Você está na página 1de 21

How to fix: Svchost.

exe (netsvcs) memory leak or high CPU


usage problems
Svchost.exe is a generic and legitimate Windows process that loads several other critical services
for proper Windows operation. But in several cases users are complaining that Svchost.exe is
hogging their CPU or Memory resources without obvious reasons e.g. at moments when the user
doesn't run any programs.

In many occasions, I have troubleshooted the Svchost.exe (netsvcs) problem by using different
solutions to resolve the problem depending on each situation.
From my experience, the Svchost.exe high usage problems in most cases occur on computers
that are infected by a virus or a malware program. In the rest of the cases, the Svchost.exe
(netsvcs) high CPU or Memory leak problems, can be caused by a Windows Update, or by a full
Event log file or by other programs or services that start many processes during their execution.
In this tutorial you can find detailed instructions on how to troubleshoot and resolve memory
leak or high CPU usage problems caused by svchost {Svchost.exe (netsvcs)}.

How to solve 100 % Svchost.exe (netsvcs) High


Memory or CPU usage problems.
Solution 1. Scan your computer for viruses.
Solution 2. Find and Disable the service that cause the "svchost" high usage problem.
Solution 3: Empty Event viewer log.
Solution 4: Troubleshoot Windows Updates problems.
Latest updates and solutions to fix the "svchost" high usage issue.

Solution 1. Scan your computer for viruses.


Many viruses or malicious programs can cause the svchost.exe high CPU/memory usage
problem. So, before you continue to troubleshoot the Svchost.exe high CPU usage problem, use
thisMalware Scan and Removal Guide to check and remove viruses or/and malicious programs
that may be running on your computer.

Solution 2. Find and Disable the service that causes the "svchost" high CPU
usage problem.
Svchost.exe is a process that is needed by several services or programs in order for them to run.
So, determine which service or program runs under the svchost.exe process and is hogging your
system's CPU and memory resources and then proceed to disable or totally uninstall that
program (or service).

1. Press Ctlr+Alt+Del keys simultaneously and then open Task Manager.


2. At Processes tab, check the Show processes from all users checkbox.
3. Right-click on the high usage svchost.exe process and select Go to Service(s).
4. At services tab you should see several highlighted services that run under the svchost.exe
process.
5. Now it 's time to find out which process is hogging CPU resources: To do that, you have two
ways.
A) You can perform a sequentially search using Google (for all highlighted services) and see if
the searched service is critical or not for your computer.
Or

B) You can try to sequentially stop services (one by one) until CPU resources come back to
normal. To stop a service temporary:
Choose a service
Right-click on it, and choose Stop Service.

6. After you have figured out the culprit service or program, then navigate to Services in
Computer Management to disable that service (or totally remove the culprit program).To
disable a service on your computer permanently:1. Simultaneously press Windows
key+ R to open run command box.2. In run command box, type: services.msc and

press Enter. 3. At Services


management window, right-click at the culprit service and choose Properties.
4. Change the Startup type to Disabled, press OK and restart your computer.
Solution 3: Empty Event viewer log.
In some cases the svchost.exe high CPU (or high Memory) usage problem has to do with the
large log files in Windows event viewer. So, another solution is to clear Event Viewer's log.
To do that:

1. Simultaneously press Windows key + R to open run command box.


2. In run command box, type: eventvwr and press Enter.
3. At Event Viewer: Double-click to expand Windows Logs.

4. Right-click on Application and choose Clear Log.


5. Perform the same operation and clear the Security, Setup, and System log.
6. Restart your computer.

Solution 4: Troubleshoot Windows Updates problems.


In other computers, the svchost.exe high usage problem may occur when Windows searches
for updates (in the background). In order to troubleshoot high CPU usage problems during
Windows Update, perform the following steps.

Step 1. Force Windows to re-create an empty Windows Update Store


folder.
The Windows Update Store folder (commonly known as "SoftwareDistribution" folder), is
the location where Windows stores the downloaded updates. If this folder is corrupted, then
you will face problems during Windows Update. So, first try to force Windows to re-create a
new empty SoftwareDistribution folder. To do that:
1. Simultaneously press Windows key + R to open run command box.
2. In run command box, type: services.msc and press Enter.
3. Search for Windows Update service, then right click on it and select Stop.

3. Navigate to C:Windows folder.


4. Delete * (or rename e.g. to SoftwareDistributionOLD) the SoftwareDistribution
folder.
* Note: Upon restart, the next time the Windows Update checks for available updates, a new
empty SoftwareDistribution folder will be created automatically by Windows to store
updates.
5. Restart your computer and then try to check for updates.
6. If the "svchost" high CPU usage problem persists, continue to the next step.

Step 2. Run Windows Update Troubleshooter


1. Download Microsoft's Windows Update Troubleshooter to your computer.
2. Run Windows Update Troubleshooter and press Accept at the first screen.
3. Select the Detect problems and apply the fixes for (Recommended) option.
4. Let the program to fix problems with Windows Update and then restart your computer.
5. Check for Updates again and if the svchost.exe high CPU usage problem persists continue
to the next step.

Step 3. Install the latest version of Windows Update Agent.


1. Navigate to Windows Update Agent download site and download the appropriate package
for your Windows edition and version.
2. Run WindowsUpdateAgent*.exe

3. Close all open programs and choose Next.


4. Choose Agree and press Next.
5. Let the installer finish the installation and then restart your computer.
Step 4. Install the critical Microsoft Security Bulletin MS13-097.
1. Navigate to https://technet.microsoft.com/library/security/ms13-097 and click at the
appropriate Internet Explorer Cumulative Security Update (2898785) according to your
Internet Explorer version and Windows Version.
2. At the next screen choose your IE's (menu) language and choose Download.
3. Run "IE11_Windows*-KB289875*.exe" and follow the on screen instruction to install the
update.

4. Restart your computer and check for updates again.

Step 5: Fix Windows Corrupted System files by using the System Update
Readiness tool (aka "Deployment Image Servicing and Management"
DISM tool).
1. Navigate to System Update Readiness tool download site and download the DISM tool for
your Windows edition and version. *
* Note: Windows 8 already contains the DISM tool and you don't have to download
anything. Just open an elevated command prompt and type: DISM.exe /Online /Cleanup-
image /Restorehealth (Detailed instructions on how you can run DISM in Windows 8/8.1
can be found here)

2. Double click to install the downloaded file (e.g. Windows6.1-KB947821-v34-x86.msu).

3. When the installation is completed, restart your computer.


4. Force Windows to check for updates again and see if the svchost high usage problem still
persists.

UPDATE 16/10/2015
Other solutions that I have applied in different cases (computers) in which the "svchost.exe"
high usage problem is caused while searching for updates.

Case 1: Applied on a new Windows 7 SP1 installation.


a. Uninstall the KB2562937 from Installed Updates.
b. Restart the computer.

Case 2. Applied on a HP Notebook with Windows 7 SP1 Home.


a. Install the Security Update KB2993651 according your OS version.
Security Update for Windows 7 for x86 based Systems (KB2993651)
Security Update for Windows 7 for x64-based Systems (KB2993651)
Security Update for Windows 8.1 for x86-based Systems (KB2993651)
Security Update for Windows 8.1 for x64-based Systems (KB2993651)
b. Reset Windows Update Components.c. Restart the computer.
UPDATE 22/03/2016
(Applied to: Windows 7 SP1 & Windows Server 2008 R2 SP1.)

1. First make sure that you have already installed Internet Explorer 11 on your computer.
2. Download and install the KB3102810 security update according your OS version *. (If
installation hangs, restart the computer and then immediately install the Update).
3. Restart your computer and then delete the "SoftwareDistribution" folder by following the
instructions on Step 1 (only) from Solution 4 above.
4. Restart your computer and check for updates.
UPDATE 29/06/2016
(Applied to: Windows 7 SP1 & Windows Server 2008 R2 SP1.)

1. Download and install the June 2016 Windows Update Rollup KB3161608 according your OS
Version. *
* Note: If installation hangs: Restart your computer, Stop the Windows Update service and then
Install the update.
If after doing all these, you still face high CPU or Memory usage problems, then disable
Windows Update completely or re-install Windows on you computer. If you use Windows 8
or Windows 8.1 you can perform also a system refresh.
Good Luck!
Let me know if this guide has helped you by leaving your comment about your experience.
Please like and share this guide to help others.
If you want to stay constantly protected from malware threats, existing and future ones, we
recommend that you install Malwarebytes Anti-Malware PRO by clicking below (we do earn a
commision from sales generated from this link, but at no additional cost to you. We have
experience with this software and we recommend it because it is helpful and useful):
Full household PC Protection - Protect up to 3 PCs with NEW Malwarebytes Anti-Malware Premium!

If this article was useful for you, please consider supporting us by making a donation. Even $1
can a make a huge difference for us in our effort to continue to help others while keeping this
site free:

Remove BetterSearc

Você também pode gostar