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Our groups success depends greatly on our ability to build customer loyalty.
Please join me on [INSERT DATE/TIME/LOCATION] for a discussion about this
important subject.
Prior to the discussion, please review the Harvard ManageMentor topic
Customer Focus. As you go through the topic, keep in mind any experience
you have had developing customer loyalty, and reflect on ways that the
concepts might improve our teams ability to do so.
I look forward to a productive and lively discussion!
Thanks.