Escolar Documentos
Profissional Documentos
Cultura Documentos
Reservation
And Billing System for Yuj
Inn Hostel
CHAN, Brian
Renzo DELA
CRUZ, Angieleth
LANDAYAN, Jason
Mark OSAYAN,
Marlow Nicole
ITA
E
Chapter 1
Introduction
Colleges and Universities in the City are held with high regards as places
for higher level of education and learning, preparation for a bright future. Most of
newly graduate students in High School from provinces flung to the city to pursue
their courses or chosen carriers. Others that may come from provinces to city are
identified into several categories like job seekers or workers, travelers, tourist
and more.
Staying in the city requires an immediate family member to stay with or
stay in boarding houses, hostels or hotels. Depending on which category the
person belongs, students will prefer to stay within the vicinity of the campus they
will study. Job seekers or workers may choose to stay in a place near their
workplace, while travelers and tourists alike may stay in hotels or hostels. These
days, there are several factors to be considered in looking for the place to
stay for years for students and workers, while short term for travelers and
tourists.
Since every traveler has different needs when searching for a place to
stay, one will need to ask oneself what is important. Whether one is looking for a
great deal or a great location choosing the right place is always a trying task, and
with the enormous number of promotions, deals and programs offers out there,
it can be downright overwhelming.
Before searching, one can ask what type of accommodation to get that will
suit the budget. The most common determining factors in choosing a place to
stay, as well as tips for finding properties that suit each particular need is
sometimes concerned with price. Whether youre intimidated by the high cost of
hotels or eager for a more social travel experience, the most often associated
with backpackers looking for inexpensive, temporary shelter an excellent choice
of accommodation is a hostel.
The Encyclopedia refers to Hostel as the old name for an inn, later used
to describe a building providing lodging for students and other groups. The words
"hotel", "hostel" and "hostal" are etymologically the same, coming into the English
language from Old French hostel itself, from Late Latin hospitale, denoting a
place of rest. Later on hostel was used strictly for a place where the students
resided for the purpose of learning. Nowadays, however, hostel refers to a
building in which board and lodging is provided. (American Heritage, 2011)
A hostel is an establishment that provides paid lodging in a short term
basis which offers a budget-oriented and sociable accommodation where guest
may rent a bed or share a bathroom, lounge or kitchen at times. Rooms can be
mixed for male and female together or separately, although private rooms may
also be available. The provision of a basic accommodation, in the past consisting
of a room with a bed, a cupboard and small table has been replaced with a room
furnished with modern facilities like bathroom, air-conditioning and more.
room. Calls or emails are translated into written entries on their monthly calendar
for reservation.
To promote the hostel even more, Mr. Remata also made a contract with
Agoda Company, an Online Travel Agency (OTA) that offers accommodation
booking services through their website and mobile app in exchange for cheaper
rooms but comes with a percentage share from the total amount of booking rate.
Though Agoda Company provides most of Yuj Inn Hostels guests, various
weaknesses were identified with regards to their current system; (1) manual
reservation is a time consuming job and at the same time, (2) data are not
always reliable as it is written manually and prone to human errors, which
sometimes leads to (3) miscalculation of customer bills.
The current trends in this generation with respect to hotel management;
Yuj Inn Hostel maintains a Facebook page that provides information such as
contact numbers, emails and pictures about the types of rooms that guests can
choose from. It is the proponents goal to make a website for the Yuj Inn Hostel
management that can be used for their customers reservation and billing.
Tourists in various markets depends on well-organized reservation system that is
easily accessible that helps in ensuring a well-planned trip whether business or
pleasure.
The researchers intend to propose an Online Reservation and Billing
System for Yuj Inn Hostel. The proposed system aims to help minimize the long
process of manual computation and recording of transaction and to help the
company grow or expand their business by attracting new customers with the
use of internet. Even though they are new in business, Mr. Remata is persuaded
to provide convenience to their guests as well as in streamlining their operations.
Hotel Information with Online Reservation and Billing System is a
transaction processing system that would help speed up the operation of Yuj Inn
Hostel. The proponents intend to develop a system that will contribute to the
companys growth, thereby may result in a profitable increase for the corporation.
The project will, at the same time, help boost the skills of the proponents with the
goal of receiving the approval of the client, evaluator and thesis adviser.
Specific Objectives
To develop a system that will generate reports and compute total bills
of customers and to create backup files of successful transactions.
Statement of Work
Scope of Project
This project intends to develop Hotel Information with Online
Reservation and Billing System for Yuj Village Inn Corp. The proposed
system would help provide their guests an easy access for room
reservation and a billing system that would provide the management
convenience in computing guests bills. The billing system shall include the
amount of the room rental and other services of Yuj Inn Hostels. Refunding
of payment is not covered by the system. Every transaction is automatically
saved
in
database
which
can
only
be
accessed
by
the
Limitation
The proposed system also has its limitation. The system only
displays other services offered by the company but is not included in
the reservation form. Clients may only reserve room and packages
displayed in
the website. If the user is not a registered member, no possible
transactions may be done other than viewing the whole website. In terms of
client inquiry, the administrator may only reply to any inquiry or message
sent by the client at a given time.
List of Deliverables
Online System Reservation - a technology that supports operation of the
company, gateway between the client and the company.
User Manual - a booklet that provides all the instruction to the employee for using
the system.
Progress Report for the company and to the adviser. To let them know what
the progress of the development of the system is.
Deployment Plan - how the proponents plan to deploy the system.
Training Plan the step by step procedure on how to operate the system by end
users.
Maintenance Plan this documentation contained the maintenance of the
systems security and backup files.
Chapter 2
way
to
have
booking
is
through
the
Agoda
website
voucher will be sent to the e-mail address that the guest provided in their contact
information. An I.D. Number will be sent to Yuj Inn via email and will be verified
upon the arrival of guests.
Since many of their competitors are already using web based reservation
systems, it will be to their advantage to use a similar system, so that they will not
be left behind and lose some potential client.
With the use of the proposed system, their clients can find them at the
internet, book online their reservation, and pay without the need for clients to
leave their office or home. This improved process for booking will help them gain
loyalty from their guests. They might also find additional clients since people can
already connect with them through the internet.
System Description
Yuj Inn Hostel uses a manual system of paper and pen to detail all the
reservation information of their guests. After listing all the necessary information
of the guest and the type of room they are going to accommodate, the hotel
receptionist will arrange the desired itinerary after payment. The guest can
choose from paying down payment or full payment.
Strength (Internal)
1. Rates are cheaper
compared to nearby
competitors
2. There are sufficient
rooms available for the
customer
3. Customer will be
informed regarding
reservation through SMS
4. They are accepting WalkIn customer
Opportunities (External)
Threats (External)
SO Strategy
ST Strategy
Weaknesses (Internal)
WO Strategy
WT Strategy
1. Mismatch of records/data
using spreadsheet
program vs. logbook
2. No online reservation
3. Lack of knowledge in
using modern technology
(employee)
4. They dont have enough
amenities for the
customer
because the hostel is located in nearby establishments that are known in the
area.
Threats
There are things that must be considered to avoid risk in the company. A
loss of data is a great threat due to misplacement or deleting files especially if
you dont have any copy of records apart from the original records. Miscalculation
of bills is also another threat factor because it can lead to mistrust of customers
and unbalance between records and receipt.
consistent and updated information about the number of rooms that are available
for reservation. Also, a contract terms and conditions about cancellations will be
provided for customers.
Hotels can also compete by offering what third-party services offer
(ease of access through the Internet) but doing it better and more effectively
themselves. Large numbers of travelers are now booking their rooms through
hotel websites, many of which offer three-dimensional views of rooms, public
areas, spas and other amenities, giving clients the ability to see what they are
booking even more clearly than they would by calling the hotel's reservation
desk. (Glincher, 2008)
According to Glincher (2008), Setting up an online reservation
system like this brings with it a whole set of unique legal and management
issues. For example, how do you manage security on the site? Do you have a
privacy policy posted on your website? What guarantees does it offer to
concerned users? There is no legal requirement for what a privacy policy says,
but whatever it says, you have to live up to it. If you say that no information
about customers is ever given to third parties, you have to abide by that
without exception. If you say that you will do everything possible to train
employees and employ security measures to prevent hacking, you have to abide
by that as well. A number of companies have faced legal sanctions recently
because of a failure to live up to the promises made in policies they post on their
websites. (Develop them carefully and review them frequently to ensure
ongoing compliance is essential).
This article discusses about the security of the system. This can
help the proponents in constructing an effective and efficient privacy policy that
can protect the costumers rights.
Local Literature
The Web Based Information System with Online Booking and
Online payment is designed to help Nippon Travel and Tours improve their
manual system thru internet website. The system will be created for booking
clients reservation and receiving their payment thru internet. The information
needed shall include the clients desired date, destination, preferred airline and
the total amount due and payable to Nippon Travel Agency. The system will be
protected by data access control which will restrict the unauthorized users having
access to the database by limiting their access to certain management or
confidential information. The system features backups and restores databases. It
retrieves data information for further use. (Cruz, et al, 2011)
According to Aguirre, et al, (2010) online business has been the
means of advertising products and establishments through electronic commerce,
which is why they decided to accomplish a system that would contribute as an
immense help in managing and improving St. Vincent Cottages Resorts (SVCR)
reservation system. The system that they implemented was an online reservation
with billing system. The system was designed to serve and to provide the guests
with a room reservation via online. The system that they developed contains all
the compulsory information about the resort itself, the room reservation, room
types, room rates, services and facilities. And by means of internet connectivity,
the guest would have an easy way in accessing the system for them to have their
reservations booked conveniently, efficiently and effectively.
Related Studies
Foreign Studies
Hotel CRS stands for hotel central reservation system and is
commonly used in resort and hotel industry. CRS is a computerized system that
revolves around storage and distribution of information concerning resorts, hotels
and host of lodging facilities. CRS as a tool is used to reach the global
distribution system or GDS along with internet distribution system from a single
point system. Hotel managers use this tool to manage their online sales and
marketing avenues.
these practical activities are exchanging links with local points of interest, shorter
and simpler pathways to leisure breaks, greater depth of information for room
facilities and pricing, providing proactive interactions, and avoiding third-party
reservation systems.
Ass a conclusion, the proponents will provide all the information
that can help customers decide on what type of rooms they are going to reserve.
Flight Reservation System makes the life of passengers very easy
as they don't need to stand in queues for getting their seats reserved and they
can easily make reservations on any airline just from a single system. On the
other hand, it also removed an extra burden from the Airline Department as most
of the passengers and travel agencies use this service instead of making
reservations from the counters. With the help of the system, customers can view
all the different flight's availability with different timings for a particular date and it
also allows them to reserve a seat, cancel a reservation or modify it. The only
problem with the system is that it doesn't allow the passengers to change the
particular part of his or her reservation. The data is updated immediately to the
server because at the same time many users will be reserving the seats from
different places. So each request will be send to the central server by the
software and the server will check the request. If the request can be granted, the
server will give a positive response to the user or else it will indicate an error
message that will be sent back to the user. (Bhargava, 2013)
Mira Moon Hotel is 91-bedroom hotel located in the pioneering new Hong
st
Kong. With the theme of Ancient Chinese and a dash of 21 century melds with
the traditional Asian hospitality with touchable technological wizardry such as
complimentary use of smart phones with free international calls for up to 20
countries and their easy to access Online Reservation System. Mira Moon
Hotels Reservation System includes a Modify/ Cancel Reservation form where
little amount information is necessary to access your reserve room or services.
We choose to reproduce this type of system where in a confirmation number is
sent through the provided e-mail during reservation to access, modify or cancel
the reserved room or service of the consumer.
like Rothman and together with the booming industry of our country and Manila
as its capital you can access them through their Online Reservation System in
(http://www.rothmanhotel.com/). We reproduce their Home page together with
their Reservation Form for its simplicity yet absolute information gathering and
the design of their Billing System at the near end of their Reservation
Form.
Rothman Hotels Reservation Form start with the potential guest choosing
the desired date together with the departure date on their standard calendar
where in you can clearly see the day to choose from unlike other reservation
where in you will just input the date of arrival and inform the departure date
upon walk-in or confirmation of reservation.