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Developing Your Resume

2014
WHAT IS A RESUME?
A resume (or rsum) is a marketing document,
approximately three pages long that provides a
summary of your skills and abilities as observed
through:
Education
Work experience (full time, part time &
casual, paid & voluntary)
Professional development
Extra curricular activities
Leisure interests
A good resume should demonstrate how well
your skills and abilities match the requirements
of the advertised job.
Some Useful Tips for a Good Resume
Check for spelling and grammatical errors.
Presentation and clarity are very
important.
Be honest; be able to explain/prove
everything on your resume. Remember:
your resume is often used as the basis for
questions in an interview.
Only use abbreviations that are widely
understood (beware of technical jargon).
Page breaks should not split lists,
paragraphs, etc.
Styles of Resumes
Reverse Chronological Resume
The most common and conservative form
of presentation
Arranges your experience and education
in reverse chronological order (from most
recent)
Most suited to graduates for
demonstrating growth and development in
the required skills for the advertised
position.

Functional/Skills Based Resume


This style of resume should highlight the
skills most relevant to the current role for
which you are applying
Organises your Employment History into
sub-headings to highlight the most
relevant positions, rather than the most
recent.
Useful when you are seeking work in a
different area to that of your most recent
employment history.
Online Applications
Some organisations may require you to submit
an online application.
Consider starting the process early it can
take time
Complete responses offline, perhaps in
Microsoft Word, and cut and paste once
completed
Use the spell checker and edit your work
Tailor every application to the needs of
each organisation. Try to find out how the
organisation will search and select
applications. Will they use keyword
searches or a backend tool that scores
responses (eg. Distinction results will
score higher than passes and three years
of part-time work will score higher than
one year?)
Warnings
Remember also that:
Forms may only be available whilst the
organisation is actively recruiting
Some companies only allow applicants a
single sitting, so make sure you have
everything ready when you complete the
for

The examples provided include general content and information.


Your own resume must be tailored for each specific job application
in a sequence to best showcase your own skills and experience.

First Name Surname


Resume
Template

Postal Address
Mobile: Email:
LinkedIn URL:
PROFESSIONAL OBJECTIVE

If you choose to include ensure that your objective is clear and tailored to the role and employer
CAREER SUMMARY
Include only if you have significant work history and tailor to the role and employer highlighting key
transferable skills
EDUCATION
Start Date End Date / Current

Course Title
Institution
Key Study Areas:

Highlight subjects that are relevant to the role


and employer

Start Date End Date / Current

Highlight individual subject grades or averages


depending on what is the most positive
Course Title
Institution

Key Study Areas:


List all relevant qualifications in a similar format to
above
PROFESSIONAL DEVELOPMENT
Start Date End Date / Current

Course Title
Institution

INDUSTRY RELATED PROJECTS


Start Date End Date / Current

Project Title
Subject
Project Description: Highlight projects such as
internships, capstones, study tours, industry
placements
Responsibilities

Highlight the tasks you were responsible for and


the skills gained.
Achievements
Highlight the tasks you were responsible for, the skills
gained and the results obtained.

Insert Name

Insert Page Number

EMPLOYMENT HISTORY
Professional Employment
Start Date End Date / Current

Position Title
Employer
Responsibilities
Details of IBL, vacation work or any other course
related work experience.

First show most recent / relevant / highest level


job.

You may need to include some details about the


nature / size etc. of the organisation.

Highlight tasks that are most similar to those that


you will perform in the new role.

Begin description of each responsibility with an


action verb (eg. achieved / assisted /
communicated etc.) to show the transferrable
skills.

Achievements
Provide tangible evidence of achievements and
quantify where possible eg. Increased sales by
5%
Additional Employment
Start Date End Date / Current

Position Title
Employer
Responsibilities
List any additional employment you may have
had - highlighting key transferrable skills gained.

Roles may include part time customer service


positions. Include positions that arent directly
relevant to the job you are applying for but are
still important in the development of skills.

Keep the format consistent.

Achievements
Only list achievements if they are relevant to the
role and reflect valid achievements dont feel you
have to list them for every role.

Insert Name

Insert Page Number

SKILLS SUMMARY
Skill Sub-heading
Example of where and when you have demonstrated that you possess this skill.

Choose examples from university, employment, extracurricular activities etc.

Notes:
Match the skill sub-headings to the qualities requested by the employer in the job advertisement or
position description. Highlight 4-5 key transferrable skills.
Highlight your technical skills or skills in your key study area
Provide 2-3 examples of when and where you have demonstrated each skill.

PROFESSIONAL MEMBERSHIPS
Start Date End Date / Current

Membership Type
Professional Association

INTERESTS

This heading is optional if you include choose 2-3 that align with the role you are applying for

Dont highlight interests that may cause employers to question your professionalism eg.
Facebook, socialising, nightclubs.

REFEREES
Available upon request
OR
Title Name Surname
Position Title
Employer
Phone Number
Email

Insert Name

Title Name Surname


Position Title
Employer
Phone Number
Email

Title Name Surname


Position Title
Employer
Phone Number
Email

Insert Page Number

SAM CHRONOLOGICAL
645 Burwood Rd, Burwood 3125
Phone: 0411 111 111
Email: schronological@student.swin.edu.au
www.linkedin.com/in/samchronological

Graduate
Example

EDUCATION
2010 current

Bachelor of Commerce (Human Resource Management)


Swinburne University of Technology

Keep the layout of each


qualification consistent.

Key Study Areas


Organisational behaviour
Industrial relations
Human resource training and development
Staff recruitment and selection
Industry Based Learning was undertaken in 2010
See employment section for details.

Include the name of


your institution

2009

Advanced Diploma in Business (Accounting)


Swinburne University of Technology TAFE
Distinction average achieved throughout the course

2008

Victorian Certificate of Education


Hawthorn Secondary College

Show most recent or


highest level of
qualification first
Highlight the aspect of
the qualification you
believe to be most
significant
Only include your
ATAR if
you were competitive for
your year

PROFESSIONAL DEVELOPMENT
June 2011

Conflict Management Workshop


Australian Human Resources Institute

Dec 2010

Creating High Performance Teams Seminar


Australian Human Resources Institute

Aug 2010

Return to Work Coordinator Training


WorkSafe

Accreditations and
professional development
are seen by most
employers as an
indication of your
commitment to lifelong
learning, openness to
change, remaining up-to
date

PROFESSIONAL MEMBERSHIP
2010-Current

Insert Name

Student Member
Australian Human Resource Institute

This is optional and


only to be included if
significant and relevant.

Insert Page Number

EMPLOYMENT HISTORY
Professional Employment
MarAug 2011

Human Resources Assistant


Blue Chip Computers, Malvern
Six months employment as part of the Industry Based Learning program
Responsibilities
Oversaw the human resource database Fasttrack to ensure that system records
were accurately recorded and cross-checked
Ensured that human resource files and records were maintained in accordance
with legal requirements and company policies and procedure
Assisted in the completion of monthly and year-end reports regarding
terminations, transfers, and new hires
Ensured that EEO reporting functions were up-to-date and in compliance
with federal regulations
Prepared recruitment lists and job postings

Achievements
Initiated and maintained an internal magazine entitled Blue Chip Quarterly
which kept staff up-to-date on company developments and progress
Other Employment
2010 Current

Recreation Worker
Boroondara City Council, Hawthorn
Responsibilities
Researched the recreational needs of the community in Boroondara
Designed and led aerobics groups for mature aged adults residing within the
City of Boroondara
Organised suitable venues to run a range of community based events
Achievements
Organised an aerobics competition which attracted in excess of 30
competitors and 150 spectators

Jan Nov 2009

Waitress
Pancake Parlour, Chadstone
Responsibilities
Customer service
Assisted with the training of new staff members
Use of cash register and EFTPOS
Achievements
Awarded employee of the month for March 2008

Insert Name

Insert Page Number

Details of IBL,
vacation work or any
other course related
work experience
Keep the layout of each
job consistent
First show most recent /
relevant/highest level job
You may need to include
some details about the
nature /size etc of the
organisation
Begin the description of
each responsibility with
an active verb to show
the transferable skill.

List details of any parttime, casual and/or


non-professional full
time work.

Volunteer Work
2009 2010

University Volunteer
Swinburne University, Hawthorn
Responsibilities
Greeted prospective students at open day
Led campus tours comprising of up to 50 people
Assisted in the compilation of open day packs

Volunteer work is just


as important as paid
work; additionally, it
shows generosity of spirit
and a high energy level.
List details of any
unpaid work experience.

INDUSTRY RELATED PROJECTS


2010

Recruitment Campaign for Whizz Telemarketing


2nd Year Human Resource Subject
This university project focussed on the development of a recruitment
campaign for 20 telemarketers. This involved:

2009

Development of position descriptions and selection criteria


Identification and costing of appropriate advertising
Writing a job advertisement
Specification of screening and selection criteria
Preparation of behavioural interview questions
Achieved a High Distinction

List any examples of


industry projects and
other learning related to
business and industry.
E.g.
internships,capstones,
study tours,industry
placements.

Organisations and Management


1st Year Human Resource Subject
This subject focused on working in groups to create an organisation, focusing
on structure, strategy and environment. This involved:
Working in a team to develop a simulated business
Creating a structure for our organisation, appointing a leader and individual
responsibilities
Giving a group presentation at the end of the semester, for which a
Distinction result was achieved

SKILLS SUMMARY
Human Resources
Experienced in writing job advertisements ensuring alignment to position
descriptions through my role as Human Resource Assistant
Demonstrated ability to identify appropriate interview questions including behavioural
interview questions as shown through my recruitment Campaign for Whizz Telemarketing
Knowledge of change management processes and implementation techniques demonstrated
through university project
Understanding of OH&S processes and considerations in the workplace

Insert Name

Insert Page Number

A range of other
categories could be
included at this point.
Here are some
examples.
Refer to the Careers &
Employment handout
Employment/ Industry
Specific Skills and
Attributes Providing
Examples for Employers
for further assistance.

Communication
Experience in communicating with a range of people through my role as a Recreation Worker
where it was my responsibility to liaise with both internal and external stakeholders to secure
appropriate venues for community activities.
Written communication skills are best demonstrated through the production of Blue Chip
Quarterly employee magazine that I initiated to keep staff up-to-date on company events and
progress.
Proficient in Mandarin - both spoken and written.

Include your other


skills, i.e. technical or
generic

Teamwork/Leadership
Ability to cooperate in a team environment as seen through my active
involvement in netball where I have demonstrated a capacity to motivate team members to
achieve successful outcomes.
Demonstrated leadership skills when I assisted in training new employees
as a Waitress at the Pancake Parlour

You will add credibility


to your claims if you
validate each skill with
an example

Organisational
Ability to successfully handle multiple tasks within my role as a Waitress
at the Pancake Parlour. I was responsible for serving customers, preparing food and answering
telephone enquiries, all at the one time.
In my role as a HR Assistant, I was required to correctly enter all new
employee information into the human resource system database, often within tight timeframes.
Software Experience
Highly competent with the following packages:
Microsoft Office Word, Excel, PowerPoint, Publisher
Fasttrack HR database
Adobe Photoshop
Macromedia Dreamweaver/Fireworks/Flash

State the languages that


you can speak and/or
write and your level of
proficiency

Make reference to your


computing skills
somewhere in your
resume. If computing is
your career, include
details of your areas of
expertise

INTERESTS
Netball - Active member of the Rockets Netball Club from 2009 to present
Aerobics
Keeping up-to-date with HR industry trends

All aspects of your life


can be included to
demonstrate your skills
and add to your
complete profile.

REFEREES
Mr Barney Banana
Human Resource Senior Manager
Blue Chip Computers, Malvern
Ph: 9123 4567 or Mobile: 0419 345 678
E-mail: bbanana@bluechip.com.au

Insert Name

Ms Sally Selection
Course Coordinator
Swinburne University of Technology
Ph: 9214 9876
E-mail: sselection@swin.edu.au

Insert Page Number

Traditionally 2 or 3
referees are standard.
Academic and employer
references are the most
valued. Personal referees
are usually not requested.
Your referee may have
changed jobs or
companies. They can still
be included as your referee
with their old job title
referred to as former.

Richard Functional
24 Wakefield St, Hawthorn Vic 3122
0559 900 900
rfunctional@gmail.com
www.linkedin.com/in/richardfunctional

Functional
Example

CAREER PROFILE

Robotics and mechatronics engineering graduate seeking a


broad based industrial automated systems engineering
position
Strong financial, analytical and problems solving skills
Proven skills in design of robotics systems
Self-motivated with an emphasis on life-long learning

Highlight your career


direction, personal
attributes and
transferable skills of
most relevance to the
role.

KEY SKILLS SUMMARY


Engineering Technical Skills
Sound knowledge of the operation of programmable logic
controllers and industrial robots.
The ability to combine various elements of automation to
create manufacturing productivity improvement systems.
Understand the principles of digital signals and image
processing.
Experience with advanced technologies including laser based
technology, plasma based technology, water jet technology
and non-contact measurements and inspection.
The ability to design control and automation systems.
Computer Skills
Computer Design and Analysis AutoCAD, LT, MathCAD,
Qbasic, MS Mathcad6
Programming Java, C++
Operating Environments MS Windows 7, XP, 2000
Microsoft Office Excel, Word, Project, PowerPoint
Analytical and Problem Solving Skills
Analytically focused as demonstrated in engineering laboratory
sessions where complex data analysis is undertaken to
determine appropriate computer aided design requirements.
Strong problem solving demonstrated in resolving diagnostic
testing issues when new machines were installed at Zero
Engineering.
Communication Skills
Strong presentation skills demonstrated when presenting final
year engineering project to industry panel and received
positive feedback on my ability to convey technical information
in an accessible manner.

Insert Name

Highlight practical, job


related skills gained
from studies, projects
or through relevant
work experience.

Make reference to your


computing skills.

Include examples of
skills related to the
jobs key selection
criteria. You will add
credibility to your
claims if you validate
each skill with an
example.
Highlight synergies
between your previous
employment and how
the knowledge and
skills developed can be
translated into your
new career direction.

Insert Page Number

Achieved high marks for all university written assignments,


including a Distinction for a detailed documentation proposal
for an automated system development project.

Organisational Skills
Effective time management skills developed through my
bookkeeping roles which required the management of a large
client caseload, where I needed to regularly cope with
competing deadlines and tasks.
Experienced in systematically breaking large tasks into smaller
tasks and developing a project timeline. In my current Test
Analyst role I was responsible for the successful introduction of
a new computer system which involved the transfer of three
old-data bases onto a new system, in a short time frame.
Budgeting, Financial and Administrative Skills
Experienced with budgeting, bookkeeping and use of SAP
systems gained during six years employment in finance related
roles.
Improved administrative and work flow systems in machine
shop at Ablex Engineering via computerisation of job
scheduling.

ENGINEERING EMPLOYMENT
August 2011 Present

Test Analyst
Zero Engineering, Richmond
Responsibilities
Testing of components for installation in
mechatronics systems
Programming of electrical control systems
using C++

Dec 2010 March 2011

Rolling Machine Operator


Ablex Engineering, Malaysia
Responsibilities
Operation of flat rolling machine to fabricate
handrails and engine struts
Spot welding
Working to strict deadlines and
demonstrating strong organisational skills

Insert Name

Consider the most


appropriate manner in
which to present your
employment history.
This will depend on the
relevance, dates of
employment and
number of past roles
you have held.
Roles of most
relevance should be
presented first. Focus
on the most relevant
aspects and
transferable skills.
Significant
achievements can be
included.

Insert Page Number

ADDITIONAL EMPLOYMENT
Assistant Accountant
2006 2008
Hudson Constructions, Balwyn
Accounts Clerk
2002 2005

Consider grouping less


relevant positions and
only include job titles and
company name.

Corporate Health Inc, Camberwell

EDUCATION
2009 2013

Bachelor of Engineering (Robotics &


Mechatronics)
Swinburne University of Technology
Key study areas robotic systems,
mechanical systems, computer hardware
and software, electronic design
Credit average achieved

Provide information on
study relevant to the
roles key selection
criteria.
Include course details,
positive academic results
and special
achievements.

2001

Diploma of Business Accounting


Holmesglen Institute of TAFE
Successfully completed

Consider whether to
include brief details on
previous education if not
related to your desired

PROFESSIONAL DEVELOPMENT
February 2011
VECCI

Quality Systems Awareness ISO9001

November 2010

GIS 3D Workshop Engineers Australia

INDUSTRY RELATED PROJECTS


March May 2011

Design and Programming of an Automated


System
Group case study which included an analysis of
the design requirements for the manufacture of
a turnkey control system. This involved:
Electrical control system design
Hardware and software development
proposal
Drawing development and documentation
Basic programming using C++

Insert Name

Professional
accreditations and
development are seen by
employers as an
indication of your
commitment to lifelong
learning and openness to
change.

Use assignments, final


year projects, tours,
seminars etc to showcase
your relevant industry
knowledge and skills

Insert Page Number

Sept Nov 2010

Design of Control System


Individual project focused on the design of an
automated control system for a computer aided
bending and rolling machine. This involved:
Concept development
Prototype design specifications
Programming in Java

PROFESSIONAL MEMBERSHIP
2010 Present
Member

Institute of Engineers Australia Student

Professional
memberships
demonstrate real interest
and commitment to your
career path.

INTERESTS

Computer programming
Restoration of a HQ Holden
Trading shares
Basketball Team Captain of Wildcats
Fitness

Highlight interests which


relate to the profession.
Involvement in team
activities creates a
favourable impression.

REFEREES
Mr Brian Eastwood
Manager
Zero Engineering
Mobile : 0425 706 782
Email : eastwood@zero.com.au

Traditionally 2 or 3 referees
are standard. Academic
and employer references
are the most valued.
Personal referees are
usually not requested.

Mr Geoff Smooth
Senior Lecturer in Engineering
Swinburne University Technology
Mobile: 0408 085 906
Email: smooth@swin.edu.au

Your referee may have


changed jobs / companies.
They can still be included
as your referee with their
old job title refereed to as
former.
It is not standard to include
written references with your
resume / application.

Insert Name

Insert Page Number

JOANNE ACADEMIC

Postgraduate
Example

12 JobSeeker Parade, Jobsville 3145, Mobile: 0414 209 987


Email: jacademic@swin.edu.au
www.linkedin.com/in/joanneacademic

ACADEMIC QUALIFICATIONS
2010 Current

Doctor of Philosophy (Science)


Swinburne University, Hawthorn Campus

PhD Thesis Evolving the structure of plant communities from first principles: vegetation now into the future
Supervisors Dr Eric Science and Dr Helen Micro

PhD Synopsis
By incorporating natural selection into models of vegetation, research involves developing novel theory describing
how species mixtures vary with environmental conditions. These adaptive models will provide a platform for nextgeneration global vegetation models, capturing the likely impacts of human activities on ecosystem function and
species diversity including:

Evolutionary cost-benefit theory for plant traits


Trait evolution using stochastic simulation models
Trait evolution in spatially structured populations
Vegetation structure under high CO2 and altered disturbance regimes

2009 - 2010

Thesis The synthesis of 2-alkyl-3-hydroxy long-chain acids, and their 6-Oglucose esters
Key modules; Drug Design, Chemical Toxicology, Cancer Chemotherapy, Biochemistry and Pharmacology.

2007 - 2009

Bachelor of Science (Honours)


Swinburne University, Hawthorn Campus

Bachelor of Science
Swinburne University, Hawthorn Campus

Majors in Microbiology and Chemistry


Distinction average achieved overall

PUBLICATIONS

Kremer, L, Douglas, J. D, Baulard, A. R, Morehouse, C, Minnikin D. E. and Academic, Thiolactomycin


and Related Analogues as Novel Anti-Mycobacterial Agents Targeting kasA and kasB Condensing
Enzymes in Mycobacterium Tuberculosis, J. Biol. Chem., 2010, 275, 16857 16864.
Moody, D. B, Reinhold, B. B, Guy, M. R, Modlin, Besra, G. S. and Porcelli, S. A, Structural
Requirements for Glycolipid Antigen Recognition by CD1b-restricted T Cells, Science, 2010, 278, 283
286.
Moody, D. B, Reinhold, B. B, Guy, M. R, Beckman, E. M, Furlong, S. T, Ye, S, Besra G. S. and
Academic, J.S, A Structural Motif for Glycolipid T Cell Antigens Reveals a Model for Antigen
Presentation by CD1, Arthritis & Rheumatism, 2009, 40, 24.

Insert Name

Insert Page Number

ACADEMIC AND TEACHING EXPERIENCE


2010 Current

Sessional Teacher/Mentor
Faculty of Life and Social Sciences
Swinburne University, Hawthorn Campus

Responsibilities:
Preparing and teaching the unit Introduction to Chemistry 1 as well as the supervision of undergraduates in
their practical classes.
Leading students in discussion about topics discussed in weekly lectures, assisting in the marking of
assignments and exams and providing additional tutorial services for students who require extra support.
Achievements:
Devised and implemented learning objectives, lesson plans and activities to meet targets on a weekly, monthly
and semester basis.
Consistently deliver a high quality learning experience to students, which have been met with positive feedback
when independently evaluated by the Faculty.

Jul Nov 2010

Industry Placement
Department of Environment and Sustainability, Melbourne

Responsibilities:
Worked as part of Professor G.M Scientists internationally renowned research group in the field of
water infrastructure research.
Techniques learned and utilised included; parallel synthesis techniques, for both development of
optimum reaction conditions and also multiple synthesis, and automated parallel purification
techniques such as Biotage and Solid Phase Extraction processes.
Achievement:
Submitted an abstract to speak at The Science Revolution Conference in March 2011.

2009 2010

Science Technician
Microbiology Department, Swinburne University, Hawthorn Campus

Responsibilities:
Coordinated the use of practical resources and facilities and provided assistance and advice in
meeting the practical needs of the first year science curriculum, including liaising with teaching
staff and support staff outside the department.
Actively contributed to the assessment, monitored and reviewed both health and safety
procedures and information resources.
Provision of technical advice and support on health and safety issues to teaching and technical
staff.
Safe treatment and disposal of used materials including hazardous substances and responded to
actual or potential hazards.
Under the guidance of the Senior Technician, ensured that both routine and non-routine
checking, cleaning, maintenance, calibration, testing and repairing of equipment were carried out
to the required standard.

ADDITIONAL EMPLOYMENT HISTORY


2007 - 2009

Sales Coordinator
Telstra, Camberwell

Responsibilities:
Approached prospective clients and informed them of suitable options and usage of Telstras
technology.
Created rapport with clients in order to create greater demand for business.
Maintained extensive knowledge of Telstras competitive rates and services.
Achievements:
Exceeded sales targets and was awarded sales person of the month in December 2008.

Insert Name

Insert Page Number

RESEARCH SKILLS AND KNOWLEDGE

Excellent organisational and communication skills developed through managing my own research,
and liaising with University Faculties, Research and Teaching Fellow, and peers.
Project management skills developed to a high standard through the management of my PhD
research, alongside employment as a Sessional Teacher/Mentor.
Ability to critically analyse and synthesise new and complex information from diverse sources as
demonstrated during my honours thesis.
Strong mathematical and programming skills, with a demonstrated ability to conduct independent
research.

AWARDS AND SCHOLARSHIPS

Received Vice-Chancellors Research Scholarship (VCRS) for PhD, 2010


Awarded Travel Grant to attend Royal Society of Chemistry Annual Conference, September
2010

CONFERENCES AND COURSES ATTENDED

th

Evolutionary Traits in Plants, Research Councils Graduate School, October 10 2011


th th
CRAC Insight into Management Course, Newcastle, April 4 -7 2011
Business Biotechnology Course including technology transfer, patents and negotiating skills at
the Bioscience Centre, Centre for Life, Melbourne, October 2010
Royal Society of Chemistry, Annual Conference, Queensland, September 2010
RSC Carbohydrates Group and RSC Biological and Medicinal Chemistry Joint Spring Meeting,
Melbourne, March 2010, presented poster

PROFESSIONAL MEMBERSHIPS
2009 - Current

Australian Society for Biochemistry and Molecular Science

2009 - Current

Environment Institute of Australia and New Zealand

EXTRA-CURRICULAR ACTIVITIES
2010 - Current

Secretary of Conservation Volunteers Australia

2009 - 2010

President, Focus (Friends on Campus) Committee


(A support network for Mature Age Students)

REFEREES
Dr Eric Science
PhD Supervisor
Faculty of Life and Social
Sciences
Swinburne University
Tel: 9215 8999
Email: e.science@swin.edu.au

Insert Name

Professor Gerard Rich


Faculty of Life and Social
Sciences Program
Coordinator
Swinburne University
Tel: 9214 1234
Email: g.rich@swin.edu.au

Professor Greg Scientist


Leading Scientist
Water Infrastructure Research
Project
Department of Environment and
Sustainability
Tel: 9345 6789
Email: g.m.scientist@des.gov.au

Insert Page Number

MARCUS COMPUTING
20 Wakefield Place, Hawthorn 3122
0433 444 888
mcomputing@swin.edu.au
www.linkedin.com/in/marcuscomputing

ICT
Example

EDUCATION
2011 Present

Bachelor of Computing
Swinburne University of Technology
Major: Software Development
Distinction average (84%) in the Software Development major
Overall credit average (71%) has been achieved to date
Relevant subjects:
Programming in Java and Advanced Java
Object Oriented Programming in C++
Business Systems Programming in .NET

2010

Bachelor of Engineering (first year)


Monash University
Transferred to a Bachelor of Computing at Swinburne University

2009

Victorian Certificate of Education


Ringwood Secondary College
ENTER: 93.55
Achievements:
School Prefect in Year 12
Interschool debating captain
Certificates of Distinction in Information Technology 2004-2006
Certificates of Distinction in Mathematics 2005 and 2006

PROFESSIONAL DEVELOPMENT
2011

Microsoft Certified Desktop Support Technician (MCDST)


Certification
Drake Training, a Microsoft Certified Partner for Learning Solutions
(CPLS)

2008

Australian Computer Science Week (ACSW05)


Computing Research and Education Association
Newcastle

2008

Basic Workplace First Aid (Incorporating Emergency First Aid)


St. Johns Ambulance Australia
This course meets Worksafe Code of Practice requirements

2007

Speechcraft
Toastmasters (District 73)

Insert Name

Insert Page Number

PROFESSIONAL MEMBERSHIPS
2009 present

Swinburne Students in Free Enterprise

2009 present

Australian Computer Society (Student Member)

EMPLOYMENT HISTORY
2010 Present

Computer Consultant
Computer Mate, Malvern
Responsibilities:

Custom building computers to clients needs

Provide computer support for existing computers including:


o Repairs and upgrades to existing computers
o Virus, Spyware and Adware removal
o Computer Networking
Achievements:
Successfully designed and implemented an enhanced network platform which
significantly streamlined communications with customers
Consistently receive positive customer feedback in regard to my excellent
performance and service levels provided to key stakeholders

2009 Present

Web Developer
Responsibilities:
Website design for clients ranging from single web pages to highly highly complex
designs
o Examples of web design and maintenance:
www.mtscopusdebaters.edu.au
www.gifts4you.org.au
Achievements:

Demonstrated success in designing and implementing client websites with excellent


results and satisfaction ratings
Received excellent feedback from the leadership team in regard to my innovative

and creative website ideas

2007 2010

Crew Member
Boost Juice, Hawthorn
Responsibilities:
Customer service
Preparation of drinks in a fast paced environment
Achievements:
Consistently receive positive feedback from customers in regard to my attentive
service levels

Insert Name

Insert Page Number

SKILLS SUMMARY
Computer
Databases

MS Access, SQL, Oracle

Publishing

Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, MS Publisher

Web

HTML, Java Script, Java Beans, Flash, Dream weaver, Fireworks

Office

Word, PowerPoint, Publisher, Visio, Excel, Outlook, Project, Access

Operating
Systems

Win 2003 server, XP, UNIX/Solaris, Linux, MAC


Installation, configuration, monitoring and optimisation of the above

Hardware

PC Maintenance, troubleshooting and upgrading


Modems, sound and video cards
Digital Cameras, scanners, printers and other peripherals

Network
Administration

Managing LANs over different platforms, including; Linux, Novell and


Windows 2000/XP

Miscellaneous

Development, testing, documentation, implementation and training of a


number of non-commercial software for specialised needs and clients

Communication

High level of communication skills have been demonstrated through:


o Public speaking, debating and presenting assignments
o Liaising with staff and clients at work (face to face, phone, email)
Written communication skills are being constantly demonstrated and refined when
producing university assignments and technical documentation for which distinction
average results have been achieved

Leadership skills were awarded with roles of School Prefect and Interschool
Debating Captain after a rigorous selection process
Effective leadership skills have been further developed and demonstrated as a team
leader of university syndicate projects

Leadership

Team Building

An active and enthusiastic member of several groups including LUBe (LINUX, UNIX
and Be Operating Systems), debating teams and Swinburne Syndicate groups
Proven ability to contribute in a team environment through group assignments and
team sports

Problem Solving

Demonstrated through trouble shooting computer faults in my work at Computer


Mate
As part of the Software Development major have completed numerous assignments
with involved solving software related problems

Computers: games, assembling, fault finding and upgrading


Debating
Football

INTERESTS

Insert Name

Insert Page Number

REFEREES
Associate Professor Judy McKay
Faculty of Information and Communication Technologies
Swinburne University of Technology
jmckay@it.swin.edu.au
Phone: 9214 5385
Than Ng
Manager, Computer Mate
tng@computermate.org.au
Phone: 9234 5678

Insert Name

Insert Page Number

Claire Cares
56 George Rd, Aspenvale Vic 3999
Ph: (03) 9487 4379
Email: niamh_townsend@email.com.au
www.linkedin.com/in/clairecares

Industry
Placement
Example

EDUCATION
2013

Diploma of Community Services Work


Swinburne University of Technology TAFE Division

2010

Certificate IV in Community Services Work


Swinburne University of Technology TAFE Division

2006

Victorian Certificate of Education


Aspen College

CERTIFICATIONS/ SHORT COURSES


2013

Working with Children Check

2013

Police Check

2011

Handling Difficult Customers Seminar


Council for Adult Education, Melbourne

2010

Senior First Aid (Level 2)


St John Ambulance Australia, Melbourne

RELEVANT/ INDUSTRY EXPERIENCE


July- Oct 2013

Insert Name

Family Support Case Worker (200 hour placement)


Mission Australia
Responsibilities:
interviewed young people to identify problems and acted as an advocate
(representatives) for them, raising these issues with relevant government
authorities
assisted in developing policies relating to young people
provided support and advice to young people experiencing difficulties, such as
family problems, unemployment, illness, drug abuse and homelessness
arranged and provide counselling, food, shelter or clothing
arranged for the referral of clients to appropriate specialists or community
agencies
provide information about community services and resources available for
young people
planed and organised activities, such as sports, handicrafts, dancing, drama,
hiking, bushwalking and holiday camps
assisted in the writing of reports and submissions requesting funding for
continuing programs and new projects

Insert Page Number

March May 2013

Community Worker (200 hour placement)


The Salvation Army
Responsibilities:
assisted community groups in planning, developing, maintaining and evaluating
community resources, programs and support networks
supported, developed and evaluated strategies that encourage community
participation in activities
communicated frequently with community groups, welfare agencies,
government bodies, non-government organisations and private businesses
about community services such as housing, health, welfare and recreation
helped raise community and public awareness regarding issues such as welfare
rights by promoting, organising and/or helping to coordinate meetings and
seminars
carried out administrative work including written correspondence, preparing
submissions and reports for government bodies or other agencies and attending
management meetings as required

VOLUNTARY WORK
2010 current

Support Worker (Voluntary)


Brotherhood of St Laurance
Responsibilities:
Accompanying students on public transport to and from camp activities
Liaising with Urban Camp staff and camp activity staff and where appropriate
join in on programs with the students
Briefing and debriefing students about camp activities as part of the
Brotherhood Schools Engagement Team
Acting as BSL representative at all external activities.

ADDITIONAL EMPLOYMENT HISTORY


2011 current

Swimming Instructor (casual)


Aspen Sports & Recreation Centre, Aspen
Taught school children water safety
Participated in team planning sessions

2011

Clerical Assistant (1 year, part-time)


Aspen Sports and Recreation Centre, Aspen
Customer service
Cash handling
Membership registration
Filing

2010

Sales Assistant (6 weeks summer holidays)


Boutique Hats, Aspen
Customer service
Cash handling
Stock taking
Window dressing
Store maintenance

Insert Name

Insert Page Number

KEY SKILLS
Working with Children
Managed groups of children responsibly, shown by two years (casual) teaching water safety to
children aged 2 to 6
Related well to children, as shown by regular feedback from the senior swimming instructor
regarding the childrens enjoyment of my lessons
Developed excellent knowledge of childrens developmental needs and assessment; through my
studies and placements; have completed two in-depth case studies
Demonstrated special skills in art and craft work with children
Communication
Developed rapport with a range of clients and customers, including parents, customers and
colleagues in different roles.
Strong understanding of how to communicate with at risk clients and ability to wrote effective
case notes as demonstrated during my placements at Mission Australia and The Salvation Army.
Attended CAE course in Handling Difficult Customers and effectively used many of the
strategies presented in that courses content
Prepared many program and activity plans as part of my course and have consistently achieved
distinctions for these
Planning and Organisation
Participated in team sessions to develop program and lesson plans in preparation for swimming
classes for children of various ages
Developed skills in planning and organising recreational activities for children through my studies
and placements
Independently managed a multi-tasked administrative role at the Aspen Sports and Recreation
Centre
Administrative work including written correspondence, preparing submissions and reports for
government bodies or other agencies and written case notes strengthened during my placements

INTERESTS
Art and craft activities including textiles, floral design and painting; yoga and
meditation
REFEREES
Ms Janette Thompson
Manger- Family support
Mission Australia
Ph: (03) 9653 2145
Email: Jthompson@mission.com.au
Ms Tina Smith
Course Coordinator Community Services Work
Swinburne University of Technology, Prahran Campus
Ph: (03) 9212 1111
Email: t.smith@swin.edu.au
Mr David Fry
Manager
Aspen Sports and Recreation Centre, Aspen
Ph: (03) 9487 1212
Email: Davidfry@asrc.com.au

Insert Name

Insert Page Number

Con Struction
12 Wilson Way, Wantirna VIC 3152
0422 987 154
max_thompson@gmail.com

www.linkedin.com/in/construction

Education

Feb 2013 current

Certificate II in Building and Construction


Swinburne University of Technology (TAFE), Croydon

2012

Victorian Certificate of Education


Wantirna College, Wantirna

Other Certificates/Licenses
2012

OH & S White Card


Swinburne University of Technology (TAFE), Croydon

2012

Victorian Drivers License (# 056077937)

2011

Level 1 First Aid Certificate


St Johns Ambulance, Burwood

2011

Forklift License
Holmesglen

2011

Working at Heights
Holmesglen

Employment History
Jan 2010 current
Casual

Labourer Carpentry
Dougs Carpentry Pty Ltd, Boronia
Responsibilities:

2010 current

Assist Carpenter with construction of residential housing


Utilise industry specific tools and equipment
Maintain a clean and safe working environment
Adhere to OH&S practices and Australian Building Standards
Liaise with clients and suppliers as necessary

Cook/Front Counter Staff


Hungry Jacks, Wantirna South
Responsibilities:

2009 2010

Prepare food as per customer orders


Maintain a clean working environment
Follow policy and procedures
Liaise with customers as necessary
Process cash and non-cash transactions

Kitchenhand
Connies Caf, Ferntree Gully
Responsibilities:

Insert Name

Clean cutlery, crockery and cooking utensils


Follow Caf policies and procedures
Worked well in a fast paced working environment

Insert Page Number

Trade
Example

Skills and Abilities


Building and Construction

Confident using industry specific tools.


Knowledge of Australian Building Standards.
Ability to work collaboratively with other trades on a work site.

Communication
Excellent verbal communications skills as demonstrated when working as a Labourer and at Hungry Jacks where I am
required to deal with customers and clients.
Excellent written communication skills developed through my Secondary School and TAFE studies where I have
consistently achieved great results.
Team Work
Confident team member who has had extensive experience working with others. This is best demonstrated through my
sporting commitments where I have been a part of many successful teams.
Ability to work successfully with others to achieve tasks as allocated by the Manager. In my role as a Labourer, I worked
in a team of 4.

Achievements
2012

Certificate for Academic Excellence in Physical Education at Wantirna College

2011

Under 18s Premiership player for Waverley Blues Football Club

2010

Runners Up A Grade Cricket for Waverley Blues Cricket Club

2009

Certificate of participation in Prepare for Employment program at Wantirna College

Interests and activities

Football Support the Hawthorn Football Club


Music
Camping

Referees
Doug Jones
Manager/Owner
Dougs Carpentry Pty Ltd
Email: djones@hotmail.com
Tel: 03 8801 8974

Katrina Collins
Team Leader
Hungry Jacks, Wantirna
Email:kat_c_1970@gmail.com
Tel: 03 778 9981

Mark Evans
Building and Construction Teacher
Swinburne University of Technology (TAFE), Croydon
Email: mevans@swin.edu.a
Tel: 03 9788 1122

Insert Name

Insert Page Number

Postgraduate Management Chronological Resume


Example
Postgraduate
Management
Example

ANDRE MANAGER
645 Through Rd, Burwood, Vic 3125
Tel: 0411 111 111
Email: asenior@gmail.com.au
www.linkedin.com/in/asenior

PROFILE

Marketing professional with extensive experience in sales and


marketing management from tactical strategy development
through to execution
Experienced in new product development, consumer research,
advertising, communications, social media, B2B marketing
Skilled in financial management, relationship building, project
management, people management
Targeting an executive managerial position with a strategic
global focus

There are a range of


headings which you can use
to introduce yourself and
provide a snapshot of your
range of experience, skills
and expertise to capture
recruiter attention.
Eg Professional Profile,
Areas of Expertise, Career
Achievements etc

CAREER HIGHLIGHTS

Turning ideas into action with successful new product launches


from strategy to double digit growth in domestic and international
markets
Creation of a range of digital marketing strategies that
significantly drove customer acquisition, retention and sales
Negotiated international licensing deals to significantly expand
market penetration by 30%
Proven experience delivering results through content marketing,
lead generation and nurture campaigns

EDUCATION
2011
Current

Keep the layout of each


qualification consistent

Master of Business Administration


Swinburne University of Technology
Governance and corporate leadership
Business strategy
Global business
Management analysis

Include the name of your


institution
Show most recent or
highest level of qualification
first

2000 2003 Bachelor of Business (Marketing)


RMIT

Insert Name

Highlight the aspect of the


qualification you believe to be
most significant

Insert Page Number

EMPLOYMENT HISTORY
Mar 2011 current

Details employment
history in reverse date
order

National Marketing Manager


Zen Pharmaceuticals Pty Ltd
Responsibilities:
Management of national and international sales and
marketing teams across Pacific region five direct
reports and total team of 24 staff
Development of new branding, marketing and
product concepts
Strategic marketing communications and
implementation including establishment of digital
marketing strategy
Implementation and management of key metrics
and ROI for all products
Management of national marketing budget
Achievements:
Initiated, led and implemented an Asia Pacific
marketing performance management system;
resulted in enhanced performance objectives and
increased productivity levels
Creation of digital marketing strategies that
significantly drove customer acquisition, retention
and sales
Successfully collaborated with senior leaders in
effectively establishing the 2020 strategic
marketing vision, planning and implementation
process
Contributed to market growth of 22% over two
year period

Nov 2006 Feb 2011

Victorian Marketing Manager


Pfizer Australia
Responsibilities:
Management of the Victorian Consumer Health Care
sales and marketing team
Contributed to strategic marketing planning nation-wide
Built successful relationships with key stakeholders
Initiated and contributed to creating new and innovative
marketing strategies and campaigns
Accountable for achievement of the Victorian marketing
Targets

Insert Name

Insert Page Number

Keep the layout of each


job consistent
First show most recent /
relevant/highest level job
You may need to include
some details about the
nature /size etc of the
organisation
Highlight financial
literacy, budget
responsibilities which are
key management skills.
Achievements should
focus on areas where
significant organisational
impact has been achieved.
It can be useful to include
revenue and cost figures,
statistics and other data

Achievements:
Successfully led Victorian Sales and Marketing teams
with revenue increase of 25% over a two year period
Victorian team awarded Asia Pacific Winning Sales
Team for two consecutive years
Consistently received excellent feedback from
executives and senior leaders in regard to
budgetary efficiencies, and excellent performance
management of reporting team members
Awarded Marketing High Achiever across three
consecutive years
Jan 2004
Oct 2006

Graduate Marketing Analyst


Pfizer Inc
Responsibilities:
Worked across all divisional units to gain
broad professional experience
Monthly and quarterly sales reporting
Provided support and worked collaboratively
with allocated professional teams
Contributed to project team work as required
Provided customer support and assisted team
members with media communications and
press releases when needed
Achievements:
Excellent feedback from management
regarding high level performance
Successfully initiated, designed and
implemented a new social media campaign
which achieved excellent results

Volunteer
2011
current

Board Member
Anchor Community Services
Responsibilities:
Attend council member meetings and provide
specific advice in relation to marketing activities
Development of campaign strategy to enhance
community awareness of Anchor youth support
services
Active in local community assisting with
promotional activities
Advocate and represent Anchor at a range of
community initiatives
Achievements:
Received Outstanding Performance award for
initiating successful community programs
Represented Anchor at national and international
community conferences

Insert Name

Insert Page Number

Volunteer
involvement shows breadth
of experience and a
commitment to
community

SKILLS SUMMARY
Marketing
Market focused with ability to drive customer and business
success through innovative solutions that leverage strategic assets
Able to translate vision and strategy into execution plans and align
team objectives and results
Highly proficient in strategic marketing planning and implementation
Demonstrated success in collating and analysing market trends and
translating ideas into action plans
Excellent networking skills and ability to effectively develop and
maintain valuable business and client relationships

A skills summary is
optional. It can highlight
your relevant transferable
skills. Tailor to each job
and add credibility by
validating each skill with
an example
If Information Technology is
your career, include details
of your areas of expertise

Teamwork/Leadership
Demonstrated success in effectively working within diverse groups
of teams and leading large project teams
Effectively led teams through times of significant organisational
change at both Pfizer Australia and Zen Pharmaceuticals
Organisational Change Driver
Demonstrated capacity to achieve results and execute across
complex matrix organizations
Able to drive cultural change, business transformation and build
motivated, results orientated teams
Analytical
Ability to analyse complex data and statistics pertaining to the
broader business, with expertise in analysing market trends and
developing strategic plans
Experienced researcher with an ability to effectively collate data
samples and determine marketing ramifications in terms of future
planning
Communication / Stakeholder Engagement
Strong communication and presentation skills
Demonstrated success in building and maintaining valuable
stakeholder relationships
Highly proficient in networking and proactively seeking out high
value business contacts and determining marketing needs.

PROFESSIONAL DEVELOPMENT
Dec 2013

Mergers & Acquisitions


Mt. Eliza Executive Education

Jun 2012

Leadership Development Program


Australian Institute of Management

Aug 2011

Leading Transformational Change


Swinburne Industry Solutions

Insert Name

Accreditations and
professional development
are seen by most employers
as an indication of your
commitment to lifelong
learning, openness to skill
development, change and
keeping up to date with
industry trends

Insert Page Number

PROFESSIONAL MEMBERSHIP
2010 current

Member
Pacific Professional Services Marketing Association
(APSMA)

OTHER ACHIEVEMENTS
(Optional)
Examples could include: publications, media presence, research
activities, sporting, community engagement, awards
INTERESTS

This is optional and


only to be included if
significant and relevant

You may choose to


highlight other
achievements and / or
interests which can
provide broader insight
into your interests,
skills and
accomplishments

(Optional)

REFEREES

Traditionally 2 or 3 referees
are standard. Alternatively,
at executive level often
referees available upon
request is indicated instead.
Academic and employer
references are the most valued.
Personal referees are usually
not relevant
Your referee may have
changed jobs or companies.
They can still be included as
your referee with their old job
title referred to as former.

Mr Barney Director
Marketing Director
Pfizer Australia
Ph: 9123 4567 or Mobile: 0419 345 678
E-mail: brubble@pfizers.com.au
Dr Sally Teacher
Course Convenor MBA Program
Swinburne University of Technology
Ph: 9243 6590 or Mobile: 0468 234 644
E-mail: steacher@swin.edu.au

Note: Resumes for management positions


There are a range of resume styles which can be used when applying for
management positions. You can choose to add or delete sections depending on
what you wish to showcase. Selecting the most appropriate content and style will
be dependent on the role and your personal experience, qualifications, knowledge
and skills.
The example above is in chronological format which arranges your experience
and education in reverse date order. An alternative format is a functional resume,
which is focused on highlighting relevant transferable skills.

Insert Name

Insert Page Number