Knowledge Management is an Important Role in The

Development of Individuals in an Organization

Anthony Aprilianto1; and Jarot S. Suroso2
Binus Graduate Program, School of Information System, Master of Information System Management
Binus University
Jl. K.H. Syahdan No.9, Palmerah, Jakarta Barat 11480
anthonyaprilio@gmail.com

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ABSTRACT

At this time, many organization are growing rapidly. That organization have successfully implemented Knowledge
Management. Knowledge Management is familiar in the organization. Many organization use it for develop their
member. If Knowledge Management can be implemented well, their member will develop. If their member develop,
their organization will develop. This paper will discuss about Knowledge Management in organization and how
important it for the organizations progress. Because Knowledge Management is believed to affect the progress of
the organization. This paper will discuss about Knowledge Management and the things that must be taken to ensure
that Knowledge Management can run optimally and effectively. Through the implementation of Knowledge
Management can predict the future of an organization. The stage of collecting data and information in the form of
journals, books, and paper is method is used to collect information. This paper will explain on Knowledge
Management in organizations, the benefit of the organization, and how to implement.

Keyword : Knowledge Management, organization, implement

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INTRODUCTION In information systems, there is one concept

At this time many organization are engaged
in business, competitive rivalry between one
organization with another organization is increasing
also. The competition is one of the challenges and
barriers faced by the organization itself. To overcome
this, one of the ways that can be used in order for a
Organization may be superior to other organizations
is to use it well the information that exist within the
organization that can be used to meet the needs
information from the organization.
Organizations have many members. Each
member has different culture and ability.
Organizations have to manage their members so that
members can contribute and give everything of
theirs. Because members are assets in the
organization. The problem is turnover of member, it
makes organization difficult to adapt and teach new
member, give lessons on member need time and cost.
It is a challenge for organization how to manage them
so they can give contribution to the organization.
that science can answer the challenge The concept
that knowledge is Knowledge Management.
Knowledge management is not is a new concept.
However, its use in an enterprise fixed plays a very
important. It is also recognized by Gao, Li, & Clarke,
(2008) stated that the effective and efficient
management of the organization and mobilization of
knowledge from personal knowledge can help in
achieving the goals of the organization.
Knowledge management is a concept for
managing existing knowledge so that knowledge is
not lost from a organization. Therefore, should be
understood first real sense of the term knowledge to
more understand this concept. According to Groff &
Jones (2003). Groff & Jones (2003) also divides
knowledge into two types, namely tacit and explicit
knowledge. Tacit knowledge is that are personal
knowledge obtained from individual experiences and
factors related to such values, perspectives, and
personal beliefs. Explicit knowledge can be said as
tacit knowledge which has been documented and
articulated into a formal language, and much easier to
be shared between individuals. Tacit and Explicit
knowledge are strategies of Knowledge Management.
Knowledge Management as a discipline has
been a focal point of discussion over the past
decades. In recent years, the importance of KM has
been widely recognized as the foundations of
industrialized economies shifted from natural
resources to intellectual assets.
In the concept of knowledge management,
there are stages that must be done in order to the
application of knowledge management to be
effective. According Dalkir (2005), there are three
stages major in knowledge management cycle which
is an integration of the cycles of knowledge
management of Meyer & Zack, Bukowitz &
Williams, McElroy, and Wiig is knowledge capture
and / or knowledge creation, knowledge sharing and
dissemination, and knowledge acquisition and
application. A very important stage in the cycle of
knowledge management is knowledge sharing and
dissemination. According to Bergeron (2003),
knowledge sharing and dissemination the
transmission of information from one person or place
to another person or place.
The management of knowledge has
generated considerable interest in business and
management circles due to its capability to deliver to
organizations, strategic results relating to
profitability, competitiveness and capacity
enhancement (Chua, 2009; Jeon, Kim and Koh 2011).
The management of knowledge is promoted as an
important and necessary factor for organizational
survival and maintenance of competitive strength.
KM is identified as a framework for designing an
organizations strategy, structures, and processes so
that the organization can use what it knows to learn
and to create economic and social value for its
customers and community. Organizations need a
good capacity to retain, develop, organize, and utilize
their members' capabilities in order to remain at the
forefront and have an edge over competitors.
Knowledge and the management of knowledge is
regarded as an important features for organizational
survival; while the key to understanding the
successes and failures of KM within organizations is
the identification of resources that allow
organizations to recognize, create, transform and
distribute knowledge. Organizations that effectively
manage and transfer their knowledge are more
innovative and perform better (Riege, 2007).
Knowledge management has many aspects
that must be considered to be considered its use in the
organization. However, at this writing, only to be
discussed what benefits can be obtained and barriers
that may arise, as well as things that must considered
in the implementation of knowledge management. Of
these things to do analysis of the use of knowledge
management in the future. So as a result of writing
This can be used as consideration for the organization
that will implement Knowledge management.
LITERATURE REVIEW
Knowledge management is a very important
concept to be applied in the management of
knowledge within the organization. One of the factors
that affect the importance of the use of knowledge
management is the possibility of a great loss of
whether implementing knowledge management.
Currently the application of knowledge management
more many do business enterprises due to their
knowledge management, information which is
contained in the organization can be managed as well
as possible and become knowledge which can be
used for the analysis of business strategy that needs
to be taken to improve Competitive advantage and
competition with other organizations. In addition,
another reason the amount of the application of
knowledge management is done in the field of
business is knowledge that there can be utilized to
carry out the innovation of a product. Its application
in the field other than business is also possible with
adjustments on activities carried out within the
organization.
Many organizations have realized that
technology-based competitive advantages are
transient and that the only sustainable competitive
advantages they have are their members and so to
remain at the forefront and maintain a competitive
edge organizations must have a good capacity to
retain, develop, organize, and utilize their member
competencies (Gronhaug and Nordhaug, 1992). The
realization came that processes and technology alone
are not enough to drive an organization but its human
force (staff) are very integral pivot in organizations
success. Therefore, in order to manage knowledge
effectively, attention must be paid on to four key
components: Knowledge, People, Processes and
Technology (KP2T) (Desouza 2011). In essence, the
focus of KM is to connect people, processes, and
technology for the purpose of leveraging knowledge.
Technologies needed in knowledge
management, among others: (1) hardware hardware
is needed in knowledge management such as
computers, hard disk, and so forth; (2) software
software is needed to run knowledge management
such as Enterprise knowledge manager; (3) network -
a network that required by the organization in
implementing knowledge management system such
as the Internet and intranet.

Knowledge management is applied to the

organization can have the result that different thing. It
is also affected by how each of these organizations
manage knowledge there and then use it to solve
problems that arise in the activities occurred in the
organization's day by day.

METHODOLOGY
Knowledge Management is highly
dependent on the context and cannot be validated
separated from practical implementations. It is one of
the main objectives of Knowledge Management
research to construct solutions which achieve
practical impact and benefits as the main goal.
Therefore, our framework is built as a design science
research approach (Hevner et al., 2004) based on a
thorough literature analysis of frameworks and global
influence factors, we have identified gaps and
extension needs to create this new artifact. The
framework is initially validated in a first case study
(Yin, 2003) in an educational setting as proof-of-
concept. By this, we aim at progressing from a
conceptual framework towards theory building for
knowledge management settings.
Framework Construction
In a first step, we have identified
commonalities of the diverse frameworks (strategies,
processes, knowledge resources, tools) and
harmonized the different terminologies. As a second
step, extensions were derived and mapped to the
initial components of the framework. The
components were continuously revised during the
literature analysis.
The complete framework consists of the following
components :
In the following, we describe the
components in detail we focus not solely on
identifying those components but provide potential
instantiations as well as main relations. As an
example, potential instruments are listed as design
alternatives. By this, the framework also creates a
solution space for global knowledge management
design.
DISCUSSION
Right now many organizations are using knowledge
management in organization event. According to
McCormick (2007), outside of their own country,
knowledge management has been widely adopted by
major organizations such as Shuffle Master, world
bank, Pratt & Whitney, and Southern Co .. This is
because more and more perceived importance of
implementing knowledge management in a
organization when viewed from the side benefits that
can be obtained.
The benefits of Knowledge Management
in organization :
First, improve the individual's ability in problem
solving and decision decision. This may occur
because of the presence of knowledge management,
every existing knowledge in the organization has
been managed well so that knowledge more easily
obtained and used for the analysis of the problem that
occurred that can be used to determine the best
decisions need to be taken to tackle these. For
example, the problem in terms of determining the
distribution area for a product that has the potential
sales high in a organization. With the knowledge
management, top-level management can took the
decision to utilize data and information about the
sales period before and then convert it into
knowledge that can be analyzed to determine which
areas have high sales for later distribution the number
of products is higher than the low sales areas.
Second, improve the close relationship between
individuals. Interaction or communication between
the individual is very important for individuals within
the organization to work more as a team rather than
personal. In addition, with the interaction can also
keep harmony within the organization. With the
knowledge sharing, which is one stages of knowledge
management, relationship between individuals can be
strengthened due to the process This knowledge
sharing, knowledge of the individual can be
distributed to individuals other then utilized as well
as possible for the organization.
Third, it helps individuals to innovate. With
knowledge management, each individual can acquire
and manage the information they want more easily
because information has been structured. In addition,
any individual can avail with the best knowledge
gained from knowledge sharing. Of these things, of
course, can encourage innovation and develop one's
ability to contribute in Organizations considering the
amount of information and knowledge acquired.
Barriers to Implementation of Knowledge
Management in Organizations
First, a lack of confidence in the other
people in the organization. These barriers usually
experienced in the process of knowledge sharing.
With a sense of distrust others, an individual would
be reluctant to share their knowledge with other
individuals. This could hamper the implementation of
the management knowledge Organizations
considering knowledge sharing can be regarded as a
very important milestone in knowledge management.
The only way to overcome this is to return to self The
individuals each. Every individual should be able to
avoid negative thinking will others and also eliminate
the selfishness that has so deployment activities
knowledge can be done easily.
Second, the technology does not support the
concept of knowledge management. On the
implementation of knowledge management, of
course, a need for technology to support their use on
the organization. But sometimes, the existing
technology can not support the process in knowledge
management. As an example, namely the
unavailability of the intranet to support the process
knowledge sharing within the organization. To cope
with this kind of thing, a solution to do is doing a
good analysis of the technology required and
providing technology required before implementing
knowledge management so that they would not affect
the effectiveness of the use of knowledge
management in organizations.
Third, inadequate understanding of the
human resources of knowledge management and
resources are less skilled. Human resources is an
asset important to any organization. But these human
assets must be supported by and adequate
understanding of the concept of knowledge
managament.
Fourth, 'culture' in the organization.
According Jasimuddin (2006), culture the
organization is an important element in the successful
implementation of knowledge management. 'Culture'
here refers to the activity or process that is usually
done by members day by day, so it has become a
habit that it is difficult to adapt and familiarize
themselves with the 'culture' of new knowledge
sharing as contained in knowledge management
Future of Knowledge Management in
organizations
Based on the analysis of the benefits and
constraints contained in the application knowledge
management, knowledge management can be
expected to use the more increased. This can be seen
from the many advantages that would be obtained by
Organizations or organizations and individuals in it in
applying knowledge management such as the cost
and time efficiencies, facilitate decision-making, and
defining a strategy.
For the future, will use knowledge
management in Indonesia alone will more increasing.
This is because the business will continue to increase
in competition between firms in Indonesia and the
needs of organizations realize the importance of the
application of knowledge management in an effort to
manage intellectual assets that exist within the
organization.
CONCLUSION
Knowledge management is an important
concept to be applied to each Organizations,
especially the turnover of members (and out of) high.
This is because knowledge is an important asset that Knowledge Management can make
needs to be managed and utilized properly to gain orgazination has better future. Because Knowledge
competitive advantage and assist in achieving Management can manage member how to improve
corporate goals. Without good knowledge their skill. How to make something. How to do better.
management, a organization has a high risk for How to be the best.
experiencing loss.
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