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ENGL 334W
Technical Writing
Spring 2017
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Overview
Technical writing refers to both a field of academic study as well as a mode of writing. To
learn about technical writing then means thinking critically about the ways writing takes
place in technical contexts as well as becoming more astute and proficient with writing in
a technical fashion. We will broach both aspects by working with relevant and
preparatory projects, genres, and technologies through the lens of guiding theories and
principles developed in the field.
Course Delivery
This course runs via asynchronous delivery. Students can expect to spend about 2-3 hours
per week on readings and video lectures and about 5-6 hours per week on assignments.
Course Texts
Krug, S. (2006). Dont make me think: A common sense approach to web usability. 2nd edition.
Berkeley, CA: New Riders Publishing.
Sword, H. (2016). The writers diet: A guide to fit prose. Chicago: University of Chicago Press.
Tebeaux, E., & Dragga, S. (2015). The essentials of technical communication. 3rd edition. New
York: Oxford University Press.
Photo credit: Huffington Post (http://i.huffpost.com/gen/2534202/images/o-COMPLEXITY-facebook.jpg).
Assignment
The Writers Diet Exercises
Email
Employment Packet
Visual Redesign
Instructions
UX/Usability Testing
Informal Report
Weight
2%
7%
7%
7%
14%
21%
42%
Timeline
Weeks 1-15
Week 1
Week 2
Week 3
Weeks 4-5
Week 6-8
Weeks 9-15
Due
Intermittent
Jan. 15
Jan. 22
Jan. 29
Feb. 12
Mar. 5
Apr. 23
The assignments build on each other and are aimed at improving students ability to write
technically through composing genres and engaging in projects relevant to work in
technical writing/communication and workplace communication across all fields. Finer
details of each assignment will be communicated in a timely fashion on the website.
Writers Diet Exercises
Intermittently, students will be asked to complete exercises adapted from Swords
The Writers Diet (2016). These exercises will be in the form of assignments on
Blackboard. Students will also be asked to apply the Writers Diet Test on various
assignments on reflect and improve on the results.
Email
Students will compose an email inquiring into a potential work opportunity at an
organization of their choice. The email (300 words) must consist of the elements
of a professional email outlined in chapter 7 of Tebeaux and Draggas textbook.
Employment Packet
Students will compose an employment packet consisting of a personally-relevant
job advertisement, cover letter (one page), rsum (one to two pages), and brief
reflection (300 words) outlining the rhetorical choices made to tailor their work
materials to the ad.
Visual Redesign
Students will complete a brief case study of a workplace scenario in which they
will offer suggestions on how a co-worker could improve three technical
illustrations. Informed by the guidelines in chapters 3 and 6 of Tebeaux and
Draggas textbook, students will redesign the three problematic illustrations using a
technology of their choice and attach a brief memo (300 words) rationalizing their
design choices.
Instructions
Students will compose a set of instructions that details an important technical task
to be completed in a workplace, academic, or online setting. The task must have at
least six discrete steps, incorporate visual aids, and abide by the principles of
effective instructional documentation as outlined in chapter 10 of Tebeaux and
Draggas textbook.
UX/Usability Testing
Students will complete a UX/usability case study that features an interactive
science communication web tool. Positioned as the user, students will become
briefly enculturated into the world of UX/usability by way of testing and will
make recommendations by way of a usability report (1500 words) outlining
feedback for improved design based on the principles and examples covered in
Krugs Dont Make Me Think (2006).
Informal Report
Students will compose a report based upon their primary and secondary research
into a case study provided by the professor. Common in many workplaces, an
informal report is a technical document explaining a complex topic or problem to
a given audience and advocating for a specific solution for the purpose of
informing future decision-making. The report will be informal in nature (6 single
space pages excluding title page and references) and will incorporate original
illustrations based upon the primary research conducted by the student. The
primary research will take the form of surveys and the secondary research will take
the form of internet and journal articles pertinent to the topic at hand. Students
can use the material in chapter 8 of Tebeaux and Draggas textbook for guidance
on how to design and structure the report.
Assessment
Student work will be assessed using grading rubrics in Blackboard. To view the criteria of
each assignment and breakdown of grading, click on the assignment dropbox link and
then on the rubric. Only work uploaded through Blackboard dropboxes will be graded
using the rubric and receive qualitative feedback. Late assignments will receive neither.
Withdrawal
A syllabus constitutes a contract between the student and the course instructor.
Participation in this course indicates your acceptance of its content, requirements, and
policies. If you believe that the nature of this course does not meet your interests, needs
or expectations (amount of work involved, class meetings, assignment deadlines, course
policies, etc.), you should drop the class by the drop/add deadline, which is indicated in
the ODU Schedule of Classes.