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Adaptive US Inc.
Mastering CBAP V3
Copyright notice
Introduction
We will be glad and thankful if you can share your feedbacks and
suggestions on the book. Please send your feedbacks and
suggestions to Info@AdaptiveUS.com.
Table of contents
Copyright notice ............................................... 1
Introduction ................................................... 2
Feedbacks and suggestions on the book .......................... 2
Unique benefits of working with us ............................. 7
Our key clients ................................................ 7
Adaptive workshops catalogue ................................... 8
1. Preface and Introduction 10
1.1 What is business analysis? ................................ 10
1.2 What is IIBA®? ............................................ 13
1.3 What and Why of CBAP® ..................................... 15
1.4 Underlying competencies ................................... 24
2. BA key concepts 25
2.1 Key terms ................................................. 25
2.2 Requirement Classification ................................ 26
2.3 Stakeholders .............................................. 27
3. BA planning and monitoring 29
3.1 Plan BA approach .......................................... 32
3.2 Plan stakeholder engagement ............................... 39
3.3 Plan BA governance ........................................ 45
3.4 Plan BA information management ............................ 49
3.5 Identify BA performance improvements ...................... 56
4. Elicitation and collaboration 60
4.1 Prepare for elicitation ................................... 63
4.2 Conduct elicitation ....................................... 67
4.3 Confirm elicitation result ................................ 70
4.4 Communicate BA information ................................ 72
Govern
ment
Mastering CBAP V3
Devise strategies
Drive change
What is IIBA® ?
What is BABOK® ?
Certification process
write.
You can download the CBAP® handbook for a
detailed application process at IIBA® web-
site.
Knowledge areas
Knowledge areas
Tasks
Underlying competencies
Key terms
Requirement Classification
Business requirements
• Goals, objectives and outcomes which indicate the reason for initiating a change
Stakeholder requirements
• Stakeholder needs which must be met to achieve business requirements
Solution requirements
• Capabilities and qualities of a solution that meets stakeholder requirements. It is
broadly classified into:
• Functional requirements
• Non functional requirements or quality of service requirements
Transition requirements
• Capabilities that the solution must possess inorder to facilitate transition from
current state to future state
Stakeholders
Identify BA Plan BA
performance information
improvements management
Improvements Approach
5. Business
Analysis
Performance
Assessment