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INTRODUCTION
1
The explosion of the male press commonly affects more or less toward the
consumption of mens beauty products. As a result, men pay more attention to support
patterns of beauty and are more sensitive to the products alternatives, like many products
are launched to the market to convince customers to believe that its can improve their
appearance, to put it in scene, to dramatize it. Nevertheless, even though men buy more
beauty products as grooming and skincare products, it is predicted that these products are
still bought approximately 80% by their wife or companions. As a result, the percentage
drive us to study if there is any internal or external reason which can be factor affects to
men purchasing toward this kind of skin care products, just because men do not have
many experiences against the products, or there is any masculine issue involvement.
Therefore, as research purpose, it is concerned significantly to understand and
know which factors have the impacts of decision making toward purchasing of skin care
products. What these terms mean at present in men aspect, taking into consideration the
evolution of consumption and mentalities on another side, and of mens orientation or
preference for one or another sex. In contrast, male have no exactly the same toiletry
speech apparently as female , which mention about the products failure issues relate to
packaging consideration to be too womanly characteristics. Like other marketing mixes
considerations, it supposes to have considerably the impact on mens purchasing decision
making. Unlike homosexuals, products attributes for heterosexuals may be expected to
have dissimilar uses and experiences.
Apparently, there are many disparities between mens and womens market for
skin care product. Hence, the companies have had to deep in details about the strategies
of marketing to this new market target to persuade mens attention to their products.
Those adjustments supposed to concern all the areas of the marketing mix: product,
promotion, place and price, including other related factor influences on their masculinity
and metro sexual perspectives.
2
OBJECTIVES
To find the major factors that influence the purchasing decision of men to
purchase cosmetic products.
Find out the age group of men using cosmetic products.
To find out the amount spent by men for purchasing cosmetic products.
To analyze the satisfaction of men with their cosmetic product.
To know the usage of cosmetic product.
Mode of purchasing (online or direct).
How much do they spent on cosmetics.
Branded cosmetics.
3
The purpose of this thesis is to investigate mens attitude towards purchasing of
skin care products. The focus is on the relationship between their consumption habit and
market
Characteristic. Some said that men were not explicitly ready to use, or directly buy their
skincare products by themselves whereas others considered the mentalities ready to
confront an explosion of this new market.
This research is studied in order to explore men perspective toward the skin care
consumption, for instance; in the connection of self-concept theory with the need for an
Individual to be recognized by others, is it possible to be one element that motivates men
to take care themselves more by using skin care products? And also to figure out which
reasons and factors have highly impacts of men customers before making decision to use
the skincare products or to buy products, such as price, advertising, press, store location,
the effects from others as spouse, family, friend, celebrity endorsement, and so on.
Additionally, the factors influencing the purchase at the purchasing point, such as
choices of products, packaging, product odor, promotion and etc, are studied whether it
can affect to decision making at that moment. To do so, the study can permit to
understand more the
Customers behaviors, market trends and purchasing evaluation in skin care market of
men in India.
SCOPE OF TH E STUDY
4
The study analyses the purchase patterns and spending styles of people belonging
to different segments of Cosmetic consumers in Mangalore.
There are many brands and types of skin care product in the market. On the other
hand, related beauty service is defined as any skin care treatment for men. A man and
woman purchasing the identical product may involve different behavior and consumption
patterns.. The custom and culture greatly affects peoples consumption behavior. As
different countries and cities have diverse culture.
5
The scope of this research is limited to study on factors affecting by men
perspective toward their purchasing decision making of skin care products in Indian
market only instead of the global market due to time limitation and points focusing. And
in order to keep away from the cultural differences that can be one factor to affect their
purchasing decision making, doing survey across multi-nationality is avoided in this
study. Moreover there is more convenient, accessible and directly to the point, in order to
target the men who are in the age range between 15-45 years old and living in India,
particularly in Mangalore City as the respondents for the questionnaire survey facilitating
to the geographically current residence.
The Questionnaires had been distributed to 100 respondents .Furthermore some
question is highly sensitive to answer by the respondents in terms of mentality.
Nonetheless the data would be analyzed following the finding and empirical results based
on the questionnaires.
CHAPTER 11
6
DEFINITIONS OF TERMS
Toiletry, any item used for grooming, personal care or toiletries is the beauty industry
that manufactures consumer products used for beautification and in personal hygiene. To
give a few examples, personal care includes products as various as chap stick, lipstick, lip
gloss, colognes, deodorant, body spray, perfumes, cotton swabs, cleansing pads and
wipes, facial issue, makeup, eye liner, hair clippers, shampoo, mouthwash, toothbrushes,
toothpaste, nail files, pomade, personal lubricant, lotion, skin cream, talcum powder,
razors, shaving cream and toilet paper .
Grooming is a moderately arbitrary term and the meaning is culturally defined and
varies. Commonly, even if the connotation is that one's personal hygiene practices as
freely traditional to the customary cultural norm . To have the same comprehension, the
word of Mens grooming products here covers five categories as bath Products,
deodorant, hair care; shampoo, conditioner/treatments, styling products, hair color and
others, shaving products; shave cream, lotions/balms, disposable razors/shavers, manual
shavers, electric shavers , others and skincare products.
Skin care, the work of providing maintenance and treatment of the hygienic term of the
skin under optimal conditions of sanitation and comfort for or attending to someone or
something;"no medical care is included". Effective in skin care are probably washing,
cleansing, bathing, and the use of soaps, detergents, oils, etc. In an assortment of disease
aspect, therapeutic and protective solutions and ointments are practical. Caring of skin is
principally significant in a variety of practices, in facing to sunlight, in newborns, and in
recovering infection.
7
In earlier period, it seems to be not traditional one that most men would often
think of looking after of their beauty comparing to the present. Using a moisturizer,
exfoliating formulas, facial scrubs, skin toner, specialized shampoos and conditioners,
specialized face product, lotion and many more were realized as feminine . It affects to
the rapid development of beauty care in women market rather than in men. As generally
shown that there are many bulky companies creating and launching loads of different
kinds of skin care products designed specifically for womens needs. It is commonly to
say that not so many words to stand for the meaning of cosmetology in the women mind
when they go shopping for beauty care products, as persuasion, allurement, gorgeousness,
healthiness, or delight. Thus there are many manufacturers have paid attention for women
segment rather than another. Fortunately there is dynamic of the beauty care aspect in the
past 15 to 20years in order to offer products for men, excluding only shaving cream, after
shave, deodorant, body spray and hair product.
The gap or distance between men and beauty products or skin care products has
shorten by the bridge now a days, their demand for skin care products are revealed to
fulfill their pleasure and wellness, start from clean their skin, use the cream, feed the skin
nutrition, anti-aging treatment, body and hair cares, spa centers or even beauty
institutions .
According to LOreal Report (2010), it showed the changing of mens perception
in UK towards their personal appearance is positively growing for acceptance by a new
generation. 80 percents of men in UK who have the age range between 18-29 year olds,
are most men who consume the grooming products for their routine, not only special
occasion. They realized that is no longer the social taboo on purchasing the grooming
products as it used to be.
Unless men want to waste thousands of dollars later in life on expensive risky and
dangerous either face lifts or plastic surgery and, men should start to listen to their beauty
8
now that become stronger demand and stimulate supply side to capture this market
segment.
CHAPTER III
REVIEW OF LITERATURE
9
1 Sinha (2003) report that Indian shoppers seek emotional value more than the
functional value of shopping. Their orientation is based more on the
entertainment value than von the functional values orientation is found to be
affected primarily by the type of store, the frequency of buying and to some
extent by the socio economic classification. The retailers need to experiment
with a format that attracts both types of shoppers. Research suggests that beauty
consciousness among people in general is changing.
2 Malhothra (2003) describes the main reasons for boom in cosmetics industry as
increasing fashion and beauty consciousness coupled with rising incomes and
focus on health and fitness .To complement this, beauty culture or cosmetology
has emerged as a major occupational avenue with significant commercial
potential.
4 Vigneron and Johnson (1999) people needs for appearances and materialism
were increasing. That is human being wanted to satisfy the need to look and feel
good. This created a boom in the cosmetics and toiletries sector across the world.
8 Russo and France (1994) studied the nature of the choice process for
commonly purchased non-durables by tracking eye fixations in a laboratory
simulation of supermarket shelves. The findings are fully compatible with the
general view that the choice process is constructed to adapt to the immediate
purchase environment. While describing about shopping orientation.
11
post-consumption quality perceptions. Instead ,post consumption quality
evaluations had a favorable impact on price evaluations
10 Loudon & Della Bitta (1980) The decision process and physical activity
individuals engage in when evaluating, acquiring, using or disposing of goods
and services
in consumers and market trend that people become more conscious of hygiene and
beauty.
13 Souiden & Diagne (2009) the beauty industry in women has been obviously
growing since long times ago whereas the mens market have just become
blooming in men aspects lately. Currently men are more aware of their body and
the demand for beautifulness, aesthetics, youthfulness, healthiness, and thinness
which drag them away from old opinion about only sanitation. The
Advancement of fashion magazines for men emphasizes this point of view
against their appearance.
12
products failure issues relate to packaging consideration to be too womanly
characteristics. Like other marketing mixes considerations, it supposes to have
considerably the impact on mens purchasing decision making. Unlike
homosexuals, products attributes for heterosexuals may be expected to have
dissimilar uses and experiences.
15 Blanchin et al (2007)Some said that men were not explicitly ready to use, or
directly buy their skin care products by themselves whereas others considered
the mentalities ready to confront an explosion of this new market.
16 Nair et al, (2007) Most of people would like to be beautiful, healthy and good
looking. The global world we are living in sets stereotypes that become models.
Models are presented widespread all around us in daily life such as on the
television, in the commercials, in the magazines, on the billboard, in the fashion
shows, in the streets and even at school or at workplace. There is a normal fact
that most people want to look like the models. Men and women are alike, a
smooth and bright skin with an ideal body shape for a wonderful life.
17 Data panel, (2002) the explosion of the male press commonly affects more or
less toward the consumption of mens beauty products. As a result, men pay
more attention to support patterns of beauty and are more sensitive to the
products alternatives, like many products are launched to the market to convince
customers to believe that its can improve their appearance, to put it in scene, to
dramatize it. Nevertheless, even though men buy more beauty products as
grooming and skin care products, it is predicted that these products are still
bought approximately 80% by their wife or companions.
13
18 Blanchin et al, (2007)What these terms mean at present in men aspect,
taking into consideration the evolution of consumption and mentalities on
another side, and of mens orientation or preference for one or another sex. In
contrast, male have no exactly the same toiletry speech apparently as female
(Solomon et al, 1998), which mention about the products failure issues relate to
packaging consideration to be too womanly characteristics. Like other
marketing mixes considerations, it supposes to have considerably the impact on
mens purchasing decision making.
19 Over recent years ,India has seen increasing literacy level ,penetration of satellite
television, growing urbanization and greater beauty awareness among women
which has resulted in rewarding growth opportunities to cosmetics and toiletries
manufactures Around 44% of value sales (2005)of cosmetics &toiletries market
in India are with two market leaders i.e. Hindustan Lever & Colgate Palmolive.
20 Monteiro (2003) also predicts the huge potential for cosmetics in India. The
average annual spending of Indian consumers on cosmetics and toiletries in 2005
is just over US$ 3. India in Cosmetic and toiletries, which saw its value share
rising from 27% in 1997 to 31% in 2005 and is likely to continue surge ahead
over the forecast period.
CHAPTER IV
RESEARCH METHODOLOGY
SAMPLE SIZE
14
QUESTIONNAIRE
The questionnaire consisted of 2 parts; personal data and consumption data. Closed-
ended questionnaire were applied in this research. Personal data started from question
number 1 to question number 5. All questions in personal data part asked about age,
marital status, occupation and income. In consumption part, it started from question
number 6 to question number 17.
100 questionnaires filled from different geographical areas in palakkad
RESPONSE RATE
We used 100 questionnaires, and respondents filled all, which means 100%
response rate
RESEARCH DESIGN
A research design is a logical and systematic plan prepared for directing a research
plan. Descriptive research design is concerned with describing the characteristics or
dimensions of the problem studied. Descriptive research studies are those studies which
are concerned with description of characteristics of a particular individual or group,
15
Primary data is the specific data which the researchers collect or observe by
themselves such as conducting a questionnaire and interview. This specific data can be
seen as an important data because the data is unique and it is collected and observed
according to the specific purpose draw by researches.
SAMPLING TECHNIQUE
Percentage method
CHAPTER V
16
Age
Table 1 describes the age wise distribution of the respondents selected for the
study. Age is classified as Below 18, 18 22, 23 27, 28 32 and Above 32.
Below 18 10 10
18 22 20 20
23 27 35 35
28 32 20 20
Above 32 15 15
Interpretation
It is concluded that among the total respondents selected for the study, most of
them are in the age group of 23-27(35%).
Chart 1
17
Number of respondents
Below 18
18 22
23 27
28 32
Above 32
Total
18
Marital status
Table 2 describes the marital status wise distribution of the respondents selected
for the study. Marital status is classified as married and unmarried
Married 66 66
Unmarried 34 34
Interpretation
It is conclude that among the total respondents selected for the study, most of the
respondents are married (66%).
19
Chart 2
120
100
80
60 Number of respondents
Percentage
40
20
0
Married Unmarried Total
20
Occupation
Table 3 describes the occupation wise distribution of the respondents selected for
study. Occupation is classified as own business, student, employee, professional.
Own business 27 27
Student 16 16
Employee 49 49
Profession 8 8
Interpretation
It is conclude that among the total respondents selected for the study, most of them are
employees (49%).
Chart 3
21
Own business
Student
Employee
Profession
Total
Monthly income
22
Table 4 describes the monthly income wise distribution of the respondents selected
for the study. Monthly income is classified as below Rs10000, Rs10001-15000, Rs15001-
25000, above Rs25000
Below Rs10000 12 12
Rs10001-15000 19 19
Rs15001-25000 32 32
Above Rs25000 37 37
Interpretation
It is concluded that among the total respondents selected for the study, most of
them are in the monthly income of above Rs.25000 (37%).
Chart 4
23
Number of respondents
Below Rs10000
Rs10001-15000
Rs15001-25000
Above Rs25000
Total
24
Table 5 describes the duration of the skin care products wise
distribution of the respondents selected for the study. Duration is classified as Less than 1
year, between 1-3 years, More than 3 year.
Interpretation
It is concluded that among the total respondents selected for the study, most of
them are using the products from between 1-3 year and more than 3 year (38%)
Chart 5
25
Total
Number of respondents
Percentage
Between 1-3 year
0 20 40 60 80 100 120
It is concluded that among the total respondents selected for the study, most of
them are using branded cosmetics(87%)
27
Table 7 describes the amount spend for the skin care products per
month wise distribution of the respondents selected for the study.
Table 7: amount spend for the skin care products per month wise
Rs301-600 38 38
Rs601-900 9 9
Rs901-1200 5 5
Above Rs1200 6 6
Interpretation
It is conclude that among the total respondents selected for the study, most of them
spend less than 300 (42%) on skin care products.
Chart 7
28
Number of respondents
29
Table 8 describes where they purchase the cosmetic product of the
respondents selected for the study.
Interpretation
It is conclude that among the total respondents selected for the study, most of them
buy from cosmetic store (38%).
30
Chart 8
Number of respondents
Cosmetics store
Super store
Internet
Convenience store
Total
31
Brand
Table 9 describes the brand wise distribution of the respondents selected for the
study. Brand is classified as below garnier, Himalaya, LOreal Paris, fair and handsome,
dhathri, indulekha
Himalaya 20 20
LOreal Paris 35 35
Indulekha 7 7
Total 100 100
Interpretation
It is concluded that among the total respondents selected for the study ,most of
them are using LOreal Paris(35%).
32
120
100
80
60
No of respondent
40 Percentage
20
Chart 9
Table 10 describes how cosmetic products are applicable for men than women.
Table 10: cosmetic products are applicable for men than women
yes 56 56
no 44 44
33
Interpretation
It is conclude that among the total respondents selected for the study, most of
them think cosmetic products are more applicable for men than women(56%).
Chart 10
34
Total
no Percentage
Number of respondents
yes
Table 11 describes the reason wise distribution of the respondents selected for the
study. The reason for using cosmetic products is classified as below for medical reason,
for personal hygienic , for improving skin , for attractiveness , for self confidence
35
Table 11: reason for cosmetic products
Interpretation
It is concluded that among the total respondents selected for the study ,most of them are
using for improving skin problems(42%).
36
Chart 11
1
2
3
4
5
6
Table 12 describes the factors influencing to purchase. The factors are price,
brand, quality, ingredient, packing
37
Factors influencing Number of respondents Percentage
Price 41 41
Brand 21 21
Quality 10 10
Ingredient 9 9
Packing 19 19
Total 100 100
Interpretation
It is concluded that among the total respondents selected for the study ,price is the main
factor influencing to purchase.
38
Chart 12
120
100
80
60
Number of respondents
Percentage
40
20
39
Change products according to seasons
Yes 84 84
No 16 16
Total 100 100
Interpretation
It is concluded that among the total respondents selected for the study ,customers change
according to seasons (84%).
40
Chart 13
Number of respondents
Yes
No
Total
41
Encourage others to buy products
Interpretation
It is concluded that among the total respondents selected for the study, defines that the
customers encourage others to buy products (76%).
42
Chart 14
Number of respondents
Yes
No
Total
43
CHAPTER V1
FINDINGS
5. Most of them are using the products between 1-3 year and more than 3year(38%).
7. Most of them spend less than 300 (42%) on skin care products.
8. Most of them are purchasing skin care products from cosmetic stores (38%).
10. Majority of them think that skin care products are applicable for men (56%)
11. Most of them are purchasing for the improving skin problems (42%).
12. Most of the respondents (41%) feel price is quite important factor influence to
purchase.
44
SUGGESTIONS
CONCLUSION
45
It might be seen that today men are not as same as in their fathers generation.
Changing in mens behavior and environment make them consume more and more.
Today, the change of mens behavior has distorted that attitude, not only being seen as
consumer but also concerning more and more on their appearance. In this research, I
found that men consume more on skin care products. Even though the result reveals that
number of respondent who do not use skin care product is higher than number of
respondent who use skin care products, the difference between these two groups are not
that high. So it can be implied that men are more concerning on this trend. Especially
younger generation because they are more open to skin care product than older
generation.
However, financial factor also plays as an important role because people who earn
more money have more opportunity to access these kinds of products more than those
who have less money. Moreover, it was found that occupation do not affect on their
spending pattern because respondents who have the job spend the amount of money as
same as respondents who are students and unemployed. And there are many reasons drive
men to use skin care product but the most two important reasons are improving their skin
and personal hygiene. These two reasons reveal that men are concerning on their
appearance.
The result of this study indicates that many men are more
comfortable to use and buy skin care products more than it used to be. It might be seen
that skin care for men become more important in beauty care industry because skin care
products are not seen as something that has been launched only for women anymore. It
can be seen that men have gone so far from the past and men have changed a lot on their
consumption behavior but men are still men
BIBLIOGRAPHY
46
Books
Internet
http://mib.nic.in
http://mofpi.nic.in
Websites
www.google.com
47
QUESTIONNAIRE
Personal data
1. Name :
2. Age
a. Below 18
b. 18-22
c. 23-27
d. 27-32
e. above 32
3. Marital status
a. Married
b. Unmarried
4. Occupation
a. Own business
b. Student
c. Employee
d. Professional
5. Monthly income
a. Below Rs.10000
b. 10001-15000
c. 15001-25000
d. Above 25000
Consumption data
48
9. Where do you usually buy cosmetic products?
a. Cosmetics counter
b. Super store
c. Internet
d. Convenience store
10. Which brand do you prefer to buy
a. Garnier
b. Himalaya
c. LOreal Paris
d. Fair and handsome
e. Dhathri
f. Indulekha
11. Do you think cosmetic products are mainly applicable for men than women
a. Yes
b. No
12. Do you see yourself as professional when using cosmetic products to take care of
your appearance
a. Yes
b. No
13. The reason for using these cosmetic products
a. For medical reason
b. For personal hygienic
c. For improving the skin
d. For solving skin problem
e. For attractiveness
f. For self confidence
14. Please rank the factors that influence you to purchase
a. Price
b. Brand
c. Quality
d. Ingredient
e. Packing
15. The influencing factors of your purchasing behavior
a. Yourself
b. Spouse
c. Family
d. Friends/colleagues
e. Celebrity
16. Did you change your cosmetic product according to the seasons
a. Yes
49
b. No
17. Did you encourage others to buy the products?
a. Yes
b. No
50