SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)

Subject: production and operations management

Sample Questions:
Section I: Subjective Questions

1. What are the inputs required to plan a master production schedule?

2. What are the different operations schedule types based on time and applications?

3. What is cellular manufacturing?

4. Write any five characteristics of mass production.

5. What is chase strategy of aggregate planning?

6. What are the objectives of good maintenance system?

7. What are different types of layout? Which one is suitable when the product is
immovable?

8. What are the basic activities of preventive maintenance?

Section II: Objective Questions

Multiple Choice Single Response

1. Inadequate production capacity ultimately leads to

1] Low Productivity
2] Poor Machine Utilization
3] Poor Customer Service
4] Poor Planning

2. Technique which can help an organization to reduce inventory is called

1] MRP
2] TPM
3] CPM
4] CRM

3. How to calculate variance under the probability aspect of project planning?

1] Square root of { ( b-a ) / 6 }
2] Square of { ( b-a ) / 6 }
3] Square of { ( a-b ) / 6 }
4] Square root of { ( a+b ) / 6 }

4. With reference to the statistical control chart , if the process is in the state of
statistical control, the fluctuations are due to
 SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: production and operations management

1] assignable variability
2] sequential variability
3] random variability
4] occasional variability

5. The specially trained individuals responsible for leading six sigma teams through
the DMAIC process are referred to as
1] DMAIC Professionals
2] Green Belts
3] Master Black belts
4] Black belts

6. " What your process can deliver " is termed as

1] Variation
2] Control
3] Process Capability
4] Variance

7. Who is responsible for the selection of the job for method study?
1] Operator
2] Manager
3] Inspector
4] Storekeeper

8. What do you mean by the situation where the component is not completely rejected
but it is to be corrected?
1] Reprocessing
2] Reproduction
3] Quality assurance
4] Inspection

9. Which is the next step to the scheduling in the planned maintenance work cycle?
(2)
1] Controlling
2] Recording
3] Executing
4] Planning

10. Some of the common Objectives of a good layout are as following

1] Economy in material handling
2] Efficient utilization of available space
3] Minimization of production delays
4] Minimization of rejections

Multiple Choice Multiple Response

11. What are the benefits of having the plant location near to the market?
1] Liaisons with dealers and wholesalers can be maintained economically and easily
2] Recovery from customers is easy and time saving
 SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: production and operations management

3] Labour turnover rate is low

4] Many administrative problems which cause perpetual headaches and add to costs
are avoided
12. Which are the factors on which the structure of the transportation cost depends?
1] Average distance of shipment
2] Characteristics of the commodity
3] Power
4] Medium of shipment

13. JIT results in following benefits to the user company

1] Reduced inventories of raw materials, purchased parts, work in progress and
finished goods.
2] Zero or reduced incoming inspection.
3] Early detection and correction of non-conformances thereby improving quality of
purchased parts.
4] Slow response to engineering change requirements.

14. Some of the main principles of Six Sigma are:

1] Genuine Focus on customer
2] Data and Fact driven management
3] Process focus management and improvement
4] Efficient supply chain management and logistics.

15. What are the advantages of Critical Path Analysis?

1] It forces a through pre-planning
2] It gives equal weightage to control all activities.
3] It indicates the optimal start and finish times of each activity of the project.
4] It increases the coordination of tasks

16. Which are three different bases to establish an activity time?

1] Actual measurement
2] Past experience
3] Judgement
4] Historical data

17. The significant features of MPS are as follows

1] The MPS gives detailed timetable for making individual products.
2] The timetable meets requirements of aggregate plan as efficiently as possible.
3] The MPS works within the constraints of production plan but produces more
specific schedule by individual products.
4] MPS and MRP are not related with each other.

18. In management prospective, Kanban is a visual indicator that triggers replenishment

of item, such as
1] Card
2] Bin
3] Rack
4] Store
 SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: production and operations management

Fill in the Blanks

19. BLANK means assignment of task or work to a facility.

1] Controlling
2] Loading
3] Coordinating
4] Directing

20. The loss due to non-absorption of overheads for the period the machine is under
breakdown is called as :BLANK
1] Opportunity cost
2] Down time cost
3] Added setup cost
4] Cost of repairs

21. The :BLANK anticipates failures and adopts necessary actions to check failures
before they occur.
1] Shutdown Maintenance
2] Design-out Maintenance
3] Corrective Maintenance
4] Preventive maintenance

22. The :BLANK includes preventive maintenance activities which are carried out
when the machine is still running.
1] Running Maintenance
2] Design-out Maintenance
3] Working Maintenance
4] Preventive maintenance

23. BLANK is the amount of time the master schedule extends into future.
1] Time Fence
2] Supply Chain
3] Planning Horizon
4] Critical Path

24. In case of Batch Production , when batches are small, :BLANK is the ratio of direct
workers to supervisors, and vice versa.
1] Equal
2] Higher
3] Lower
4] Negative

25. BLANK activity is concerned with looking at events that will occur in future.
1] Planning
2] Staffing
3] Scheduling
4] Coordinating
 SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: production and operations management

26. BLANK means assignment of task or work to a facility.

1] Controlling
2] Loading
3] Coordinating
4] Directing

27. The :BLANK ---- represents the irreducible minimum time required to complete an
activity.
1] Pessimistic time
2] Standard time
3] Normal time
4] Crash time

28. BLANK cost is the resultant of failure of the product delivered to the customer or
put into the service.
1] Prevention Cost
2] External Failure Cost.
3] Appraisal cost
4] Hidden cost

State True or False

29. Production Planning can be centralised or decentralised, Production Control will

always be diffusive activity.
30. Once three time estimates are converted into a single time estimate, there is no
fundamental difference between PERT and CPM as regards to time analysis of the
network.
31. A sampling plan which perfectly discriminates will have vertical OC curve.

32. Six sigma does not strive for perfection.

33. Any proposed change must not be intimated to workers in advance.

34. The role of operations management is to transform a companys inputs into the
finished goods or services.
35. Six Sigma uses proactive thinking.

36. The main purpose of Kanban Systems is to streamline manufacturing and

procurement processes rather than relying on computer simulation to suggest when
to order.
37. Scheduling should be done on daily basis if the company makes promises in days.

38. The master schedule is the more detailed version of the aggregate plan, usually by
end of products or weeks.
Match the Following

39. 1] Proximity to market 1] Fragile product

2] Industrial and labour attitude 2] Productivity of labour
3] Legislation and taxation 3] Licenses
 SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL)
Subject: production and operations management

4] Community Facilities 4] Educational facility

5] Transport facility
6] Safety factor

40. 1] Number of cards 1] Each bin card is specified with the

number of items from which total
Kanban size can be determined.
2] Lead Time 2] The time to replenish Kanban from its
source.
3] Lot Multiplier 3] Use this if it makes sense to replenish
material in fixed multiples.
4] Allocation percent 4] Indicates percent distribution of
demand for a particular item across
multiple locations.
5] Number of days of safety stock you
want to maintain.
6] How much material is required each
time for replenishment when Kanban is
signalled

41. 1] Minimization of production delays 1] Objective of good layout

2] Maximum visibility 2] Principles of good layout
3] Scale model 3] Layout analysis
4] Factor Analysis 4] Method to evaluate layouts

5] Technique for evolving and analysis

of layouts
6] Modelling approach to layouts

42. 1] Pure Serviceability 1] Performance to expectation

2] Poor Service 2] Limited capacity for service
3] Turnaround time 3] Increase Responsiveness
4] Efficiency 4] Perform activities well and at the
lowest cost
5] Delighted approach

6] Unlimited accessibility to the

customers