOT)

Mr. Carlisle summarized the staff report requesting the Board reconsider their
position regarding the City of Santees TOT and take a neutral stance since the City took
formal action to exempt the long-term campers, including the first thirty days of their
stay, from the TOT.
Directors expressed appreciation to the City for considering Padre Dams position
on the matter and taking action to exempt the long term campers. Directors Scalzitti
and Peasley also indicated they were still opposed to the TOT as it could still impact
Padre Dam and its customers.
On motion of Director Wilson, seconded by Director Caires, with Directors Peasley
and Scalzitti voting no, the Board approved staffs recommendation by a 3-2 vote, with
Directors Scalzitti and Peasley voting no.
REPORTS
7.
BOARD REPORTS
A. Presidents Report
No report.
B. County Water Authority (CWA) Board of Directors Meeting
Director Wilson highlighted areas within his written report regarding MWDs
rate refinement process stating he received an e-mail from MWD CFO
yesterday indicating a response to his request would be provided by the end of
the week; the QSA Implementation update and background; results of CWAs
public opinion survey; San Vicente Dam Raise; and the status of Carlsbad
Desalination Project.
C. Santee Chamber of Commerce Board/Governance Committee Meeting
Director Pommering provided a brief report on the Governance Committee
meeting stating discussions were on the Santee Board of Education seat
vacancy and the pressure for them to take a stance on the proposed Quail
Brush Power Plant; the City of Santees change to the Transient Occupancy
Tax; and Brian Jones representative spoke about pending legislative bills.
D. Other meetings/conferences/events attended by Directors per AB1234
Director Scalzitti reported there was a LAFCO candidates forum at the CSDA
San Diego Chapter meeting in August. Director Wilson added that the
[September 5, 2012]
Page 3 of 5
[Minutes]
presentation given by Bill Metcalf, Fire Chief at North County Fire Protection
District was very informative.
Director Scalzitti reported Johnathan Skinner gave a very good presentation at
the Council of Water Utilities meeting on sustainable recreation at Santee
Lakes.
DIRECTORS COMMENTS
Director Pommering reminded everyone that the Santee Lakes Foundation will be
holding their annual 5K Fun Run on Saturday, September 22, 2012.

No report.
8.

No report.
9.
INFORMATIONAL REPORTS
The following reports were noted and filed:
A. Park Committee Minutes of May 23, 2012 and June 27, 2012
B. Notice of Completions (4)
CLOSED SESSION
10.
CLOSED SESSION
At 4:20 p.m., the Board recessed to convene in Closed Session to discuss the
following:
Code Section 54956.9: 1 case
C. Conference with Legal Counsel - Anticipated Litigation
Initiation of litigation pursuant to subdivision (c) of Government Code Section
54956.9: 2 cases
[September 5, 2012]
Page 4 of 5
[Minutes]
The Board reconvened in open session at 5:32 p.m. No reportable action was
taken in closed session.
11.
ADJOURNMENT
President Pommering declared the meeting adjourned at 5:32 p.m.
______________________________
Board President
ATTEST:
______________________________
Board Secretary
[September 5, 2012]
Page 5 of 5
[Minutes]
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012

Karen Jassoy
Catherine Sylvester
Finance
Allen Carlisle, CEO/GM
APPROVAL OF DEMAND PAYMENTS
RECOMMENDATION(S):
1. Approve Register of Audited Demands; payment of warrants from July 31, 2012 to August 31, 2012
ALTERNATIVE(S):
1.
ATTACHMENT(S):
1. Register of Audited Demands paid as of August 31, 2012
FUNDING:
Requested amount:
Budgeted amount:
Are funds available?
Project cost to date:
$4,030,061.56
$4,030,061.56
Yes
No
N/A
PRIOR BOARD/COMMITTEE CONSIDERATION:
STRATEGIC PLAN IMPLEMENTATION:

This agenda item is consistent with the Strategic Plan and meets one or more of the following
Strategic Goals: Customer Service & Education; Employee Relations; Facilities Issues, Financial
Health; Premier Park; Preventative & Predictive Maintenance; Water Resource Development.
Policy Updates:
Reviewed by:
Dept Head
Finance
Legal Counsel
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Rules & Regulations
Standard Practices
& Policies
AgendaReport (3).docAgendaReport (3).doc
Page 1 of 1
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
Padre Dam Municipal Water District

REGISTER OF AUDITED DEMANDS
Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102787
CHECK
DATE
8/9/2012
102876
102876
102876
102876
8/16/2012
8/16/2012
8/16/2012
8/16/2012
257
257
257
257
257
102720
102720
102720
102720
102720
102720
102720
102720
102788
102788
102877
102877
102877
102877
102980
102980
102980
102980
102980
102980
102980
103074
103074
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
102721
102721
102721
102721
102879
102879
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/16/2012
8/16/2012
Page 1 of 39
VENDOR
NUMBER VENDOR NAME
3889 A.M. BEST COMPANY, INC.
3889 TOTAL
REMARK/DESCRIPTION
2012 BEST'S KEY RATING GUIDE
PURCHASE
ORDER #
00138544
ABABA BOLT
ABABA BOLT
ABABA BOLT
ABABA BOLT
TOTAL
MATERIALS
MATERIALS
MATERIALS
CONVOLUTED SLIT LOOM
00001158
00001158
00001158
00001158
221.68
57.66
30.35
70.84
24.85
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
110939
ABCANA INDUSTRIES, INC.

TOTAL
CR. MEMO-CASE CONT.DEPOSIT

HYPOCHLORITE SOLUTION
CR. MEMO-CASE CONTAINER DEP
HYPOCHLORITE/HYPOCHLORIC SOL
HYPOCHLORITE/HYDROCHLORIC
HYPOCHLORITE/HYDROCHLORIC
CR. MEMO - CASE CONT.DEPOSIT
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
00001159
183.70
-66.00
12.98
55.80
-120.00
320.01
143.55
149.30
60.72
86.17
76.05
189.69
90.56
90.50
228.47
70.84
103.27
149.20
101.20
101.20
83.56
-90.00
7.48
188.70
173913
173913
173913
173913
173913
173913
ACTION TURBO REPAIR, INC.

DIESEL PARTICULATE FILTER

00362087
00362087
00362108
00362108
00363573
00363573
2,033.25
10,266.50
10,266.50
10,266.50
10,266.50
10,266.50
10,266.50
PAID THROUGH 8/31/2012
AMOUNT
221.68
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102722
102880
8/2/2012
8/16/2012
103075
103075
8/30/2012
8/30/2012
102837
8/9/2012
102802
102988
8/9/2012
8/23/2012
102789
102789
102789
102789
102789
102789
102789
102789
102789
102789
102789
102881
102981
102981
102981
102981
102981
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
102723
103076
8/2/2012
8/30/2012
102982
102982
8/23/2012
8/23/2012
Page 2 of 39
VENDOR
NUMBER VENDOR NAME
173913 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
AMOUNT
156689 ACWA/JPIA
156689 ACWA/JPIA
156689 TOTAL
MEDICAL - AUGUST 2012

MEDICAL - SEPTEMBER 2012
00009220
00009220
61,599.00
25,685.56
25,685.56
168751 ADI
168751 ADI
168751 TOTAL
12 V 4AH BATTERIES
NEW CARD READER-EMP PARKING
00006535
00006535
51,371.12
45.21
154.07
193498 ADREANNA JONES

193498 TOTAL
PARK-PICNIC REFUND
00190246
199.28
400.00
190908 ADRIENNE W. BORDEN

190908 ADRIENNE W. BORDEN
190908 TOTAL
125 PLAN 2012 08/03/12

125 PLAN 2012 08/17/12
00117292
00117292
400.00
192.30
80.50
Shirt Royal S/S XL

Shirt Orange S/S XXL
Shirt Orange S/S XXXL
Shirt Orange L/S XL
TAX ADJUSTMENT
Embroidered Shirts
TAX
Hat Padre Dam Royal
Shirts
TAX
Shirts
SUPPLIED SHIRTS
PORT & CO ESSENTIAL T-SHIRTS
PORT & CO ESSENTIAL T-SHIRTS
Shirts
Shirt Royal S/S L
Shirt Orange S/S XL
00362520
00362520
00362520
00362520
00362520
00362511
00362511
00362634
00362642
00362642
00363653
00002107
00002107
00002107
00363661
00363901
00363901
272.80
232.48
426.30
310.06
503.88
0.01
346.80
26.88
202.78
143.94
11.05
126.66
21.12
56.96
94.93
190.01
114.08
228.16
PHASE 3 W.VICTORIA ROOF

PHASE 3 W.VICTORIA ROOF
00138544
00138544
3,036.10
8,342.29
1,176.24
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
497
ADVERTISING EDGE, INC.

TOTAL
11536 AECOM
11536 AECOM
11536 TOTAL
9,518.53
646.90
646.90
165796 AFLAC
165796 AFLAC
165796 TOTAL
1,293.80
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102882
CHECK
DATE
8/16/2012
102883
8/16/2012
103077
8/30/2012
102724
102724
102724
102724
8/2/2012
8/2/2012
8/2/2012
8/2/2012
VENDOR
NUMBER VENDOR NAME
111350 AGRICULTURAL PEST CONTROL SERVICES
111350 TOTAL
190748 AGUIRRE ENGINEERING, INC.

190748 TOTAL
32847 AIRGAS USA, LLC
32847 TOTAL
166609
166609
166609
166609
166609
ALL ACCESS EQUIPMENT RENTALS, INC

TOTAL
REMARK/DESCRIPTION
Blanket PO - Pest Control
PURCHASE
ORDER #
00361623
W.VICTORIA RESERVOIR STAKING
00138544
300.00
822.50
CIRCLE WHIZ LARGE
00014315
822.50
60.08
MODEL LTN6L LIGHT TOWER

MODEL LTN6L LIGHT TOWER
FACTORY FREIGHT
DMV
00359865
00359865
00359865
00359865
60.08
8,064.01
8,064.01
315.00
200.00
AMOUNT
300.00
102790
8/9/2012
125701 ALLIED WASTE SERVICES #529

125701 TOTAL
Waste Disposal/Choc. Summit
00361383
16,643.02
391.47
102725
8/2/2012
126447 ALPINE COMMUNITY CENTER

126447 TOTAL
ALPINE COMM MEETING RM RENTAL
00363418
391.47
225.00
102791
8/9/2012
164259 ALPINE TRUE VALUE HARDWARE

164259 TOTAL
CLAMP
00005100
225.00
11.57
103078
8/30/2012
120205 AL'S SPORT SHOP

120205 TOTAL
MEIER RETIRE.PLAQUE/STOPWATC
00124417
11.57
74.33
102726
8/2/2012
2428 AMERICAN FENCE CO

2428 TOTAL
temp fence for shelters
00363442
74.33
813.96
2550
2550
2550
2550
Sling Nylon 12'

Sling Nylon 6'
Load testing cranes
00363004
00363004
00362458
813.96
118.49
104.40
495.00
MEMBER RENEW-PHILIP STEVENS
00004230
717.89
98.00
asphalt replacement
asphalt replacement
asphalt replacement
asphalt replacement
00363741
00363741
00363741
00363741
98.00
2,140.45
1,134.75
534.00
640.32
PS2 FILTER
PS2 FILTER
00006535
00006535
4,449.52
42.84
42.84
102727
102727
102727
8/2/2012
8/2/2012
8/2/2012
102985
8/23/2012
102792
102792
102792
102792
8/9/2012
8/9/2012
8/9/2012
8/9/2012
181868
181868
181868
181868
181868
102729
102729
8/2/2012
8/2/2012
176680 APPLIANCE PARTS CENTER, INC.

176680 APPLIANCE PARTS CENTER, INC.
Page 3 of 39
AMERICAN RIGGING & SUPPLY

TOTAL
4119 AMERICAN WATER WORKS ASSOCIATION

4119 TOTAL
ANTHONY'S GRADING & PAVING
TOTAL
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102793
8/9/2012
102864
102864
8/9/2012
8/9/2012
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
102794
103079
103079
103079
103079
103079
103079
103079
103079
103079
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
Page 4 of 39
VENDOR
NUMBER VENDOR NAME
176680 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
AMOUNT
128792 APPLIED INDUSTRIAL TECHNOLOGIES

128792 TOTAL
RAS valves and actuators
00353439
85.68
15,826.76
185797 APPLIED VALVES & CONTROLS INC

185797 APPLIED VALVES & CONTROLS INC
185797 TOTAL
ASCO Solenoid Valve

ASCO Solenoid Valve
00361471
00361471
15,826.76
229.35
1,504.02
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
146659
Nylon Rubber Mats 3X4

Scraper Mat BLK 3X5
Steady Step Blk 4X6
Steady Step BRN 4X6
Fender Covers Red
Bath Towles
Inventory Maint.
Shop Towles red
Inventory Maint
Service Charge
Mechanics Cover alls
Scraper Mat BLK 3X5
Steady Step Blk 4X6
Steady Step BRN 4X6
Fender Covers Red
Bath Towles
Inventory Maint.
Shop Towles red
Inventory Maint
Service Charge
Scraper Mat BLK 3X5
Steady Step Blk 4X6
Steady Step BRN 4X6
Fender Covers Red
Bath Towles
Inventory Maint.
Shop Towles red
Inventory Maint
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
00362731
1,733.37
39.39
12.00
10.00
28.50
2.80
100.20
77.94
15.75
12.00
40.00
8.40
39.39
12.00
10.00
28.50
2.80
100.20
77.94
15.75
12.00
40.00
8.40
39.39
12.00
10.00
28.50
2.80
100.20
77.94
15.75
12.00
ARAMARK UNIFORM SERVICES

ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103079
103079
CHECK
DATE
8/30/2012
8/30/2012
102795
8/9/2012
102730
8/2/2012
103080
8/30/2012
102885
8/16/2012
102886
8/16/2012
VENDOR
NUMBER
146659
146659
146659
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Service Charge
PURCHASE
ORDER #
00362731
00362731
AMOUNT
40.00
8.40
Roller Mouse Pro 2
00362255
1,040.94
213.29
BOTTLED WATER/SUPPLIES
00012485
213.29
186.42
Webhosting -7/1/12-7/31/12
00364429
186.42
249.00
PARK ADVERTISING
00190246
249.00
286.00
186781 AT&T MESSAGING

186781 TOTAL
Employee Emergency Hotline
00361869
286.00
20.95
SIMS AMR
Raven XE Modem
SECURITY CAMERAS
AIR CARDS & IPAD WIRELESS
WRF DUTY PHONES
00122374
00361295
00123713
00176170
00005120
20.95
1,558.70
3,027.18
576.33
287.97
133.23
23499 ARC ERGONOMICS

23499 TOTAL
3939 ARROWHEAD
3939 TOTAL
160688 ART STREET INTERACTIVE
160688 TOTAL
4168 AT&T ADVERTISING SOLUTIONS
4168 TOTAL
102731
102732
102796
102797
102984
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/23/2012
136514
136514
136514
136514
136514
136514
102983
8/23/2012
147053 AT&T
147053 TOTAL
INTERNET - PARK & CSC
00190246
5,583.41
2,532.16
102884
8/16/2012
184680 AT&T
184680 TOTAL
LONG DISTANCE PHONE CHARGES
00122374
2,532.16
32.18
102803
8/9/2012
9813 AUGUST A. CAIRES

9813 TOTAL
125 PLAN 2012 08/03/12
00117292
32.18
642.39
102798
102799
102986
103081
8/9/2012
8/9/2012
8/23/2012
8/30/2012
4267
4267
4267
4267
4267
AWWA CAL-NEVADA SECTION

TOTAL
WATER EDUCATION SEMINAR-OCHOA

WATER EDUCATION SEMINAR-PAIGE
WATER ED SEMINAR-T. Martin
FALL 2012 CONFERENCE
00364103
00364103
00364103
00138544
642.39
160.00
160.00
160.00
1,060.00
102735
102735
102735
102735
8/2/2012
8/2/2012
8/2/2012
8/2/2012
114956
114956
114956
114956
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
CC MCCHESNEY 7/17/12
CC BACZYNSKI 7/17/12
CC PEDERSON 7/17/12
CC CARLISLE 7/17/12
00124417
00009220
00144434
00144434
1,540.00
374.14
518.46
65.34
335.77
Page 5 of 39
AT&T MOBILITY
AT&T MOBILITY
AT&T MOBILITY
AT&T MOBILITY
AT&T MOBILITY
TOTAL
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102735
102804
102804
102804
102804
103087
103087
103087
103087
103087
103087
103087
103087
103087
103087
CHECK
DATE
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
114956
VENDOR NAME
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
BANKCARD CENTER
TOTAL
REMARK/DESCRIPTION
CC RODRIGUEZ 7/17/12
CC RODRIGUEZ-2 7/17/12
CC SMITH - 2726 7/17/12
CC SMITH - 6926 7/17/12
CC HAGUE 7/17/12
CC JOHNSON 8/17/12
CC KOWALSKI 8/17/12
CC CORNELIUS 8/17/12
CC BASTA 8/17/12
CC CLARKE 8/17/12
CC THORNBURGH 8/17/12
CC SMITH - 2726 8/17/12
CC SMITH - 6926 8/17/12
CC MCCHESNEY 8/17/12
CC RODRIGUEZ 8/17/12
PURCHASE
ORDER #
00123713
00123713
00190246
00190246
00190246
00005125
00004230
00138544
00004230
00123713
00116484
00190246
00190246
00144434
00123713
AMOUNT
746.90
2.00
1,087.11
1,202.42
348.48
719.54
322.88
24.39
609.33
432.09
92.51
1,002.23
687.00
264.95
297.40
102887
102887
103082
103082
103082
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
9084
9084
9084
9084
9084
9084
BAY CITY ELECTRIC WORKS, INC.

TOTAL
Generator Rental Rotary Event

Light Tower Rental-Movie
Ps. #7 generator contract
PS. #1 generator maint.
Light Tower Rental
00364015
00364390
00349149
00349122
00365173
9,132.94
594.76
162.16
605.00
1,662.50
162.16
102800
102800
103084
103084
103084
103084
103084
103084
8/9/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
9118
9118
9118
9118
9118
9118
9118
9118
9118
BEST, BEST & KRIEGER LAWYERS

TOTAL
LEGAL SERVICES THRU 6/30/12

SANTEE LAKES
SDG&E DISTRIBUTED GEN.RATE
METRO SEWER ISSUES
JM PIPE LITIGATION (SHARED)
JM PIPE LITIGATION (SOLE)
EMPLOYEE CLAIM #2011-1
LEGAL SERVICES THRU 7/31/12
00144434
00190246
00144434
00138544
00004230
00004230
00009220
00144434
3,186.58
20,812.16
120.00
1,446.17
93.20
287.29
207.00
3,731.79
27,296.99
102888
8/16/2012
191311 BIRD ROCK SYSTEMS, INC.

191311 TOTAL
Block of 20 Hours
00362175
53,994.60
3,900.00
103133
8/30/2012
193594 BONNIE L. PURTILL

193594 TOTAL
C/S REFUND
00001110
3,900.00
28.78
102733
102733
8/2/2012
8/2/2012
104643 BOOT WORLD, INC.

104643 BOOT WORLD, INC.
Safety Shoes 2012-13

00363688
00363688
28.78
167.00
145.44
Page 6 of 39
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102733
102801
102987
103085
CHECK
DATE
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/23/2012
8/30/2012
VENDOR
NUMBER
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
104643
102989
103086
103086
103086
103086
103086
103086
8/23/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
11502
11502
11502
11502
11502
11502
11502
11502
103021
8/23/2012
102734
8/2/2012
Page 7 of 39
VENDOR NAME
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
BOOT WORLD, INC.
TOTAL
REMARK/DESCRIPTION
Tuff Toe
SAFETY BOOTS-D.CAMPBELL
SAFETY BOOTS- 3 EMPLOYEES
SAFETY BOOTS-B. MCPHERSON
PURCHASE
ORDER #
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00363688
00002101
00002101
00002101
BOYD COFFEE COMPANY

BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
BOYD COFFEE COMPANY
TOTAL
Blanket PO Store Inventory

Tea Constant Comment
Tea Green
Cups Hot/Cold
Coffee G House
Coffee Caf Rojas
TAX ADJUSTMENT
00363207
00364752
00364752
00364752
00364752
00364752
00364752
4,572.20
154.36
79.13
105.51
767.18
1,327.43
442.48
-140.59
149526 BRYAN A. HAGUE

149526 TOTAL
125 PLAN 2012 08/17/12
00117292
2,735.50
692.00
180347 BULL MARKET SALES
00362319
692.00
220.84
AMOUNT
167.00
155.12
167.00
150.29
136.05
150.29
164.81
145.44
135.72
164.84
164.84
126.02
135.72
116.33
155.12
155.12
106.63
155.12
164.84
313.94
164.84
135.74
167.00
494.94
167.00
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102990
CHECK
DATE
8/23/2012
102889
8/16/2012
VENDOR
NUMBER VENDOR NAME
180347 BULL MARKET SALES
180347 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
00362319
AMOUNT
393.88
190633 CALIFORNIA BANK & TRUST

190633 TOTAL
RETENTION-TC CONSTR.208026
00138544
614.72
18,443.05
102874
8/10/2012
142164 CALIFORNIA BOARD OF ACCOUNTANCY

142164 TOTAL
CPA LICENSE RENEWAL-K.JASSOY
00176170
18,443.05
180.00
102744
102745
103006
103100
103101
103102
8/2/2012
8/2/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
154384
154384
154384
154384
154384
154384
154384
D5 CERT RENEW-J.TACKETT
D2 CERT RENEW-G.OCHOA
T2 CERT RENEW - J.VARGAS
D3 CERT RENEW-M.GARZA
D4 CERT REQUEST-R.SCHULTZ
D5 CERT REQ - CLIFF WRIGHT
00123713
00123713
00122374
00123713
00116484
00122374
180.00
105.00
80.00
60.00
90.00
105.00
105.00
102805
102991
8/9/2012
8/23/2012
152354 CALPERS LONG TERM CARE PROGRAM

152354 CALPERS LONG TERM CARE PROGRAM
152354 TOTAL
103088
103088
8/30/2012
8/30/2012
163221 CANNON PACIFIC SERVICES, INC

163221 CANNON PACIFIC SERVICES, INC
163221 TOTAL
Lot sweeping F/O & CSC

WRF Road and parking
CALIFORNIA DEPARTMENT OF PUBLIC HEA

TOTAL
545.00
272.08
272.08
00364074
00364074
544.16
180.00
95.00
102994
102994
102994
8/23/2012
8/23/2012
8/23/2012
149104
149104
149104
149104
CARDIAC SCIENCE CORP

TOTAL
AED to replace obsolete one

TAX
CR. MEMO-RETURN AED BATTERY
00360663
00360663
00138270
275.00
995.00
77.11
-214.42
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
CARQUEST AUTO PARTS

CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
BRAKE ROTOR
COUPLER BODY
CQ ANTIFREEZE,OIL FILTERS
AIR CHUCKS
BRAKE PADS
SPARK PLUGS
OIL, AIR & FUEL FILTERS
BRAKE PADS
TRANS FILTER KIT,OIL FILTER
STANDARD U-JOINTS
BRAKE PADS;TRANS,OIL&AIR FIL
BRAKE PADS
BRAKE PAD & ROTOR
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
857.69
155.59
40.04
98.84
67.76
121.12
19.61
53.22
60.14
18.29
32.70
217.59
114.44
136.63
Page 8 of 39
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102993
102993
102993
102993
102993
102993
102993
102993
102993
102993
CHECK
DATE
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
VENDOR
NUMBER
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
14415
VENDOR NAME
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
CARQUEST AUTO PARTS
TOTAL
REMARK/DESCRIPTION
REMAN ALTERNATOR
OIL FILTERS
COOLANT TEST STR KIT
AIR & OIL FILTERS,ATF FLUID
OIL FILTER,DELO 400 LE SAE
OIL,FUEL & AIR FILTERS
OIL & FUEL FILTERS
BRAKE PADS
AIR TOOL LUBE - 16 OZ
LOOM/CLIP ACCESSORY
PURCHASE
ORDER #
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
00015527
AMOUNT
229.36
20.57
11.58
66.19
36.43
173.10
38.76
66.83
20.93
10.74
102995
102995
102995
8/23/2012
8/23/2012
8/23/2012
142295
142295
142295
142295
CDW GOVERNMENT, INC.

TOTAL
3 APC Smart-UPS 6000VA RM

Sales Tax
Freight
00354212
00354212
00354212
1,810.46
11,319.00
877.23
474.54
102806
8/9/2012
170430 CED
170430 TOTAL
CSC SCONCE LIGHTS
00007100
12,670.77
642.73
192911 CENTRAL PRODUCTS,LLC

192911 TOTAL
Table & Chairs-Patio
00363119
642.73
1,245.99
102736
8/2/2012
103134
8/30/2012
193578 CHAD A. REYNOLDS

193578 TOTAL
C/S REFUND
00001110
1,245.99
87.94
102955
8/16/2012
135052 CHARLES M. SCOTT

135052 TOTAL
REIMBURSE-SUPPLIES 8/14/12
00150228
87.94
245.12
102890
102890
8/16/2012
8/16/2012
150615 CITY OF EL CAJON

150615 CITY OF EL CAJON
150615 TOTAL
QUARTERLY PERMIT INVOICE

QUARTERLY PERMIT INVOICE
00363645
00363645
245.12
218.10
369.78
102891
102891
8/16/2012
8/16/2012
15495 CITY OF SANTEE

15495 CITY OF SANTEE
15495 TOTAL
Blue Grass Festival

Ops-Silver Sponsor is $500
00364031
00364031
587.88
300.00
200.00
102892
102996
103090
8/16/2012
8/23/2012
8/30/2012
15503
15503
15503
15503
Cowles Mtn Relay Lease.

METRO SEWERAGE-QTR 1 FY 2013
4TH QUARTER OF FY 2012
00361391
00176170
00176170
500.00
1,530.81
976,455.00
9,895.53
102997
8/23/2012
ENTRY LOCK
00006535
987,881.34
90.15
Page 9 of 39
CITY TREASURER SAN DIEGO

TOTAL
168508 CLARK SECURITY PRODUCTS, INC.

168508 TOTAL
90.15
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102807
102807
CHECK
DATE
8/9/2012
8/9/2012
VENDOR
NUMBER
15560
15560
15560
VENDOR NAME
CLA-VAL
CLA-VAL
TOTAL
REMARK/DESCRIPTION
PR Maint
PR Maint
PURCHASE
ORDER #
00363733
00363725
AMOUNT
6,025.47
6,283.16
124513 COCA-COLA BOTTLING CO OF SAN DIEGO

124513 COCA-COLA BOTTLING CO OF SAN DIEGO
124513 TOTAL

00363240
00363240
12,308.63
1,152.44
989.04
125284 COLLEEN M. LARSEN

125284 TOTAL
REIMBURSE CONFERENCE EXPENSE
00138544
2,141.48
152.34
8/30/2012
179119 COMPETITIVE METALS INC.

179119 TOTAL
PLATE FOR HYDRAULIC TANK
00363910
152.34
40.76
102894
102894
102894
102894
102894
102894
102894
103092
103092
103092
103092
103092
103092
103092
103092
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
179354
B-26 Detailing
B-14 Detailing
B-65 Detailing
B-44 Detailing
B-27 Detailing
B-66 Detailing
A-64 Detailing
Pation Wash
B-26 Detailing
B-14 Detailing
B-65 Detailing
B-44 Detailing
B-27 Detailing
B-66 Detailing
A-62 Detailing
00364525
00364525
00364525
00364525
00364525
00364525
00364525
00365202
00365202
00365202
00365202
00365202
00365202
00365202
00365202
40.76
40.00
40.00
40.00
40.00
40.00
40.00
20.00
30.00
20.00
20.00
20.00
20.00
20.00
20.00
20.00
103151
8/31/2012
187397 CONSOLIDATED BUILDING SYSTEMS, INC

187397 TOTAL
Shelter Project
00364402
430.00
20,452.33
102998
8/23/2012
141621 CONTOLLED MOTION SOLUTIONS, INC

141621 TOTAL
fittings for hyd. motors
00361818
20,452.33
371.66
102896
103093
8/16/2012
8/30/2012
SUNRISE RES IMPROVE SUBMITTA

SUNRISE RES IMPROVEMENT SUB
00003037
00003037
371.66
174.56
314.20
102897
102897
102897
8/16/2012
8/16/2012
8/16/2012
Blanket PO-Store Product

00361674
00361674
00361674
488.76
348.00
405.49
115.56
102739
102893
8/2/2012
8/16/2012
102840
8/9/2012
103091
Page 10 of 39
COMPLETE CAR CARE PROS

TOTAL
16857 COPY CORRAL

16857 COPY CORRAL
16857 TOTAL
124847 CORE-MARK INTERNATIONAL
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102897
102897
102999
102999
102999
102999
102999
102999
102999
102999
102999
102999
102999
CHECK
DATE
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
VENDOR
NUMBER
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
124847
VENDOR NAME
CORE-MARK INTERNATIONAL
TOTAL
REMARK/DESCRIPTION
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
CREDIT MEMO
PURCHASE
ORDER #
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
00361674
103000
103000
103000
103000
103000
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
113195
113195
113195
113195
113195
113195
CORODATA RECORDS MANAGEMENT INC.

TOTAL
RECORD STORAGE
Backup Tape Offsite Storage
Blanket- Record Storage
00004105
00362239
00362239
00362239
00364787
2,838.78
133.40
236.54
118.28
118.28
55.39
103001
8/23/2012
109436 COSTCO MEMBERSHIP

109436 TOTAL
MEMBERSHIP DUES AUGUST 2012
00365051
661.89
110.00
103094
8/30/2012
119298 COTTONWOOD ELECTRIC CART SERVICE

119298 TOTAL
Golf Cart Repair
00365131
110.00
295.05
102740
103002
8/2/2012
8/23/2012
120281 COUNCIL OF WATER UTILITIES

120281 COUNCIL OF WATER UTILITIES
120281 TOTAL
7/17/12 COWU RESERVATIONS

8/21/12 COWU RESERVATIONS
00124417
00124417
295.05
150.00
125.00
102762
102940
102940
103043
8/2/2012
8/16/2012
8/16/2012
8/23/2012
FIBER BRAID HOSE

SUPER WEATHERSTRIP ADHESIVE
HOSES,MOUNT & GREASE FITTING
AIR GOVERNOR D 2 STYL X2
00000220
00000220
00000220
00000220
275.00
239.36
23.82
357.09
62.57
103004
8/23/2012
109381 COUNTY OF SAN DIEGO - CLERK'S OFFIC

109381 TOTAL
NOE-FLINN SPRINGS PUMP GEN.
00150228
682.84
50.00
103003
8/23/2012
109399 COUNTY OF SAN DIEGO ASSESSOR

109399 TOTAL
MPR EXTRACT-RATE INCREASE
00105865
50.00
125.00
Page 11 of 39
74500
74500
74500
74500
74500
COUNTY MOTOR PARTS

COUNTY MOTOR PARTS
COUNTY MOTOR PARTS
COUNTY MOTOR PARTS
TOTAL
AMOUNT
85.34
643.11
-6.15
-20.25
-28.58
-18.18
-36.33
-22.62
-37.54
310.12
198.86
488.47
413.48
125.00
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102809
102809
102808
102898
102898
102898
102898
102898
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
VENDOR
NUMBER
148620
148620
148620
121419
121419
121419
121419
121419
121419
121419
VENDOR NAME
COUNTY OF SAN DIEGO- RCS
COUNTY OF SAN DIEGO- RCS
TOTAL
REMARK/DESCRIPTION
RCS radios - 2
RCS radios - 2
COUNTY OF SAN DIEGO

COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
TOTAL
CSC BACK-UP GEN.APCD FEE

Site Fee 01236 2012-2013
PTO 007943
PTO 940137
PTO 960591
PTO 000913
PURCHASE
ORDER #
00362010
00362010
AMOUNT
53.00
53.00
00004230
00363944
00363944
00363944
00363944
00363944
106.00
2,527.00
151.00
223.00
962.00
378.00
147.00
102899
8/16/2012
149411 COUNTY OF SAN DIEGO

149411 TOTAL
Pool/Spa Permit
00364496
4,388.00
551.00
103095
103095
103095
103095
8/30/2012
8/30/2012
8/30/2012
8/30/2012
171272
171272
171272
171272
171272
COUNTY OF SAN DIEGO

COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
COUNTY OF SAN DIEGO
TOTAL
Exc permit inspections

Permit processing
Exc permit inspecitons
REF# 114616 INV# 158496
00364875
00364875
00364875
00116484
551.00
217.06
38.76
140.35
1,799.59
102900
102900
102900
102900
102900
102900
102900
102900
102900
102900
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
164494
164494
164494
164494
164494
164494
164494
164494
164494
164494
164494
COX COMMUNICATIONS SAN DIEGO

TOTAL
Cabins TV
Phone
Phone Usage Charges
TV Taxes, Fees & Surcharges
Phone Taxes, Fees & Surcharge
Cabins TV
Phone
Phone Usage Charges
TV Taxes, Fees & Surcharges
Phone Taxes, Fees & Surcharge
00364381
00364381
00364381
00364381
00364381
00364381
00364381
00364381
00364381
00364381
2,195.76
151.00
33.66
0.62
8.38
3.51
151.00
33.66
0.66
8.38
3.51
103096
8/30/2012
158852 CPS PRINTING dba ZUZA

158852 TOTAL
BUSINESS CARDS-LAU,BLACK,CSC
00105865
394.38
142.23
103097
103097
8/30/2012
8/30/2012
179451 CRWA
179451 CRWA
179451 TOTAL
Hogate/Dist Security
Clarke/Dist Security
00364971
00364971
142.23
175.00
175.00
102810
8/9/2012
122112 CSDA SAN DIEGO CHAPTER

122112 TOTAL
CSDA DINNER MTG. 8/16/12
00124417
350.00
195.00
102741
8/2/2012
108652 CWEA - TCP
ORDER#194171-J.TEIXEIRA
00123713
195.00
71.00
Page 12 of 39
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102901
103005
CHECK
DATE
8/16/2012
8/23/2012
102742
8/2/2012
102902
102902
102902
102902
102902
102902
103098
103098
103098
103098
103098
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
108652
108652
108652
VENDOR NAME
CWEA - TCP
CWEA - TCP
TOTAL
REMARK/DESCRIPTION
RENEW#091021007-T.ANDERSON
#090931002-ZAMORA-BERTASSO
PURCHASE
ORDER #
00116484
00004230
AMOUNT
215.00
75.00
144119 DAY WIRELESS SYSTEMS-SAN DIEGO (20)

144119 TOTAL
RADIO SYSTEM UPGRADES
00004230
361.00
34,383.91
136493
136493
136493
136493
136493
136493
136493
136493
136493
136493
136493
136493
Dell PrecisionT3500.
2 - Dell Precision T3500's
1 - Dell Precision T3500
2 - Dell Precision T3500's
1 - Dell Precision T3500
Monitor Privacy Screen Filter
1 yr warranty Ext.
Dell Precision T3500
Dell Precision T3500
Dell Optiplex 790
Dell Optiplex 790
00360671
00362714
00362714
00362714
00362714
00362984
00364162
00364146
00364146
00364154
00364154
34,383.91
1,504.08
229.48
114.75
3,008.12
1,504.07
61.36
195.00
114.74
1,794.58
159.25
1,212.43
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
DELL MARKETING LP
TOTAL
102743
103099
8/2/2012
8/30/2012
191505 DELTA DENTAL OF CALIFORNIA

191505 DELTA DENTAL OF CALIFORNIA
191505 TOTAL
DENTAL COVERAGE - AUG 2012

DENTAL COVERAGE - SEPT 2012
00009220
00009220
9,897.86
14,166.12
13,886.52
102811
102903
8/9/2012
8/16/2012
185851 DELTA SYSTEMS ENGINEERING INC

185851 DELTA SYSTEMS ENGINEERING INC
185851 TOTAL
PUMP STA #2 GENERATOR ADDIT

ALPINE PUMP #5 GENERATOR REP
00138544
00138544
28,052.64
2,040.00
275.00
102904
8/16/2012
134771 DEPARTMENT OF CONSUMER AFFAIRS

134771 TOTAL
PE LICENSE RENEW-BLACK
00364349
2,315.00
125.00
102960
8/16/2012
Fingerprinting - C Matthews
00364365
125.00
32.00
77420 DEPARTMENT OF JUSTICE

77420 TOTAL
102992
8/23/2012
162579 DEREK J. CAMPBELL

162579 TOTAL
Quarterly Safety Suggestion
00364701
32.00
50.00
102746
103103
8/2/2012
8/30/2012
155740 DIAMOND ENVIRONMENTAL

155740 DIAMOND ENVIRONMENTAL
155740 TOTAL
porta potty rental for lake5

Construction-PortaPotties
00363434
00364832
50.00
1,680.31
3,150.00
103007
8/23/2012
163598 DIRECT TV
163598 TOTAL
Campground TV-Blanket
00364816
4,830.31
876.78
103008
8/23/2012
136282 DISH NETWORK
Satt. TV - EOC for 12-13
00362722
876.78
34.99
Page 13 of 39
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103008
CHECK
DATE
8/23/2012
103010
8/23/2012
VENDOR
NUMBER VENDOR NAME
136282 DISH NETWORK
136282 TOTAL
153621 DOGGIE WALK BAGS, INC.

153621 TOTAL
5135 DONALD C. DENNISTON
5135 TOTAL
REMARK/DESCRIPTION
Satt. TV - Gym for 12-13
PURCHASE
ORDER #
00362722
4,200 Dispenser Bags
00364040
69.99
269.38
125 PLAN 2012 08/03/12
00117292
269.38
123.42
AMOUNT
35.00
102812
8/9/2012
103104
8/30/2012
191564 DOT SALES COMPANY

191564 TOTAL
CORROSION PREVENTION/WAX TAPE
00363637
123.42
705.03
102906
103012
103105
8/16/2012
8/23/2012
8/30/2012
156099
156099
156099
156099
EAST COUNTY FEED & SUPPLY, INC.

TOTAL
Blanket PO
Blanket PO
Blanket PO
00361666
00361666
00361666
705.03
115.50
79.95
115.50
188744
188744
188744
188744
ECO PRODUCTS, INC.

ECO PRODUCTS, INC.
ECO PRODUCTS, INC.
TOTAL
Cabin Supplies
Cabin Supplies
Cabin Supplies
00364824
00364824
00364824
310.95
1,141.14
873.32
1,138.78
103106
103106
103106
8/30/2012
8/30/2012
8/30/2012
102814
8/9/2012
101119 EDCO DISPOSAL CORPORATION

101119 TOTAL
JULY WASTE SERVICE
00004230
3,153.24
492.90
102747
8/2/2012
190027 EFREIGHT INTERNATIONAL LLC

190027 TOTAL
Freight charges
00363303
492.90
269.17
146907 EL CAJON NAMEPLATE

146907 TOTAL
Name plates for MemorialBench
00364445
269.17
129.30
floats for pumps stations

FREIGHT
00363506
00363506
129.30
1,085.61
12.00
Lath
00361578
1,097.61
78.87
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Crushed Aggregate Base
TAX & MATERIAL ADJUSTMENT
00362036
00362036
00362669
00362669
00362669
00362669
00362669
78.87
466.36
264.38
237.94
158.63
456.84
132.19
-30.97
102907
8/16/2012
103107
103107
8/30/2012
8/30/2012
102748
8/2/2012
102815
102815
102815
102815
102815
102815
102815
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 14 of 39
23432 ELECTRICAL SALES, INC

23432 ELECTRICAL SALES, INC
23432 TOTAL
113806 ELECTRO-OPTICAL INST CO.
113806 TOTAL
23804
23804
23804
23804
23804
23804
23804
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102815
102908
102908
102908
102908
102908
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
102909
8/16/2012
102910
102910
103013
REMARK/DESCRIPTION
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Decomposed Granite
Oil Mix
Oil Mix
PURCHASE
ORDER #
00362925
00362925
00362925
00362925
00362925
00362685
00362685
00362685
00364251
00364251
00364251
00364251
00364251
00364277
00364277
00364277
00364277
00364277
00364269
00364269
00364269
00364269
00364269
169480 ENTERPRISE FLEET MANAGEMENT

169480 TOTAL
Leased vehicles
00361404
7,577.37
415.39
8/16/2012
8/16/2012
8/23/2012
125188
125188
125188
125188
ENVIROMATRIX ANAYLTICAL, INC.

TOTAL
CHLORINE CONTACT BASIN

CHLORINE CONTACT BASIN
LAKE #1 EFFLUENT
00006100
00006100
00006100
415.39
340.00
370.00
510.00
102911
102911
8/16/2012
8/16/2012
100706 ENVIRONMENTAL RESOURCE ASSOCIATES

100706 ENVIRONMENTAL RESOURCE ASSOCIATES
100706 TOTAL
Lab Supplies-Min,pH, Hardness

Lab Supplies-Min,pH, Hardness
00362589
00362589
1,220.00
111.77
1,196.13
102914
8/16/2012
137146 EXCEL TELEMESSAGING, INC.

137146 TOTAL
Answering Service
00361412
1,307.90
386.39
103014
8/23/2012
UNDER COVER BED COVER
00363531
386.39
861.95
Page 15 of 39
VENDOR
NUMBER
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
23804
VENDOR NAME
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
ENNISS INC.
TOTAL
24851 EXPRESS AUTOMOTIVE ENTERPRISES
AMOUNT
942.23
396.56
456.84
211.50
-36.25
237.94
132.19
-11.02
228.42
132.19
456.84
132.19
-27.14
237.94
158.63
437.81
132.19
-17.06
242.44
107.75
1,228.35
96.98
14.48
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
102817
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
90498
102749
102749
102749
102749
102749
102818
102915
102915
103108
103108
103108
103108
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
146093
146093
146093
146093
146093
146093
146093
146093
146093
146093
146093
146093
Page 16 of 39
VENDOR
NUMBER VENDOR NAME
24851 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
FERGUSON Enterprises, Inc. #8423

TOTAL
repair kits
Inserta Tee 6CLAYx4SDR35
Tubing Copper TYPE K 2
8" DI Fl 45's & Fl Spool
Tubing Copper TYPE K 3/4
ADDITIONAL TAX
Stop Svc Comp 3/4
TAX ADJUSTMENT
Coup BRS 1Comp CTSx1M
Coup BRS 2Comp CTSx2M
Hydrant 3-Port
Hydrant 2-Port
Coup BRS 2Comp CTSx2Comp CTS
Elbow BRS 90 3/4Compx3/4Comp
3/4 WROT PARTS,TEMP PLUG
FULL FACE GASKETS
Coup Cald 6 PVC-VCP
Stop Svc Comp 3/4
Stop Corp 2Mx2Comp
Hydrant Mtr. Locks
Mosaic lidlocks & clips
RoadRunner Handheld Charger
ABS DWV RAISED CO PLUG
00360188
00360065
00362853
00362853
00362079
00362853
00362853
00360410
00360410
00361949
00361949
00361949
00361949
00361914
00361949
00016350
00016350
00362562
00363012
00363012
00361501
00362263
00359574
00016350
861.95
810.23
199.87
2,994.40
0.19
541.63
749.02
7.02
820.94
7.61
227.10
152.52
1,102.38
3,062.06
609.23
144.13
97.99
98.45
124.62
492.57
1,490.20
506.86
5,385.34
169.58
26.75
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
FERRELLGAS
PROPANE - LAUNDRY ROOM

PROPANE - BATHROOM 2
PROPANE - POOL
PROPANE - BATHROOM 1
PROPANE - DISPENSER
PROPANE - BBQ STAND N/OFFICE
PROPANE - POOL
PROPANE-BBQ STAND N/OFFICE
PROPANE - POOL
PROPANE - DISPENSER
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
00002104
19,820.69
174.10
174.10
517.40
250.39
141.60
32.70
254.71
175.32
33.75
254.16
204.93
100.39
AMOUNT
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102878
102878
8/16/2012
8/16/2012
VENDOR
NUMBER VENDOR NAME
146093 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
180443 FIRST ADVANTAGE SBS

180443 FIRST ADVANTAGE SBS
180443 TOTAL
Background Checks - Park.

Background Checks - Admin
00364285
00364285
2,313.55
32.12
11.40
Software Maintenance
00361586
43.52
300.00
AMOUNT
102916
8/16/2012
119327 FIRST AMERICAN CORELOGIC, INC

119327 TOTAL
102819
103015
8/9/2012
8/23/2012
178669 FRANCHISE TAX BOARD

178669 FRANCHISE TAX BOARD
178669 TOTAL
103089
8/30/2012
193586 FRANCISCO N. CASTANEDA

193586 TOTAL
C/S REFUND
00001110
200.00
186.02
102750
102821
102918
103016
103110
8/2/2012
8/9/2012
8/16/2012
8/23/2012
8/30/2012
124011
124011
124011
124011
124011
124011
Blanket PO- Store Inventory

00362298
00362298
00362298
00362298
00362298
186.02
287.17
378.44
301.29
223.35
290.00
102919
102919
8/16/2012
8/16/2012
185480 GARDA CL WEST, INC.

185480 GARDA CL WEST, INC.
185480 TOTAL
2012-2013 ARMORED SVCS- C/S

2012-2013 ARMORED SVCS- PARK
00363055
00363055
1,480.25
367.05
367.05
FRITO-LAY INC.
FRITO-LAY INC.
FRITO-LAY INC.
FRITO-LAY INC.
FRITO-LAY INC.
TOTAL
300.00
100.00
100.00
102831
102831
102927
103117
8/9/2012
8/9/2012
8/16/2012
8/30/2012
176997
176997
176997
176997
176997
GC3LP
GC3LP
GC3LP
GC3LP
TOTAL
Fish Stock Blanket

Fish Stock Blanket
Fish Stock Blanket
Fish Stock Blanket
00362386
00362386
00362386
00362386
734.10
3,650.00
3,650.00
3,650.00
3,465.00
103017
103018
103111
8/23/2012
8/23/2012
8/30/2012
117049
117049
117049
117049
GEOCON INC.
GEOCON INC.
GEOCON INC.
TOTAL
West Victoria Res Roof & PS

Sunrise Res Erosion Control
Shelter Project
00342473
00342650
00365165
14,415.00
3,605.00
280.00
685.00
102823
8/9/2012
173147 GO CAR WASH

173147 TOTAL
JULY CAR WASHES & DETAILING
00004230
4,570.00
598.00
102751
103112
8/2/2012
8/30/2012
160522 GOOGLE, INC.

160522 GOOGLE, INC.
160522 TOTAL
Postini Blanket PO
Postini Blanket PO
00339573
00362221
598.00
283.20
283.20
Page 17 of 39
566.40
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102752
CHECK
DATE
8/2/2012
102920
102920
102920
102920
102920
102920
102920
102920
102920
103020
103020
103020
103113
103113
103113
103113
103113
103113
103113
103113
103113
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
102824
102824
102824
102824
102824
102921
102921
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
102753
102753
8/2/2012
8/2/2012
102922
102922
8/16/2012
8/16/2012
Page 18 of 39
VENDOR
NUMBER VENDOR NAME
193421 GORDON-PRILL SAN DIEGO
193421 TOTAL
REMARK/DESCRIPTION
C/S REFUND
PURCHASE
ORDER #
00001110
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
GRAINGER, INC.
TOTAL
RELAY, 8 PINS
PUMP,DISCHARGE HOSE,EPOXY AD
RELAY, 8 PINS X 3
RUN CAPACITOR,DP COMP.CONTAC
BIN BOXES
ROUND BASE EYELET MAGNET
FASTBACK FLIP UTILITY KNIFE
50 FT. EXTENSION CORD
INFO LABEL CLEARANCE FT
DIGITAL PANEL METER
NAMEPLATE,GFCI REC.,SWITCH
CURRENT TRANSFORMER
LINEMAN'S RUBBER GLOVES
DEEP WELL PUMP,2 WIRE
CORD GRIP,3/4 IN NPT
REDUCING BUSHING
CORD GRIP
CABLE PROTECTORS
V BELT
ARC WELDING ELECTRODE;ADPTR
CELL PHONE HOLDERS X 2
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
00097109
658.92
43.82
785.44
65.73
41.70
73.82
129.59
20.43
25.82
54.17
687.73
351.76
198.56
52.71
542.58
75.55
11.42
28.53
755.68
4.63
61.70
21.35
GREENBRIER LAWN & TREE EXPERT CO, I

TOTAL
Monthlt maint.Res 2012-2013

Monthly maint P/S 2012-2013
Mowing Contract F/O 2012-2013
Mowing Contract WRF 2012-2013
Monthly maint CSC 2012-2013
Tree trimming WRF Settlin
July- Monthly Maintenance
00362749
00362749
00362749
00362749
00362749
00363047
00364488
4,032.72
3,552.50
1,522.50
545.00
1,145.00
1,450.00
1,425.00
12,745.00
32888 HAAKER EQUIPMENT CO

32888 HAAKER EQUIPMENT CO
32888 TOTAL
COMMANDER DEODORIZER X 1 DRUM

DIAGNOSE VACUUM AND RODDER P
00361800
00361367
22,385.00
1,265.25
1,136.09
32912 HACH COMPANY

32912 HACH COMPANY
LAB SUPPLY REPAIR

LAB SUPPLIES
00010100
00010100
2,401.34
397.12
295.84
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
93484
127298
127298
127298
127298
127298
127298
127298
127298
AMOUNT
658.92
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102922
102922
102922
103114
103114
CHECK
DATE
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
103022
8/23/2012
102786
102786
103071
REMARK/DESCRIPTION
LAB SUPPLY REPAIR
AA CONTROLLER, HEATER
LAB SUPPLIES
LAB SUPPLIES
LAB SUPPLIES
PURCHASE
ORDER #
00010100
00010100
00010100
00010100
00010100
118279 HARRINGTON INDUSTRIAL PLASTICS, INC

118279 TOTAL
4" SCH 80 SL Tee & Glue
00363354
3,243.26
61.81
8/2/2012
8/2/2012
8/23/2012
101864
101864
101864
101864
CHISEL & DROP-IN ANCHOR

BURLAP BAGS
Concrete Cutting blade
00010101
00010101
00363768
61.81
25.84
17.67
90.11
103115
8/30/2012
108548 HOFFMEYER CO.

108548 TOTAL
PRESSURE WASHER HOSE 50'
00364584
133.62
134.69
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
WOOD STAIN,DUST PAN,PVC

RIDGID CORD 25'
CELL PHONE HLDR,SHUTOFF KIT
13' MLTI TLSCOP LADDER
15A BLK NYL OUTLET
SOFT BRUSH W/SQUEEGEE,HANDLE
TOILET,PET SCREEN,DUCT TAPE
SCHLAGE ENTRY LEVER
CLOROX,SPRAY BOTTLE,COOLER
CELL PHONE HOLDERS
LADDER & PUSHBROOM
CELL PHONE HOLDERS
EXT.CORDS,SIMPLE GRN,TOWELS
HUSKEY METRIC HEX SET
PLASTIC STORAGE BOX
SPRAYER,DOLLY,DUST BRUSH
Phone Holster-Husky
TAX ADJUSTMENT
TOILET FLAPPER,AJAX,SOFTSOAP
PLIERS,FLEX COUPLING
CREDIT MEMO-RETURN PLIERS
BUSHING,CONNECTORS,ADAPTERS
CLAMPS,CABLE CUTTER,PLIERS
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00362212
00362212
00010953
00010953
00010953
00010953
00010953
134.69
41.13
38.23
38.11
122.84
8.05
18.27
326.02
63.43
73.23
22.53
162.01
22.53
328.03
10.74
6.43
71.52
37.55
0.35
36.45
30.53
-25.84
19.24
104.85
Page 19 of 39
VENDOR
NUMBER
32912
32912
32912
32912
32912
32912
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
VENDOR NAME
HACH COMPANY
HACH COMPANY
HACH COMPANY
HACH COMPANY
HACH COMPANY
TOTAL
HDS WHITE CAP CONST SUPPLY

TOTAL
HOME DEPOT CREDIT SERVICES

AMOUNT
463.92
903.81
281.23
530.13
371.21
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
102826
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
102829
102923
8/9/2012
8/16/2012
102830
102830
102830
102830
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 20 of 39
VENDOR
NUMBER
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
85266
VENDOR NAME
TOTAL
135001 HOUSE OF AUTOMATION

135001 HOUSE OF AUTOMATION
135001 TOTAL
35196
35196
35196
35196
HYDRO-SCAPE PRODUCTS, INC

REMARK/DESCRIPTION
SQUEEGEE,TELESCOPIC POLE
PLASTIC ROOF & WET P.CEMENT
PAILS,TOWELS,BROOMS,MOPS
HOMER BUCKETS,LEAF RAKES
PVC PARTS,PVC CEM.,LIGHTBULB
VINYL TUBE
F/O RESTROOM LOCK,DUSTERS
CR. MEMO-RETURN LOCK
COOL WHITE LIGHT FIXTURES
HAMMER,TAPE MEAS.,SHWR LINER
GLASS CLNR,S.BUBBLES,LYSOL
BUSHINGS,ABS TRAP ADPTR,VALV
STRAPS,COUPLING,ABS CEMENT
STEM-MOUNT LIGHT CONTROL
4X4 10FT. FIR,BUSHINGS
UTILITY KNIFE,HAMMER BITS,BR
WRENCH,TOTE, CLOTH,PVC BALLV
PVC BALL VALVES
LACQUER THINNER,ROLLERS,H20
40 LB BAGS WHITE SOLAR SALT
AA WASH
BRUSHES,PVC,PLANT FOOD
PLIERS,KNOCKOUT SEAL
SHOWER LINERS,LYSOL,EXT CORD
CLOTH,ANT KILLER,SHARPIES
FROSTED PRIVACY WINDOW FILM
WRENCH,STRIPMASTER,TOOL BOX
KNOCK OUT SEAL,GFCI OUTLET
HOMER BUCKET,LID & F.I.DISCO
SILICONE & SHELVING
PURCHASE
ORDER #
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
00010953
guard house arm inspection

Parts for Front Entrance Gate
00363451
00364058
4,344.13
170.00
530.13
PVC SCH40 2" CAP

PVC PARTS,TAPE TEFLON
PVC PARTS
SCH 80 PVC PARTS
00097110
00097110
00097110
00097110
700.13
8.29
172.42
169.57
148.79
AMOUNT
51.66
34.53
260.81
49.63
73.01
6.32
76.32
-59.12
67.31
273.33
315.35
21.82
13.71
30.06
26.86
136.58
116.14
11.10
74.86
340.64
12.87
32.62
56.54
437.06
55.65
31.42
162.57
39.90
7.60
30.75
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102830
102830
102830
102830
102924
102924
102924
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
102926
8/16/2012
102925
102925
102925
102925
102925
102925
102925
102925
102925
102925
102925
103116
103116
103116
103116
103116
103116
103116
103116
103116
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
35196
35196
35196
35196
35196
35196
35196
35196
VENDOR NAME
TOTAL
150519 IGOE AND COMPANY, INC.

150519 TOTAL
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
46011
INDUSTRIAL DISTRIBUTION GROUP

TOTAL
REMARK/DESCRIPTION
SOLENOID,HUNTER 12" P/UPS
HUNTER 4" P/UPS,WIRE RED
RCV SCRUB PLAS,5" CAP
SCH 80 PARTS
SPEARS DRI-SPLICE FILLED
IRRIGATION PARTS
PVC,BATTERY,CONTROL,SOLENOID
PURCHASE
ORDER #
00097110
00097110
00097110
00097110
00097110
00097110
00097110
125 Plan Admin Fees 7-12/2012
00362503
2,413.28
215.00
00361834
00361834
00361834
00361834
00361834
00361834
00361834
00361834
00362491
00362491
00362491
00363696
00363696
00363696
00363696
00363696
00364648
00364648
00364648
00364648
215.00
158.26
105.51
66.98
211.02
158.26
163.39
36.46
6.47
38.79
140.44
140.44
60.34
20.56
72.93
13.30
79.00
52.75
52.75
105.51
0.01
Paint Marking Green

Paint Marking Blue
Paint Striping Yellow
Paint Marking Black
Paint Marking White
Rags White Knit
Wire Brush Toothbrush
SHIPPING W/TAX
Boot Rubber S/T Sz 10
Boot Rubber S/T Sz 10 Wader
Boot Rubber S/T Sz 11 Wader
Spray Bottles
SHIPPING & TAX ADJUSTMENT
Spray Bottles Trigger
SHIPPING & TAX ADJUSTMENT
Spray Bottles Trigger
Paint Marking Blue
Paint Marking Green
Paint Marking White
TAX ADJUSTMENT
AMOUNT
537.84
501.25
275.68
59.03
169.85
249.12
121.44
103024
8/23/2012
134990 INDUSTRIAL RUBBER SUPPLY, INC

134990 TOTAL
4" HYD RES O-RINGS, CAP
00364592
1,683.17
41.76
102928
102928
102928
8/16/2012
8/16/2012
8/16/2012
178685
178685
178685
178685
Blanket PO - Services
Blanket PO - Billing Postage
Blanket PO - Services
00362597
00362597
00362597
41.76
946.69
3,234.31
1,231.57
Page 21 of 39
INFOSEND, INC.
INFOSEND, INC.
INFOSEND, INC.
TOTAL
5,412.57
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103025
CHECK
DATE
8/23/2012
VENDOR
NUMBER VENDOR NAME
REMARK/DESCRIPTION
155061 INFRASTRUCTURE ENGINEERING CORPORAT Plan Checking Services for
155061 TOTAL
102832
103026
8/9/2012
8/23/2012
168495 INTERNAL REVENUE SERVICE

168495 TOTAL
102834
103028
8/9/2012
8/23/2012

186925 TOTAL
102833
103027
8/9/2012
8/23/2012

188533 TOTAL
PURCHASE
ORDER #
00353498
AMOUNT
400.00
400.00
150.00
150.00
300.00
50.00
50.00
100.00
125.00
125.00
HV CHARGE/CREDIT
BATTERY
4-GC2-XHD-UTL BATTERIES
BATTERIES
FUESES,LUGS,BREAKER,BATTERY
CR. MEMO-RETURN COPPER LUGS
00097112
00097112
00097112
00097112
00097112
00097112
250.00
-96.00
74.24
568.70
381.95
417.95
-78.66
120782 IPMA/SAN DIEGO CHAPTER

120782 TOTAL
IPMA LUNCH MTG. 15 EEs/2 NC
00009220
1,268.18
425.00
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
123924
123924
123924
123924
123924
123924
123924
123924
123924
123924
123924
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
Store Product
00361703
00361703
00361703
00361703
00361703
00361703
00361703
00361703
00361703
00361703
425.00
600.05
420.06
219.64
477.85
730.98
523.40
464.35
584.64
362.80
212.52
103119
8/30/2012
180460 JAM FIRE PROTECTION INC

180460 TOTAL
SEMI-ANNUAL INERGEN SERVICE
00006535
4,596.29
250.00
102836
103031
8/9/2012
8/23/2012
169404 JAN-PRO OF SAN DIEGO

169404 JAN-PRO OF SAN DIEGO
JANITORIAL SERVICES FOR DISTR

JANITORIAL SERVICES FOR DISTR
00362482
00362482
250.00
4,200.00
4,200.00
102929
102929
102929
103029
103029
103029
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
102875
8/15/2012
102835
102835
102930
102930
102930
102930
103030
103030
103118
103118
Page 22 of 39
35451
35451
35451
35451
35451
35451
35451
INTERSTATE BATTERY OF SAN DIEGO, IN

TOTAL
J & M BAIT DISTRIBUTORS

TOTAL
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102754
103032
8/2/2012
8/23/2012
VENDOR
NUMBER VENDOR NAME
169404 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
119642 JCI JONES CHEMICALS, INC.

119642 JCI JONES CHEMICALS, INC.
119642 TOTAL
3 chlorine 1 SO2 cylinders

3 Cl2 and 1 SO2 cylinders
00361084
00363864
8,400.00
3,736.12
3,736.12
AMOUNT
103064
8/23/2012
172081 JOHN W. TACKETT

172081 TOTAL
125 PLAN 2012 08/17/12
00117292
7,472.24
499.98
102827
8/9/2012
193501 JULIE A. HOOPES

193501 TOTAL
C/S REFUND
00001110
499.98
168.58
102755
102756
102757
103033
103034
103035
8/2/2012
8/2/2012
8/2/2012
8/23/2012
8/23/2012
8/23/2012
INS. AUG 2012 EMP. W/CHIRO

INS. W/O CHIRO AUGUST 2012
RET.INS.-DAUGHERTY-AUG 2012
RET.INS.-DAUGHERTY-SEPT 2012
INS. SEPT 2012 EMP. W/CHIR
INS. W/O CHIRO SEPT 2012
00009220
00009220
00009220
00009220
00009220
00009220
168.58
10,714.82
45,871.95
162.00
162.00
10,714.82
45,871.95
103036
8/23/2012
177295 KAISER FOUNDATION HEALTH PLAN

177295 TOTAL
RET.INS.-RUFFIN-SEPT 2012
00009220
113,497.54
510.84
103083
8/30/2012
177501 KAREN GIBBS

177501 TOTAL
Summer Movie Concert
00365042
510.84
600.00
102845
8/9/2012
117292 KATHI A. MONTEITH

117292 TOTAL
REIMBURSE FOR CERT FRAMES
00009220
600.00
123.69
102758
102838
103120
103120
8/2/2012
8/9/2012
8/30/2012
8/30/2012
SLOAN A-38-A X 3
URINAL DRAIN & TUB DRAIN
ACORN STEM ASSY,HANDLES
VAC INSERTS
00001151
00001151
00001151
00001151
123.69
78.30
47.85
421.95
32.30
102839
102839
8/9/2012
8/9/2012
BI-MONTHLY GOPHER/SQUIRREL
MONTHLY ANT CONTROL
00014164
00014164
580.40
160.00
50.00
103122
8/30/2012
193615 LACEY J'S ROADHOUSE SLN

193615 TOTAL
C/S REFUND
00001110
210.00
63.24
102933
8/16/2012
146886 LAKESIDE LAND COMPANY, INC.

146886 TOTAL
Dump materials
00364226
63.24
457.40
102841
8/9/2012
173948 LASER SAVER
TONER/OPS SUPERVISORS
00363311
457.40
102.31
Page 23 of 39
45807
45807
45807
45807
45807
45807
45807
4184
4184
4184
4184
4184
KAISER FOUNDATION HEALTH PLAN, INC.

TOTAL
KIRK PLUMBING SUPPLY

TOTAL
45732 KNOTT'S PEST CONTROL INC

45732 KNOTT'S PEST CONTROL INC
45732 TOTAL
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102841
102841
102841
102841
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
VENDOR
NUMBER
173948
173948
173948
173948
173948
VENDOR NAME
LASER SAVER
LASER SAVER
LASER SAVER
LASER SAVER
TOTAL
REMARK/DESCRIPTION
TONER CARTRIDGE
Toner- FINANCE office
Printer Maint & Repair
2 toners
PURCHASE
ORDER #
00123713
00362933
00362247
00363830
102932
103121
103121
8/16/2012
8/30/2012
8/30/2012
184882
184882
184882
184882
L-COM GLOBAL CONNECTIVITY

TOTAL
40' ANTENNA CABLE X 2

SMA CRIMP to LMR 400 CABLE
TAX & SHIPPING
00363266
00362167
00362167
814.42
119.78
100.80
18.76
102779
102964
103141
8/2/2012
8/16/2012
8/30/2012
189181
189181
189181
189181
LESLIE D GAY
LESLIE D GAY
LESLIE D GAY
TOTAL
cabin clean inv#33 07/13/12

Cabin Cleaning 8/1/12
Cabin Cleaning 8/12/12
00363477
00364437
00365157
239.34
113.75
105.00
105.00
103123
103123
8/30/2012
8/30/2012
132476 LESLIE'S POOL SUPPLIES, INC

132476 LESLIE'S POOL SUPPLIES, INC
132476 TOTAL
Pool Supplies
Pool Suppies
00364453
00364453
323.75
16.16
24.24
102935
8/16/2012
164945 LOWE'S HOME IMPROVEMENT

164945 TOTAL
FIREWOOD,LED HEADLAMPS,CHARC
00190246
40.40
334.24
103125
8/30/2012
171811 LUZAICH STRIPING, INC.

171811 TOTAL
Striping for Ashpalt
00364470
334.24
6,000.00
103038
8/23/2012
140302 MAIL DISPATCH

140302 TOTAL
DISTRICT COURIER SERVICE.
00362183
6,000.00
481.98
102967
8/16/2012
191089 MAILROOM FINANCE, INC.

191089 TOTAL
Blanket PO - District Postage
00362626
481.98
2,000.00
102931
8/16/2012
193535 MARC D. JAMES

193535 TOTAL
C/S REFUND
00001110
2,000.00
212.04
102867
102867
8/9/2012
8/9/2012
130526 MARK R TURVEY EQUIPMENT RENTALS INC

130526 MARK R TURVEY EQUIPMENT RENTALS INC
130526 TOTAL
Decomposed Granite
00364242
00364242
212.04
400.83
2.52
102759
8/2/2012
192495 MARSTON & MARSTON, INC.

192495 TOTAL
JULY PR SERVICES
00363709
403.35
6,830.00
102820
102917
103109
8/9/2012
8/16/2012
8/30/2012
186757 MARY FREEMAN

186757 MARY FREEMAN
186757 MARY FREEMAN
CLUBHOUSE-CAMPER PROMOTIONS
CLUBHOUSE SUPPLIES;PRIZES
8/28/12 REIMBURSEMENT
00190246
00190246
00190246
6,830.00
58.58
165.24
97.21
Page 24 of 39
AMOUNT
61.36
420.06
79.95
150.74
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
103128
8/30/2012
102934
8/16/2012
102760
102760
102760
102843
102843
102843
102843
102936
103040
103040
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/23/2012
8/23/2012
51235
51235
51235
51235
51235
51235
51235
51235
51235
51235
51235
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
102761
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
138190
Page 25 of 39
VENDOR
NUMBER VENDOR NAME
186757 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
193607 MATTHEW G. NICOLAYSEN

193607 TOTAL
C/S REFUND
00001110
321.03
83.53
193527 MATTHEW P. LIEURANCE

193527 TOTAL
C/S REFUND
00001110
83.53
298.32
MCMASTER-CARR SUPPLY CO.

TOTAL
FINISHING PLUG FOR TUBE

GLASS SAFETY MIRROR
CLAMPS,COUPLINGS,EXTENSIONS
SPRAY NOZZLE,PVC SCRN.STRNR
WORM-DRIVE HOSE & TUBE CLAMP
SQUARE FINISHING PLUG
4-TONE HORN
SS PIPE,COUPLING,HOLE SAW
LED PANEL MOUNT LIGHT,RELAY
NEOPRENE RUBBER,ADHESIVE BAC
00097115
00097115
00097115
00097115
00097115
00097115
00097115
00097115
00097115
00097115
298.32
16.44
73.27
197.60
427.36
200.08
17.17
515.84
583.42
531.86
203.55
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
MEACOR SIGNS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
VEHICLE CA NUMBERS
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
00363346
2,766.59
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
24.68
AMOUNT
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102761
102761
CHECK
DATE
8/2/2012
8/2/2012
VENDOR
NUMBER
138190
138190
138190
VENDOR NAME
MEACOR SIGNS
MEACOR SIGNS
TOTAL
REMARK/DESCRIPTION
VEHICLE CA NUMBERS
ADJUSTMENT
MELISSA A. MCCHESNEY
TOTAL
125 PLAN 2012 5/25/12

125 PLAN 2012 08/03/12
125 PLAN 2012 5/25/12
125 PLAN 2012 08/17/12
PURCHASE
ORDER #
00363346
00363346
AMOUNT
24.68
0.10
00117292
00117292
00117292
00117292
543.06
-192.30
192.30
192.30
158.77
148638 METRO COMMISSION & METRO WASTEWATER METRO JPA/ANL BUDGET 2012-13
148638 TOTAL
00364331
351.07
11,678.00
170350 MEUS GROUP 03

170350 TOTAL
Maintenance for Elevator BLNK
00362474
11,678.00
244.17
REIMBURSE-PARTS FOR REPAIR
00123713
244.17
131.33
125 PLAN 2012 08/17/12
00117292
131.33
689.70
50880 MIRAMAR FORD TRUCK SALES

50880 TOTAL
COVER,FASTNER AS
00097116
689.70
135.48
50500
50500
50500
50500
50500
50500
50500
50500
50500
TP,FOAM SOAP
TP,LINERS,PICK-UP TOOLS
Multifold Paper Towles 854804
toilet seat covers 775000
SALES TAX
FOAM SOAP,TP,LINERS,PPR TOWL
LINERS & DIAL SOAP
TP,WOOD MOP HANDLE
00000101
00000101
00363039
00363039
00363039
00000101
00000101
00000101
135.48
215.93
740.72
301.00
159.40
35.68
822.94
103.57
287.19
101767
102842
103039
103039
5/31/2012
8/9/2012
8/23/2012
8/23/2012
105865
105865
105865
105865
105865
102937
8/16/2012
103041
8/23/2012
102728
8/2/2012
103023
8/23/2012
102844
8/9/2012
102938
102938
102938
102938
102938
102938
103126
103126
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
8/30/2012
6520 MICHAEL G. ANDERSON

6520 TOTAL
179506 MICHAEL HINDLE
179506 TOTAL
MISSION JANITORIAL & ABRASIVE SUPPL

TOTAL
103042
8/23/2012
146641 MOBILE MINI, LLC

146641 TOTAL
Blanket-Monthly Rental Fee
00363098
2,666.43
172.41
102939
8/16/2012
163740 MORGAN CO.

163740 TOTAL
NEW WIRELESS PENDANT CONTROL
00362896
172.41
1,093.35
102846
102846
102846
102846
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 26 of 39
30734
30734
30734
30734
NATIONWIDE RETIREMENT SOLUTIONS

1,093.35
1,505.00
50.00
1,815.00
75.00
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102846
103044
103044
103044
103044
103044
103044
CHECK
DATE
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
103045
8/23/2012
VENDOR
NUMBER
30734
30734
30734
30734
30734
30734
30734
30734
VENDOR NAME
TOTAL
45799 NCL OF WISCONSIN, INC

45799 TOTAL
NESTLE DSD
NESTLE DSD
NESTLE DSD
TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
LAB SUPPLIES
00362571
34,651.90
164.54
Store Product
Store Product
Store Product
00361682
00361682
00361682
164.54
613.44
343.68
385.08
AMOUNT
13,783.45
200.00
1,550.00
50.00
1,815.00
75.00
13,733.45
102813
102905
103011
8/9/2012
8/16/2012
8/23/2012
185041
185041
185041
185041
102763
103127
8/2/2012
8/30/2012
123238 NEXTEL COMMUNICATIONS

123238 NEXTEL COMMUNICATIONS
123238 TOTAL
MOBILE PHONES
MOBILE PHONES
00176170
00176170
1,342.20
7,182.82
4,829.15
103046
8/23/2012
151503 NOVUS WINDSHIELD REPAIR

151503 TOTAL
WINDSHIELD REPAIR
00364576
12,011.97
30.00
127431 OCE
127431 TOTAL
OCE QRTLY MAINT (7/1-9/30/12)
00362950
30.00
1,080.93
102847
8/9/2012
103047
103129
8/23/2012
8/30/2012
131748 OMEGA ENGINEERING, INC

131748 OMEGA ENGINEERING, INC
131748 TOTAL
FLOAT SWITCH
Floats
00364120
00362976
1,080.93
566.24
119.52
102764
102848
102848
102941
102941
102941
102941
103048
103048
103048
103048
103048
8/2/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
BUTTON SAFETY ATTACHMENTS

Ear Plugs Push-Ins
Vests for MTS work
WORK TENT
CR. MEMO-RETURN WORK TENT
ECONOMY VISITOR SPEC DISP.
SAFETY GLASSES
Glove Driver L
MATERIAL ADJUSTMENT
Sqwincher Fruit Punch
MATERIAL & TAX ADJUSTMENT
00006101
00362757
00362757
00364234
00006101
00006101
00006101
00006101
00364200
00364200
00364200
00364200
685.76
207.81
686.85
1.49
59.48
382.51
-375.41
70.04
42.83
358.36
-0.08
120.13
0.43
Page 27 of 39
ONESOURCE DISTRIBUTORS
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103048
103048
103048
103048
103048
103048
103048
103048
103048
103130
103130
103130
103130
103130
CHECK
DATE
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
166238
102765
102765
102765
102765
102765
102849
102849
102849
102849
102849
102849
102849
102849
102849
102849
102849
103049
103049
103049
103049
103131
103131
103131
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/30/2012
8/30/2012
8/30/2012
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
Page 28 of 39
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Glove G-Tek L
Glove G-Tek XL
Glove G-Tek XL
Glove Touch N Tuff L
Glove Touch N Tuff XL
Sqwincher Orange
Sqwincher Lemon-Lime
Sqwincher Mixed Berry
TAX & MATERIAL
AIR SYS. SADDLE VENT/ELBOW
HARD HAT NECK SHADES,S.GLASS
SPERIAN S1501 UVEX MERCURY
MOLDEX SPARK PLUG STATION
PURCHASE
ORDER #
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00364200
00006101
00006101
00006101
00006101
PACIFIC PIPELINE SUPPLY

Stop Mtr 1-1/2

Elbow BRS 90 ST 1
Vlv BRS Relief 3/4Fx3/4F
MATERIAL & TAX ADJUSTMENT
Plastic Hydrant Caps w/chains
Pipe PVCSDR35 Sewer 6
Bend PVC BxB 22-1/2 4 Sewer
Bend PVC BxS 45 4 Sewer
Bend PVC BxS 45 6 Sewer
Coup Cald 4 PVC-VCP
Coup Cald 6 PVC-VCP
Coup Cald 8 PVC-PVC
Pipe PVCDR14 C900 CL200 8
Vlv BRS Relief 3/4Fx3/4F
TAX ADJUSTMENT
Center Ring ROMAC 4 EP
End Ring ROMAC 4 Red
Gasket ROMAC 450-481 4R
Wtr Srvc Cutter head & cables
Tubing Copper TYPE K 1
Nipple BRS 1xCLOSE
Coup BRS 3/4FCTx1PJ
00362141
00361375
00361375
00361375
00361990
00362141
00362141
00362141
00362141
00362141
00362141
00362141
00362141
00362837
00361375
00363371
00363371
00363371
00363371
00363629
00364111
00363872
00363872
AMOUNT
125.68
125.68
209.47
224.12
336.18
120.13
120.13
120.13
1.28
0.23
312.44
182.25
73.59
68.50
3,574.25
955.94
152.47
306.68
9.53
1,829.43
227.36
37.81
71.95
68.08
78.68
70.16
259.00
1,091.34
937.37
61.34
-0.01
239.27
194.29
91.12
757.54
3,096.36
20.69
156.84
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
103131
CHECK
DATE
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
102850
103050
8/9/2012
8/23/2012
VENDOR
NUMBER
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
55046
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Saddle BRS 8ACx2F 905-962
Elbow PVC40 90 1Sx1S
TAX ADJUSTMENT
Nipple BRS 1x3
End Ring ROMAC 6 Black
Gasket ROMAC 715-735 6B
Vlv Air & Vac Cover Poly 14X2 14" X 24"
Vlv Air & Cover Poly 18X30
Nut & Bolt Set ROMAC 14-16
ADJUSTMENT
PURCHASE
ORDER #
00363872
00363872
00363872
00363848
00363848
00363995
00363995
00363995
00363995
00363899
00363899
00364568
00364867
AMOUNT
307.18
11.63
0.01
359.33
34.33
310.59
28.09
35.11
14.04
1,074.50
424.54
141.92
-33.63
13,420.88
558.00
552.00
57059 PADRE DAM EMPLOYEES ASSOCIATION

57059 PADRE DAM EMPLOYEES ASSOCIATION
57059 TOTAL
102942
8/16/2012
58701 PADRE DAM MWD - PETTY CASH (ADM)

58701 TOTAL
ADMIN PETTY CASH 8/9/12
00126818
1,110.00
221.10
103132
8/30/2012
57240 PADRE DAM MWD-IPO'S

57240 TOTAL
IPO REIMBURSEMENT 8/31/12
00000831
221.10
298.05
102851
103051
8/9/2012
8/23/2012
57208 PARKHOUSE TIRE, INC.

57208 PARKHOUSE TIRE, INC.
57208 TOTAL
P225/70R15 X 4
825R15TR TUBE,SERVICE
00014114
00014114
298.05
499.98
186.50
102943
8/16/2012
Pool Repair
00364509
686.48
263.10
DENATRD ALCOHOL,KEY,BOLTS
LACQUER THINNER
00008193
00008193
263.10
74.30
25.76
158692 PAYAN POOL SERVICES, INC.

158692 TOTAL
102944
103052
8/16/2012
8/23/2012
102946
103053
8/16/2012
8/23/2012
123879 PEPSI-COLA
123879 PEPSI-COLA
123879 TOTAL

00363071
00363071
100.06
764.90
973.63
102912
8/16/2012
193130 PETER ENYEART

193130 TOTAL
Club hoyse summer concert
00364066
1,738.53
500.00
118181 PFM ASSET MANAGEMENT LLC
Financial Management Svcs
00339127
500.00
1,333.73
102853
8/9/2012
Page 29 of 39
23523 PAYTONS HARDWARE INC

23523 PAYTONS HARDWARE INC
23523 TOTAL
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
103009
8/23/2012
102852
103054
8/9/2012
8/23/2012
95000042
95000042
8/30/2012
8/30/2012
103055
103055
8/23/2012
8/23/2012
VENDOR
NUMBER VENDOR NAME
118181 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
20107 PROBUILD COMPANY LLC

20107 TOTAL
SAND BAGS
00000500
1,333.73
610.74
64006 PUBLIC EMPLOYEES RETIREMENT SYSTEM

64006 PUBLIC EMPLOYEES RETIREMENT SYSTEM
64006 TOTAL
PERS
PERS
08032012
08172012
610.74
110,786.43
110,722.94
103982 QUIKRETE COMPANIES

103982 QUIKRETE COMPANIES
103982 TOTAL
Redecrete
ADJUSTMENT
00357667
00357667
221,509.37
56,700.00
-56,700.00
188015 RAVEN LINING SYSTEMS

188015 RAVEN LINING SYSTEMS
188015 TOTAL
Aquata Poxy Kits

FREIGHT
00363590
00363590
0.00
210.00
10.88
New 30" Bucket

STABILIZER PINS,DECAL REMOVER
CABIN AIR FILTERS
CABIN AIR FILTERS
00363400
00362116
00363961
00363961
220.88
1,182.02
352.83
73.81
73.81
00003101
00003101
1,682.47
167.00
167.00
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
00363611
334.00
167.00
166.19
166.19
167.00
165.44
160.00
160.27
151.11
141.95
164.84
132.79
160.27
123.63
162.30
82.42
128.21
102948
102948
103056
103056
8/16/2012
8/16/2012
8/23/2012
8/23/2012
129445
129445
129445
129445
129445
102949
102949
8/16/2012
8/16/2012
176161 RED WING SHOE STORE

176161 RED WING SHOE STORE
176161 TOTAL
SAFETY BOOTS-JASON MULICK

SAFETY WORK BOOTS-J.GUZZINO
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992
151992

102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
102950
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/16/2012
Page 30 of 39
RDO EQUIPMENT COMPANY

TOTAL
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
REDWING SHOES
AMOUNT
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102950
102950
CHECK
DATE
8/16/2012
8/16/2012
VENDOR
NUMBER
151992
151992
151992
23507
23507
23507
23507
23507
PURCHASE
ORDER #
00363611
00363611
VENDOR NAME
REDWING SHOES
REDWING SHOES
TOTAL
REMARK/DESCRIPTION
AMOUNT
145.45
151.11
REXEL/ESD
REXEL/ESD
REXEL/ESD
REXEL/ESD
TOTAL
MATERIALS
MATERIALS
MATERIALS
MATERIALS
00006873
00006873
00006873
00006873
2,696.17
15.93
17.54
59.91
205.24
102816
102816
102913
102913
8/9/2012
8/9/2012
8/16/2012
8/16/2012
103135
8/30/2012
133962 RICHARD BRADY & ASSOCIATES, INC

133962 TOTAL
CONST MGMT & INSP SERVICES
00138544
298.62
6,624.88
103136
8/30/2012
192794 RICHARD YEN & ASSOCIATES, INC.

192794 TOTAL
CSC PHASE 2 - FINAL DESIGN
00138544
6,624.88
70,566.16
102738
8/2/2012
193439 ROBERT D. CHAPMAN

193439 TOTAL
C/S REFUND
00001110
70,566.16
19.92
102737
8/2/2012
193412 ROBERT J. CHABOT

193412 TOTAL
C/S REFUND
00001110
19.92
16.36
103057
8/23/2012
187135 ROMAINE ELECTRIC CORPORATION

187135 TOTAL
POWER INVERTER 2000W
00363514
16.36
614.98
102860
8/9/2012
193471 RONALD SPAGNOLA

193471 TOTAL
INSURANCE CLAIM-7/17/12
00004230
614.98
320.00
103124
8/30/2012
193560 ROSE H. LEYVA

193560 TOTAL
C/S REFUND
00001110
320.00
6.01
102951
102951
8/16/2012
8/16/2012
193148 ROUTESMART TECHNOLOIES, INC.

193148 ROUTESMART TECHNOLOIES, INC.
193148 TOTAL
Rerouting/sequencing
Rerouting/sequencing
00363258
00363258
6.01
949.70
949.71
102952
8/16/2012
185383 RT LAWRENCE CORPORATION

185383 TOTAL
Blanket PO - Lockbox Service
00362600
1,899.41
999.58
102953
8/16/2012
121494 RUSSELL'S PLUMBING & SUPPLIES, INC

121494 TOTAL
Lakeshore RR Repair
00364411
999.58
79.00
142965 RV JOURNAL
142965 RV JOURNAL
142965 TOTAL
RV Journal AD - Fall 2012

RV Journal 3-line Listing
00365190
00365190
79.00
617.00
246.50
Filter level switches

tax
00361981
00361981
863.50
294.09
21.79
103137
103137
8/30/2012
8/30/2012
102766
102766
8/2/2012
8/2/2012
Page 31 of 39
71076 RYAN HERCO PRODUCTS CORP

71076 RYAN HERCO PRODUCTS CORP
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
VENDOR
NUMBER VENDOR NAME
71076 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
AMOUNT
103138
8/30/2012
SDG&E
00176170
315.88
28,997.63
103058
8/23/2012
Store Inventory
00364795
28,997.63
162.00
102767
8/2/2012
72405 SAN DIEGO COUNTY WATER AUTHORITY

72405 TOTAL
JUNE 2012 WATER BILL
00176170
162.00
1,468,436.00
103059
8/23/2012
190511 SAN DIEGO POSTAL & SHIPPING EQUIPME

190511 TOTAL
2ND YEAR POSTAGE MACH MAINT.
00356189
1,468,436.00
1,145.00
102855
102855
102954
8/9/2012
8/9/2012
8/16/2012
146430
146430
146430
146430
POWDER COAT 2-SIGNAL PLATES

Powder coating AMI antennas
Air vac can refurbish WSA
00123713
00363670
00361447
1,145.00
65.00
147.00
309.10
72603 S.D.G.E.
72603 TOTAL
193519 SAMS OUTDOORSMAN LLC
193519 TOTAL
SAN DIEGO POWDER COATING

TOTAL
102856
8/9/2012
75432 SHARP HEALTH PLAN

75432 TOTAL
INSURANCE - SEPTEMBER 2012
00009220
521.10
72,237.02
102857
102857
102857
102857
102857
102857
102857
102857
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
75457
75457
75457
75457
75457
75457
75457
75457
75457
DRUG/ALCOHOL TEST-GASSAWAY
DRUG/ALCOHOL TEST-D.THOMAS
DRUG/ALCOHOL TEST-M.THOMAS
DMV EXAM-DAVID YBARRA
DMV EXAM-TAMALYN DEWITT
DMV EXAM-DONALD CLARK
DMV EXAM-ROSENDO ALLREAD
DRUG/ALCOHOL TEST-A.GASSAWAY
00013695
00013695
00013695
00013695
00013695
00013695
00013695
00013695
72,237.02
64.00
64.00
64.00
50.00
50.00
50.00
50.00
64.00
102768
8/2/2012
148697 SHRED-IT SAN DIEGO

148697 TOTAL
SHREDDING SERVICE
00004104
456.00
135.51
102956
8/16/2012
131001 SIEMENS INDUSTRY, INC

131001 TOTAL
Midas Carbon, 1,100 lb sack
00362052
135.51
4,832.48
193295 SIRE TECHNOLOGIES

193295 TOTAL
EDMS IMPLEMENTATION
00362651
4,832.48
34,611.00
145867 SK DIGITAL IMAGING, INC.

145867 SK DIGITAL IMAGING, INC.
145867 TOTAL
GREEN TAGS - 1500

Junior Fish Permits
00361957
00362335
34,611.00
210.06
161.63
BULK OILS
00362829
371.69
1,538.44
102957
8/16/2012
102769
102769
8/2/2012
8/2/2012
102770
8/2/2012
Page 32 of 39
SHARP REES-STEALY MEDICAL CENTERS

TOTAL
73130 SKS, INC.
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102770
102770
102858
103060
103060
103060
103060
CHECK
DATE
8/2/2012
8/2/2012
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
VENDOR
NUMBER
73130
73130
73130
73130
73130
73130
73130
73130
102771
102771
102771
102859
102859
102859
102859
102958
102958
102958
103061
103061
103061
8/2/2012
8/2/2012
8/2/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
8/23/2012
8/23/2012
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
125102
102772
8/2/2012
102773
8/2/2012
102959
102959
8/16/2012
8/16/2012
102774
8/2/2012
102861
102861
102861
102861
102861
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
Page 33 of 39
VENDOR NAME
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
SKS, INC.
TOTAL
REMARK/DESCRIPTION
Diesel/PS4
Diesel/PS1
UNLEADED - ALPINE
Unleaded - Alpine
Diesel - Alpine
UNLEADED/SANTEE
DIESEL/SANTEE
PURCHASE
ORDER #
00363602
00363602
00363987
00364699
00364699
00364605
00364605
AMOUNT
1,669.77
1,585.10
1,174.17
1,285.68
1,138.65
12,086.20
6,967.34
SMART AND FINAL STORES CORPORATION

TOTAL
BBQ SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
VOLUNTEER LUNCHEON SUPPLIES
BBQ SUPPLIES
CLUBHOUSE SUPPLIES
SPONGES,FEBREZE,SALT,SUGAR
CLUBHOUSE SUPPLIES
BBQ SUPPLIES
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
00000103
27,445.35
199.35
53.64
126.89
90.50
275.56
112.24
174.03
104.31
113.40
65.37
445.94
87.19
124.40
144004 SNAP ON TOOLS

144004 TOTAL
sockets, drill bit
00362466
1,972.82
48.92
189552 SOUTHLAND HOME MORTGAGE

189552 TOTAL
C/S REFUND
00001110
48.92
130.55
150172 SPRINGBOARD PARTNERS

150172 SPRINGBOARD PARTNERS
150172 TOTAL
store inventory
basket donation supplies
00363485
00363493
130.55
1,529.08
83.98
165075 STANDARD INSURANCE COMPANY

165075 TOTAL
LIFE & LTD AUGUST 2012
00009220
1,613.06
14,142.63
HILITERS,PENS,COPY PAPER,PAD
PRINT CTRG,COPY PPR,TAPE
GLUE STICKS
DVD DISC,POSTITS,COP PAPER
CD CASE
00009035
00009035
00009035
00009035
00009035
14,142.63
89.33
163.07
0.99
87.83
12.10
9274
9274
9274
9274
9274
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102861
102861
102861
102861
102861
102861
102861
102861
102861
103062
103062
103062
103062
103062
CHECK
DATE
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/9/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
8/23/2012
102822
103019
8/9/2012
8/23/2012
102775
8/2/2012
102961
REMARK/DESCRIPTION
CD CASE
FOLDERS
LABELS,COPY PPR,REPORT CVRS
MULTIPLE OFFICE SUPPLIES
MECHANICAL PENCILS
MOUSE
MOUSE
THERMAL PAPER ROLL
OFFICE SUPPLIES
BINDERS & PENS
PENS,COPY PPR,CORR.TAPE
PAPER,PENS,TAPE,BATTERIES
PURCHASE
ORDER #
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00009035
00010953
00009035
00009035
176284 STEPHEN A. GIBBONS

176284 STEPHEN A. GIBBONS
176284 TOTAL
125 PLAN 2012 08/03/12

125 PLAN 2012 08/17/12
00117292
00117292
1,799.75
173.51
36.87
190609 STUTZ ARTIANO SHINOFF & HOLTZ, A.P.

190609 TOTAL
FANITA RANCH EXPANSION
00190246
210.38
3,090.14
8/16/2012
179776 SUNE SOLAR III, LLC

179776 TOTAL
SOLAR - JULY 2012
00176170
3,090.14
30,834.07
103063
8/23/2012
186950 SUNWIZE TECHNOLOGIES

186950 TOTAL
SALES TAX/SHIPPING
00177480
30,834.07
73.02
103139
8/30/2012
124206 SYCAMORE LANDFILL

124206 TOTAL
A/C Pipe Disposal Santee Yard
00365077
73.02
720.10
142121 T.C. CONSTRUCTION COMPANY INC.

142121 TOTAL
5 RES REHAB-PHASE III
00138544
720.10
165,987.42
144493
144493
144493
144493
144493
144493
144493
144493
MXRTGB34 antenna mount 5ea

00361236
ANXLBMB9034 antenna mount 5ea
00361236
CXTA5AK-04 antenna cable 5ea
00361236
TAX & SHIPPING
00361236
CREDIT MEMO-RETURNED PRODUCT
00360938
SECURITY UPGRADES, PH 2 Phantom Antenna
00360938
SECURITY UPGRADES, PH 2 4 feet ea. of finished cable
00360938
TAX & SHIPPING
00360938
165,987.42
6.00
55.95
90.19
18.35
-157.11
145.81
127.93
25.98
102962
8/16/2012
102776
102776
102776
102776
102776
102776
102776
102776
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
8/2/2012
Page 34 of 39
VENDOR
NUMBER
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
9274
VENDOR NAME
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
STAPLES ADVANTAGE
TOTAL
TALLEY COMMUNICATIONS
AMOUNT
12.10
31.81
144.81
275.97
10.29
75.41
25.57
168.60
166.16
89.00
22.82
78.87
206.37
138.65
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
102776
102776
CHECK
DATE
8/2/2012
8/2/2012
VENDOR
NUMBER
144493
144493
144493
81158
81158
81158
81158
PURCHASE
ORDER #
00363805
00363805
VENDOR NAME
TOTAL
REMARK/DESCRIPTION
Antennas Antenna order adjustment
MATERIAL ADJUSTMENT
AMOUNT
206.69
131.13
TARGET SPECIALTY PRODUCTS

TOTAL
AQUAMASTER & GLOYPHOSATE

AQUAMASTER
HANSEN PLUG
00000102
00000102
00000102
650.92
995.39
335.98
20.69
monthly network mgmt #28159

NetworkMg.Cust.Care/Blanket
00363469
00365149
1,352.06
735.00
735.00
102862
102862
102963
8/9/2012
8/9/2012
8/16/2012
102778
103140
8/2/2012
8/30/2012
102863
8/9/2012
85100 TERMINIX INTERNATIONAL

85100 TOTAL
Ant & Spider control.
00364091
1,470.00
1,094.16
102828
8/9/2012
85233 THE HOSE PROS

85233 TOTAL
FLAT FACED-O RING,HOSE
00014267
1,094.16
158.76
102780
102780
103065
103065
8/2/2012
8/2/2012
8/23/2012
8/23/2012
THE ICEE COMPANY

THE ICEE COMPANY
THE ICEE COMPANY
THE ICEE COMPANY
TOTAL

00355776
00363063
00363063
00363063
158.76
1,251.30
839.53
352.48
774.23
THE LIGHTHOUSE CORPORATE OFFICE

TOTAL
SPLITLOOM 3/4" 50'

SLIT LOOM 1/2" 100'
TIE WRAP,WIRE,BACK-UP LAMP
MIN LAMP & TIE WRAPS
00002111
00002111
00002111
00002111
3,217.54
12.67
24.28
123.97
82.05
171011 TENGOINTERNET, INC.

171011 TENGOINTERNET, INC.
171011 TOTAL
163571
163571
163571
163571
163571
103037
103037
103037
103037
8/23/2012
8/23/2012
8/23/2012
8/23/2012
102945
8/16/2012
122542 THERESE M. PEPIN

122542 TOTAL
VOLUNTEER LUNCH CHICKEN
00190246
242.97
75.41
102965
102965
102965
102965
103066
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/23/2012
192399
192399
192399
192399
192399
192399
425/65R22.5 TIRES QTY(2)

11L-16 TIRES QTY(2)
11L-16 TIRE QTY(1)
11L-15 TIRES QTY (3)
P225/70R15 TIRES QTY (4)
00363549
00363549
00363549
00363549
00363557
75.41
1,313.20
255.96
127.98
548.17
469.85
102865
102966
103142
8/9/2012
8/16/2012
8/30/2012
187995 TOSHIBA BUSINESS SOLUTIONS

Lexmark maint - Utility crews

Toner Cartridge
Blanket Mo.Service Fee
00363979
00364461
00363080
2,715.16
55.26
12.50
90.05
Page 35 of 39
47621
47621
47621
47621
47621
TIRE CENTERS, LLC

TIRE CENTERS, LLC
TIRE CENTERS, LLC
TIRE CENTERS, LLC
TIRE CENTERS, LLC
TOTAL
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102968
102968
103143
103143
8/16/2012
8/16/2012
8/30/2012
8/30/2012
85522
85522
85522
85522
85522
102969
8/16/2012
102781
102866
103144
103144
103144
8/2/2012
8/9/2012
8/30/2012
8/30/2012
8/30/2012
102970
102970
8/16/2012
8/16/2012
102783
102972
102972
8/2/2012
8/16/2012
8/16/2012
102868
8/9/2012
102869
8/9/2012
103067
103145
8/23/2012
8/30/2012
102782
102782
102971
8/2/2012
8/2/2012
8/16/2012
102870
103068
8/9/2012
8/23/2012
Page 36 of 39
VENDOR
NUMBER VENDOR NAME
187995 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
CROSSING PLATE RENTAL

shoring finger guards
Addt'l guards
TAX
00020519
00363291
00363291
00363291
157.81
722.00
1,184.07
1,100.00
84.07
85605 TRI CITY PAINT

85605 TOTAL
PAINT SUPPLIES
00363565
3,090.14
142.92
85555
85555
85555
85555
85555
85555
MASTER RE-KEY
REKEY CYLINDERS-AMER.LOCKS
LOCKS FOR SAMPLE CANS
DUPLICATE KEYS
5 LOCKS
00000100
00000100
00000100
00000100
00000100
142.92
15.00
30.00
167.93
25.86
90.19
189149 TWIN COUSINS INC

189149 TWIN COUSINS INC
189149 TOTAL
Blanket PO-Store Inventory

Blanket PO-Store Inventory
00363143
00363143
328.98
500.00
500.00
189755
189755
189755
189755
AC Maintenance
Cabin 10 AC Repair
Cabin 10 New AC
00362351
00364007
00364007
1,000.00
630.00
1,050.00
2,099.00
86728 UNDERGROUND SERVICE ALERT/SC

86728 TOTAL
224 TICKETS @ $1.50 EACH
00152899
3,779.00
336.00
88021 UNION TRIBUNE PUBLISHING CO.

88021 TOTAL
LEGAL NOTICE TO BIDDERS
00150228
336.00
835.60
54874 UNITED HEALTH CARE

54874 UNITED HEALTH CARE
54874 TOTAL
INS. RETIREES SEPTEMBER 2012

INS. RETIREES SEPTEMBER 2012
00009220
00009220
835.60
8,189.72
2,184.58
00003102
00003102
00003102
10,374.30
41.15
12.79
17.46
118210
118210
118210
118210
TREBOR SHORING RENTALS

TOTAL
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TRI-CITY LOCKSMITH
TOTAL
UMEC
UMEC
UMEC
TOTAL
UNITED PARCEL SERVICE

TOTAL
SHIPPING CHARGES
SHIPPING CHARGES
SHIPPING CHARGES
88245 UNITED WAY OF SAN DIEGO COUNTY

88245 UNITED WAY OF SAN DIEGO COUNTY
AMOUNT
71.40
121.00
121.00
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
CHECK
DATE
102974
8/16/2012
102973
8/16/2012
102784
8/2/2012
103146
8/30/2012
102785
102975
102975
102975
8/2/2012
8/16/2012
8/16/2012
8/16/2012
90506
90506
90506
90506
90506
102976
8/16/2012
90332 WAXIE'S ENTERPRISES, INC.

90332 TOTAL
102977
8/16/2012
102871
102871
103147
8/9/2012
8/9/2012
8/30/2012
102777
8/2/2012
103069
8/23/2012
102978
102978
102978
102978
103148
8/16/2012
8/16/2012
8/16/2012
8/16/2012
8/30/2012
103070
103070
8/23/2012
8/23/2012
Page 37 of 39
VENDOR
NUMBER VENDOR NAME
88245 TOTAL
REMARK/DESCRIPTION
PURCHASE
ORDER #
cholorine injector
00362781
242.00
150.18
SERVICE 8/7/12-9/6/12
00176170
150.18
56.38
192145 VALLONE FAMILY IRREVOCABLE 1987 TRU

192145 TOTAL
Materials
00353818
56.38
3,000.00
181593 VALUE T SALES, INC

181593 TOTAL
C/S REFUND
00001110
3,000.00
57.42
WASTE SERVICE - WRF

Blanket PO
Fuel Charge Dumpster
Green Waste Roll Off
00014989
00361607
00364023
00364517
57.42
198.00
3,030.95
53.51
320.05
DISINFECTANT,URINAL SCREENS
00015011
3,602.51
388.52
152514 WEBB'S RV SUPPLY

152514 TOTAL
Blanket PO
00364533
388.52
306.65
102277
102277
102277
102277
WIRE NUTS
STANDARD CONTACT BLOCKS
MATERIALS
00097117
00097117
00097117
306.65
30.00
56.03
176.53
186669 WEST COAST CABLING, INC

186669 TOTAL
Surveyed Ops Network Room
00362191
262.56
104.80
193543 WEST HILLS HIGH SCHOOL TEMPO

193543 TOTAL
Food NeighborhoodAppreciation
00364808
104.80
800.00
ACETYLIN,NEMISIS SHADE,OXYGE
3FT. CUTTING TORCH & TIPS
OXYGEN & ACETYLENE
CUT OFF WHEEL PF
GRIND WHEEL,NITROGEN,ACTYLNE
00002112
00002112
00002112
00002112
00002112
800.00
116.63
361.41
144.46
38.77
234.65
APCD Annual PreTest 2012

Monthly DUSTO July 2012
00364630
00364541
895.92
1,058.17
150.00
155432 USA BLUEBOOK

155432 TOTAL
57299 USA MOBILITY WIRELESS INC.
57299 TOTAL
22905
22905
22905
22905
22905
22905
WASTE MANAGEMENT OF EL CAJON-SAN DI

TOTAL
WESCO RECEIVABLES CORP.

TOTAL
WESTAIR GASES AND EQUIPMENT INC.

TOTAL
163395 WESTERN PUMP

163395 WESTERN PUMP
AMOUNT
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103070
CHECK
DATE
8/23/2012
102872
8/9/2012
VENDOR
NUMBER VENDOR NAME
163395 WESTERN PUMP
163395 TOTAL
REMARK/DESCRIPTION
APCD Annual Testing
PURCHASE
ORDER #
00364550
AMOUNT
725.00
190967 WESTIN ENGINEERING, INC.

190967 TOTAL
DOC MGMT/FIS/CIS SELECTION
00176170
1,933.17
14,580.92
102979
103149
8/16/2012
8/30/2012
112096 WESTON SOLUTIONS, INC.

112096 WESTON SOLUTIONS, INC.
112096 TOTAL
Semi-annual tests
Fish Tissue/Bioassessment
00363821
00364189
14,580.92
2,740.00
11,025.00
103072
8/23/2012
103202 WHITE NELSON DIEHL EVANS LLP

103202 TOTAL
2012/2013 AUDIT
00363274
13,765.00
2,100.00
102854
102947
8/9/2012
8/16/2012
PATROL SERVICES - JULY

BlanketPO - NightSecurity
00014957
00362301
2,100.00
511.50
1,194.00
81083 WIT ADMINISTRATION INC. DBA

81083 WIT ADMINISTRATION INC. DBA
81083 TOTAL
103073
103073
103073
8/23/2012
8/23/2012
8/23/2012
115529
115529
115529
115529
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
103150
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
93831
Page 38 of 39
XEROX CORPORATION
XEROX CORPORATION
XEROX CORPORATION
TOTAL
Printer Maintenance-6605
00361543
00361543
00361551
1,705.50
153.81
20.00
15.40
ZEE MEDICAL, INC.

ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
Wrap Flexible 3x5 yds

Tweezer
Scissors Bandage
Insect Repellent
Hydrocortisone Cream
Gauze Elastic Roller
Antacid Trial
Ammonia Inhalants
Antiseptic Spray
Pain Aid
Ibutab
Bandage Ace
Bandage Adhesive 3/4x3
Bandage Adhesive 1x3
Bandage Elastic Strip 7/8x3
Bandage Fingertip 1-3/4x3
Bandage Knuckle
Bandage Large Patch
Blistex
Clean Wipes
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
00364306
189.21
40.73
28.51
3.89
19.40
10.66
7.74
46.53
4.81
6.78
54.28
95.65
5.48
30.45
27.61
8.23
18.40
27.61
18.40
26.15
5.81
ATTACHMENT

Date Range: 7/31/2012 - 8/31/2012
CHECK
NUMBER
103150
103150
103150
103150
103150
103150
103150
CHECK
DATE
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
8/30/2012
VENDOR
NUMBER
93831
93831
93831
93831
93831
93831
93831
93831
VENDOR NAME
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
ZEE MEDICAL, INC.
TOTAL
REMARK/DESCRIPTION
Cotton Tipped Applicators
Eye Wash 1 oz
Eye Wash 4 0z
Eye Wash Buffered Solution
Cold Spray
Scissors
AMOUNT
3.98
5.81
7.75
11.63
9.79
9.17
-2.91
532.34
$4,030,061.56
Grand Total
Page 39 of 39
PURCHASE
ORDER #
00364306
00364306
00364306
00364306
00364306
00364306
00364306
ATTACHMENT
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012

Debi Baczynski
Debi Baczynski
Human Resources
RESOLUTION RECOGNIZING EMPLOYEE DIANA M. LEVIN ON THE OCCASION OF HER RETIREMENT

ON DECEMBER 28, 2012 AFTER TWELVE YEARS OF SERVICE.
RECOMMENDATION(S):
1.
Adopt resolution recognizing Diana M. Levin upon her retirement after 12 years of service with Padre
Dam Municipal Water District.
ALTERNATIVE(S):
1. Draft resolution
ATTACHMENT(S):
1.
FUNDING:
Requested amount:
Budgeted amount:
N/A
N/A
Yes
No

This agenda item is consistent with the Districts Strategic Plan & meets one or more of the following
Strategic Goals: Provide safe, reliable water, recycled water and sewer services; Ensure fiscal health and
competitively sustainable rates; Enhance customer communications and education; Increase water,
wastewater and energy independence; Maintain workforce excellence; Expand park and recreation
opportunities.
Reviewed by:
Dept Head
Finance
Legal
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
EXECUTIVE SUMMARY:
Diana began her career when she was hired as Padre Dams Safety & Risk Manager on August 28, 2000,
where she continues to serve the District.
RECOMMENDATION(S):
Adopt resolution recognizing Diana M. Levin upon her retirement after 12 years of service with the
District.
Page 2 of 4
RESOLUTION 2012-___
RESOLUTION OF THE BOARD OF DIRECTORS
OF PADRE DAM MUNICIPAL WATER DISTRICT
RECOGNIZING DIANA M. LEVIN UPON
HER RETIREMENT
WHEREAS, Diana M. Levin began her career with Padre Dam Municipal Water
District on August 28, 2000 as Padre Dams Safety & Risk Manager; and
WHEREAS, Diana Levin has contributed to the success of Padre Dam by exhibiting
the Core Values of the District - Trust, Integrity, Competence, Accountability, and Service in performing her daily job responsibilities by protecting the District employees and assets;
and
WHEREAS, during her tenure, Diana has seen many accomplishments including:
A record 720 days without a loss time injury. Diana has been aggressive in
making sure our employees work safely and are provided a safe environment
in which to work. She has done this through her safety trainings and safety
equipment purchases.
Receipt of her Associate of Risk Management certification within her first year
of employment and passing the certification test on her first attempt.
Reactivation of the Emergency Response Plan which included training,

emergency response drills and table top exercises all of which was put to use
during the 2003 Cedar Fires. Because of Dianas determined and persistent
work on Emergency Response and preparing staff for emergencies, Padre
Dam received close to 100% reimbursement for its losses, approximately $1
million.
Formation of the Security Team in light of the events of September 11. She
obtained grant funding for a mandated vulnerability assessment and has
been actively involved in on-going assessment of Padre Dams security
needs, purchasing the appropriate equipment, and maintaining liaisons with
various regulatory agencies.
The purchase and staff training in use of Automated External Defibrillators

(AEDs) which have been utilized throughout the District.
Progress with Americans with Disabilities Act (ADA) modifications to existing

District property and review of all plans for future construction.
Champion of the Employee Wellness Program, encouraging employees to

live healthy lifestyles and to make healthy choices.
Successful resolution of liability claims, protecting both the Districts assets

and our customers property, the vast majority of which are resolved without
legal intervention.
Page 3 of 4
WHEREAS, Diana accomplished these projects, and much more, with a positive and
enthusiastic attitude, cheerfully taking on many projects at the same time.
NOW, THEREFORE, BE IT HEREBY RESOLVED, DETERMINED AND ORDERED
by the Board of Directors of the Padre Dam Municipal Water District as follows:
1.
That the Board does hereby recognize Diana M. Levin upon her retirement,
effective December 28, 2012 after completion of 12 years of dedicated and
competent service to the District and its customers.
2.
That the Board does further declare and extend the sincere appreciation and
gratitude of each of its Directors for a job well done.
PASSED AND ADOPTED at the Regular Board Meeting of the Board of Directors of
Padre Dam Municipal Water District held on September 19, 2012, by the following vote, to
wit:
AYES:
NOES:
ABSENT:
ABSTAIN:
ATTEST:
Secretary
President
Page 4 of 4
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012

Karen Jassoy, CFO
Karen Jassoy, CFO
Finance/HR
DISTRICT-WIDE INFORMATION SYSTEMS REPLACEMENT PROJECT - SELECTION OF SOFTWARE

PROVIDER FOR NEW FINANCIAL AND HUMAN RESOURCES INFORMATION SYSTEM
RECOMMENDATION(S):
1. Approve Tyler Technologies proposal for the purchase and implementation of its Financial and Human
Resources Information System (FHRIS) software in the amount of $390,460, (first year maintenance fee
waived), a travel/per diem budget for Tyler Staff of $65,600 and a 10% contingency of $45,606.
2. Authorize the CEO/General Manager to enter into a Professional Services Agreement with Advanced
Utility Systems subject to negotiation of final terms as approved by the CEO/General Manager and
General Counsel.
ALTERNATIVE(S):
1. Do not grant approval.
ATTACHMENT(S):
1. Tyler Technologies Proposal
2. Tyler Technologies Scope of Work
3. Tyler Technologies Best and Final Offer
4. Districts Professional Services Contract Modified for use with Tyler Technologies
FUNDING:
Requested amount:
$456,060 plus 10% ($45,606) contingency for Tyler Contract

Total FIS project estimated at $1,671,506 which includes above software &
maintenance as well as Westin Consulting ($320,000) and estimated District staff
time for implementation and training ($849,840).
Budgeted amount:
$3,000,000 in CIP Budget and $1,025,000 in Operating Budget for staff time
Yes
No
Project cost to date: $0
PRIOR BOARD/COMMITTEE CONSIDERATION: Regular Board Meeting 2/8/11, Finance & Admin Services
Committee 6/30/11, Regular Board Meeting July 12, 2011, Finance & Admin Services Committee 3/30/12,
Regular Board Meeting April 18, 2012, Regular Board Meeting August 1, 2012
STRATEGIC PLAN IMPLEMENTATION: This agenda item is consistent with the Districts Strategic Plan &
meets one or more of the following Strategic Goals: Provide safe, reliable water, recycled water and
sewer services; Ensure fiscal health and competitively sustainable rates; Enhance customer
communications and education; Increase water, wastewater and energy independence; Maintain workforce
excellence; Expand park and recreation opportunities.
Reviewed by:
Dept Head
Finance
Legal
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
EXECUTIVE SUMMARY:
Staff has selected Tyler Technologies and its Munis software to replace the Districts current Financial and
Human Resources software. Staff went through a very extensive selection process including demonstrations,
background checks and interviews. Tyler was selected based on their price and the fact that their products
and services fit the requirements listed in the Districts RFP. The new software will allow the District to
reduce costs, streamline workflow processes, ensure accuracy and improve reporting.
DESCRIPTION:
Background
The Districts current Financial and Human Resources Information System (FHRIS), JD Edwards (JDE), was
purchased over 19 years ago. The software is cumbersome, inefficient and very expensive to maintain; in
addition it is not user friendly and requires complex programming to extract and analyze data. A great deal
of work is done outside the system because of its limitations, there is no integration with the Customer
Information System (CIS), and it cannot handle most of the human resources requirements.
Increased demand for data analysis, automation and operational improvements has dictated the need for
process and system upgrades. The Districts current FHRIS cannot meet these demands without additional
manual processes, substantial modifications and significant enhancements. The District has therefore
decided to implement a new, modern enterprise based FHRIS that can address evolving operational demands
in a cost efficient manner. The new FHRIS software will be the third software package to be purchased as
part of the District-wide Software Replacement Program. The Electronic Document Management System
(EDMS) and the Customer Information System (CIS) are the other core software packages of the program. Sire
Technologies has been selected as the EDMS software provider and Advanced Utility has been selected as the
CIS software provider.
The Selection Process
Westin Engineering was contracted to guide and assist a team of District staff with the FHRIS selection
process. The extensive process included preparation of a Request for Proposal (RFP), review of submitted
proposals, establishment of criteria for selection of a short list of vendors, development of interview
protocol, and scheduling reference interviews, site visits and demonstrations. Westin also pays a big part in
contract negotiations and ultimately, software implementation.
An RFP for the FHRIS system was issued on November 18, 2011, a pre-bid conference was held December
12, 2011 and responses were due on January 9, 2012. RFPs were sent directly to qualified vendors and
posted on the Districts website; the Districts current software provider, JD Edwards, was also invited to
submit a proposal. The District received four responses: Tyler Technologies, Cayenta Utilities, Cogsdale,
and Lawson; JD Edwards did not submit a proposal. After reviewing and scoring all submitted proposals,
three vendors (Tyler, Cayenta and Cogsdale) were chosen to demonstrate their products. The following
chart lists the initial estimates from these three vendors:
Tyler
Software costs
Installation Services
209,000
Cogsdale
$
150,300
Cayenta
$
260,000
213,695
295,734
513,900
422,695
446,034
773,900
320,000
320,000
320,000
Expenses
45,000
108,000
65,000
Contingency
75,000
75,000
75,000
Software & Installation

Westin Project Manager
Total Cost
862,695
Page 2 of 10
949,034
1,233,900
Cayenta ultimately declined to demonstrate their product after the District did not choose their Utility
Billing Software. Lawson was not considered because of its very high price. In the end, two finalists (Tyler
and Cogsdale) were scheduled to demonstrate their product. Each vendors demonstration was four days
long and very structured. Candidates were provided with a detailed script developed by Westin and District
staff. The script outlined each process and feature that the team wanted to see in order to evaluate the
product. This insured the demonstrations would be comparable and that Staff would see what the
important business processes they wanted to see as opposed to a sales pitch from the vendors highlighting
with the bells and whistles.
FHRIS Vender Selection
Tyler Technologies Munis Software was selected as the Districts FHRIS based on the softwares capabilities
and reasonable pricing. Tyler, based in Dallas, Texas, has been successfully designing, developing,
implementing and supporting software solutions exclusively for the public sector for over 30 years. They
have an in depth knowledge of the way local governments work and are familiar with the unique needs of
California water and sewer districts. They have over 1,400 public sector clients with over 700 municipal and
local governments that use their Munis financial suite including City of Encinitas, City of Vista, City of San
Marcos, Encina Wastewater Authority. In addition to its deep level of experience, Muniss fully integrated
financial ERP solution was developed to provide flexibility and robust functionality to help users streamline
essential functions.
After the initial 4 day presentation, District staff had numerous follow up discussions with Tyler to address
follow up questions and help clarify the ability of the software to adequately handle vital business
processes. Staff also held 2 telephone interviews with Tyler clients and visited 2 local agencies to get first
hand feedback from actual Munis end users. Tyler then returned to the District to personally demonstrate
solutions to issues that came up in the interviews. Staff was satisfied that all their concerns were addressed
and felt comfortable that Munis was the best solution for the District.
Project Objectives
Staffs selection of Tyler was based on their belief that Tyler was best suited to help the District accomplish
the following project objectives:
Integration of key systems and modules

Tyler will help the District accomplish this goal by providing deep functionality and seamlessly
integrated modules. All Munis modules populate the same database so there is no redundancy.
Additionally, Munis is seamlessly integrated to content management systems so that all information
regarding a transaction can be accessed from within the application.
Utilize workflow to increase staff efficiency

The integration of Munis applications and its highly configurable workflow engine will allow for
significant improvement of operational effectiveness and productivity. Processes can route through
the District faster and will only involve the individuals that truly need to participate in a process.
Empower users to gather necessary information to executives/management for decision support

District employees need to access information so that effective decisions can be made. Tyler will
empower all users by giving them easy access to the functions and data they need to do their jobs
without requiring help from other departments/users (e.g. I.T., Finance). Tylers Munis ERP solution
is intuitive and has a consistent user experience across all modules. Tylers Munis system contains a
completely user-configurable dashboard. If a specific user needs certain information to do their job
on a day to day basis, this information can be automatically served to them via the dashboard.
Instead of having to run a report or ask somebody else, the information on the report can be
configured to appear automatically on their dashboard.
Page 3 of 10
Overall need to improve business processes

All the Tyler modules being purchased have been developed by Tyler and are seamlessly integrated
with one another. More importantly, the Munis applications are built from the ground-up to meet
the specific needs of the public sector and represent the best business practices of the industry.
Munis can be implemented so that business processes must be followed. Munis will allow full
transparency in business processes.
Key Munis Financial Features
Web-based access to Munis applications and District data

Abridged, user-friendly views and access to data via the Role-Tailored Dashboard
Powerful Central Programs, such as budget and expenditure centrals
Seamless integration with other business systems for easy sharing of information
Flexible, complete local, state and federal reporting that can be customized
Forecasting and analysis for accurate and successful strategic planning
Complete integration with Tylers electronic document management system
Advanced role-based security
Detailed audit trails
True multi-fund accounting systems designed specifically for public sector.
Provides easy access to up-to-date and accurate data in real time
Centralizes data and tools across the organization
Reduces redundant data entry
Delivers strategic insight into financial processes
Provides real-time visibility into budget compliance, deviations and variances
Key Munis Human Resources and Payroll Features
One-click access to overviews of critical employee-related data

Ability to check an employees presence indicator and initiate an e-mail, instant message or phone
chat directly from an employee record
Streamline the entry of new employee information and save time processing W-2s with wizards
Introduce paperless payroll processing with TylerForms Output Processing
Forecast future salary and benefit costs and simulate changes to positions during a specific time
period
Data is entered only once to eliminate redundancy
All modules can be launched from a central dashboard, which is customizable and role-tailored, for
quick access to employee data and tools
Electronic document management reduces paper, overhead and storage costs
Advanced analytic tools help to gauge workforce health and perform job succession planning
Upload resumes and set customizable conditions to help in recruiting
Use workflow history, alerts and notifications to track, analyze and evaluate employee productivity
and efficiency.
Perform an employee skills inventory and compare results against objectives and career paths
Employee Self Service application provides instant access to an individuals pay, benefits, career
path and paid time off information anytime over the Internet
Munis Software Applications Selected

Accounts Receivable (optional, need will be based on CIS capabilities)
Tylers Munis Accounts Receivable (AR) software is integrated with all Munis Receivables (Tax, Excise, Utility,
Billing, General Billing, etc.). This allows a customer to process many types of payments within a single
transaction and enables the automation of a variety of reports and processes.
Page 4 of 10
Accounts Payable
Munis Accounts payable manages and maintains all aspects of vendor invoice, payment, tracking and history.
The Munis AP module offers exceptional flexibility such as liquidating purchase orders in full or in part, and
viewing detailed information online. Central AP employees are able to save time when individual
departments enter invoices, schedule invoices for payment on a flexible basis and use the recurring invoice
feature. The integrated workflow functionality allows user to route and approve invoices online all without
logging in to Munis.
Applicant Tracking
Munis Applicant Tracking allows users to customize online applications, so the applicants provide the
information that is needed. When applicants apply, they can also attach resumes and transcripts that are
immediately accessible by the HR Department. Thereafter, Munis Applicant Tracking allows users to mass
activate / inactivate applicants, view or report individual or group applications, and build personnel records
once an applicant has been hired.
Budgeting
Munis Budgeting manages existing and projected budgets. An unlimited number of budget projections can be
created, in summary or detail, and then used to produce worksheets and proposed budget reports for
review. Spreadsheet views can be used for quick review and update of projections. Projections can also be
downloaded for further analysis and then the new numbers can be uploaded back to Munis. Optional
Salary/Benefit Projections in Munis Personnel can help accurately forecast all employee related costs,
including step raises, vacancies, and all benefits.
Fixed Assets
Munis Fixed Assets helps users manage the record-keeping of all fixed assets, such as land, buildings,
machinery and equipment, construction in progress, and infrastructure. An unlimited number of individual
assets can be tied to master assets, simplifying record maintenance and reporting. Asset records can also be
created from purchase orders, or directly from invoices. Fixed Assets assists capital planning (replacement/
enhancement of assets) and helps track items transferred, missing, not in use, or that are due for
maintenance or replacement.
General Billing (optional, need will be based on CIS capabilities)
Tylers Munis General Billing (GB) software creates invoices for bills for miscellaneous charges, such as
leases, developer billings, etc. Munis GB eliminates handwritten bills and manual calculations. Invoices
contain itemized charges at calculated rates, accumulated totals and payment history. Munis GB works with
Munis Payment Entry (Accounts Receivable) and integrates with the General Ledger to provide accurate, up
to the minute accountability.
General Ledger
The Munis General Ledger application is a true multi-fund budgeting and accounting system that meets
GAAFR and GAAP standards. It accommodates multi-year funds and grants, as well as staggered fiscal years.
It maintains account balances for both Balance Sheet and Subsidiary Ledgers.
Munis General Ledger is also a comprehensive journal processing system. The end user can automate journal
entries and reversals, retrieve up to ten years of journal history, and add as much descriptive text to each
journal entry as needed. Users have quick, online access to account information, including the ability to
drill down to subsidiary detail and drill across to related information. A key feature of Munis General
Ledger is its flexible chart of accounts structure, with 45 alphanumeric characters across ten segments. This
allows the end user to define segments, such as Fund, Department, Function, and Category, and sort, sum,
and report each segment separately or in combination.
Page 5 of 10
HR Management
Tylers Munis Human Resource Management provides all the tools needed by a Human Resource (HR)
department, as well as an integrated front end to both Munis Payroll and Budget. It provides immediate
access to job related information at all stages of employment and allows all changes to employee data
records to be made by Human Resource Management and then electronically transferred to the Payroll
system. Strict security ensures that only designated employees are capable of accessing employee records.
Inventory
Munis Inventory stores and reports materials and supplies inventory items. In conjunction with Munis
Purchasing, items can be purchased in bulk and issued to departmental users or charged to a job. Munis
manages all inventory accounting automatically, including on-hand balances, month-to-date (MTD) and yearto-date (YTD) values. Workflow can be used to notify the appropriate users automatically when items reach
their reorder point, thereby avoiding the time consuming process of checking supplies manually and ensuring
that important items are always available.
MUNIS Disaster Recovery Service
With Munis Disaster Recovery Services, the District can be up and running its critical processes within hours
of a disaster. Munis provides the servers, the operations staff and the Districts stored data from its state-ofthe-art data center located in Falmouth, Maine. In the event of a disaster, the Districts live database would
be loaded into a Munis environment on the server. Critical users would then be set up to access the server
from any computer with an Internet connection.
Munis Office
Munis Office augments the reporting and documentation capabilities of Munis applications by providing the
ability to interact with Microsoft Office files. Munis Office allows the end user to attach files, such as
supporting documentation in PDF, Word or other formats, to Munis records. It also allows data to be
exported from a Munis application to Microsoft Word or Excel from which it can be easily manipulated and
issued to create customer reports, charts, etc. without modifying the original Munis data.
OS/DBA Contract Services
With Munis OSDBA, the District has the peace of mind knowing it has expert assistance for all its database
needs including operating system and database management services, such as installations, upgrades,
routine maintenance system administrator software and database tuning. Tyler OSDBA professionals offer indepth knowledge of Munis software. Their team holds industry-certifications, such as Microsoft Certified
Systems Engineer (MCSE), Microsoft Certified IT Professional (MCITP) and RedHat Certified Engineer (RHCE).
Payroll with Employee Self Service
The Munis Payroll system is tightly integrated with General Ledger to provide true multi-fund processing. It is
also integrated with Accounts Payable for withholding check processing and with Human Resource
Management for single transaction entry. Munis Payroll supports electronic timesheet entry so that all
departments, both central and remote, can enter time sheets electronically. Time sheets can also be
entered through Munis Employee Self Service. Department time sheet data is stored by batch, listed on a
proof report, approved by Department heads, and then may be automatically posted into the current
payroll. With Munis Employee Self Service, employees can also access the Districts customized Web site
anytime, anywherethrough a secure Internet connection to update their personal information, request
leave, or check compensation information.
Page 6 of 10
Project & Grant Accounting

Munis Project Accounting allows multi-year tracking of budgets, expenditures, and revenues for user-defined
projects such as capital improvements, special programs, and so on. Munis Grant Accounting allows users to
create separate Grants and track the entire grant process, from application through conversion to a project.
It is integrated with all Munis posting programs so that any detailed purchasing, payables, payroll or cash
receipts transactions can be posted to projects as well as to general ledger accounts.
Purchase Orders
Purchase Orders supports both Encumbrance accounting (purchase orders) and pre-encumbrances
(requisitions), and provides blanket POs, contracts and price agreement verification. With Workflow
approvals, specific business rules can be defined. For example, over-budget purchase orders can be routed
to the proper approver automatically. Workflow can also notify requestors electronically when their
requisition is converted to a purchase order (PO).
Requisitions
Munis Requisitions addresses the needs of a busy Central Purchasing agent. Requisitions allow individual
departments to enter their own requests electronically. During data entry, the available budget is displayed
online, commodity data is easily viewed, and contracted items can be searched and selected for purchase.
Once the requisition obtains its needed approvals, it is forwarded to purchasing and is converted to a
purchase order with a single keystroke.
Risk Management
Munis Risk Management provides the tools needed to pay and manage property and injury claims against the
District. It also enables the Risk Manager to handle claims quickly and effectively, from the initial claim all
the way through to final expenditures.
Role Tailored Dashboard
Tyler Dashboard is a Web-based tool that allows users to launch programs and other applications from a
single work area. Each user can personalize the content, appearance, and behavior of their dashboard by
creating and organizing favoritesfrom frequently used product functions to external applications or Web
sites. Built on top of Microsoft SharePoint Services 3.0, the role-based Dashboard employs Web Parts for easy
customization. Web Parts can be added to the Dashboard on a per-user basis, or by a system administrator
for everyone to access. It simplifies sharing information, viewing critical data, and accessing daily work.
System Admin & Security
This is not a license or software. This is only a service. There are days provided in every contract that are
assigned specifically to train your IT staff on how to administer and manage the Munis system as well as
securities. It appears all other items on this list have to do with license/software this particular item may
not apply if you only do want license/software items in this doc.
Tyler Content Management
Tyler Content Manager manages file content easily and effectively. Tyler specializes in managing content to
save valuable staff time, energy and dollars. Tyler Content Manager provides a simpler, more intuitive and
more powerful indexing and search system that allows you to quickly retrieve documents, without having to
understand arcane directory structures. Tyler Content Manager supports a variety of electronic file formats,
for scanned images, word processing documents and spreadsheets... and also accepts other electronicallyreceived content like faxes, TIFF images, PDF and electronic forms, photos, Microsoft file formats and
emails.
Page 7 of 10
Treasury Management
The Munis Treasury Management System provides the finance department with:
Disbursement and Check Reconciliation functions from Accounts Payable and Payroll
A Cash Receipts module for both miscellaneous receipts as well as bill payments
A separate file for recording bank account transactions
A tool for cash flow forecasting, for any cash account for any date range
Track investments and debt service in detail
TylerForms Processing
With TylerForms Output Solution, the District can save money by using less expensive standard paper along
with electronic template form deigns instead of preprinted forms. End users can control where, how, and in
what order to print purchase orders, invoices, checks, 1099s, W2s and more with the TylerForms Output
Management Solution. TylerForms merges application data with templated electronic form designs and the
results can be printed to existing network printers, no matter where the hardware is physically located.
Tyler GoDocs
With TylerForms GoDocs, form output, such as direct deposits, can be e-mailed and all form output can be
saved as a PDF file. In addition, GoDocs enables purchase orders to be faxed or e-mailed.
Tyler Reporting Services
Tyler Reporting Services meets Munis clients need for reports and queries in formats unique to them, and
helps provide the right information to the right person at the right time. Designed for use with Microsoft SQL
Server database server, Reporting Services allows clients to access and report information stored in any of
their Munis data files. The database views and models are easy to use, incorporate security and permissions
set within Munis, and are an efficient way to connect to the database.
Work Orders, Fleet & Facilities Management
Munis Work Orders, Fleet & Facilities is an enterprise-wide system designed to address the needs of a
variety of different service organizations. Work order sources include preventive maintenance schedules,
maintenance department inspections, departmental service requests, and citizen service requests. While
this system can be deployed in stand-alone mode, it is unique in its depth of integration with the MUNIS
Financial, Human Resource and Revenue suites. As a result, there is no double entry of labor time, inventory
usage, journal entries or billings (via General Billing).
Workflow Finance & HR
Munis Workflow helps to automate essential processes, such as the flow of approvals, notifications and tasks.
Developed based on Tylers 30 years of industry experience and feedback from our clients, Munis Workflow
management software ensures the right people carry out the right tasks. The result is improved
communication, streamlined processes and increased productivity. Munis Workflow is designed to be a
natural extension of an organizations day-to-day functions. With 115 template business rules, theres no
coding or programming needed to set up, use or modify workflow processes. Rules can also be tailored to
work specifically how an organization wants. Specific benefits of Munis Workflow include:
Get more work done in less time

Gain easier access to data
Reduce paper and printing costs
Analyze worker productivity
Ensure tasks are carried out by the right people
Ensure regulatory requirements are met
Reduce required staff training of processes
Page 8 of 10
Cost of Tylers Munis Finance and Human Resources Software

Staff was able to negotiate a custom package with Tyler including software, services, implementation,
expenses, system improvements, enhancement and 1st year maintenance for $403,072 (core applications)
and $52,988 (optional applications including billing and accounts receivable with need will be based on the
Customer Information Softwares capabilities). Staff recommends at 10% contingency of $45,606 for
unforeseen issues.
Additional costs tied to this project include Westin staff ($320,000) and estimated District staff time
($849,840) for training and implementing the new system. The Westin costs were included in their
previously approved contract.
The following chart shows a summary of the project costs compared to preliminary cost estimates. The
biggest difference relates to system enhancements added during discovery and increased estimate in
staff time.
March12
Software&Services
$422,695
1stYearMaintenance
OSBDAandDisasterRecoveryServices
21,362 (3)
Optional(software,expenses,maintenance)
52,988
Expenses
45,000
65,600 (4)
Subtotal
467,695
456,060
Contingency
75,000
45,606
542,695
501,666
Westin
320,000
320,000
EstimatedPadreStaffTime
636,240 (1)
$1,498,935
EstimateincludedinAugust1,2012Agenda
FinalPricing
$316,110 (2)
849,840
$1,671,506 (5)
$1,684,210
1) Not estimated for March '12 presentation

2) Includes enhancements: Applicant tracking, Grant Accounting, Munis Office, Risk Management, GODocs,
Role Tailored Dashboard, Tyler Content Management, Tyler Forms Processing, and Employee Self Service.
3) OS DBA and Disaster Recovery Services are new services not previously provided by JDE.
4) Includes additional costs relating to enhancements.
5) Optional software to be added based on need (ie functionality of CIS system) include Contract Management,
Employee expense reimbursement, General Billing, Fuel Interface and Fleet management.
TotalEstimatedProjectCosts
(includingstafftime)
EDMS
$281,590
CIS
1,831,573
FIS(Proposed)
1,671,506
$3,784,669
Page 9 of 10
RECOMMENDATION(S):
1. Approve Tyler Technologies proposal for the purchase and implementation of its Financial and Human
Resources Information System (FHRIS) software in the amount of $390,460, (first year maintenance fee
waived), a travel/per diem budget for Tyler Staff of $65,600 and a 10% contingency of $45,606.
2. Authorize the CEO/General Manager to enter into a Professional Services Agreement with Advanced
Utility Systems subject to negotiation of final terms as approved by the CEO/General Manager and
General Counsel.
Page 10 of 10
ATTACHMENT 1
Section 1
6.1
Cover
Cover
APROPOSALFOR:
PadreDamMunicipalWaterDistrict
FinancialandHumanResourceInformationSystem(FHRIS)
PRESENTEDBY:
TylerTechnologies
January9,2012
ThisdocumentcontainsproprietarytradesecretinformationonTylerTechnologiesInc.and/orits
subsidiariesandisnottobecopied,reproduced,lentordisposedof,norusedforanypurpose
otherthanforthepurposesspecifiedhereinwithouttheexpresspriorwrittenpermissionofTyler
Technologies.Becauseofthenatureofthismaterial,numeroushardwareandsoftwareproducts
arementionedbyname.Inmost,ifnotall,casesthesenamesaretrademarkedbythecompanies
thatmanufacturetheproducts.
Itisnotourintenttoclaimthesenamesortrademarksasourown.
Copyright2010TylerTechnologiesAllrightsreserved.
TylerTechnologies,ERPandSchoolSolutions,OneColeHaanDrive,Yarmouth,Maine04096
8007722260phone2077812459faxinfo@tylertech.comwww.tylertech.com
Section 2
TableofContents
SECTION 1 COVER................................................................................1
SECTION 2 TABLEOFCONTENTS..........................................................2
SECTION 3 TRANSMITTALLETTER........................................................4
SECTION 4 EXECUTIVESUMMARY.......................................................6
4.1 EXCEPTIONSTOTHERFP................................................................................................8
SECTION 5 BIDDERQUALIFICATIONS.................................................11
5.1 (APPENDIX7.2)VENDORPROFILEQUESTIONNAIRE..........................................................12
5.1.1 (APPENDIX7.2)SYMPROVENDORPROFILEQUESTIONNAIRE..........................................13
5.2 MINIMUMQUALIFICATIONS..........................................................................................14
5.3 EXPERIENCE................................................................................................................14
5.4 REFERENCES(APPENDIX5)...........................................................................................15
5.5 APPENDIX7.6CONFLICTOFINTERESTFORM...................................................................16
SECTION 6 PRESENTATIONOFSYSTEMOVERVIEW............................17
SECTION 7 PROJECTIMPLEMENTATIONPLAN...................................29
7.1 IMPLEMENTATIONROLESANDRESPONSIBILITIES(APPENDIX7.3)........................................37
SECTION 8 SERVICETEAMEXPERIENCEANDCAPABILITIES................42
SECTION 9 ONGOINGPRODUCTSUPPORTANDMAINTENANCE
PROGRAMS 43
Formoreinformation,visitwww.tylertech.com
SECTION 10 ONGOINGTRAININGPROGRAMS..................................46
SECTION 11 LEGALDOCUMENTSANDCOMPLIANCEREPORTS..........47
11.1 SAMPLELICENSEAGREEMENTS....................................................................................47
SECTION 12 COMPLETIONOFSCORECARD........................................48
12.1 FISSYSTEMFUNCTIONALREQUIREMENTSSCORECARD(APPENDIX7.1A)...........................48
12.2 HRSYSTEMFUNCTIONALREQUIREMENTSSCORECARD(APPENDIX7.1B)...........................49
SECTION 13 PRICINGINFORMATION.................................................50
SECTION 14 TYLER'SAPPENDIX1:ADDITIONALREQUIRED
INFORMATION 51
14.1 TYLERTECHNOLOGIESRESPONSETOSECTION2.2SCOPE...............................................51
14.1.1 MUNISFINANCIALMANAGEMENT............................................................................51
14.1.2 MUNISHUMANCAPITALMANAGEMENT...................................................................53
14.1.3 TOTALTYLER.........................................................................................................54
14.2 SAMPLECONTRACTS..................................................................................................60
14.3 MASTERESCROWAGREEMENT....................................................................................60
14.4 CERTIFICATESOFINSURANCE.......................................................................................60
14.5 CORPORATERESOLUTION...........................................................................................61
14.6 RESUMESOFKEYPERSONNEL......................................................................................61
Section 3
TransmittalLetter
6.3
TransmittalLetter
ThetransmittalletterwillindicatetheintentionoftheBiddertoadheretotheprovisionsdescribedintheRFP
withoutmodification.Theletteroftransmittalwill:
1)Identifythesubmittingorganization;
2)Identifytheperson,bynameandtitle,authorizedtoobligatetheorganizationcontractually;
3)Identifythecontactpersonresponsibleforthisresponse.Specify,phone,fax,andemailaddress;
4)ExplicitlyindicatereviewandacceptanceoftheTermsandConditionsandidentifyexceptionsor"deal
breakers";
5)Acknowledgetheproposalisconsideredfirmforonehundredandeighty(180)daysaftertheduedatefor
receiptofproposalsorreceiptofthelastbestandfinaloffersubmitted.Ifpartnersareused,theymustalso
guaranteetheirsectionoftheproposalfor180days;
6)AcknowledgecompletionofthePricingWorksheet;
7)Signedbythepersonauthorizedtocontractuallyobligatetheorganization.
KarenJassoy
ChiefFinancialOfficer
9300FanitaParkway
Santee,CA92071
DearMsJassoy:
RE:ResponsetoRFP
TylerTechnologies,Inc.(TylerTechnologies)ispleasedtorespondtoPadreDamMunicipalWaterDistricts
RequestforProposaldatedJanuary9,2012,foraFinancialandHumanResourceInformationSystem(FHRIS).The
attachedproposalwilldetailourMunisSolution,andthesoftwareandservicesTylerTechnologieswillprovide,
including:
Munissoftwareapplications
Necessaryconsultationtodefinescopeofservices
Implementationofsoftwareandservices
Trainingon,andsupportof,providedsoftwareandservices
Inpresentingtheenclosedproposal,TylerTechnologieswarrantsthatitisunawareofanyknownconflictof
interestinrespondingto,orsubmitting,saidproposalinresponsetoPadreDamMunicipalWaterDistrictsRFP.
TylerTechnologiesalsowarrantsthatitcomplies,andactsinaccordance,with:
FederalExecutiveOrdersrelatingtotheenforcementofcivilrights
FederalCodesregardingAntidiscriminationinEmployment
Title6,CivilRightsActof1964
RequirementsoftheAmericanswithDisabilitiesActof1990forworkperformed
duetothisRFP
Thisproposalandcostscheduleshallbevalidandbindingfor180daysfollowingtheRFPduedate.Exceptasset
forthinthisproposal,thisproposalmaybereleasedinpartorintotalaspublicinformationinaccordancewiththe
requirementsofthelawscoveringsame.
OneormoreindividualsintheTylerTechnologiesContractsDepartmenthavereadandacceptedthetermsand
conditionsoftheRFPandanyamendments,exceptasmodifiedby,takenexceptionto,orotherwisesetforthin
TylerTechnologiesproposal.TylerintendstoadheretotheprovisionsdescribedintheRFP,subjecttothe
exceptionssetforthherein,takeninaccordancewithSection5.15oftheRFP.hasreviewedSection5oftheRFP
andacceptssuchtermsandconditions,subjecttotheexceptionssetforthherein.
Pricinghasbeensubmittedunderseparatecover.
Ifyouhaveanyquestionsrelatedtothisproposal,pleasefeelfreetocontact:
JenniferWahlbrink
AccountExecutive
6237607566
Fax2077812981
jennifer.wahlbrink@tylertech.com
TylerTechnologies,Inc.isapubliclytradedcorporation(NYSE:TYL)
EIN:752303920
Respectfullysubmitted,
StaceyM.Gerard
AssistantSecretary
TylerTechnologiesERPandSchoolDivision
Section 4
WhoAreWe?
TylerTechnologies,Inc.
NYSE:TYL
http://www.tylertech.com
Employees:2,000+
Clients:9,000+
Whatdowedo?
Providesoftwareand
servicesexclusivelyforthe
publicsector.
Productsproposed
MunisFinancialSuite
Howmanyclientsuseour
Munisproducts?
1,400publicsectorclients
withover700Municipaland
localGovernments
including:
CityofChino,CA
CityofSanMarcos,CA
CityofCovina,CA
DeltaDiabloSanitation
District,CA
CityofLakewood,CA
CityofPalmdale,CA
EncinaWastewater
Authority,CA
CityofEncinitas,CA
CityofVista,CA
RedondoBeach,CA
ExecutiveSummary
6.4
ExecutiveSummary
TheBidderwillprovideanExecutiveSummarythatpresentsinbrief,concisetermsa
summaryleveldescriptionofthecontentsoftheproposalresponse.
Inaddition,theBiddermustclearlyandspecificallydetailallexceptionstotheexact
requirementsimposedbythisRFP.
TylerTechnologies,Inc.(TylerTechnologies)ispleasedtorespondtoPadreDamMunicipal
WaterDistricts(PDMWD)RequestforProposalforaFinancialandHumanResource
InformationSystem.WestronglyfeelthatTylersMunissolutionisperfectlysuitedtohelp
PDMWDimproveitsbusinessprocesses,illustratefiscalprudence,andminimizetherisk
thatisinherentinprojectsofthissizeandscope.Theattachedinformationwilldetailour
MunisSolutionandthesoftwareandservicesTylerTechnologiescanprovide.
Tylerssolefocusonthepublicsectorplacesusinanidealpositiontoassistcities,counties,
specialdistrictsandothergovernmentalcustomersinbecomingmoreaccessible,
responsive,andefficient.TylerTechnologieshasmorethan9,000publicsectorclients
throughouttheUnitedStates.Withthatexperience,wehaveprovenoureffectivenessin
theindustrywitharecordofsuccessfulprojectsthatdistinguishesoursolutions.Tylers
MunissystemisastateoftheartcomprehensiveEnterpriseResourcePlanning(ERP)
solutionthathasbeensuccessfullyimplementedbymorethan1,400Cities,School
Districts,Counties,andSpecialDistricts.Furthermore,wehaveanumberofinstallations
similarinsizeandcomplexitytoPDMWDincluding:TheCityofChino,CA,TheCityof
Lakewood,CA,EncinaWastewaterAuthority,CA,DeltaDiabloSanitationDistrict,CA.
TylerhasreviewedPDMWDsobjectivesforthisprojectandisperfectlysuitedtohelp
PDMWDaccomplishthem:
Integrationofkeysystemsandmodules:TylerwillhelpPDMWDaccomplishthis
byprovidingdeepfunctionalityandseamlesslyintegratedmodules.AllMunismodules
populatethesamedatabase.Additionally,Munisisseamlesslyintegratedtocontent
managementsystemssuchasTylerContentManager(preferred),etc.Allinformation
regardingatransactioncanbeaccessedfromwithintheapplication.Noneedtogotoa
filingcabinet,etc.
Utilizeworkflowtoincreasestaffefficiency:ViatheintegrationoftheMunis
applicationsandthehighlyconfigurableworkflowengine,Tylerwillallowforsignificant
improvementofoperationaleffectivenessandproductivity.Processescanroutethrough
theorganizationfasterandwillonlyinvolvethoseindividualsthattrulyneedtoparticipate
inaprocess.
Empoweruserstogathernecessaryinformationtoexecutives/managementfordecisionsupport:Tylerwill
empowerallusersbygivingthemeasyaccesstothefunctionsanddatathattheyneedtodotheirjobs
withoutrequiringtheparticipationfromotherdepartments/users(e.g.I.T.,Finance).TylersMunisERP
solutionisintuitiveandhasaconsistentuserexperienceacrossallmodules.PDMWDsemployeesneedto
accessinformationsothateffectivemanagementdecisionscanbemade.Thisisbutoneofthemany
strengthsofMunis.TylersMunissystemcontainsacompletelyuserconfigurabledashboard.Ifaspecific
userneedscertaininformationtodotheirjobonadaytodaybasis,thisinformationcanbeautomatically
servedtothemviathedashboard.Insteadofhavingtorunareportorasksomebodyelse,theinformationon
thereportcanbeconfiguredtoappearautomaticallyontheirdashboard.
Overallneedtoimprovebusinessprocesses:AlltheTylermodulesbeingproposedforPDMWDhavebeen
developedbyTylerandareseamlesslyintegratedwithoneanother.Moreimportantly,theMunis
applicationsarebuiltfromthegrounduptomeetthespecificneedsofthepublicsectorandrepresentthe
bestbusinesspracticesofthisindustry.Muniscanbeimplementedsothatbusinessprocesseshavetobe
adheredby.And,allMunistransactions,updates,etc.arefullyaudited.Muniswillallowfulltransparencyin
businessprocesses.
TylersUniqueApproachtoPadreDamMunicipalWaterDistrict
WehavethoroughlyreviewedPDMWDsrequirementsandbelievewearewellpositionedtoexecutethisproject.
Tylersapproachandbusinessmodeldiffergreatlyfromothervendorsyouwillbeevaluatingandthesedifferences
aredesignedtoprovideahigherreturnoninvestmentandlowertotalcostofownershipwhileatthesametime
dramaticallyimprovingthebusinesspracticesofPDMWD.Thedifferencesinourapproachare:
ExclusivePublicSectorSolution:Ourscalable,highlyfunctional,publicsectorspecificfinancialmanagement
solutionscurrentlymeettheneedsofmorethan1,400SchoolDistricts,Counties,Cities,SpecialDistrictsand
NonprofitOrganizations.Weareofferingafullyintegratedsuiteofapplications,developedbyTyler,tomeet
PDMWDsfunctionalrequirements.Duetoourexclusivefocus,PDMWDwillnothavetoendureacostlyor
lengthycustomdevelopmentprocess.
ImplementationAbility:IncontrasttomanyERPsoftwaresystems,TylersMunissolutionhasatraditionof
successful implementations. Munis clients of all sizes and complexity including those similar to PDMWD
haveimplementedoursoftwareontimeandwithinbudget.Weattributeourimplementationsuccesstothe
factthatMunisisanexcellentmatchwithourclientsneeds,aturnkeyapproachtoimplementationusingour
staffratherthanthirdpartyintegrators,andourongoingcommitmenttoourclients.Ourimplementationstaff
is highly trained and many have earned Project Management Professional (PMP) certification through the
Project Management Institute, a globally recognized leader in the field of project management. We
understand that projects such as this have high visibility and must succeed. To this end, Tylers Munis ERP
Solutionwilllendpredictabilityincostandcertaintyintimeframe.
ProtectingYourInvestmentforYearstoCome:TylersEvergreenDevelopmentPhilosophyinsuresthat
PDMWDwillalwayshaveindustryleadingfunctionalitythatutilizescurrenttechnology.Aspartofourannual
supportfee,allenhancementstooursoftwareareprovidedatnoadditionalcharge.Thisallowsourclientsto
continuetotakeadvantageofnewtechnologyandsoftwareenhancementswithouteverhavingtorelicense
thesoftware.Additionally,theseenhancementsaredeliveredinmanageableupgradesthatdonotrequirea
completereimplementationofthesoftware.Today,thereareover600clientsthathavebeenusingMunisfor
overtenyears.Theirsystemisasrobustandcurrenttodayaswhentheyfirstpurchasedit.
Everypublicsectorclientknowsthesolutionyouchooseisallaboutthevendorsabilitytohelpsolveproblems.
Tyleriscommittedtofocusingonyourcriticalbusinessandstrategicissues.Forthesereasons,yourselectionof
TylerTechnologieswillprovidePadreDamMunicipalWaterDistrictwithacomprehensivesolutiontoaddressyour
software,hardware,training,andsupportneedswellintothetwentyfirstcentury.
Helpingourclientssolvetheirproblemsiswhatoursolutionsareallaboutandwearecommittedtomakingyour
transitiontoanewEnterpriseResourcePlanningsolutionasuccessfulone.
EngagementContacts:
JenniferWahlbrink,AccountManager
TylerTechnologies
Jennifer.wahlbrink@tylertech.com
6237607566
4.1 ExceptionstotheRFP
TylerscontractnegotiationphilosophyistobalancetherightsandresponsibilitiesofbothTylerandtheclient,
takingintoaccountissuesofspecialimportancetoeachparty.Thefollowingexceptionsarebasedonourstandard
contract.Wereservetherighttonegotiateanyandalltermstothemutualsatisfactionoftheparties.
ImplementationRequirements(Section2.5);DescribeYourProjectImplementationPlan(Section6.7):Tylers
Proposalincludesasampleprojectplan.Tylerwilldelivertheactualprojectplanuponobtainingfurther
informationfromtheDistrictonceimplementationisunderway.
TrainingRequirements(Section2.6);Pricing(Section2.8):Tylerwillholdratesforadditionalservicesinplacefora
mutuallyagreedperiodoftime.
Guidelines(Section3.1);Compensation(ProfessionalServicesAgreementSection2(b):TylersProposalcontains
estimatesoftheamountofservicesandassociatedexpensesneeded,basedonthesizeandscopeoftheDistricts
project.TheactualamountofservicesandexpensesdependsonsuchfactorsastheDistrictslevelofinvolvement
intheprojectandthespeedofknowledgetransfer.Ifrequired,Tylerwillprovideanottoexceedquoteoncethe
scopeofserviceshasbeenfinalized.
RFPTermsandConditions(Section5):TyleragreesthatthetermsinSection5oftheRFPwillprevailintheeventof
anydiscrepanciesordifferencesbetweenprojectrelatedorcontractualdocuments,exceptfortermsmutually
agreedbythepartiesanddocumentedinthefinalcontract.
SigningofProposalResponses(Section5.6):ThesubmissionandsignatureofTylersProposalshallindicatethe
intentionofTylertoadheretotheprovisionsdescribedintheRFP,subjecttotheexceptionssetforthherein.
PaymentandPerformanceBonds(Section5.23):Aperformancebond,ifrequiredbytheDistrict,willhavean
associatedcosttotheDistrictbasedonthetotalbondamount.
Taxes(Section5.26):ThefeesquotedbyTylerdonotincludeanytaxes,including,withoutlimitation,sales,useor
excisetax.AllapplicabletaxesshallbepaidbyTylertotheproperauthoritiesandshallbereimbursedbythe
DistricttoTyler.IntheeventtheDistrictpossessesavaliddirectpaypermit,theDistrictwillforwardsuchpermit
toTylerontheeffectivedateofthecontract.Insuchevent,theDistrictshallberesponsibleforremittingall
applicabletaxestotheproperauthorities.Iftaxexempt,theDistrictshallprovideTylerwiththeDistrictstax
exemptcertificate.
SolutionConfirmationTraining(Section5.27):Tylerwouldproposeaonedayhandsonlabenvironmentinorder
toprovideuserswithacomfortlevelonthedaytodayuseoftheapplicationaspartofsolutionconfirmation
process.WewouldexpectthelabtotakeplaceattheDistrictslocationinasuitabletrainingroomwith
laptops/PCsavailableforthefiveusersalongwithinternetconnectivity.
DescriptionofServiceTeamExperienceandCapabilities(Section6.8):TylerwillprovideinformationonTyler
personnellikelytobeassignedtotheDistrictsproject.WeareunabletoassignpersonneltoaprojectuntilTyler
isselectedandacontractissigned,inanefforttomosteffectivelyuseresources.
ProfessionalServicesAgreement:TylerpreferstousethestandardTylercontractasthebasisforbeginning
contractnegotiations,asitcontainslanguagespecifictothesoftwareindustry,suchaslicensegrantand
intellectualpropertyinfringement.Tylerrecognizesthattheremaybeclausesofparticularimportancetothe
DistrictthatarenotincludedintheTylercontract.TylerisamenabletoaccommodatingtheDistrictscontract
requestsbyincorporatingmutuallyagreedclausesintothecontract.
AssignmentandSubconsultant(ProfessionalServicesAgreementSection9):Neitherpartymayassignthecontract
withoutthepriorwrittenconsentoftheotherparty,exceptthatTylermay,withoutthepriorwrittenconsentof
theDistrict,assignthecontractinitsentiretytothesurvivingentityofanymergerorconsolidationortoany
purchaserofsubstantiallyallofTylersassets.
Insurance(ProfessionalServicesAgreementSection12):Becausesubrogationrightsarepersonaltotheinsurance
carrierandarisebyoperationoflaw,Tylerisnotinapositiontowaivesubrogationonbehalfofthecarrier.
Whetherarightofsubrogationexistsandisproperlypursuedbythecarrierisdependentuponthenatureofclaim
andensuresthatresponsiblepartiesfordamageorinjuryareappropriatelyaccountable.
TylersinsurancecompanyusesanAcordformthatdoesnotcomplywiththeDistrictsrequestednoticeprovision.
SeetheenclosedstatementfromTylersinsurancecompany.
WhetherornotTylersinsuranceisprimarydependsonthecircumstancesoftheclaim.
TheDistrictcanbelistedasanadditionalinsuredonTylersCommercialGeneralLiabilitypolicy.
CopiesofTylersinsurancepoliciesarenotavailable.
TheremaybeasituationwhereitisappropriatefortheDistrict,theBoard,amemberoftheBoard,oradirector,
officer,employee,agentorvolunteertobepersonallyresponsibleforliabilityarisingunderorbyvirtueofthe
agreement.
Indemnification(ProfessionalServicesAgreementSection13):TylershallindemnifyandholdharmlesstheDistrict
fromandagainstanyandalldirectclaims,losses,liabilities,damages,costsandexpenses(includingreasonable
attorney'sfeesandcosts)forpersonalinjuryorpropertydamagearisingfromTyler'snegligenceorwillful
misconduct.InnoeventwillTylerbeliableforspecial,indirect,incidental,consequential,orexemplarydamages,
including,withoutlimitation,anydamagesresultingfromlossofuse,lossofdata,interruptionofbusiness
10
activities,orfailuretorealizesavingsarisingoutoforinconnectionwiththeproductslicensedorservicessold
underthecontract.
TerminationorAbandonment(ProfessionalServicesAgreementSection18):TheDistrictmayterminatethe
contractforcauseintheeventTylerfailstocureamaterialbreachwithinthirtydaysofreceivingnoticefromthe
District.TheDistrictwillmakepaymenttoTylerforallundisputedproducts,servicesandexpensesdeliveredor
incurredpriortothedateTylerreceivedtheDistrictsterminationnotice.Paymentfordisputedproducts,services
andexpenses,andtheDistrictsremedies,willbedeterminedthroughthemutuallyagreeddisputeresolution
process.
Documents(ProfessionalServicesAgreementSection19):Tylermustretainownershipofall(i)softwareproducts
licensedtotheDistrict;and(ii)proprietaryinformationcontainedinalldeliverables.
Organization(ProfessionalServicesAgreement):TylerwillmakebesteffortsnottoremoveTylerpersonnelduring
theDistrictsimplementation.
ScheduleofCharges/Payments(ProfessionalServicesAgreementExhibitB):Tylersstandardpaymentterms
provideforpaymentoflicensefeesonthemilestonesofcontractsigning,softwaredelivery,andsoftware
verification.Servicefeesandassociatedexpensesarebilledasprovided/incurredandareduethirtydaysfrom
receiptofinvoice.
11
Section 5
BidderQualifications
6.5
BidderQualifications
1)
VendorProfileandProductHistory:TheVendorwillprovideaprofileofitsorganizationandallother
companieswhowillbeprovidingproductsorservicesthroughasubcontractingarrangementwiththeVendor.The
Vendorwillalsoprovideabriefhistoryofthesolutiontheyareproposing.
TylerTechnologies,Inc.hasasingularfocus:thepublicsector.Foundedin1966andbasedinDallas,Texas,Tyler
TechnologiesisthelargestcompanyintheUnitedStatesexclusivelyfocusedonprovidingintegratedsoftwareand
technologyservicestothepublicsector.SimplyputTylerempowerspeoplewhoservethepublic.
Wedevoteallofourtime,energyandresourcestohelplocalgovernmentsandschooldistrictsbecomemore
efficient,accessibleandresponsivetotheneedsoftheirconstituents.Atmorethan9,000localgovernmentoffices
andschooldistrictsthroughoutall50states,Canada,theCaribbeanandtheUnitedKingdom,ourclientscanattest
toourabilitytofulfillthispromise.
Whileourfocusmaybenarrow,ourvisionisnot.Tylerdeliversanexpansiveportfolioofsoftwaresolutionsthat
spanthebreadthanddepthofthemissioncriticalservicesthatgovernmententitiesmustaddressdaily.Our
solutionsincludefinancialmanagement,education,courtsandjustice,publicsafety,appraisalandtax,citizen
services,documentmanagementandpublicrecords.Noothercompanyoffersthesamerangeofsolutionsforthe
publicsector.TylerispubliclytradedontheNewYorkStockExchange(TYL),hasannualrevenuesofover$288.6
million(2010)andemploysmorethan2,000people.
MunisHistoryProcess,Inc.(laterMunis,Inc.)debutedMunisin1981asaCOBOLbasedfundaccountingsolution
forlocalgovernmentsprimarilyinNewEngland.Throughoutthe80s,Muniscontinuedtogainsignificantmarket
sharebyofferingpublicsectorspecificapplicationsthatmetstateandlocalrequirementsinspecificgeographic
regions.Bytheearly90sitbecameclearthatthemarketwasdemandingrelationaldatabases,colorscreens,ring
menus,etc.,andin1992theproductwasrewrittenin4GLfromthegroundup.Clientsweremigratedtothenew
versionofMuniswithouthavingtopurchasenewlicenses.Thiswasanimportantpointinthecompanyshistory
becausewemadethedeterminationthatourclientswouldalwayshaveaccesstothelatestiterationofMunisas
partoftheirmaintenanceagreement,evenifitwereacompletelynewversion.Thisbecameknownasour
Evergreenphilosophy.
Inthe90sMunisalsoexpandedgeographicallythroughouttheUnitedStates.Thecompanycaughttheattentionof
TylerTechnologiesandin1998Munis,Inc.wasacquired.Foundedin1966,Tyleroperatedasaholdingcompany
withoperationsinmanyindustrial,retailanddistributionbusinesses.In1997,Tylerbeganamultiphaseplanthat
changedthecompanysfocustoservingtheuniqueinformationmanagementsoftwareneedsoflocal
governmentsnationwide.
In2010,TylerreleasedanewversionofMuniswitha100%MicrosoftSilverlightWebbrowserbasedclientfor
bothWindowsandMacintoshworkstations.Withthis,theentireMunispresentationlayeremploysSilverlight
andMicrosoftSharePoint,providingthemostadvancedandfeaturerichuserenvironmentavailable.Again,the
clientthatpurchasedMunisbackinthe80sreceivesthisnewversionwithoutincurringrelicensingfees
12
5.1 (Appendix7.2)VendorProfileQuestionnaire
VendorwillcompleteAppendix7.2.Ifmorethanonevendorissubmitting,aprofilemustbeincludedforeach.
Pleasereference(Appendix7.2)VendorProfileQuestionnaireonthefollowingpages.
13
5.1.1
(Appendix7.2)SymproVendorProfileQuestionnaire
Pleasereference(Appendix7.2)SymproVendorProfileQuestionnaireonthefollowingpages.
14
5.2 MinimumQualifications
2)
MinimumQualifications:Pleasedescribehowyoumeettheminimumrequirementslistedinsection2.1.
Thefollowingminimumqualificationsmustbemetforthebiddertobeconsideredforthisprocurement:
ThebiddermusthavethesolutioninstalledandinproductioninatleastfiveorganizationsintheUnited
StatesofsimilarsizetoPDMWD,withutilityand/orpublicsectorexperienceand15implementationsoverallinthe
publicsectorwithfiveimplementationsofthesolutioninthepreviousfiveyearsandatleastoneinstallationon
theversionproposedwithinthepasttwoyears.
TylersMunisproductmeetsthisrequirement.Additionally,wehavesuppliedthenecessary15referencesandare
abletoprovideadditionalreferencesifrequired.
ThesolutionmustrunonaMicrosoftSQLServer(preferablySQL2008)asitsdatabasemanagement
system.
TheMunisERPsystemutilizestheMicrosoftstackoftechnologiesincludingMicrosoftSQLServerdatabase
platformexclusively.
ThebiddermustprovideaGraphicalUserInterface(GUI)orBrowser/PortalBasedUserInterface(BUI)for
systemuse,butmustalsoallowforefficientdataentryandhighvolumedataaccessthroughkeypads,hotkeys,
etc.withoututilizationofamouse.
Munishasa100%MicrosoftSilverlightWebbrowserbaseduserexperienceforbothWindowsandMacintosh
workstations.Withthis,theentireMunispresentationlayernowemploysSilverlightandMicrosoftSharePoint,
providingthemostadvancedandfeaturerichuserenvironmentavailablecompletelyovertheInternetor
intranet.
Inaddition,byutilizingSilverlightandSharePointtechnologiesMunis:
Providesaflexible,rolebaseduserexperience
Deliversauniforminterfaceacrossallscreens,programs,andmultipleplatforms
Includesfeatureslikerotateandzoom,draganddrop
FeaturesaribbonmenuthatisstandardonallMicrosoftprograms
TheSystemProvidermustproposeasinglepointofcontactwithoverallresponsibilityforthesuccessful
installationofthesolution.APrimaryVendorcontractisrequiredwiththeproviderofthesoftwaresolution.
5.3 Experience
3)
Experience:Pleasedescribeyourorganizationsexperienceinimplementingyoursolutionandhowyour
solutionhasimprovedyourcustomersoperations.
Ourimplementationprocessiseffectiveitsbasedonthreeimportantareas:experience,peopleandthe
inclusionoftheProjectManagementInstitutemethodology.
Experiencemorethan25yearsofexperience,andover1600successfulimplementationsensureanoutcome
thatexceedexpectations.
15
PeopleallTylerimplementationsareplanned,managedandexecutedbyourgreatestresource,ourinhouse
experts,backedbyTylerscomprehensiveresources.
ProjectManagementInstitutePMIisagloballyrecognizedleaderinthescienceofprojectmanagement,with
developedcommonprinciplesthattargetyourprojectssuccess.
5.4 References(Appendix5)
4)
References:PleaseprovidereferencesforatleastfiveorganizationsintheUnitedStatesofsimilarsizeto
PDMWD,withutilityand/orpublicsectorexperienceand15implementationsoverallinthepublicsectorwithfive
implementationsofthesolutioninthepreviousfiveyearsandatleastoneinstallationontheversionproposed
withinthepasttwoyears.(Appendix7.5)
PleaserefertoReferences(Appendix5)onthefollowingpages.
16
5.5 Appendix7.6ConflictofInterestForm
5)
VendorConflictofInterestForm(Appendix7.6)
Pleasereference(Appendix6)VendorConflictofInterestFormonthefollowingpages.
17
Section 6
PresentationofSystemOverview
6.6
PresentationofSystemOverview.Pleasecoverthefollowingtopics:
1)
Identifythesuppliedsoftwaremodules,systemarchitectureanddevelopmenttools.
SoftwareModules:
PleasereferenceProductDescriptionsinSection14ofthisproposalresponse.
SystemArchitecture
100%MicrosoftPlatform
TylermaintainsamanagedGoldCertifiedpartnershipwithMicrosoftandisoneofthefirstpublicsectorERP
applicationstoutilizethelatestMicrosoftdevelopmentenvironments.ItisdeployedcompletelyontheMicrosoft
stackoftechnologies,utilizingWindowsServer,SQLServer,ActiveDirectory,InternetInformationServices,
SharePoint,Office,SQLReportingServices,AnalysisServices,PowerPivot,andLyncServer(aka.OCS).
FlexibleArchitecturalDesign
Munisisbuiltonamultitierdistributedarchitecturewithprimarycomponentsthatincludeweb,application,and
databasetiersaswellasmanyservicesbasedcomponents.Thisindustrystandardarchitecturaldesignprovides
completeseparationbetweenthepresentationlayer,applicationbusinesslogic,anddatabasetiers,allowing
Munistomaintainthosecomponentsindependentlyofeachotherandenablingtheproducttoevolveas
technologychangesintheindustry.
Munisisdesignedwiththisevolutionaryplatformphilosophyforscalabilityandflexibility.Thisapproachbenefits
clientsbyallowingthemtoselectorchangethedeploymentoptionsthatbestsuittheirneeds,betteradaptto
futuregrowth,andprovideasignificantreturnoninvestment.
CompleteSilverlightWebBrowserbasedExperience
Munishasa100%MicrosoftSilverlightWebbrowserbaseduserexperienceforbothWindowsandMacintosh
workstations.Withthis,theentireMunispresentationlayernowemploysSilverlightandMicrosoftSharePoint,
providingthemostadvancedandfeaturerichuserenvironmentavailablecompletelyovertheInternetor
intranet.
Inaddition,byutilizingSilverlightandSharePointtechnologiesMunis:
Providesaflexible,rolebaseduserexperience
Deliversauniforminterfaceacrossallscreens,programs,andmultipleplatforms
Includesfeatureslikerotateandzoom,draganddrop
FeaturesaribbonmenuthatisstandardonallMicrosoftprograms
18
WebServices
TheMuniswebservicesstrategyisfocusedonaroletailoredbusinessintelligenceplatformutilizingaMicrosoft
SharePointdashboardand.NETservicesbasedwebapplications.WehavearobustandgrowinglibraryofXML
webservicesasthesystemevolvesandsupportsaserviceorientedarchitecture(SOA).Tylerhasheavilyembraced
webservicesasthefutureofapplicationarchitectureandintegration.
DevelopmentTools
Tylersdevelopmentstaffusesthebestprogramminglanguageforthespecificneed.WeincorporateaWeb
ServicesbasedSOAtotiethevariousmodulestogetherandprovidearoletailoreduserinterfacethatintegrates
withcommonofficetoolslikeMicrosoftSharePointandOffice.
TheTylerMunisERPapplicationusesMicrosoft.NET,Silverlight,andSharePointintheWeb/Presentationtier.
BusinesslogicisdevelopedinFourJsGenero,ASP.NET,andC#.TheTylerContentManagerproductisbasedinthe
Javaplatform.
19
2)
Othersoftwarethatisrequiredforthesolution.
MunisERPServerEnvironment
AMicrosoftWindowsServerplatform(2003+supported,2008R2recommended)runningMicrosoftSQLServer
RDBMS(2005+supported,2008+recommended)isrequiredfortheMunisERPsystem.
MicrosoftSharePointisrequiredfortheTylerDashboard;bothfreeandpaidversionsaresupported.Windows
SharePointServices(WSS)3.0/MicrosoftOfficeSharePointServer(MOSS)2007aretheoldestversionssupported,
howeverSharePoint2010Foundation/SharePointServer2010arerecommended.Paid/enterpriseversionsof
SharePointareonlyrequiredforusewithTylersadvancedBusinessIntelligenceoffering.
AMicrosoftActiveDirectoryenvironmentisrequired,usedforuserauthentication.
AnSMTPEMailserverforemailnotificationrelaying,ClientsusingMicrosoftExchangeEmailServeralsobenefit
fromthefollowingadvancedfunctionality:
AutomatedschedulinginareassuchasSchedulerCentralforPermitting,WorkOrdersandUtilityService
OrdersaswellasWorkOrderFacilitiesroomreservations
AutomatedarchivingofemailsinitiatedfromtheMunissystemtoTylerContentManager
AppointmentcreationonrecordsdirectlyfromtheMunisclient
TylerDashboardwebpartsforOutlookEmail,OutlookCalendar,OutlookTasksandOutlookContacts
MicrosoftSQLServerReportingServicesorSAPBusinessObjectsEnterprise/CrystalReportsarerequiredfor
reporting.
AdobeCentralOutputServerisbundledwithandusedforTylerFormsoutputprocessing.
Otherapplicationsrecommendedforuse,butnotrequiredincludebackupandantivirussoftwareforallservers.
WiththeexceptionoftheReportingSoftware,AdobeCentral,andWindowsSharePointFoundation,noneofthe
abovethirdpartyapplicationsaretypicallylicensedaspartoftheMunisERPsolutionandaretheresponsibilityof
theclient.
MunisERPWorkstations
MicrosoftWindowsdesktopoperatingsystem(XP+supported,Vista,7recommended)orMacOS(10.5+
supported)runningasupportedinternetbrowser;InternetExplorer(Windows),MozillaFirefox(Windowsand
MacOS)andAppleSafari(MacOS)isrequiredtoaccesstheMunisERPsystem.
MicrosoftSilverlight
TheprimaryinterfacesavailabletoMunisendusersrequiretheMicrosoftSilverlightbrowserplugin.This
technologyallowsaccessacrossavarietyofinternetbrowsersandplatformsprovidingthemostadvancedand
featurerichuserenvironmentavailable.SilverlightisnotrequiredforusersaccessingMunisSelfService.
AdobeAcrobatReader/PDFReader
TheMunisERPsystemallowsuserstooutputanyreporttoPDF.SelfServiceusersalsohaveaccesstoanumberof
documentsinPDFformatincludingacopyofanemployeespaycheck,acitizensutilitybilloravendorsW2.As
suchaPDFreadersuchasAdobeAcrobatReaderisrequired.
20
MicrosoftOffice
TheMunissystemintegrateswiththeMicrosoftOfficesuiteanumberofdifferentwaysincludingdataexports
fromnearlyeveryMunisprogramtoWordandExcel,WordMailMerges,ExcelimportsandadvancedOutlook
scheduling.MicrosoftOffice2003orhigherisrequiredforthisfunctionality.
3)
Identifytherecommendedhardware.
TheMunisERPsystemsupportsnearlyalltoptierhardwaremanufacturers,suchasDell,HP,andIBM.Ithasbeen
developedtorunexclusivelyonMicrosoftWindowsServeroperatingsystems(2003andhigher,2008R2
recommended),utilizingMicrosoftSQLServer(2005andhigher,2008R2recommended).
SeveralserverenvironmentdeploymenttypesarealsosupportedwiththeMunisERPsystem.Thisincludeshigh
availabilityconfigurations,dedicatedtesting/stagingenvironments,andvirtualizedenvironments.Thefollowing
hardwarespecificationrecommendationisforadedicatedserverenvironment.
Thefollowingconfigurationisbasedontheestimatedusageupto25100concurrentusers.Allservermodels
referenceDellmodels;howeveranymajorhardwarevendorincludingHewlettPackardandIBMmayalsobeused
providingtheconfigurationsaresimilartothoseoutlinedbelow.
Function
Munis
App&DB
Quantity
1
Content
1
Management
External
Web
CPU
(2)quad
coreIntel
2.0Ghz+
Memory
24GB
Storage
250GBto500GB
Software
WindowsServer2008R2
Standard
SQL2008R2Standard
(2)quad
coreIntel
2.0Ghz+
(1)quad
coreIntel
2.0Ghz+
24GB
150GB
WindowsServer2008R2
Standard
12GB
150GB
WindowsServer2008R2
WebEdition
Virtualization
TylerTechnologiessupportsvirtualizedenvironmentssuchasMicrosoftsHyperVandVMwarevSphere
virtualizationproductsforvirtualizingWindowsservers.ItisarequirementthataStorageAreaNetwork(SAN)
mustbeusedwhenconfiguringavirtualizationsolutionandthesystemshouldbeconfiguredsuchthatvirtualized
guestsaregivendedicatedmemory.
Asageneralruleindeterminingsystemrequirementsforavirtualizedsolution,addtheprocessor,memory,and
usablediskrequirementsforeachservertobevirtualized,toobtainthetotalrequirementsforthehostserver.
Thiswillallow,inaworstcasescenario,aonetoonecorrelationbetweentheguestserverandwhatastandalone
machinewouldrequire.
4)
Describerecommendedredundancyandfaulttoleranceguidelines.
Tylersclientsachievehighlyavailablesystemswithdifferentmethodsdependingonwhethertheyareusing
dedicatedorvirtualservers.Withdedicatedservers,redundantserverclusterscanbeconfiguredforeachmajor
componentinthesolution.MicrosoftSQLServermirroringisrecommendedforanHARDMS.Atleast2
dedicatedMicrosoftSQLServerserversmirroredisrequired.Anoptional"witness"serverisrecommendedif
21
automaticfailoverisdesired.Ifoneserverfailsinthisscenario,thesecondserverfailedovertoandbecomesthe
primaryRDBMSserver.Anycurrentusersessionisdisconnectedatthepointoffailover,howeveruserscan
immediatelyconnectbackintothesystematthemomentthemirroredserverispromotedastheprimary(near
instantaneousifawitnessserverisused,otherwisewhenthedatabasemanuallyfailsover).
Withvirtualizedservers,aclusteredserverhostconfigurationisutilizedwithaSAN.Manyofourclientsrun
VMwareESXiserverpoolstoachievethis.Ifoneofthephysicalhostsgoesdown,theotherphysicalhoststartsup
thevirtualguestsmachinesthattheoriginalvirtualhostwasrunning.Ifonephysicalhostisoverutilizedbya
virtualguest,thatvirtualguestismovedtotheotherphysicalhost.
Tyleralsoprovidesanoffsiteout/ofregiondisasterrecoveryservice.Thisserviceoffersaddedprotectionfor
regionaldisasters.
5)
Identifyrecommendedoperatingenvironments:production,test,QC,etc.
TheMunisapplicationrequiresonlyonesetofproductionserversforstandardoperation.Tylersminimum
standarddeploymentoftheMunisERPsystemincludesaproduction,trainingandtestingenvironment.These
environmentscancoexistonasingleproductionhardwareenvironmentorbesplitouttodedicatedhardware
6)
Describetheapplicationsecurityenvironment.
AccesstotheMunissystemisbasedonActiveDirectoryauthentication.TheMunisSharePointDashboardmenu
systemallowsforsinglesignon(SSO)throughInternetExplorerfornetworkusers.Onceauserisauthenticatedas
avalidActiveDirectory/Munisaccount,theERPsystemsrolebasedsecuritypermissionsdeterminewhat
programs,screens,menus,records,andfieldsauserhasaccessto.Munisapplicationuseraccountsandattributes
canbesynchronizedwithActiveDirectoryforautomaticcreationandmanagement.
ExternaluserssuchasVendors,CitizensandEmployeescanaccesstheMunisERPsystemusingthewebbasedSelf
Serviceproduct.VendorandCitizenSelfServiceutilizesformbasedauthenticationandaclientcanchooseto
createandmaintaintheseuseraccountsthemselvesorenabletheabilityforenduserstoregistertocreatetheir
ownaccounts.EmployeeSelfServicecanuseeitherformsbasedauthenticationorIntegratedauthenticationwith
ActiveDirectory.Inallscenarios,theclientcanchoosetoenableasmuchoraslittlesecurityastheywish.
TheMunisRolebasedSecuritymodelisbasedonthestandardswrittenbytheNationalInstituteofStandardsand
Technology.InShort,itsaDenyAll,AcceptPolicy.SoAccessisonlygrantedwhenexplicitlyprovidedbya
particularrole.
7)
DescribetheUserInterface.
TheMunisERPsystemisbasedonaSharePointDashboard,.NETandSilverlightbrowserscreens,satisfying
requirementsforalltypesofusers.Thisflexibledesignprovidesaroletailoreduserexperiencethateasily
integratestoWindowsdesktopandproductivitytools.
22
8)
Describeyourfuturedirectionandplansforthesoftware.
TylerConfidentialityStatement
TradeSecrets
TheFutureDirectionandPlansforthesoftwareincludesvaluable,confidential,andproprietarydataand
informationofvariouskinds.Suchdataandinformation,called"TradeSecrets,"concern:
TheCompany'svariouscomputersystemsandprograms;
Techniques,developments,improvements,inventions,andprocessesthatare,or
maybe,producedinthecourseoftheCompany'soperations;and
AnyotherinformationnotgenerallyknownconcerningtheCompanyorits
operations,products,suppliers,markets,sales,costs,profits,clientneedsand
lists,orotherinformationacquired,disclosed,ormadeknowntoEmployeesor
agentswhileintheemployoftheCompany,which,ifusedordisclosed,could
adverselyaffecttheCompany'sbusinessorgivecompetitorsanadvantage.
SinceitwouldharmourCompanyifanyofourTradeSecretswereknowntoourcompetitors,itistheCompany's
policythattheChecklistnotbedisclosedtoanypartyoutsideofthepartyaddressedastherecipientofthis
proposal.
TylerTechnologiesiscommittedtoprovidingthebestsoftwareandservicestothepublicsector.Wedothiswith
theMunissolution,andcontinuetobuildonyourinvestmentbycontinuallyrefreshingthefeaturesandtheir
underlyingtechnologyinaplannedandnondisruptiveapproachexecutingonourEvergreenPhilosophy.Infact
ourroadmapoverthecourseof35yearshasoneobjective:tobethebestERPsuiteinthepublicsectormarket.In
factastheonlycompanysolelyfocusedonthepublicsector,twosignificantmeasurementsstandsoutaswe
quantifyourprocessTylersfinancialfeasibility,andourgrowingreputationastheleaderinpublicsector
software.ThesekeyelementsformthefoundationofourEvergreenstrategy,andarewhatdifferentiatesTyler
fromotherpublicsectorvendors.
Additionally,Tylerunderstandsthattechnologywillchange,andthatchangewillhappenmorerapidlythanithas
inthepast.Tylerseparatesourresearchgroupfromthecoredevelopmentgroup.Thisseparationensuresthat
Tylercanremainfocusedontheneedsofexistingcustomerswhileatthesametimehaveaseparategroup
envisioningandexecutingonwhatourprospectswillexpectfromourproductsandservicesinthefuture.Tylers
ResearchandDevelopment(R&D)focusesonthe1218monthhorizon.Anythinglongerthanthatissimplytoo
unpredictabletoplan.Ourplansincludefunctionality/productsthatwillbeintroducedinthenextversionofMunis
(V10)aswellasresearchprojectsthatmaybeincludedinafuturerelease,ormaynothavewidespread
applicabilityinthelocalgovernment/educationspace.Again,itsimportanttonotethatallofourR&Dresources
areexclusivelyfocusedonourlocalgovernmentandeducationprospectsandclients.Theremainderofthis
documentwilldescribeTylersroadmapofplannedprojects.
Version10Features
UserExperience
WhileUserExperience(UX)isalwayspartofourMunisdevelopment,itisamajorfocusofourMunisV10release.
BelowisasummaryofthekeyUXfunctionalityavailableinV10.
V10willincludearibboninterfaceacrossourDashboardandcoreapplications.ThiscommonUXismore
ofabeginningthananend,asitwilldriveconsistencyacrossthethousandsofscreenformsinour
23
application;itwillprovideamoreconsistentworkflow;anditoffersbetterorganizationoftheactionsour
userswillexecuteintheseforms.Ouruseracceptancetestingwiththeribbonhasshownthattheuser
feelstheapplicationisanewerproduct.Additionally,testersfeeltheproducthasalookandfeelthat
closelymirrorsMicrosoftOffice,aproductwhichenjoyswidespreadusageinthemarketspace.
AnewWizardinterfacewasaddedformanagingemployeeleaves.Buildingonthesuccessofour
W2/1099andNewHirewizardsinPayroll/HR,andtheBeginBudgetwizardinFinancials,theLeave
wizardhelpsHRprofessionalsmanagetheprocess/workflowofemployeeleaveactionssuchasMaternity
leave,FMLAleaveandotherleaveofabsenceevents.Becausethesewizardsaredesignedtowalkthe
userstepbystepthroughtheprocessandminimizethenumberofscreensneededtoaccomplishthe
task,theysucceedinreducingthenumberofstepssignificantly.Infact,thewizardseliminatesome
previouslyrequiredmanualresearch,andensureuserssuccessfullycompletetheintendedtaskby
preventingmistakenorerroneousprocesssteps.Usertestinghasshownthatnewusersaremorequickly
productivewherewizardsareavailable.
Ourstatisticsalsoshowthatusingwizardscanprovidesignificantenduserassistancewithinaprocess,
decreasingtheconfusionand/orfrustrationthatcanaccompanycertaincomplexprocessand
dramaticallyreducingTylersrelatedsupportcalls.Withasolidwizardframeworkinplace,Tylercontinues
toreviewoursupportcallstodeterminewhatotherenduserprocesseswouldbenefitfromawizard
interface.AtthisjunctureitappearsthattheMonthEndCloseandYearEndClosefunctionsin
GeneralLedgerarepotentialcandidates.
BusinessIntelligence(BI)BusinessIntelligencecontinuestobeamajorfocusforTyler,becauseitskeenly
importanttoourclientbase.OurofferingsarebasedontheMicrosoftBIstack,andtakeadvantageofexisting
investmentsinSharePointandSQLServertodeliverOperationalBusinessIntelligenceinthecontextofdaily
operations.BycombiningBIanalytics,realtimealertsandworkflowintoasingleportal(viaSharePoint),Tyler
availsalltheinformationtouserssotheycanmakethedecisionsthatcontinuetodrivetheirorganizations
forward.MultidimensionalcubesbasedonSQLServerAnalysisServicesand(SSAS)andSQLServerIntegration
Services(SSIS)provideuptodateanalyticsandtheabilitytodevelopandshareKeyPerformanceIndicators(KPIs)
rightfromtheTylerDashboard.Leveragingthesetoolsmeansthatyourstaffcanextract,transform,andloaddata
fromotherapplicationstobeanalyzedinconjunctionwiththedatafromyourTylerERPsystem.MicrosoftExcel
canbeleveragedasuserssliceanddicedatafromthecubes,andSQLServerReportingServices(SSRS)canbe
24
usedtobuildreportsforinternaluse,orforsharingwithelectedofficialsandboards,constituents,regulatory
officesandsoforth.
SpatialMaplinkwillreceivesignificantenhancementsinV10.CurrentlyMunisMaplinkisamashup
(combination)applicationbasedonESRIsArcGISandMunisdata.Thereareseveralobjectivesincludedinthis
V10project;howevertheprimaryfocusistobegintransactionswithaspatialviewthatallowsthesearchtooccur
spatiallybymap.SpatialfunctionalityisextendedtoMunisWorkOrders(forscheduling,aswellasspatialanalysis
ofreported,inprogress,andcompletedworkorders),PermitsandCodeEnforcement,andFixedAssets.ThisV10
versionofMaplinkleveragesthelatestreleaseofArcGIS(10.x).
MobileMobilesolutionsareakeyareaforourclients,andforTyler.OurnewWebapplication,specifically
targetingiPhonedevices,isdesignedtomanageWorkflowapprovalsandnotifications.Testingisunderwayto
determineitscompatibilitywithAndroiddevices.Whileinitialtestingindicatescompatibility,wecontinueto
rigorouslytestauthentication.AdditionallyourcoreMunisapplicationsareundergoingtestingonaniPad.Initial
resultsindicatethemajorityofcorefunctionalityissupportedonthisdeviceaswell.Ontheresearchside,weare
determiningthefeasibilityofdevelopinganapplicationtoallowcitizenstomakeservicerequestsviaaniPhone.
MicrosoftOffice/OutlookMicrosoftOffice,OutlookandExchangeareoftencorecomponentsofour
customersinfrastructure.BecausefamiliarityandcomfortwiththeinterfacesofOfficeandOutlookrankhighly
withallusersacrossoursystems,webelievethattightlyintegratingwith,andextendingtheseapplications
decreasestrainingandreducestheworkloadofcertaintasks.
Currently,OutlookuserscanmakeavacationrequestdirectlyfromtheirOutlookcalendar.Thiswilltriggerthe
vacationrequesteventandworkflowwithintheERPsystem.Iftherequestisapproved,thereisnoneedtoaddit
totheircalendaritsalreadyontheircalendar.Iftherequestisdenied,itisautomaticallyremovedfromthe
calendar.Forthehighlevelapproverthatisamorecasual,infrequentuserofthesystem,Tylerhasdevelopedan
Outlookplugintohelpthemstaymoresynchronizedwiththeirworkflowresponsibilities.Itallowsthishighlevel
usertoview/update/maintainworkflowsdirectlyfromOutlookwithouthavingtologintotheERPapplication.
Inthefuture,weareplanningtoreleaseaMicrosoftWordpluginthatwillallowuserstodomailmergeswithERP
data,withouthavingtomanuallylogintotheERPsystem.Thissecure,fullyauditedfunctionalityisbasedonsaved
queriesandcutstheworkofthesemailmergesinhalf.
TylerhasextensivecapabilitiesintheMicrosoftOffice/Outlookarea,andwillcontinuetoaddusercentric
functionalityinupcomingreleases.
CurrentResearchProjectsInadditiontoprojectsthathavealreadypassedfeasibilitytesting,Tylerisconstantly
workingonresearchaswellasdirectlywithclients,prospects,publicsectorrepresentativeagencies(suchasthe
GFOA)andsoforthtoidentifynewpossibilitiesthatwillimproveorrefinefunctionality.Thefollowinglistconsists
ofcurrentprojects.
AutomatingAccountsPayableInvoiceProcessingScanningtechnologyisconstantlyimproving,andwebelieveit
hasreachedapointwherethetechnologyexiststomakethereceipt/entryofincomingAPinvoicesmore
automated.TylerisprototypinganAPClerkstationthatconsistsofaWorkstation,dualLCDmonitors,ascanner
andanoptionalshredder.IncomingpaperinvoicesarescannedandpassedthroughanOCRprocess.Ifinthat
processwecandeterminethekeyinformationthatdefinesthatinvoiceandlinkitwithacontractorpurchase
order,nodataentrywillbeneededtobuildthatinvoicerecordintheERPsystem.Unmatchedinvoiceswouldbe
displayedononeofthemonitors,allowingtheusertocompletedataentrydirectlyfromtheimage.Eitherway,
25
thescannedimagewouldautomaticallybelinkedtotheinvoicerecordintheERPsystem.Thiswouldincrease
efficiency,eliminateduplicationofeffort,andreducepossibilityoferrorsbyeliminatingtheneedtoinputdata
entryfirst,printandaffixthebarcodelabel,thenscanthedocumentintoTylerContentManager.
CitizenSelfServiceKiosksTylerisworkingonconceptualmodelsandprototypeselfservicekiosksthatcouldbe
placedinanyschoolormunicipal/countyofficebuilding,enablinguserstoconductcertaintypesofbusiness
withoutwaitinginlineforanactualemployee.ModeledafterAirlineCheckInkiosksandAutomatedTeller
Machines,thesekioskswouldallowuserstopayabill,applyforapermit,requestservices,payforabusiness
licenseandothertransactionsimmediatelyandontheirown,savingthemtimeandfreeingupmunicipalstaff
fromrespondingtolonglinesofcitizens.
BidirectionalIVRAutomatedoutgoingcommunicationisagrowingtrendintheeducationandlocalgovernment
space.Oftenusedtodayfordisasternotificationstothecommunitythisfunctionalityalsocanbeusedtoremind
citizensofimportantinformationsuchasschoolclosingsorabillorparkingticketisdue.Thecommunication
wouldalsoallowthecitizentomakethepaymentforthatitemrightfromthephone.Inthisway,TylerNotifycan
beusedtosupportemaillists,meetingnotifications,latepayments,shutoffnotificationforutilityservices
anythingamunicipalityorschoolwantstosendnotificationon.TylerNotifycanalsoreplaceyourtraditionalin
boundIVRsystem.TylerNotifysupportsoutboundphonecalls,textmessages,anddirectmessagesviaTwitterina
secure,auditedenvironment.
SQLServerDenaliTheupcomingreleaseofSQLServerDenalipromisestoradicallyaltertheBusiness
IntelligencecapabilitiesofSQLServer.WithsignificantchangestoSQLServerAnalysisServicesandSQLServer
ReportingServices,thisnewfocusonselfservicebusinessintelligenceisgearedtowardsmakingdataavailable
directlyintheintuitivetoolsusersarecomfortableusing.ThenewPowerPivotcapabilitiesallowanyuserto
quicklyandeasilysliceanddiceinformation,expandingsliceanddicecapabilityfrommoreadvancedExcelpower
usersthatunderstandandcanconstructpivottablestopracticallyanyExceluser.Newcapabilitieslikedatabars,
sparklinesandgeospatialintegrationwithBinggiveawholenewdefinitiontoreports.Allthese,combinedwith
aneverimprovingintegrationwithSharePoint,makeBIdataavailabletoawideraudiencethaneverbefore.Tyler
willbeanearlyadopterofDenaliandweexpecttoradicallyimproveourBIcapabilitiesbasedonthisnew
functionality.WerealsoquiteexcitedaboutthenewcapabilitiesofferedbyStreamInsightandMasterData
ServicesandhowtheyapplytopublicsectorERPsolutions.
Silverlight5WerecurrentlyupgradingoursolutionstotakeadvantageofSilverlight5,whichintroducesmore
than40newfeaturesforSilverlightapplications.Particularenhancementsthatareprovingtobethemost
beneficialtoourendusersincludeoverallimproveduserexperience,enhancedperformanceandgraphics,and
printingimprovements.Fromatechnicalstandpoint,theprogressmadeintheTrustedApplicationmodel
promisestotaketheapplicationwellintothefutureintermsoffunctionality.Withthismodelwellbeableto
embedhtmlpagesandcontrolsinourbrowserbasedscreenforms;readandwritetotheusersworkstation;
launchMicrosoftOfficeandOutlook;andaccessdevicesincludingscanners,securitycardreaders,andsoforth.
UsingtheTrustedApplicationwillenabletheMunisapplicationstorunseamlesslyasaSilverlightWebapplication
runninginIE9withnothinginstalledonthedesktopbeyondtheSilverlightbrowserplugin.
SharePointEnterpriseSearchHavingasinglepointofsearchthataffordstheabilitytosearchacrossdocument
repositories,ERPdata,unstructureddata,andexternaldatabaseswillnowbepossiblewiththeEnterpriseSearch
functionalityinSharePoint.EmployingthiswillenablepowerfulsearchcapabilitiesacrossallTylerapplications,
includingTylerContentManager.Wearecurrentlyresearchingthefeasibilityofthisapplicationwhileensuringan
authenticated,secureenvironmentforourendusers.Additionally,wehopetobeabletoprovideourendusers
theabilitytoopenMunisandautomaticallylocatearecordthatispartofasearchresultset,andshowthose
26
searchresultssidebysidewithotherdatafromotherTylerapplications,externalapplicationsanddatabase,
documentsstoredonSharePointorinTylerContentManager,andtheWorldWideWeb.
Windows8OurresearchhasshownthatWindows8hasthepotentialtoradicallyalterthewayapplicationswork
withtheclientoperatingsystem.WeareworkingwithMicrosofttoensureTylerhasaleadingpositioninthe
rolloutofapplicationscertifiedtoworkwithWindows8.Specificallywethinktheabilitytoexposekeyinformation
fromourERPsolutionviatheWindows8tilescanbeextremelyhelpfultoourendusers.Becauseourcontactsin
theMicrosoftManagedPartnerProgramstronglyrecommendedweattendtheMicrosoftBuildconference
membersofourResearchteamattendedtolearnmorespecificsaboutWindows8andhowthiswillenhance
TylersERPfunctionality.
HTML5WereresearchingthepossibilitiessurroundingHTML5fortheapplicationsinoursuitethatneedtorun
onmultipledevices,multipleoperatingsystems,andpurelyontheWeb.Basedonveryearlyconceptualresearch,
HTML5doesappeartobethecurrentchoiceformultiplatform,multiOSapplications.
27
9)
Describehowprogramexitsorotherexternalprocesslogicisappliedtothesystem.
Programexitscannotbeprogrammed.
10)
Describeallpreexistinginterfacepoints.
TheMunisERPsystemincludesanumberofinterfacepointsthroughoutthesystem.Themajorityofthese
interfacepointsconsistoffileimportandexportapplications.
11)
Describeyourapproachtowritingandmanaginginterfaces.
TheMunisERPsuitehasthecapabilityofinterfacingwithsoftwareproductsthroughavarietyofmethods
includingASCIIflatfileimportandexportprograms,realtimeprogramintegrationusingHTTP/XMLWebServices.
Munisalsoincludespredefinedintegrationpointsoutofthebox,requiringlittleornosetuptomanypopular
thirdpartysystemsincludingMicrosoftOffice,ESRIArcGISandKronosTimeandAttendance.
12)
Describetherequiredskillsneededtomaintainandenhancethesystem.
Applicationconfigurationismaintainedwithbuiltintoolsets,auxiliaryprograms,andparameterfilesforeach
module.ThisprovidesclientswiththeabilitytohighlycustomizetheMunisERPsystemtotheirspecificoperations
withouttheneedforcustomprogrammingeffortsthatcancausedifficultyapplyingnewreleases.All
configurationchangesarestoredinthecustomerdatabaseandnotaffectedbynewreleases.
13)
Describeyourupgradepolicies,frequenciesandcosts.
TylersEvergreendevelopmentphilosophymeansthatwecontinuouslyrefreshourfeaturesandtheirunderlying
technology,anddeliverthoseefficiencieswithoutadditionalfeesandcharges.Productupgradesarereleasedas
partofmaintenanceagreementsandareimmediatelyavailable.Clientscanincorporatethesechangesand
advancementswhentheyarereadywithoutdisruptionofongoingwork.
Tylerclientswillneverneedtopurchasenewversionsofsoftware,orwaityearstoimplementsignificantupdates,
andthenbeforcedtonearlyreimplementasystem.Clientscanexperienceasignificantlylowertotalcostof
ownershipthanothersoftwareprovidersoffer,whilerealizinganexcellentROI.TylerTechnologiesemploysa
comprehensiveandeasytouseReleaseLifeCyclePolicyforitsMunisSuite.TheMunisReleaseLifeCyclePolicyis
designedtobalanceeachofourclientsneedsforflexibilityandstability,whilemeetingthedemandsforstrategic
productandtechnologicalenhancements.Tothatend,Tylerprovidesdevelopment,support,andservicesfortwo
yearsfollowingeachproductsrelease
14)
Describesoftwarelicensing.(server,user,processorbased,etc)
TheMunisERPlicensingispersite.RefertoMicrosoftlicensingfordetailsonoperatingsystemandRDBMS
licensing.
15)
Warrantyandsupport.
PleasereferencetheSampleLicenseAgreementinSection14ofthisproposalresponse.
28
16)
Technicalsystemdocumentation(notmarketingmaterial)
TheMunisERPapplicationhasanintegratedelectronichelpanddocumentationsystem.Documentationand
releaseinformationareincludedwitheverynewrelease.Helpfilescontainprogramandfieldleveldescriptions,
taskdefinitions,layouts,andstepthroughtutorialsforpopularprocesses.Helpfilesarelauncheddirectlyfromany
screen.Inadditiontodirecthelpfiles,theSharePointdashboardsystemisusedforadditionaldocumentlibraries.
SharePointdocumentlibrarieshavemanybenefitsandareintegratedintheERPdashboardandSRSreporting
system.Thisprovidesanintegratedplatformtosupportcustomdocumentation,management,andcollaboration.
TyleralsomaintainsacompleteERPknowledgebase.TheMunisKnowledgebaseprovidesuserswithasingle,easily
accessiblelocationtofindallexistingdocumentationontheMunisproductandotherwidelyusedtechnology
productsthatintegratewithMunis.Auserfriendlysearchscreenislocatedonthewww.tylertech.comwebsite.
Includedareproceduredocuments,filelayouts,userguides,installationmanuals,setupdocuments,system
administratordocuments,dataschemas,trainingexercisesandmuchmore.
17)
Listofthereportfamilies(donotlisteachreportbutratherthefamily/grouptheybelongto)
TylerincludeshundredsofcannedandreporttemplatesacrosseverysinglemoduleoftheMunisERPsystem
29
Section 7
6.7
ProjectImplementationPlan
DescribeYourProjectImplementationPlan
Implementationisthesetofactivitiesthattakestheclientfromsoftwareinstallationuptothedaily,normaluseof
theTylersystem.Tylersgoalistoprovidethebestsoftware,services,andsupporttoourclients.Tylerclients
benefitfromthefactthatweperformourownimplementationsweknowoursoftwarebetterthananyone.Our
clientsreceiveguidancethroughoutimplementationbyexperiencedTylerprofessionals.Thisresultsinclientsthat
arenotonlysatisfied,butwillingtorecommendourproductsandservices.
Methodology
Tylersmethodologyisstraightforward.Wevetakenthesuccessfulapproachtoimplementationweveusedor
over25yearsandintegrateditwiththeprinciplesoftheProjectManagementInstitute(PMI),agloballyrecognized
organizationdedicatedtotheprojectmanagementprofession.Asaresult,ourclientsreceiveanimplementation
methodtailoredtomeettheirspecificneeds.
PMIsPMBOK(ProjectManagementBodyofKnowledge)Guideproposesthattherearefiveprocessgroupsto
everyproject:Initiating,Planning,Executing,Controlling,andClosing.AspartofTylerscommitmentto
incorporatingthePMIprinciplesintoourimplementationprocess,wehaveintegratedtheseproventechnologies
ofthePMIprocesswithTylersimplementationexperience,toyieldaprovenapproachthatistailoredtothe
publicsector.
Trainedpersonnelperformand/orguideallaspectsofanimplementationforaclient.Ourstaffconsistsof
seasonedprofessionalswithuniqueandproprietaryskillsandyearsofexperience,focusedintodedicated
departments.OurprojectmanagersaretrainedtomaintaintheprofessionalstandardsofPMI.Throughthe
institute,ourprojectmanagersearnProjectManagementProfessional(PMP)certification,aqualificationprogram
thatsignifiesaprofessionalhasmetverystringentguidelines.
Ourimplementationprocessemphasizestheimportanceofculturalchangemanagement.Thisishowweguideour
clientsthroughthechangesthataccompanyimplementationofanewsoftwaresystemandhelptoensurea
smoothtransition.Ourimplementationstaffisexperiencedinanalyzingpolicies,procedures,andorganizational
needs.Theycarefullyreviewandtesttoensurepoliciesandproceduresarewelldefinedandeffective.ForTyler
clients,theproofofourapproachisintheoutcomeasuccessfulimplementation.
Throughoutaproject,weestablishcontrolpoints(criticalreviewpoints)toensureanorganizationfully
understandsandacceptstheproject.Itisatthesecheckpointsthatorganizationalstakeholdersmonitoringthe
overallprojectmustformallyaccepttheprojecttodate.Oncethereisformalacceptance,theprojectwillproceed
tothenextphase.
Tylertakesitscontractualobligationsseriously.Wehaveaprovenrecordofdeliveringsoftwaresolutionsontime
andonbudget.Wetakeprideinourabilitytopartnertodeliversuccessfulprojectsthatstayinscope,andare
deployed,andupandrunningwhenpromised.Thisispreciselywhatdifferentiatesourimplementationprocess.
30
CustomerInformationSystem(CIS)
ImplementationMethodologyOverview
TheTylerapproachutilizingPMIprocessgroupsisdepictedonthefollowinghighlevelillustration.
ImplementationMethodology
PlanningandAnalysis
TrainingandConversion
Deployment
InternalProject
Planning
TransitiontoImp
DiscoveryProcess
Authorizationto
Proceed
AuthorizationtoProceed
GoLiveAuthorization
PLAN
ProjectPlanning
SystemPlanning
JointKickoff
DetailProjectPlan
ScheduleResources
CutOverPlan
ContingencyPlan
FinalizeScheduleand
Resources
EXECUTE
InstallHardware
InstallSoftware
Arrangetraining
facility
Complete
Questionnaires
DataReview
FormsReview
SiteFit(Asis/To
Be)
Modificationand
ConversionAnalysis
PilotSetup
CompleteSystemConfiguration
Training
CompleteSystem/DataSetup
DataConversion
TraintheTrainer
ExecuteParallelProcess
EndUserTraining
FinalConversion
CutOverProcess
ProductiveUse
PostLiveTrainingand
Enhancement
CONTROL
Software
Verification
Implementation
PlanReview
StaticTest
OperationsReview
ParallelDataReconciliation
ConfirmParallelresults
SystemTesting
SystemAcceptancetest
LiveProcess
Verification
ClientSignoff
FinalizePlan
ClientSignoff
Go/NoGoDecision
LessonsLearned
TransitiontoSupport
ClientSignoff
INITIATE
CLOSE
31
WorkBreakdownStructure
PMIutilizesaWorkBreakdownStructuretodepictoverallprojectwork.TylerhaskeyPMItooltoshowourimplementationapproachingreaterdetail.
INITIATION
1.0
CONTRACT
SIGNING
1.1
PROJECTKICKOFF
1.2
CONTROLPOINT1
INITIATIONPHASE
1.3
AUTHORIZATIONTO
PROCEEDTO
PLANNINGPHASE
1.3.1
PROJECTPLANNING
2.0
SCOPEMANAGEMENT
PLAN
2.1
SCHEDULE
MANAGEMENTPLAN
2.2
STRUCTURAL
FOUNDATION
3.0
CHARTOFACCOUNTS
ANALYSISANDDESIGN
3.1
SOFTWARE
INSTALLATION
3.2
VERIFICATIONTEST
3.3
COMMUNICATIONS
PLAN
2.4
SYSTEMADMIN
TRAINING
3.4
CHANGE
MANAGEMENTPLAN
2.6
RESOURCE
MANAGEMENTPLAN
2.7
CONVERSION
PLANNING
2.8
TYLERFORMSKICK
OFFCONFCALL
2.9
REVIEWTYLERFORMS
PROCESSING
2 .9.1
ASISANDTOBE
ANALYSIS
CONDUCTEDBYPM,
TCSORBOTH
4.1
KNOWLEDGE
TRANSFER:
CLIENT
FUNCTIONALLEADERSTO
MUNIS
4.2
QUALITY
MANAGEMENT/
TESTINGPLAN
2.3
RISKMANAGEMENT
PLAN
2.5
KNOWLEDGETRANSFER&ANALYSIS
4.0
CONTROL
POINT3
STRUCTURAL
FOUNDATION
3.5
VERIFICATIONTEST
SCRIPTSIGNOFF
3 .5.1
COADESIGNSIGNOFF
3 .5.2
PROCESSFLOWCHARTS
ANDQUESTIONNAIRES
4.2.1
DESIREDCHANGESIN
BUSINESSPOLICIES
4.2.2
HANDENTERDATA
CONTROLSET
5.1
FORMSANALYSIS
4.10
QUESTIONNAIRES
4.10.2
MUNISTO
FUNCTIONALLEADERS
VERIFICATIONCONF
CALL
4.10.6
PRODUCTOVERVIEW
DEMONSTRATION
4.3.1
INDEPTHANALYSISOF
MUNISOPTIONS
4 .3.2
AUXILIARYTABLE
ANALYSIS
4.4
BESTPRACTICES
DEVELOPMENT
WORKFLOWANALYSIS
4.11
4.5
BESTBUSINESS
PRACTICES
TOBEDELIVERED &
REVIEWED
(IFTCS)
4.5.1
ESTABLISHTIMELINES
2.9.3
DESKTOPPROCEDURES
MANUALS
PERFORM
RECONCILIATIONTEST
5.3
VALIDATEFORM
DESIGN&DATA
FILETRANSFERTOTYLER
FORMS
VALIDATEPROCESS
FLOW
5.5
CONTROL
POINT4
KNOWLEDGE
TRANSFER&ANALYSIS
4.13
CLIENT
COMMUNICATESDRAFT
BESTPRACTICES
DECISIONS
(IFTCS)
4.13.1
CLIENT
SIGNOFFONSETPLAN
4.13.2
4.6
CLIENT
SIGNOFF
ONPROJMGMT
PLANS/ Acceptance
ofPHASEISCHED
2.12.1
PERFORM 5DAY
TRANSACTIONTEST
5 .2.2
5.4
(IFTCS)
CONTROLPOINT2
PLANNINGPHASE
2.12
TESTBESTPRACTICES
DECISIONS
(IFTCS)
5.2.1
SECURITYANALYSIS
4.12
(IFTCS)
CLIENTINTERNAL
REVIEWOFBEST
PRACTICES
(IFTCS)
4.5.2
MUNIS&CLIENTPM
DEVELOPSCHEDULE
FOR
PROJPHASEI
2.11
TYLERFORMS
6.1
MERGEDATAWITHFORM
DESIGN(S)
6.1.2
LOADFORM(S)
ONTYLERFORMSSERVER
6.1.3
TESTFORMPRINT
ONTYLERFORMSPRINTER
6.1.4
CREATE& SENDDATA
PROOF(S)
TOCLIENT/ TYLERPM
6.1.5
DATAPROOF(S)
ACCEPTANCE
6.1.6
4.3
DISCUSSPRINTERS&
EQUIPMENT
2.9.2
FINALIZEPROJECT
MANAGEMENTPLANS
2.10
PROCESSLIVE
TRANSACTIONS
5.2
FORMTEMPLATES
4.10.3
FORM
MOCKUPS
4.10.4
IMPLEMENTATION
6.0
CREATEFORMDESIGN(S)
6.1.1
DATAFILE
4.10.1
PROOFORDER
4.10.5
KNOWLEDGE
TRANSFER:
STATICENVTEST
(SET)OFTOBE
MODEL
5.0
DESKTOPPROC
DEVELOPMENT&
DELIVERY
(IFTCS)
4.6.1
FOUNDATION:
TESTPLANPOLICY&
PROCEDURE
4.7
CONTROL
POINT5
STATICENVIRONMENT
TEST
5.6
SIGNOFFONCONTROL
SETPERFORMANCE
5.6.1
FORMALTRANSITION
FROMTCSTO
IMPLEMENTATION
(IFTCS)
5.6.3
CLIENT
ACCEPTANCEOFFINAL
BESTBUSINESS
PRACTICES
(IFTCS)
5.6.2
CLIENT
ACCEPTANCEOF
DESKTOPDOCS
(IFTCS)
5.6.4
CLIENT
SIGNOFFTOMOVE
FORWARD
5.6.5
TYLERFORMS/GODOCS
INSTALL
6.1.7
CONTROLPOINT6
IMPLEMENTATION
6.4
AUTHORIZATIONTOLOAD
FORM (S)ONTYLERFORMS
SERVER
6.4.1
FUNCTIONALLEADER
ACCEPTANCEOFTRAINING
7.3.1
CLIENTAUTHORIZATIONTO
MOVEFORWARD
7.3.2
LIVEPREPARATION
7.0
LIVEPROCESSING
8.0
POSTLIVEPROCESSES
9.0
GOLIVEPLANNING
7.1
PERFORMLIVE
TRANSACTIONSINMUNIS
9.1
POSTLIVE
REVIEW
9.1
STRESSTESTING
7.4
FINALTRAINING
(OPENLABS)
7.3
FINALCONVERSION
7.2
CONTROLPOINT7
LIVEPREPARATION
7.5
POLICYREVIEW
9.1.2
CONTROLPOINT8
LIVEPROCESSING
9.3
EXTENDEDPOSTLIVEIMP
SUPPORT
(Ifpurchased)
9.2
CONTROLPOINT9
POSTLIVEPROCESSES
9.3
CLIENTSIGNOFFTOBEGIN
LIVEPROC
7.5.2
ACCEPTANCEOFPOSTLIVE
TRAINING
DATAPOPULATION
6.2
CONVERSION
6.2.1
COMPLETEAUXTABLES
6.2.2
COMPLETEWORKFLOW
6.2.3
TESTAGAINSTQUALITY
PLAN
6.2.4
TESTAGAINSTPOLICIES
6.2.5
TRAINING
6.3
WorkBreakdownStructure
COREUSERTRAINING
6.3.2
MUNISAPPLICATION
(EveryMUNISApplication&ProjectPhase)
PROCESSDATA
& PARALLELS
6.3.3
ON SITEFORMTESTING
6.3.4
TESTMODS&INTERFACES
6.3.5
ENDUSERTRAINING(Client
Owns ,unlessPurchased )
6.3.6
CONTRACT
MODIFICATION/
INTERFACEANALYSIS
4.8
CONVERSION
ANALYSIS
4.9
DOCUMENT
LESSONSLEARNED
10.2
REPORTING
9.1.3
CONVERSIONACCEPTANCE
7.5.1
FUNCTIONALLEAD
TRAINING
6.3.1
TRANSITIONTO
SUPPORT&
CUSTOMERCARE
10.1
RECONCILIATION
9.1.1
ONSITEGOLIVESUPPORT
9.2
CLIENTLIVEONMUNIS
9.3.1
PHASE
CLOSURE
10.0
CONTROLPOINT10
PHASEorPROJECT
CLOSURE
10.3
PROJECTMANAGER
SIGNOFF
10.3.1
32
PlanningandAnalysis
Thisportionoftheimplementationprocesscommencesonceacontracthasbeensigned.Projectstakeholders
fromtheorganizationareidentified.Thisgroupwillberesponsibleformonitoringtheprojectandprovidingformal
acceptanceofeachphase.Oncestakeholdershavebeendetermined,functionalleadersarechosenfortheproject.
Managementplansareformedregardingthescope,schedule,quality/testing,communication,andriskofthe
project.Thisisaccomplishedincooperationwiththeorganizationsmanagement.Theprocessoftransferring
knowledgetoandfromthefunctionalleadersbegins.Tylerconsultantsthenreviewpoliciesandprocedures
relatedtosoftwarefunctionality.Finally,scriptsaretestedbasedondecisionsmadeandformalacceptancefrom
thestakeholdersisobtainedbeforemovingtothenextphase.
Aspartoftheplanningphase,projectstakeholderswithinaclientsorganizationmustbeidentified.These
stakeholdersmonitortheoverallprojectandareanessentialingredienttoasuccessfulimplementation.They
ensurethattheproductultimatelyaddsvalueandisalignedwiththeorganizationsgoals.OnemethodTylerhas
developedtoverifystakeholdercommitmentandunderstandingofaprojectistosetupperiodiccriticalstops.
Thesecheckpointsmakecertainthestakeholdershavekeptpacewiththeprojectandarefullyawareand
acceptingoftheimplementationprocesstodate.Beforeproceedingtothenextphase,thestakeholdersmust
approvetheprojectsstatus.ThiscriticalstopguaranteestheclientsstakeholdersareonthesamepageasTyler
implementationstaff.Theendresultisasmoothimplementationfortheclientonethatisontimeandon
budget.
33
Onceclientstakeholdershavebeendetermined,functionalleaderswithintheorganizationmustbeidentified.
Functionalleaderswillbethefirstmembersoftheclientsorganizationtolearnthenewsystem.Theywillhelp
decidethebestpoliciesandpracticesincoordinationwithTylerconsultants.Inaddition,theywilleventually
recommendtostakeholderswhentheyarepreparedtoadvancetothenextphaseofimplementation.
INITIATION
1.0
CONTRACT
SIGNING
1.1
PROJECTKICKOFF
1.2
CONTROLPOINT1
INITIATIONPHASE
1.3
AUTHORIZATIONTO
PROCEEDTO
PLANNINGPHASE
1.3.1
PROJECTPLANNING
2.0
SCOPEMANAGEMENT
PLAN
2.1
SCHEDULE
MANAGEMENTPLAN
2.2
STRUCTURAL
FOUNDATION
3.0
CHARTOFACCOUNTS
ANALYSISANDDESIGN
3.1
SOFTWARE
INSTALLATION
3.2
VERIFICATIONTEST
3.3
COMMUNICATIONS
PLAN
2.4
SYSTEMADMIN
TRAINING
3.4
CHANGE
MANAGEMENTPLAN
2.6
RESOURCE
MANAGEMENTPLAN
2.7
CONVERSION
PLANNING
2.8
TYLERFORMSKICK
OFFCONFCALL
2.9
ASISANDTOBE
ANALYSIS
CONDUCTEDBYPM,
TCSORBOTH
4.1
KNOWLEDGE
TRANSFER:
CLIENT
FUNCTIONALLEADERSTO
MUNIS
4.2
QUALITY
MANAGEMENT/
TESTINGPLAN
2.3
RISKMANAGEMENT
PLAN
2.5
KNOWLEDGETRANSFER&ANALYSIS
4.0
CONTROL
POINT3
STRUCTURAL
FOUNDATION
3.5
VERIFICATIONTEST
SCRIPTSIGNOFF
3 .5.1
COADESIGNSIGNOFF
3 .5.2
PROCESSFLOWCHARTS
ANDQUESTIONNAIRES
4.2.1
DESIREDCHANGESIN
BUSINESSPOLICIES
4.2.2
MUNISTO
FUNCTIONALLEADERS
PRODUCTOVERVIEW
DEMONSTRATION
4.3.1
INDEPTHANALYSISOF
MUNISOPTIONS
4 .3.2
AUXILIARYTABLE
ANALYSIS
4.4
BESTPRACTICES
DEVELOPMENT
4.5
DISCUSSPRINTERS&
EQUIPMENT
2.9.2
CLIENTINTERNAL
REVIEWOFBEST
PRACTICES
(IFTCS)
4.5.2
ESTABLISHTIMELINES
2.9.3
DESKTOPPROCEDURES
MANUALS
(IFTCS)
4.6
CONTROLPOINT2
PLANNINGPHASE
2.12
CLIENT
SIGNOFF
ONPROJMGMT
PLANS/ Acceptance
ofPHASEISCHED
2.12.1
PROCESSLIVE
TRANSACTIONS
5.2
DATAFILE
4.10.1
QUESTIONNAIRES
4.10.2
TESTBESTPRACTICES
DECISIONS
(IFTCS)
5.2.1
FORMTEMPLATES
4.10.3
FORM
MOCKUPS
4.10.4
VERIFICATIONCONF
CALL
4.10.6
WORKFLOWANALYSIS
4.11
PERFORM 5DAY
TRANSACTIONTEST
5 .2.2
PERFORM
RECONCILIATIONTEST
5.3
DESKTOPPROC
DEVELOPMENT&
DELIVERY
(IFTCS)
4.6.1
FOUNDATION:
TESTPLANPOLICY&
PROCEDURE
4.7
CONTRACT
MODIFICATION/
INTERFACEANALYSIS
4.8
CONVERSION
ANALYSIS
4.9
VALIDATEFORM
DESIGN&DATA
FILETRANSFERTOTYLER
FORMS
5.4
SECURITYANALYSIS
4.12
VALIDATEPROCESS
FLOW
5.5
CONTROL
POINT4
KNOWLEDGE
TRANSFER&ANALYSIS
4.13
(IFTCS)
REVIEWTYLERFORMS
PROCESSING
2 .9.1
MUNIS&CLIENTPM
DEVELOPSCHEDULE
FOR
PROJPHASEI
2.11
FORMSANALYSIS
4.10
4.3
BESTBUSINESS
PRACTICES
TOBEDELIVERED &
REVIEWED
(IFTCS)
4.5.1
FINALIZEPROJECT
MANAGEMENTPLANS
2.10
HANDENTERDATA
CONTROLSET
5.1
PROOFORDER
4.10.5
KNOWLEDGE
TRANSFER:
STATICENVTEST
(SET)OFTOBE
MODEL
5.0
CLIENT
COMMUNICATESDRAFT
BESTPRACTICES
DECISIONS
(IFTCS)
4.13.1
CLIENT
SIGNOFFONSETPLAN
4.13.2
CONTROL
POINT5
STATICENVIRONMENT
TEST
5.6
SIGNOFFONCONTROL
SETPERFORMANCE
5.6.1
FORMALTRANSITION
FROMTCSTO
IMPLEMENTATION
(IFTCS)
5.6.3
CLIENT
ACCEPTANCEOFFINAL
BESTBUSINESS
PRACTICES
(IFTCS)
5.6.2
CLIENT
ACCEPTANCEOF
DESKTOPDOCS
(IFTCS)
5.6.4
CLIENT
SIGNOFFTOMOVE
FORWARD
5.6.5
34
Setup,TrainingandConversion
Thisportionoftheimplementationbeginswithdataconversion,formsdesign,tableandpreferencesetup,and
primaryusertraining.Systemtestingfollowsthecompletionofthesetasks.Thistestingwilldeterminethesuccess
oftheknowledgetransfertoendusers.Formalacceptancefromstakeholdersisrequiredbeforeadvancingtothe
nextphase.
IMPLEMENTATION
6.0
TYLERFORMS
6.1
CREATEFORMDESIGN(S)
6.1.1
MERGEDATAWITHFORM
DESIGN(S)
6.1.2
LOADFORM(S)
ONTYLERFORMSSERVER
6.1.3
TESTFORMPRINT
ONTYLERFORMSPRINTER
6.1.4
CREATE& SENDDATA
PROOF(S)
TOCLIENT/ TYLERPM
6.1.5
DATAPROOF(S)
ACCEPTANCE
6.1.6
TYLERFORMS/GODOCS
INSTALL
6.1.7
DATAPOPULATION
6.2
CONVERSION
6.2.1
COMPLETEAUXTABLES
6.2.2
COMPLETEWORKFLOW
6.2.3
TESTAGAINSTQUALITY
PLAN
6.2.4
TESTAGAINSTPOLICIES
6.2.5
TRAINING
6.3
FUNCTIONALLEAD
TRAINING
6.3.1
COREUSERTRAINING
6.3.2
PROCESSDATA
& PARALLELS
6.3.3
ON SITEFORMTESTING
6.3.4
TESTMODS&INTERFACES
6.3.5
ENDUSERTRAINING(Client
Owns ,unlessPurchased )
6.3.6
CONTROLPOINT6
IMPLEMENTATION
6.4
AUTHORIZATIONTOLOAD
FORM (S)ONTYLERFORMS
SERVER
6.4.1
FUNCTIONALLEADER
ACCEPTANCEOFTRAINING
7.3.1
CLIENTAUTHORIZATIONTO
MOVEFORWARD
7.3.2
35
LivePreparation,GoLiveandPhaseClosure
Thisportionoftheimplementationbeginswithapreliveprocessreview,proceedstofinaltrainingandconversion
tobefollowedbyqualityassurancetesting.ThephasecloseswithatransitiontotheproductSupportorganization
andformalacceptancefromstakeholders.
LIVE
PREPARATION
7.0
LIVE
PROCESSING
8.0
POST LIVE
PROCESSES
9.0
GO-LIVE
PLANNING
7.1
PERFORM LIVE
TRANSACTIONS
IN MUNIS
9.1
POST LIVE
REVIEW
9.1
STRESS TESTING
7.4
ONSITE GO LIVE
SUPPORT
9.2
FINAL TRAINING
(OPEN LABS)
7.3
FINAL
CONVERSION
7.2
CONTROL POINT
8
LIVE
PROCESSING
9.3
CONTROL POINT
7
LIVE
PREPARATION
7.5
CONVERSION
ACCEPTANCE
7. 5.1
CLIENT SIGN -OFF
TO BEGIN LIVE
PROC
7. 5.2
CLIENT LIVE ON
MUNIS
9.3.1
RECONCILIATION
9. 1.1
POLICY REVIEW
9. 1.2
REPORTING
9. 1.3
EXTENDED POST
LIVE IMP
SUPPORT
(If purchased)
9.2
CONTROL POINT
9
POST LIVE
PROCESSES
9.3
PHASE
CLOSURE
10.0
TRANSITION TO
SUPPORT &
CUSTOMER
CARE
10.1
DOCUMENT
LESSONS
LEARNED
10.2
CONTROL POINT
10
PHASE or
PROJECT
CLOSURE
10.3
PROJECT
MANAGER SIGN OFF
10.3.1
ACCEPTANCE OF
POST LIVE
TRAINING
ClientSharePointSite
Tylerunderstandsthatcurrent,accurateinformationthatiseasilyaccessibleisakeycomponentinanERP
ImplementationProject.AspartofImplementation,eachnewTylerclientwillbeprovidedaClientSharePoint
Website.ThepurposeofthissiteistofurnishtheclientandTylerTechnologiesstaffwithacentrallocationto
plan,storeandaccesspertinentdocumentationandinformationrelatingtotheclientsMunisImplementation
project.TheMunisERPImplementationSharePointsitewillensurethatallprojectstakeholdershaveaneasyto
usetoolthatwillprovideanintegratedlocationtoinquire,reviewandupdateanyandallprojectinformation.
ItisTylersgoaltohavethesiteavailableforintroductiontothenewclientduringtheProjectManagersonsite
KickOffmeeting.Atthismeeting,thePMwillprovideanoverviewofthesiteanddistributeabriefvideothat
furtherexplainsthesiteanditsavailabletools.
ThissitewillbejointlymaintainedbytheTylerandClientProjectTeamsforthedurationoftheimplementation.
Oncetheclienthasgonelive,thesitewillbemaintainedbyTylerTransitionalServicesuntiltheeventualclosingof
allimplementationissuesandtasks.
36
EachClientSharePointsitewillutilizestandardsanddefaultssetbyMicrosoftSharePointsoftware.Thesitewillbe
easytonavigateandprovidetextbreadcrumbsforbacktrackingand/orreturntothehomepage.Toolsofthe
sitewillinclude,butarenotlimitedto:Documents&Links;Announcements;Calendar;ProjectTaskList;Issues&
ActionItems;MSProjectPlan;Modifications&Enhancements;Versioning;ClientAlerts.
ClientHomePage
TheclientHomePagedisplaysanoverviewoftheentireERPImplementation.Inthisexample,asharedcalendar
isdisplayed,aswellaslinkstoProjectPlans,TaskListsandIssues&actionitems.Tabs,seenatupperleft,arealso
availableforvariousprojectphases(Financials,Payroll,andsoforth)toprovidegreaterdetails.
37
ProjectPlan
ThisscreenshowsthedetailprojectplanthatisdevelopedusingMicrosoftProject.Userscanreviewa
globalviewoftheproject,orcandrilldowntophaseandtaskdetail.TheClientSharePointsiteensures
thatanyprojectrelatedinformationisaccessiblefromasinglesite.
7.1 ImplementationRolesandResponsibilities(Appendix7.3)
InadditiontothetemplateprovidedinAppendix7.3andpleasecoverthefollowingitemsinyour
response:
1)
ProjectManagement
2)
HardwareSelectionandInstallationRecommendations
3)
Application(s)Installation(includingdatabase)
4)
Applicationsetup(Tailoring,Configuration,UserSetUp)
5)
ConfigurationChangeManagementControl
6)
DataMappingandConversion
7)
TestingUnitandSystem
8)
ProcessChanges
9)
FormsChanges&Design
10)
Reports
11)
TrainingSystemandEndUser
12)
SystemAcceptanceTesting
13)
Transitiontofulloperations(cutover)
14)
Supportthroughfirstmajorevents(firstpayroll,firstmonthclosing,firstquarterclosing)
15)
BackupandRecovery
PleasereferenceImplementationRolesandResponsibilities(Appendix7.3)onthefollowingpages.
38
2.5.1DataConversion
DataConversionProcess
Thedataconversionprocesscanbethemosttimecriticalelementofeachclientsprojectplan.Itisthe
clientsresponsibilitytoprovideTylerwithreadableconversiondata,includingfilelayoutsandcontrol
totalswhereapplicable,bythedeadlinessetforthintheprojectplan.Failuretomeetconversion
deadlinescandirectlyimpactthelivedate(s).
ConversionofData
Theconversionofdatabeginswithathreefoldprocess.First,theMunisconversiondepartmentatTyler
reviewsthecontracttodeterminewhichconversionswerepurchasedandwhetheradditionaltasksare
required and/or desired. Next, the project manager develops a schedule for sending initial data and
supportingdocumentation,andsetstimelinesforreturnoftheconverteddata.Timingiscriticaltomeet
thedatesforgoingLIVE.Andfinally,theclientdeliversthedatafilestotheconversiondepartment.Also
sentarethename(s)andphonenumbersofuserandtechnicalcontactswhocanassistwithdetailsofthe
conversiondataandfilelayouts,andthosewhowillberesponsibleforinstallingtheconverteddata.
Atimelytransferofdatamustbefacilitatedbyoneofthefollowingmethodswithtrainedstaffavailable
atthetimeoftransfer.
Internet Access (to our Web site: www.tylertech.com)

FTP file transfer
Email with WinZip (Microsoft Windows NT) capability
Tapes, diskettes, or other compatible media
Whencreatingfilesforconversion,theclientmustinclude:
Report with control totals

o Total records
o Total dollars by category (interest, consumption, billed, paid, outstanding, etc.)
File Layout/File Definition
Sample Output
o Sample Tax Bill showing Billing/Payment/Interest/Amount Due
o Sample UB Bill showing readings/Consumption/Billing/Payments/Prior Due/Current Due
Tyler Munis has a dedicated Internet Server used for downloading conversion files. Clients are
encouraged to utilize this server via an Internet connection to download converted files. In order to
ensureefficientdownloadingoffiles,aminimumInternetconnectionof56Kisrecommended.Clientswill
alsoneedFTPknowledgetodownloadofftheTylerMunisserver.
DataConversionInformation
For the Tyler Munis Conversion Department, the first step in the conversion process is receiving the
clients data file(s), data layout(s), supporting documentation, and (optional) screen prints or other
specificexamples.
Datafilesaretheactualinformationfromaclientscurrent(old)system.Ifthecurrentsystemconsistsof
spreadsheets or other simple databases, those may be sent. If the current system is already set up in
more sophisticated data files, clients may have parameter files, code table files, master data files,
temporary and work files, and transaction files. Clients will want most of the master data and some
39
transaction data converted, depending upon the contract, but not parameters or code tables. Examine
thosefilesthathavethemoduleIDaspartoftheirkey(forinstance,employeenumberinpayroll),and
sendthosethatseemappropriatefortheconversionspurchased.(Formoreontheformatandtransferof
datafiles,seeDataFormatsandTimingandDatasections.)
Adatalayoutisadocumentthatdetailshowthedataisarrangedintorecordsandfieldswithinthedata
file. It includes record lengths (if fixed) and field names; field sizes (if fixed) or delimiters; field types
(character,number,date,Boolean,etc);andfieldpositions(eitherabsoluteorrelative)withinthedata
record.TwocommonexamplesaretheCOBOLfdandtheInformix4glschema.Forspreadsheetdata,
thelayoutisimpliedfromcolumnheadingsandsizes.Withoutsometypeofdatalayout,thedatafileis
useless.
Supportingmaterialisoftennecessaryfordecodingandconvertingthedata.First,fieldnamesmayneed
furtherdescriptionforexample,willtheprogrammerknowthatMASTTITLEmeanspayrollpositionin
theoldsystem?OrperhapstheprogrammerneedstobetoldtouseFTEHOWMANYasthenumberof
active FTE array elements. Second, codes may need translation (e.g., in the field MASTDEDTYPE, 1
mightstandforDollarAmount,2forPercentage).Finally,andmostimportant,datamayneedacrosswalk
thatshowsthetranslationofoldsystemcodestonewMuniscodes.Themostcommonapplicationofa
codecrosswalkiswhenpayrolldeductioncodesarebeingconverted,andtheoldsystemscodesdonot
fit into the Munis deduction code scheme. Other common crosswalks include 1099 box codes, parcels,
departments,employeenumbers,locations,andGLaccounts.Thesecrosswalksaretypicallyenteredinto
a spreadsheet, but the Conversion Department can open and use any document that is supported by
MicrosoftWordorMicrosoftExcel.
Tylersconversionprogrammerwillexamineyourdatafilesandlayouts,andusethesupportingmaterials
tointerpret,crosswalk,andgenerallyrearrangethedatafromtheoldsystemintotheMunisformat.If
specific examples have been sent to check, the programmer will look closely at the converted data for
thesepeople/itemsbeforesendingthedatabacktotheclientforintensiveproofing.
DataFormats
Datafilesmaybesubmittedinavarietyofformatsincluding:
ASCII (Line Sequential)types include:
Fixed Length (preferred)
Delimited
BINARY - Data must be in fixed length records, but may include:
Zoned and packed decimal, floating point, and binary numbers
ASCII or EBCDIC character sets
SPREADSHEETS, DATABASES AND OTHER APPLICATIONS.
TylersMunisdataconversionstaffcanconvertdatadirectlyfromanumberofapplications,asopposedto
exporting data to a generic format. Clients should not export files to another format unless specifically
requested.
TylersMunisconversiondepartmentwillmatchclientdataformatstotheTylerMunisfilelayouts.
TimingandReports
In addition tosending data, clients shouldrun a number of reports that will later be used to proofthe
conversion.EachclientandhisorherTylerMunisProjectManagerwilldecidewhichreportsarerequired.
40
Forverificationpurposes,itisimperativethatreportsforproofingberunatthesametimethatdatais
created for transfer to Tyler. There should be no intervening transactions posted between the data
transferandthereporting.Weemphasizethispointasitisdifficulttomatchthedatatotheoutputon
the report in these circumstances. Clients should not send these proofing reports to the Conversion
Departmenttheyshouldbekeptuntiltheconverteddataisreturned,atwhichtimetheclientwilluse
themtoverifytheintegrityoftheconversion.
DataSubmissionMethods
Speed,simplicityandreliabilitymakeelectronictransfersthepreferredmethodofsubmittingconversion
data and supporting materials. Tyler Munis Conversion Department staff will work with each client to
identifythebestmethodofelectronictransferfortheconversion.Methodsinclude:
FTP:
This method requires a direct Internet connection or access to an Internet Service Provider. A direct
Internetconnectionispreferable,asverylargefilescanthenbetransferredefficiently.Accessthroughan
InternetServiceProviderisrelativelyslowasitgenerallyrequiresamodemtransfer.
Email:
Systemssupportingbinaryattachmentsprovideanexcellentmethodoftransferringsysteminformation
and small data files. Attachment size is currently limited to 12 MB, which accommodates most
compressedclientdatafiles.
Modem:
ThismethodisonlyfeasibleforextremelysmallclientsasitismorecostlythantheInternet(duetotoll
phone calls), and not as reliable. It may be adequate for transferring System Information Files. Clients
must have communications software installed, preferably one that includes the ZMODEM transfer
protocol. The XMODEM, or Kermit protocol, is acceptable, but generally less reliable and slower than
ZMODEM.
Inmanycases,initialdatatransferstoandfromTylerMunismaybeperformedonphysicalmediadueto
thevolumeofdatabeingtransferred.However,neartheendoftheconversion/implementationprocess,
there is often a need to transfer smaller files (e.g., corrections, amendments, additions). Having an
electronictransferoptionavailableatthisstageoftheimplementationisinvaluabletothesuccessofthe
implementation.
Inthecaseofphysicaltransferringofconversiondata,allpackagesshouldbeaddressedto:
TylerTechnologies,Inc.
MunisDataConversionDepartment
370U.S.Route1
Falmouth,ME04105
TelephoneNo.2077812260(requiredonsomeAirBills)
Topreventdamage,alldiskettesandtapesshouldbepackedinsturdycontainersorenvelopesreinforced
withstiffcardboard.
Unless specifically instructed, all materials should be sent via an air express carrier (Federal Express,
Airborne,UPS,ExpressMail,etc.),overnightorsecondday(whenavailable).Itisagoodideatogowitha
servicethatletsindividualstracktheirpackages.
41
PLEASEDONOTSHIPMATERIALSVIAU.S.POSTALSERVICE
DataConversionNotes
Belowaresomegeneralnotesandsuggestionsforeasingtheconversionprocess:
EachtimedataissenttoTylersMunisconversiondepartment,clientsshouldremembertoget
from the original system any reports and/or screen prints that will later help to verify the
converteddata.
Ateachconversionstep,clientswillbesentoneormoreErrorReport(s)textfile(s)containing
errsomewhereinthename,xx_err.txt.Thesewarningmessagesshouldbereadcarefully,as
theyindicateproblemsencounteredwhenconvertingthedata,andoftenholdtheexplanation
for discrepancies in the verification process. In addition, many of the messages indicate a
situation that will require manual maintenance later, when the client goes live with the
converteddata.IfaReadmetextfileisalsoreceived,itmayincludefurtherexplanationsoferror
messagesandconversiondecisions.
Converted data is generally loaded to a Training database first, and not loaded to the Live
databaseuntilverifiedandacceptedbytheclient.However,becauseparameters(controldata)
andcodetablesareenteredonsite,itisimportanttohandlethisinsuchawaythatmanualdata
entryismostlydoneinonlyonedatabase.ClientsshoulddiscussthiswiththeirProjectManager,
andverifythatthoseresponsibleknowwheretoloadconversiondataateachstepandhavethe
abilitytocopylivetotest.
Conversion of the same data again with requested changes (repeated conversion steps) will
completely overwrite the files/tables involved, in whichever database(s) they are loaded, so
clients should not begin maintenance of any data until satisfied that the corresponding
conversionstepisdone.Ifaclientwantstobegindataentryandisnotsurewhetherthisareaof
datawillbeaffectedbyfurtherconversions,theyshouldasktheconversionprogrammer.
Clientsshouldnotifytheconversionprogrammerifanymaintenanceofaconvertedmastertable
isbegunbeforeallconversionstepsforthatmodulearedone,astheprogrammerthenneedsto
consider how adds, drops, and changes in the master will affect the other conversion steps.
(Employee Master, for instance, is often taken over by the client before many other payroll
tablesareconverted,butthisrequiresprogramchangesandadditionalinformationsentbythe
client.)
Processes and reports recommended by the conversion department for each module are only
the minimum; in all cases, additional verification is needed. This may include spotchecking
severalindividualIDsthroughallscreens;browsingthroughasinglescreenforaselectedgroup
of IDs; verifying various data fields, counts, and amounts for selected groups through screens
and/orreports;andprocessingadditionaltransactions.Alldataandprocessescriticaltoaclient
shouldbecheckedcarefully.
42
ServiceTeamExperienceand
Capabilities
Section 8
6.8
DescriptionofServiceTeamExperienceandCapabilities
1)
Pleasepresenteachteammemberandtheirroleontheproject.
2)
Pleaseprovideresumesandrelevantexperienceforeachproposedteammember.
TylerTechnologies,Inc.willprovideinformationonTylerpersonnel.Weareunabletoassignpersonnelto
aprojectuntilTylerisselectedandanagreementisexecuted,inanefforttomosteffectivelyuse
resources.
PerinstructionsoftheRFPrelatedtopagelimitations,pleasereferenceResumesofKeypersonnelin
Section14ofthisproposalresponse.
43
OnGoingProductSupportand
MaintenancePrograms
Section 9
6.9
OnGoingProductSupportandMaintenancePrograms
Tylerknowsthatsatisfiedclientsmorethananyothersinglefactordetermineacompanysongoing
success.Wealsorecognizethatsupportisakeycomponentofcustomersatisfaction.Thatswhywe
provideourclientswithsupportinavarietyofways.Wewanttoensuretheymaximizetheiruseof
Munis,receivingthebestreturnontheirinvestment.
Somecompaniescontractoutapplicationsupporttoalessknowledgeablethirdparty.Incontrast,Tyler
offersacompletesolution,withallMunisCustomerSupportServicesprovidedbyinhouseexpertise.Our
missionistobecometheindustryleaderinprovidingtimelyresponseandcallclosuretoclientsandon
sitetrainers,resultinginahighlevelofclientsatisfaction.
TheMunissupportsolutionincludesthefollowingservices,describedindetailinthesectionsthatfollow:
Munis Technical Support
Software Development and Updates
OSDBA Support
Disaster Recovery
Application Hosting
Munis Consulting Solutions
Tyler Customer Portal and Website
Local User Groups
Annual Users Conference
Included with Annual Support

Optional
Optional
Optional
Optional
Optional
MunisTechnicalSupport
CustomerSupportaveragesa70%incomingresponserate.Theremaining30%ofthecallsarereturned
withinonehour,unlessreceivedattheendoftheday;thosecallsarereturnedthenextmorning.
FocusedbyApplication
MunisCustomerSupportisdividedintoapplicationspecificteams,plusaseparateteamforOSDBA
(OperatingSystem/DatabaseAdministration)contractclients.Applicationspecificteamsallowa
techniciantofocusonagroupofapplicationsandthereforeofferahighlevelofproductexpertisetoour
clients.
CallTrackingandPriorities
TylerrecordsallclientcontactsinaCustomerRelationshipManagement(CRM)system.Thissystemtracks
thehistoryofeachincident,includingthepersoncalling,timeofthecall,priorityofthecall,problem
description,supportrecommendations,clientfeedback,andresolution.
44
Apriorityisassignedtoeachcalllogged:
#
1
2
3
4
Description
Critical Issue system is down
Severe issue, but there is a work around
Important issue not severe
Lowest priority issues
Average Days Open

<24 Hours
10 days or less
30 days or less
60 days or less
Forsystemapplications,standardphonesupportcoverageisdetailedbelow.Theclientcanalsocontract
withTylerforsupportserviceoutsideofstandardhours.
Standardsupporthours
Financials
Payroll/HR
Tax/OtherRevenueandCollections
UtilityBillingandCollections
OS/DBA
TylerReportingServices
TylerEducationManagement
TylerForms
CallEscalationProcess
8:00AM8:00PMEST(MondayFriday)
Eachday,SupportProductManagersandSeniorSupportAnalystsreviewopenPriority1callsintheir
focusareatomonitorprogress.
Otherprioritycallsstillopenarereviewedperiodicallyandescalatedasrequired.Thepriorityofagiven
callmaybemodifiedasTylerbecomesmoreinformedaboutthecircumstancessurroundinganissue.For
example,alowerprioritycallmaybecomePriority0ifresearchdiscoversamorecriticalissueora
previouslyunknowndeadlineorpenalty.
RemoteDiagnosticTool
TylerusesCitrixsGoToAssistasitsremotesupportsolutionviatheInternet.Oursupportstaffcan
sharetheclientsdesktopandseewhattheendusersseeandviewthesitespecificapplicationsetup.
GoToAssistisafast,easytousetoolthatprovidesahighlysecureconnectionwith128bit,endtoend
AESencryption.EveryGoToAssistsessionisrecordedandstoredfor90daysandwesurveycustomers
immediatelyfollowingeachsessiontogathervaluablefeedback.
TylerCustomerPortal
Inadditiontophonesupport,clientscanlogsupportincidentsviatheTylerCustomerPortal.Technical
Supportrespondsviaemailwithin24hourstoTCPincidents;therefore,Tylerrecommendsthatclients
useitfornoncriticalsupportonly.
ClientscanalsousetheTylerCustomerPortaltoregisterforemailgroupsbasedonspecificMunis
applications.Tylerusesthesegroupstoinformclientsofcriticalissues,otherissuesthataffectalarge
numberofclients,andtodistributehelpfultechnicaltips.
45
Upgrade
46
Section 10 OnGoingTrainingPrograms
6.10
OnGoingTrainingPrograms
ThevendorwillberesponsiblefortrainingPDMWDscoreteaminallaspectsoftheproductandassist
withsetupandconfigurationoftheproducttoaccommodatePDMWDsspecificenvironment.The
vendormustsupplyapricelistforcontinuedtrainingofPDMWDscoreteaminordertoachievealevelof
productproficiency(forpricingpurposes,assumeacoreteamofupto12persons).Ongoingtraining
schedules,locationsandcostsshouldalsobeprovidedintheeventthattrainingisrequiredinthefuture.
Thepricingoftheseitemsshouldbeincludedinthepricingtemplatefoundinappendix7.4
Tylerconductscompletetrainingduringtheimplementationofoursoftware,howeverweknowthat
ongoingtrainingisimportantforourclientstolearnaboutandimplementadditionalfeatures,learn
aboutnewsoftwarereleases,trainnewusers,andrefreshtheknowledgeofexistingusers.Inadditionto
trainingduringtheimplementation,TyleroffersadditionalresourcesincludingcontactingProduct
Supportviaphoneoremail,aKnowledgeBaseofhowtodocumentsandvideosavailablefromour
website,andReleaseNotesaccompanyingeverynewsoftwarerelease.Also,OnlineEducationoffers
inexpensivegrouptrainingforpopulartopicsviatheInternetandadditionalonsitetrainingisavailableto
bescheduleduponrequest.OtheravenuesfortrainingandcollaborationareTylersannualUser
ConferenceandregionalUserGroupshostedbyusersofTylerproducts.
TheWaterDistrictmayprovidenewhireswithKnowledgeBasedocumentsthatitsusershavecustomized
toshowproceduresspecifictotheWaterDistrict.Inaddition,theWaterDistrictshouldassigninternal
resourcesforongoingtraining.Theseresourcesdonotneedtobededicatedtrainers.Instead,theymay
befunctionalleadersorsubjectmatterexpertswhowillprovideinternaltrainingasneeded.
Tylermayalsoconductonsitetrainingaftertheimplementation,asrequestedbytheWaterDistrict.This
onsitetrainingwillbebilledatthethencurrentdailytrainingrate.
PerinstructionsoftheRFP,pricinghasbeensubmittedunderseparatesealedcover.
47
Section 11 LegalDocumentsandCompliance
Reports
6.11
1)
2)
3)
Providealllegaldocumentsandcompliancereportsasrequested
Standardsalescontract.
Softwarelicensingagreement.
Standardsupport/maintenanceagreement.
11.1 SampleLicenseAgreements
Duetopagelimitations,pleasereferencetheSampleLicenseAgreementsontheCDintheinsidecoverof
theoriginalbinder.
4)
Performancebenchmarksfortheproposedhardwareenvironment.
Munisisascalablesolutionthatmeetstherequirementsofallorganizations,regardlessofsize,andcan
growtomeetincreasingdemands.Munisperformswellonmodestnetworkswithahandfulofusersor
onlarge,distributednetworkswithhundredsofusers.Munishasthefeaturesthatlargeorganizations
needtoruneffectively.AndsmallerclientsdontoutgrowMunisitexpandseasilytomeettheir
changingneeds.Basedonclientfeedbackandexperience,internaltestingandASPhostingwehave
learnedtotailorthefullMunisERPsolutionspecifictoaclientbasedontheirsizeandneeds.
TherearenolimitationsintheMunisERPsoftwareforusergrowth.TheERPsystemisbasedonanntier
architectureandcanscalebothverticallyorhorizontally.FileSystem/DiskArray/DatabaseEngine
configurationallowsforadditionalallocationofdiskavailabilityforgrowingdatabasesandautomaticfile
growth
48
Section 12 CompletionofScorecard
6.12
CompletionofScorecard
1)
FISandHRSystemFunctionalRequirementsScorecard(Appendix7.1)
Checklist
TylerConfidentialityStatement
TradeSecrets
ThePadreDamMunicipalWaterDistrictSystemFunctionalRequirements(Checklist)includesvaluable,
confidential,andproprietarydataandinformationofvariouskinds.Suchdataandinformation,called
"TradeSecrets,"concern:
TheCompany'svariouscomputersystemsandprograms;
Techniques,developments,improvements,inventions,andprocesses
thatare,ormaybe,producedinthecourseoftheCompany's
operations;and
AnyotherinformationnotgenerallyknownconcerningtheCompanyor
itsoperations,products,suppliers,markets,sales,costs,profits,client
needsandlists,orotherinformationacquired,disclosed,ormade
knowntoEmployeesoragentswhileintheemployoftheCompany,
which,ifusedordisclosed,couldadverselyaffecttheCompany's
businessorgivecompetitorsanadvantage.
SinceitwouldharmourCompanyifanyofourTradeSecretswereknowntoourcompetitors,itisthe
Company'spolicythattheChecklistnotbedisclosedtoanypartyoutsideofthepartyaddressedasthe
recipientofthisproposal.
WhereverTylerTechnologies,Inc.hasrespondedaffirmativelytocertainfunctionalchecklist
questions/requirements/specificationsasrequiringtheuseofTylerReportingServices,thePadreDam
MunicipalWaterDistrictissolelyresponsiblefordevelopmentofthenecessary/requiredreport(s),unless
specificallyindicatedotherwise.
12.1 FISSystemFunctionalRequirementsScorecard(Appendix7.1A)
PleasereferenceFISSystemFunctionalRequirementsScorecard(Appendix7.1A)onthefollowingpages.
49
12.2 HRSystemFunctionalRequirementsScorecard(Appendix7.1B)
PleasereferenceHRSystemFunctionalRequirementsScorecard(Appendix7.1B)onthefollowingpages.
50
Section 13 PricingInformation
6.13
PricingInformation
1)
UsePricingTemplateprovidedinAppendix7.4
2)
Signedbythepersonauthorizedtocontractuallyobligatetheorganization.
3)
IncludeunderseparatecoverwithRFPresponse.
4)
Ifalternatepricingissubmitted,includemorethanonetemplateanddistinguishthisdocument
fromtheoriginal.Thisshouldalsocomeunderseparatecover.
PerinstructionsoftheRFP,pleasereferencePricing(Appendix7.4)underseparatecover.
PricingwithintheFHRISRFPresponseisbasedonapurchaseofTylersCoreFinancials,Payrolland
HumanResourcesubmittedunderseparateproposal.InanefforttoeliminateduplicatepricingallCore
SystemModulesarepricedwithintheFinancial,Payroll/HumanResourceproposal.
51
Section 14 Tyler'sAppendix1:Additional
RequiredInformation
ThenumberofpagesintheRFPresponsecannotexceed50pages.Appendiceswillnotbecountedas
partofthe50pagelimit.Resumesandmarketingmaterialmaybeincludedandwillnotbecounted
towardsthe50pagelimit;howeverthisinformationmustbeinitsownsectionatthebackoftheRFP
response.Allmaterialsmustfitintoasinglebinder.Pleasesupplyfivehardcopiesandtwoelectronic
copies.
14.1 TylerTechnologiesResponsetoSection2.2Scope
2.2
Scope
ThisprocurementisfortheimplementationofaFIS,HRandPayrollsystemthatwillmeettheneedsof
theDistrict.ThesuccessfulSystemProviderssolutionwilladdressalltherequiredelementsinthisRFP.
ThemajoritemsthataretobeaddressedbytheSystemProviderintheresponsetotheRFPforthe
implementationoftheFHRISincludethefollowing:
FIS/HR/PayrollSoftwaremodules
ThissectioncontainsabriefdescriptionofavailableTylerproducts:
14.1.1 MunisFinancialManagement
AccountsPayableManageandmaintainallaspectsofvendorinvoice,payment,trackingandhistory.
TheMunisAPmoduleoffersexceptionalflexibilitysuchasliquidatingpurchaseordersinfullorinpart,
andviewingdetailedinformationonline.SavecentralAPemployeetimewhenindividualdepartments
enterinvoices,scheduleinvoicesforpaymentonaflexiblebasisandusetherecurringinvoicefeature.
Calculatinghowmuchsalestaxtorefundattheendoftheperiodisbasedonyourstatesspecific
requirements.Theintegratedworkflowfunctionalityallowsusertorouteandapproveinvoicesonlineall
withoutloggingintoMunis.
AccountsReceivableARprovidestwomajorfunctions:collectionsofmiscellaneouscashandthe
collectionofbilledreceivables.Processingoverthecounterormailedpaymentsfornonbilleditemssuch
aslicenses,permits,andregistrationsiseasyusingMunisARsoftware.Youalsohavetheoptiontoprinta
receiptifnecessary.Setchargecodestofacilitatedataentryandprovidedetailedorsummaryanalysis
(daily,weekly,monthly)bytype.Additionally,youcanpresetGeneralLedgerrevenueaccountstothese
codessothatdataentrypersonneldoesntneedtoknoworhavetoenteraccountnumberscreating
efficiencies,andsavingyourorganizationcriticaltimeandresources.
BudgetingManageexistingandprojectedbudgets.Createanunlimitednumberofbudgetprojections,
insummaryordetail,andthenproduceworksheetsandproposedbudgetreportsforreview.Use
spreadsheetviewsforquickreviewandupdateofprojections.Ifyouwantmoresophisticatedanalysis,
youcanevendownloadyourprojectionstothirdpartyapplications,andthenuploadthenewnumbers.
52
OptionalSalary/BenefitProjectionsinMunisPersonnelhelpyouaccuratelyforecastallemployeerelated
costs,includingstepraises,vacancies,andallbenefits.
ContractManagementCreateandapprovecontracts,includingmultiyearcontracts,forpurchasesand
encumbertheappropriatefundsinadvance,beforedetailssuchasquantitiesanddeliverydatesare
known.Asthespecificsbecomeclear,createrequisitions,purchaseordersandinvoicesthatrefertothe
contracttoavoidreencumberingthesamefunds.Allocatecontractsbyaccountoraccountsegment.You
candefineMilestones/KeydatesthattriggeroptionalMunisDashboardalerts.Youcanthencreate
notificationbusinessrulestoalertappropriatestaff.Anyactivitytiedtothecontractcanbetracked,
includingpendingpayments,openpurchaseordersandrequisitions,aswellascontractchangeorders.
ContractManagementisfullyintegratedwithGeneralLedger,Requisitions,PurchaseOrders,Accounts
Payable,andWorkflow.
FixedAssetsManageagovernment,school,orutilitysrecordkeepingofallfixedassets,suchasland,
buildings,machineryandequipment,constructioninprogress,andinfrastructure.Createassetrecords
frompurchaseordersordirectlyfrominvoices.Fulfillauditorsrequirements,improvetransparencyand
gainvisibilityintoyourorganizationsspendinghabits.Simplifyrecordmaintenanceandreportingbytying
anunlimitednumberofindividualassetstomasterassets.Trackitemstransferred,missing,notinuse,or
dueformaintenanceorreplacement.Andcalculatedepreciationbyselectivemethodssuchascomposite
rate,andreportonthedepreciationschedule.MunisFixedAssetsprovidesacompletesetoffinancial
statements,fullyreflectingyourorganizationsinvestments.
GeneralBillingCreateinvoicesandbillsformiscellaneouscharges,suchasrentedbuildingspace,
chargesforparkingspaces,orcertaintypesofpermits.GeneralBillingcreatesinvoicesforvarious
departmentsandactivitiesnotcoveredbyotherMunisrevenueapplications,suchasUtilityBillingorTax.
Iteliminateshandwrittenbillsandmanualcalculations,andtotalsinvoicelinesandprovidesaccurate
paymentinformation.GeneralBillingworkswithMunisPaymentEntry(AccountsReceivable)andGeneral
Ledger,andprovidesaccurateanduptotheminuteaccountability.
GeneralLedgerMeetallGAAFRandGAAPstandardswiththistruemultifundbudgetingandaccounting
system.Acornerstoneofaverypowerfulfinancialmanagementsystem,itisfullyintegratedwithallother
Munisapplications.MunisScheduler(optional)canautomatetheprocessingofcertainreports.It
accommodatesmultiyearfundsandgrants,aswellasstaggeredfiscalyears.GeneralLedgermaintains
accountbalancesforbothBalanceSheetandSubsidiaryLedgers.Itisacomprehensivejournalprocessing
systemautomatejournalreversal,retrieveuptotenyearsofjournalhistory,andaddasmuch
descriptivetexttoeachjournalentryasneeded.Quick,onlineaccesstoaccountinformation,including
theabilitytodrilldowntosubsidiarydetailanddrillacrosstorelatedinformation.Alsoincludedare
reportstohelporganizationsachieveGASB34compliance.MunisGeneralLedgerisdistributedin
conjunctionwithBudgetingandAccountsPayable.
InventoryTrackinventoryacrosstheorganizationandinmultiplelocations,eliminateunnecessary
purchasesandwastefulspending,andreportitemssuchasofficesuppliesandpublicworksinventory.
MunisInventoryautomaticallymanagesallinventoryaccounting,includingonhandbalances,andmonth
todateandyeartodatevalues.UsewithMunisPurchasingtobuyitemsinbulkandissuethemto
departmentalusersasneeded.Choosetheitemcostmethod:byaverage(overalllotsreceived),orFIFO
(firstin,firstout).Managesallinventoryaccountingautomatically,includingonhandbalances,monthto
date(MTD)andyeartodate(YTD)values.
53
ProjectandGrantAccountingTrackmultiyearbudgets,expendituresandrevenuesforuserdefined
projectssuchascapitalimprovements,specialprogramsandsoon.Userscanrecordprojectdetailinthe
GeneralFundaswellasallotherfundssuchasSpecialRevenue,Grantsandmore.CreateseparateGrants
andtracktheentiregrantprocess,fromapplicationthroughconversiontoaproject.Itisfullyintegrated
toallMunispostingprograms,sothatanydetailedPurchasing,Payables,Payroll,orCashReceipts
transactionscanbepostedtoprojectsaswellastoGeneralLedgeraccounts.Project&GrantAccounting
isasubsidiarymoduleofGeneralLedger,andisdistributedseparately.
PurchaseOrdersControlprocurementcostsbydecentralizingrequisitionentry,automatedworkflow
approvalsandonlinebudgetchecking.Then,throughstatisticalreportingMunishelpstoevaluatevendor
performanceandunderstandwhatisspent.Thisensuresfinancialdataisalwaysuptodatebyconfirming
whetherapurchaseiswithinbudgetduringPOentryandbyupdatingtheavailablebudgetinrealtime.
WithWorkflowapprovals,youdefinethebusinessrulesspecifictoyourorganization.Forexample,you
canrouteoverbudgetpurchaseorderstotheproperapproverautomatically.Workflowcanalsonotify
requestorselectronicallywhentheirrequisitionisconvertedtoapurchaseorder.Reportonvendorsbya
varietyofcodesyoudefine,suchastype,class,geography,andperformance,amongothers.Thisallows
youtosumandanalyzePOandinvoiceinformationforspecificvendorcategories.Inaddition,Munis
supportsblanketpurchaseorders,contracts,priceagreements,andbidsandquotes.
RequisitionsElectronicentryofrequestsautomaticallycreatestheappropriatebiddocumentsand
updatestheavailablebudget,ensuringemployeecompliancewithbusinessrulesandeliminating
purchasingfraudandabuse.NextyearentryofrequisitionsandPOsissupported.Administratorscan
createmultiplePOsfromasinglerequisition,oronePOfrommultiplerequisitions,viewavailablebudget,
commoditydataandmore,canidentifypurchasesasassetsforlaterimportintoMunisFixedAssets,and
cansendrequestorssuggestedvendorsfortheirsupplyneedswithdetailedreasoncodesandcomments.
TreasuryManagementAutomateallaspectsofatreasuresdepartmentwiththetoolsprovidedinthis
moduleDisbursementandCheckReconciliationfunctionsfromAccountsPayableandPayroll;Cash
Receiptsmoduleforbothmiscellaneousreceiptsaswellasbillpayments;aseparatefileforrecording
bankaccounttransactions,includingpooledcash;investmentsdetailfile,andaDebtdetailfile;cashflow
forecasting,foranycashaccountforanydaterange,providingtheoptiontointegratewithaccounting
systemtransactionstoprovideabudgetvs.actualcashflowfile;andBankReconciliationreconciles
Munis cashaccounts(bookbalance)withtheircorrespondingbankaccounts(bankbalance).
14.1.2 MunisHumanCapitalManagement
ApplicantTrackingMaintaindataforjobapplicantsbyautomatingthehiringprocessfromonline
applicationcreationandprocessingandresumeevaluation,tothetrackingofapplicantinformationand
schedulingofinterviews,tobuildingpersonnelrecordsonceapersonishired.Monitorandreportonthe
statusofalljobrequisitionsandapplicants.Createunlimitedcustomizedconditionsandapplicationsfor
eachposition,andcreatereportsoftopscoringcandidatestocompareskillsandqualifications.Accept
resumesviasocialnetworkingsitessuchasFacebook.ViatheMunis ApplicantTrackingSocial
NetworkingIntegration,FacebookuserscanvisitstateandlocalgovernmentFacebookpagesto
view/searchcurrentjobopenings,submitanapplicationandoptintoreceiveupdatesonfuturejob
openings.Thisintegrationalsoallowshumanresourcesemployeestoeasilycorrespondwithpotential
hires.Fullyintegrated,personnelinformationcreatedinMunisApplicantTrackingisautomatically
populatestootherMunismodules,includingHumanResourcesManagement,EmployeeProfessional
54
DevelopmentandPayroll.AlljobopeningsandassociatedinformationareavailableontheRoleTailored
Dashboard.
EmployeeSelfServiceGiveemployeesgreateraccesstokeyinformationandservices,andreducestaff
timespentrespondingtoroutinerequests.Employeesupdatepersonalinformation,requestleave,or
checkcompensationquickly,confidentially,andsecurelythroughtheInternet.Usersgainaccessthrough
secureconnectionsusingauniqueusernameandpasswordtologintothesystem,andcontrol
permissionstoviewandchangeinformation.MunisEmployeeSelfServiceofferscontinuity,becauseit
activelyextractsinformationdirectlyfromtheMunisdatabase.Websiteinformationiscurrentbecauseof
thisdirectconnectiontoyourMunisdatainformationisreflectedinrealtime.
HumanResourceManagementProvidesimmediateaccesstojobrelatedinformationatallstagesof
employment.Frompersonalinformation(emergencycontact,address,phonenumber)andeducation/
certificationstobenefitelectionsandwage,promotionanddisciplinaryhistory,importantemployee
informationisavailableinoneeasilyaccessibleplace.Strictsecurityensuresthatonlydesignated
employeesarecapableofaccessingemployeerecords.FullintegrationwithMunis PayrollandBudget
simplifiesthesharingofdatachangestoemployeedatarecordsareelectronicallytransferredthe
Payrollsystemwithnoduplicationofdataentryneeded.UsingMunisWorkflow,youcansetupbusiness
rulesforpersonnelactions,includinginquiries,leave,termination,civilservice,attendance,
reinstatement,etc.Createjobdescriptionsandrequirementsfornewjobopeningsandimmediately
accessthatinformationinMunisApplicantTracking.Makechangestoaccrualsettingsandemployeescan
instantlyaccessupdatedsickandvacationaccrualsinMunisEmployeeSelfService.Analytictoolsand
completereportingalsoprovidetherightinformationtomakeinformedworkforce.
PayrollImplementapaperlesspayrollprocess,streamlinetimesheetentryandensurealllocal,state
andfederalrequirementsaremetwithMunisPayroll.Standardpayrollfunctionsinclude:payrolland
expensereimbursementprocessing;reconciliationofemployeeinsurancereportstomonthlypremium
statements;manualorautomaticcheckreconciliation;supportofelectronictimesheetentry;integration
withsystemsthatemaildirectdepositnotices;verificationandtrackingofemployeeSocialSecurity
Number,dependentandemergencycontactinformation;andmore.MunisPayrollalsointegratesfully
withMunisEmployeeSelfServiceprovidingW2,tax,benefitandaccrualinformationtoemployeeswhen
theysignintoyourEmployeeSelfServicewebsite.Changesmadebytheemployee,suchasaccrual
requests,benefitselectionsandmorearetransmitteddirectlytothepayrollsystemforapprovaltoreflect
inemployeepay.
14.1.3 TotalTyler
TylerFormsGaincontrolofyourorganizationspaperworkandreducepaper,printingandmailingcosts.
Controlwhere,how,andinwhatordertoprintpurchaseorders,invoices,checks,andmorewiththe
TylerFormsOutputSolution(TFOS).TFOSmergesyourapplicationdatawithtemplatizedelectronicform
designs.Theresultscanbeprintedtoyourexistingnetworkprinters,nomatterwherethehardwareis
physicallylocated.WithoptionalTylerGoDocs,formoutput,suchasfordirectdeposits,canbeemailed
andallformoutputcanbesavedasaPDFfile.Inaddition,GoDocsenablespurchaseorderstobefaxedor
emailed.
TylerReportingServicesCreatereportsandqueriesinformatsuniquetoyourorganization,andprovide
therightinformationtotherightpersonattherighttime.DesignedforusewithMicrosoftSQLServer
databaseserver,userscanaccessandreportinformationstoredinanyoftheirMunisdatafiles.The
55
databaseviewsandmodelsareeasytouse,incorporatesecurityandpermissionssetwithinMunis,and
areanefficientwaytoconnecttothedatabase.Usestandardreportsorcreateuniquereports.Available
reporttools:ReportBuilderadhocquerytool,requirestheuseofmodels;andCustomDatabase
ViewsatooldesignedforbuildingmorecomplexreportsusingBusinessIntelligenceDevelopment
Studio(BIDS)and/orvisualStudiothatusesTylersexistingcustomviews.Alibraryofsharedreportsis
availableincludes,BudgetProjection,OpenPOReport,Top50VendorPayments,VendorHistory,Time
Sheet,Department/EmployeeAccrualReport,DailyReceiptsReportandmore.
TylerRoleTailoredDashboardStreamlineworkflowandimprovedataanalysiswiththisWebbased,
simplifiedwayoffindingandaccessingthedataneededtoquicklyactuponapprovals,notificationsand
alerts.Userslaunchprogramsandotherapplicationsfromasingleworkareaprovidinga360degreeview
ofdatadisplayedinrealtime,assuringaccesstothemostuptodateandaccurateinformation.
DevelopedusingMicrosoftSharePoint,therolebaseddashboardemploysWebPartsforeasy
customization.WebParts,suchasMyWork,Payroll,OpenPositions,andBudget,andcanbeaddedtothe
Dashboardonaperuserbasis,orbyasystemadministratorforeveryonetoaccess.Itsimplifiessharing
information,viewingcriticaldata,andaccessingdailywork.
CompletedFunctionalrequirementsscorecard
PleasereferenceCompletedFunctionalRequirementsScorecardinSection12.
Softwaremaintenanceandsupport
PleasereferenceSoftwareMaintenanceandSupportinSection9.
Softwareupgrades
TyleroffersitsMunissystemasacanned(vanilla)productandthusmaintainssupportsonlyoneversion
ofthesoftware.ThereforeanycustomizationtotheproductisdonebyTylerandtreatedasan
enhancementtothesoftware.Theseenhancementsarethenmadeavailabletoallcustomerssothatour
staffcanprofessionallysupportthesoftware.
ManyenhancementsaremadetotheMunisapplicationseachyear.Theseenhancementsandbug
patchesarefullydocumentedandavailableonthecompanywebsiteforcustomerstoreview.
Shouldanupgradeoccurduringanimplementationeachcustomerisgiventhechoicetoupgradeatthat
timeortowaituntiltheimplementationiscomplete.Typicallycustomerswillchoosetoloadthemost
recentreleaseifthereareenhancementstheywouldliketotakeadvantageof.
Softwarelicenses
Softwarewarranties
PleasereferenceSampleLicenseAgreementsontheenclosedCDwhichislocatedontheinsidecoverof
theOriginalBinder.
56
Datadictionariesforallsystemcomponents
DatadictionariesareavailableacrossallmodulesoftheMunisERPsystem.
IntegrationArchitecture
TheMunisERPsuitehasthecapabilityofinterfacingwithsoftwareproductsthroughavarietyofmethods
includingASCIIflatfileimportandexportprograms,realtimeprogramintegrationusingHTTP/XMLWeb
Services.Munisalsoincludespredefinedintegrationpointsoutofthebox,requiringlittleornosetupto
manypopularthirdpartysystemsincludingMicrosoftOffice,ESRIArcGISandKronosTimeand
Attendance.
ComputinghardwareinfrastructuretosupporttheFHRIS
Serversandserverinstallation/configurationatPDMWDfacilities
TheMunisERPsystemisamultitieredsolution;assuch,thehardwarerequirementscanvarydepending
onthemanyvariablessuchastheclientsdeploymentpractices,Tylerproductspurchased,andwhether
virtualizationand/orhighavailabilitywillbeutilized.
A3tierarchitectureisthemostcommon,utilizingweb,application,anddatabasetiers.Thesystemcan
supportnetworkloadbalancedweb/applicationservers,SANstorage,reportingservers,content
managementservers,andaSQLServerclusterand/orMirror.
RefertoprevioussectionsforexampleofaserverMunisenvironment.
57
Workstationsandworkstationinstallation/configurationinatPDMWDfacilities
Thissectionoutlinestheminimumandrecommendedsystemrequirementsforclientworkstations
accessingtheMunisERPsystem.
Minimum
Recommended
OperatingSystem
WindowsXP/MACOSX
WindowsVista/7
Processor(CPU)
Pentium4
DualCore
Memory(RAM)
1GB
2GB1
Monitor/
Resolution
15''LCD/17CRTMonitor
1280x800recommendedminimumresolution
InternetBrowser
InternetExplorer7.0+
MozillaFirefox3.0+
AdditionalSoftware
MicrosoftSilverlightbrowserplugin
JavaRuntimeEngine(JRE)6Update16+2
Microsoft.NetFramework3.53
2GBRAMrecommendedforusewithTylerContentManagerclientorBusinessIntelligenceDevelopmentStudio
(BIDS)forusewithTylerReportingServices
2
JRErequiredforTylerContentManagerclientonly
3
Microsoft.NetFrameworkrequiredforMicrosoftOfficeAddinsandTylerCashieringclientonly
Printersandotherperipheralequipment
PrinterSpecifications
HPBrandBlack/WhiteLaserJetNetworkedPrinterwithStaticIPAddress
IEEE1284BCompliantParallelPort(requiredforcheckprintersonly)
HPJetDirectFastEthernetEmbeddedPrintServer
PCL5eDriversInstalled
MinimumMemory64MB
Minimum80InternalTrueTypeScalableFonts
Minimumof2FullInputTrays(ManualFeedTraynotusable)
AccommodatesLetterandLegalSizePaperStock
Note:HPprintersmodifiedwithTROYbrandoranyother3rdpartyMICRsecurityfeaturesarenot
supportedforcheckprinting.
58
TylerFormsHardware
TylerFormHardwareenablesyoutodeliverprofessionalmailingsinatimelymannerthroughtheuseof
qualityequipment.Itautomatesyourmailingswithspeedandefficiency,ensuringthesuccessofyour
organizationsbusinessoperationsalongtheway.
TosuccessfullycompleteTylerFormProcessingyouneedprofessionalhardwareforprintingand
processingyourforms.AlthoughTylerFormProcessingsolutionsmaybecompatiblewithexistinglaser
printers,weofferavarietyofHPlasernetworkprintersandFORMAXfinishingequipmentthatarefully
integratedwithallourforms.Becauseweworkdirectlywiththesemanufacturers,wehavetheadvantage
ofalwaysbeinguptodateonthelatestenhancements,options,andfeaturesoftheequipment.
Additionally,wehavetheequipmentinhousetoperformthoroughtestingofyourformdesignspriorto
installation.
NetworkconnectionstoPDMWDnetwork
NetworkInfrastructure
TheMunisERPsystemcommunicatesoverTCP/IPandrequiresaminimumnetworkinfrastructureof
10/100Mbpsbetweenworkstationandserverandgigabit(1000Mbps)connectionsbetweenservers.It
ishighlyrecommendedthatallinternetfacingwebserversresideinaFirewallDMZ.Alltrafficfromend
usertowebserverusestheHTTP/sprotocolandcanbeencryptedusinganSSLcertificate.
BasedonbenchmarksthroughTylersSaaSdatacenter,1Mbpsofbandwidthisrecommendedforevery
150concurrentusers.TheMunisERPsystemhasbeendevelopedwithQualityofServiceincludedtotry
andmaintainslowandunreliableconnectionssuchascellularbroadbandandeven56kbpsdialupaccess.
BandwidthRequirements
ClienttoServer:
Minimum:Mobilebroadband/cellcardconnection
Recommended:10/100MbpsNetworkconnection
1Mbpsper125concurrentusersisrecommended
ServertoServer:
ApplicationServers:1GbpsNetworkconnection
ServertoDiskSubsystem(i.e.SAN):iSCSI(Minimum)/Fiber(Recommended)
Mobileequipment
Tylerisreleasingaworkflowmobileappforsmartphonestomanageapprovalsandnotification
workflows.
59
Otherautomationequipment
TheMunisERPsysteminterfaceswithanumberofdevicestooptimizesystemtasks.Theseinclude,but
arenotlimitedto:highspeedscanners,POScashieringequipment,handheldscanners,folders/sealers,
folderinserters,joggers,letteropeners.
ImplementationServices
ProjectManagement
Major projects, such as installing a new information system, are generally onetime operations. Many
organizations cannot justify hiring a fulltime expert or training someone to manage the overall task.
Fortunately,Tylersstaffhasmanagedthousandsoftheseprojectsandhastheexpertisetoorganizethe
effort and implement it properly for our clients. Although we require all clients to designate a project
managerforthedurationofourinvolvement,ourprojectmanagersworkinconcertwiththeclientteam
to provide the productspecific direction and process to optimize the efficiency of the project. No one
knowsTylerssystembetterthanTylerstaff.Thatsexactlywhywedontcontractthirdpartiestodoour
implementationforus.Wedoitbest.Andourclientsbenefitfromthisfact.
Projectmanagersguidetheimplementationprocessusingaspecificmethodologytailoredforoursystem.
TylerprojectmanagersaretrainedaccordingtotheprinciplessetforthbyPMI,thegloballyacknowledged
leaderinthefieldofprojectmanagement.Ourcommitmenttoprovidingsuperior,focusedmanagement
during the implementation process is evident in our dedication to having all of our project managers
achievethePMPcertificationstatus.
Analysis
The analysis performed by the Tyler Implementation Consultant plays an important role in any
implementation. This thorough analysis determines the course of the implementation and creates a
recipeforsuccessbytailoringtheprocesstomeetthespecificrequirementsoftheclient.
AnalysisPerformedbyConsultant
Someofthekeyanalysisfunctionsinclude:
ChartofAccountsoptionsreviewed
AnalysisofcurrentandfutureChartofAccountsstructure
Analysisofallprimaryapplications
Analysisandreviewoforganizationspolicies
Determinationofpendingpolicychanges
Environmentdefined
Policiesandproceduresestablished
Conversionoptionsdetermined
Implementation options discussed (centralized/decentralized, data distribution and flow,
workflowanalysis,processredesign)
Reviewofrequiredanddesiredreporting
Reviewofvariousoutputoptionsforforms,checks,bills,etc.
60
Training
Akeypartofanyimplementationistrainingusersatalllevels.Fullytrainedusersunderstandhowtouse
Tyler to record and report information that helps them do their jobs better. This is critical to client
acceptanceandcrucialtoasuccessfulimplementation.
Tyler offers several training formats. Onsite training by Tyler staff provides hands on training in your
traininglabs.Tyleralsoprovidesflexiblealternativesincludingremotecollaborativetrainingtechnology,
andvideoandsoftwaretutorialmedia.Forclientswithatightbudgetorimmediateneeds,thisprovidesa
costeffectiveandviablealternative.Regardlessofthetraininglogistics,clientsreceivetrainingsessions
that are a combination of lecture and handson education, using the clients live data. In addition,
managerswiththeorganizationattendtrainingwiththeiremployees.Thisensuresthatthemanagercan
confirmthepropertransferofknowledge.Thisalsoallowstheemployeestoaskthemanagerquestions
abouthowthesystemwillworkwithintheirdepartment.
Tyleralwaystailorsinstructiontomeetpredefinedclientneeds.Forexample,someclassesaretargeted
fordataentrypersonnelandotherheavysystemusers;otherclassesaregearedfortopmanagerswho
willusethesystemoccasionally.Ourproposalassumesatrainthetrainerapproachtoservicesunless
otherwisenoted.Inthisapproachasmallgroupofinternalexpertscantraintherestoftheemployees.
Other clients prefer to have Tyler instruct all users. This additional service can be provided for an
additionalcost.
Inadditiontobeingcapableoftraininginmostaspectsofthesystem,ImplementationConsultantshave
particular strengths in a key set of applications. To the greatest extent possible, the same trainer is
assignedtotheclientthroughouttheprocess.
A certification form is completed after the installation and training of all applications. This allows the
client and Tyler to certify that training wasconductedtoeveryones specificationsand comfort level. If
additionaltrainingisnecessary,itisidentifiedatthistime.
EachoftheitemslistedaboveneedstobeaddressedintheRFPresponse.Failuretoaddressalltheitems
mayresultintheresponsebeingconsiderednonresponsiveandprecludethebidderfromfurther
considerationbyPDMWD.
14.2 SampleContracts
Duetopagelimitations,pleasereferenceSampleLicenseAgreementsontheenclosedCDwhichislocated
ontheinsidecoveroftheOriginalBinder.
14.3 MasterEscrowAgreement
Duetopagelimitations,pleasereferencetheMasterEscrowAgreementontheenclosedCDwhichis
locatedontheinsidecoveroftheOriginalBinder.
14.4 CertificatesofInsurance
Duetopagelimitations,pleasereferencetheCertificatesofInsuranceontheenclosedCDwhichis
locatedontheinsidecoveroftheOriginalBinder.
61
14.5 CorporateResolution
Duetopagelimitations,pleasereferencetheCorporateResolutionontheenclosedCDwhichislocated
ontheinsidecoveroftheOriginalBinder.
14.6 ResumesofKeyPersonnel
EmployeeJobHistorySummary
EmployeeNumber
1687
11/01/99
HireDate:
CurrentJobTitle:
PMP,ProjectManager
PreviousExperience:
EducationalBackground(IfApplicable):
PreviousJobHistory/Experience
(IfApplicableInsideorOutsideTyler):
TechnicalSkill,qualificationsorexperience:
NorthernDataSystems:Programmer
NetworkSystems,Inc.:SystemsAnalyst
UNUM:ProgrammerAnalyst
ColbyCollege:BAinMathematicsandEconomics
DevelopmentProductManagerFinancials;Development
ProductManagerUtilityBilling;ProgrammerAnalyst;
ProfessionalServices
18yearsofexperienceinallphasesofsoftware
development,16yearsdirectlyinGovernmentandSchool
InformationSystems;2yearsofexperiencedeveloping
Reinsurancesoftware
EmployeeNumber
HireDate:
CurrentJobTitle:
PreviousExperience:
1834
07/06/98
ProjectManager
Implementation,ConsultingAnalyst
UniversityOfMaine,Orono:BSBusinessAdministration
62
PutnamInvestments:InvestmentAnalyst
MSWord,Excel,Project,UNIX,Dbaccess,IQObjects,Crystal
Reports
EmployeeNumber
4480
10/31/05
HireDate:
CurrentJobTitle:
ProjectManager
PreviousExperience:
ALESolutions:RelocationSpecialist/NationalAccounts
Manager
TownSports:InternationalCallCenterManager
SalemStateCollege:BSinPoliticalScience
AnumberofclientsinMA,NYandME,includingYarmouth,
MAandUtica,NY
3+yearsworkingatLotus,anIBMsubsidiary
EmployeeNumber
1803
HireDate:
10/28/02
CurrentJobTitle:
ProjectManager
PreviousExperience:
Financials/PayrollandPermits&CodeEnforcement
implementation
SantaClaraUniversity,CA:BAinOperationsand
ManagementInformationSystems
Development;QualityAssurance
63
UNIX,SQL,C++,WinRunner
EmployeeNumber
4723
5/15/06
HireDate:
CurrentJobTitle:
ProjectManager
PreviousExperience:
HumanResourceAssistantforstaffingfirm.Priortothata
CashOfficeManageroverseeingcashieroffice.
DeVryUniversity,workingtowardsBSinBusiness
Administration
ImplementationSpecialist
Extensiveexperienceintrainingstaff,documentation,
reconciliationandconversion;Stronganalyticalskills,
proficientknowledgeofCrystalReports,MicrosoftOfficeand
MunisFinancials&Payroll,Strongbackgroundincustomer
supportandaccountcompliance.Strongdatabase
managementskillsforHumanResourcesandApplicant
Tracking.KnowledgeableinCustomerSatisfactiontracking
techniques.
EmployeeNumber
HireDate:
CurrentJobTitle:
PreviousExperience:
5810
2/20/08
ImplementationConsultant
StreamingMedia,IPCommunications,
AssociatesDegree
64
Softwareimplementation,training,consulting,
documentation,testing,databasedesign.Windows,DOS,
AS400,RepUI,andISIS.
EmployeeNumber
5959
5/27/08
HireDate:
CurrentJobTitle:
ImplementationAnalyst
Training,Marketing,TechSupportandSales,
PreviousExperience:
BachelorsinInformationTechnology
3yearsNetworking,Hosting,DNSSupport.7Yearsof
TradeshowTechnicalManagement,sponsorships,and
training
EmployeeNumber
HireDate:
4632
03/06/06
CurrentJobTitle:
ImplementationAnalyst
PreviousExperience:
TrainingandDevelopmentintheOperationalEnvironment,
over15Years
ArizonaStateUniversity:BAEinTrainingandDevelopment,
CommunicationandBusiness
Over15yearsexperienceinTrainingandDevelopment
workingintheBanking,PrintingandTechnicalIndustries;
TechnicalDocumentationWriting;ProficientinMicrosoft
OfficeandBrioQuery
65
EmployeeNumber
4672
4/10/06
HireDate:
CurrentJobTitle:
PreviousExperience:
Extensiveexperienceinfinance,humanresources,payroll,
trainingandprojectmanagementatCharlesSchwab
StateUniversityofNewYork:BAinBusinessAdministration
Strongbackgroundindocumentation,reconciliationand
conversion;Stronganalyticalskills,proficientknowledgeof
MicrosoftOfficeandextensivecustomerservicebackground
EmployeeNumber
4724
5/15/06
HireDate:
CurrentJobTitle:
PreviousExperience:
SupportAnalyst,QualityAssuranceAnalystand
ImplementationSpecialist
StoneSchoolofBusiness,DegreeinAccounting
PriortojoiningMunis,backgroundinImplementationasan
ImplementationSpecialist.Strongknowledgeintrainingand
projectmanagementalongwithtechnicalskillsand
accountingknowledge.
EmployeeNumber
4720
66
5/15/06
HireDate:
CurrentJobTitle:
PreviousExperience:
CredentialingManageroverseeingphysiciandatabaseand
clientsatisfaction.
NorthernArizonaUniversity,BSinPublicRelations
StrongbackgroundindevelopingOrganizational
Communicationplans.Experiencedwithbothtrainingand
publicspeaking.Knowledgeableindatabaseadministration.
EmployeeNumber
5417
8/27/07
HireDate:
CurrentJobTitle:
PreviousExperience:
HRISManager,Payroll/Benefitsforlargehomebuilder,
manufacturingandlogisticscompanies
Softwareimplementation,training,consulting,
documentation,testing,CrystalReports,Windows,ADP,
Mangement
EmployeeNumber
HireDate:
5419
8/27/07
CurrentJobTitle:
PreviousExperience:
StaffAid/CommunityOutreachforU.S.SenatorJohn
McCain,RegionalManagerforMontesUSAInc.
ArizonaStateUniversity,BachelorofInterdisciplinary
Studies;PublicAdministrationandCommunications.
67
Comprehensivebackgroundindocumentation,reconciliation
andconversion;proficientknowledgeofMicrosoftXP,
MicrosoftOfficeandMACOSX.
EmployeeNumber
5507
09/24/2008
HireDate:
CurrentJobTitle:
PreviousExperience:
CustomerServiceManager,AssistantStoreManagerandIn
storeTrainer
McHenryCountyCollege,GeneralStudies
ExtensiveexperienceintrainingstaffCustomerService
ManagerandProgressionTraining
EmployeeNumber
HireDate:
CurrentJobTitle:
5861
04/11/2008
11yearsimplementingaccountingandpayrollsystemsfor
nonprofitandforprofitorganizations,strongbackgroundin
publictrainingandspeaking,documentationwritingand
analysis.
NewCollegeofUSF,BAinHistory;DukeUniversityFuqua
SchoolOfBusinessMBAwithaconcentrationinaccounting
CPA,CMA,CCIM;knowledgeablewithCrystalReports,
MicrosoftSQLServer;proficientwithMicrosoftOffice.
PreviousExperience:
68
EmployeeNumber
6089
HireDate:
08/18/2008
CurrentJobTitle:
PreviousExperience:
Employedprevious8yearsasaCSR(CustomerService
Representative)forMunicipalAccountingSoftware
companymarketingtocityandcountygovernmentoffices
inthemidwest.Mypositioninvolvedtheproject
management,implementation,andtrainingofthe
companysmodularaccountingsoftwarepackage.Some
ofthemodulesIwasinvolvedinsettingupandtraining
wereGeneralLedger,Payroll,AccountsPayable,Inventory
Control,ProjectAccounting,andUtilityBilling.Also
includedinthispositionwasworkingintheCustomer
Supportareawhennottravelingtoclientsites.Iwasalso
involvedintrainingotherimplementers,andparticipating
indemonstrationsattheannualusergroupmeetings.Also
workedwiththeDevelopmentdepartmentinassistingin
designandqualitycontroltestingofneworupdated
software.
Priortotheaboveposition,Iworkedatvariousprivate
companiesasControllerfortheAccountingDepartments,
withatotalofapproximately15yearsexperience.
AttendedaTechnicalCollegeinGeorgiaworkingtowards
anaccountingdegree.(Note:allaccountingcourses
completedbutdidnotcompletethedegreeprogram
coreclassesuncomplete).
DataTechnologies Omaha,NECustomerServiceRep
(CSR)8Yrs
ControllerAdvancedMetalAtlanta,GA9Years
ControllerInnovativeTechnologyRoswell,GA6Years
PersonalBookkeepingServiceAlpharetta,GA10Years
HeavyAccountingBackground ExcellentskillsinWord,
Excel,andPowerPoint.Extremelyfastinkeyboardingand
10key.GoodCommunicationandTrainingskills.
69
EmployeeNumber
7187
HireDate:
9/12/2011
CurrentJobTitle:
PreviousExperience:
Accounting,SoftwareTraining/Implementation,ITManager
SoftwareImplementationincludingAccountingforover8
years,WorkflowConsultingfor3years
Accounting,SoftwareImplementation
EmployeeNumber
7166
HireDate:
08/22/11
CurrentJobTitle:
PreviousExperience:
Nofinancialbackgroundbutteachingexperience
MasterofScienceinCommunications
Workinacademia(PhDprojectinworkandorganizational
psychologyinEurope)andtraineeshipinMarketing&
CommunicationsinNYC
Iappliedalotofdifferentsoftwareprogramsduringmy
previouswork;however,Ihavenopreviousexperience
withTylerproducts.
ATTACHMENT 2
AATTd
StatementofWork
September10,2012
FinalVersion
PadreDamMunicipal
WaterDistrict,CA
TylerERPSoftwareSolution
JenniferWahlbrink,AccountExecutive
TylerTechnologies,Inc.,ERPandSchoolDivision
Email:jen.wahlbrink@tyertech.com
Web:www.tylertech.com
Phone:623.760.7566
PadreDamMunicipalWaterDistrict,CA
IntegratedMunicipalERPSystemSolution
TableofContents
SECTION 1
PROJECTOVERVIEW....................................................................................................5
1.1 OBJECTIVESOFTHEPROJECT..................................................................................................................5
1.2 SCOPEOFTHEIMPLEMENTATION............................................................................................................5
1.2.1
SoftwareModulesinScope.....................................................................................................5
1.2.2
Phase1Financials(targetedJanuary2013October2013)...............................................5
1.2.3
Phase2HumanResources/Payroll(TargetMarch2013January2014)............................6
1.2.4
OtherServicesinScope...........................................................................................................6
1.3 PROJECTROLESANDRESPONSIBILITIES....................................................................................................7
SECTION 2
PROJECTGOVERNANCE.............................................................................................10
2.1 PROJECTSTRUCTURE..........................................................................................................................10
2.1.1
DistrictExecutiveSponsor.....................................................................................................10
2.1.2
TylerNationalImplementationManager.............................................................................10
2.1.3
TylerRegionalImplementationManager.............................................................................11
2.1.4
DistrictProjectManager.......................................................................................................11
2.1.5
TylerFunctionalProjectManagers.......................................................................................12
2.2 PROJECTMANAGEMENTREPORTING.....................................................................................................13
2.2.1
ProjectStatusReport............................................................................................................13
2.2.2
ProjectSharePointSite.........................................................................................................17
2.3 DECISIONMAKINGPROCESS................................................................................................................17
2.3.1
DistrictExecutiveSponsor.....................................................................................................17
2.3.2
TylerNationalImplementationManager.............................................................................18
2.3.3
TylerRegionalImplementationManager.............................................................................18
2.3.4
DistrictProjectManager.......................................................................................................18
2.3.5
2.4 APPROVALPROCESS...........................................................................................................................19
2.5 CONTRACTCHANGEPROCESS..............................................................................................................19
SECTION 3
3.1
TECHNOLOGYARCHITECTURE....................................................................................20
INFRASTRUCTURE...............................................................................................................................20
SECTION 4
IMPLEMENTATION....................................................................................................21
4.1 IMPLEMENTATIONSCOPE....................................................................................................................21
4.1.1
ContractedImplementationandConsultingDays................................................................21
4.1.2
Interfaces..............................................................................................................................21
4.1.3
DataConversion....................................................................................................................22
4.1.4
ConversionAssumptions.......................................................................................................22
4.1.5
Forms....................................................................................................................................23
4.1.6
Reports..................................................................................................................................24
4.1.7
Workflow..............................................................................................................................24
4.2 IMPLEMENTATIONMETHODOLOGY.......................................................................................................25
4.2.1
DeliverableExpectations.......................................................................................................26
4.2.2
4.2.3
ClientProjectManager.........................................................................................................27
4.2.4
RiskManagement.................................................................................................................27
4.2.5
ChangeManagement...........................................................................................................27
4.2.6
QualityManagementPlan....................................................................................................28
4.2.7
CommunicationsPlan...........................................................................................................28
ScheduleManagement.........................................................................................................28
4.2.8
4.2.9
ScopeManagementPlan......................................................................................................29
4.2.10 ResourceManagementPlan.................................................................................................29
4.2.11 EducationManagementPlan...............................................................................................30
4.2.12 ConversionProcesses............................................................................................................30
4.3 IMPLEMENTATIONTEAM.....................................................................................................................31
4.4 DUTIESOFTEAMMEMBERS................................................................................................................32
4.4.1
DistrictTeamMembers........................................................................................................32
4.4.2
TylerTeamMembers............................................................................................................35
4.5 ROLESANDRESPONSIBILITIESFORKEYPROJECTACTIVITIES........................................................................38
4.5.1
DataConversion....................................................................................................................38
4.5.2
Interfaces..............................................................................................................................38
4.5.3
Modifications........................................................................................................................39
4.5.4
Reports..................................................................................................................................40
4.5.5
Workflow..............................................................................................................................40
4.5.6
Testing..................................................................................................................................41
SECTION 5
5.1
5.2
5.3
5.4
5.5
5.6
5.7
TYLEREDUCATIONPLAN.....................................................................................................................45
PROJECTTEAMTRAINING....................................................................................................................49
TECHNICALTRAINING.........................................................................................................................49
COREUSERTRAINING.........................................................................................................................49
DECENTRALIZED(DEPARTMENTAL)USERTRAINING..................................................................................49
OTHERKNOWLEDGETRANSFER............................................................................................................50
BASICDIVISIONOFRESPONSIBILITIES.....................................................................................................50
SECTION 6
6.1
6.2
6.3
CHANGEMANAGEMENT............................................................................................52
OVERVIEWOFCHANGEMANAGEMENTEFFORT.......................................................................................52
SCOPEOFCHANGEMANAGEMENTEFFORT............................................................................................52
ROLESANDRESPONSIBILITIES...............................................................................................................52
SECTION 7
7.1
7.2
7.3
TRAINING..................................................................................................................45
POSTGOLIVESUPPORT............................................................................................53
PRODUCTSUPPORTSERVICES..............................................................................................................53
TYLERTRANSITIONALSERVICES.............................................................................................................54
TYLERREPORTINGSERVICESSUPPORT...................................................................................................54
SECTION 8
PROJECTASSUMPTIONS............................................................................................55
8.1 GENERALPROJECTASSUMPTIONS.........................................................................................................55
8.1.1
EstimatedDays.....................................................................................................................55
8.1.2
ProjectPlanningandKickoff.................................................................................................56
8.1.3
FacilityRequirements............................................................................................................56
8.1.4
Homework............................................................................................................................57
8.1.5
AccountsPayable..................................................................................................................57
8.1.6
ApplicantTracking................................................................................................................58
8.1.7
Budgeting.............................................................................................................................58
8.1.8
FixedAssets...........................................................................................................................59
8.1.9
GeneralBilling(OPTIONAL)...................................................................................................60
8.1.10 GeneralLedger......................................................................................................................60
8.1.11 HRManagement...................................................................................................................61
8.1.12 Inventory...............................................................................................................................62
8.1.13
8.1.14
8.1.15
8.1.16
8.1.17
8.1.18
8.1.19
8.1.20
8.1.21
8.1.22
8.1.23
8.1.24
8.1.25
MUNISOffice........................................................................................................................62
Payrollw/EmployeeSelfService...........................................................................................62
ProjectandGrantAccounting...............................................................................................63
PurchaseOrders....................................................................................................................63
Requisitions...........................................................................................................................64
RiskManagement.................................................................................................................64
RoleTailoredDashboard......................................................................................................65
SystemAdministrationandSecurity.....................................................................................65
TreasuryManagement.........................................................................................................65
TylerFormsProcessing.........................................................................................................66
TylerReportingServices........................................................................................................66
Workflow..............................................................................................................................66
WorkOrders,Fleet&FacilitiesManagement.......................................................................67
Section 1
ProjectOverview
1.1 ObjectivesoftheProject
1.
2.
3.
4.
Newandimprovedbusinessfunctions
Productivityimprovements
Integrationimprovements
Newbusinessopportunities
1.2 ScopeoftheImplementation
The project scope for procurement and implementation of software solutions is listed in the
chart below. Specific functionality within each category listed below is described in the
FunctionalRequirementsoftheproposal.Allpositiveresponsestothefunctionalrequirements
areconsideredtobeinscope.
This Statement of Work assumes a standard implementation, with all software components
hostedbytheDistrict.
1.2.1
SoftwareModulesinScope
The scope of the ERP project is divided into two major phases that will occur over
approximately 14 months. For purposes of this SOW, the scope includes both the
softwarescopedefinedbelowaswellasthescopeoftheimplementationeffortthatis
definedinSection4,Error!Referencesourcenotfound..
Livedateswillbetargetsandshouldnotplaceunnecessaryconstraintsontheproject.
The timelines provided assumes that the product will be used asis, without any
requiredgolivecustomizations.
1.2.2
Phase1Financials(targetedJanuary2013October2013)
Phase 1 will include Core Financials and be delivered to the District in a manner and
timeframethatwillfacilitateanOctober1st,2013plannedgolivedate.
Phase 1 will include the following functions and corresponding Tyler modules or third
partysystemslistedbelow.
FunctionalArea
Module
SystemWide
MUNISOffice
RoleTailoredDashboard
TylerContentManagerStandardEdition(TCMSE)
TylerFormsProcessing
General Ledger / Chart of

Accounts
Budgeting
Purchasing
AccountsPayable
Project/GrantAccounting
TylerGoDocs
TylerUnlimitedClientAccessLicense
TylerSecureSignatureSystem
GeneralLedger
TreasuryManagement
Budgeting
PurchaseOrders
Requisitions
Inventory
FixedAssets
AccountsPayable
Project/GrantAccounting
1.2.3
Phase2HumanResources/Payroll(TargetMarch2013January2014)
Phase 2 will include human resources and payroll to be delivered to the District in a
mannerandtimeframethatwillfacilitateatargetedJanuary1,2014golive.
Phase 2 will include the following functions and corresponding Tyler modules or third
partysystemslistedbelow.
FunctionalArea
Module
HumanResources
Payroll
RiskManagement
ApplicantTracking
WorkOrders
HumanResourceManagement
Payrollw/EmployeeSelfService
RiskManagement
ApplicantTracking
WorkOrders,Fleet&FacilitiesManagement
AlldatesaresubjecttochangebasedondiscussionsbetweenTylerandtheDistrict.
1.2.4
OtherServicesinScope
Following is a list of services that are in the scope of this contract, exclusive of
conversionsandformsrelatedservices,whicharedescribedlaterinthisdocument.
TylerFormsFinancialLibrary
TylerFormsHumanResourcesLibrary
TylerFormsProcessingConfiguration
SoftwareInstallation
EstimatedTravelExpenses
ProjectPlanningServices
TylerSignatureApplication
APPositivePayExportFormat
PRPositivePayExportFormat
AP/PRCheckReconImport
1.3 ProjectRolesandResponsibilities
Project roles and responsibilities for both parties for each major activity use the
followingscale:
Leads:Thepartyultimatelyresponsibleforthetask.
Assists:Thepartyprovidesactiveassistanceincompletingthetask.
Participates:Thepartypassivelyparticipatesinthetask.
Owns:Thepartysolelyresponsibleforthetask.
Share:Bothpartiesshareequalresponsibilityforcompletingthetask.
None:Thepartyhasnoresponsibilityforcompletingthetask.
Responsibility
Description
ProjectManagement
MUNISProjectPlanDevelopment&Management
DefineMUNISProjectStandards&Procedures
ObtainExecutiveMandate
ManageMUNISDeliverableSignoffs
ManageMUNISImplementationResourceScheduling
MonitorMUNISProjectBudget
RiskManagement
ManageMUNISPartner3rdPartyImplementations
ScheduleDistrictResources
DevelopTestScripts
CoordinateMUNISInterdepartmentalActivities
CoordinateDistrictInterdepartmentalActivities
MUNISProjectStatusMeetings
MonitorDistrictProjectTaskCompletion
Coordinate and Manage Internal District Project
Meetings
TrackProjectIssues
TechnologySupport
NetworkManagement
TYLER
LEADS
LEADS
NONE
LEADS
OWNS
SHARE
SHARE
LEADS
NONE
PARTICIPATES
LEADS
PARTICIPATES
LEADS
ASSISTS
CLIENT
ASSISTS
PARTICIPATES
OWNS
PARTICIPATES
NONE
SHARE
SHARE
PARTICIPATES
OWNS
LEADS
PARTICIPATES
LEADS
ASSISTS
LEADS
NONE
SHARE
NONE
OWNS
SHARE
OWNS
Responsibility
Description
MUNISDatabaseAdministration
SystemBackupsafterinstall
LoadUpdates&Releases
Initiation
ProjectCharter
ContractSigning
ProjectorPhaseKickoff
ProjectPlanningProjectToolSet
ScopeManagement
ScheduleManagement
QualityManagement/TestingPlan
CommunicationsPlan
RiskManagementPlan
ChangeManagementPlan
ResourceManagementPlan
TrainingPlan
ConversionPlanning
TylerFormsKickoffConferenceCall
FinalizeProjectManagementPlans
DevelopScheduleforFunctionalLeaderPhase
StructuralFoundation
ChartofAccountsAnalysisandDesign
SoftwareInstallation
VerificationTest
SystemAdministrationTraining
KnowledgeTransferandAnalysis
KnowledgeTransferMUNIStoFunctionalLeaders
KnowledgeTransferFunctionalLeaderstoMUNIS
AuxiliaryTableAnalysis
ConversionsAnalysis
FormsAnalysis
CustomizationDiscussion
StaticEnvironmentTestofToBeModel
TestProcessingagainstPolicies
ImplementationFormDesign
CreateFormDesigns
Proof&AcceptFormDesigns
ImplementationTrainingandTesting
TYLER
Assists
NONE
NONE
NONE*
SHARE
LEADS
LEADS
LEADS
LEADS
LEADS
LEADS
LEADS
LEADS
LEADS
LEADS
LEADS
SHARE
LEADS
LEADS
LEADS
LEADS
LEADS
LEADS
PARTICIPATES
LEADS
LEADS
LEADS
LEADS
LEADS
OWNS
ASSISTS
CLIENT
OWNS
OWNS
OWNS
OWNS
SHARE
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
SHARE
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATES
LEADS
PARTICIPATES
PARTICIPATES
PARTICIPATES
PARTICIPATE
PARTICIPATES
NONE
LEADS
Responsibility
Description
DataPopulation
DataConversion
DataProofing
AuxiliaryTablesCompletion
Training
SuperUserTraining
EndUserTraining
Testing
ParallelTesting
PolicyTesting
IntegrationTesting
UnitTesting
LivePreparation
GoLivePlanning
FinalConversionValidation
DecentralizedTraining
UserAcceptanceTesting
StressTesting
LiveProcessing
PerformLiveProcesses
PostLiveReview
Reconciliation
PolicyReview
Reporting
PhaseClosure
TransitiontoSupport&CustomerCare
ProjectClosure
DocumentLessonsLearned
ProjectAcceptance
TYLER
LEADS
LEADS
PARTICIPATES
LEADS
PARTICIPATES
SHARE
PARTICIPATES
PARTICIPATES
PARTICIPATES
LEADS
ASSISTS
NONE
ASSISTS
ASSISTS
ASSISTS
LEADS
PARTICIPATES
LEADS
LEADS
SHARE
PARTICIPATES
CLIENT
PARTICIPATES
PARTICIPATES
LEADS
PARTICIPATES
LEADS
SHARE
LEADS
LEADS
LEADS
PARTICIPATES
LEADS
OWNS
LEADS
LEADS
LEADS
PARTICIPATES
LEADS
PARTICIPATES
PARTICIPATES
SHARE
LEADS
*Note:TylerwillreviewtheDistrictsProjectCharterandwillworkwiththeDistrict
andTylerTeammemberstoadheretothecharterthroughouttheproject.
10
Section 2
ProjectGovernance
2.1 ProjectStructure
Project Governance Team
TYLER
REGIONAL
IMP MGR
CLIENT
EXECUTIVE
SPONSOR
CLIENT
PROJECT
MANAGER
2.1.1
TYLER
PROJECT
MANAGER(S)
DistrictExecutiveSponsor
2.1.2
TYLER
NATIONAL
IMP MGR
Member of Management the person who approved the funds and

resourcesfortheproject.
Typicallydoesnothaveadirectroleintheproject.
Mustbekeptupdatedonthestatusoftheprojectbudget,scope,schedule,
etc.
Designates the ERP project a top priority for the District during
implementation.
Assistsinissueresolution,whennecessary.(i.e.,ateammemberisunableto
make a timely decision, a team member has other priorities resulting in
missedduedates).
TylerNationalImplementationManager
Assists Tyler Regional or Project Managers with issues outside the scope of
thecontractimpactingbudget,scopeorschedule.
11
2.1.3
TylerRegionalImplementationManager
2.1.4
Assists in facilitation of project deliverables between other Tyler

departmentssuchassupport,development,conversion,forms,etc.
MakesTylerprojectteamstaffingdecisions
AssistsTylerProjectManagerwithresolutionofissuesoutsideofthescope
oftheprojectimpactingbudget,scopeorschedule.
Works closely with the Tyler project team to monitor progress of the
implementation and ensure the project is on target to meet the desired
objectives.
Provides proactive personal communication with District Executive Sponsor
and/or District Project Manager, based on critical project risks and success
factors
DistrictProjectManager
MustbeabletoapproveallTylerinvoiceswithinthescopeofthecontract.
Works with the Tyler Project Manager to ensure tasks are completed and
decisionsaremadeinatimelyfashion.
Isabletoescalateunresolvedissuesordisputesinatimelymanner.
AssiststheTylerProjectManagerindefiningtheProjectManagementPlanin
order to effectively manage the scope of the project and all changes that
occurthroughoutthelifeoftheproject.
AbilitytoobtainproperauthorizationofChangeOrderstothecontractbased
onbusinessdecisionsthatmayimpactthescopeoftheproject.
The Agency has contracted with Westin Engineering, Inc. and may contract
with other consultants/vendors to provide service as part of the project
team. Consultant will work with Agency designated consultants as it would
with Agency staff. Agency may appoint Westin to be responsible for any
number of duties as described. For the purposes of this document all
references duties/responsibilities of the Project Manager and Subject
MatterExpertmayincludeWestinstaffasdeterminedbyAgency.Agency
shallmaintainsolesignatureauthorityforalldocumentsthatrequiresignoff.
ConsultantandAgencywillhavededicatedprojectmanagers.Agencymay
shareorassignsomeitsprojectmanagementfunctionstoWestin.
12
2.1.5
TylerFunctionalProjectManagers
EmpoweredtomakeallTylerdecisionsregardingtheprojectinordertokeep
theprojectontask.
InitiatesChangeOrdersonallapproveddecisionsimpactingthescopeofthe
contract,asagreeduponbytheDistrictandTylerProjectTeams.
Escalates outstanding tasks and issues within Tyler and to District Project
Manager,asapplicable
WorkswiththeTylerandClientProjectTeamMemberstoensuretasksare
completedanddecisionsaremadeinatimelyfashion.
CoordinatesTyleractivitiesacrossmodulesandphases
Develops the Project Management Plan, with the assistance of the District
ProjectManager,inordertoeffectivelymanagethescopeoftheprojectan
allchangesthatoccurthroughoutthelifeoftheprojectorprojectphase.
13
2.2 ProjectManagementReporting
Included in the Projects Communication Plan will be required meetings, reports and
other communications required for a successful implementation. Tylers standard
Project Management service offers two key components for reporting: the Project
StatusReportandtheProjectSharePointSite.
2.2.1
ProjectStatusReport
The Project Status Report will be completed by the Tyler Project Manager(s) and
deliveredtotheDistrictProjectManagerandTeammonthly,orasdefinedintheProject
CommunicationsPlanuponcompletionofprojectplanning.Thisreportismandatedby
TylerManagement,aswellasbeingnecessaryfortheproject.
Each section will include project status details related to each Tyler project phase
(module / component) and / or overall project state. Tyler Project Managementstaff
willreviewtheProjectStatusReportwithDistrictProjectManagementstaffaspartof
ongoing project management activities. A sample Status Report template is on the
followingpages.
14
Sample Project Status Report
CLIENTNAME:
CLIENTPROJECTMANAGER:
TYLERPROJECTMANAGER:
REPORTDATE:
PERIOD:
ProceedingonSchedule
IMPACTINGPROJECT,Project
Managersmitigating
SeriousimpacttoPROJECT,
RequiresescalationabovePM
ProjectStatus
OverallStatus..
Timeline/Schedule..
Budget
Communications.
ResourceAvailability..
DataConversion.
TylerForms
Training
Testing..
Interfaces
Modifications.
Thirdparties
PlannedAccomplishmentsThisPeriod:
ClickheretoenterPlannedAccomplishments.
15
ActualAccomplishmentsThisPeriod:
ClickheretoActualAccomplishmentsincludingpercentageofcompletion.
KeyItemsinProgressThisPeriod:
Clickheretoenterkeycrossperioditemsincludingpercentageofcompletion.
ReasonsforVariance(ifapplicable):
Clickheretoenterreasons.
Issues/BarrierstoSuccess:
Clickheretoenterissues.
UpcomingPlannedActivities:
Clickheretoenterplannedactivities.
RiskChanges:
Clickheretoenterriskchanges.
GeneralComments:
Clickheretoentercomments.
16
ServicesBudget
MODULES:
DayType
Training
Consulting
ProjectMgmt
Phase:
BalanceLastReport AddedbyChange UsedthisReport

Period
Order
Period
0
0
0
0
0
0
0
0
0
TotalAvailable
0
0
0
ChangeOrdersThisPeriod
MODULES: Financials
Date
Phase:
ChangeOrder#
Valueof
Change
DescriptionofChange
Status
ProjectBudget
MODULES:
DayType
Training
Consulting
ProjectMgmt
Phase:
BalanceLastReport AddedbyChange UsedthisReport

Period
Order
Period
0
0
0
0
0
0
0
0
0
TotalAvailable
0
0
0
17
2.2.2
ProjectSharePointSite
Tylerunderstandsthatcurrent,accurateinformationthatiseasilyaccessibleisakey
componentinanERPImplementationProject.AspartofImplementation,Tylerwill
provideaSharePointWebsite.ThepurposeofthissiteistofurnishtheDistrictand
Tylerstaffwithacentrallocationtoplan,storeandaccesspertinentdocumentationand
informationrelatingtotheDistrictsimplementationproject.TheERPImplementation
SharePointsitewillensurethatallprojectstakeholdershaveaneasytousetoolthat
willprovideanintegratedlocationtoinquire,reviewandupdateanyandallproject
information.
ItisTylersgoaltohavethesiteavailableforintroductiontotheDistrictduringthe
ProjectManagersonsiteKickOffmeeting.Atthismeeting,thePMwillprovidean
overviewofthesiteanddistributedocumentationthatfurtherexplainsthesiteandits
availabletools.Itwillbeacentrallocationtomaintaincontroloftheprojectand
provideteammemberswithaformalmethodofmanagingtasks,ownersandduedates
throughouttheproject.
ThissitewillbejointlymaintainedbytheTylerandDistrictProjectTeamsforthe
durationoftheimplementation.OncetheDistricthasgonelive,thesitewillbe
maintainedbyTylerTransitionalServicesuntiltheeventualclosingofall
implementationissuesandtasks.
EachDistrictSharePointsitewillutilizestandardsanddefaultssetbyMicrosoft
SharePointsoftware.Thesitewillbeeasytonavigateandprovidetextbreadcrumbs
forbacktrackingand/orreturntothehomepage.Toolsofthesitewillinclude,butare
notlimitedto:Documents&Links;Announcements;Calendar;ProjectTaskList;Issues&
ActionItems;ProjectPlan;Modifications&Enhancements;Versioning;DistrictAlerts.
2.3 DecisionMakingProcess
2.3.1
DistrictExecutiveSponsor
This person has ultimate control over the project for the District. The Executive
Sponsor plays a key role in the success of the project, ensuring that all activities are
completed ontime, the project is proceeding according to plan (schedule, scope and
budget),andthatallusersareupdatedontheprogressoftheproject.TheExecutive
Sponsor acts as a champion for the project as a whole. This is a highlevel District
resource, usually the person who is funding the project. All unresolved issues or
decisions may ultimately be resolved by the Executive Sponsor in order to keep the
projectontask,budgetandschedule.
18
2.3.2
TylerNationalImplementationManager
TheNationalImplementationManagerhasindirectinvolvementwiththeprojectandis
partoftheTylerescalationprocess.Thisteammemberoffersadditionalsupporttothe
project team and is able to work with other Tyler department managers in order to
escalate and facilitate implementation project tasks and decisions. The Tyler Project
Manager or Regional Manager will apprise the National Implementation Manager of
knownissuesthatmayrequireassistanceorimpedetheprojectsperformance.
2.3.3
TylerRegionalImplementationManager
This team member has indirect involvement with the project and is part of the Tyler
escalationprocess.TheTylerProjectManagermayconsulttheRegionalManagerwith
issuesanddecisionsregardingtheproject.
2.3.4
The District Project Manager has the authority to facilitate a decision when the
FunctionalLeadersarenotabletodoso,whentheprocessintegratesbetweenmultiple
functions,orwhenadecisionhasbeenmadethatdoesnotfollowtheprojectcharteror
goals.
2.3.5
TheTylerProjectManagerforeachphaseisempoweredtomakeallapprovaldecisions
regarding an assigned project. If there are unresolved decisions, the Tyler Project
Manager may consult the Regional Implementation Manager. Decisions regarding
changestoscopeandschedulewillbefullymonitoredandcontrolledinordertoachieve
contract constraints (nottoexceed contract pricing and live dates). All changes to
scopeandbudgetwillbedocumentedpertheProjectManagementPlan,developedat
theonsetoftheproject.
The Tyler Project Manager is responsible for escalating District issues, if decisions are
notmadeinatimelyfashionandmayhaveanimpactoftheschedule,scopeorquality
of the project. A District escalation procedure will be documented in the Project
ManagementPlanattheonsetoftheproject.
TheTylerProjectManagerisresponsibleforfollowinguponoutstandingandescalated
issuesandcoordinatingdecisionstobemadeacrossmodulesorproducts.
19
2.4 ApprovalProcess
All changes to scope, schedule or contract must be approved by both the District and
TylerProjectManagersandachangeorderinitiatedbytheTylerProjectManager.The
process for managing these types of changes will be documented in the Project
Management Plan during project planning and will be followed throughout the
implementation.
Manyotherdecisionswillbemadethroughouttheprojectthatdoesnotimpactoverall
scope, schedule or contract. These include process change decisions and feature
utilization. District Functional Leaders and Tyler Implementation Consultants must be
empowered to make these timely decisions without holding up the project, as one
decision builds the foundation for the next discussion. The District must have an
approvalprocessinplaceinordertomaketimelydecisions,whentheFunctionalLeader
needsassistance.
2.5 ContractChangeProcess
Intheeventthatacontractchangeisnecessary,theDistrictandTylerProjectManagers
must approve the change. The Tyler Project Manager will initiate a Project Change
Orderasshownbelow.Furtherdefinitionofthecontractchangeprocesswillbedefined
during project planning at the onset of the project and will be documented in the
applicablemanagementplans(Scope,Budget,Schedule,etc.).
ProjectChangeRequest
Date:
____________________________
Requester:
____________________________
Natureoftheproposedchange:
ReasonfortheChange:
ImpactoftheChange:
Projectschedule:
Projectpricing:
Otherimpact:
P.O.towhichchangeswillapply:
PCRNumber:_______________________
20
Signatures:
TylerProjectManager:
ClientProjectManager:
PleasefilewiththeProjectControlOffice
Section 3
Date:
Date:
Approved
Rejected
Approved
Rejected
TechnologyArchitecture
3.1 Infrastructure
TylerwillprovidereviewandsignoffofactualconfigurationfromtheDistrictbeforea
purchaseorderisissuedbytheDistrict.Thiswillconfirmthatthespecifichardwareand
software to be purchased will ensure the highest level of performance of the
applicationsincludedinthiscontract.
PleaseseeadditionaldocumentPadreDamMunicipalWaterDistrict,CA_Architecture
forrecommendedspecifications.
21
Section 4
Implementation
4.1 ImplementationScope
4.1.1
ContractedImplementationandConsultingDays
EachcontractedsoftwaremodulealsohasanestimatednumberofImplementationand
Consultingdays.TheTylerProjectManagerswillconsiderthesumofalldaysforeach
project phase when planning for and scheduling the project. The days allocated may
differ from the quote for each module, but in total, are estimated to be the right
numberofdaysforeachprojectphase.
4.1.2
Interfaces
Tyler has extensive experience working with various third party solutions and deploys
variousmethodologiesforinterfacingwiththesevendors.TheapproachMuniswould
select depends, in part, on the technologies the various solutions are written in, for
example if they utilize XML then Web Services would most likely be the preferred
solution.Inaddition,Munisoffersvariousstandardjournalentryimportroutineswhich
would allow the District to import third party accounts payable and general ledger
entries into Munis. These imports are often accomplished in a batch process so that
they are subject to a proof and post process before final acceptance into the Munis
General Ledger. So long as the 3rd party system integrating with Munis can use the
existing Munis formats / methods, then programming charges will not be required.
However, if Tyler needs to change any of its formats to meet the needs of 3rd party
products,thenprogrammingchargeswillbeincurred.
22
4.1.3
DataConversion
Tyler delivers all conversions at a flat rate. Conversions are billed as the work is
completed,therefore,theDistrictwillonlybechargedforthosedataconversionsthat
areexecutedintheimplementationofthesoftware.
ThefollowingconversionsareincludedintheTylerproposalandsalesquote.
Option
Description
ACOpt1Actuals
General ledger: Actual balances up to 5 years (total balances

only)
General Ledger Original or Revised budget on each account
upto5years
Chart of Accounts conversion from spreadsheet (to be provided
duringCOAanalysis)
CheckHistory
InvoiceHistory
VendorMaster
FixedAssetstransactionhistory
FixedAssetsMaster
InventoryItemMaster
EmployeeDeductions
EmployeeAccrualBalances
YTD,QTD,MTDAccumulators
PersonnelActionsHistory
Employee state retirement specific staterequired data, plus
relatedserviceyearsinformation,whenapplicable.
PayrollEmployeeMaster
Openpurchaseorderswithencumbrances
ACOpt2Budgets
ACStandardCOA
APOpt1Checks
APOpt2Invoice
APStandardMaster
BG5yrHistorySummary
FAOpt1History
FAStdMaster
GL5yrHistorysummary
INStdMaster
PROpt1Deductions
PROpt2AccrualBalances
PROpt3Accumulators
PROpt7PMActionHistory
PROpt9StateRetirement
PRStandard
POStandard
WOOpt2ClosedWOHistory
4.1.4
ConversionAssumptions
Tylermakesthefollowingassumptionsinprovidingafixedpricedataconversion
approach:
Legacy system data to be converted is provided in a nonproprietary format,

suchasfixedASCII,CSVorcharacterdelimited.
23
Each legacy system data file submitted for conversion includes all associated
recordsinasinglefilelayout.
Eachlegacy system data file layoutsubmitted forconversionremains staticfor

all subsequent data submissions. File layout changes required for additional
subsequent data passes not previously provided are acceptable, provided the
changesandplacementofthedatahavebeenmutuallyagreedupon.
Legacy system data validation and control reports are provided with each data
submissiontoensuredatafilesarecompleteandaccurate.
4.1.5
Forms
The following components pertaining to Tyler Forms Libraries are included in the
Districtscontract:
TylerFormsFinancialLibrary
o 1AccountsPayableCheckform
o 1EFT/ACHAdviceform
o 1PurchaseOrderform
o 1099M
o 1099INT
o 1099S
o 1099G
TylerFormsGeneralBillingLibrary
o 1Invoiceform
o 1Statementform
o 1GeneralBillingReceiptform
o 1MiscellaneousReceiptform
TylerFormsHumanResourcesLibrary
o 1PayrollCheckform
o 1DirectDepositAdviceform
o 1VendorfromPayrollCheckform
o 1VendorfromPayrollDirectDepositform
o W2
o W2c
o 1099R
TylerFormsSignatureKey
o Allowssignaturestoprintsecurelyonchecks
24
4.1.6
Reports
TylerhasincludedaspartofourProposaltwo(2)daysofReportWritingtraining.The
District will also have available a Report Library of over 200 reports via the MUNIS
Website.
Trainingwillbeconductedduring,orwithin3060daysofgoinglive,ofthefirstphaseof
the implementation. Tyler uses a trainthetrainer approach, allowing the District to
trainadditionalusersforeachphaseoftheimplementation,asapplicable.
TylerReportingServicesutilizesaSQLreportwritertoolthatisusedtoextractdatafrom
theMUNISsystemtocreatecustom,detailedreports.Tyleriscommittedtotrainingour
clients on SQL Reporting Services. Once trained, our clients have the ability to create
custom reports at any time. The creation of all custom reports will be the Districts
responsibilityunlessTylerMUNISiscontractedtocreatethereportsonaperreportfee
basis.
The District will have access to both SQL Report Writer and MUNIS Office for their
reporting requirements. If a custom report is required from the MUNIS development
department,theMUNISProjectManagerwillparticipatewithDistrictProjectManager
inthedocumentationofthereportingneedsandgatheringworkandcostestimatesfor
the custom report to deliver to the District. A Contract Change Order and PO will be
requiredpriortodevelopmentofsuchreports.
4.1.7
Workflow
TheWorkflowmodulesextendthefunctionalityandtheproductivityofMUNISsoftware
by improving process efficiency and employee productivity. Workflow provides the
automaticroutingofapprovals,rejections,andnotificationsrelatedtoselectedMUNIS
transactions.
ThefollowingWorkflowBusinessProcessesareapplicabletothemodulesproposedand
are included in the implementation. During the analysis sessions for the applicable
module, the workflow options will be discussed and defined. The District will define
policies regarding approvals and notifications specific to departmental and
organizational needs and will include these policies in the overall policies of the
organizations. Training will be done to teach designated users to enter the business
rules into MUNIS. Workflow will be tested, verified and trained during applicable
moduleimplementation.
WorkflowFinancials
WorkflowPayroll/HR
Tyler will deliver high level workflow rule recommendations as part of the
implementation consulting process. Based upon goals and objectivesof the client, the
usage of workflow may not be recommended for every workflowenabled function.
25
Workflowanalysiswilloccurduringconsultingsessionsforcorrespondingmodules.For
example, during Requisition consulting, the approvals and notifications for the
requisitionprocesswillbediscussed,definedandsubsequentlytrained.
4.2 ImplementationMethodology
Trained personnel perform and/or guide all aspects of animplementation for a client.
Ourstaffconsistsofseasonedprofessionalswithuniqueandproprietaryskillsandyears
ofexperience,focusedintodedicateddepartments.Ourprojectmanagersaretrainedto
maintaintheprofessionalstandardsofPMI.Throughtheinstitute,ourprojectmanagers
earnProjectManagementProfessional(PMP)certification,aqualificationprogramthat
signifiesaprofessionalhasmetverystringentguidelines.
Our implementation process emphasizes the importance of cultural change

management. This is how we guide our clients through the changes that accompany
implementationofanewsoftwaresystemandhelptoensureasmoothtransition.Our
implementation staff is experienced in analyzing policies, procedures, and
organizationalneeds.Theycarefullyreviewandtesttoensurepoliciesandprocedures
are well defined and effective. For Tyler clients, the proof of our approach is in the
outcomeasuccessfulimplementation.
Throughout a project, we establish control points (critical review points) to ensure an

organizationfullyunderstandsandacceptstheproject.Itisatthesecheckpointsthat
organizational stakeholders monitoring the overall project must formally accept the
project to date. Once there is formal acceptance, the project will proceed to the next
phase.
26
ImplementationMethodology
PlanningandAnalysis
TrainingandConversion
Deployment
InternalProject
Planning
TransitiontoImp
DiscoveryProcess
Authorizationto
Proceed
AuthorizationtoProceed
GoLiveAuthorization
PLAN
ProjectPlanning
SystemPlanning
JointKickoff
DetailProjectPlan
ScheduleResources
CutOverPlan
ContingencyPlan
FinalizeScheduleand
Resources
EXECUTE
InstallHardware
InstallSoftware
Arrangetraining
facility
Complete
Questionnaires
DataReview
FormsReview
SiteFit(Asis/To
Be)
Modificationand
ConversionAnalysis
PilotSetup
CompleteSystemConfiguration
Training
CompleteSystem/DataSetup
DataConversion
TraintheTrainer
ExecuteParallelProcess
EndUserTraining
FinalConversion
CutOverProcess
ProductiveUse
PostLiveTrainingand
Enhancement
CONTROL
Software
Verification
Implementation
PlanReview
StaticTest
OperationsReview
ParallelDataReconciliation
ConfirmParallelresults
SystemTesting
SystemAcceptancetest
LiveProcess
Verification
ClientSignoff
FinalizePlan
ClientSignoff
Go/NoGoDecision
LessonsLearned
TransitiontoSupport
ClientSignoff
INITIATE
CLOSE
4.2.1
DeliverableExpectations
4.2.2
Objective: Maintaining control of MUNIS deliverables, project scope, budgetary

constraints,andcommunications.
Deliverables
ProjectPlanbyPhase
ProjectCalendar
MUNISStatusReports
Agendas
IssuesTrackingSheet
AccountReconciliationTrackingSheet
ChangeOrderForms
Format:AlloutputsofTylerProjectManagementscopewillbeprovidedinsoftcopy.
27
4.2.3
ClientProjectManager
Objective: Maintaining control of District tasks, internal project scope, internal

budgetaryconstraints,internalresourcemanagementandcommunications.
Deliverables
ResourceAvailabilityCalendar
InternalProjectStatusReports
CriticalStopSignoffs
ScheduleAcceptanceNotice
IssuesTrackingSheet
ChangeOrderForms
Format:AlloutputsofClientProjectManagementscopewillbeprovidedinsoftcopy.
4.2.4
RiskManagement
Objective: Defining methods and procedures for assessing and dealing with possible
threatsthatcouldariseinsideoroutsidetheorganization.
Deliverables
RiskManagementPlan
RiskRegister
StatusReports
Format:
TylerwillprovidethebaseRiskManagementPlanandRiskRegisterand
work with the Client Project Manager and team to refine them to their final versions.
ThesewillbepublishedontheProjectSharePointsite.Riskswillbejointlymonitoredon
theProjectSharePointsite,throughouttheproject.
4.2.5
ChangeManagement
Objective: Develop Change Management Plan to ensure that all changes (i.e., scope,
technical, schedule, and cost) are properly identified, evaluated, implemented or
rejected,tested,anddocumented.
Deliverables
ChangeManagementPlan
ChangeManagementTools
Format: Tyler and Client will codevelop the Change Management Plan. Tyler will
providethebaseChangeManagementPlanandworkwiththeClientProjectManager
and team to refine it to its final version. Unless specifically contracted, the client is
responsiblefortheinternalChangeManagementProcess.
28
4.2.6
QualityManagementPlan
Objective: To define metrics and processes for performing system testing and
maintainingqualitystandards.
Tyler and Client will codevelop the Quality Management Plan. Tyler will provide the
baseQualityManagementPlanandworkwiththeClientProjectManagerandteamto
refineittoitsfinalversion.Clientownsresponsibilityfordevelopingtestscriptsunless
otherwise contracted. Policy Testing is a shared responsibility, reliant on Client
providing updated Policy manuals for use in testing. Security, Integration, Unit and
Regression Testing are shared tasks completed during all other testing processes.
ParallelTestingisperformedwithcertainapplicationsandisasharedtaskforinitialtest
andshiftedtoClientownershipforsubsequentparallels.
Deliverables
QualityManagementPlan
Format:QualityManagementPlanandVerificationTestaredeliveredinsoftformat.
4.2.7
CommunicationsPlan
Objective: To define the formal and informal communications that are critical
throughouttheTylerproject.ThePlanincludesspecificinformationregardingthetype
of communication, purpose, scope, objectives, audience, responsibilities, format, and
timing.
Tyler and Client will codevelop the Communication Plan. Tyler will provide the base
CommunicationManagementPlanandworkwiththeClientProjectManagerandteam
torefineittoitsfinalversion.ProjectStatusMeetingsandProjectTeamMeetingsare
internal to the client. Tyler Implementation Meetings are a shared responsibility.
ProjectStatusReportsaregeneratedbytheTylerPMonabiweeklybasis.
Deliverables
CommunicationsManagementPlan
ProjectStatusReports
TylerSharePointsite
Agendas
Format: Agendas for meetings, the Communication Plan and Status Reports will be
deliveredinsoftformat.
4.2.8
ScheduleManagement
Objective:Todefinetheprocessofhowthemasterprojectschedulewillbeestablished,
managedandmodified.
29
TylerandtheClientwillcodevelopschedulemanagementplan.Tylerwillprovidethe
baseScheduleManagementPlanandworkwiththeClientProjectManagerandteamto
refineittoitsfinalversion.Format:CalendarsforTyleractivitieswillbedeliveredin
soft format. Requests for Schedule Changes and Schedule Reporting will also be
deliveredinsoftformat.
Deliverables
ScheduleManagementPlan
ProjectSchedule
Format: Schedule Management Plan and Project Schedule will be delivered in soft
formatandpublishedontheProjectSharePointsite.
4.2.9
ScopeManagementPlan
Objective: To define the scope of activities performed under the Tyler Contract.
Specifically, this describes the expectations, participant roles and responsibilities, and
projectapproachtoimplementationofthesuiteofTylersoftwaremodules.
Tyler and Client will codevelop the Scope Management Plan. Tyler will provide the
base Scope Management Plan and work with the Client Project Manager and team to
refineittoitsfinalversion
Deliverables
ScopeManagementPlan
ProjectContract
StatementofWork
Format:TheScopeManagementPlanwillbedeliveredinsoftformatandpublishedon
theProjectSharePointsite.
4.2.10 ResourceManagementPlan
Objective:Toestablishtheprocessesthatorganizeandmanagetheprojectteamand
thenecessaryphysicalresourcesfortheprojecttasks.
TylerandClientwillcodeveloptheResourceManagementPlan.Tylerwillprovidethe
baseResourceManagementPlanandworkwiththeClientProjectManagerandteamto
refineittoitsfinalversionTheClientProjectManagerisresponsibleformanagingthe
planasisapplicabletointernalresources.TheTylerProjectManagerisresponsiblefor
managingtheplanasisapplicabletoTylerresources.
Deliverables
30
ResourceManagementPlan
Format:TheResourceManagementPlanwillbedeliveredinsoftformatandpublished
ontheProjectSharePointsite.
4.2.11 EducationManagementPlan
Objective:DefinetheprocessoftransferringknowledgebidirectionallybetweenTyler
andtheClient.
TylerandClientwillcodeveloptheEducationManagementPlan.Tylerwillprovidethe
baseEducationManagementPlanandworkwiththeClientProjectManagerandteam
to refine it to its final version The Client Project Manager is responsible for managing
theplanasisapplicabletointernalresources.TheTylerProjectManagerisresponsible
formanagingtheplanasisapplicabletoTylerresources.
Deliverables
EducationManagementPlan
Format:TheEducationManagementPlanwillbedeliveredinsoftformatandpublished
ontheProjectSharePointsite.
4.2.12 ConversionProcesses
Objective: Plan and define the conversion process, identify activities, and define
assumptions,completeconversionprogrammingandproofing.
Tyler and Client will codevelop the Conversion Plan. Tyler will provide the base
ConversionPlanandworkwiththeClientProjectManagerandteamtorefineittoits
final version The Client Project Manager is responsible for managing the plan as is
applicabletointernalresources.TheTylerProjectManagerisresponsibleformanaging
theplanasisapplicabletoTylerresources.TheTylerConversionTeamisresponsible
for programming, running and loading the conversion. Tyler owns training Client on
DataVerification processandassistsinissueresolution. ClientProjectManagerowns
ConversionAcceptance.
Deliverables
ConversionPlan
Contractedconversionfiles
Tylerassistance/trainingondatavalidation
ConversionAcceptanceSignoff
Format: The Conversion Plan will be delivered in soft format and published on the
ProjectSharePointsite.
31
4.3 ImplementationTeam
Tyler assigns a Project Manager and Implementation Consultant(s) for each functional
phase of the project. Each phases Project Manager is responsible for managing the
project according to the Work Breakdown Structure and using the Project SharePoint
site, using the same general project management guidelines set forth by Tyler. The
followingplandepictsourtypicalprojectstructure.
DistrictProjectTeam
PROJECT
MANAGER
EXECUTIVE
SPONSOR
Com
Functional Leaders
System
Administrator
mun
icati
es
loye
Emp
Integration
Lead
on
rd
Boa
es
utiv
Exec
Decentralized Users
Core Users
Training
Expert (s)
e
to m
Cus
rs
Internal
Support
Expert(s)
32
TylerProjectTeam
PROJECT
MANAGER(S)
Conversion
Forms
mun
icati
o nal
Reg i
Mgr
Implementation
Consultants
OS/DBA
(if contracted)
Com
s
Sale
on
Rep
Development
es
utiv
Exec
rs
to me
Cus
Support
Administration
4.4 DutiesofTeamMembers
4.4.1
DistrictTeamMembers
ManagecompletionofProjectPlanningDocuments
Identify and communicate to Tyler PM requirements for a successful

implementationofTyler
Coordinate with Tyler PM to develop and maintain implementation schedule

whichidentifiesspecificmilestonesandestablishesaccountability
SchedulingClientresourcesfortrainingdays.Thisincludesbutisnotlimitedto
personnel,equipmentandtrainingrooms.
33
Identifyadditionalemployeetrainingneedsandupdateschedule
Ensure that employees accomplish tasks on time, including monitoring

homeworkassignments
Review invoices and approve payment in accordance with the contract and
associatedmilestones
OverseeProjectandmonitorprogresswithTylerPM
DevelopconversionspecificationswithTyler
Coordinateanalysisandproofingofconversiondata
Coordinateformproofingandprovidesignoff
CoordinateMISfunctionssuchassystembackups,loadingreleasesandsoftware
updates,hardwareinstallationandoperatingsystemsetup
Coordinate regular internal project meetings determining status of tasks and

listingoutstandingissues.CommunicatethesetotheTylerPMateachproject
managementmeeting.
InitiateChangeRequeststoprojectmanagementplansasrequired.
FunctionalLeaders
Providedetailedpolicyinformation
Analyzepotentialpolicychanges
Subjectmatterexpertsonselectedmodules
Participateinknowledgetransferandanalysissessions
Signoffonsystemdesign
Participateinformdesign
Participateinconversionmappingandvalidation
Participateintestingandparallels
Assigndepartmentresourcesfortrainingandinternalprojecttasks
CompleteWorkflowandSecuritytemplatesforallendusers
CompleteAuxiliaryTables
Attend all training sessions or appoint an appropriate management level

designee
Assessendusercompetencyontrainedtopics
Assesspolicycompliance
34
Provideenduserswithdedicatedtimetocompleterequiredhomeworktasks
Actassupervisor/cheerleaderforthenewMUNISprocess
Identify and communicate to Client PM any additional training needs or

schedulingconflicts
Help document lessons learned at end of each phase and signoff on formal
acceptanceforphasecloseout
SystemAdministrator
LoadReleasesandcode
CopyLIVEdatabasetoTrainingdatabaseasneededfortrainingdays
CreateanynecessarydatatapesorconversionfilestobetransmittedtoMUNIS
or3rdPartyVendors
Addnewusersandprinters
Performbasicserversystemmaintenance
Ensure all users understand MUNIS logon process and have necessary
permissionforalltrainingsessions
Ensurenetworkandinfrastructuremeetsorexceedsrequirementsprovidedby
Tyler
EndUsers
Havebasiccomputerskills:
o Usingamouse
o Clickingonanicontoopenanewwindow
o Minimizingwindows
o Switchingbetweenopenwindows
o Printingscreens
o Understandingthedesktop
o AbletologintonetworkandMunis
Attend Training as offered. The End User should be prepared to dedicate to

training day(s) completely, freeing themselves of daily responsibilities and
interruptions.
Completetasksasassigned.
PracticeskillslearnedwithintrainingbeforeLiveprocessingdate.
35
Communicate Departmental needs to Functional Leaders,Project Managerand

MUNISProjectManager(i.e.approvalworkflow,reporting,etc.)
Communicate any problems, errors or difficulties understanding or applying

acceptedPoliciesandProcedurestoFunctionalLeadersandProjectManager
DemonstratecompetencywithMUNISprocessingpriortoGOLIVE
4.4.2
TylerTeamMembers
Scheduleandleadtheprojectphasekickoffmeeting
Work with the District Project Team to develop a customized project

managementplan
Providinganinitialtasklistfortheprojectphase
WorkingwiththeClientPMtocoordinateanimplementationschedule
SchedulingMUNISresourcesfortrainingdays
CoordinationofserviceswithTylerForms
Coordination of conversions services with appropriate departments within

MUNIS
OverseeprojectandmonitorprogresswithrelevantClientFunctionalLeads
andClientPM
HoldregularconferencecallswithrelevantClientFunctionalLeadsandClient
PMtoreviewstatusandprogressofprojectandtoidentifyanyoutstanding
issues.
InitiateandmanageChangeOrders
ImplementationConsultants
PerformVerificationTesting
DeliverSystemAdministrationTraining
DeliverKnowledgeTransferAnalysis
ParticipateinStaticEnvironmentTesting
AssistwithFormsAnalysis
PerformSystemDesignandAuxiliaryTableAnalysis
AssistwithDataConversionAnalysis
TrainClientinConversionValidationprocess
36
AssistinTestingandParallelProcesses
SuperUserTraining
EndUserTraining
Preliveservices
Golivesupport
Postlivereconciliationandtraining
ConversionProgrammers
Validatedatafilesarereadable
Providedefinitionofthestandardfileformats
Development and testing of the programs and/or processes used to create

thedatausingthemappingrules
Performconversion
Revision of the results as data anomalies and exception conditions are

discovered
TylerFormDesigners
Providespecificationsforallpurchasedforms
Reviewrequirementsforequipmentandsupplies
Provideinstructionsheetsandformmockupsheets
Conductreviewofclientsformmockupsheets
Createformdesigns
Installformssoftwareandapprovedforms
Providetrainingonforms
TechnicalSupport
Participateintransitioncallfromimplementationtosupport
Providetimelyresponsetoquestionsandissuesbasedoncallpriorities
EscalateissuestoSeniorAnalystsandDevelopmentasneeded
Seekclientconfirmationofissueresolution
TransitionalServicesProjectManager
Participateintransitioncallfromimplementationtosupport
Providepostlivestatusconferencecalls
37
Helptoidentifypostliveserviceneeds
Coordinateanyitemsthatspanseveraldepartments.
Maintainongoingrelationship
38
4.5 RolesandResponsibilitiesforKeyProjectActivities
4.5.1
DataConversion
Description
Concludeonscopeofconversionforeachmodule/phase
Coordinates overall conversion schedule with other project
implementationactivities
ConversionAnalysis
DevelopCrosswalks
Provideconversiondata
Providefilelayouts/datamapstolegacyDistrictsystems
Runlegacyproofreportswhendataispulled
Analysisofconversiondata
Writeandtestconversionprograms
Reviewerrorreports
Loadconverteddataintotrainingdatabase
Verifyconverteddataintrainingdatabase
Refineconversionprograms,asrequired
Signoffonconverteddata
Loadfinalpassintolivedatabase
Systemmaintenanceafterfinalpassinlivedatabase
4.5.2
Responsibility
TYLER
CLIENT
ASSISTS
LEADS
LEADS
LEADS
LEADS
NONE
Assists
NONE
LEADS
LEADS
SHARED
ASSISTS
ASSISTS
LEADS
NONE
ASSISTS
NONE
ASSISTS
PARTICIPATES
PARTICIPATES
LEADS
LEADS
LEADS
ASSISTS
NONE
SHARED
LEADS
LEADS
NONE
LEADS
LEADS
OWNS
Interfaces
Forthedevelopmentofcontractedcustominterfaces,theDistrictandTylerwillshare
theresponsibilityinthedesignandtestingoftheinterfaces.Forwebserviceintegration
routines, the development will be shared as well. The first step in the process is the
developmentofdetaileddesignspecifications.Tylerwillhaveabusinessanalystwork
withtheDistricttodeterminewhatdataneedstobeinterfaced,thepropervehicle(web
service, ASCII, etc.), and the frequency of the data integration. After the initial
consultationiscompleted,Tylerdeveloperswillcreateadetailedspecificationthatwill
be presented to the District for review by the Districts relevant stakeholders and
approvalbytheDistrictProjectManager.Tylerwillthendeveloptheinterfaceroutine,
provideittotheDistrict/Tylerimplementationteamalongwithproperdocumentation,
and will work with the implementation team to verify that it performs as expected.
Tyler will require that the District coordinate any contact / effort necessary with 3rd
partyproductsand/orcompanies.
Belowaretheresponsibilitiesforbothstandardandcustominterfaces.
39
RolesandResponsibilitiesforStandardInterfaces
Task
Description
DesignDataMapping Tylerwillprovidestandardinterfacefilelayouts
to the Client and provide clarifications to the
Districtrelatedtothelayouts
DevelopCustom
Programs will be developed to extract the
Programs
mappeddatafromthelegacysystemsandmap
it to the ERP import format, and/or extract
information from the ERP export format and
mapittolegacysystems.
Import/Export data Aprocedureisruntoimport/exportdatafrom
from/totheERPdata the ERP data tables into/out of the ERP
tablesinto/outofthe applications
ERPApplications
Createschedulefor
A schedule is defined to automate the
executing
executionoftheimports/exportsonaDistrict
imports/export
definedfrequency
Responsibility
Tyler
District
Tyler
trains
Districtusers
District/Tyler
Please see attachment PDWMD Interface List for the interfaces identified by the District, with the
corresponding Tyler Response,
4.5.3
Modifications
NoModificationsareincludedinthescopeofthiscontract.
40
4.5.4
Reports
Task
Determineallreportingneedsforallmodules
Prioritizereportsbyrequireddate(musthave
upongolive,quarterlyreports,annualreports,
sporadic/seldomusedreports)
AnalyzecannedreportsinMUNISsystemfor
matchingdatatorequiredreports
Identifycustomreportingneeds
TrainusersonReportWriting
Developcustomreports
4.5.5
Tyler
Responsibility
None
Assist
Client
Responsibility
Owns
Leads
Share
Share
Share
Leads
None
Share
Participates
Owns
Workflow
Thefollowingtableoutlinesthetasksandresponsibilityfortheworkflowprocess.The
setup of the workflow approvers and business rules will be the responsibility of the
District. Programming or SQL experience is not necessary, as all workflow is entered
andmaintainedwithintheMUNISuserinterface(screens).
Task
Tyler
Client
Responsibility
Responsibility
Analyzeworkflowneedsanddetermineusewithin Leads
Participates
MUNISforeachmodule
Recommendareasthatshouldimplement
Leads
Participates
workflowbusinessrulestoenforceinternal
controls,segregationofdutiesandprovide
additionalaudittrailsfortransactions.
DevelopworkflowprocessforallMUNIS
Assists
Leads
applicationsbaseduponapprovedBestBusiness
Practicerecommendations.
Reviewtheworkflowineachofficeandidentify
Assists
Leads
thedisparities
Outlinethecurrentworkflowandcontrastnew
Assists
Leads
procedures
ImplementnewworkflowproceduresatERP
Assists
Leads
Systemimplementation
41
4.5.6 Testing
Testingoccursthroughouttheproject,typicallyinrepeatedpatternsthatalignclosely
withothermajorprojectactivities.ThisisasharedresponsibilitybetweentheDistrict
andTylerandwillbecoordinated,conductedandmonitoredbybothparties.
4.5.6.1 VerificationScriptTesting
PerformedaftersoftwareinstallationtodemonstratetotheDistrictthatcoreproduct
functionalityisinplaceanduseofthesoftwarecanbegin.
4.5.6.2 StaticEnvironmentTesting(SET)
ThisisperformedoncetheDistricthasmadepreliminaryBestPracticedecisions.The
purposeofthetestistoprovideanearlyopportunitytotheDistrictforvalidationof
businessprocessdecisionsintheactualapplication,withoutthecomplicationof
converteddata.Thispristinetestingenvironmentallowsdecisionmakerstofocuson
processflowwithoutthepotentialimpactofconverteddata.Akeypartofthetestisto
conductafivedaytransactiontest,duringwhichallactivitiesthattakeplaceina
standardweekareduplicatedandtested.Thistestingisakeymilestonethatdictates
whetherCoreUserDocumentscanbewrittenanddatapopulationcanbegin.
4.5.6.3 ConversionValidation&Testing
Thisisperformedaftereachpassofconverteddataisloadedintoatestingdatabase.
Useofcontrolreports,filteringtechniques,comparisonreportsandvisualinspection
areallpartofthisprocess.Thepurposeistoidentifyallissueswithdata,whetherdue
tomappinginconsistencies,sourcedataissues,datasubmissioncontentorconversion
programmingerrors.Acceptanceofconversionprogrammingmustbecompletedlong
beforethepreliveperiodsothatfinalconversionsubmissionshavelittleornoriskof
dataorconversionprogrammingissues.Finalacceptanceisnecessarypriortolive
processingasthelaststepbeforedataisloadedinthelivedatabaseandliveprocessing
begins.Thistestingispartofpreliveassessment.
4.5.6.4 ModificationsTesting
42
Thisisperformedinanisolatedenvironmentoncemodificationsaredelivered.The
modificationisunittestedfirsttoensurecompliancewithspecificationsandtovalidate
theperformanceofthecoding.Onceunittestingiscompletedsuccessfully,the
modificationistestedforintegrationperformanceaspartofanoverallprocess,paying
specialattentiontoanyimpactontouchpointsthroughouttheproduct.After
successfulintegrationtesting,modificationsareexposedtosetupdataandconverted
databyreplicatingthefullypopulateddatabasesinthetestenvironment.After
successfultesting,authorizationisrequestedtoloadthemodificationintothe
productionenvironment.Testingcontinuesthroughoutthebalanceoftheprojectto
ensuretheintegrityofthemodification.Thistestingispartofpreliveassessment.
4.5.6.5 FormsTesting
ThisisfirstperformedinatestenvironmentatTyler,priortodeliveryofformstothe
District,usingsampledataextractedduringtheStaticEnvironmentTest.OnceForm
designhasbeenacceptedandformsareloadedontheDistrictsserver,testing
continuesthroughoutthebalanceoftheimplementation.Thegoal,ataminimum,isto
printformsaspartoftraining(CoreandEndUser)sothatboththecontentandprocess
arevalidatedrepeatedly.Submissionofformstobanksmustbecompletedand
acceptancereceivedaminimumofthirtydaysbeforeliveprocessing.Thistestingispart
ofpreliveassessment.
4.5.6.6 IntegrationTesting
BeginningwiththetestingthatoccursduringtheStaticEnvironmentTestand
continuingwithCustomizationstesting,processtraining(ProjectTeam/FunctionalLead,
CoreUserandEndUser),parallelortrialrunprocessingandStressTesting,special
attentionispaidtotheintegrationintegrityofthesystem.WhetherbetweenMunis
applicationsandtheGeneralLedger,or3rdpartyimport/exportsandinterfaces,all
aspectsoffunctionalintegrityistestedrepeatedlythroughouttheimplementation.This
testingispartofpreliveassessment.
4.5.6.7 UserAcceptanceTesting(UAT)
UserAcceptancetestingisconductedbothleadinguptoandfollowingenduser
training.WhilesomerecommendthatUATisallperformedpostendusertraining,Tyler
supportsincrementalUATthroughtrialrunprocessinginFinancialsandparallel
processinginPayrollandHumanResources.Earlytrialrunsandparallelswillmostlikely
43
notinvolveendusers,onceagainisolatingthemfromanyissuesthatmaybediscovered
throughtheprocess.Onceprocessesarestabilizedandcanbecompletedwithout
significanterror,theUAtestingwillexpandtoincludeEndUsers.
4.5.6.8 StressTesting
StressTestingiscompletedintheprelivetimeframeandinvolvesalargesubsetof
Districtusers.TheDistrictandTylerwillextractwrittentestscriptsfromtheDesktop
Documents.TheDistrictwillcoordinatethisactivityandtheschedulingofthe
execution,monitoringandevaluationofthetests.
4.5.6.9 TestingRoles&Responsibilities
TestingRoles&Responsibilities
Responsibility
Task
Description
PerformVerification
Test
Tylerperformsscriptedtestto
validatebaselinesoftware
performance
Lead
Participate
Acceptanceof
VerificationTest
Districtacceptanceofbaseline
test
None
Own
EstablishToBeTest
Plan
Compileinformationgathered
duringanalysisandprepare
settingsforToBeTest(Static
EnvironmentTest)
Own
None
PerformToBeTest
(StaticEnvironment
Test)
ConductdemonstrationofToBe
decisionsinMuniswithhand
keyeddata
Lead
Participate
Authorizationto
Proceed
DistrictacceptanceofToBeTest None
andauthorizationtoproceedwith
traininganddatapopulation
TestForms
PerformtestofTylerForms
throughprocesstestingand
training
Tyler
Share
District
Own
Share
44
Submitformstobankforapproval
None
Own
PerformStressTest
CompleteStressTest
Participate
Lead
PerformUser
AcceptanceTest
CompleteUserAcceptanceTest
Participate
Lead
Parallel&TrialRun
Testing
Replicateliveprocessinganduse
toolsforidentifyingandresolving
discrepancies
Lead
Participate
SecureBank
Acceptance
45
Section 5
Training
5.1 TylerEducationPlan
AnEducationPlanlaysouttheprocessoftransferringknowledgebetweenTylerandthe
District. We refer to our plan as an Education Plan as opposed to a Training Plan for
several reasons. First, the process of transferring knowledge is vital to the analysis
phaseofourproject.Duringanalysiswe:reviewtheASISenvironment,provideTyler
demonstrations, review questionnaires and flow charts, and ultimately arriveat a TO
BE model. The TO BE model becomes the foundation for user training. Second,
trainingdenotesaclassroomsettingwithteacherandpupil.Whiletrainingwilloccur,it
isapieceoftheoveralleducationneededtobeaproficientMUNISuser.
Purpose
ThepurposeoftheEducationPlanisto:
CommunicatetheprocesstostakeholdersandMUNISfunctionalleaders
Answerspecificquestions(wherewillclassroomsbeestablished,whatdatabase
environmentwillbeutilized,etc.)
Establishactionitemsandlinkprojectpersonnelasowners.
DefinemeasurementcriteriatoensuretheEducationPlanhasbeensuccessfully
followed.
Process
ItisimperativethatanEducationPlanbeputintopracticeaspartoftheTylerProject.
The plan should include all of the processes required to ensure that the goals for the
projectarefullysatisfied.Theoverallplanwillincludethefollowing:
Demonstration,Analysis,andKnowledgeTransfer
Tyleremployeeswillperformthefollowingtasks:
AsIsreview
Productoverviewdemonstration
IndepthanalysisofMUNISoptions
Flowchartreview
Questionnairereview
Thisphasewillinvolvethefunctionalleaders.Thegoalofthisphaseistotransferhigh
levelknowledgebetweenparties.Theoutputwillbepoliciesandproceduresrelatedto
theuseofMUNIS.Thepoliciesandprocedureswilldeterminethetrainingagendatobe
deliveredtotheendusers.Forexample,ifcommoditycodesarenotgoingtobeutilized
46
withinMUNISPurchasing,thenthetrainingoutlinesforPurchasingshouldremovethe
discussionofcommoditycodes.
Prerequisites
Tylerhasthreetoolsthatarerequiredprerequisitespriortousertraining:
TrainingDatabaseAllusersmusthaveaccesstotheMUNIStrainingenvironment.The
usersmusthaveloginsestablishedandknowhowtoaccessthetrainingenvironment.
Navigational Videos Tyler will provide MUNIS navigational videos to the client. The
videos can be stored on a network folder for broad access. The videos demonstrate
basic MUNIS functions including: menu navigation, table/screen navigation,
add/update/output,search,browsedatarecordsandtheMUNIStoolbar.
HowToManualsInadditiontoMUNISonlinehelp,TylerwillprovideHowTomanuals
depictingbaselineMUNISfunctionalityandthestepsrequiredtoprocessrecords.For
example, the How to Enter a Requisition manual shows a beginning MUNIS user the
stepsnecessarytocreatearequisition.
Users who utilize the prerequisites learn MUNIS at a faster pace and retain more
classroom discussion than their peers whose first exposure to MUNIS is their first
trainingday.
TOBEDemonstration
ThisprocessallowstheFunctionalLeaderstoseeaworkingMUNISsystemwithclient
data. Tyler will process data according to the defined policies and procedures. The
intended education is an overall understanding of the integration of MUNIS
applications, a review and understanding of security options, and workflow touch
points.
MUNISApplicationTraining
Inthisphaseweareconductingclassroomtraining.
PreLiveTraining
TheserepeatedclassesprovideenduserstheopportunitytoreviewMUNISfunctionality
inaclassroomenvironment.
PostLiveReconciliationTraining
Theprocessofreconcilingdataisreviewedduringprelivetraining.However,handson
trainingwithlivedataprovidesabetteroverallunderstandingoftheMUNIStablesand
howtoreconciledaily,weekly,andmonthlyfunctions.
PostLiveOutputandInquiryTraining
47
Theoutputandinquireroutinesarereviewedduringprelivetraining.However,hands
ontrainingwithlivedataprovidesabetteroverallunderstandingoftheMUNISoptions
relatedtoextractingneededinformation.
Logistics
TylerandtheClientwillworktogethertodefineeducationlogistics.Thefollowingtable
should be used as a starting point for defining logistics. The final logistics table will
becomepartoftheEducationPlan.
Software/Hardware
Howmanydatabaseswillbeutilized?
WillweestablishaFinancialsTrainingenvironmentseparatefromPayroll?
Whowillrefreshthetrainingdatabase?
Willasecondserverbeutilized?
Facilities
Howmanytrainingroomswillbeutilized?
Wherearethelocationsofeachtrainingroom?
Howmanyworkstationswillbeineachtrainingroom?
Howmanyprinterswillbeineachtrainingroom?
Othertrainingroomrequirements(whiteboard,phone,etc.)
Whowillschedulethetrainingroom?
Staff
Howmanystudentsperteacher?
Howmanystudentsperworkstations?
Whatarethehoursoftraining?
WhowillbetrainedoneachMUNISapplication?
Whowillconductattendance?
Willmanagementbepresentforeachsession?
Whowilltraintheendusers(MUNISversusFunctionalLeaders)?
Schedule
Whowilldeterminetheexactdaysfortraining?
Whowillnotifystaffmembers?
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Howfarinadvancewillthetrainingschedulebebuilt?
49
5.2 ProjectTeamTraining
Theprojectteambeginsknowledgetransferattheonsetoftheproject,duringanalysis.
Itisthroughthisprocessandsubsequenthandsonsetupandprocesstrainingthatthe
Functional Leaders and Subject Matter Experts build an understanding of the inner
workings of the system and how parameters and tables affect the overall processing.
Theseusersshouldattendallapplicableanalysisandimplementation/trainingsessions.
5.3 TechnicalTraining
Technicaltrainingbeginsatthetimeofsoftwareinstallation.TheInstallationEngineer
will teach the Technical staff how the software is configured as well as basic system
maintenance such as backups, loading releases and refreshing training and test
databases. System Administration training is conducted after software installation to
showusershowtoupdateusers,permissions,menusecurity,workflowadministration,
etc.,fromwithintheMUNISsoftware.TheDistrictSystemAdministratorshouldattend
thesesessions,asscheduled.Inaddition,theFunctionalLeadersshouldattendtohave
a thorough understanding of the permissions and options available. It is a District
decision as to who will perform the MUNIS System Administration tasks. It may be a
combinationofFunctionalLeadersandITstaff.
5.4 CoreUserTraining
AftertheFunctionalLeadersaretrained,thesystemparametersandtablesaresetup
and/or converted, and processes are defined and tested, Core Users will attend
applicable scheduled training. These users include central processing staff: AP
department, Payroll department, Purchasing department, etc. This training will take
placewellinadvanceofgolivesotheseusersmayassistinsystemtesting,verification,
andbecomefamiliarwiththeirnewprocesses.
5.5 Decentralized(Departmental)UserTraining
Tyler utilizes a trainthetrainer approach for departmental training (requisition entry,
budget entry, time and attendance entry, inquiries, reports, etc.). Tyler will train the
District trainer(s) who will in turn schedule training, develop customized training
materials,andconductthetrainingforthedecentralizedusers.Thisassumesthatthe
District trainer(s) will attend all Core User training when delivered by Tyler. If the
District prefers that Tyler conduct all training, additional implementation days will be
required based on the number of training days/sessions the District requires. This
shouldbediscussedduringtheprojectplanningsessionsattheonsetoftheprojectand
documentedintheEducationManagementPlan.
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A successful decentralized user training session is in a classroom environment with a

computerforeachuser(minimumofonecomputerforeverytwousers,butideallyone
peruser),awhiteboard,aprinterintheroomornearbyandonecomputerconnected
to a projector. The size of the class depends on the classroom size and the available
computersfortraining.Ideally,aclasssizeshouldbelimitedtotwelvetofifteenusers
in order to keep the session controlled and ensure all users are receiving appropriate
level of personalized attention. The specific course topics will be discussed and
scheduledafteranalysis,dependingontheDistrictsspecifictrainingneeds.
5.6 OtherKnowledgeTransfer
Tyleroffersothermeansoftrainingforitsuserstobeutilizedaftertheimplementation,
thoughtheyareavailableuponcontractsigning.
OnlineEducationCoursesgrouptrainingconductedviaWebinar.Theschedule
ispostedontheMUNISCustomerToolswebsite(loginrequired).
Knowledge Base hundreds of searchable documents, videos and reports for

users to view, download and modify. These include HowTo documents, User
Conferencesessiondocuments,BestPracticesandmore.
TylerUserConferenceannualconferenceprovidingdozensoftrainingclasses
and networking opportunities. The District should budget attendees to this
conference each year, after implementation, as the training and experience is
invaluable. It is recommended that users attend the conference after the
implementation is complete in order to ensure consistent training and keep
focusonimplementationgoals.
5.7 BasicDivisionofResponsibilities
Tyler is responsible for developing training courses. The District is responsible for
determining who should participate in training and ensuring their attendance at
scheduled classes. The District will be responsible to insure that all required data files
are scrubbed, and that any required tables are built in preparation for class.
Additionally,theywillberequiredtocompleteallHomeworkassignmentsbeforethe
nexttrainingdayisscheduled.Tylertrainerswillberequiredtoprovideaclassagenda
alongwithanypretrainingrequirements.
TrainingActivity
Tyler
Client
Projectteamtrainingdelivery
Leads
Assists
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TrainingActivity
Technicalteamtraininggapidentification
Developmentofendusertrainingstrategydocument
Computerbasedtrainingdelivery
TraintheTrainercoursedevelopment
IdentifyusersforTraintheTrainerclasses
ScheduleusersforTraintheTrainerclasses
TraintheTrainerdelivery
Endusertrainingmaterialdevelopment
TraintheTrainerEndusertrainingdelivery(processtraining,
navigation,application)
KnowledgeTransfer
Logisticsandtrainingadministration
Tyler
Leads
Leads
Leads
Leads
Assists
None
Assists
Leads
Assists
Client
Assists
Assists
Assists
Assists
Leads
Owns
Leads
Assists
Leads
Leads
Assists
Assists
Leads
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Section 6
ChangeManagement
6.1 OverviewofChangeManagementEffort
IncludedintheProjectManagementPlan,istheChangeManagementPlan.Thisplan
provides a basis for organizational change management (CM) for use throughout the
implementation. It includes a CM Overview, Diagnostic Tools, a CM Communication
Plan,andCMResistanceTools.Duringprojectplanning,theChangeManagementplan
template will be thoroughly reviewed with the District Project Team and the plan for
managingchangewillbeincorporatedintotheoverallProjectManagementPlan.
6.2 ScopeofChangeManagementEffort
Included in the implementation is the plan template, Project Management planning
session,andthetoolsforDistrictuse,describedabove.ChangeManagementCoaching
throughout the project is the responsibility of the District Project Team and
Management. Additional Change Management Consulting services are available from
Tyleratanadditionalcost.
6.3 RolesandResponsibilities
No specific project roles are assigned to the standard Change Management offering.
However, the District Project Team and Managers should become familiar with the
aspectsofOrganizationalChangeManagementandimplementthemanagementplanas
decided in the project planning session. This will include coaching users on process
changes, surveying users to verify acceptance and understanding of the changes, and
following up with users on utilization of the changes throughout the implementation
andaftergolive.
Note: Tyler offers an optional Change Management service in which our certified
Change Management Coach will work with the District throughout the project to
preparefor,monitorandrevieworganizationalchange.
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Section 7
PostGoLiveSupport
7.1 ProductSupportServices
The MUNIS Technical Support department is divided into multiple teams: Financials,
Payroll/HR, Tax/Other Revenue and Collections, Utility Billing and Collections, OS/DBA
(Operating System and Database Administration), Tyler Reporting Services, and Tyler
Forms.
Theseproductspecificteamsallowsupport stafftofocusonagroupofproductsor
services.Ateamofspecialistsassignedtoeachteamwillhandleyourcallsquicklyand
accurately.
Each team consists of a MUNIS Support Product Manager, Support Analysts and
TechnicalSupportSpecialists.TheSupportProductManagerisresponsiblefortheday
todayoperationsoftheteamandensuringweprovideexceptionaltechnicalsupportto
our clients. The Support Analysts are responsible for assisting the team with clients
issues and provide ongoing training for the team. Specialists are responsible for
diagnosingandresolvingcustomerissuesinatimelyandcourteousmanner.
TechnicalSupportStandardSupportHours
Financials
8AM8PMEST(MondayFriday)
Payroll/HR
Tax/OtherRevenueandCollections 8AM6PMEST(MondayFriday)
UtilityBillingandCollections
OS/DBA
TylerForms
MUNISTechnicalSupportDepartmentSupportCallProcessisasfollows;
Each call logged is given a priority (1, 2, 3 and 4) according to the clients
needs/deadlines. The goal of this structure is to clearly understand the importance of
the issue and assign the priority for closure. The client is responsible for setting the
priorityofthecall.MUNISsupportkeepstrackofresponsivenesstopriority1,2and3
calls each week. This measurement allows us to better evaluate overall customer
satisfaction.
Priority1callissueiscriticaltotheclient,theMUNISapplicationorprocessisdown.
Priority2callissueissevere,butthereisaworkaroundtheclientcanuse.
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Priority3callissueisanonseveresupportcallfortheclient.
Priority 4 call issue is a low priority for the client and they would like to work with
supportastimepermits.
CallResponseGoals:
Open Call
Priority
Maximum number of days a support call is

open
Support managers and

analysts review open calls
Less than a day
Daily
10 Days or less
Every other day
30 Days or less
Weekly
60 Days or less
Weekly
The Support Process Document can be accessed by all Tyler clients on our
documentationKnowledgeBase.
7.2 TylerTransitionalServices
OnceaclientisliveonaprojectphasetheyaremovedfromImplementationServicesto
TransitionalServices.TransitionalServiceseasesthetransitiontoSupportandinternal
Tyler departments. Through Transitional Services, the client learns about the different
departments within Tyler, how each department operates, and how best to resolve
issues before they reach a critical point. To ensure successful client experience,
Transitional Services uses proven Project Management methodologies to develop a
transition plan helping client navigate their way through a successful first year live on
MUNIS.ThisserviceisnotintendedtoreplaceSupport,OSDBA,Implementation,Sales
orDevelopmentbutservestoenhancetheseservicesbyTyler.Inshort,theTransitional
Team educates Tyler clients on how to effectively help themselves. This service is
includedforallnewMUNISclients.Thisserviceisdeliveredatnoadditionalcosttothe
Client.
7.3 TylerReportingServicesSupport
TheTylerReportingServicesviews,models,andlibrariesareavailabletotheClientupon
deliveryoftheEnterpriseResourcePlanningsoftwaresolution.Thenumberofviews,
models and libraries are increased with each new release of MUNIS software and are
available to the Client immediately upon upgrading. This support team is available to
assistwithreportwritingquestions.Customreportsmaybedevelopedatanadditional
cost.
55
Section 8
ProjectAssumptions
ImplementationserviceswillbeprovidedasdescribedinthisStatementofWork.
8.1 GeneralProjectAssumptions
8.1.1
EstimatedDays
ThefollowingoutlinesmajorassumptionsregardingtheContractandthecommitment
toLiveDatesontimeandwithinbudget:
The Client shall schedule all applicable users to attend scheduled analysis,
implementationandtrainingsessions.
Sessiontopicsarescheduledinadvance.Onesessionpertopicwillbecovered
within the scope of the project. If the District chooses to have additional
sessionsrepeated,thesewouldbeoutofscopeandrequireachangeorderfor
additionalimplementationdays.Thisdoesnotincludescheduledtopicsthatare
repeatedfordifferentlevelsofusers.Forinstance,AccountsPayableFunctional
LeadersandCoreUserswillbothhaveAPsessions;however,thelevelofanalysis
and handson training differs for each group and are considered separate,
scheduledsessions.
Onsite assistance during GoLive for the financials and payroll phases of the
implementation include 24 days (one week allowing for travel, depending on
level of service required) during the first Live processes for each phase.
Additional Live assistance will be considered out of scope and will require a
change order for additional implementation days. Tyler will provide postlive
training for reporting, monthend processing, etc., as defined in the project
schedule that will be delivered by the Tyler PM. This postlive training is
includedinthescopeofthecontract.Forthisprojectitisestimatedthatthere
will be 23 days of onsite golive Support for both the Financials and PR/HR
phases.ThedaysforthePR/HRareintendedforthefirstpayrollrun.2dayswill
be scheduled approximately 47 weeks after the Financial golive date to train
theclientonFinancialReconciliationandMonthEndclosing.Additionalsupport
willbeprovidedforfirstpayrollrun.
ItwillbetheDistrictsresponsibilitytotraindecentralizedusers.Tylerwilltrain
FunctionalLeaders,End(core)usersandwillconductaTraintheTrainersession
inordertopreparethetrainerstotraintheirdecentralizedusers.TheDistrictis
responsible for scheduling the decentralized training, developing customized
user documentation (Tyler will provide standard documents that may be
56
modified), conducting the training, and assessing user understanding and

acceptance.
Allprojecttaskswillbeassignedownersandduedateswhichcorrespondwith
the overall project schedule. Project Tasks that are not completed by the due
datemayadverselyaffecttheprojectscheduleandLiveDates.
Decisions will be made in a timely fashion in order to achieve scheduled due

dates on tasks and prepare for subsequent training sessions. Decisions left
unmade may affect the project schedule as each analysis and implementation
sessionbuildsonthedecisionsmadeinpriorsessions.
8.1.2
ProjectPlanningandKickoff
The following outlines major assumptions and activities surrounding the Project
InitiationandKickoffphaseoftheProject:
TheClientshallassignandauthorizeaProjectManagerpriortothestartofthis
phase.
The Client Project Manager, along with the Tyler Project Manager, shall
participate in the review and final revision of the Project management and
planning documents, which include this Implementation Project Scope
Agreement,theProjectRiskRegister,andtheCommunicationsPlan.
The Tyler Project Manager and Client Project Manager shall complete
developmentoftheProjectPlan.
The Client project staff shall participate with the Tyler Project Manager in the
ProjectKickoffmeetingtodiscusstheprojectapproachandexpectations.
TheProjectPlanningServiceslineiteminthecontractcoversthedevelopment
of the Project Management Plan at the onset of the project. Standard Project
Managementthroughouttheprojectisnotbillable.
8.1.3
FacilityRequirements
ThefollowingoutlinesmajorassumptionssurroundingtheFacilityusedfortheProject:
The District will provide a room to be used as a training lab for Tyler staff to
transfer knowledge to District resources as well as a place for District staff to
practicewhattheyhavelearned.
Theroomistobesetupinaclassroomsetting.Thenumberofworkstationsin
theroomtobedeterminedbytheDistrict.Itisourrecommendationthatevery
personattendingascheduledsessionwithaTylerImplementerhavetheirown
workstation; however, we require no more than two people at a given
workstation.
57
A workstation is to consist of a computer that has access to the MUNIS

training/testdatabaseandaprinter.
Theworkstationusedbytheindividualconductingthesessionmustbelinkedto
aprojectorsoeveryoneattendingthesessionisabletofollowtheinformation
beingcommunicated.
In addition to computers and a printer, it is recommended that a phone be

availableintheroomaswellasawhiteboardwithmarkersanderaser.
It is the responsibility of the District to schedule the training room for the
sessionsconductedbyTylerstaff.
Should phases overlap, it may be necessary to make multiple training facilities

available.
8.1.4
Homework
The following outlines major assumptions and activities surrounding the

implementationoftheMUNISsolution:
TylerwillcommunicatetoClientbeforeeachsessiontheprerequisitesthatmust
becompletedpriortoconductingthesession.
Tyler will communicate to Client after each session the tasks that must be
completedpriortoTylerpersonnelreturningtothesite.
Homework assignments and tasks will be listed on the Project SharePoint site
alongwithduedateandowner
Typicalhomeworkitemsareasfollows:
o Practiceonprocesseslearned
o Review any delivered documents prior to attending scheduled training
session
8.1.5
ShouldtheClientnotbeabletocompletecommunicatedprerequisitesortasks,
then they are to bring it to the attention of the Tyler Project Manager
immediatelysothatassistancecanbeofferedorschedulingberevised.
AccountsPayable
The following outlines major assumptions and activities surrounding the Accounts
Payableimplementation:
Tyler will assist the Client in the selection and definition of Accounts Payable
functional configuration options (e.g., A/P Parameters, Miscellaneous Codes,
etc.).
58
The Client, with Tyler support, is responsible for the testing of selected
configurationoptions.
The Client, through data testing, will approve the functional configuration
optionsandsetup.
TheClient,withTylersupport,shallconductconfigurationtestingandapproval
usingsampledatapriortoconversiondataloadingorverification.
Tyler will provide an Accounts Payable conversion spreadsheet and will review
instructionsforitscompletion.
TylerwillinstructtheClienthowtoloadandverifythePurchaseOrderconverted
data.
TheClientisresponsibleforverifyingtheAccountsPayableconversionprocess.
TheClientwilldetermineandapprovethefinalconverteddata.
No Accounts Payable functional modifications are included within the Project

scope.
TylershallsupportthefunctionalverificationoftheimportofdataintoAccounts
Payablefromexternalthirdpartyinterfaces.
8.1.6
ApplicantTracking
The following outlines major assumptions and activities surrounding the Applicant
Trackingimplementation:
Tyler will assist the Client in the selection and definition of Applicant Tracking
functionalconfigurationoption.
optionsandsetup.
No Applicant Tracking functional modifications are included within the Project

scope.
8.1.7
Budgeting
The following outlines major assumptions and activities surrounding the Budgeting
implementation:
TylerwillassisttheClientintheselectionanddefinitionofBudgetingfunctional
configurationoptions(e.g.,Budgetlevels,transfers/amendments,etc.).
59
The Client, with Tyler assistance, is responsible for the testing of selected
optionsandsetup.
TheClientwillprovidedatafilesforconvertingbudgetamounts(upto5years).
TheClientwillimportandverifytheBudgetingconverteddata.
TheClientisresponsibleforverifyingtheBudgetingconversiondata.
TheClientwillapprovethefinalconverteddata.
NoBudgetingfunctionalmodificationsareincludedwithintheProjectscope.
8.1.8
FixedAssets
The following outlines major assumptions and activities surrounding the Fixed Assets
implementation:
Tyler will assist the Client in the selection and definition of General Ledger
functional configuration options (e.g., Parameter Table, Class, SubClass,
DepartmentCodes,etc.).
optionsandsetup.
Tyler will provide a Fixed Assets conversion spreadsheet and will review
TylerwillassisttheClientinloadingtheFixedAssetsconverteddata.
TheClientwillverifytheFixedAssetsconverteddatawithTyler.
TheClientisresponsibleforverifyingtheFixedAssetsconversionprocess.
NoFixedAssetsfunctionalmodificationsareincludedwithintheProjectscope.
60
8.1.9
GeneralBilling(OPTIONAL)
ThefollowingoutlinesmajorassumptionsandactivitiessurroundingtheGeneralBilling
implementation:
Tyler will assist the Client in the selection and definition of General Billing
functionalconfigurationoptions(e.g.,A/RCodes,ChargeCodes,integrationwith
Projects/GrantAccounting,etc.).
TheClientwillapprovethefunctionalconfigurationoptionsandsetup.
optionsandsetup.
The Client with Tyler support shall conduct configuration testing and approval
Tyler will provide a General Billing conversion spreadsheet and will review
instructionsforitsuse(ifpurchased).
TylerwillinstructtheClienthowtoloadandverifytheGeneralBillingconverted
data.
TheClientisresponsibleforverifyingtheGeneralBillingconversion.
NoGeneralBillingfunctionalmodificationsareincludedwithintheProjectscope.
8.1.10 GeneralLedger
ThefollowingoutlinesmajorassumptionsandactivitiessurroundingtheGeneralLedger
implementation:
TylerwillassisttheClientwiththedefinitionofarevisedChartofAccounts.
The Client shall approve the revisions to the Chart of Accounts prior to
proceedingtothenextstageofGeneralLedgerimplementation.
Tyler will assist the Client in the selection and definition of General Ledger
functionalconfigurationoptions(e.g.,organizationcode,fundattributes,journal
numbercontrols,etc.).
61
optionsandsetup.
using sample data prior to conversion data loading, verification or enduser
training.
TylerwillprovideaChartofAccountsconversionspreadsheettotheClientand
willreviewinstructionsforitscompletion.
The Client will complete the spreadsheet with all General Ledger segments,
accountsandvalues.
Tyler will instruct the Client how to import and verify the Chart of Accounts
converteddata.
TheClientisresponsibleforverifyingtheChartofAccountsconversion.
No General Ledger functional modifications are included within the Project

scope.
Tyler shall support the functional verification of the import of data into the
GeneralLedgerfromexternalthirdpartyinterfaces.
8.1.11 HRManagement
The following outlines major assumptions and activities surrounding the MUNIS HR
ManagementSoftwareimplementation:
Tyler will assist the Client in the selection and definition of HR Management
functionalconfigurationoptions.
optionsandsetup.
Tyler will provide a HR Management conversion spreadsheet and will review

TylerwillassisttheClientinloadingtheHRManagementconverteddata.
TheClientisresponsibleforverifyingtheHRManagementconversiondatewith
Tyler.
62
No HR Management functional modifications are included within the Project

scope.
8.1.12 Inventory
The following outlines major assumptions and activities surrounding the Inventory
implementation:
TylerwillassisttheClientintheselectionanddefinitionofInventoryfunctional
optionsandsetup.
Tyler will provide an Inventory conversion spreadsheet and will review

instructionsforitsuse.
TylerwillassisttheClientinloadingtheInventoryconverteddata.
TheClientisresponsibleforverifyingtheInventoryconversionwithTyler.
NoInventoryfunctionalmodificationsareincludedwithintheProjectscope.
8.1.13 MUNISOffice
ThefollowingoutlinesmajorassumptionsandactivitiessurroundingtheMUNISOffice
implementationphaseoftheProject:
TylershallintroduceandprovidetrainingoftheintegrationoftheMUNISOffice
with the Microsoft Office Suite during the presentation of each applicable
module.
8.1.14 Payrollw/EmployeeSelfService
ThefollowingoutlinesmajorassumptionsandactivitiessurroundingtheMUNISPayroll
(includingESS)Softwareimplementation:
Tyler will assist the Client in the selection and definition of Payroll functional
63
optionsandsetup.
Tyler will provide a Payroll conversion spreadsheet and will review instructions
foritscompletion).
TylerwillassisttheClientinloadingthePayrollconverteddata.
TheClientisresponsibleforverifyingthePayrollconversionprocesswithTyler.
TheClientwillcompleteaminimumoftwoparallelpayrollcycleswithTyler.
NoPayrollfunctionalmodificationsareincludedwithintheProjectscope.
8.1.15 ProjectandGrantAccounting
Thefollowingoutlines majorassumptionsandactivitiessurroundingtheProject/Grant
Accountingimplementation:
Tyler will assist the Client in the selection and definition of the Project/Grant
Accountingfunctionalconfigurationoptions(e.g.,FundingSource/Grantortable,
GrantAccountingintegrationwithGeneralBilling,etc.).
optionsandsetup.
No Project Accounting functional modifications are included within the Project

scope.
TylerwillprovideaprojectconversionspreadsheettotheClientandwillreview
instructionsforitscompletion
8.1.16 PurchaseOrders
The following outlines major assumptions and activities surrounding the Purchase
Ordersimplementation:
Tyler will assist the Client in the selection and definition of Purchase Orders
functionalconfigurationoptions(e.g.,Req/POnumbering,Billto/ShiptoCodes,
CommodityCodes,etc.).
64
optionsandsetup.
Tyler will provide a Purchase Order conversion spreadsheet and will review
instructionsforitsuse.
TylerwillinstructtheClienthowtoloadandverifythePurchaseOrderconverted
data.
TheClientisresponsibleforverifyingthePurchaseOrderconversion.
No Purchase Order functional modifications are included within the Project

scope.
8.1.17 Requisitions
The following outlines major assumptions and activities surrounding the Requisitions
implementationphase:
Tyler will assist the Client in the selection and definition of Requisitions in
coordinationwithPurchaseOrdersfunctionalconfigurationoptions(e.g.,Buyers,
Approvers,etc.).
TheClient,throughtesting,willapprovethefunctionalconfigurationoptionsand
setup.
NoRequisitionsfunctionalmodificationsareincludedwithintheProjectscope.
8.1.18 RiskManagement
The following outlines major assumptions and activities surrounding the Risk
Managementimplementation:
Tyler will assist the Client in the selection and definition of Risk Management
functionalconfigurationoptions.
65
optionsandsetup.
No Risk Management functional modifications are included within the Project
scope.
8.1.19 RoleTailoredDashboard
The following outlines major assumptions and activities surrounding the Role Tailored
Dashboardimplementation:
Tyler will assist the Client in the selection and definition of the Role Based
Dashboardprogramfunctionalconfigurationoptions.
The Client, with Tyler support, is responsible for the set up and testing of
selectedconfigurationoptions.
Tyler will train users to access MUNIS through their Role Based Dashboard,
whereapplicable.
8.1.20 SystemAdministrationandSecurity
The following outlines major assumptions and activities surrounding the System
Administrationimplementation:
Tyler shall advise the Client on MUNIS security and user setup features (e.g.,
MUNISMenuSecurity,IDCodePermissions,UserSetup,etc.).
TheClientshalldefineandsetupmenuandendusersecurityoptions.
TheClientthroughdatatestingwillapprovethefunctionalconfigurationoptions
andsetup.
8.1.21 TreasuryManagement
The following outlines major assumptions and activities surrounding the Treasury
Managementimplementation:
Tyler will assist the Client in the selection and definition of Treasury
Management functional configuration options (e.g., Bank Codes, Type Codes,
etc.).
optionsandsetup.
No Treasury Management functional modifications are included within the

Projectscope.
66
8.1.22 TylerFormsProcessing
The following outlines major assumptions and activities surrounding the Tyler Forms
ProcessingimplementationphaseoftheProject:
TylerwillimplementTylerFormsasapplicabletothePurchaseOrder,Accounts
PayableChecksandGeneralBillingForms.
Tyler Project Manager coordinates Tyler Forms Support to insure Clients

requirementsandschedulearecommunicatedinatimelymanner.
Client is responsible for responding to Tyler Forms Support print solutions

informationrequestsinacomprehensiveandtimelymanner.
Clientagreestosignoffonformdesignsnolaterthansixty(60)daysbeforego
live.
Clientwillapprovetheprintsolutionoptionsselected.
Tyler will support the Clients verification and test of the delivered print
solutions.
TheClientshallprovidefinalapprovaloftheClientsprintsolutions.
Tyler Project Manager, with the assistance of the Client Project Manager, will
monitortheprogressoftheTylerFormsdeliverablestoinsurecompliancewith
theProjectPlan.
8.1.23 TylerReportingServices
ThefollowingoutlinesmajorassumptionsandactivitiessurroundingtheTylerReporting
ServicesimplementationphaseoftheProject:
The Client shall have the SQL Report Writer software installed and available
beforeTylerbeginsreportwritingtraining
TylerwillassisttheClientinthecreationofreportstructuredetail(e.g.Headers,
Footers,FieldandTextObjects,etc.).
Tylerwillprovideexercisestoassistduringthereporttraining.
Tyler Reporting Services training provides and introductory exposure to SQL

Reportsfunctionality,butdoesnotincludethedevelopmentofspecificreports.
Report writing training will not take place until a suitable database with Client
specificinformationisavailableforreportingpurpose.
8.1.24 Workflow
The following outlines major assumptions and activities surrounding the Workflow
implementation:
67
Tyler shall advise the Client on MUNIS Workflow setup applicable to the
applicationsdeliverables,(e.g.,Approvers,BusinessRules,etc.).
The Client shall define and setup Workflow user options using the integrated
userinterface(noprogrammingskillsnecessary).
TheClientthroughdatatestingwillapprovethefunctionalconfigurationoptions
andsetup.
8.1.25 WorkOrders,Fleet&FacilitiesManagement
The following outlines major assumptions and activities surrounding the Inventory
implementationphaseoftheProject:
TylerwillassisttheClientintheselectionanddefinitionofWorkOrders,Fleet&
FacilitiesManagementfunctionalconfigurationoptions.
optionsandsetup.
Tyler will provide a Work Orders, Fleet & Facilities Management conversion
spreadsheetandwillreviewinstructionsforitsuse
Tyler will instruct the Client how to load and verify the Work Orders, Fleet &
FacilitiesManagementconverteddata.
The Client is responsible for verifying the Work Orders, Fleet & Facilities
Managementconversion.
No Work Orders, Fleet & Facilities Management functional modifications are

includedwithintheFinancial,PR/HR&RevenueProjectscope.
Quoted By:
Date:
Quote Expiration:
Quote Name:
Quote Number:
Jennifer Wahlbrink
08/28/2012
00/00/n/a
PDMWD, CA 8-28-12 (2)
44881
ATTACHMENT 3
Sales Quotation For:

Ms. Karen Jassoy
9300 Fanita Parkway
Santee, CA 92071
Phone: (619) 258-4772

Fax:
Email:
Tyler Software & Related Services

Description
Accounting/GL/BG/AP
Applicant Tracking
Fixed Assets
HR Management
Inventory
Conversion Assistance
GL- 5yr History - summary
BG- 5yr History - summary
NTE Preliminary Contingency
Testing Assistance
Munis Office
Payroll w/ESS
Purchase Orders
Requisitions
Risk Management
TCM SE
TCM SE Disaster Recovery
Treasury Management
Tyler Forms Processing
Tyler GoDocs
License
$29,000
$2,750
$7,700
$7,700
$7,150
n/a
n/a
n/a
n/a
n/a
n/a
$5,000
n/a
$16,100
$6,000
$7,700
$5,000
$6,000
$5,000
n/a
$14,000
n/a
$5,000
$5,000
$2,500
Impl.
Days
10 @ $1,175
1 @ $1,175
3 @ $1,175
6 @ $1,175
3 @ $1,175
n/a
n/a
n/a
20 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
16 @ $1,175
2 @ $1,175
2 @ $1,175
3 @ $1,175
2 @ $1,175
1 @ $1,175
2 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
n/a
Impl.
Cost
$11,750
$1,175
$3,525
$7,050
$3,525
n/a
n/a
n/a
$23,500
$4,700
n/a
$1,175
n/a
$18,800
$2,350
$2,350
$3,525
$2,350
$1,175
$2,350
$4,700
n/a
$1,175
n/a
n/a
Consulting
Consulting
Data
Days
Conversion
Cost
5 @ $1,275
$6,375
$8,200
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
$3,000
2 @ $1,275
$2,550
n/a
1 @ $1,275
$1,275
$2,400
3 @ $1,275
$3,825
n/a
n/a
n/a
$1,000
n/a
n/a
$1,000
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
2 @ $1,275
$2,550
$9,500
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
$1,800
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
1 @ $1,275
$1,275
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Module
Total
$55,325
$5,200
$15,500
$17,300
$14,350
$3,825
$1,000
$1,000
$23,500
$4,700
n/a
$6,175
n/a
$46,950
$9,625
$13,125
$9,800
$9,625
$7,450
$2,350
$18,700
n/a
$7,450
$5,000
$2,500
Year One
Maintenance
$5,220
$495
$1,386
$1,386
$1,287
n/a
n/a
n/a
n/a
n/a
$6,831
$900
$6,831
$2,898
$1,080
$1,386
$900
$1,080
$900
n/a
$2,520
$5,000
$900
$1,500
n/a
Page 1 of 6
Tyler Software & Related Services

Description
License

Workflow Finance
Workflow HR
$7,500
$8,950
n/a
n/a
Sub-Total:
$148,050
Less Discount:
TOTAL:
$44,415
$103,635
Impl.
Days
2 @ $1,175
8 @ $1,175
3 @ $1,175
3 @ $1,175
Impl.
Cost
$2,350
$9,400
$3,525
$3,525
Consulting
Consulting
Data
Days
Conversion
Cost
n/a
n/a
n/a
3 @ $1,275
$3,825
$3,000
n/a
n/a
n/a
n/a
n/a
n/a
$113,975
97
$113,975
24
Module
Total
$9,850
$25,175
$3,525
$3,525
Year One
Maintenance
$1,875
$1,611
n/a
n/a
$30,600
$29,900
$322,525
$45,986
$30,600
$29,900
$44,415
$278,110
$27,324
$18,662
Other Services
Description
Quantity
AP Positive Pay Export Format

AP/PR Check Recon Import
Estimated Travel Expenses
Install Fee - New Server Install-WIN-CD w/VS
PR Positive Pay Export Format
Project Planning Services - C
Tyler Forms Financial Library - C
Tyler Forms Human Resources Library - B
Tyler Forms Processing - Configuration - C
Tyler Signature Application
Unit
Price
1
1
1
1
1
1
1
1
2
1
Extended
Price
$3,000
$1,000
$65,600
$6,000
$3,000
$5,000
$1,400
$1,200
$1,000
$250
$3,000
$1,000
$65,600
$6,000
$3,000
$5,000
$1,400
$1,200
$2,000
$250
$88,450
TOTAL:
Conversion
Description
AC Opt 1 - Actuals
AC Opt 2 - Budgets
AC Standard COA
AP Opt 1 - Checks
AP Opt 2 - Invoice
AP Standard Master
FA Opt 1 - History
Price
$1,000
$1,000
$2,000
$1,200
$1,800
$1,200
$1,000
$1,000
Page 2 of 6
Conversion
Description
Price
FA Std Master
IN Std Master
PR Payroll - Option 1 Deductions
PR Payroll - Option 2 Accrual Balances
PR Payroll - Option 3 Accumulators
PR Payroll - Option 7 PM Action History
PR Payroll - Option 9 State Retirement Tables
PR Payroll - Standard
Purchase Orders - Standard
WO Opt 2 - Closed WO History No Cost Data
$2,000
$1,000
$2,400
$1,800
$1,500
$1,400
$1,400
$1,400
$2,000
$1,800
$3,000
TOTAL:
$29,900
3rd Party Hardware, Software and Services

Description
Quantity
Tyler Secure Signature Key - Additional

Tyler Secure Signature Key with System
Tyler Secure Signature System
Tyler Unlimited Client AccessLicense
Tyler Unlimited Client AccessMaintenance
Unit
Price
1
1
1
1
1
$150
$0
$1,500
$13,500
n/a
Total
Price
Unit
Maintenance
$150
$0
$1,500
$13,500
n/a
n/a
n/a
n/a
n/a
$2,700
Total
Year One
Maintenance
n/a
n/a
n/a
n/a
$2,700
3rd Party Hardware Sub-Total:
$1,650
$0
3rd Party Software SubTotal:
$13,500
$2,700
3rd Party Services Sub-Total:
$0
$0
TOTAL:
$15,150
$2,700
Summary
Total Tyler Software
Total Tyler Services
Total 3rd Party Hardware, Software and Services
Summary Total
One Time Fees
Recurring Fees
$103,635
$262,925
$15,150
$381,710
$18,662
$0
$2,700
$21,362
Page 3 of 6
Comments
Tylers quote contains estimates of the amount of services needed, based on our preliminary understanding of the size and scope of your project. The actual amount of services depends on
such factors as your level of involvement in the project and the speed of knowledge transfer.
Prices submitted in the quote include estimated travel expenses incurred in accordance with Tylers then-current Business Travel Policy. Estimate is based on 3 day trips per week at
$1,600 per trip.
Tylers prices do not include applicable local, city or federal sales, use, excise, personal property or other similar taxes or duties, which you are responsible for determining and remitting.
The first annual software maintenance fees which cover the one (1) year period commencing upon installation of the software products are waived. Subsequent annual software
maintenance fees will be due on the anniversary of the installation date of the software products at Tylers then current fees.
For the Tyler software products; upon payment in full of the license fees, you will receive a perpetual site license, however, related third party products may be licensed annually and per
concurrent user, not unlimited seat license. On an ongoing basis, you will also be responsible for any related third party fees, including those associated with the addition of users to the
configuration, and you shall be responsible for any increases in third party fees.
Tylers OSDBA Service is calculated at 25% of the MUNIS annual maintenance. There is a $2,500 minimum annual fee and a $30,000 maximum annual fee for OSDBA service.
Tylers Disaster Recovery Service is calculated at 25% of the MUNIS annual maintenance. There is a $5,000 minimum annual fee and a $30,000 maximum annual fee for Disaster
Recovery service. The Disaster Recovery fees are applicable only to one Live MUNIS database and excludes all test and training databases.
Tyler recommends the use of a 128-bit SSL Security Certificate for any Internet Web Applications, such as the MUNIS Web Client and the MUNIS Self Service applications. This
certificate is required to encrypt the highly sensitive payroll and financial information as it travels across the public internet. There are various vendors who sell SSL Certificates, with all
ranges of prices.
Tylers Standard Fuel Interface is currently available for the following Vendors:
Fuelman TRN85
Fuelman
Fuelforce
Phoenix AFC
Fuel Master
If your vendor does not appear on this list, we will need to quote a Custom Interface in addition to the Standard Interface to cover the additional development costs.
Tylers Form Library prices are based on delivering the specific form quantities listed below. Additional formats of forms listed below are extra. Custom forms are extra. Please note that
TylerForms requires the use of approved printers only. Contact Manager of TFP for list of approved printers.
Payroll Library Includes: 1 PR Check, 1 Direct Deposit, 1 Vendor from Payroll Check, 1 Vendor from Payroll Direct Deposit, W2, W2c and 1099R.
Financial Library Includes: 1 A/P Check, 1 EFT/ACH, 1 Purchase Order, 1099M, 1099INT, 1099S and 1099G.
General Billing Library Includes: 1 Invoice, 1 Statement, 1 General Billing Receipt and 1 Miscellaneous Receipt.
Optional Tyler Software & Related Services - not included in Totals
Description
Accounts Receivable
License
$6,600
Impl.
Days
3 @ $1,175
Impl.
Cost
$3,525
Consulting
Consulting
Data
Days
Conversion
Cost
1 @ $1,275
$1,275
n/a
Module
Total
Year One
Maintenance
$1,188
$11,400
Page 4 of 6
Optional Tyler Software & Related Services - not included in Totals
Description
License
$3,300
$4,000
$3,000
$2,200
n/a
Impl.
Days
1 @ $1,175
2 @ $1,175
2 @ $1,175
1 @ $1,175
n/a
Impl.
Cost
$1,175
$2,350
$2,350
$1,175
n/a
$19,100
$10,575
Contract Management
Employee Expense Reimbursement
General Billing
Standard Fuel Interface - SeeComments
TOTAL:
Consulting
Consulting
Data
Days
Conversion
Cost
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
1 @ $1,275
$1,275
n/a
n/a
n/a
$2,000
5
$6,375
Module
Total
$2,000
$5,750
$7,625
$6,625
$4,650
$2,000
Year One
Maintenance
$594
$720
$540
$396
n/a
$38,050
$3,438
Optional Other Services - not included in Totals
Description
Quantity
Estimated Travel for Optional

Tyler Forms General Billing Library - C
Unit
Price
1
1
Extended
Price
$8,000
$1,500
$8,000
$1,500
TOTAL:
$9,500
Optional Conversion - not included in Totals
Description
WO Opt 1 - Work Order Asset
Price
$2,000
$2,000
TOTAL:
Unless otherwise indicated in the Contract or Amendment thereto, pricing for optional items will be held for six (6) months from the Quote date or the
Effective Date of the Contract, whichever is later.
Customer Approval:
_______________________
Date:
_______________________
Print Name:
_______________________
P.O. #:
_______________________
All primary values quoted in US Dollars
Page 5 of 6
Discount Detail
Description
License
Accounting/GL/BG/AP
Applicant Tracking
Fixed Assets
HR Management
Inventory
Conversion Assistance
NTE Preliminary Contingency
Testing Assistance
Munis Office
Payroll w/ESS
Purchase Orders
Requisitions
Risk Management
TCM SE
TCM SE Disaster Recovery
Treasury Management
Tyler Forms Processing
Tyler GoDocs
Workflow Finance
Workflow HR
$29,000
$2,750
$7,700
$7,700
$7,150
n/a
n/a
n/a
n/a
n/a
n/a
$5,000
n/a
$16,100
$6,000
$7,700
$5,000
$6,000
$5,000
n/a
$14,000
n/a
$5,000
$5,000
$2,500
$7,500
$8,950
n/a
n/a
License License Maintenance Year One

Year One
Maintenance Maintenance
Discount
Net
Basis
Discount
Net
$8,700 $20,300
$5,220
$5,220
$0
$825
$495
$495
$1,925
$0
$2,310
$1,386
$1,386
$5,390
$0
$2,310
$1,386
$1,386
$5,390
$0
$2,145
$1,287
$1,287
$5,005
$0
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
$6,831
$0
n/a
$6,831
$1,500
$900
$900
$3,500
$0
n/a
$6,831
$0
n/a
$6,831
$4,830 $11,270
$2,898
$2,898
$0
$1,800
$1,080
$1,080
$4,200
$0
$2,310
$1,386
$1,386
$5,390
$0
$1,500
$900
$900
$3,500
$0
$1,800
$1,080
$1,080
$4,200
$0
$1,500
$900
$900
$3,500
$0
n/a
n/a
n/a
n/a
n/a
$4,200
$2,520
$2,520
$9,800
$0
n/a
$5,000
$0
n/a
$5,000
$1,500
$900
$900
$3,500
$0
$1,500
$1,500
$1,500
$3,500
$0
$750
n/a
n/a
$1,750
n/a
$2,250
$1,875
$1,875
$5,250
$0
$2,685
$1,611
$1,611
$6,265
$0
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
TOTAL: $148,050 $44,415 $103,635
$45,986
$27,324
Impl
Net
10 @ $1,175
1 @ $1,175
3 @ $1,175
6 @ $1,175
3 @ $1,175
n/a
n/a
n/a
20 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
16 @ $1,175
2 @ $1,175
2 @ $1,175
3 @ $1,175
2 @ $1,175
1 @ $1,175
2 @ $1,175
4 @ $1,175
n/a
1 @ $1,175
n/a
n/a
2 @ $1,175
8 @ $1,175
3 @ $1,175
3 @ $1,175
Consulting
Net
5 @ $1,275
1 @ $1,275
1 @ $1,275
2 @ $1,275
1 @ $1,275
3 @ $1,275
n/a
n/a
n/a
n/a
n/a
n/a
n/a
2 @ $1,275
1 @ $1,275
1 @ $1,275
1 @ $1,275
1 @ $1,275
1 @ $1,275
n/a
n/a
n/a
1 @ $1,275
n/a
n/a
n/a
3 @ $1,275
n/a
n/a
$18,662
Page 6 of 6
ATTACHMENT 4
DRAFT FHRIS PROJECT AGREEMENT FINAL
PADRE DAM MUNICIPAL WATER DISTRICT

PROFESSIONAL SERVICES AGREEMENT
This Agreement is made and entered into as of ____________, 2012 (Effective Date), by and
between the PADRE DAM MUNICIPAL WATER DISTRICT (hereinafter referred to as the District
and Client), organized and existing under the Municipal Water District Law of 1911, Water Code
71000 et seq., and Tyler Technologies, Inc., a Delaware corporation (hereinafter referred to as
Consultant and Tyler).
RECITALS
A.
District is a public agency of the State of California and has issued a Request for Proposal
for a Financial and Human Resources Information System (FHRIS) dated November 21, 2011 (RFP),
to replace its existing legacy systems with a commercial off the shelf system that can be configured to
meet the Districts current requirements as described in this Agreement (hereinafter referred to as the
Project).
B.
Consultant has submitted a written response dated January 9, 2012 (RFP Response),
pursuant to which Consultant has proposed licensing certain of its MUNIS software to District and
providing services to District in connection with such software, including software configuration,
installation, support, data conversion and training of District staff.
C.
The parties desire by this Agreement to establish the terms for District to retain
Consultant to provide the software and services described herein.
AGREEMENT
NOW, THEREFORE, IT IS AGREED AS FOLLOWS:
1.
Contract Documents.
(a)
This Agreement shall serve as a master agreement which sets forth certain terms
and conditions between Consultant and District with respect to the Project. The specific terms and
performance criteria related to the implementation of the Project, the Project deliverables and the
respective obligations of Consultant and District are set forth in the following addenda to this Agreement
(collectively, the Tyler Addenda):
(i)
Software License Addendum;
(ii)
Professional Services Addendum;
(iii)
Maintenance Addendum;
(iv)
Third Party Services Addendum;
(v)
Tyler General Terms and Conditions Addendum;
(vi)
Client Support Addendum; and

1
(vii)
Travel Reimbursement Addendum.
(b)
The Statement of Work for the Project is attached hereto as Exhibit A and
sets forth the professional services to be provided by Consultant in connection with the configuration,
installation, implementation and verification of the Tyler Software Products (as defined in Section 1(d)
below) (collectively, the Services).
(c)
The fee schedule for the Project is attached hereto as Exhibit B and is referred
to herein as the Investment Summary. The Investment Summary sets forth a list of the Tyler software
products and related interfaces (collectively, the Tyler Software Products), 3rd party products, and
services, that are being provided by Consultant to District.
(d)
Attached as Exhibit C is an Adobe End User License Agreement that governs
the use of Adobe software embedded in the Tyler Forms Processing Tyler Software Products (Adobe
Licnese).
(e)
The Contract Documents shall include this Agreement and the exhibits thereto,
the Tyler Addenda and the attachments thereto, the RFP and the RFP Response. The term Agreement
shall refer to this Professional Services Agreement (and exhibits) and the Tyler Addenda (and
attachments). In the event of any conflict or ambiguity between the terms and conditions contained in the
various Contract Documents, such ambiguity shall be resolved in the following order of priority:
1.
Agreement;
2.
RFP Response (excluding Section 4.1); and
3.
RFP.
(f)
Defined terms which are not defined in this Agreement shall have the meaning
set forth in the Tyler Addenda. References to this Agreement shall include this Professional Services
Agreement (and exhibits) and the Tyler Addenda. References in the Tyler Addenda to the PSA shall
mean the main body of the Professional Services Agreement (and exhibits).
2.
Compensation.
(a)
The fees payable by the District for the products and Services shall be in
accordance with the fee schedule set forth in the Investment Summary. Total fees payable to Consultant
in connection with the completion of the Statement of Work shall in no event exceed $403,072 plus
additional fees or costs in connection with any change order as set forth in Section 3. Any fees or
reimbursable expenses in excess of such amount shall be borne by Consultant unless District has
authorized a written modification of the Statement of Work or as is otherwise allowable pursuant to this
Agreement. The foregoing cap shall not apply to annual maintenance fees, additional licenses, training or
other services which are subject to additional fees pursuant to the Contract Documents.
(b)
Consultant shall not be entitled to any reimbursement of costs and expenses
except as expressly set forth in this Agreement. Consultant will be reimbursed for travel expenses in
accordance with Consultants then-current Travel Policy (the current Travel Policy is in the Travel
Reimbursement Addendum), provided, however, that the aggregate amount of travel reimbursements by
District shall not exceed the approved travel budget of $65,600 without the prior written consent of
2
District, which consent shall not be unreasonably withheld provided that Consultant provides District
with written documentation of the reason for the excess cost. It is understood that to the extent that work
can be done remotely, the parties desire to reduce the cost and time incurred by travel.
(c)
Periodic payments shall be made by District within 30 days of receipt of an
invoice from Consultant which includes a detailed description of the work performed in accordance with
the following payment schedule:
i.
Tyler shall invoice District $25,908.75 upon the Effective Date. Such
amount equals 25% of the license fees for the Tyler Software Products.
ii.
Tyler shall invoice District $65,317.50 when Tyler has made the Tyler
Software Products available to District for downloading. Such sum
equals:
1.
50% of the license fees for the Tyler Software Products
($51,817.50)
2.
100% of the System Software license fees ($13,500)
iii.
Tyler shall invoice District the Hardware fees of $1,650 upon delivery of
the Secure Signature Hardware.
iv.
Tyler shall invoice District $9,531 upon installation of the Tyler

Software Products. Such sum equals:
1.
100% of the year one maintenance fee for Tyler Unlimited
District Access ($2,700); and
2.
100% of the year 1 OS/DBA Contract Services fee ($6,831).
v.
Tyler shall invoice the Project Planning Services fee of $5,000 upon
delivery of the Implementation Planning document in accordance with
mutually agreed specifications.
vi.
Tyler shall invoice District $25,908.75 upon the issuance of the notice of
acceptance as set forth in Section 3 of the Software License Addendum
or the date in the Statement of Work for the commencement of live use
of the Tyler Software Products, provided that such invoicing shall occur
no later than two (2) years after the Effective Date. In the event the live
date is delayed, and such delay is wholly attributable to Tylers action or
inaction inconsistent with it rights and responsibilities pursuant to this
Agreement, Client may delay a payment required pursuant to this section by an
amount of time equal to such delay. Such amount equals 25% of the Tyler
software license fees.

vii.
Except for the Project Planning Services fee, Tyler shall invoice District
fees for the Services actually provided on a monthly basis, subject to the
fee schedule that is set forth in the Investment Summary. Fees for
Services shall be based on actual time expended for a particular category
or task as set forth in the Investment Summary and in no event shall
3
District pay Consultant for time on a block basis, it being understood that
Consultant is responsible for the proper allocation of time by its
personnel in the completion of each category or task. Each Invoice shall
indicate the Services completed pursuant to the Statement of Work and
the specific category under which such Services are being billed as set
forth in the Investment Summary.
viii.
Tyler shall invoice the Year 1 Disaster Recovery fee for MUNIS
($6,831) upon receipt of District data.
ix.
Tyler will invoice the Year 1 Disaster Recovery fee for TCM SE
($5,000) upon first replication of images in TCM SE.
x.
Prices do not include travel expenses incurred in accordance with Tylers

then-current Business Travel Policy. Travel expenses are provided in the
Investment Summary. A detailed summary of Tylers current Business
Travel Policy is attached hereto as the Travel Reimbursement
Addendum.
xi.
Payment is due within thirty (30) days of the invoice date.
xii.
The year 1 Tyler software maintenance fees of $27,324 for the one (1)
year period commencing upon installation of the Tyler Software
Products are hereby waived. Subsequent annual Maintenance fees will
be due on the anniversary of the installation date of the Tyler Software
Products.
3.
Additional Work. If changes in the work seem merited by Consultant or the District, and
informal consultations with the other party indicate that a change is warranted, it shall be processed in the
following manner: a letter outlining the changes shall be forwarded to the District by Consultant with a
statement of estimated changes in fee or time schedule. An amendment to this Agreement shall be
prepared and executed by both parties before performance of such services, or the District will not be
required to pay for the changes in the scope of work. Such amendment shall not render ineffective or
invalidate unaffected portions of this Agreement.
4.
Maintenance of Records. Books, documents, papers, accounting records, and other
evidence pertaining to costs incurred shall be maintained by Consultant and made available at all
reasonable times during the contract period and for four (4) years from the date of final payment under the
contract for inspection by District. District shall give Consultant no less than five (5) business days
notice of a request to review records as set forth herein and such requests shall not be made more than
once annually.
5.
Time of Performance. Consultant shall perform its services in a prompt and timely
manner and shall commence performance in accordance with the Project schedule described in the
Statement of Work (Project Schedule). Consultant shall complete the services required hereunder in
accordance with the Project Schedule, subject to delays in performance as set forth in Section 6.
6.
This section intentionally left blank.

4
7.
Compliance with Law. Consultant shall comply with all applicable laws, ordinances,
codes and regulations of the federal, state and local governments which have jurisdiction over the work
performed by Consultant, including all laws applicable to work performed by employees of Consultant
while present in the State of California.
8.
Standard of Care. Consultants services will be performed in accordance with generally
accepted professional practices and principles and in a manner consistent with the level of care and skill
ordinarily exercised by members of the profession currently practicing under similar conditions.
9.
Assignment and Subcontracting. Consultant shall not assign, sublet, or transfer this
Agreement or any rights under or interest in this Agreement without the written consent of the District,
which may be withheld for any reason. Nothing contained herein shall prevent Consultant from
employing independent associates and subcontractors as Consultant may deem appropriate to assist in the
performance of services hereunder. A change of control as a result of the sale of a majority of the stock
of Consultant or a merger or consolidation of Consultant with any entity that becomes a successor in
interest to this Agreement as a matter of law shall not be deemed an assignment and shall not require the
consent of District provided that Consultant provides prompt written notice after any such change.
Consultant shall further have the right to assign this Agreement to an entity acquiring substantially all of
the assets of Consultant, provided that such entity assumes all obligations of Consultant hereunder.
10.
Independent Contractor. The Statement of Work shall be performed by Consultant or
under its supervision. Consultant will determine the means, methods and details of performing the
Statement of Work subject to the requirements of this Agreement and except for access to necessary
information, data, property and personnel of District as contemplated by the Statement of Work,
Consultant shall be responsible for providing all resources, software, equipment, tools or other items
necessary for performance of the Statement of Work in accordance with the warranty and standard of care
set forth herein. Consultant retains the right to perform similar or different services for others during the
term of this Agreement. In performing all of the Statement of Work, Consultant shall be, and at all times
is, acting and performing as an independent contractor with District, and not as a partner, coventurer, or
agent of District, and nothing contained herein shall be construed to be inconsistent with this relationship
or status. With respect to the Statement of Work to be performed under this Agreement, District and
Consultant agree that at all times, any personnel of Consultant shall remain the separate responsibility of
Consultant and no services performed by or on behalf of said personnel or sub-contractors shall create or
impute any employment relationship with District. With respect to the personnel of Consultant,
Consultant hereby acknowledges and agrees that it is solely responsible for the withholding and payment
of any sums ordinarily withheld from an employee, such as amounts for state and federal income taxes,
state disability insurance, social security, workers' compensation, or unemployment compensation for its
own employees. Notwithstanding the foregoing, while Consultants personnel are present at District
facilities, they shall comply with the reasonable policies of District and the direction of District personnel
with respect to matters of safety or security. Consultant shall be responsible for the negligent acts or
omissions of its personnel while present at a District facility. Consultant will not use subcontractors
without Districts advance written consent.
11.
Integration. This Agreement represents the entire understanding of District and
Consultant as to those matters contained herein, and supersedes and cancels any prior oral or written
understanding, promises or representations with respect to those matters covered hereunder. This
Agreement may not be modified or altered except in writing signed by both parties hereto. This is an
integrated Agreement.
5
12.
Insurance
(a)
Commercial General Liability
(i)
The Consultant shall take out and maintain, during the performance of all
work under this Agreement, in amounts not less than specified herein, Commercial General Liability
Insurance, in a form and with insurance companies as specified herein.
(ii)
Coverage for Commercial General Liability insurance shall be at least as
broad as the following:

(1)
Insurance Services Office Commercial General Liability
coverage (Occurrence Form CG 0001).
(iii)
Commercial General Liability Insurance must include coverage for the
following:
(1)
(2)
(3)
(4)
(5)
(6)
Bodily Injury and Property Damage

Personal Injury/Advertising Injury
Premises/Operations Liability
Products/Completed Operations Liability
Contractual Liability with respect to this Contract
Independent Consultants Coverage
(iv)
All such policies shall give Padre Dam Municipal Water District, the
Board and each member of the Board, its officers, employees, agents and District designated volunteers
insured status using ISO endorsement CG2010, CG2033, or equivalent.
(v)
The general liability program may utilize either deductibles or provide
coverage excess of a self-insured retention, subject to written approval by the District.
(b)
Automobile Liability
(i)
At all times during the performance of the work under this Agreement,
the Consultant shall maintain Automobile Liability Insurance for bodily injury and property damage
including coverage for vehicles used by Consultant in connection with the Project, in a form and with
insurance companies acceptable to the District.
(ii)
Coverage for automobile liability insurance shall be at least as broad as
Insurance Services Office Form Number CA 0001 covering automobile liability (Coverage Symbol 1, any
auto).
(iii)
The automobile liability program may utilize deductibles, but not a selfinsured retention, subject to written approval by the District.
(c)
Workers Compensation/Employers Liability
(i)
Consultant certifies that he/she is aware of the provisions of Section
3700 of the California Labor Code which requires every employer to be insured against liability for
6
workers compensation or to undertake self-insurance in accordance with the provisions of that code, and
he/she will comply with such provisions before commencing work under this Agreement.
(ii)
To the extent Consultant has employees at any time during the term of
this Agreement, at all times during the performance of the work under this Agreement, the Consultant
shall maintain full compensation insurance for all persons employed directly by him/her to carry out the
work contemplated under this Agreement, all in accordance with the Workers Compensation and
Insurance Act, Division IV of the Labor Code of the State of California and any acts amendatory thereof,
and Employers Liability Coverage in amounts indicated herein. Consultant shall require all subconsultants to obtain and maintain, for the period required by this Agreement, workers compensation
coverage of the same type and limits as specified in this section.
(d)
Professional Liability (Errors and Omissions)
At all times during the performance of the work under this Agreement the Consultant shall
maintain professional liability insurance, in a form and with insurance companies acceptable to the
District and in an amount indicated herein.
(e)
Minimum Policy Limits Required

(i)
The following insurance limits are required for the Agreement:
Combined Single Limit

Commercial General Liability
$1,000,000 per occurrence/ $2,000,000 aggregate

for bodily injury, personal injury, and property
damage
Automobile Liability
$1,000,000 per occurrence for bodily injury and property

damage
Employers Liability
$1,000,000 per occurrence
Professional Liability
$1,000,000 per claim and aggregate (errors and

omissions)
(f)
Evidence Required. Prior to execution of the Agreement, the Consultant shall
file with the District evidence of insurance from an insurer or insurers certifying to the coverage of all
insurance required herein. Such evidence shall include original copies of the ISO CG 2010 (or insurers
equivalent) signed by the insurers representative and Certificate of Insurance (Acord Form 25-S or
equivalent). All evidence of insurance shall be signed by a properly authorized officer, agent, or qualified
representative of the insurer and shall certify the names of the insured, any additional insureds, where
appropriate, the type and amount of the insurance, the location and operations to which the insurance
applies, and the expiration date of such insurance.
(g)
Policy Provisions Required
(i)
If any of the required coverage expires during the term of this
Agreement, the Contractor shall deliver or cause to be delivered renewal certificate(s) including the
General Liability Additional Insured Endorsement to the District promptly upon request by District .
(ii)
The retroactive date (if any) of each policy is to be no later than the
effective date of this Agreement. Consultant shall maintain such coverage continuously for a period of at
least three years after the completion of the work under this Agreement. Consultant shall purchase a one
(1) year extended reporting period A) if the retroactive date is advanced past the effective date of this
Agreement; B) if the policy is cancelled or not renewed; or C) if the policy is replaced by another claimsmade policy with a retroactive date subsequent to the effective date of this Agreement.
(h)
Qualifying Insurers
(i)
All policies required shall be issued by acceptable insurance
companies, as determined by the District, which satisfy the following minimum requirements:
(ii)
Insurance carriers shall have a current A.M. Best rating of not less than
A- policyholders rating and a financial rating of not less than Class VII, unless otherwise approved
by the District.
(i)
Additional Insurance Provisions
(i)
The foregoing requirements as to the types and limits of insurance
coverage to be maintained by Consultant, and any approval of said insurance by the District, is not
intended to and shall not in any manner limit or qualify the liabilities and obligations otherwise assumed
by the Consultant pursuant to this Agreement, including but not limited to, the provisions concerning
indemnification.
(ii)
If at any time during the life of the Agreement, the Consultant fails to
maintain in full force any insurance required by the Agreement documents, the District may terminate this
Agreement.
(iii)
All Commercial General Liability and Automobile Liability policies
shall give Padre Dam Municipal Water District, the Board and each member of the Board, its officers,
employees, agents and District designated volunteers additional insured status using ISO endorsement
CG20 10 04 plus CG20 37 10 04, or equivalent.
13.
Indemnification and Limitation on Liability.
(a)
Indemnity by Consultant. To the fullest extent permitted by law, Consultant shall
defend, indemnify and hold the District, its Board, members of the Board, employees, and authorized
volunteers (collectively, the Indemnified Parties) free and harmless from any and all direct and third
party claims, demands, causes of action, costs, expenses, liability, loss, damage or injury of any kind, in
law or equity, to property or persons, including wrongful death, in any manner arising out of, pertaining
to, or incident to any alleged negligent acts, errors or omissions, recklessness or willful misconduct of
Consultant, its officials, officers, employees, consultants or agents in connection with the performance of
this Agreement, including, without limitation, the payment of all actual damages, expert witness fees and
8
attorneys fees and other related costs and expenses, including for any final judgment or settlement, for
such amount as has been apportioned blame to Consultant by the court or tribunal or as agreed to in a
settlement executed by both parties.
(b)
Defense of Third Party Claims. Promptly following receipt of any written claim
or legal proceeding asserted by a person or entity which is not a party to this Agreement (a Third Party
Claim) that is subject to indemnification by Consultant pursuant to subsection (a) above, the Indemnified
Parties shall notify Consultant of such claim in writing. Consultant shall have a period of 30 days (or
such lesser period as may be required to timely respond to a Third Party Claim) following the receipt of
such notice to assume the defense thereof and Consultant shall thereafter undertake and diligently pursue
the defense of the Third Party Claim. Consultant shall reimburse Indemnified Parties for any legal
expense reasonably incurred by Indemnified Parties to timely respond to a Third Party Claim prior to
Consultant assuming the defense thereof. Consultant shall not consent to entry of judgment or enter into
any settlement agreement, without the consent of the Indemnified Parties, which does not include a
complete and unconditional release of the Indemnified Parties or which imposes injunctive or other
equitable relief against the Indemnified Parties. The Indemnified Parties shall be entitled to participate in,
but not control, the defense thereof, with counsel of their choice and at their own expense. If Consultant
fails to assume and diligently pursue the defense of such Third Party Claim, the Indemnified Parties may
defend against such Third Party Claim in such manner as they may deem appropriate, including without
limitation settlement thereof on such terms as the Indemnified Parties may deem appropriate, and to
pursue such remedies as may be available to the Indemnified Parties against Consultant. Notwithstanding
the foregoing, the Indemnified Parties shall not consent to entry of a judgment or enter into any settlement
agreement, without the consent of Consultant, which does not include a complete and unconditional
release of Consultant.
(c)
Limitations on Liability. The aggregate liability of the parties with respect to the
obligations of District and Consultant as set forth in this Agreement shall be limited as follows:
(i)
EXCEPT FOR DIRECT DAMAGES ARISING OUT OF (1) THE
CONSULTANTS INTENTIONAL MISREPRESENTATION, GROSS NEGLIGENCE OR WILLFUL
MISCONDUCT, (2) CONSULTANTS INDEMNIFICATION OBLIGATIONS PURSUANT TO
Section 13(A) INFRA OR (3) ANY INFRINGEMENT CLAIM FOR WHICH DISTRICT IS ENTITLED
TO INDEMNITY PURSUANT TO SECTION 5 OF THE SOFTWARE LICENSE ADDENDUM,
BOTH PARTIES AGREE THAT THE CONSULTANTS LIABILITY (UNDER ANY CLAIM,
INLCUIDNG BUT NOT LIMITED TO BREACH OF CONTRACT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE), IF ANY, FOR ANY DAMAGES RELATING TO PERFORMANCE
OFANY OTHER OBLIGATION UNDER THIS AGREEMENT SHALL NOT EXCEED THE FEES
PAID TO CONSULTANT BY DISTRICT IN CONNECTION WITH THE PROJECT.
(ii)
THE LIABILITY OF CONSULTANT TO PAY ANY CLAIM FOR
DAMAGES OR INDEMNITY UNDER THIS AGREEMENT SHALL BE REDUCED TO THE
EXTENT THAT SUCH CLAIM IS ACTUALLY PAID BY AN INSURANCE CARRIER OF
CONSULTANT.
(iii)
IN ADDITION TO THE FOREGOING NEITHER PARTY SHALL BE
LIABLE FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL OR OTHER DAMAGES
OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST REVENUE OR LOSS OF PROFITS,
EVEN IF SUCH OTHER PARTY HAS BEEN ADVISED OF THE LIKELIHOOD OF THE
OCCURRENCE OF SUCH DAMAGES AND NOTWITHSTANDING ANY FAILURE OF
9
ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

(d)
Survival. The terms of this Section 13 shall survive the termination of this
Agreement and/or the License Agreement for any reason.
14.
This section intentionally left blank.
15.
Verification of Employment Eligibility. For the duration of this Agreement, Consultant
agrees to use the Social Security Number Verification Service (SSNVS) for all existing employees and all
new employees hired by the Consultant.
16.
Escalation and Arbitration
(a)
Before either party refers a dispute for resolution through mediation, arbitration
or litigation, any dispute arising under this Agreement or the License Agreement, including, without
limitation, all disputes relating in any manner to the performance or enforcement of this Agreement and
the License Agreement shall be first referred to either an executive level employee of Consultant and to
the General Manager of District (together, the Managers). The Managers shall discuss with each other
the issues related to the dispute at least twice and, if no resolution is possible, then either five (5) days
following the second discussion or twenty (20) days following the first discussion (whichever is sooner)
either party shall have the right to pursue arbitration to resolve the dispute.
(b)
Nothing in this Section 16 will prevent a party from applying to a federal or state
court of competent jurisdiction to obtain injunctive relief pending resolution of the dispute through the
dispute resolution procedures set forth herein.
17.
Laws, Venue, and Attorneys Fees. This Agreement shall be interpreted in accordance
with the laws of the State of California. If any action is brought to interpret or enforce any term of this
Agreement, including arbitration of disputes or any award arising therefrom, the action shall be brought in
a state or federal court situated in the County of San Diego, State of California. The prevailing party in
any action brought in connection with this Agreement shall be entitled to an award of its reasonable
attorneys fees and costs.
18.
Termination or Abandonment
(a)
District has the right to terminate or abandon any portion or all of the work under
this Agreement by giving thirty (30) calendar days written notice to Consultant. In such event, District
shall be entitled to possession of all deliverables which are included within the Services as set forth in the
Statement of Work and that have been completed and paid for prior to the date of termination, as well as
delivery of all user guides, manuals and other standard documentation for Tyler Software Products for
which the license fees have been paid by District.. District shall pay Consultant the applicable fees for
all products actually delivered or Services rendered, plus expenses, prior to termination. District shall
not be liable for any costs other than the charges or portions thereof which are specified herein.
Consultant shall not be entitled to payment for unperformed services, and shall not be entitled to damages
or compensation for termination of work. Payment disputes will be subject to the dispute resolution
process set forth in Section 16. Tyler Software Products and other deliverables shall remain subject to
the ownership provisions and license terms set forth in the Tyler Addenda.
10
(b)
Consultant may terminate its obligation to provide further services under this
Agreement upon thirty (30) calendar days written notice to District only in the event of a material failure
by District to perform in accordance with the terms of this Agreement through no fault of Consultant,
which failure is not cured during the notice period.
(c)
Delays in Performance.
(i)
Neither District nor Consultant shall be considered in default of this
Agreement for delays in performance caused by circumstances beyond the reasonable control of the nonperforming party. For purposes of this Agreement, such circumstances include but are not limited to,
abnormal weather conditions; floods; earthquakes; fire; epidemics; war; riots and other civil disturbances;
strikes, lockouts, work slowdowns, and other labor disturbances; sabotage or judicial restraint.
(ii)
Should such circumstances occur, the non-performing party shall, within
a reasonable time of being prevented from performing, give written notice to the other party describing
the circumstances preventing continued performance and the efforts being made to resume performance
of this Agreement.
(iii)
In addition, District acknowledges that the implementation of the Tyler
Software Products is a cooperative process requiring the time and resources of District personnel. District
shall, and shall cause District personnel to, use all reasonable efforts to cooperate with and assist Tyler as
may be reasonably required to meet the Project deadlines and other milestones agreed to by the parties for
implementation as set forth in the Statement of Work, as the same may be modified or extended from
time to time with the mutual agreement of the parties. Tyler shall not be liable for failure to meet such
deadlines and milestones when such failure is due to a force majeure event pursuant to Section 18(c)(i) or
to the failure by District personnel to provide such cooperation and assistance (either through action or
omission) following written notice from Tyler that District has failed to timely perform as required of
District (including its employees) pursuant to the Statement of Work.
(iv)
Either party will have the right to terminate this Agreement if Force
Majeure suspends performance of scheduled tasks by one or more parties for a period of one hundredtwenty (120) or more days from the scheduled date of the task. This paragraph will not relieve Client of
its responsibility to pay for services and goods provided to Client and expenses incurred on behalf of
Client prior to the effective date of termination.
19.
Organization. Consultant shall assign a Project Manager for the Project who shall have
primary responsibility to act on behalf of Consultant in connection with carrying out the Services set forth
in the Statement of Work and coordinate with District personnel. Consultant will use its best efforts not
to remove or reassign personnel who have been assigned to the Project. If the District is unhappy with the
Project Manager assigned, the Consultant will be required to provide a replacement reasonably acceptable
to the District, provided that any such request will result in Consultant being permitted, without penalty of
any kind, to a reasonable amount of additional time to perform its obligations under this Agreement
proportional to the amount of time required to assign a suitable replacement. In no event shall this
additional time exceed two (2) weeks or result in additional cost to the District.
20.
Limitation of Agreement. This Agreement is limited to and includes only the software,
deliverables and services which are described herein.
11
21
Notice. Any notice required or permitted to be given to any party to this Agreement shall
be given in writing and shall be delivered personally or sent by commercial overnight courier to the
appropriate address set out below. Any notice given by email or facsimile shall not be effective until
notice is properly given in accordance with the foregoing. Any such notice shall be conclusively deemed
to have been given and received on the day on which it is delivered. The proper address for notice in the
case of the Consultant, is:
TYLER TECHNOLOGIES, INC.
1 Cole Haan Drive
Yarmouth, ME 04096
Attention:
Contract Manager
Telephone:
_____________________
and in the case of the District, is:
P.O. Box 719003
Santee, California 92072-9003
Attention:
Karen Jassoy, Finance Director
Telephone:
(619) 258-4616
Each party may change its address respecting notice, by issuing notice to the other party
in the manner described in this section.
22
Third Party Rights. Nothing in this Agreement shall be construed to give any rights or
benefits to anyone other than the District and the Consultant.
23
Severability. The unenforceability, invalidity or illegality of any provision(s) of this
Agreement shall not render the provisions unenforceable, invalid or illegal.
24
Obligations Subject to Applicable Laws. Consultant hereby acknowledges and agrees
that District is a public agency which is subject to certain requirements and limitations. This Agreement
and the obligations of District hereunder are subject to all applicable federal, state and local laws, rules,
and regulations, as currently written or as they may be amended from time to time.
[SIGNATURES ON FOLLOWING PAGE]
12
IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written
above.
By:
__________________________________
Allen Carlisle
General Manager
APPROVED AS TO FORM:
_________________________________
Paula de Sousa
General Counsel
TYLER TECHNOLOGIES, INC.
By:
__________________________________
Name: __________________________________
Title: __________________________________
13
SOFTWARE LICENSE ADDENDUM

1.
License Grant.
(a)
Upon the Effective Date, Tyler hereby grants to Client a non-exclusive, non-transferable,
royalty-free, revocable license to use the Tyler Software Products and Tyler user guides provided in or
with the Tyler Software Products (User Guides) for Client's internal business purposes only and
otherwise subject to the terms and conditions of this Agreement. This license is revocable by Tyler if
Client fails to timely pay the license fees set forth in the Investment Summary in full.Upon Client's
payment in full for the Tyler Software Products, this license will become irrevocable, subject to the
restrictions on use and other terms set forth in this Agreement, provided, however, that in no event shall
Tyler have the right to terminate the licenses to use the Tyler Software Products following payment of the
license fees by District. Tylers remedy for a breach of the terms of use set forth in this Agreement
following payment in full shall be to enforce its legal and equitable rights under this Agreement and seek
damages for any such breach.
(b)
Tyler shall retain ownership of, including all intellectual property rights in and to, the
Tyler Software Products and User Guides.
(c)
The Tyler Software Products are not licensed to perform functions or processing for
subdivisions or entities that were not disclosed to Tyler prior to the Effective Date.
(d)
The right to transfer the Tyler Software Products to a replacement hardware system is
included in this Agreement. Client shall pay Tyler for the cost of new media or any required technical
assistance to accommodate the transfer. Client shall provide advance written notice to Tyler of any such
transfer.
(e)
Client acknowledges and agrees that the Tyler Software Products and User Guides are
proprietary to Tyler and have been developed as trade secrets at Tyler's expense. Client shall use best
efforts to keep the Tyler Software Products and User Guides confidential and to prevent any misuse,
unauthorized use or unauthorized disclosure of the Tyler Software Products or User Guides by any party.
(f)
The Tyler Software Products may not be modified by anyone other than Tyler. If Client
modifies the Tyler Software Products without Tyler's prior written consent, Tyler's obligations to provide
maintenance services on, and the warranty for, the Tyler Software Products will be void. Client shall not
perform decompilation, disassembly, translation or other reverse engineering on the Tyler Software
Products.
(g)
Client may make copies of the Tyler Software Products for archive purposes only. Client
shall repeat any and all proprietary notices on any copy of the Tyler Software Products. Client may make
copies of the Tyler User Guides for internal use only.
(h)
Tyler maintains an escrow agreement with an escrow services company under which
Tyler places the source code of each major release of the Tyler Software Products. At Client's request,
Tyler will add Client as a beneficiary to such escrow agreement. Client will pay the annual beneficiary
fee (currently $700) directly to the escrow services company and is solely responsible for maintaining its
status as a beneficiary.
Software License Addendum Page 1
(i)
In the event Client acquires from Tyler any edition of Tyler Content Manager software
other than Enterprise Edition, the license for Content Manger is restricted to use with Tyler applications
only. If Client wishes to use Tyler Content Management software with non-Tyler applications, Client
must purchase or upgrade to Tyler Content Manager Enterprise Edition.
2.
License Fees. Client agrees to pay Tyler, and Tyler agrees to accept from Client as payment in
full for the license granted herein, the software license fees set forth in the Investment Summary.
3.
Verification of the Tyler Software Products. Consultant shall notify District when the
configuration and installation of the Tyler Software Products has been completed and the Tyler Software
Products and Third Party Products are ready for final testing prior to live use pursuant to Section 4.5.6 of
the Statement of Work. Such testing shall provide verification that the Tyler Software Products and Third
Party Products are fully operational and performing in substantial conformity with the specifications set
forth in this Agreement and provide the features, functionality and specifications of the Tyler Software
Products as described in the RFP Response and the Tyler user documentation. In the event that testing
demonstrates that there is a material deviation of the Tyler Software Products or the Third Party Products
from the foregoing performance characteristics, Consultant shall remedy such deviation in accord with the
warranty provisions of this Agreement. Upon confirmation that the Tyler Software Products and Third
Party Products are performing as required herein, District shall provide Consultant with a notice of
acceptance certifying that the Tyler Software Products are ready to go-live.
4.
Limited Warranty. For the purposes of this Agreement, a Defect is defined as a failure of the
Tyler Software Products to substantially conform to the then-current Tyler User Guides and the functional
descriptions of the Tyler Software Products in Tyler's RFP Response. In the event of a conflict between
the aforementioned documents, the functional descriptions of the Tyler Software Products in Tyler's RFP
Response shall control until the applicable Tyler Software Product is accepted for live use pursuant to
Section 3 above, not to exceed two (2) years from the Effective Date; thereafter the then-current User
Guide shall control over the functional descriptions of the Tyler Software Products in Tyler's RFP
Response in the event of conflict. A Tyler Software Product is Defective if it contains a Defect. For as
long as Tyler is providing services under the Maintenance Addendum, Tyler warrants that the Tyler
Software Products will not contain Defects. If the Tyler Software Products do not perform as warranted,
Tyler will use reasonable efforts, consistent with industry standards, to cure the Defect in accordance with
Tylers then-current support call process (Tylers current support call process is set forth as the Client
Support Addendum). Should Tyler be unable to cure the Defect or provide a replacement product, Client
will be entitled to a refund of the license fee paid for the Defective Tyler Software Product, as depreciated
on a straight-line basis over a seven (7) year period commencing on the Effective Date, which will be
Clients sole remedy should Tyler be unable to cure the Defect or provide a replacement product. The
foregoing notwithstanding, Tyler shall not prorate a refund issued pursuant to this section if the Client is
entitled to the refund within two (2) years of the Effective Date.
5.
Intellectual Property Infringement Indemnification.
(a)
Tylers Obligations. Tyler shall defend and indemnify Client against any claim by an
unaffiliated third party of this Agreement that a Tyler Software Product, if used within the scope of this
Agreement, directly infringes that party's registered United States patent, copyright or trademark issued
and existing as of the Effective Date or as of the distribution date of a release to the Tyler Software
Product, and will pay the amount of any resulting adverse final judgment issued by a court of competent
jurisdiction or of any settlement made by Tyler in writing.
(b)
Clients Obligations. Tyler obligations in this section are contingent on the Client
performing all of the following in connection with any claim as described herein:
(i)
(ii)
with the claim; and
Promptly notifies Tyler in writing of any such claim;

Gives Tyler reasonable cooperation, information, and assistance in connection
(iii)
Consents to Tyler's sole control and authority with respect to the defense,
settlement or compromise of the claim, provided, however, that Tyler shall not enter into any settlement
or compromise that does not provide for a complete release of Client from any liability in connection with
the claim.
(c)
Exceptions to Tylers Obligations. Tyler will have no liability hereunder if the claim of
infringement or an adverse final judgment rendered by a court of competent jurisdiction results from:
(i)
Client's use of a previous version of a Tyler Software Product and the claim
would have been avoided had Client used the current version of the Tyler Software Product;
(ii)
provided by Tyler;
Client's combining the Tyler Software Product with devices or products not
(iii)
Use of a Tyler Software Product in applications, business environments or
processes for which the Tyler Software Product was not designed or contemplated, and where use of the
Tyler Software Product outside such application, environment or business process would not have given
rise to the claim;
(iv)
Corrections, modifications, alterations or enhancements that Client made to the
Tyler Software Product and such correction, modification, alteration or enhancement is determined by a
court of competent jurisdiction to be a contributing cause of the infringement; or
(v)
Client's employees.
Use of the Tyler Software Product by any person or entity other than Client or
(vi)
Clients continued use of the infringing Tyler Software Product after use of such
product is enjoined or otherwise prohibited pursuant to the order of a federal or state court having
jurisdiction over use of the product by District.
(d)
Remedy.
(i)
In the event a Tyler Software Product is, by a court of competent jurisdiction,
finally determined to be infringing or its use by Client is enjoined, Tyler will promptly and diligently, at
its election, provide the following remedy:
(1)
Procure for Client the right to continue using the infringing Tyler
(2)
becomes non-infringing; or
Modify or replace the infringing Tyler Software Products so that it
Software Products;
(3)
If options 1 and 2 are not possible notwithstanding the diligent and
commercially reasonable efforts of Tyler to provide such remedies, terminate Client's license for the
infringing Tyler Software Product and refund to Client the license fee and services fees paid for the
infringing Tyler Software Product, as depreciated on a straight-line basis over a seven (7) year period
commencing on the Effective Date. The foregoing notwithstanding, if a refund is paid as required herein,
Tyler shall not prorate the refund if occurring within two (2) years of the Effective Date.
(ii)
The foregoing states Tyler's entire liability and Client's sole and exclusive
remedy with respect to the subject matter hereof.
PROFESSIONAL SERVICES ADDENDUM

1.
Services. Tyler shall provide the Services set forth in the Investment Summary (and as further
detailed in the Statement of Work) for the fees that have been set forth in the Investment Summary,
including Consulting, Training, Conversion, and other miscellaneous Services. Any change in the scope
of Services shall require a change order pursuant to Section 3 of the PSA, subject to termination in
accordance with Section 18 of the PSA.
2.
Professional Services Fees.
(a)
Client shall pay the fees for the Services as set forth in the Investment Summary on the
basis of actual time spent in accordance with the not to exceed amount set forth in Section 2(a) of the
PSA, subject to any approved changes in the fees pursuant to Section 3 of the PSA.
(b)
In the event that Client elects to have Tyler perform verification services, such services
will be billable to Client at the rate for Training services set forth in the Investment Summary.
(c)
Payment is due within thirty (30) calendar days of invoice receipt.
(d)
Subject to Section 2(b) of the PSA, expenses will be billed in accordance with the thencurrent Tyler Travel Policy (the current travel policy is shown in the Travel Reimbursement Addendum).
Copies of receipts will be provided on an exception basis at no charge. Receipts for mileage and
miscellaneous items less than five dollars ($5) are not available. Tyler shall provide receipts for all nonper diem expenses, if requested, at a cost of $25 per week of onsite services.
(e)
Implementation days and Consulting days consist of eight (8) hours of service per day.
Notwithstanding that services have been budgeted on a per day basis and that invoices may reflect the
billing of services on that basis pursuant to the Investment Summary, Client will not be billed for a full
day or half day of services unless all of the time reflected by such full day or half day has actually been
provided.
(f)
Any services in the Investment Summary which have been identified as a contingency
may only be implemented and billed with the prior written consent of District, which consent shall not be
unreasonably withheld by District provided that Consultant provides District with written documentation
of the task for which such contingency will be used and the reason that additional time is required.
3.
Additional Services.
(a)
Training (priced at $1,175 per day) and/or consulting (priced at $1,275 per day) services
utilized in excess of those set forth in the Investment Summary and additional related services not set
forth in the Investment Summary will be billed at Tyler's then-current rates. Notwithstanding the
foregoing, Tyler will guarantee said training and consulting rates at the rates listed in the Investment
Summary for the duration of the implementation, not to exceed eighteen (18) months from the Effective
Date.
(b)
Programming and/or interface quotes are estimates based on Tylers understanding of the
specifications supplied by Client. In the event Client requires additional work performed above the
specifications provided, Tyler will submit to Client an amendment containing an estimate of the charges
Software Services Addendum Page 1
for the additional work. Client will have thirty (30) calendar days from the date the estimate is provided
to approve the amendment.
4.
Cancellation. In the event Client unilaterally cancels scheduled Services less than two (2) weeks
in advance, Client is liable to Tyler for (i) all non-refundable expenses incurred by Tyler on Client's
behalf; and (ii) daily fees associated with the canceled services if Tyler is unable to re-assign its
personnel, provided, however, that such expenses and fees shall not be applicable if the parties have
agreed on a change in the schedule of Services as set forth in the Statement of Work, it being understood
that the parties shall use their best efforts to efficiently schedule the Services. The foregoing
notwithstanding, Client shall not be liable for such charges if the cancellation is solely caused by Tylers
failure to perform under this Agreement.
5.
Services Warranty. Tyler warrants that it shall perform all of the Services in a professional,
workmanlike manner, consistent with industry standards and in compliance with the requirements of the
Statement of Work. In the event Tyler provides Services that do not conform to this warranty, Tyler will
re-perform the Services at no additional cost to Client.
Software Services Addendum Page 2
SOFTWARE MAINTENANCE ADDENDUM

1.
Scope of Agreement. Client agrees to purchase and Tyler agrees to provide maintenance services
for the Tyler Software Products in accordance with the following terms and conditions.
2.
Term of Agreement. This Maintenance Agreement is effective on installation of the Tyler
Software Products and will remain in force for an initial one (1) year term, which will renew
automatically for additional one (1) year terms at Tylers then-current Maintenance fees unless terminated
in writing by either party at least fifteen (15) days prior to the end of the then-current term. The foregoing
notwithstanding, increases to the annual Maintenance fees for the Tyler Software Products set forth in
Exhibit 1 will accord with the following schedule:
Year Two Zero percent (0%) increase over unwaived Year One annual Maintenance fees;
Year Three Three percent (3%) increase over Year Two annual Maintenance fees;
Year Four Five percent (5%) increase over Year Three annual Maintenance fees; and
Year Five Five percent (5%) increase over Year Four annual Maintenance fees.
3.
Payment.
(a)
Maintenance fees will be invoiced by Tyler annually in advance. Tyler shall provide
Client with not less than forty-five (45) days written notice of any change in annual Maintenance fees.
(b)
Additional Charges. Any maintenance services performed by Tyler for Client which are
not covered by this Maintenance Agreement, as set forth in Section C(5), including materials and
expenses, will be billed to Client at Tyler's then current rates.
(c)
Tyler reserves the right to suspend maintenance services if Client fails to pay undisputed
Maintenance fees within sixty (60) calendar days of the due date. Tyler shall reinstate maintenance
services upon Client's payment of all past due Maintenance fees, including all such fees for the periods
during which services were suspended.
4.
Maintenance Services Terms and Conditions. For as long as a current Maintenance Agreement is
in place, Tyler shall:
(a)
In a professional, good and workmanlike manner, perform its obligations in accordance
with Tylers then-current support call process (Tylers current support call process is set forth in the
Client Support Addendum) in order to conform the Tyler Software Products to the applicable warranty
under this Agreement. If Client modifies the Tyler Software Products without Tyler's prior written
consent, Tyler's obligations to provide maintenance services on and warrant the Tyler Software Products
will be void. The foregoing notwithstanding, Tyler will not reduce is standard support hours or materially
alter the stated procedure for delivery of support services found in the Client Support Addendum for two
(2) years from the Effective Date.
(b)
Provide telephone support on the Tyler Software Products. Tyler personnel shall accept
telephone calls during the hours set forth in Exhibit 3 - Support Call Process.
(c)
Continuously maintain a master set of the Tyler Software Products on appropriate media,
a hardcopy printout of source code to the Tyler Software Products, and Tyler User Guides.
Maintenance Addendum Page 1
(d)
Maintain personnel that are appropriately trained to be familiar with the Tyler Software
Products in order to provide maintenance services.
(e)
Provide Client with all releases Tyler makes to the Tyler Software Products that Tyler
makes generally available without additional charge to customers possessing a current Tyler annual
Maintenance Agreement. Third Party Products and installation, Consulting and Training services related
to the new releases will be provided to Client at Tylers then-current rates. Client acknowledges and
agrees that a new release of the Tyler Software Products is for implementation in the Tyler Software
Products as they exist without Client customization or modification.
(f)
Support prior releases of the Tyler Software Products in accordance with Tylers thencurrent release life cycle policy.
5.
Limitations and Exclusions. Maintenance fees do not include installation or implementation of
the Tyler Software Products, onsite support (unless Tyler cannot remotely correct a defect in a Tyler
Software Product), application design, other consulting services, support of an operating system or
hardware, and support outside Tyler's normal business hours.
6.
Client Responsibilities.
(a)
Client shall provide, at no charge to Tyler, full and free access to the Tyler Software
Products; working space; adequate facilities within a reasonable distance from the equipment; and use of
machines, attachments, features, or other equipment necessary to provide maintenance services set forth
herein. Notwithstanding the foregoing, Tyler acknowledges that unless required or requested by District,
the maintenance of the Tyler Software Products will be conducted remotely without the use of District
resources as contemplated in sub-section (b).
(b)
Tyler currently utilizes Go To Assist as a secure commercial PC to PC remote
connectivity tool to provide remote maintenance services. Client shall maintain for the duration of the
Agreement a high-speed Internet connection capable of connecting to Client's PC's and server. Tyler
strongly recommends that Client also maintain a modem or VPN for backup connectivity purposes.
Tyler, at its option, will use the connection to assist with problem diagnosis and resolution. Tyler shall
comply with the reasonable security measures and policies of Client with respect to access to its PCs and
server and in no event shall Tyler permit any malware, virus or tracking software to be installed or
introduced as a result of such access.
7.
Limitation of Liability. In no event shall Tyler be liable for special, indirect, incidental,
consequential, or exemplary damages, including, without limitation, any damages resulting from loss of
use, loss of data, interruption of business activities, or failure to realize savings arising out of or in
connection with the provision or quality of maintenance services or use of the Tyler Software Products.
Tyler's liability for damages and expenses arising out of this Maintenance Agreement, whether based on a
theory of contract or tort, including negligence and strict liability, will be limited to the Maintenance fees
paid to Tyler during the twelve (12) months prior to the claim. Such Maintenance fees reflect and are set
in reliance upon this limitation of liability.
Maintenance Addendum Page 2
THIRD PARTY PRODUCT ADDENDUM

1.
Agreement to License or Sell Third Party Products. For the price set forth in the Investment
Summary, Tyler agrees to license or sell and deliver to Client, and Client agrees to accept from Tyler the
System Software and Hardware set forth in the Investment Summary (collectively, the Third Party
Products).
2.
License of System Software.
(a)
Upon Client's payment in full of the System Software fees, Tyler shall grant to Client and
Client shall accept from Tyler a non-exclusive, nontransferable, non-assignable license to use the System
Software and related documentation for Client's internal business purposes, subject to the terms and
conditions set forth herein.
(b)
The developer of the System Software (each a Developer, collectively Developers)
shall retain ownership of the System Software.
(c)
The right to transfer the System Software to a replacement hardware system is governed
by the Developer. The cost for new media or any required technical assistance to accommodate the
transfer would be billable charges to Client. Client shall provide advance written notice to Tyler of any
such transfer.
(d)
Client acknowledges and agrees that the System Software and related documentation are
proprietary to the Developer and have been developed as trade secrets at the Developer's expense. Client
shall use best efforts to keep the System Software and related documentation confidential and to prevent
any misuse, unauthorized use, or unauthorized disclosure of the System Software and related
documentation by any party.
(e)
Client shall not perform decompilation, disassembly, translation or other reverse
engineering on the System Software.
(f)
Client may make copies of the System Software for archive purposes only. Client shall
repeat any and all proprietary notices on any copy of the System Software. Client may make copies of the
documentation accompanying the System Software for internal use only.
3.
Delivery. Unless otherwise indicated in the Investment Summary, the prices for Third Party
Products include costs for shipment while in transit from the Developer or supplier to Client.
4.
Installation and Acceptance. Unless otherwise noted in the Investment Summary, the Tyler
Software Product installation fee includes installation of the Third Party Products. Upon completion of
installation, Client will obtain from Tyler a certification of completion, or similar document, which will
constitute Client's acceptance of the Third Party Products. Except for Tylers warranty obligations set
forth in this Addendum, acceptance by Client will be final and conclusive except for latent defect, fraud,
and a gross mistake as amount to fraud.
5.
Site Requirements. Client shall provide a suitable environment, location and space for the
installation and operation of the Third Party Products; sufficient and adequate electrical circuits for the
Third Party Products; and installation of all required cables.
Third Party Product Addendum Page 1
6.
Warranties.
(a)
Tyler warrants that the Third party Products provided by Tyler to Client and listed in the
Investment Summary upon the Effective Date shall, when installed, will provide the functionality that is
set forth in the Statement of Work and RFP Response. Additionally, Tyler warrants that, provided Client
timely pays maintenance fees for Tyler Unlimited Client Access, the Tyler Unlimited Client Access
software will operate as set forth in the Statement of Work and RFP response.
(b)
Software.
Tyler is authorized by each Developer to grant licenses or sublicenses to the System
(c)
Tyler warrants that each System Software product will be new and unused, and if Client
fully and faithfully performs each and every obligation required of it under this Third Party Product
Agreement, Client's title or license to each System Software product will be free and clear of all liens and
encumbrances arising through Tyler.
(d)
Client acknowledges and agrees that Tyler is not the manufacturer of the Third Party
Products. As such, Tyler does not warrant or guarantee the condition or operating characteristics of the
Third Party Products. Tyler hereby grants and passes through to Client any warranty adjustments that
Tyler may receive from the Developer or supplier of the Third Party Products.
7.
Maintenance.
(a)
In the event Client elects not to purchase through Tyler maintenance services on the
System Software, it will be the responsibility of Client to repair and maintain the System Software and
purchase enhancements as necessary after acceptance.
(b)
In the event Client elects to purchase through Tyler maintenance services on the System
Software, Tyler will ensure that the Third Party Product operates properly in connection with the Tyler
Software Products and will facilitate resolution of a defect in a System Software product with the
Developer.
(c)
In the event the Developer charges a fee for future System Software release(s) and Client
desires to apply such releases, then Client will be required to pay such fee.
8.
Limitation of Liability. In no event shall Tyler be liable for special, indirect, incidental,
consequential, or exemplary damages, including, without limitation, any damages resulting from loss of
use, loss of data, interruption of business activities, or failure to realize savings arising out of or in
connection with the use of the Third Party Products. Tyler's liability for damages and expenses arising
out of this Third Party Product Agreement, whether based on a theory of contract or tort, including
negligence and strict liability, will be limited to the License Fee/Purchase Price of the Third Party
Products paid by Client. Such prices are set in reliance upon this limitation of liability.
Third Party Product Addendum Page 2
GENERAL TERMS AND CONDITIONS

1.
Taxes. The fees set forth in the Investment Summary do not include any taxes, including, without
limitation, sales, use or excise tax. Client shall be responsible for the payment of all applicable taxes..
2.
Invoice Dispute.
(a)
In the event Client disputes any invoice from Tyler, Client will provide written notice to
Tyler within thirty (30) calendar days of receipt of the applicable invoice, setting forth the substance of
the dispute in reasonable detail. Tyler will provide a written response to Client that will include either a
justification of the invoice or an adjustment to the invoice. Tyler and Client will develop a plan to outline
the reasonable steps to be taken by Tyler and Client to resolve any issues presented in Client's notice to
Tyler. To the extent that Tyler and Client cannot resolve the dispute, it shall be submitted for dispute
resolution in accordance with the PSA.
(b)
Tyler reserves the right to suspend delivery of all services in the event Client fails to pay
an invoice not disputed as described above within sixty (60) calendar days of receipt of invoice. Such
suspension shall not occur sooner than thirty (30) days after Tylers notice of intent to suspend services.
3.
Indemnification.
(a)
Tyler shall indemnify and hold harmless Client in accordance with the indemnity
contained in the PSA.
(b)
Client shall indemnify and hold harmless Tyler and its agents, officials and employees
from and against any and all direct claims, losses, liabilities, damages, costs and expenses (including
reasonable attorney's fees and costs) for personal injury or property damage arising from Client's
negligence or willful misconduct.
4.
Disclaimer. THE RIGHTS, REMEDIES, AND WARRANTIES SET FORTH IN THIS
AGREEMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER RIGHTS, REMEDIES, AND
WARRANTIES EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT
LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND SYSTEM INTEGRATION, WHICH ARE HEREBY DISCLAIMED BY TYLER.
5.
No Intended Third Party Beneficiaries. This Agreement is entered into solely for the benefit of
Tyler and Client. No third party will be deemed a beneficiary of this Agreement, and no third party will
have the right to make any claim or assert any right under this Agreement.
6.
Governing Law. This Agreement will be governed by and construed in accordance with the laws
of California.
7.
Entire Agreement. This Agreement represents the entire agreement of Client and Tyler with
respect to the subject matter hereof, and supersedes any prior agreements, understandings, and
representations, whether written, oral, expressed, implied, or statutory. Client hereby acknowledges that
in entering into this Agreement it did not rely on any information not explicitly set forth in this
Agreement.
General Terms and Conditions Addendum Page 1
8.
Severability. If any term or provision of this Agreement or the application thereof, to any extent,
be held invalid or unenforceable, the remainder of this Agreement or the application of such term or
provision to persons or circumstances other than those as to which it is held invalid or unenforceable will
not be affected thereby, and each term and provision of this Agreement will be valid and enforced to the
fullest extent permitted by law.
9.
No Waiver. In the event that the terms and conditions of this Agreement are not strictly enforced
by Tyler or Client, such non-enforcement shall not act as or be deemed to act as a waiver or modification
of this Agreement, nor shall such non-enforcement prevent Tyler or Client from enforcing each and every
term of this Agreement thereafter.
10.
Multiple Originals and Signatures. This Agreement may be executed in multiple originals, any of
which shall be independently treated as an original document. Any electronic, faxed, scanned,
photocopied or similarly reproduced signature on this Agreement or any amendment hereto shall be
deemed an original signature and shall be fully enforceable as if an original signature.
11.
Amendment. This Agreement may only be modified by written amendment signed by authorized
representatives of both parties.
12.
Termination for Cause. Client may terminate this Agreement for cause in the event Tyler does
not cure a material breach of this Agreement within thirty (30) days of receiving notice of such breach
from Client. Upon such termination, Client shall pay Tyler for all services and expenses not in dispute
and non-Defective Tyler Software Products which were delivered or incurred prior to the date Tyler
received Client's notice of termination. Payment for services and expenses in dispute will be determined
in accordance with the dispute resolution process.
13.
Non-appropriation. If Client should not appropriate or otherwise make available funds sufficient
to purchase, lease, operate or maintain the products set forth in this Agreement, or other means of
performing the same functions of such products, Client may unilaterally terminate this Agreement only
upon thirty (30) days written notice to Tyler. Upon termination, Client shall remit payment for all
products and services delivered to Client and all expenses incurred by Tyler prior to Tyler's receipt of the
termination notice. Client will not be entitled to a refund or offset of previously paid license and other
fees.
14.
Approval of Governing Body. Client represents and warrants to Tyler that this Agreement has
been approved by its governing body and is a binding obligation upon Client.
15.
No Assignment. Client may not assign its rights and responsibilities under this Agreement
without Tyler's prior written permission, not to be unreasonably withheld.
16.
Successors and Assigns. This Agreement shall inure to the benefit of and be binding on the
parties hereto and their permitted successors and assigns.
17.
Confidentiality. Both parties recognize that their respective employees and agents, in the course
of performance of this Agreement, may be exposed to confidential information and that disclosure of such
information could violate rights to private individuals and entities. Each party agrees that it shall not
disclose any confidential information of the other party and further agrees to take appropriate action to
prevent such disclosure by its employees or agents. The confidentiality covenants contained herein will
survive the termination or cancellation of this Agreement for a period of two (2) years. This obligation of
confidentiality will not apply to information that:
(a)
At the time of the disclosure is in the public domain;
(b)
After disclosure, becomes part of the public domain by publication or otherwise, except
by breach of this Agreement by a party;
(c)
disclosure;
(d)
A party can establish by reasonable proof was in that party's possession at the time of
A party receives from a third party who has a right to disclose it to that party; or
(e)
Is subject to California Public Records Act or Freedom of Information Act requests, only
to the extent disclosure is based on the good faith written opinion of the receiving party's legal counsel
that disclosure is required by law: provided, however, that that receiving party shall give prompt notice
of the service of process or other documentation that underlies such requirement and use its best efforts to
assist the disclosing party if the disclosing party wishes to obtain a protective order or otherwise protect
the confidentiality of such confidential information. The disclosing party reserves the right to obtain
protective order or otherwise protect the confidentiality of its confidential information.
18.
Nondiscrimination. Tyler shall not discriminate against any person employed or applying for
employment concerning the performance of Tyler's responsibilities under this Agreement. This
discrimination prohibition will apply to all matters of initial employment, tenure, and terms of
employment, or otherwise with respect to any matter directly or indirectly relating to employment
concerning race, color, religion, national origin, age, sex, sexual orientation, ancestry, disability that is
unrelated to the individual's ability to perform the duties of a particular job or position, height, weight,
marital status, or political affiliation.
19.
Subcontractors. Tyler shall not subcontract any services under this Agreement without Client's
prior written permission, not to be unreasonably withheld.
20.
Shipping. Delivery will be F.O.B. shipping point.
21.
Tyler Forms Processing. The Tyler Software Product Tyler Forms Processing must be used in
conjunction with a Hewlett Packard printer supported by Tyler for printing checks.
22.
Disaster Recovery.
Tyler shall provide Client with thirty (30) days written notice of the
expiration of Disaster Recovery service one (1) year term through provision of an invoice for the next
annual term. Client shall provide written notice fifteen (15) days prior to the end of the then-current term
of Clients intent to renew the Disaster Recovery service for an additional one (1) year term.
23.
Operating System/Database Administration. Tyler shall provide Client with thirty (30) days
written notice of the expiration of OS/DBA Contract Services one (1) year term though provision of an
invoice for the next annual term. Client shall provide written notice of notice fifteen (15) days prior to the
end of the then-current term of Clients intent to renew the OS/DBA Contract Services for an additional
one (1) year term.
24.
Optional Items. Pricing for optional products and services shall be valid for six (6) months from
the Effective Date.
25.
Tyler Products and Services. Client may purchase additional Tyler products and services at thencurrent list price, pursuant to the terms of this Agreement, by executing a mutually agreed addendum.
26.
Functionality Replacement. Notwithstanding anything to the contrary in this Agreement,
including Section 4 of the Software License Addendum, for a period of five (5) years from the Effective
Date, if a new release of the Tyler Software Products removes functionality that was originally licensed to
the District, Consultant will provide alternative means for performing the same function at no additional
cost to District beyond payment of annual maintenance fees.
CLIENT SUPPORT ADDENDUM

Client Support
Tyler Technical Support Department for Munis
Goal: To provide an effective support mechanism that will guarantee timely resolution to calls, resulting
in high-level client satisfaction.
Contact Us
Call Tylers toll free number (800-772-2260) or log a support request online through the Tyler Client
Portal available at Tylers Support Web site (www.tylertech.com).
Support Organization
Tylers Technical Support Department for Munis is divided into multiple teams: Financials,
Payroll/HR/Pension, Tax/Other Revenue and Collections, Utility Billing and Collections, OS/DBA
(Operating System and Database Administration), and TylerForms and Reporting Services.
These product-specific teams allow support staff to focus on a group of products or services. A group of
specialists assigned to each team handle calls quickly and accurately.
Each team consists of a Munis Support Product Manager, Support Analysts and Technical Support
Specialists. The Support Product Manager is responsible for the day-to-day operations of the team and
ensures we provide exceptional technical support to our clients. The Support Analysts are responsible for
assisting the team with clients issues, and provide on-going team training. Technical Support Specialists
are responsible for diagnosing and resolving client issues in a timely and courteous manner.
Standard Support Hours

Applications
Hours
Financials
8:00am-8:00pm EST Monday-Friday
Payroll/HR/Pension
Tax/Other Revenue & Collections
Utility Billing & Collections
OS/DBA
TylerForms & Reporting Services
Focus on Incoming Rate

When you call Technical Support, your call is answered by a Support Technician, or is transferred into
the Support voice mail. Our goal is to capture 75% of our daily calls incoming, which means you will
often start working with a Support Specialist immediately upon calling Tyler.
Client Support Addendum Page 1
Leaving Messages for Support

When leaving a message on the Support voice mail, ensure the following information is contained within
the message:
Your full name (first name, last name) and the site you are calling for/from
A phone number where you can be reached
The details of the issue or question you have (i.e.: program, process, error message)
The priority of the issue (1, 2, 3, or 4)
When you will be available for a return call (often Support will call back within an hour of
receiving your message)
Paging
All client questions are important to us. There may be times when you are experiencing a priority 1
critical issue and all technicians for the requested team are on the line assisting clients. In this
circumstance, it is appropriate to press 0 to be redirected to the operator. The operator will page the team
you need to contact. We ask that you reserve this function for those times when Munis is down, or a
mission critical application is down and you are not able to reach a technician immediately.
Online Support
Some questions can be handled effectively by e-mail. Once registered as a user on Tylers Support Web
site at www.tylertech.com, you can ask questions or report issues to Support through Customer Tools.
Tylers Client Portal (TCP) allows you to log an incident to Technical Support anytime from any Internet
connection. All TCP account, incident and survey data is available in real-time.
Your existing contact information defaults when you add a new Support incident. You will be asked for
required information including Incident Description, Priority, Product Group and Product Module.
Unlimited work-note text is available for you to describe the question or problem in detail, plus you can
attach files or screenshots that may be helpful to Support.
When a new incident is added, the incident number is presented on the screen, and you will receive an
automated e-mail response that includes the incident number. The new incident is routed to the
appropriate Technical Support Team queue for response. They will review your incident, research the
item, and respond via e-mail according to the priority of the incident.
Customer Relationship Management System

Every call or e-mail from you is logged into our Customer Relationship Management System and given a
unique call number. This system tracks the history of each incident, including the person calling, time of
the call, priority of the call, description of the problem, support recommendations, client feedback and
resolution. For registered users on Tylers Support Web site (www.tylertech.com), a list of calls is
available real-time under the Tyler Client Portal (TCP).
Call Numbers
Supports goal is to return clients calls as soon as possible. If you are not available when we call back,
we will leave a message with the open call number on your voice mail or with a person in your office.
When you call back, you can reference this call number so you do not have to re-explain the issue.
An open call number is also given to you once an initial contact has been made with Support and it has
been determined that the issue cant be resolved during the initial call. The open call number lets you
easily track and reference specific open issues with Support.
Call Response Goals

Open
Call
Priority
1
2
3
4
Maximum number of days a

support call is open
Support managers and analysts

review open calls
Less than a day

10 Days or less
30 Days or less
60 Days or less
Daily
Every other day
Weekly
Weekly
Call Priorities
A call escalation system is in place where, each day, Support Analysts and Product Support Managers,
review open calls in their focus area to monitor progress.
Each call logged is given a priority (1, 2, 3, and 4) according to the clients needs/deadlines. The goal of
this structure is to clearly understand the importance of the issue and assign the priority for closure. The
client is responsible for setting the priority of the call. Tyler Support for Munis tracks responsiveness to
priority 1, 2 and 3 calls each week. This measurement allows us to better evaluate overall client
satisfaction.
Priority 1 Call issue is critical to the client, the Munis application or process is down.
Priority 2 Call issue is severe, but there is a work around the client can use.
Priority 3 Call issue is a non-severe support call from the client.
Priority 4 Call issue is non-critical for the client and they would like to work with Support as time
permits.
Following Up on Open Calls

Some issues will not be resolved during the initial call with a Support Technician. If the call remains
open, the technician will give you an open call number to reference, and will confirm the priority of the
incident.
If you want to follow up on an open call, simply call the appropriate Support Team and reference the call
number to the Technician who answers or leave this information in your message. Referencing the open
call number allows anyone in support to quickly follow up on the issue. You can also update the incident
through TCP on Tylers Web site (www.tylertech.com) and add a note requesting follow-up.
Escalating a Support Call

If the situation to be addressed by your open call has changed and you need to have the call priority
adjusted, please call the appropriate Support Team and ask to be connected to the assigned technician. If
that technician is unavailable, another technician on the team may be able to assist you, or will transfer
you to the Product Support Team Manager. If you feel you are not receiving the service you need, please
call the appropriate Product Manager and provide them with the open call number for which you need
assistance. The Product Manager will follow up on your open issue and determine the necessary action to
meet your needs.
Technical Support Product Managers:

Financials Team
Michelle Madore
(michelle.madore@tylertech.com)
Sonja Johnson (sonja.johnson@tylertech.com)
Steven Jones (steven.jones@tylertech.com)
(X4483)
Payroll/HR/Pension Team
(X4157)
Tax/Other Revenue/Utility
(X4255)
Billing Team
OS/DBA Team
Ben King (ben.king@tylertech.com)
(X5464)
TylerForms & Reporting
Michele Violette
(X4381)
Services
(michele.violette@tylertech.com)
If you are unable to reach the Product Manager, please call CJ McCarron, Vice President of Technical
Support
at 800-772-2260, ext. 4124 (cj.mccarron@tylertech.com).
Resources
A number of additional resources are available to you to provide a comprehensive and complete support
experience.
Munis Internet Updater (MIU): Allows you to download and install critical and high priority fixes as
soon as they become available.
Release Admin Console: Allows you to monitor and track the availability of all development activity for
a particular release; right from inside Munis.
Knowledgebase: A fully searchable depository of thousands of documents related to Munis processing,

procedures, release info, helpful hints, etc.
Remote Support Tool

Some Support calls may require further analysis of your database or setup to diagnose a problem or to
assist you with a question. GoToAssist shares your desktop via the Internet to provide you with virtual
on-site support. The GoToAssist tool from Citrix (www.citrix.com) provides a highly secure connection
with 128-bit, end-to-end AES encryption. Support is able to quickly connect to your desktop and view
your sites setup, diagnose problems, or assist you with screen navigation.
At the end of each GoToAssist session, there is a quick survey you should complete so we have accurate
and up-to-date feedback on your Support experiences. We review the survey data in order to continually
improve our Support services.
E-mail Registration
Clients can go to our Web site and register for e-mail groups based on specific Munis applications. We
use these groups to inform clients of issues, and to distribute helpful technical tips and updated technical
documentation. The survey information allows you to update your registration at any time, and you may
unregister for one or more distribution lists at any time.
Tyler Web site

Once you have registered as a user on Tylers Support Web site (www.tylertech.com), you have access to
Customer Tools and other information such as online documentation, user forums, group training
schedule/sign-up, and annual user conference updates/registration.
Timely TCP Progress Updates

Our technicians are committed to providing you timely updates on the progress of your open support
incidents via the Tyler Client Portal. The frequency of these updates is determined by issue priority.
Priority 1 Incidents Daily updates (only if phone contact is not possible)
Priority 2 Incidents Weekly Updates
Priority 3 Incidents Bi-weekly Updates
Priority 4 Incidents Bi-weekly Updates
Updates will also be provided for any issue, regardless of priority, when action items have been
completed or when there is pertinent information to share.
TRAVEL REIMBURSEMENT ADDENDUM

1.
Air Travel
A.
Reservations & Tickets
Tylers Travel Management Company (TMC) will provide an employee with a direct flight
within two hours before or after the requested departure time, assuming that flight does not add
more than three hours to the employees total trip duration and the fare is within $100 (each way)
of the lowest logical fare. If a net savings of $200 or more (each way) is possible through a
connecting flight that is within two hours before or after the requested departure time and that
does not add more than three hours to the employees total trip duration, the connecting flight
should be accepted.
Employees are encouraged to make reservations far enough in advance to take full advantage of
discount opportunities. A seven day advance booking requirement is mandatory. When booking
less than seven days in advance, management approval will be required.
Except in the case of international travel where a segment of continuous air travel is scheduled to
exceed six hours, only economy or coach class seating is reimbursable.
B.
Baggage Fees
Reimbursement of personal baggage charges are based on the trip duration as follows:
Up to five days = one checked bag

Six or more days = two checked bags
Baggage fees for sports equipment are not reimbursable.

2.
Ground Transportation
A.
Private Automobile
Mileage Allowance-Business use of an employees private automobile will be reimbursed at the

current IRS allowable rate, plus out of pocket costs for tolls and parking. Mileage will be calculated
by using the employee's office as the starting and ending point, in compliance with IRS regulations.
Employees who have been designated a home office should calculate miles from their home.
B.
Rental Car
Employees are authorized to rent cars only in conjunction with air travel when cost, convenience and
the specific situation require their use. When renting a car for Tyler business, employees should
select a mid-size or intermediate car. Full size cars may be rented when three or more
employees are traveling together. Tyler carries leased vehicle coverage for business car rentals;
additional insurance on the rental agreement should be declined.
C.
Public Transportation
Taxi or airport limousine services may be considered when traveling in and around cities or to and
from airports when less expensive means of transportation are unavailable or impractical. The actual
fare plus a reasonable tip (15-18%) are reimbursable. In the case of a free hotel shuttle to the airport,
tips are included in the per diem rates and will not be reimbursed separately.
D.
Parking & Tolls
When parking at the airport, employees must use longer term parking areas that are measured in days
as opposed to hours. Park and fly options located near some airports may also be used. For extended
trips that would result in excessive parking charges, public transportation to/from the airport should
be considered. Tolls will be reimbursed when receipts are presented.
3.
Lodging
Tylers TMC will select hotel chains that are well established, reasonable in price and conveniently
located in relation to the traveler's work assignment. Typical hotel chains include Courtyard,
Fairfield Inn, Hampton Inn and Holiday Inn Express. If the employee has a discount rate with a local
hotel, the hotel reservation should note that discount and the employee should confirm the lower rate
with the hotel upon arrival. Employee memberships in travel clubs such as AAA should be noted in
their travel profiles so that the employee can take advantage of any lower club rates.
No shows or cancellation fees are not reimbursable if the employee does not comply with the
hotels cancellation policy.
Tips for maids and other hotel staff are included in the per diem rate and are not reimbursed
separately.
4.
Meals and Incidental Expenses

Employee meals and incidental expenses while on travel status are in accordance with the federal per
diem rates published by the General Services Administration. Incidental expenses include tips to
maids, hotel staff, and shuttle drivers and other minor travel expenses. Per diem rates range from
$46 to $71. A complete listing is available at www.gsa.gov/perdiem.
A.
Overnight Travel
For each full day of travel, all three meals are reimbursable. Per diems on the first and last day of a
trip are governed as set forth below.
Departure Day
Depart before 12:00 noon
Depart after 12:00 noon
Return Day
Lunch and dinner

Dinner
Return before 12:00 noon

Return between 12:00 noon & 7:00 p.m.
Breakfast
Breakfast and lunch
Return after 7:00* p.m.
Breakfast, lunch and dinner
*7:00 is defined as direct travel time and does not include time taken to stop for dinner
The reimbursement rates for individual meals are limited to a percentage of the full day per diem as
follows:
B.
Breakfast
Lunch
Dinner
15%
25%
60%
Same Day Travel
Employees traveling at least 100 miles to a site and returning in the same day are eligible to claim
lunch on an expense report. Employees on same day travel status are eligible to claim dinner in the
event they return home after 7:00* p.m.
*7:00 is defined as direct travel time and does not include time taken to stop for dinner
5.
Entertainment
All entertainment expenses must have a business purpose; a business discussion must occur either
before, after or during the event in order to qualify for reimbursement. The highest-ranking
employee present at the meal must pay for and submit entertainment expenses. An employee who
submits an entertainment expense for a meal or participates in a meal submitted by another employee
cannot claim a per diem for that same meal.
6.
Internet Access Hotels and Airports

Employees who travel may need to access their e-mail at night. Many hotels provide free high speed
internet access and Tyler employees are encouraged to use such hotels whenever possible. If an
employees hotel charges for internet access it is reimbursable up to $10.00 per day. Charges for
internet access at airports are not reimbursable.
Effective Date: April 1, 2012
EXHIBIT A
STATEMENT OF WORK
See Attached
EXHIBIT B
INVESTMENT SUMMARY
See Attached
Exhibit C Page 3
EXHIBIT C
Adobe End User License Agreement
ADOBE SYSTEMS INCORPORATED

ADOBE CENTRAL OUTPUT SOFTWARE
Software License Agreement
NOTICE TO USER: THIS LICENSE AGREEMENT GOVERNS INSTALLATION AND USE
OF THE ADOBE SOFTWARE DESCRIBED HEREIN BY LICENSEES OF SUCH
SOFTWARE. INSTALLATION AND USE OF THE SOFTWARE IS NOT PERMITTED
UNLESS ADOBE HAS GRANTED LICENSEE THE RIGHT TO DO SO AS SEPARATELY
PROVIDED IN WRITING BY ADOBE. LICENSEE AGREES THAT THIS AGREEMENT IS
LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY LICENSEE. BY
CLICKING TO ACKNOWLEDGE AGREEMENT TO BE BOUND DURING REVIEW OF AN
ELECTRONIC VERSION OF THIS LICENSE, OR DOWNLOADING, COPYING,
INSTALLING OR USING THE SOFTWARE, LICENSEE ACCEPTS ALL THE TERMS AND
CONDITIONS OF THIS AGREEMENT. THIS AGREEMENT IS ENFORCEABLE AGAINST
ANY PERSON OR ENTITY THAT INSTALLS AND USES THE SOFTWARE AND ANY
PERSON OR ENTITY (E.G., SYSTEM INTEGRATOR, CONSULTANT OR CONTRACTOR)
THAT INSTALLS OR USES THE SOFTWARE ON ANOTHER PERSON'S OR ENTITY'S
BEHALF.
LICENSEE'S RIGHTS UNDER THIS AGREEMENT MAY BE SUBJECT TO ADDITIONAL
TERMS AND CONDITIONS IN A SEPARATE WRITTEN AGREEMENT WITH ADOBE
THAT SUPPLEMENTS OR SUPERSEDES ALL OR PORTIONS OF THIS AGREEMENT.
1.
Definitions
1.1
"Adobe" means Adobe Systems Incorporated, a Delaware corporation, 345 Park Avenue,
San Jose, California 95110, if subsection 9(a) of this Agreement applies; otherwise it means
Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Saggart,
Dublin 24, Ireland, a company organized under the laws of Ireland and an affiliate and licensee of
Adobe Systems Incorporated.
1.2
"Authorized Users" means employees and individual contractors (i.e., temporary
employees) of Licensee.
1.3
"Computer" means one or more central processing units ("CPU") in a hardware device
(including hardware devices accessed by multiple users through a network ("Server")) that
accepts information in digital or similar form and manipulates it for a specific result based on a
sequence of instructions.
1.4
"Deliver" means to transmit data directly or indirectly over a network to a printing device
or any other device for the purpose of printing.
1.5
"Development Software" means Software licensed for use in a technical environment
solely for internal development and testing and not for use as Production Software.
1.6
"Disaster Recovery Environment" means Licensees technical environment designed
solely to allow Licensee to respond to an interruption in service due to an event beyond
Exhibit C Page 4
Licensees control that creates an inability on Licensees part to provide critical business
functions for a material period of time.
1.7
"Documentation" means the user manuals and/or technical publications as applicable,
relating to installation, use and administration of the Software.
1.8
"Internal Network" means Licensee's private, proprietary network resource accessible
only by Authorized Users. "Internal Network" specifically excludes the Internet (as such term is
commonly defined) or any other network community open to the public, including membership or
subscription driven groups, associations or similar organizations. Connection by secure links
such as VPN or dial up to Licensee's Internal Network for the purpose of allowing Authorized
Users to use the Software should be deemed use over an Internal Network.
1.9
"License Metric" means each of the per-unit metrics used by Adobe in connection with
the licensed quantities identified as separately provided in writing by Adobe to describe the scope
of Licensee's right to use the Software. One or more of the following types of License Metrics
applies to each Software Product as further provided herein:
(a)
Per-Computer. Licensee may install and use the Adobe Output Designer software on no
more than the licensed number of Computers.
(b)
Per-User. The total number of Authorized Users that directly or indirectly request or
receive content that has been processed by the Software may not exceed the licensed quantity of
users.
(c)
Per-Server. The total number of Servers on which the Software is installed may not
exceed the licensed quantity of Servers.
1.10
"Location" means a specific building or physical location as identified by its unique street
address.
1.11
"Production Software" means Software licensed for productive business use.
1.12
"SDK Components" means the sample software code, application programming interface,
header files and related information, and the file format specifications, if any, included as part of
the Software as described in the Documentation or a "Read Me" file accompanying the applicable
Software.
1.13
"Software" means the object code version of the software program(s) specified in a
separate written agreement signed by Adobe, including all Documentation and other materials
provided by Adobe to Licensee under this Agreement. The term "Software Product" may also be
used to indicate a particular product, and otherwise has the same meaning as Software.
2.
License. Subject to the terms and conditions of this Agreement, Adobe grants to
Licensee a perpetual, non-exclusive license to install and use the Software delivered hereunder
according to the terms and conditions of this Agreement, on Computers connected to Licensee's
Internal Network, on the licensed platforms and configurations, in the manner and for the
purposes described in the Documentation. The following additional terms also apply to
Licensee's use of the Software.
Exhibit C Page 5
2.1
License Metric. Licensee's right to install and use the Software is limited based on
whether the Software is licensed as Production Software or Development Software (as separately
provided in writing by Adobe) and the License Metrics applicable to the particular Software
Products licensed (as separately provided in writing by Adobe) and subject to the terms in Section
3, unless Licensee has licensed the Software for evaluation purposes, in which case the terms of
Section 4 apply.
2.2
SDK Components. Licensee's Authorized Users may install and use the SDK
Components for purposes of facilitating use of the Software in accordance with this Agreement.
Licensee agrees that Licensee will treat the API Information with the same degree of care to
prevent unauthorized disclosure to anyone other than Authorized Users as Licensee accords to
Licensee's own confidential information, but in no event less than reasonable care. Licensee's
obligations under this Section 2.2 with respect to the API Information shall terminate when
Licensee can document that the API Information was in the public domain at or subsequent to the
time it was communicated to Licensee by Adobe through no fault of Licensee's. Licensee may
also disclose the API Information in response to a valid order by a court or other governmental
body, when otherwise required by law, or when necessary to establish the rights of either party
under this Agreement, provided Licensee gives Adobe advance written notice thereof.
2.3
Backup and Disaster Recover. Licensee may make and install a reasonable number of
copies of the Software for backup and archival purposes and use such copies solely in the event
that the primary copy has failed or is destroyed, but in no event may Licensee use such copies
concurrently with Production Software or Development Software. Licensee may also install
copies of the Software in a Disaster Recovery Environment for use solely in disaster recovery and
nor for production, development, evaluation or testing purposes other than to ensure that the
Software is capable of replacing the primary usage of the Software in case of a disaster.
2.4
Documentation. Licensee may make copies of the Documentation for use by Authorized
Users in connection with use of the Software in accordance with this Agreement, but no more
than the amount reasonably necessary. Any permitted copy of the Documentation that Licensee
makes must contain the same copyright and other proprietary notices that appear on or in the
Documentation.
2.5
Outsourcing. Licensee may sub-license use of the Software to a third party outsourcing
or facilities management contractor to operate the Software on Licensee's behalf, provided that
(a) Licensee provides Adobe with prior written notice; (b) Licensee is responsible for ensuring
that any such contractor agrees to abide by and fully complies with the terms of this Agreement
as they relate to the use of the Software on the same basis as applies to Licensee; (c) such use is
only in relation to Licensee's direct beneficial business purposes as restricted herein; (d) such use
does not represent or constitute an increase in the scope or number of licenses provided
hereunder; and (e) Licensee shall remain fully liable for any and all acts or omissions by the
contractor related to this Agreement.
2.6
Font Software. If the Software includes font software, then Licensee may (a) use the font
software on Licensee's Computers in connection with Licensee's use of the Software as permitted
under this Agreement; (b) output such font software on any output devices connected to
Licensee's Computers; (c) convert and install the font software into another format for use in
other environments provided that use of the converted font software may not be distributed or
transferred for any purpose except in accordance with the transfer section in this Agreement; and
(d) embed copies of the font software into Licensee's electronic documents for the purpose of
printing and viewing the document, provided that if the font software Licensee is embedding is
Exhibit C Page 6
identified as "licensed for editable embedding" on Adobe's website at

http://www.adobe.com/type/browser/legal/embeddingeula.html, Licensee may also embed copies
of that font software for the additional limited purpose of editing Licensee's electronic
documents.
2.7
Restrictions
(a)
No Modifications, No Reverse Engineering. Licensee shall not modify, port, adapt or
translate the Software. Licensee shall not reverse engineer, decompile, disassemble or otherwise
attempt to discover the source code of the Software. Notwithstanding the foregoing, decompiling
the Software is permitted to the extent the laws of Licensee's jurisdiction give Licensee the right
to do so to obtain information necessary to render the Software interoperable with other software;
provided, however, that Licensee must first request such information from Adobe and Adobe
may, in its discretion, either provide such information to Licensee or impose reasonable
conditions, including a reasonable fee, on such use of the source code to ensure that Adobe's and
its suppliers' proprietary rights in the source code for the Software are protected.
(b)
No Unbundling. The Software may include various applications, utilities and
components, may support multiple platforms and languages and may be provided to Licensee on
multiple media or in multiple copies. Nonetheless, the Software is designed and provided to
Licensee as a single product to be used as a single product on Computers and platforms as
permitted herein. Licensee is not required to use all component parts of the Software, but
Licensee shall not unbundle the component parts of the Software for use on different Computers.
Licensee shall not unbundle or repackage the Software for distribution, transfer or resale.
(c)
No Transfer. Licensee shall not sublicense, assign or transfer the Software or Licensee's
rights in the Software, or authorize any portion of the Software to be copied onto or accessed
from another individual's or entity's Computer except as may be explicitly provided in this
Agreement. Notwithstanding anything to the contrary in this Section 2.7(c), Licensee may
transfer copies of the Software installed on one of Licensee's Computers to another one of
Licensee's Computers provided that the resulting installation and use of the Software is in
accordance with the terms of this Agreement and does not cause Licensee to exceed Licensee's
right to use the Software under this Agreement.
(d)
Prohibited Use. Except as expressly authorized under this Agreement, Licensee is
prohibited from: (i) using the Software on behalf of third parties; (ii) renting, leasing, lending or
granting other rights in the Software including rights on a membership or subscription basis; and
(iii) providing use of the Software in a computer service business, third party outsourcing facility
or service, service bureau arrangement, network, or time sharing basis.
(e)
Export Rules. Licensee agrees that the Software will not be shipped, transferred or
exported into any country or used in any manner prohibited by the United States Export
Administration Act or any other export laws, restrictions or regulations (collectively the "Export
Laws"). In addition, if the Software is identified as an export controlled item under the Export
Laws, Licensee represents and warrants that Licensee is not a citizen of, or located within, an
embargoed or otherwise restricted nation (including Iran, Iraq, Syria, Sudan, Libya, Cuba and
North Korea) and that Licensee is not otherwise prohibited under the Export Laws from receiving
the Software. All rights to install and use the Software are granted on condition that such rights
are forfeited if Licensee fails to comply with the terms of this Agreement.
Exhibit C Page 7
3.
License Metrics and Limitations.
3.1
Adobe Central Output Server. If Licensee has licensed Adobe Central Output Server as
Production Software or Development Software (as separately provided in writing by Adobe), then
Adobe grants Licensee a license to install and use Adobe Central Output Server on a Per-Server
basis, provided that Licensee is not permitted to Deliver output from the Production Software to
more than ten (10) Locations per licensed Server.
3.2
Adobe Central Pro Output Server. If Licensee has licensed Adobe Central Pro Output
Server, then Adobe grants Licensee a license to install and use Adobe Central Pro Output Server
either (a) as Production Software on a Per-Server or Per-User basis (as separately provided in
writing by Adobe), or (b) as Development Software on a Per-Server basis. When Adobe Central
Pro Output Server is licensed as Production Software on a Per-Server basis, Licensee is not
permitted to Deliver output from the Software Product to more than ten (10) Locations per
licensed Server.
3.3
Adobe Output Pak for mySAP.com. If Licensee has licensed Adobe Output Pak for
mySAP.com, then Adobe grants Licensee a license to install and use Adobe Output Pak for
mySAP.com solely in connection with Adobe Central Pro Output Server for use with SAP
software either (a) as Production Software on a Per-Server or Per-User basis (as separately
provided in writing by Adobe), or (b) as Development Software on a Per-Server basis. Licensee's
license to Adobe Output Pak for mySAP.com includes a license to install and use Adobe Central
Pro Output Server subject to the terms of Section 3.2 of this Agreement. The following
additional terms apply:
3.3.1 Per-Server License. If Licensee has licensed Adobe Output Pak for mySAP.com
on a Per-Server basis, Licensee shall have the right to install and use Adobe Central Pro Output
Server on one (1) Server unless Licensee obtains additional Per-Server licenses to the Adobe
Central Pro Output Server.
3.3.2 Per-User License. If Licensee has licensed Adobe Output Pak for mySAP.com
software on a Per-User basis, Licensee must obtain a number of Per-User licenses of Adobe
Output Pak for mySAP.com not less than the number of Authorized Users who are authorized to
access or use the SAP software.
3.4
Adobe Central Output Server Workstation Edition. If Licensee has licensed
Adobe Central Output Server Workstation Edition, then Adobe grants Licensee a license to install
and use Adobe Central Output Server Workstation Edition as Production Software on a PerComputer basis. Licensee's use of the Adobe Central Output Server Workstation Edition shall be
limited to use directly or indirectly initiated by an individual person (not an automated process)
for the sole purpose of delivering output that has been processed by the Adobe Central Output
Server Workstation Edition software to the person that initiated such use.
3.5
Adobe Output Designer. If Licensee has licensed Adobe Output Designer, then Adobe
grants Licensee a license to install and use Adobe Output Designer as Production Software on a
Per-Computer basis subject to the following additional terms:
3.5.1 Network Use. As an alternative to installing and using the Adobe Output
Designer software on the Computer of each licensed Authorized User, Licensee may install and
use the Adobe Output Designer software on a file server for the purpose of (a) permitting
Authorized Users to download the software for installation and use on no more than the licensed
Exhibit C Page 8
number of Computers connected to Licensee's Internal Network, or (b) permitting Authorized

Users to use the software using commands, data or instructions from a Computer connected to
Licensee's Internal Network provided that the total number (not the concurrent number) of
Authorized Users that use the software does not exceed one user for each of the licensed number
of Computers. No other network use is permitted.
3.5.2 Limitation. Licensee shall be prohibited from using the templates, forms and
other materials created using the Adobe Output Designer software with any software other than
Adobe software.
3.6
Development Software License. This Section 3.6 applies only if Licensee has obtained a
valid Development Software license to a Software Product. In addition to the other terms
contained herein, Licensee's license to the Development Software is limited to use in Licensee's
technical environment strictly for testing and development purposes and not for production
purposes. Licensee may (a) install the Development Software on Servers connected to Licensee's
Internal Network provided that the total number of Computers used to operate the Development
Software does not exceed the licensed amount, and (b) permit Authorized Users to use the
Development Software in accordance with this Agreement.
4.
Evaluation of Software Products. This Section 4 applies only if Licensee has obtained a
valid license to evaluate Software Products as separately provided in writing by Adobe or as
indicated by the serial number Licensee enters upon installation.
4.1
License. In addition to the other terms contained herein, Licensee's license to evaluate
any Software Product is limited to use strictly for Licensee's own internal evaluation purposes
and not for production purposes, and is further limited to a period not to exceed sixty (60) days
from the date Licensee obtains the Software Products. Licensee may (a) install the Software
Products on one (1) Computer connected to Licensee's Internal Network, and (b) permit
Authorized Users to use the Software Products to deliver content within Licensee's Internal
Network. Licensee's rights with respect to the Software Products are further limited as described
in Section 4.2.
4.2
Limitations. Licensee's rights to install and use Software Products under this Section 4
will terminate immediately upon the earlier of (a) the expiration of the evaluation period
described herein, or (b) such time that Licensee purchases a license to a non-evaluation version of
such Software Products. Adobe reserves the right to terminate Licensee's license to evaluate
Software Products at any time in its sole discretion. Licensee agrees to return or destroy
Licensee's copy of the Software Products upon termination of this Agreement for any reason. To
the extent that any provision in this Section 4 is in conflict with any other term or condition in
this Agreement, this Section 4 shall supersede such other term(s) and condition(s) with respect to
the evaluation of Software Products, but only to the extent necessary to resolve the conflict.
ADOBE IS LICENSING THE SOFTWARE PRODUCTS FOR EVALUATION ON AN "AS IS"
BASIS AT LICENSEE'S OWN RISK. SEE SECTIONS 7 AND 8 FOR WARRANTY
DISCLAIMERS AND LIABILITY LIMITATIONS WHICH GOVERN EVALUATION OF
SOFTWARE PRODUCTS.
5.
Intellectual Property Rights. The Software and any copies that Licensee is authorized by
Adobe to make are the intellectual property of and are owned by Adobe Systems Incorporated
and its suppliers. The structure, organization and code of the Software are the valuable trade
secrets and confidential information of Adobe Systems Incorporated and its suppliers. The
Exhibit C Page 9
Software is protected by copyright, including without limitation by United States Copyright Law,
international treaty provisions and applicable laws in the country in which it is being used.
Except as expressly stated herein, this Agreement does not grant Licensee any intellectual
property rights in the Software and all rights not expressly granted are reserved by Adobe.
6.
Updates. If the Software is an upgrade or update to a previous version of the Software,
Licensee must possess a valid license to such previous version in order to use such upgrade or
update. All upgrades and updates are provided to Licensee on a license exchange basis. Licensee
agrees that by using an upgrade or update Licensee voluntarily terminates Licensee's right to use
any previous version of the Software. As an exception, Licensee may continue to use previous
versions of the Software on Licensee's Computer after Licensee uses the upgrade or update but
only to assist Licensee in the transition to the upgrade or update, provided that the upgrade or
update and the previous versions are installed on the same computer. Upgrades and updates may
be licensed to Licensee by Adobe with additional or different terms.
7. WARRANTY
7.1.
Warranty. Adobe warrants to Licensee that the Software will perform substantially in
accordance with the Documentation for the ninety (90) day period following shipment of the
Software when used on the recommended operating system, platform and hardware
configuration. This limited warranty does not apply to evaluation software (as indicated in
Section 4), patches, sample code, sample files and font software converted into other formats. All
warranty claims must be made within such ninety (90) day period. If the Software does not
perform substantially in accordance with the Documentation, the entire liability of Adobe and
Licensee's exclusive remedy shall be limited to either, at Adobe's option, the replacement of the
Software or the refund of the license fee paid to Adobe for the Software.
7.2
DISCLAIMER. THE FOREGOING LIMITED WARRANTY IS THE ONLY
WARRANTY MADE BY ADOBE AND STATES THE SOLE AND EXCLUSIVE REMEDIES
FOR ADOBE'S, ITS AFFILIATES' OR ITS SUPPLIERS' BREACH OF WARRANTY.
EXCEPT FOR THE FOREGOING LIMITED WARRANTY, AND FOR ANY WARRANTY,
CONDITION, REPRESENTATION OR TERM TO THE EXTENT TO WHICH THE SAME
CANNOT OR MAY NOT BE EXCLUDED OR LIMITED BY LAW APPLICABLE IN
LICENSEE'S JURISDICTION, ADOBE, ITS AFFILIATES AND ITS SUPPLIERS PROVIDE
THE SOFTWARE AS-IS AND WITH ALL FAULTS AND EXPRESSLY DISCLAIM ALL
OTHER WARRANTIES, CONDITIONS, REPRESENTATIONS OR TERMS, EXPRESS OR
IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR
OTHERWISE AS TO ANY OTHER MATTERS, INCLUDING PERFORMANCE, SECURITY,
NON-INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION,
MERCHANTABILITY, QUIET ENJOYMENT, SATISFACTORY QUALITY OR FITNESS
FOR ANY PARTICULAR PURPOSE.
8.
LIMITATION OF LIABILITY. EXCEPT FOR THE EXCLUSIVE REMEDY SET
FORTH ABOVE AND AS OTHERWISE PROVIDED IN SECTION 4, IN NO EVENT WILL
ADOBE, ITS AFFILIATES OR ITS SUPPLIERS BE LIABLE TO LICENSEE FOR ANY
LOSS, DAMAGES, CLAIMS OR COSTS WHATSOEVER INCLUDING ANY
CONSEQUENTIAL, INDIRECT OR INCIDENTAL DAMAGES, ANY LOST PROFITS OR
LOST SAVINGS, ANY DAMAGES RESULTING FROM BUSINESS INTERRUPTION,
PERSONAL INJURY OR FAILURE TO MEET ANY DUTY OF CARE, OR CLAIMS BY A
THIRD PARTY EVEN IF AN ADOBE REPRESENTATIVE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH LOSS, DAMAGES, CLAIMS OR COSTS. THE FOREGOING
Exhibit C Page 10
LIMITATIONS AND EXCLUSIONS APPLY TO THE EXTENT PERMITTED BY

APPLICABLE LAW IN LICENSEE'S JURISDICTION. ADOBE'S AGGREGATE LIABILITY
AND THAT OF ITS AFFILIATES AND SUPPLIERS UNDER OR IN CONNECTION WITH
THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID FOR THE
SOFTWARE, IF ANY. THIS LIMITATION WILL APPLY EVEN IN THE EVENT OF A
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10.
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11.1
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Exhibit C Page 11
11.2
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IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the dates set
forth below.
Tyler Technologies, Inc.
ERP and Schools Division
By:
By:
Name:
Name:
Title:
Title:
Exhibit C Page 12
Date:
Date:
Exhibit C Page 13
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012

Karen Jassoy
Kevin Woo
Finance
Allen Carlisle, GM
PUBLIC HEARING: REVISED HOURLY OVERHEAD BILLING RATE SCHEDULE - ADJUSTED FOR
CURRENT SALARY RANGES
RECOMMENDATION(S):
1. Open Public Hearing to receive public comments.
2. Close Public Hearing.
3. Adopt Resolution approving the revised hourly overhead billing rates (avg 1.9%) based on 07/01/12
Salary Ranges and overhead rate.
ALTERNATIVE(S):
1. Make no change to the current hourly overhead billing rates even though they are based on the prior
year salary ranges.
ATTACHMENT(S):
1. Draft Resolution and Exhibit A, Overhead Billing Rate Computation.
FUNDING:
Requested amount:
Are funds budgeted?
NA
Yes
Yes
No
No

This agenda item is consistent with the Strategic Plan and meets one or more of the following Strategic
Goals: Customer Service & Education; Employee Relations; Facilities Issues, Financial Health; Premier
Park; Preventative & Predictive Maintenance; Water Resource Development.
Reviewed by:
Dept Head
Finance
Legal Counsel
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
SUMMARY:
The hourly overhead billing rates should be adjusted to reflect the rates that are based upon the
current salary ranges, effective 07/01/12, and the updated overhead rate. Using the mid-range of each
position, and the revised overhead rate, the average hourly overhead billing rate increased 1.9%
compared to the FY 2011/12 billing rates. The net increase is a combination of a 3.3% increase due to
COLA and a 3.6% increase in the overhead rate. These increases were offset by reductions as a result
of the new MOU which included an across the board 10% decrease in minimum payrate for each pay
grade and adjustment of pay range for certain positions. The overhed rate of 2.86 (1.86 OH + 1.00
Salary) is higher than the prior year's overhead rate of 2.76. (See Attachment 1.)
Once the overhead billing rates are calculated, staff performs a test to ensure that the rates do not
over-allocate costs. If 100% of staff charged 100% of their time to construction projects using this new
hourly overhead billing rate schedule, the total billing credits generated would be approximately 12%
less than the total operating costs in the updated FY 2012/13 budget, as shown in Attachment 1.
Therefore, the OH billing rate is not over-allocating costs.
Agendaohbillingrates1213.docAgendaohbillingrates1213.doc
Page 2 of 2
RESOLUTION 2012-___
RESOLUTION OF THE BOARD OF DIRECTORS
OF PADRE DAM MUNICIPAL WATER DISTRICT
ADOPTING OVERHEAD BILLING RATES
WHEREAS, Government Code section 66000 et seq. sets forth the procedures for adopting
developer fees; and
WHEREAS, the Board desires to adopt overhead billing rates to provide an adequate
developer fee structure reasonably related to the costs associated with the services provided for
which the developer fees are imposed; and
WHEREAS, the Board has considered the recommendation of staff, that the overhead billing
rates be adopted to reflect costs reasonably related to providing the services for which the developer
fees are imposed; and
WHEREAS, the Board finds that there is a reasonable relationship between the use of the
overhead billing rates and the services for which they are imposed; and
WHEREAS, the Board finds that developer fees calculated in conjunction with overhead
billing rates will be used to provide funds or reimbursements to the District for the services for which
the developer fees are imposed; and
WHEREAS, pursuant to Government Code section 66000 et seq., the Board held a public
hearing at an open and public meeting on September 19, 2012, at which all oral and written
comments were received concerning the increase in overhead billing rates; and
WHEREAS, pursuant to Government Code section 66000 et seq., the District, at least ten
(10) days prior to such meeting, provided notice of the time and place of such public hearing,
including a general explanation of this resolution.
NOW, THEREFORE, BE IT RESOLVED by the Board of Directors of the Padre Dam
Municipal Water District as follows:
SECTION 1.
SECTION 2.
in Exhibit A.
The recitals set forth above are true.

The Computation of Overhead Billing Rates is hereby approved as provided
PASSED AND ADOPTED at a regular meeting of the Padre Dam Board of Directors held on
September 19, 2012, by the following vote, to wit:
AYES:
NOES:
ABSENT:
ABSTAIN:
ATTEST:
Board Secretary
Board President
E X H I B I T A
Computation of Overhead Billing Rates
Percentage

Computation of Hourly OH Billing Rates
FY 12/13
kw 09-05-2012, 7:14 am
Max Test
Number
Staff
Budgeted
Position
Old DBM
New
(Latest Titles as of July 2012)
Range
Range
Hourly Pay Range

Low
High
Mid
New
OH Billing Rate
Rate
2012/13
Previous
Percentage
Billing Rate
Incr (Decr)
2011/12
Billing Rate
Maximum
Max Hrs
that could be
in
charged to
Work Year
billing credits
(full time)
Management & Confidential

1
2
2
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
22
Accounting Manager
Admin Assistant
Asst Operations Mgr
Board Secretary
Customer Service Manager
Dir, Engineering & Planning - Unclassified
CFO / Dir Finance - Unclassified
Dir, Human Resources - Unclassified
Dir, Ops & Water Quality - Unclassified
Dir of Park & Recreation
Engineering Manager
Engineering Staff Assistant
CEO / General Manager
Human Resources Specialist
Info Systems Manager
Operations Manager (New)
Plant Manager
Safety & Risk Manager
Communications Officer
1
2.4
1
7
2
7.6
1
2
Accountant
Accounting Spec/Tech
Cathodic Protection Prog Coordinator
Construction Equip Operator
Construction Inspector / Locator
Customer Service Representative
Distribution Supervisor
Electrical/Instrumentation & Control Tech
1
3
2
C51
A11 - B23
A11 - B23
B23
D63
D63
D62
D63
C43 - C52
B23
E81
B23
C43
C43
C42
C41
38
$ 39.71 $ 59.80
11 to 18
$ 16.15 $ 34.05
40
$ 41.14 $ 61.95
27
$ 30.51 $ 45.95
28
$ 30.85 $ 46.45
uncl
$ 57.87 $ 85.52
uncl
$ 57.87 $ 85.52
uncl
$ 44.68 $ 66.03
uncl
$ 52.04 $ 78.04
uncl
$ 45.99 $ 69.27
48
$ 48.12 $ 72.47
18
$ 22.61 $ 34.05
Established by separate contract - no range
20 - 25
$ 24.41 $ 43.13
46
$ 46.30 $ 69.73
45
$ 46.22 $ 69.60
35
$ 37.27 $ 56.12
31 - 40
$ 33.60 $ 61.95
30
$ 33.13 $ 49.89
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
49.76
25.10
51.55
38.23
38.65
71.70
71.70
55.36
65.04
57.63
60.30
28.33
79.61
33.77
58.02
57.91
46.70
47.78
41.51
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
142
72
147
109
111
205
205
158
186
165
172
81
228
97
166
166
134
137
119
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
141
70
146
108
109
204
204
157
185
164
171
80
212
102
164
164
132
146
102
1.1%
2.2%
1.1%
1.1%
1.1%
0.5%
0.5%
0.5%
0.5%
0.6%
1.1%
1.1%
7.2%
-4.9%
1.1%
1.1%
1.1%
-6.3%
16.9%
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
295,983
298,630
613,262
227,423
229,921
426,499
426,499
329,296
386,910
342,829
717,366
168,530
473,602
200,891
345,120
344,495
277,779
284,204
246,935
96
72
112
85
94
66
119
95
119
137
100
85
97
103
71
127
94
82
120
100
76
115
93
106
106
106
62
83
85
103
109
87
112
115
90
109
74
80
85
74
96
$
$
$
$
$
$
$
95
71
120
84
92
65
117
2,080
2,080
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
$
$
199,820
360,497
233,580
1,235,923
391,074
1,043,693
246,935
2,080
396,606
2,080
2,080
$
$
246,935
854,575
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
416,059
176,560
401,782
213,473
444,108
2,080
2,080
2,080
$
$
$
265,198
195,418
339,914
2,080
250,444
2,080
2,080
2,080
$
$
$
208,030
629,502
238,666
2,080
2,080
2,080
2,080
$
$
$
$
192,682
441,996
220,998
220,998
2,080
1,036,281
2,080
2,080
2,080
$
$
$
345,030
528,521
213,473
2,080
2,080
2,080
2,080
$
$
$
$
227,423
181,914
233,580
240,153
2,080
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
$
1,873,277
909,690
1,989,814
827,032
88,280
153,539
2,080
399,640
74
66
39
63
63
2,080
2,080
2,080
2,080
2,080
$
$
$
$
$
153,063
137,328
97,584
440,918
65,809
MAX POSS $
26,843,985
All Other Employees
B22 - B23
A12 - B23
A12-A13
B32
A12 - B23
23
13 to 17
25 to 30
18 to 20
18 to 25
11 to 15
30
18 to 26
$
$
$
$
$
$
$
$
26.81
17.90
28.64
22.61
22.61
16.15
33.13
22.61
$
$
$
$
$
$
$
$
40.37
32.60
49.89
36.75
43.13
30.02
49.89
44.06
$
$
$
$
$
$
$
$
33.59
25.25
39.27
29.68
32.87
23.09
41.51
33.34
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
Electrician/Instrumentation & Control Superv

Engineer
Engineering Technician (High)
B32
C41 - C42
B23 - B24
30
29 to 41
23 to 25
$
$
$
33.13
32.02
26.81
$
$
$
49.89
63.75
43.13
$
$
$
41.51
47.89
34.97
2.86
2.86
2.86
1
2
1
3
1
1
2
1
Engineering Technician (Low)

Equipment Mechanic
Facilities Maintenance Crew Superv
Facilities Maintenance Worker
GIS/Mapping Administrator
GIS/Mapping Specialist
Laboratory Analyst
Laboratory Analyst, Senior
B21 - B22
B22
B22
A00 - A12
C41
B22
B22
C42
18 to 20
20 to 25
25
12 to 17
33
20 to 24
14 to 22
31
$
$
$
$
$
$
$
$
22.61
24.41
28.64
17.17
35.58
24.40
18.86
33.60
$
$
$
$
$
$
$
$
36.75
43.13
43.13
32.60
53.58
41.30
38.28
50.60
$
$
$
$
$
$
$
$
29.68
33.77
35.89
24.89
44.58
32.85
28.57
42.10
2.86
2.86
2.86
2.86
2.86
2.86
2.86
2.86
Meter Shop Supervisor
B22* Meter
25
28.64
41.30
34.97
2.86
4
1
1
2
1
1
8
Meter Technician (Reader or Lead)

Meter Services Administrator
Industrial Code Compliance Specialist
Info Sys Tech Specialist (IS Assistant)
Info Sys Tech Specialist (was Network Administrator)
Info Sys Tech Specialist (was Network Specialist)
Park & Rec Coordinator
A11* Meter
New
New
C41
C41
B22
A11 - B21
14 to 18
29
20 to 23
20 to 30
20 to 30
20 to 30
10 to 14
$
$
$
$
$
$
$
18.86
32.02
24.41
24.41
24.41
24.41
15.15
$
$
$
$
$
$
$
34.05
48.22
40.37
49.89
49.89
49.89
28.40
$
$
$
$
$
$
$
26.46
40.12
32.39
37.15
37.15
37.15
21.78
2.86
2.86
2.86
2.86
2.86
2.86
2.86
Park & Rec Supervisor
C41
19
23.15
34.85
29.00
2.86
3
1
1
Recycled Water Plant Operator

Recycled Water Operator / Instrument Technician
Recycled Water Operations Supervisor
A11 - B23
A11 - B23
N/A
14 to 23
25
27
$
$
$
18.86
28.64
30.51
$
$
$
40.37
43.13
45.95
$
$
$
29.62
35.89
38.23
2.86
2.86
2.86
1
1
1
10
Recycled Water Technician

Right-of-Way Agent / Environ.
SCADA Tech (New)
System Operator Technician
B21
B22
A13 - B23
20
25 to 30
28 to 30
18 to 23
$
$
$
$
24.41
28.64
30.85
22.61
$
$
$
$
36.75
49.89
49.89
40.37
$
$
$
$
30.58
39.27
40.37
31.49
2.86
2.86
2.86
2.86
4
13
5
0.5
1
2
106.50
Construction & Maint Supervisor (was Utility Crew Superv)

Utility Worker
Wastewater Collection Systems Worker
Warehouse Specialist
Warehouse Worker
Water Quality Compliance Specialist
B24
A12 - A13
New
B21
A-12
B23
27
14 to 17
14 to 20
18 - 20
16
23
$
$
$
$
$
$
30.51
18.86
18.86
22.61
20.60
26.81
$
$
$
$
$
$
45.95
32.60
36.75
36.75
31.02
40.37
$
$
$
$
$
$
38.23
25.73
27.81
29.68
25.81
33.59
2.86
2.86
2.86
2.86
2.86
2.86
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
128.50
Subtotal Regular Employees
A12 - A13
A12-A13
14 to 17
11 to 15
5
No Range
No Range
$
$
$
$
$
18.86
16.15
10.91
8.00
8.00
$
$
$
$
$
32.60
30.02
16.43
36.25
36.25
$
$
$
$
$
25.73
23.09
13.67
22.13
22.13
2.86
2.86
2.86
2.86
2.86
$
$
$
$
$
A12 - B22
A12 - B22
94
$
$
117
134
$
$
$
$
$
99
84
95
102
70
$
$
$
126
93
80
119
$
$
$
102
74
102
$
$
$
$
91
104
104
104
61
$
$
$
82
83
83
$
$
$
$
108
87
111
114
$
$
$
$
$
$
89
108
72
78
87
73
95
1.1%
1.8%
-6.5%
1.3%
1.9%
1.8%
1.1%
1.9%
1.1%
2.0%
1.3%
1.3%
1.6%
1.1%
1.9%
1.1%
1.5%
2.1%
1.1%
-1.5%
1.7%
13.0%
1.4%
2.1%
2.1%
2.1%
1.8%
1.1%
2.3%
23.9%
1.1%
1.1%
1.6%
1.3%
1.7%
1.1%
1.6%
2.0%
-1.9%
1.1%
1.1%
$
$
$
$
$
72
65
39
56
56
1.6%
1.8%
1.1%
na
na
Temporary
1
1
1.20
3.35
0.5
7.05
135.55
Ops Utility worker

Customer Service Rep.
Park & Rec Aide
Staff Support PT
Engineering Interns
Total Number of EE's incl AgencyTemps
Average Change fm Prior Year:
26,843,985
Total Operating Costs in 12/13 Budget (Yr 1)
30,473,848
Difference Over(Under)
(3,629,863)
% Difference
K:\AJS\ohrates1213 (3).xls\(OH Rates)
1 of 1
1.9%
Max Possible Billing Credits Generated
-12%
9/11/20124:30 PM
Meeting Date:
Dept. Head:
Submitted by:
Department:
Approved by:
BOARD AGENDA REPORT
SUBJECT:
September 19, 2012

Debi Baczynski
Debi Baczynski
Human Resources
AB 340, "THE CALIFORNIA PUBLIC EMPLOYEES' PENSION REFORM ACT."
RECOMMENDATION(S):
1. Hear staff report on the changes made in AB 340, "The California Public Employees' Pension Reform
Act". No action required.
ALTERNATIVE(S):
1. N/A
ATTACHMENT(S):
1. None
FUNDING:
Requested amount:
Budgeted amount:
N/A
N/A
Yes
N/A
No
PRIOR BOARD/COMMITTEE CONSIDERATION: N/A

This agenda item is consistent with the Strategic Plan and meets one or more of the following Strategic
Goals: Customer Service & Education; Employee Relations; Facilities Issues, Financial Health; Premier
Park; Preventative & Predictive Maintenance; Water Resource Development.
Reviewed by:
Dept Head
Finance
Legal Counsel
Standard Form
Action Required:
Motion
Resolution
Ordinance
None
Policy Updates:
Rules & Regulations
Standard Practices
& Policies
Action Taken:
As Recommended ___________________
Reso/Ord. No. ______________________
Other _____________________________
EXECUTIVE SUMMARY:
On August 31, 2012, the State Legislature adopted AB 340, the California Public Employees Pension
Reform Act and other pension reform measures. The bill is now waiting for the Governors signature
and it is anticipated he will sign it as this bill addresses 10 of the 12 points in the Governors Pension
Reform Plan.
DESCRIPTION:
AB 340 amends various provisions of the Public Employees Retirement Law (PERL) and enacts the
new California Public Employees Pension Reform Act which includes major changes to the law
regarding pension plans offered by public employers. While the majority of these changes impact
new members starting January 1, 2013, there are a few significant provisions that impact current
employees.
This bill is extremely complex and, in some instances, vague. Staff, with input from legal counsel,
has created a presentation to provide the Board with information on the impacts that the bill will
have on Padre Dam and its current and future employees and the changes that will be required.
RECOMMENDATION(S):
1.
Hear staff report on the changes made in AB 340, "The California Public Employees' Pension
Reform Act". No action required.
Pension Reform Report.docPension Reform Report.doc
Page 2 of 2
PARK COMMITTEE MEETING

Of the Board of Directors of
MINUTES
MEETING DATE:
July 25, 2012
TIME: 3:30 p.m.
LOCATION:
Park Club House, 9310 Fanita Parkway, Santee, CA
BOARD MEMBERS PRESENT:
Directors Bill Pommering and Augie Scalzitti, Committee Members; Director

Doug Wilson; Director Augie Caires, Director James Peasley.
STAFF MEMBERS PRESENT:
Johnathan O. Skinner, Director of Park and Recreation; Allen Carlisle,

General Manager; Bryan Hague, Park & Recreation Supervisor; Cindy Smith,
Park & Recreation Supervisor.
ABSENT:
None
MEMBERS OF THE PUBLIC:
None
CALL TO ORDER
The meeting was called to order at 3:30 p.m. At that time, a quorum of the Board was present and
the meeting was conducted as a Committee of the Whole; however, only Committee Members
participated in the vote.
None
REPORTS
The following agenda items are reports. They are placed on the Agenda to provide information to
the Board Committee and the public. There is no action called for in these items. The Board
Committee may engage in discussion on any report upon which specific subject matter is identified
in the Agenda but may not take any action other than to place the matter on a future agenda.
1. SYCAMORE RESTROOM FIRE UPDATE
At approximately 10:30 p.m. a guest reported smoke coming from the roof of the Sycamore Loop
restroom building. Dick and Stephanie Couch, the Sycamore Loop host were notified. Dick Couch
opened the breezeway door to the restroom and found a small fire near the water heater at the
back of the room. He attempted to extinguish the fire with little success but was able to turn off
the propane. The Fire Department was called immediately. At 10:50 p.m. Jesus Mendoza was
contacted. The Fire Department finished up at approximately 1:30 a.m. and Jesus Mendoza left at
about 2:00 a.m. Power was turned off to Sycamore Loop and portions of Willow Loop. At 6:00
a.m. Jesus Mendoza contacted John Morgan, a PDMWD employee, who isolated the bathroom
electricity so power could be restored to campers by 7:20 a.m. The bathroom area surrounding the
Sycamore Loop restroom was caution taped off and all debris was piled behind the back of the
building to avoid safety hazards. The committee viewed photos of the fire damaged restroom.
2. CITY OF SANTEE OCCUPANCY TAX UPDATE

Park Committee members reviewed a letter sent to Allen Carlisle by Keith Till, the City of Santee
City Manager, and a packet of information detailing the City of Santee proposed ballot measure to
increase the Transient Occupancy Tax Rate. The resolution and ballot measure make the following
changes to the current TOT: (1) increase the TOT tax rate from 6% to 10%; (2) revise the definitions
of hotel: to include campsites, operator to include online travel companies, and transient to
PARK COMMITTEE MINUTES

July 25, 2012
2 0f 3
allow for the first thirty (30) days of a longer period of occupancy; (3) provide the Tax
administrator (City Treasurer) with authority to implement the terms of the ordinance by rule,
regulation, determination or interpretation; and (4) require payment of taxes before bringing a
legal challenge to the TOT.
3. SAN DIEGO GAS AND ELECTRIC UPDATE
On Monday, July 23, 2012 staff received information from Best, Best and Krieger (BB&K) on the
revision from SDG&E. Staff will be sending the latest Padre Dam revision to SDG&E for review.
Padre Dam received an operations manual for the project. Staff has communicated to SDG&E that
all items requested; agreement, operations manual and sample publicity for neighboring area needs
to be submitted and recommended by staff prior to presenting to Padre Dam Officials.
4. PARK SHELTER/PLAYGROUND REPLACEMENT PROJECT
A punch list was created, but not completed for the South Lake 5 Shelter after the provisional
completion for the Special Event on June 30th. The roofing on the North Lake 5 Shelter is complete
and progress is being made on the roof of the Lake 1 Shelter. The Lake 1 playground structure
construction began the week of July 23rd. Staff is holding weekly construction meetings. The new
construction timeline projected end date is August 13, 2012 weather permitting.
5. BUDGET AND PERFORMANCE
Park Committee Members viewed the Park budget and performance report for the month of June
that included campground site rental, gate admission, fishing, cabin rental and store gross profit.
Campground occupancy was 91%; day use gate admission tickets sold was 10,659; store gross profit
was $14,332.68; cabin rental was 93%, fish permits sold was 4,265. The actual operation budget for
the cabins for the month ending June 30 is as follows:
Description
Total Revenue
Budget
$245k
Actual
$334k
Variance
$89k
Total Op. Expense
($101k)
($61k)
$40k
Total Dept. Expense
($121k)
($122k)
($1k)
_______________________________________________
Operating Income
$23k
$151k
$128k
Non-operating Income ($73k)

($70k)
$3
_______________________________________________
Net Income
($50k)
$81k
$131k
The actual operation budget for the month ending June 30 is as follows:
Description
Total Revenue
Budget
$4,156k
Actual
$4,553k
Variance
$397k
Total Op. Expense
$3,117k
$3,263k
($146k)
Total Dept. Expense
$767k
$768k
$(1) k
PARK COMMITTEE MINUTES

July 25, 2012
Page 3 of 3
_______________________________________________
Operating Income
$272k
$522k
$250k
Non-operating Income ($357k)

($342k)
$15k
________________________________________________
Net Income
($85k)
$180k
$265k
*Deficit elimination and Fanita Parkway contribution to date is $175,000.00
6. ADJOURNMENT
At approximately 5:00 p.m., there being no further business brought before the Committee, the
meeting was declared adjourned.
Recorder:
Cindy Smith
Park & Recreation Supervisor
FACILITIES DEVELOPMENT & OPERATIONS COMMITTEE MEETING

OF THE BOARD OF DIRECTORS OF
MINUTES
MEETING DATE:
LOCATION:
August 27, 2012
TIME: 1:30 p.m.
Administration Building, Board Room
BOARD MEMBERS PRESENT: Directors Scalzitti and Peasley, Committee Members;

Directors Caires, Wilson, and Pommering
STAFF MEMBERS PRESENT: Allen Carlisle, Al Lau, Frank Kowalski, Paul Clarke, Gary
Canfield, Robin Bier, Arne Sandvik, Kevin Woo, Teri Basta
CALL TO ORDER
The meeting was called to order at 1:30 p.m. At that time, a quorum of the Board was present
and the meeting was conducted as a Committee of the Whole; however, only Committee
Members participated in the vote.

No public comment.
ACTION AGENDA
The following items on the Action Agenda call for discussion and action by the Board
Committee. All items are placed on the Agenda so that the Board Committee may discuss and
take action on the item if the Board Committee is so inclined.
1.
ANNEXATION FEE UPDATE (JN 211006)
Robin Bier reported that water and wastewater annexation fees are outdated and
need to be revised. The last major revision of the capacity fees was in 2009, along
with the facilities they covered, but the current annexation fee is based on
methodology from 1981. Staff has contracted with Atkins Global to recommend a new
methodology and recalculated fees that cover costs not already covered by the
capacity fees to change annexation fees to be consistent with current capacity fees:
the postage stamp and water is water approach (water incorporates recycled
water facilities). Their recommended fee changes are as follows:
Water (Western)
Water (Eastern)
Wastewater
Current Fee ($/acre)

$5,741.47
$2,030.29
$3,152.00
Proposed Fee $/acre

$3,600
$3,600
$1,373
The Committee recommended for staff to bring the revised fee schedule and Rules and
FACILITIES DEVELOPMENT & OPERATIONS COMMITTEE
Minutes of August 27, 2012

Page 2 of 4
Regulations to a future Board meeting for adoption, to be implemented in January

2013.
Director Peasley requested that staff be aware of the amount of debt service and
interest paid and to have a sense of what annexation fee changes occur year to year
that would change the formula for determining annexation fees.
Staff will follow up on Director Wilsons inquiry on standby charges for undeveloped
parcels.
2.
STUDY FOR THE WALMART/CARLTON HILLS DIVERSION STRUCTURES AND

ASSOCIATED SEWER CONVEYANCE SYSTEM (JN 211022)
This project was included in the approved Five Year Business Plan and Budget for
Fiscal Years 2012-2017. Following this approval, staff reviewed proposals from the
Districts as-needed engineering consulting firms, which identified flow control
strategies, operational strategies, sampling and monitoring protocols, field sampling,
and design for the diversion structures. Al Lau reported that staff recommends
awarding the preliminary professional design services contract to Brown and Caldwell
Engineering.
The Committee recommended for staff to bring this item to the full Board for approval
of the contract with Brown and Caldwell for professional engineering services required
for this project.
3.
SALINITY/NUTRIENT MANAGEMENT PLAN STATUS

Arne Sandvik reported that the San Diego Regional Water Quality Control Board
(RWQCB) is encouraging the development of a salinity/nutrient management plan by
offering a $200,000 regional grant. This grant would be split amongst five interested
agencies, with each agency receiving $40,000, with a 25% agency match requirement.
The District cost for an estimated $120,000 in-house study would then be $80,000.
Although it is not currently a requirement of our Waste Discharge Permit, the District
could be required to develop this plan in the future to identify sources of salinity and
nutrients in the Santee/El Monte Basin. The RWQCB would require the District to
perform this plan in the future as an amendment to the Waste Discharge Permit, which
regulates our use of recycled water irrigation.
The Committee recommended for staff to start the RFP process, to work with the San
Diego Regional Water Quality Control Board, develop a Scope of Work, and review
total costs. If the scope of work is extensive and cost prohibitive (above $100,000), do
not pursue any work toward preparing a plan until required by the RWQCB, and notify
our Board in a staff report. If the scope of work will benefit Padre Dams future IPR
program and is not cost prohibitive ($100,000 or below), bring to the full Board for
final contract approval.

Page 3 of 4
REPORTS
The following agenda items are reports. They are placed on the Agenda to provide information to the
Board Committee and the public. There is no action called for in these items. The Board Committee may
engage in discussion on any report upon which specific subject matter is identified in the Agenda but may
not take any action other than to place the matter on a future agenda.
4.
QUARTERLY CIP REPORT

This report was deferred to the next regular Board meeting.
5.
QUARTERLY WATER SUPPLY UPDATE

Robin Bier reported that the Department of Water Resources and Bureau of Water
Reclamation are advising agencies of a second, very dry year. In reviewing historical
runoff, she noted snow pack into the Colorado River is less than 49%, which is the
second driest year in 12 years. The State Water Project is reporting the lowest
amount of runoff since 2007.
Other projects of interest:
Tunneling under the Delta a $23 billion plan proposed by Governor Brown for
water conveyance. This would cost water users $14 billion in construction and
$5 billion in operating costs.
Carlsbad Desalination Project - CWA requested member agencies to consider
purchasing water from the Desalination Project.
o
o
o
o
Source
Carlsbad Desalination Project
Imported Water
Santee Aquifer KPR
City of San Diego IPR
Approx. Cost per Acre Ft.

$2,100 to $2,400
$1,200
$1,800 to $1,900
$1,800 to $2,300
Although this current years water report was dry, Director Wilson reported that MWD
has the most in storage than they have ever had in their existence.
6.
SANTEE BASIN AQUIFER RECHARGE STUDY, PHASE 2

Results of the Santee Basin Aquifer Recharge Study were reviewed by Arne Sandvik.
Phase 1, which was completed in October 2011, found the aquifer bedrock depth to be
40 -140 deep, yielding up to 3 mgd, and recommended electrical resistivity testing.
Phase 2 (electrical resistivity testing), just being finalized, defined bedrock to be 70
to 140 in the east side (more aquifer to yield water), with the expectation for it to be
deeper on the west side. Because more aquifer volume appears to be available, the
yield should be higher than estimated in Phase 1. Testing aquifer hydraulics was the
focus of Phase 3 by installing some wells.
Phase 3 will involve drilling 1-2 test well sites, 6 in diameter. Performing well
pumping tests will better define the amount of water that can be moved through
aquifer, with the west side being investigated in greater detail. Monitoring devices
will be installed around the wells so as pumping occurs, water depths can be recorded

Page 4 of 4
which provides data to calculate more accurate hydraulic capacity or yield of the
aquifer.
The following schedule was reviewed:
Phase 3, Test & Monitor Well Installation - Dec 2012 to June 2013, $200,000
budgeted
Phase 4, Develop Detail Groundwater Management Plan - July 2013-Dec 2013
Phase 5, Develop Injection & Extraction Well strategies - Jan 2014-June 2015
Additional work:
Prop 50 - $3M grant advanced water treatment demonstration - Jan 2013 June
2015. This is going well at the State level for the grant to go through.
Prop 84 Santee Aquifer Demonstration Project July 2013 June 2015. This
will actually move water from injection to extraction wells, demonstrating that
we can move water through the aquifer.
DIRECTORS' COMMENTS
Directors' comments are comments by Directors concerning District business which may be of interest to
the Board. They are placed on the agenda to enable individual Board members to convey information to
the Board and the Public. There is to be no discussion or action taken on comments made by Board
members.
7.
FUTURE AGENDA ITEMS

There were no future agenda items discussed.
8.
ADJOURNMENT
The meeting was adjourned at 3:00 p.m.
Recorder: Teri Basta
Administrative Assistant

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AGENDA

BOARD OF DIRECTORS REGULAR MEETING

OPPORTUNITY FOR PUBLIC COMMENT

ITEMS TO BE ADDED, WITHDRAWN, OR REORDERED ON THE AGENDA

DIRECTORS COMPENSATION AND EXPENSE CLAIMS

RESOLUTION RECOGNIZING DIANA M. LEVIN ON THE OCCASION OF HER

STUDY FOR THE WALMART/CARLTON HILLS DIVERSION STRUCTURES AND

SUNRISE RESERVOIR SITE IMPROVEMENTS (JN 210026)

DISTRICT-WIDE INFORMATION SYSTEMS REPLACEMENT PROJECT - SELECTION

PUBLIC HEARING: REVISED HOURLY OVERHEAD BILLING RATE SCHEDULE

[September 19, 2012]

AB 340, THE CALIFORNIA PUBLIC EMPLOYEES PENSION REFORM ACT

DISTRICT COUNSELS REPORT

GENERAL MANAGERS REPORT

[September 19, 2012]

B. Conference with Legal Counsel - Anticipated Litigation

PUBLIC COMMENT PROCEDURES

NEXT RESOLUTION NO. 2012-45

[September 19, 2012]

9:00am CWA Board

9:00am CWA Board

3:30pm Board Mtg

9:00am CWA Board

MINUTES OF THE REGULAR MEETING

DIRECTORS COMPENSATION AND EXPENSE CLAIMS

GENERAL MANAGERS EXPENSE CLAIM

RESOLUTION RECOGNIZING DON J. MEIER ON THE OCCASION OF HIS

CITY OF SANTEES TRANSIENT OCCUPANCY TAX (TOT)

PUBLIC HEARING: TIME CERTAIN 6:00 P.M. TO CONSIDER INCREASES IN WATER

[August 15, 2012]

[August 15, 2012]

E. Other meetings/conferences/events attended by Directors per AB1234

DISTRICT COUNSELS REPORT

[August 15, 2012]

[August 15, 2012]

MINUTES OF THE REGULAR MEETING

PARTIAL QUITCLAIM OF A SEWER EASEMENT FOR LAS COLINAS (JN 207014)

On motion of Director Scalzitti, seconded by Director Wilson, and unanimously

QUITCLAIM OF A WATER EASEMENT FOR LAS COLINAS (JN 207014)

UTILITY CONSTRUCTION AGREEMENT BETWEEN THE SAN DIEGO COUNTY FLOOD

COUNTY OF SAN DIEGO REQUEST TO AMEND AND EXTEND LEASE FOR AN

CITY OF SANTEES TRANSIENT OCCUPANCY TAX (TOT)

DISTRICT COUNSELS REPORT

GENERAL MANAGERS REPORT

BOARD AGENDA REPORT

September 19, 2012

APPROVAL OF DEMAND PAYMENTS

PRIOR BOARD/COMMITTEE CONSIDERATION:

STRATEGIC PLAN IMPLEMENTATION:

Rules & Regulations

AgendaReport (3).docAgendaReport (3).doc

Padre Dam Municipal Water District

ABCANA INDUSTRIES, INC.

CR. MEMO-CASE CONT.DEPOSIT

ACTION TURBO REPAIR, INC.

DIESEL PARTICULATE FILTER

PAID THROUGH 8/31/2012

Padre Dam Municipal Water District

MEDICAL - AUGUST 2012

193498 ADREANNA JONES

190908 ADRIENNE W. BORDEN

125 PLAN 2012 08/03/12

Shirt Royal S/S XL