Escolar Documentos
Profissional Documentos
Cultura Documentos
VOLUME
2 Journal of Contemporary Business Studies
International
Vol: 2, No: 3
3 .March, 2011 ISSN 2156-7506
NUMBER
MARCH
2011
International
IN THIS ISSUE:
Idea Generation:
A Catalyst for Productivity and Innovation in
Advertising
Jahanzeb Shah (Corresponding author)
Shaheed Zulfiqar Ali Bhutto Institute of Science & Technology (SZABIST),
Plot # 67, Street # 9, H-8/4, Islamabad 44000, Pakistan.
Tel: +92-51-9067-26230
Dr. Bakhtiar Ali
Assistant Professor, Faculty of Management Sciences,
Shaheed Zulfiqar Ali Bhutto Institute of Science & Technology (SZABIST),
Plot # 67, Street # 9, H-8/4, Islamabad 44000, Pakistan.
Tel: +92-51-4863363-5
ABSTRACT
Idea generation and creativity in todays hi-tech organizations is expected
to boost up productivity and equip the firms to face modern times global
challenges of a business world. The study is based on the assumption that
certain job related dimensions which serves as impediments to creativity
needs to be minimized that may opens the doors for far-reaching
innovation and sustained competitive advantage. The research was
conducted on Advertising Firms based in four major cities of Pakistan. The
data was collected through a self-administered questionnaire using
stratified random sampling technique. The analysis of data and results
contended the assumption that a hypothesized structural regression model
of impediments to creativity is validated when tested in Pakistani
perspective using Structural Equation Modeling technique. However, the
demographic characteristics and attitude/ interest taken as moderators upon
working style of advertising professionals were found unimposing i.e. not
serving the purpose of a catalyst for improving idea generation and
creativity.
Keywords: Idea generation, Creativity, Structural Equation Modeling,
Advertising Firms
INTRODUCTION
Increasing global recession and competition having volatile market share, along with new
technological developments and market dynamism regarding product life cycle, has made firms,
both local and international, more exposed to a fiasco than in the past. Consequently, it has
become extremely significant for organizations to concentrate on these issues in a creative
befitting manner. No proper consideration has been given to the issues of creativity and survival.
However, only few organizations have realized that creativity is imperative to their long-term
survival in competitive environment (Torrance, 1994).
40
Likewise, it is stressed (Ford, 1999) that there are certain crucial factors required for a creative
output, which are often overlooked. He summed up the factors that are essential from the
perspective of collective creativity. His discussion about competitive paranoia in the same study
deals with the creation of joint feeling by a group of common interest people having a common
goal of surviving against the competition faced. This approach emphasizes a creative
environment on one side, by linking group members towards the long-term goal of organizational
survival that encourages generation of new ideas, on the other hand, it reinforce the commitment
of members towards organizations facing external threats.It is a dilemma that organizations
cannot handle a creative people having great ideas because there is an unknown fear of chaos in
the organizational settings. Due to this factor, people who try to be creative often are discouraged
and creativity initiatives are usually placed in cold storage (Claude & Rob, 2008). The study aims
to further improve the understanding of how managers in organizations tackle and figure out the
impediments to creativity in this rapidly changing environment. This study will be unique from
the previous research about creativity as it will underpin an Asian, non-western developing
countrys context. By having a clear understanding of the impediments to creativity, one can gain
a sustained competitive advantage in terms of innovative solutions to cope with market demands
in the South East Asian Developing Nations.
Although numerous studies have attempted to identity the personal and organizational
characteristics that explained creative endowment in the western world, little research has focused
on determining the factors that negatively affect organizational creativity in the developing world.
The purpose of this investigation is to address this core issue in developing world context. Thus, a
distinct contribution to the literature is to identify the potential barriers that affect idea generation
and creativity in the developing world having special emphasis on Pakistani Organizations.
This classification will lead also to a better understanding of the job-related impediments to
creativity as suggested by (Amabile, Jennifer, William, Constance, Steven, & Lee, 2002) as if a
manager reduces time pressure, organizational political problems, and criticism on newly
developed ideas; it will augment idea generation and creativity. Likewise, a manager needs to
foster the freedom of action, having challenging tasks in the work for employees; abundant
resources provision like work-group supports, having diversified skillful teams, help in improving
commitment of employees towards their job, and discuss and encourages useful ideas contributed
by them. Moreover, if a manager values those individuals who actively contributes more,
creativity will increase manifolds. If he/she provides and ensures job security among group
members within the organizational settings by settings, clear and workable goals while giving
free hand in completion of these goals, a positive reinforcement can induce creative ideas for a
better future and finally, he/she needs to persuade top management to give rewards and
recognition to those who produces creative outputs.
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Advertising plays a dominant role in the developing positive or negative perception and attitude
towards purchase decision making by the consumers.Advertising must focus on social and
economic dimensions of consumers and advertisers should create advertisements that are realistic
and resourceful. This relationship emphasize that advertisers should be sensitive to the issues that
may generate consumer indecision (Nicholas & Ugur, 2005).
Creative advertisement in media, can be classified in to two types of groups, one are effective and
creative, and on other side neither effective nor creative. In advertising, creativity and
effectiveness go side by side in order to penetrate the consumers minds where efficiency of a
commercial ad is measured by the proper combination of its creativity and effectiveness. Thus, a
commercial advertisement is to be a creative one, which turns out, well in both streams. An
important aspect is that even if creativity in advertising is a significant ingredient, however,
creativity just for sake of creativity can be of no use if it is not efficient. In order to be creative, an
idea, a thought or a piece of knowledge derived from research can trigger a thought provoking
impact upon potential buyers.
Therefore, as creativity and advertising has a strong link and ties, it needs to be empirically
investigated in Pakistani context as well. To the best of researchers knowledge, no study on
impediments to creativity in advertising industry has been carried out in the Pakistani context in
past. The objective of the study is based on this notion and a search of the literature revealed a
huge gap in the measurement of impediments to creativity particularly in advertising industry in
Pakistan.
Due to this potential vacuum, need is there to empirically identify the impediments to creativity
that may be of great use in future by this industry in improving time pressure constraints,
removing organizational political problems like lobbying and backstabbing. This would help in
creating an environment of constructive criticism on new and creative ideas. Removing
impediments to creativity will fosters the freedom and challenging assignments will be done in
befitted manner. This will ultimately improve commitment towards the job, and members will
openly discuss and encourages useful ideas.
Moreover, by encouraging those individuals who actively contributes more by providing and
ensuring job security, organization can move forward in rapidly changing global arena. This will
make certain that how advertising firms may flourish by introducing new novel ideas and creative
advertisements as per their customers needs and wants, if and only if, the impediments to
creativity are effectively removed. Therefore, developing a creative environment for the
advertising firms in the industry is of greater importance and there is a need to empirically
measure the key impediments that undermine creativity in these firms.
Problem Statement
The purpose of this paper is to empirically measure and identify the impediments of creativity
that obstruct idea generation with specific focus on advertising industry firms in Pakistan.
The statements of the problem are given as follows:
1. What are the key impediments that inhibit idea generation in advertising industry
of Pakistan?
2. What is the impact of demographic variables and attitude/interest on the behavior
of employees towards idea generation in Pakistani advertising firms/organizations?
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LITERATURE REVIEW
Skimming through the literature on creativity studies, an exhaustive list of impediments to
creativity is available. However, let us have a look as to why idea generation/creativity itself is
important for organizations.
Impediments to Creativity
In line with review of literature related to creativity, the various impediments are influencing idea
generation/creativity and can have an extremely strong positive or negative impact if altered.
Based on the studies conducted by (Eisenberger & Aselage, Incremental effects of reward on
experienced performance pressure: positive outcomes for intrinsic interest and creativity, Journal
of organizational Behavior, 2008), (Mostafa, 2005), (Amabile, Jennifer, William, Constance,
Copyright 2011. Academy of Knowledge Process
43
Steven, & Lee, 2002), (Eisenberger & Rhoades, Incremental effects of reward on creativity,
2001), and (McNeely & Meglino, 1994), four dimensions of job related issues that serves as
impediments to creative environment are operationalized as given below:-
Low commitment
Commitment of organizational member to their work teams and to the organization can influence
team and organizational performance. Building employee commitment to the workplace is one
important goal of human resource policies and practices. The previous research study presented
that commitment has a positive effect on productivity, turnover and employees willingness.
However, the downsizing, wage erosion and high productivity demands of recent years have
reduced this commitment. Therefore, the issue is not to enhance commitment to the organization
but to the specifically focused on commitment in work group or teams. A person might be
committed to organizations but he will not be contended if his team performance is low. Due to
this, commitment level can be enhanced by re-arranging the organizational structures in
organization to foster creative endowments (Bishop J. W., 1997). It is evident that having low
commitment due to lack of management support continuously reduced employees commitment
towards the organization. If the working atmosphere led to low morale, employees would become
less committed to the organization and it would directly discourage them from being creative.
They would not want to serve the company whole-heartedly, nor would they like to help the
company, which focus on creative thinking (Mostafa, 2005).
Nevertheless, no study had been done to explore the causes of both team and organizational
commitment and the effect they have on productivity, willingness to help team members, and
intention to quit in Pakistani perspective.
Threatening evaluation
In organizations where coercive management is used a way of doing things, a high level of
negative energy produces. Creativity is used to work against autocratic leaders in spite of
contributing positively to the organization (Wheatley, 1999). Therefore, participative
management approach and threat free environment is conducive for creativity.
Copyright 2011. Academy of Knowledge Process
44
According to Bishop (2005), short-term time pressure may be bad option to steer the mind as it
does not provoke the mindset to engage in the making an effort at various cognitive levels and
consequently, powerless ideas popped up through this process. However, individuals who feel
themselves intrinsically motivated can perform better in short-term time pressure by setting
cognitive forces in to motion and can generate more affluent ideas through this process.
HYPOTHESIZED MODEL
The framework of this study includes a hypothesized model based on impediments to creativity as
four independent variables that are assumed to have a significant impact on idea generation
(dependent variable). In addition, the two other variables i.e. demographics characteristics and
attitude/interest of respondents have also been hypothesized to check their impact upon dependent
variable.
The path model of impediments to creativity as presented in Fig.1 includes four independent
variables including Low Commitment (Y1), Risk Aversion and Time Pressure (Y2), Threatening
Evaluation (Y3) and Mechanistic Organizational Structure (Y4). Idea Generation being a
predictor of creativity is the dependent variable in this hypothesized model. Demographics
Characteristics (Z1) and attitude/interest (Z2) are moderating variables.
Path analysis models are usually conceived only for testing the observed variables not the latent
one (Stein, 2007). The purpose of this research study using path analysis and structural regression
model is to examine the empirical influence of Low Commitment (Y1), Risk Aversion and Time
Pressure (Y2), Threatening Evaluation (Y3) and Mechanistic Organizational Structure (Y4) on
Idea Generation (X) of employees working in advertising industry in Pakistan.
45
Commitment (LC), Risk Aversion and Time Pressure (RA & TP), Threatening Evaluation
(TREV) and Mechanistic Organizational Structure (MOS) on the dependent observed variables
and BTC as latent variable for these four independent observed variables. Idea generation (X) is
an observed variable along with moderating effect of two other latent variables named as
demographics characteristics (Z1) and attitude/interest (Z2) that will check interrelated
characteristics of idea generation.
The hypotheses are as follows:Hypothesis 1:
generation.
Hypothesis 2:
generation.
Hypothesis 3:
Hypothesis 4:
generation.
Hypothesis 5:
Hypothesis 6:
METHODOLOGY
This exploratory study is based on survey research design in which potential impediments to
creativity that affect idea generation were analyzed using LISREL 8.8 and SPSS 14.0 softwares.
The study is comprised of testing certain hypotheses and overall proposed model investigation
using Structure equation modeling technique.
Sample
Based on the fact that advertising firms in Pakistan represent a large segment of the market in
todays era of piquant media and technological environment, which has a great deal of influence
upon masses, and they deserve considerable attention by researchers in the field, therefore, the
sample from advertising firms has been chosen for this study.Based on their ROI/ financial
returns in the past decade, the sample was drawn from Top 5 firms of Pakistans advertising
industry. The questionnaire was developed by researcher and distributed via emails to the
professionals like copy writer, art directors, media manager etc. in top five advertising firms who
details were extracted from industry directory available online or via Yellow Pages (The
Advertising Agencies in Pakistan, 2010).
Procedure
For content validity, primarily, the survey questionnaires developed by researcher were pretested, using expertise of professional like researchers and practitioners in the field. After the pretesting procedure done, some minor modifications were made in consultation with experts and the
language as well as flow of questions was changed.
Then pilot study was conducted on 15 respondents from advertising firms and Cronbachs alpha
values for scales developed for independent variables i.e. Low Commitment (Y1), Risk Aversion
and Time Pressure (Y2), Threatening Evaluation (Y3) and Mechanistic Organizational Structure
(Y4) and dependent variables i.e. Idea Generation (X) of employees were found in a range of 0.65
and 0.78.
Finally, the revised survey instrument was distributed initially among 80 potential professionals
of five advertising firms via email as per details provided by concerned HR department of firms.
Copyright 2011. Academy of Knowledge Process
46
Initially, the number of returns of questionnaire from the same survey had disappointing response
rate of less than 10 per cent, then a self-administered approach for collection of data was adopted
from the rest of the initial sample selected with the help of various professional colleagues at
Lahore, Karachi, Islamabad and Peshawar.
While utilizing two types of data-collecting procedures, the researcher got 99 self-administered
questionnaires. 04 questionnaires having certain ambiguities in responses being less suitable for
analysis were discarded, which finally left 95 usable questionnaires with us for analysis using the
LISREL 8.8 and SPSS 14.0 softwares.
MEASURES
The instruments/questionnaire developed consists of three parts. Firstly, the demographic part is
containing respondents name, age, gender, post field/cadre, education level, job tenure,
organizational name/sector, and organizational size. Secondly, Attitude/ interest variable was
measured by adopting a scale developed by Holt et al. (2002).Thirdly, the researcher developed
the instrument based on a study conducted by Mostafa (2005). The developed instrument includes
03 dimensions used as independent variable derived from a study conducted by Mostafa (2005)
containing dimensions such as Low Commitment, Risk Aversion and Time Pressure, Threatening
Evaluation. Fourth dimension used as independent variable was adapted from a study by Ali
(2008) having a dimension of Mechanistic Organizational Structure. Moreover, a 13 items scale
for idea generation and creativity were developed from few creativity-based studies such as
Eisenberger and Aselage (2008), Eisenberger & Rhoades (2001) and McNeely & Meglino (1994).
The responses for 50 items scale, after pilot testing, were calculated on five points Likert-type
scale, which ranges from 1-5 i.e. Strongly Disagree to Strongly Agree. By using ten different
scales developed by the researcher, which has different ranges between two-points (e.g. gender)
to five points (Likert Scale), the data from respondents was collected in five weeks.
1
2
3
4
5
6
Cronbachs Alpha
.7038
.7105
.7231
.7201
.7710
.8201
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The Cronbachs Alpha calculated values for instruments used in this study are ranging from 0.70
to 0.82 as shown in Table 01, which predicts reliability of measures developed. In addition,
Bagozzi and Yi (1988) also recommended that all composite reliabilities measures of constructs
must exceed the recommended level of 0.70 only then one can rely on the results obtained.
Moreover, for discriminant validity, the correlations of likely related constructs were also
calculated to check potential multicollinearity issue in the data. According to Hair et al. (1998),
no single pair of measures should have correlations among them exceeding the criterion (0.9 and
above). The results shown below entails that there is no issue of multicollinearity among the
study constructs that we used.
The correlations are shown in Table 02 given as follows:Table 2: Correlations
LC
LC
1
RA & TP
-0.1473
TR EV
0.0508
MOS
0.1212
Interest
0.0338
Gender
0.2258
Education
0.1245
Idea generation -0.0661
RA&TP
TR EV
MOS
Interest
Gender
1
0.1421
0.1749
-0.0329
0.0596
-0.0503
0.2992
1
0.6144
1
0.0650 0.1890
1
-0.0507 -0.0859 -0.0105
1
0.1232 0.0408 -0.0183 0.0285
0.5910 0.6554 0.0561 -0.0334
Education
1
0.0102
Therefore, the results of the various tests for checking the unidimensionality, reliability and
discriminant validity show concrete evidence of the internal and external validity of the
measurement scales which have been used in this paper.
Table 3: Gender
Frequency Percent
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53.7
44
46.3
95
100
48
Percent
21.1
23.2
26.3
10.5
18.9
100
49
Chi-square/
df
GFI
AGFI
CFI
RMSR
RMSEA
Remarks
0.90
0.98
0.09
0.036
Model fit
for
prediction
Note: (2/df) 3, GFI and CFI > 0.9, AGFI >0.8, RMSR < 0.1 and RMSEA 0.08.
Where as GFI = goodness-of-fit index; AGFI = adjusted goodness-of-fit index; NNFI = nonnormed fit index; CFI = comparative fit index; RMSR = root mean square residual; RMSEA =
root mean square error of approximation.
Figure 1:
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Figure2:PathEstimatesofResearchModel
Figure3:TvaluesforResearchModel
51
Hypothesis Testing
Hypothesis 1 and 2 are postulated that Low Commitment and Risk Aversion/Time Pressure are
barriers to creativity and have negative effects on idea generation. However, the direct paths
between Low Commitment towards barriers to creativity and Risk Aversion/Time Pressure
towards barriers to creativity are insignificant since the regression coefficients (11 and 12) are
(0.14 and 5.28) with insignificant t-values for both of them. These shows an insignificant
statistical result and conclude that Low commitment and Risk Aversion/Time Pressure issues
does not hampers idea generation in our chosen sample.
However, Hypothesis 3 and 4 are postulated that Threatening Evaluation and Mechanistic
Organizational Structure is a barriers to creativity and negatively affect Idea generation. The
regression coefficients (13 and 14) are (6.14 and 5.56) with t-values of 4.37 and 4.47. This
clearly portrays a significant statistical result and deduces that when there is a high level of
Threatening Evaluation and Mechanistic Organizational Structure in organizations, it serves as
impediments/barriers to creativity.
Table 9 shows relative hypothesis test results for research model under study.
Hypothesis
H1
H2
H3
H4
H5
H6
H7
Co-efficient
11= 0.14
12= 5.28
13= 6.14
14= 5.56
15= 0.017
16= 0.023
17= 0.12
t-values
0.00
0.00
4.37
4.47
0.32
0.22
4.56
Sig.
Non-supported
Non-supported
Supported
Supported
Non-supported
Non-supported
Supported
52
various dimensions play a decisive role in impeding the workforce to think creatively and reduce
novel idea generation. This study is being an empirical investigation popped up with results that
various dimensions of barriers to creativity undermine idea generation.The most prominent
finding of the study is that a high level of importance and value that has been calculated for
threatening evaluation and Mechanistic Organizational Structures i.e. two important variables of
creativity barriers. It is concluded in our study that least concern was reported about Low
Commitment, and Risk Aversion & Time Pressure, which is totally in line with studies conducted
by Bishop (1997) and Amabile (2002).
Low commitment has no affect upon idea generation in our sample just because in order to be
creative, employee not only needs to be committed to the job but require freedom, trust and idea
support. As our chosen sample predicted that there is no issue of commitment among advertising
firms employees and a climate having higher level of freedom, trust and supporting new ideas,
employees are purposely doing their job in such a manner as they like so they are creative and
exercise organic control for strategic alignment towards organizational goals.
Secondly, the sample of study have not clearly acknowledged one of the hypotheses i.e. Risk
Aversion and Time pressure does not affect idea generation activity as a better motivating/
instrument, and they are least concerned with Risk Aversion and Time pressure issues at
workplace for idea generation and creativity. This is also in line with surprising results already
investigated by Amabile (2002). So, this hypothesis has been validated in connection with
previous research done.
In this study, it has been concluded that, tough and rigid climate characterized by threatening
evaluations, mechanistic structures and rigid rules is potential threat for advertising firms that
needs to focused and overpowered for better productivity. Workers who execute their activities in
a predefined way having no autonomy to alter or redefine their assignments will ultimately
impede creativity.
Based on the analysis and results obtained, it is concluded that an approach to enhance and boost
up idea generation for achieving innovation in work performance with the help of reducing
Threatening Evaluations and Mechanistic Organizational Structure is a simplest way. It is
suggested that the Top Level Leadership of advertising firms must exert their focus upon further
humanizing their organizational environment by reducing impediments/barriers to foster idea
generation and creativity.
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The HR and Marketing experts may revise and improve their organizational environment and its
working in order to achieve a competitive advantage. For that reason, this study shows empirical
results that may be useful for the Top Level decision makers in organizations, as the results have
clearly showed the considerable relationships and links between various dimensions of barriers to
creativity and idea generation process for creativity in organizations. This study contributed to the
literature by discovering a model having key facts regarding the insight about employees of
Advertising Industry of Pakistan, which were not empirically investigated in Pakistani context up
until now.
The academic implication of this study is that a new dimension was explored in developing
country context and knowledge on the subject field has been enlarged. Through this approach, an
organizational culture can be altered by applying this tested model in order to cope up with latest
challenges and threats faced by 21st century organizations. Moreover, an empirical investigation
will further provoke the issue under consideration to further enumerate the impediments to
creativity in a better way in other social and scientific field of studies and will make effort to
reduce them in order to gain competitive advantage.
RESEARCH LIMITATIONS
A sample chosen for this study was reasonable in number/size, but due to limited resources like
time factor and financial resources, the study was restricted to a sample chosen from only Top
five advertising industry firms of Pakistan. This study was conducted in Pakistani perspective so
it is not a better idea to generalize the results to other Asian Countries as the economic,
technological, environmental and political situations are very much different from Pakistan.
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