9 Skills Competency Matrix PDF

PRESENTATION
SKILL COMPETENCIES MATRIX

for Malaysia ICT Industry
July 2, 2013
INTRODUCTION
The study on the Skill Competencies Matrix for the
Malaysia ICT Industry which was completed in 2010
is an initiative undertaken by MDeC to establish
a common Terms of Reference
for knowledge workers, employers in the ICT sector,
institutes of higher learning, and government
planners.
Bridging the supply and demand imbalance
Years of supply demand imbalance fuel
intense competition for talent and increase
pressure on competitiveness
Spent huge Implemented Have no Lacked a central
$$$ to study multiple solutions common meeting point
imbalance to stop the gap language platform
supply demand
Universities
? Industries
Linking industry and university
Industry look for essential job functions and
required experience while academia speak
about skills and knowledge learnt
The SECRET is to link between
the Skills Competency and Job Functions
supply demand
Universities Industries
Document the linkage in a matrix and

make it as a Terms of Reference
Adopting a structured approach
Adopt a structured approach to classify the job
types and industry
Mirror a hierarchical system of classification
used in the living organism study - taxonomy
Critical to define the most logical principle of
classification to group the jobs
Living Organism Skills Matrix
Level 1 Order Industry
Level 2 Family Value Chain
Level 3 Genus Function
Level 4 Species Skills
Scope of project
High
MSC
Job Value
(ICT Focus)
Non MSC
(ICT Related)
Low
Non ICT ICT
Job Type
Before we get to the Skills
Competencies Matrix, lets review
the target users of the
classification.
2 Working
Professionals
1 3
Employers Students
Terms of Reference
5 4
Government University
Planners Administrators
Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.
2 Working
Professionals
Standardize job descriptions
Identify core and elective skills

1 3
Employers Students
Have better understanding of job fit
Use to recommend training needs

Terms of Reference
Know range of salary for specific job
roles
Use for work appraisal and

5 compensation scheme 4
2 Working
Professionals
1 3
Employers Students
Understand job expectation and job fit/match
Terms of Reference
Calibrate salary expectation
Better knowledge of market rate and skills

expectation
Less dissatisfaction on overpay and underpay

5 4
2 Working

Professionals
Pursue education with clearer
understanding of job expectation
1 3
Assist to select right courses or
Employers
subjects and relevant projects focus Students
Aware of the skills competency levels
required
Terms of Reference
Know the range of salary and
expectation
Use to5 chart career path 4

Understand precisely
2 whatWorking
the industry wants and
requirement Professionals
Be more objective when developing curriculum for
1 entry level jobs 3
Employers Students
Define the fundamental body of knowledge required
for job groupings
Terms of Reference
Objectively introduce projects and assignments to
develop the required skills
5 4
Better understanding Working
2 of Talent Development requirements
Professionals
and Training Needs of the Industry
Improve ROI of Training and Development plans

1 3
Focus on differentiating factors
Employers Students
Improve quality of data collection and measurement
Terms of Reference
Enable focus on high-value jobs and skills expectation
5 4
I know you are keen to get to
the Skills Competencies
Matrix, but lets us share the
key findings in the process of
classification.
Sharing the key findings
Level Classification Findings
Level 1 By Industry 1 ICT Industry
Level 2 By Cluster 4 Job Clusters
Level 3 By Value Chain 17 Job Groups

Level 4 By Function 114 Job Types
Level 5 By Naming 432 Job Titles
Normal MSC Malaysia Industry Cluster - CMM,

SSO & INT but in Skills Competency Matrix,
a new cluster (SDD) was classified and added
MSC Malaysia Skills Competency Matrix
ICT Industry
CMM SDD INT SSO
Creative System Design Information Shared Services

Multimedia & Development Technology & Outsourcing
Creative Content Architectural Design Software Development Contact Centre
Pre-Production
IC Design Database Management Human Resources
Creative Content
Production System Design Technical Support Finance & Accounting
Creative Content Software Engineering IT Consultancy

Post-Production
IT Sales & Marketing
Creative Content
Management IT Management

Level Classification Matrix
By Industry
Level 1 ICT Industry MSC Malaysia
(ICT Industry MSC focus)
By Industry Cluster
Level 2 CMM SDD INT SSO
(MSC Malaysia Cluster)
Level 3
By Job Grouping
(Job Value Chain)
By Function
Level 4 27 Job Types 25 Job Types 42 Job Types 20 Job Types
(Job Types)
Level 5
By Naming 112 Job Titles 64 Job Titles 180 Job Titles 76 Job Titles
(Job Titles)
Total of 432 job titles studied across the 4 clusters,

239 job titles (55%) are suitable for entry level
Special By Entry Level
Study
75 Job Titles 47 Job Titles 71 Job Titles 46 Job Titles
(Job Titles)
Content of Skills Competency Matrix
1. Industry Cluster 14 vital information captured
2. Job Type in each Matrix
3. Job Code
4. Job Description
Challenge was to dissect the
5. Job Grouping
job value chain and identify
6. Education Level
7. Similar Job Titles
the skills requirements and
8. Experience Level competency expectations
9. Certification Level
10. Salary Range Lack of industry consistency,
11. Technical Skills scale of operation and pace
12. Soft Skills of technology usage are
13. Competency Expectation critical elements dictating the
14. Entry Level content of matrix
Now, lets take a look at the
Skills Competencies Matrix
An example of a skills competency matrix

1 15
2 3
4 6
13 14
5
7
8
9
10
11
12
1
Industry Cluster in
which this job title
falls under
3 2
Job Code Most common Job
assigned to Title used for this
this job title job function

6 5 4
Academic Job Grouping Description of
qualification within this Job Function
preferred by industry
employers cluster
Other job titles
used for the
Job level & industry same job function
experience applicable 7
for this job type
8
9
Industry certification & salary range
10
Description of
technical skills
associated to
this job function
11 Skills in
darker shade are
required skills
12 Skills in
lighter shade are
elective skills
13
Level of core
soft skills
preferred by
employers
14 Description
of competency
expectation

Herere the next steps on the
Skills Competencies Matrix
NEXT STEPS
SCM 2.0 which is currently ongoing and expected to be completed
later this year, will focus on the following:
Review & update job groups, job types and skill competencies
for each job type
Provide snapshot of salary ranges for each job type
Provide professional industrial certification for each job type, if
any
Provide job demand & high value job (HVJ) indicators for each
job type
Searchable Online version
KEY ENHANCEMENTS-SCM 2.0
High Value Job Job Demand
Indicator Indicator
TRIZ
RM 2,000-
RM 2,500
Salary Range Certification

Thank you for your time.
Please contact us for

further information.
DeltaKnot International
www.deltaknot.com
Steven Teo
steven@deltaknot.com
Mobile:012 200 6909

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PRESENTATION

SKILL COMPETENCIES MATRIX

Document the linkage in a matrix and

Identify core and elective skills

Use to recommend training needs

Use for work appraisal and

Better knowledge of market rate and skills

Less dissatisfaction on overpay and underpay

Use to5 chart career path 4

Improve ROI of Training and Development plans

Level 3 By Value Chain 17 Job Groups

Normal MSC Malaysia Industry Cluster - CMM,

CMM SDD INT SSO

Creative System Design Information Shared Services

Creative Content Software Engineering IT Consultancy

Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.

Total of 432 job titles studied across the 4 clusters,

Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.

Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.

Copyright 2013 DeltaKnot International Sdn. Bhd. All rights reserved.

Salary Range Certification

Please contact us for

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