RE: GS=CUI193I Escalatingdaim to CS, l'receivedan hemthat is not as described[#SG ?

01 I SR# 1-102192413656
I FebruaryA)l7at9;16AM

RE:GS=CU1193| Escalatingclaimto CS, I receivedan itemthat is

not as described[#SG?01 ] SR# 14A2192483656

DearPaul,

Thankyoufor contactingeBayregardingtheADIDASNMDR1 PK PRIMEKNIT TRICOLOR

TRpCOLORBLACK882887(262788/,83698) thatyou recentlypurchased.I understand
that
I wantyouto knowthat I woulddo my bestto
you receiveditemthatyou deemedas counterfeit.
havethis caseresolvedas soonas possible.

In orderto mntinuewiththe investigation of youreBayMoneyBackGuaranteecase,youmust

destroyanddiscardthe item(if it wasnt discardedby the manufactureror lawenforcement)
and
provideeBaywitha declaration confinningthe item'sdestruction Thisis
or confiscation.
necessaryas it maybe illegalto shipthis itemback.

eBayis unableto reimburseyoufor costsrelatedto showingthatthe itemis counterfeit.

Documents givento us mayalsobe givento the seller,if needed.

Pleaseprintout,andthensignanddatethedeclaration below.Scanor takea cleardigitalphoto

andsavethefile on yourdevice.
of thesigneddeclaration
as oneof thefollowingfile formats:*.gif,*jpg, *.png,or pdf.For
Note:Savethe dec-laration
securityreasons,we don'tacceptanyotherformatsor aggregated (compressed) or executable
files.

Thedeclaration mustcontainyourrealname,casenumber,eBayitemnumber,andan actual

signaturewithdate.Reviewtheotherinformation to ensureit'sconect.Youmaynotreceivea
refundor be ableto appeala case if is
anything unong in the dedaration.lf youUliketo add
anythingelse,pleaseput it underthe signatureline.

We mustreceiveyourdeclaration within3 daysof the dateof thisemailso we caninvestigate

by then,yourcasewill be closbd.
yourcase.tf we don'treceiveyourdeclanation

we cant giveextensions
Unfortunately, to thetimeperiod.We'llreplywithan updateon your
casewithin72 hoursof receivingyourdeclaration.
pleaseclickon thefollowinglinkandfollowthe steps
Tosubmitthe completeddeclaration,
below:

1. Signin usingyouremailor eBayusername andpassword.

2. Select'General ftom
infonnation' the'Document type'drop{own menu.
on yourdevice.
3. Select'Addfile,'andthenlocatethe copyof the declaration
4- Providea descriptionof yourdocumentin the 'Comments'field.
5. Reviewthe information abouthoweBayprotectsyourprivacyandcheckthe boxto confirm
thatyouagree.
6. Select'Send'andwaitfor the confirmationto appearto ensureyourdocumentshavebeen
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