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Course Description,
Topics include;
Using problems and case analysis and application of quantitative decision models, basic methods and
techniques for managing operations are presented. Topics include; Break-Even-Analysis; Linear
Programming optimization models and their applications in various business settings such as marketing,
finance, transportation, services, and production; Project Scheduling with a review of PERT and CPM;
Inventory Models; Simulation; Decision Analysis; and optional topics such as Forecasting and Waiting
Line Models.
The course embodies techniques and mathematical models designed to manage operational systems,
both in manufacturing and service. Studying and reviewing these topics from the business perspective,
students will apply concepts from other quantitative and business courses in the curriculum as well as
methods introduced in this course to the analysis of case situations
Prerequisites, and Corequisites:
Mathematics 1171, 1173, 1174, or 1153 with a C- grade or higher. (May be taken
concurrently with the permission of the department)
ENTRY COMPETENCIES:
Students entering this course are expected to:
Apply basic algebra and calculus concepts, statistical methods, and management science models in case
analyses of quantitative systems and management situations. Backgrounds in Economics, Accounting,
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and General Management are very helpful. Students are also expected to have a reasonable knowledge
of the Microsoft Excel spread sheet program
Learning Outcomes:
Upon successful completion of this course, students will be able to:
1. Demonstrate knowledge of the challenges and issues confronting the operations manager
through class discussion, case analysis, and using appropriate computer software programs to
facilitate quantitative analysis.
2. Discuss the process required to develop a business quantitative model, including the
identification of individual activities, data criteria, and application of selected models for
effective management decision making.
3. Analyze problem situations: formulating models, solving them with calculator and/or computer
decision support systems programs, and interpreting quantitative solutions to develop
implementing managerial solutions using quantitative methods.
4. Analyze individual steps required to implement the techniques and methods presented in this
course.
Instructor(s): ROSTAM (Ros) SHAHROKH
Office: B154k
OFFICE HOURS
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Email: rshahrokh@langara.bc.ca
ADDITIONAL HELP
Office Hours:
Please refer to the advertised office hours on page 2. For an appointment at any other time check with
your instructor. Additional hours are available by appointment only
The Math Activity Centre (MAC): (Known as the Gold Room); C Building Room C209
Students can receive in person faculty assistance at the Math Activity Centre during advertised
hours. The room is located on the second floor of the Book Store (C) building. It is a place for students
to obtain assistance with problems in Mathematics and Statistics - as a supplement to the time available
from their instructors during office hours. There is a schedule posted outside the centre and your
classroom, which outlines the times that help is available and for which courses it is available. In
addition you will also find a couple of computers running instructional software from or in support of
your course, and a video player where you can view tapes either from the library or from the Math
department collection. Use the service!
MARKS
5%
2. Interim Examination
30%
10%
4. Simulation Exercise
5%
5. Case Paper
10%
6. Final Examination
40%
TOTAL
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100%
Students who miss examinations, tests, quizzes, and assignment due dates, will receive no
mark for that part. Make up examinations may only be arranged if the student has missed the
exam in accordance to college policies. A telephone message will not constitute an automatic
permission. Students may submit their assignments and project papers via web, by using O:
drive, however their work must be in any of the MS Word, Excel, or pdf. format for a PC.
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earlier course), a grade of C- or better should be awarded only to those students who can "put it all
together", and this sort of overall competence is best tested for and demonstrated on the final exam.
For this reason, we also require that in order to pass a course it is necessary to pass the final exam, and
that in general, though term work can pull a mark up, it can not do so by more than one letter grade
level.
Students are advised, therefore, that it is never safe to coast on the term mark and neglect the final.
The Langara grading system includes grades of A+, A, A-, B+, B, B-, C+, C, C-, D, F, N, or W; as defined in
the Calendar. The following excerpt includes also a column of approximate percentage ranges which ar
intended as a guideline only; students should refer to their course outlines for specifics concerning their
course:
Letter
Grade
Grade Point
Equivalency
A+
4.3
A-
3.7
B+
3.3
B-
2.7
C+
C
C-
2.3
2
1.7
Interpretation
Distinguished Achievement (for consistently demonstrated excellence in all
aspects of the course)
Distinguished Achievement (for consistently demonstrated excellence in all
aspects of the course)
Distinguished Achievement (for consistently demonstrated excellence in all
aspects of the course)
Above Average Achievement (for consistently demonstrated above average
proficiency in all aspects of the course)
Above Average Achievement (for consistently demonstrated above average
proficiency in all aspects of the course)
Above Average Achievement (for consistently demonstrated above average
proficiency in all aspects of the course)
Satisfactory Achievement (for competent achievement in the course)
Satisfactory Achievement (for competent achievement in the course)
Satisfactory Achievement (for competent achievement in the course)
Marginal Performance (credit granted but insufficient mastery to proceed to the
next level)
Approx %
Range
96-100
85-95
80-84
77-79
73-76
68-72
63-67
58-62
53-57
48-52
The percentage ranges added here are approximate guidelines only - to give you an idea of what letter
grade to expect on the basis of mid-term marks. We do try to be consistent and adjust test difficulty and
marking styles so the actual cut offs in any particular course or section may vary slightly from these, and
it is your instructor's judgment of your performance relative to the "interpretation" column that
provides the real determination and meaning of the grades.
Note:A grade of C- or better is required in order to use a course as a prerequisite for a subsequent
course, except where another prerequisite is explicitly stated.
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As a student at Langara, you are responsible for familiarizing yourself and complying with the
following policies:
College Policies:
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